Voice Over; Camp-On; Trunk Queuing - NEC Univerge SV8100 User Manual

1.

Voice Over

O /A
RIGINATE NSWER
Originate
When calling a busy telephone:
1. Dial 6.
-OR-
Dial 690 (if the single digit access code has been
changed).
You can hear an alert tone. You can talk to the
Note:
called party after the alert tone ends.
Answer
With a call in progress:
1. Receive Voice Over announcement.
2. Replace handset; first call is terminated.
3. Lift handset when phone rings.
Converse with Voice Over originator.

Camp-On

With Call Waiting, an extension user may call a busy
extension and wait in line (Camp-On) without hanging
up.
To Camp-On a busy extension:
1. Call the busy extension.
2. Dial #.
3. Do not hang up.
To cancel a Camp-On request:
1. Hang up.
2. Lift the handset and dial 770.

Trunk Queuing

Trunk Queuing permits an extension user to queue
(wait in line) on-hook for a busy trunk or trunk group to
become free.
To queue for a busy trunk:
1. Try to access the busy trunk.
2. Dial #.
3. Hang up to leave a Trunk Queue request.
-OR-
Wait Off-Hook to Camp-On to the trunk.
To answer when Trunk Queuing calls you back:
1. Lift the handset.
To cancel a Trunk Queuing/Camp-On request:
1. Lift the handset.
2. Dial 770.
3. Go on hook.
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