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HP ProLiant DL180 Gen9 Service Manual

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HP ProLiant DL180 Gen9 Server
Maintenance and Service Guide
Abstract
This guide describes identification and maintenance procedures, diagnostic tools, specifications and requirements for hardware components and
software. This guide is for an experienced service technician. HP assumes that you are qualified in the servicing of computer equipment, trained in
recognizing hazards in products, and are familiar with weight and stability precautions.
Part Number: 775438-001
September 2014
Edition: 1

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Summary of Contents for HP ProLiant DL180 Gen9

  • Page 1 This guide describes identification and maintenance procedures, diagnostic tools, specifications and requirements for hardware components and software. This guide is for an experienced service technician. HP assumes that you are qualified in the servicing of computer equipment, trained in recognizing hazards in products, and are familiar with weight and stability precautions.
  • Page 2 © Copyright 2014 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

  • Page 3: Table Of Contents

    8-bay SFF hot-plug drive cage assembly ....................... 38 4-bay and 8-bay LFF non-hot-plug drive cable assemblies ................39 4-bay and 8-bay LFF hot-plug drive backplanes ..................... 41 HP Smart Storage Battery ..........................44 FBWC module ............................45 Optical drive ............................. 47 Fan and fan blank ............................
  • Page 4 Quick-release latch rack ear assembly ......................68 Pull tab cage for SFF chassis using quick-release latch rack ears ..............71 System board ............................72 HP 550-W Power Supply (non-hot plug) ....................... 80 HP Trusted Platform Module......................... 81 Troubleshooting .......................... 83 Troubleshooting resources ...........................
  • Page 5 FBWC module backup power cabling ......................108 HP Smart Storage Battery cabling ......................109 Optical drive cabling ..........................109 Fan cabling ............................. 110 HP 550-W Power Supply cabling (non-hot-plug) ..................110 Front panel cabling ..........................111 Specifications ........................... 114 Environmental specifications ........................114 Mechanical specifications .........................

  • Page 6: Customer Self Repair

    HP specifies in the materials shipped with a replacement CSR part whether a defective part must be returned to HP. In cases where it is required to return the defective part to HP, you must ship the defective part back to HP within a defined period of time, normally five (5) business days. The defective part must be returned with the associated documentation in the provided shipping material.
  • Page 7 HP sono realizzati con numerosi componenti che possono essere riparati direttamente dal cliente (CSR, Customer Self Repair). Se in fase di diagnostica HP (o un centro di servizi o di assistenza HP) identifica il guasto come riparabile mediante un ricambio CSR, HP lo spedirà direttamente al cliente per la sostituzione.
  • Page 8 La mancata restituzione del componente può comportare la fatturazione del ricambio da parte di HP. Nel caso di riparazione da parte del cliente, HP sostiene tutte le spese di spedizione e resa e sceglie il corriere/vettore da utilizzare.
  • Page 9 Si, durante la fase de diagnóstico, HP (o los proveedores o socios de servicio de HP) identifica que una reparación puede llevarse a cabo mediante el uso de un componente CSR, HP le enviará dicho componente directamente para que realice su sustitución. Los componentes CSR se clasifican en dos categorías:...
  • Page 10 HP podrá cobrarle por el de sustitución. En el caso de todas sustituciones que lleve a cabo el cliente, HP se hará cargo de todos los gastos de envío y devolución de componentes y escogerá la empresa de transporte que se utilice para dicho servicio.
  • Page 11 Opcional – Peças cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas para o reparo feito pelo cliente. No entanto, se desejar que a HP as substitua, pode haver ou não a cobrança de taxa adicional, dependendo do tipo de serviço de garantia destinado ao produto.
  • Page 12 No caso desse serviço, a substituição de peças CSR é obrigatória. Se desejar que a HP substitua essas peças, serão cobradas as despesas de transporte e mão-de-obra do serviço. Customer self repair 12...
  • Page 13 Customer self repair 13...
  • Page 14 Customer self repair 14...
  • Page 15 Customer self repair 15...

  • Page 16: Illustrated Parts Catalog

    Optional—Parts for which customer self repair is optional. These parts are also designed for customer self repair. If, however, you require that HP replace them for you, there may or may not be additional charges, depending on the type of warranty service designated for your product.
  • Page 17 Optional: Opcional—Peças cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas para o reparo feito pelo cliente. No entanto, se desejar que a HP as substitua, pode haver ou não a cobrança de taxa adicional, dependendo do tipo de serviço de garantia destinado ao produto.

  • Page 18: System Components

    No: Nenhuma—Algumas peças da HP não são projetadas para o reparo feito pelo cliente. A fim de cumprir a garantia do cliente, a HP exige que um técnico autorizado substitua a peça. Essas peças estão identificadas com a marca “No”...
  • Page 19 • HP PartSurfer mobile site (http://partsurfermobile.hp.com) Item Description Spare part Customer self number repair (on page 6) System battery 234556-001 Optional Three-slot PCIe riser board* 779085-001 Mandatory Two-slot PCIe riser board* 779084-001 Mandatory Dedicated iLO management module 779095-001 Mandatory HP 550-W Power Supply (non-hot-plug)
  • Page 20 — — a) 4-bay LFF hot-plug Mini-SAS cable for connection 782464-001 Mandatory to the onboard storage controller or to an HP H-series Host Bus Adapter** b) 4-bay or 12-bay LFF hot-plug Mini-SAS cable for 782465-001 Mandatory connection to an HP Smart Array P-series...
  • Page 21 Optional—Parts for which customer self repair is optional. These parts are also designed for customer self repair. If, however, you require that HP replace them for you, there may or may not be additional charges, depending on the type of warranty service designated for your product.
  • Page 22 Optional: Opcional—Peças cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas para o reparo feito pelo cliente. No entanto, se desejar que a HP as substitua, pode haver ou não a cobrança de taxa adicional, dependendo do tipo de serviço de garantia destinado ao produto.

  • Page 23: Removal And Replacement Procedures

    • T-10/T-15 Torx screwdriver • HP Insight Diagnostics (on page 87) Safety considerations Before performing service procedures, review all the safety information. Preventing electrostatic discharge To prevent damaging the system, be aware of the precautions you need to follow when setting up the system or handling parts.

  • Page 24: Server Warnings And Cautions

    Get help to lift and stabilize the product during installation or removal, especially when the • product is not fastened to the rails. HP recommends that a minimum of two people are required for all rack server installations. A third person may be required to help align the server if the server is installed higher than chest level.

  • Page 25: Rack Warnings

    Extend the server from the rack (on page 26). If you are performing service procedures in an HP, Compaq branded, Telco, or third-party rack cabinet, you can use the locking feature of the rack rails to support the server and gain access to internal components.

  • Page 26: Remove The Security Bezel (Optional)

    • Remove the fan cage (on page 33). Remove the security bezel (optional) To access the front panel components, unlock and then remove the security bezel. The security bezel is only supported in servers that are using the quick-release latch rack ears. Power down the server Before powering down the server for any upgrade or maintenance procedures, perform a backup of critical server data and programs.
  • Page 27 WARNING: To reduce the risk of personal injury or equipment damage, be sure that the rack is adequately stabilized before extending a component from the rack. Do one of the following: In a server that uses thumbscrew rack ears, loosen the captive thumbscrews that secure the server faceplate to the front of the enclosure, and then slide the server out of the enclosure.

  • Page 28: Access The Product Rear Panel

    After performing the installation or maintenance procedure, slide the server back into the enclosure, and then press the server firmly into the enclosure to secure it in place. Do one of the following: In a server that uses thumbscrew rack ears, tighten the captive thumbscrews. In a server that uses quick-release latch rack ears, if necessary, tighten the shipping screws.

  • Page 29: Remove The Server From The Rack

    Get help to lift and stabilize the product during installation or removal, especially when the product is not fastened to the rails. HP recommends that a minimum of two people are required for all rack server installations. A third person may be required to help align the server if the server is installed higher than chest level.
  • Page 30 WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them. To remove the component: Power down the server (on page 26). Remove all power: Disconnect each power cord from the power source. Disconnect each power cord from the server.

  • Page 31: Remove The Air Baffle

    Secondary PCI riser cage If expansion boards with internal cabling are installed on the PCI riser cage, disconnect all internal cables from the expansion boards to completely remove the cage from the server. Remove the air baffle CAUTION: For proper cooling, do not operate the server without the access panel, baffles, expansion slot covers, or blanks installed.
  • Page 32 Remove the air baffle in an upward direction as shown in the following image. If a PCI riser cage has a half-length expansion board installed on it, do the following: Release the expansion board cables from the air baffle cable clip. Removal and replacement procedures 32...

  • Page 33: Remove The Fan Cage

    Remove the air baffle in the direction shown in the following image. Remove the fan cage To remove the component: Power down the server (on page 26). Remove all power: Disconnect each power cord from the power source. Disconnect each power cord from the server. Do one of the following: Extend the server from the rack (on page 26).

  • Page 34: Non-Hot-Plug Drive Carrier

    Remove the fan cage. Non-hot-plug drive carrier CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank. To remove the component: Power down the server (on page 26). Remove all power: Disconnect each power cord from the power source.

  • Page 35: Hot-Plug Drive Blanks

    CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank. To remove the component: Back up all server data on the drive. Power down the server (on page 26). Remove all power: Disconnect each power cord from the power source.

  • Page 36: Hot-Plug Drive

    To remove the component: Back up all server data on the drive. Determine the status of the drive from the drive LED definitions ("HP SmartDrive LED definitions" on page 99). Removal and replacement procedures 36...

  • Page 37: Access Panel

    Remove the hot-plug drive. To replace the component, reverse the removal procedure. Access panel CAUTION: To prevent damage to electrical components, take the appropriate anti-static precautions before beginning any installation, removal, or replacement procedure. Improper grounding can cause electrostatic discharge. WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them.

  • Page 38: 8-Bay Sff Hot-Plug Drive Cage Assembly

    Lift and remove the access panel. To replace the component, reverse the removal procedure. 8-bay SFF hot-plug drive cage assembly WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them. CAUTION: To prevent damage to electrical components, take the appropriate anti-static precautions before beginning any installation, removal, or replacement procedure.

  • Page 39: 4-Bay And 8-Bay Lff Non-Hot-Plug Drive Cable Assemblies

    Remove the SFF hot-plug drive cage. To replace the component, reverse the removal procedure. 4-bay and 8-bay LFF non-hot-plug drive cable assemblies WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them. CAUTION: To prevent damage to electrical components, take the appropriate anti-static precautions before beginning any installation, removal, or replacement procedure.
  • Page 40 Remove the fan cage (on page 33). Prepare the non-hot-plug drive cable assembly for removal: Disconnect the Mini-SAS and drive power cables from the system board. Release the Mini-SAS and drive power cables from the front chassis cable clips. — 4-bay LFF non-hot-plug drive cable disconnections —...

  • Page 41: 4-Bay And 8-Bay Lff Hot-Plug Drive Backplanes

    4-bay LFF non-hot-plug drive cable assembly removal 8-bay LFF non-hot-plug drive cable assembly removal To replace the component, reverse the removal procedure. 4-bay and 8-bay LFF hot-plug drive backplanes This procedure shows the removal of the 4-bay and 8-bay LFF drive backplanes from a 12-bay LFF hot-plug drive configuration.
  • Page 42 To remove the component: Power down the server (on page 26). Remove all power: Disconnect each power cord from the power source. Disconnect each power cord from the server. Remove all drives ("Hot-plug drive" on page 36) and drive blanks ("Hot-plug drive blanks"...
  • Page 43 Remove the drive backplane. If you are removing the 8-bay LFF hot-plug drive backplane, do the following: Disconnect the following cables from the drive backplane: — BP2 drive power cable — 12-bay LFF drive identification signal cable — Mini-SAS Y-cable Release the Mini-SAS Y-cable from the front chassis cable clip.

  • Page 44: Hp Smart Storage Battery

    Remove the drive backplane. To replace the component, reverse the removal procedure. HP Smart Storage Battery WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them.

  • Page 45: Fbwc Module

    Slightly pull up the battery holder from the chassis to access the battery cable connection underneath it, and then disconnect the HP Smart Storage Battery cable. Remove the HP Smart Storage Battery from its holder. To replace the component, reverse the removal procedure.
  • Page 46 CAUTION: To prevent damage to electrical components, take the appropriate anti-static precautions before beginning any installation, removal, or replacement procedure. Improper grounding can cause electrostatic discharge. To remove the component: Power down the server (on page 26). Remove all power: Disconnect each power cord from the power source.

  • Page 47: Optical Drive

    Remove the cache module. To replace the component, reverse the removal procedure. Optical drive WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them. CAUTION: To prevent damage to electrical components, take the appropriate anti-static precautions before beginning any installation, removal, or replacement procedure.

  • Page 48: Fan And Fan Blank

    Remove the optical drive. To replace the component, reverse the removal procedure. Fan and fan blank Fan population guidelines Configuration Fan bay 1 Fan bay 2 Fan bay 3 Fan bay 4 Fan bay 5 One processor, non-redundant Blank Blank Blank Blank One processor, redundant...

  • Page 49: Fan Blank

    • In a redundant fan mode: If one fan fails, the system continues to operate without redundancy. This condition is indicated by a flashing amber Health LED. If two fans fail, the system shuts down. • The minimum fan requirement to make this server bootable is: Two fans (fans 2 and 5) for a single processor configuration Four fans (fans 1, 2, 4, and 5) for dual processor configuration Fan blank...
  • Page 50 Remove the air baffle in an upward direction as shown in the following image. If a PCI riser cage has a half-length expansion board installed on it, do the following: Release the expansion board cables from the air baffle cable clip. Removal and replacement procedures 50...

  • Page 51: Hot-Swap Fan

    Remove the air baffle in the direction shown in the following image. Remove the fan blank. To replace the component, reverse the removal procedure. Hot-swap fan WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them.
  • Page 52 To remove the component: If a full-length expansion board is installed in the server, do the following: Power down the server (on page 26). Disconnect each power cord from the power source. Disconnect each power cord from the server. Do one of the following: Extend the server from the rack (on page 26).
  • Page 53 Release the expansion board cables from the air baffle cable clip. Remove the air baffle in the direction shown in the following image. Disconnect the fan cable. Removal and replacement procedures 53...

  • Page 54: Dimm

    Remove the fan. To replace the component, reverse the removal procedure. DIMM WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them. CAUTION: To prevent damage to electrical components, take the appropriate anti-static precautions before beginning any installation, removal, or replacement procedure.

  • Page 55: Heatsink

    Remove the DIMM. To replace the component, reverse the removal procedure. Heatsink WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them. CAUTION: To prevent damage to electrical components, take the appropriate anti-static precautions before beginning any installation, removal, or replacement procedure.
  • Page 56 Remove the heatsink from the processor backplate. To replace the component: Clean the old thermal grease from the processor with the alcohol swab. Allow the alcohol to evaporate before continuing. Remove the thermal interface protective cover from the heatsink. Install the heatsink: Position the heatsink on the processor backplate.

  • Page 57: Processor

    Finish the installation by completely tightening the screws in the same sequence. Install the air baffle. Install the access panel. Do one of the following: Slide the server into the rack. Install the server into the rack. Connect each power cord to the server. Connect each power cord to the power source.
  • Page 58 CAUTION: To prevent damage to electrical components, take the appropriate anti-static precautions before beginning any installation, removal, or replacement procedure. Improper grounding can cause electrostatic discharge. IMPORTANT: If installing a processor with a faster speed, update the system ROM before installing the processor.
  • Page 59 Remove the processor from the processor retaining bracket. To replace the component: Install the processor. Verify that the processor is fully seated in the processor retaining bracket by visually inspecting the processor installation guides on either side of the processor. THE PINS ON THE SYSTEM BOARD ARE VERY FRAGILE AND EASILY DAMAGED.
  • Page 60 CAUTION: THE PINS ON THE SYSTEM BOARD ARE VERY FRAGILE AND EASILY DAMAGED. To avoid damage to the system board, do not touch the processor or the processor socket contacts. CAUTION: Do not press down on the processor. Pressing down on the processor may cause damage to the processor socket and the system board.

  • Page 61: Expansion Board

    Install the heatsink: Position the heatsink on the processor backplate. Tighten one pair of diagonally opposite screws halfway, and then tighten the other pair of screws. Finish the installation by completely tightening the screws in the same sequence. Install the air baffle. Install the access panel.

  • Page 62: Two-Slot And Three-Slot Pcie Riser Boards

    Disconnect each power cord from the server. Do one of the following: Extend the server from the rack (on page 26). Remove the server from the rack (on page 29). Remove the access panel ("Access panel" on page 37). Remove the PCI riser cage ("Remove the PCI riser cages"...

  • Page 63: System Battery

    If an expansion board is installed in the PCI riser cage, remove the board ("Expansion board" on page 61). Remove the PCIe riser board. Two-slot PCIe riser board Three-slot PCIe riser board To replace the component, reverse the removal procedure. System battery If the server no longer automatically displays the correct date and time, then replace the battery that provides power to the real-time clock.

  • Page 64: Dedicated Ilo Management Module

    Replacing the system board battery resets the system ROM to its default configuration. After replacing the battery, use BIOS/Platform Configuration (RBSU) in the UEFI System Utilities ("HP UEFI System Utilities" on page 84) to reconfigure the system. To replace the component, reverse the removal procedure.

  • Page 65: Enabling The Dedicated Ilo Management Module

    Enabling the dedicated iLO management module The onboard NIC 1/shared iLO connector is set as the default system iLO connector. To enable the dedicated iLO management module, use the iLO 4 Configuration Utility accessible within the HP UEFI System Utilities.

  • Page 66: Front I/O Assemblies For Lff And Sff Chassis Using Thumbscrew Rack Ears

    For more information on the HP UEFI System Utilities, see the UEFI documentation on the HP website (http://www.hp.com/go/ProLiantUEFI/docs). IMPORTANT: If the iLO configuration settings are reset to the default values, remote access to the machine will be lost. Access the physical machine and repeat the procedure described in this section to re-enable the dedicated iLO management connector.
  • Page 67 Disconnect the front I/O assembly cable. — Front I/O cabling disconnection in an LFF chassis — Front I/O cabling disconnection in an SFF chassis Remove the front I/O assembly from the chassis: Removal and replacement procedures 67...

  • Page 68: Quick-Release Latch Rack Ear Assembly

    Front I/O assembly removal in an LFF chassis Front I/O assembly removal in an SFF chassis To replace the component, reverse the removal procedure. Quick-release latch rack ear assembly WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them.
  • Page 69 Power down the server (on page 26). Remove all power: Disconnect each power cord from the power source. Disconnect each power cord from the server. Remove the server from the rack (on page 29). Remove the access panel ("Access panel" on page 37). If an expansion board is installed in the primary PCI riser cage, then remove the PCI riser cage ("Remove the PCI riser cages"...
  • Page 70 Remove the cable cover behind the right quick-release latch rack ear. Remove the right quick-release latch rack ear assembly. Removal and replacement procedures 70...

  • Page 71: Pull Tab Cage For Sff Chassis Using Quick-Release Latch Rack Ears

    Remove the left quick-release latch rack ear. Pull tab cage for SFF chassis using quick-release latch rack ears CAUTION: To prevent damage to electrical components, take the appropriate anti-static precautions before beginning any installation, removal, or replacement procedure. Improper grounding can cause electrostatic discharge. To remove the component: Power down the server (on page 26).

  • Page 72: System Board

    Remove the right quick-release latch rack ear screws, and then move the ear away from the right side of the pull tab cage. Remove the pull tab cage. To replace the component, reverse the removal procedure. System board WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them.
  • Page 73 CAUTION: To avoid ESD damage, when removing electrostatic-sensitive components from the failed system board, place the components on a static-dissipating work surface or inside separate antistatic bags. To remove the system board: Power down the server (on page 26). Remove all power: Disconnect each power cord from the power source.
  • Page 74 Open each of the processor locking levers in the order indicated, and then open the processor retaining bracket. CAUTION: THE PINS ON THE SYSTEM BOARD ARE VERY FRAGILE AND EASILY DAMAGED. To avoid damage to the system board, do not touch the processor or the processor socket contacts. Remove the processor from the processor retaining bracket.
  • Page 75 Remove the failed system board. To replace the system board: Install the system board. Removal and replacement procedures 75...
  • Page 76 Open each of the processor locking levers in the order indicated, and then open the processor retaining bracket. Remove the clear processor socket cover. Retain the processor socket cover for future use. Removal and replacement procedures 76...
  • Page 77 Install the processor. Verify that the processor is fully seated in the processor retaining bracket by visually inspecting the processor installation guides on either side of the processor. THE PINS ON THE SYSTEM BOARD ARE VERY FRAGILE AND EASILY DAMAGED. CAUTION: Do not press down on the processor.
  • Page 78 Press and hold the processor retaining bracket in place, and then close each processor locking lever. Press only in the area indicated on the processor retaining bracket. Install the processor socket cover onto the processor socket of the failed system board. Clean the old thermal grease from the heatsink and the top of the processor with the alcohol swab.
  • Page 79 Finish the installation by completely tightening the screws in the same sequence. Install all components removed from the failed system board. Connect all cables disconnected from the failed system board. Install the fan cage. Install the air baffle. Install the PCI riser cages. Install the access panel.

  • Page 80: Hp 550-W Power Supply (Non-Hot Plug)

    Press the Esc key to exit RBSU. Press the F10 key to confirm exiting RBSU. The server automatically reboots. HP 550-W Power Supply (non-hot plug) WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them.

  • Page 81: Hp Trusted Platform Module

    Remove the HP Smart Storage Battery holder. Disconnect all power supply cables from the system board and any associated component (drive backplane, GPU, etc.). Remove the non-hot-plug power supply. To replace the component, reverse the removal procedure. HP Trusted Platform Module The TPM is not a customer-removable part.
  • Page 82 If you suspect a TPM board failure, leave the TPM installed and remove the system board. Contact an HP authorized service provider for a replacement system board and TPM board. Removal and replacement procedures 82...

  • Page 83: Troubleshooting

    • Simplified Chinese (http://www.hp.com/support/Gen9_TSG_zh_cn) The HP ProLiant Gen9 Troubleshooting Guide, Volume II: Error Messages provides a list of error messages and information to assist with interpreting and resolving error messages on ProLiant servers and server blades. To view the guide, select a language: •...

  • Page 84: Diagnostic Tools

    Diagnostic tools HP UEFI System Utilities The HP UEFI System Utilities is embedded in the system ROM. The UEFI System Utilities enable you to perform a wide range of configuration activities, including: • Configuring system devices and installed options •...

  • Page 85: Flexible Boot Control

    OS installation if the defaults are restored. To avoid this issue, use the User Defined Defaults feature in UEFI System Utilities to override the factory default settings. For more information, see the HP UEFI System Utilities User Guide for HP ProLiant Gen9 Servers on the HP website (http://www.hp.com/go/ProLiantUEFI/docs).

  • Page 86: Embedded Uefi Shell

    Embedded UEFI shell The system BIOS in all HP ProLiant Gen9 servers includes an Embedded UEFI Shell in the ROM. The UEFI Shell environment provides an API, a command line prompt, and a set of CLIs that allow scripting, file manipulation, and system information.

  • Page 87: Hp Proliant Pre-Boot Health Summary

    HP ProLiant Pre-boot Health Summary. For additional information, see the HP iLO 4 User Guide on the HP website (http://www.hp.com/go/ilo) or the HP ProLiant Gen9 Troubleshooting Guide, Volume I: Troubleshooting.

  • Page 88: Active Health System

    HP Active Health System does not parse or change operating system data from third-party error event log activities, such as content created or passed through by the operating system. The data that is collected is managed according to the HP Data Privacy policy. For more information see the HP website (http://www.hp.com/go/privacy).

  • Page 89: Integrated Management Log

    OS through the appropriate USB device drivers. Before the OS loads, HP provides support for USB 2.0 devices through legacy USB support, which is enabled by default in the system ROM. USB 3.0 ports are not functional before the OS loads. The native OS provides USB 3.0 support through appropriate xHCI drivers.

  • Page 90: Component Identification

    USB 3.0 connector (in servers using quick-release latch rack ears) USB 2.0 connector (in servers using thumbscrew rack ears) • 8-bay SFF drive model Item Description HP Universal Media Bay (box 1, for the optical drive cage option) Component identification 90...

  • Page 91: Serial Label Pull Tab Information

    Right side—Default iLO account information label and the QR code label Use your mobile device to scan the QR code label to display the server mobile product page (http://www.hp.com/qref/dl180gen9). This page contains links to server setup information, spare part numbers, QuickSpecs, troubleshooting resources, and other useful product links.
  • Page 92 • Front panel LEDs and buttons in an LFF chassis with quick-release latch rack ears • Front panel LEDs and buttons in an SFF chassis with thumbscrew rack ears • Front panel LEDs and buttons in an SFF chassis with quick-release latch rack ears Component identification 92...

  • Page 93: Power Fault Leds

    3 flashes Memory 4 flashes Riser board PCIe slots 5 flashes FlexibleLOM 6 flashes Removable HP Flexible Smart Array controller/Smart SAS HBA controller 7 flashes System board PCIe slots 8 flashes Power backplane or storage backplane 9 flashes Power supply...

  • Page 94: Rear Panel Components

    Rear panel components Item Description PCIe3 slots 1-3 (primary, associated with processor 1) PCIe3 slots 1-3 (secondary, associated with processor 2) Non-hot plug power supply NIC connector 2 NIC 1/shared iLO connector Video connector USB 3.0 connectors Dedicated iLO connector (optional) Rear panel LEDs Item Description...

  • Page 95: Pcie Riser Board Slot Definitions

    Item Description Status Power supply LED Solid green = Normal Off = One or more of the following conditions exists: • Power is unavailable • Power supply failed • Power supply is in standby mode • Power supply error PCIe riser board slot definitions Slot 2-slot PCIe3 riser 1, 2...

  • Page 96: System Board Components

    System board components Item Description FlexibleLOM sideband signal connector System battery Primary PCIe riser board connectors* Dedicated iLO module connector microSD card slot Reserved SATA optical drive connector Internal USB 3.0 connector (for USB flash devices) Front USB 3.0 connector (for the USB 3.0 connector on the right quick-release latch rack ear) Mini-SAS connector 1 Mini-SAS connector 2...

  • Page 97: Dimm Slot Locations

    Description Fan connector 1 Reserved 12-bay LFF drive identification signal connector GPU power connector 24-pin power supply connector HP Smart Storage Battery connector 20-pin drive power connector 16-pin power supply sideband signal connector 10-pin RPS connector Processor 2 NMI header...

  • Page 98: Nmi Functionality

    IMPORTANT: Before using the S7 switch to change to Legacy BIOS Boot Mode, be sure the HP Dynamic Smart Array B140i Controller is disabled. Do not use the B140i controller when the server is in Legacy BIOS Boot Mode.

  • Page 99: Drive Numbering

    16-bay SFF hot-plug drive model HP SmartDrive LED definitions HP SmartDrives are the latest HP drive technology, and they are supported beginning with ProLiant Gen8 servers and server blades. The HP SmartDrive is not supported on earlier generation servers and server blades.
  • Page 100 When a drive is configured as a part of an array and connected to a powered-up controller, the drive LEDs indicate the condition of the drive. Item Status Definition Locate Solid blue The drive is being identified by a host application. Flashing blue The drive carrier firmware is being updated or requires an update.

  • Page 101: Fan Locations

    Fan locations Component identification 101...

  • Page 102: Cabling

    For information on cabling peripheral components, refer to the white paper on high-density deployment at the HP website (http://www.hp.com/products/servers/platforms). CAUTION: When routing cables, always be sure that the cables are not in a position where they can be pinched or crimped.

  • Page 103: 4-Bay Lff Non-Hot-Plug Sata Drive Cabling

    4-bay LFF non-hot-plug SATA drive cabling Item Description Drive power cable Mini-SAS cable 8-bay LFF non-hot-plug SATA drive cabling Item Description Drive power cable Mini-SAS cable 2 Mini-SAS cable 1 Cabling 103...

  • Page 104: 8-Bay Lff Hot-Plug Sata Drive Cabling

    8-bay LFF hot-plug SATA drive cabling Item Description Drive power cable Mini-SAS X-cable 8-bay LFF hot-plug SAS/SATA drive cabling • Drives connected to an HBA option Item Description Drive power cable Mini-SAS X-cable Cabling 104...

  • Page 105: 12-Bay Lff Hot-Plug Sas/Sata Drive Cabling

    • Drives connected to an HP Smart Array Controller option Item Description Drive power cable Mini SAS Y-cable 12-bay LFF hot-plug SAS/SATA drive cabling Item Description 12-bay LFF drive identification signal cable Drive power cables Mini-SAS Y-cable to the box 2 drives (8-bay LFF backplane)

  • Page 106: 8-Bay Sff Hot-Plug Sata Drive Cabling

    8-bay SFF hot-plug SATA drive cabling Item Description Drive power cable Mini-SAS cable 2 Mini-SAS cable 1 8-bay SFF hot-plug SAS/SATA drive cabling • Drives connected to an HBA option Item Description Drive power cable Mini-SAS cable 2 Mini-SAS cable 1 Cabling 106...

  • Page 107: 16-Bay Sff Hot-Plug Sas/Sata Drive Cabling

    • Drives connected to an HP Smart Array Controller option Item Description Drive power cable Mini-SAS Y-cable 16-bay SFF hot-plug SAS/SATA drive cabling • Drives connected to two HP Smart Array P440 Controllers Item Description Drive power cable Mini-SAS Y-cable to the box 3 drives...

  • Page 108: Fbwc Module Backup Power Cabling

    • Drives connected to an HP Smart Array P840 Controller Item Description Drive power cables Mini-SAS Y-cable to the box 2 drives Mini-SAS Y-cable to the box 3 drives FBWC module backup power cabling The FBWC solution is a separately purchased option. This server only supports FBWC module installation when an HP Smart Array P-Series controller is installed.

  • Page 109: Hp Smart Storage Battery Cabling

    HP Smart Storage Battery cabling Optical drive cabling Item Description Optical drive power cable Optical drive SATA cable Cabling 109...

  • Page 110: Fan Cabling

    Fan cabling Item Description Fan 1 cable Fan 2 cable Fan 3 cable Fan 4 cable Fan 5 cable HP 550-W Power Supply cabling (non-hot-plug) Item Description 24-pin power supply cable Cabling 110...

  • Page 111: Front Panel Cabling

    Item Description 16-pin power supply sideband signal cable Front panel cabling • Front panel cabling in an LFF chassis with thumbscrew rack ears Item Description Ambient temperature sensor cable USB 2.0 connector cable Front I/O cable • Front panel cabling in an LFF chassis with quick-release latch rack ears Description Item Cabling 111...
  • Page 112 Description Item Ambient temperature sensor cable Front I/O cable USB 3.0 connector cable • Front panel cabling in an SFF chassis with thumbscrew rack ears Item Description Ambient temperature sensor cable Front I/O cable • Front panel cabling in an SFF chassis with quick-release latch rack ears Item Description Ambient temperature sensor cable...
  • Page 113 Item Description USB 3.0 connector cable Cabling 113...

  • Page 114: Specifications

    40°C to 45°C (104°F to 113°F) at sea level with an altitude derating of 1.0°C per every 125 m (1.8°F per every 410 ft) above 900 m (2953 ft) to a maximum of 3048 m (10,000 ft). The approved hardware configurations for this system are listed on the HP website (http://www.hp.com/servers/ASHRAE).

  • Page 115: Power Supply Specifications

    * These dimensions apply to all server models. Power supply specifications The server supports the HP 550-W Power Supply (PN 730941-B21). This is an Entry Level Power Supply product for HP ProLiant servers. For more information about the power supply features, specifications, and compatibility, see the HP website (http://www.hp.com/go/proliant/powersupply).

  • Page 116: Acronyms And Abbreviations

    American Society of Heating, Refrigerating and Air-Conditioning Engineers backplane Customer Self Repair file allocation table FBWC flash-backed write cache graphics processing unit host bus adapter HP SIM HP Systems Insight Manager Integrated Lights-Out Integrated Management Log Acronyms and abbreviations 116...
  • Page 117 large form factor Lights-Out Management nonmaskable interrupt NVRAM nonvolatile memory Optical Disk Drive PCIe Peripheral Component Interconnect Express POST Power-On Self Test RBSU ROM-Based Setup Utility REST representational state transfer redundant power supply serial attached SCSI SATA serial ATA Secure Digital small form factor Acronyms and abbreviations 117...
  • Page 118 Systems Insight Manager HP Service Pack for ProLiant Trusted Platform Module UEFI Unified Extensible Firmware Interface unit identification universal serial bus xHCI Extensible Host Controller Interface Acronyms and abbreviations 118...

  • Page 119: Documentation Feedback

    Documentation feedback HP is committed to providing documentation that meets your needs. To help us improve the documentation, send any errors, suggestions, or comments to Documentation Feedback (mailto:docsfeedback@hp.com). Include the document title and part number, version number, or the URL when submitting your feedback.

  • Page 120: Index

    36 drive cage, removing 38 hot-swap fan 51 drive carrier 34 HP Insight Diagnostics 87 drive LEDs 99 HP Insight Diagnostics survey functionality 87 drive numbering 99 HP ProLiant Pre-boot Health Summary 87 drives, determining status of 99 Index 120...
  • Page 121 HP Smart Storage Battery cabling 109 operating systems supported 87 HP SmartDrive LED definitions 99 optical drive 47 HP Systems Insight Manager (SIM) 87, 89 optical drive cabling 109 HP technical support 6 HP Trusted Platform Module option 81 HP Universal Media bay 90...
  • Page 122 serial label pull tab 90, 91 serial number 86, 90 server specifications 113 server warnings and cautions 24, 25 SFF drive cage 38 specifications, environmental 113 specifications, mechanical 113 specifications, power supply 114 specifications, server 113 SPP 87 static electricity 23 symbols on equipment 23 system board 72 system board battery 109...

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