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IP8800/S6700 Series
NEC IP8800/S6700 Series Manuals
Manuals and User Guides for NEC IP8800/S6700 Series. We have
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NEC IP8800/S6700 Series manual available for free PDF download: Troubleshooting Manual
NEC IP8800/S6700 Series Troubleshooting Manual (250 pages)
NEC Electronics America Network Hardware User Manual
Brand:
NEC
| Category:
Network Hardware
| Size: 2.79 MB
Table of Contents
Table of Contents
11
Safety Guide [IP8800/S6700]
15
Safety Guide [IP8800/S6600]
27
Safety Guide [IP8800/S6300]
39
Safety Guide [IP8800/S3600] [IP8800/S2400]
51
1 Overview
63
Failure Analysis Overview
64
System and Partial Failure Analysis Overview
65
Failure Analysis for IP8800/S6700, IP8800/S6600, and IP8800/S6300
65
Failure Analysis for IP8800/S3600 and IP8800/S2400
66
Functional Failure Analysis Overview
69
2 Troubleshooting System Failures
73
Troubleshooting for IP8800/S6700, IP8800/S6600, and IP8800/S6300
74
Troubleshooting Procedure on System Failures
74
Replacement Method of Optional Components
76
Troubleshooting for IP8800/S3600 and IP8800/S2400
77
Troubleshooting Procedure on System Failures
77
Isolating Failures on External Power Unit
79
Replacement Method of System and Optional Components
80
3 Troubleshooting Functional Failures in Operation
81
Problems on Login Password
83
Forgot the Login User Password
83
Forgot the System Administrator Password
83
Problems on MC
84
MC:--------" Is Displayed by Entering the Show System Command or the Show MC Command
84
MC Not Found" Is Displayed When MC Is Accessed
84
Problems on Operation Terminal
85
Unable to Input/Display from the Console Correctly
85
Login from the Remote Operation Terminal Is Failed
86
Login Authentication Using RADIUS/TACACS+ Is Disabled
87
Command Authorization Using RADIUS/TACACS+ Is Disabled
87
Network Interface Communication Failure
89
Ethernet Port Cannot be Connected
89
Communication Failure in Basic Switching Unit BSU/PSP
91
Actions against Troubles on 10BASE-T/100BASE-TX/1000BASE-T
92
Actions against Troubles on 1000BASE-X
94
Actions against Troubles on 10GBASE-R
95
Communication Failure on Using Poe
97
Communication Failure on Using Link Aggregation
98
Layer 2 Network Communication Failure
100
Layer 2 Communication by VLAN Is Disabled
100
Failures on Using Spanning Tree
102
Failures on Using Ring Protocol
103
Multicast Relay by IGMP Snooping Is Disabled
106
Multicast Relay by MLD Snooping Is Disabled
109
Ipv4 Network Communication Failure
112
Communication Is Disabled or Is Disconnected
112
IP Addresses Cannot be Assigned Using DHCP Function
116
Dynamicdns Cooperation in DHCP Function Is Disabled
120
Ipv4 Unicast Routing Communication Failure
123
No RIP Routing Information Exists
123
No OSPF Routing Information Exists
123
No BGP4 Routing Information Exists
124
No Routing Information Exist [OP-NPAR]
124
Ipv4 Multicast Routing Communication Failure
125
Communication on Ipv4 PIM-SM Network Is Disabled
125
Show Ip Route
126
Multicast Data Is Double-Relayed on Ipv4 PIM-SM Network
128
Communication on Ipv4 PIM-SSM Network Is Disabled
129
Multicast Data Is Double-Relayed on Ipv4 PIM-SSM Network
131
Ipv4 Multicast Communication Failure in VRF [OP-NPAR]
132
Ipv6 Network Communication Failure
133
Communication Is Disabled or Is Disconnected
133
Ipv6 DHCP Troubleshooting
135
3.10 Ipv6 Unicast Routing Communication Failure
141
No Ripng Routing Information Exists
141
No Ospfv3 Routing Information Exists
141
No BGP4+ Routing Information Exists
142
3.11 Ipv6 Multicast Routing Communication Failure
143
Communication on Ipv6 PIM-SM Network Is Disabled
143
Multicast Data Is Double-Relayed on Ipv6 PIM-SM Network
146
Communication on Ipv6 PIM-SSM Network Is Disabled
147
Multicast Data Is Double-Relayed on Ipv6 PIM-SSM Network
149
3.12 Layer 2 Authentication Communication Failure
151
Communication Failure on Using IEEE 802.1X
151
Communication Failure on Using Web Authentication
154
Communication Failure on Using MAC Authentication
159
Communication Failure on Using Authentication VLAN [OP-VAA]
161
3.13 Communication Failure on High-Reliability Function
165
GSRP Communication Failures
165
Communication with VRRP Configuration in Ipv4 Network Is Disabled
167
Communication with VRRP Configuration in Ipv6 Network Is Disabled
169
3.14 SNMP Communication Failure
172
Mibs Cannot be Obtained from SNMP Manager
172
Traps Cannot be Received by SNMP Manager
172
Troubleshooting of Sflow Statistics (Flow Statistics) Function
174
Sflow Packets Do Not Reach Collector
174
Flow Sample Does Not Reach Collector
177
Counter Sample Does Not Reach Collector
177
Communication Failures on Neighboring System Managing Function
178
Unable to Obtain Neighboring System Information Via LLDP Function
178
Unable to Obtain Neighboring System Information Via OADP Function
178
3.17 NTP Communication Failure
180
Time Synchronization by NTP Is Disabled
180
Communication Failure on Ieee802.3Ah/Udld Function
181
Port Becomes Inactive Due to Ieee802.3Ah/Udld Function
181
Problems on Redundant Configuration of Basic Control Unit (Bcu)/Control and Switching Unit (Csu)/Management and Switching Unit (MSU) [IP8800/S6700] [IP8800/S6600] [IP8800/S6300]
182
Active System Switchover Is Disabled
182
Problems on Redundant Configuration of Basic Switching Unit (BSU) [IP8800/S6700]
183
Active BSU Switchover Is Disabled
183
3.21 Problems on Power Saving Feature
185
Schedule Is Disabled [IP8800/S6700] [IP8800/S6600]
185
Congestion Caused by Packets Processed through CPU Is Not Recovered
186
Communication Failure Caused by Settings of Filtering/Qos
188
Checking Filtering/Qos Setting Information
188
4 Troubleshooting Communication Failures Due to Resource Shortage [IP8800/S6700] [IP8800/S6600] [IP8800/S6300]
191
MAC Address Table Resource Shortage
192
Checking Resource Usage of MAC Address Table
192
Action to be Taken When MAC Address Table Resource Shortage Occurs
192
When Resource Shortage of VLAN Identification Table Occurs
195
Checking VLAN Identification Table Resource Usage
195
Action to be Taken When VLAN Identification Table Resource Shortage Occurs
195
When Resource Shortage Occurs in Shared Memory
197
Checking Resource Usage of Shared Memory
197
Action to be Taken When Resource Shortage of Shared Memory Occurs
197
5 Collecting Failure Information
199
Collecting Failure Information
200
Collecting Failure Information Using Ftp Command from the Operation Terminal
200
Ip8800/S6300]
202
Transferring Files for Maintenance Information
206
Transferring Files Using Ftp Command
207
Transferring Files Using Zmodem Command [IP8800/S3600] [IP8800/S2400]
210
Transferring Maintenance Information Files Using Show Tech-Support Command
210
Transferring Files Using Ftp Command from the Operation Terminal
212
Writing to MC
214
Writing File to MC Using Operation Terminal
214
6 Line Test
215
Testing Line
216
Ethernet Port
216
Restarting the System
221
7 Restarting the System
222
Appendix
227
Appendix A Contents of Show Tech-Support Command Display
228
Appnedix A.1 Contents of Show Tech-Support Command Display
228
Index
249
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