Frequently Asked Questions
Why can I not see video on a call?"
Question
Why can I not see video on a call?"
Answer
To see an image of the other party on your phone screen, the other party's phone must support video and the
other party must have a camera installed and enabled on the phone. During conference calls, the conference
system used during the call must support video conferencing.
What Happens to Video When I Put a Call On Hold?
Question
What happens to video when I put a call on hold?
Answer
Video transmission is blocked until you resume the call.
Why can I not see video on a call?"
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