Creating A Personalized Support Web Page; Software Service And Support; Hardware Service And Support - Lenovo Flex System EN2092 User Manual

v Standard upload with the system serial number: http://www.ecurep.ibm.com/
v Secure upload: http://www.ibm.com/de/support/ecurep/
v Secure upload with the system serial number: https://www.ecurep.ibm.com/

Creating a personalized support web page

You can create a personalized support web page by identifying Lenovo products
that are of interest to you.
To create a personalized support web page, go to http://www.ibm.com/support/
mynotifications/. From this personalized page, you can subscribe to weekly email
notifications about new technical documents, search for information and
downloads, and access various administrative services.

Software service and support

Through IBM Support Line, you can get telephone assistance, for a fee, with usage,
configuration, and software problems with your Lenovo products.
For more information about Support Line and other IBM services, see
http://www.ibm.com/services/ or see http://www.ibm.com/planetwide/ for
support telephone numbers. In the U.S. and Canada, call 1-800-IBM-SERV
(1-800-426-7378).

Hardware service and support

IBM is Lenovo's preferred service provider for the System x, Flex System and
NeXtScale System products.
You can receive hardware service through your Lenovo reseller or from IBM. To
locate a reseller authorized by Lenovo to provide warranty service, go to
http://www.ibm.com/partnerworld/ and click Business Partner Locator. For IBM
support telephone numbers, see http://www.ibm.com/planetwide/. In the U.S.
and Canada, call 1-800-IBM-SERV (1-800-426-7378).
In the U.S. and Canada, hardware service and support is available 24 hours a day,
7 days a week. In the U.K., these services are available Monday through Friday,
from 9 a.m. to 6 p.m.
app/upload_hw
send_http.html#secure
app/upload_hw
Appendix A. Getting help and technical assistance
33