NEC UNIVERGE SV7000 Manuals

Manuals and User Guides for NEC UNIVERGE SV7000. We have 6 NEC UNIVERGE SV7000 manuals available for free PDF download: Programming Manual, User Manual

NEC UNIVERGE SV7000 Programming Manual (410 pages)

Brand: NEC | Category: Server | Size: 7 MB

Table of Contents
13
Chapter 1 Introduction

17
- General
  17
- About Release Information
  19
- Structure of Telephony Server
  20
  - General
    20
  - TP and SP for System Changeover
    20
- Registration Destination of Ip Devices/Stations
  21
- Lan Interface Accommodation
  23
  - LAN1 Accommodation
    23
  - LAN2 Accommodation
    25
- Trunking Diagram
  27
Chapter 2 General Information

29
- General
  29
  - System Specifications
    29
  - Glossary of Terms
    29
  - Functional Outline
    30
  - System Configuration
    31
    
    ACD System Capacity
    33
  - Mis
    35
  - Interface between ACD and MIS
    35
  - Equipment Related to ACD System
    36
    
    Agent Position
    36
    
    Supervisory Position
    37
- Glossary of Terms
  38
Chapter 3 Installation

43
Chapter 4 Office Data Design

59
- General
  59
- Basic Office Data Assignment
  60
  - System Data Assignment
    61
  - ACD Tenant Data Assignment
    63
  - Split Data Assignment
    64
  - Agent/Supervisory Position Data Assignment
    66
  - ID Code Assignment
    71
  - ACD Incoming Route Assignment
    72
  - Call Control Vectors (CCV) Assignment
    73
  - ACD Schedule Data Assignment
    80
    
    ACD Scheduling on a Tenant Number Basis
    80
    
    ACD Scheduling on a Pilot Number Basis
    83
    
    ACD Scheduling for the Type of Reception Services
    90
  - Announcement (Delay/Night/Holiday) Data Assignment
    98
  - ACD Announcement
    104
  - Monitor Number Assignment
    107
  - Back-Up UCD
    108
  - ACD FCCS Data Assignment
    109
    
    ACD Trunk for FCCS
    112
    
    Multiple Acdps in an FCCS Network
    114
  - ACDP Automatic Logoff
    126
- Acd Service Feature
  128
Chapter 5 Acd Service Features Functional Test Procedures

275
- Nap-215-102
  275
  - Call Distribution to Agents
    275
  - Nap-215-103
    275
  - Nap-215-104
    275
  - Nap-215-105
    275
  - Nap-215-106
    276
    
    Center Closed Announcement
    276
  - Nap-215-107
    276
  - Nap-215-108
    276
    
    Emergency Recorder
    276
  - Nap-215-109
    276
    
    After Call Work (Manual)
    276
  - Nap-215-110
    276
    
    After Call Work (Automatic)
    276
  - Nap-215-111
    276
  - Nap-215-115
    277
  - Nap-215-116
    277
  - ACD Incoming
    278
    
    Priority Processing
    282
    
    Delay Announcement
    286
    
    Overflow
    289
    
    Assistance
    297
    
    Break Mode
    298
    
    Night Service
    301
    
    Abandoned Call Search
    303
    
    Trunk Trouble Report
    304
Chapter 6 Commands and Job Specifications

305
- General
  305
- Acd Commands
  305
  - Command Relationships
    306
    
    ACDTN: Assignment of ACD Tenant Data
    307
    
    ACDSPL: Assignment of ACD Split Data
    311
    
    ACDLOG: Assignment of ACD Receiver ID Code
    318
    
    ACDPSN: Assignment of ACD Position Data
    321
    
    ACDCCV: Assignment of ACD CCV Data
    326
    
    ACDPLT: Assignment of ACD Monitor Number
    335
    
    ACDTG: Assignment of ACD Trunk Group Data
    338
    
    ACDANA: Assignment of ACD Analog Split Access Code
    340
    
    ACDIVR: Assignment of ACD IVR Data
    344
    
    ACDHS: Assignment of ACD Holiday Schedule
    346
    
    ACDHSP: Assignment of ACD Holiday Schedule for Pilot Number
    349
    
    ACDHSE : Assignment of ACD Holiday Schedule for Type of Reception Services
    351
    
    ACDHC: Assignment of ACD Holiday Calendar
    353
    
    ACDHCP: Assignment of ACD Holiday Calendar for Pilot Number
    356
    
    ACDHCE : Assignment of ACD Holiday Calendar for Type of Reception Services
    358
    
    ACDWS: Assignment of ACD Week Schedule
    360
    
    ACDIZ: Internal ACDP Initialization Control
    363
Chapter 7 System Operations

365
- General
  365
- OPERATION of Dterm AGENT POSITION/SUPERVISORY POSITION
  366
  - Log On/Log off
    366
  - Answer Mode
    368
  - Work Mode
    369
  - Break Mode
    370
  - Tally Count
    371
  - Trunk Trouble Report
    371
  - Call Transfer
    372
  - Night Service
    372
  - Assistance
    373
  - Emergency/Recorder
    373
  - Monitoring/Supervisory Override
    374
- Acd System Restart Processing
  375
Chapter 8 System Maintenance

377
- General
  377
- Maintenance
  378
  - Daily Maintenance
    378
    
    The Relationship between System Messages and Lamp Indications
    378
- System Messages
  379
- Fault Diagnostics
  393
  - Fault Information and Fault Diagnostics
    393
  - Diagnostics from System Messages
    394
    
    TCP/IP Link Failure
    395
- Fault Recovery Procedure
  397
Appendix A Glossary

399
Appendix B Field Values for Acd Screens

401

NEC UNIVERGE SV7000 User Manual (272 pages)

User Guide

Brand: NEC | Category: Telephone | Size: 8.76 MB

Table of Contents
3
1 Introduction

9
- Face Layout
  9
- Keys and Parts
  17
- Menu Key
  20
- Simple Operation by Menu Key and Cursor Key
  24
- Icon Display
  24
- Shortcut Menu
  25
- Programmable Feature Keys
  27
- Soft Keys
  29
- 8LD Display
  33
- Conditions for Dt700 Series
  38
2 Installation Procedure

39
- Adjusting Angle of Tilt Leg
  39
- To Remove Tilt Leg
  40
- To Attach Tilt Leg
  40
- Connecting Lan Cable
  41
- Connecting Line Cord
  42
- Installing Directory Card
  43
- Attaching Handset
  43
- Installing/Removing Key Set Unit
  44
- Wall Mounting
  45
3 Terminal Setup

49
- Setup with Up/Down Key
  49
- Setup with Feature Key
  50
- Setup with Menu Key for Dt700 Series
  54
- Popup Window
  83
- Setup with Menu Key for Dt300 Series
  102
4 Basic Operation

107
- To Login
  108
- To Logout
  108
- To Make an External Call
  109
- To Make an Internal Call
  111
- To Answer an External Call
  113
- To Answer an Internal Call
  115
- Multiline Appearance
  116
- To Hold a Call
  116
- To Place a Call on Exclusive Hold
  117
- To Transfer a Call
  117
- How to Input Characters
  119
- Security Mode
  133
- Emergency Call
  135
- Xml Application
  136
- Screen Pop-Up
  138
5 Feature Operation

141
- To Originate a Call Using Selective Dialing
  141
- (Dynamic Dial Pad, Preset Dial)
  141
- To Originate a Call Using Speed Calling (One-Touch Speed Calling Keys)
  142
- To Register Name on One-Touch Speed Calling Key
  145
- To Originate a Call Using Speed Calling - Station/Group
  145
- To Originate a Call Using Speed Calling - System
  145
- Account Code
  147
- Forced Account Code
  147
- Authorization Code
  147
- Voice Call
  148
- To Answer a Voice Call Hands Free
  149
- Automatic Intercom
  149
- Manual Intercom
  150
- Dial Intercom
  151
- Conference
  152
- To Establish a Broker Call
  152
- To Answer a Camped-On Call
  152
- Call Waiting - Originating
  153
- Call Park
  155
- Call Pick-Up (Group)
  156
- Call Pick-Up (Direct)
  156
- Outgoing Trunk Queuing
  157
- Off-Hook Trunk Queuing
  157
- Executive Override
  157
- Last Number Redial
  158
- Call Forwarding - All Calls
  158
- Call Forwarding - Busy Line
  160
- Call Forwarding - Don't Answer
  161
- Logged out Ip Station - Call Destination
  162
- Call Back
  164
- To Save and Repeat a Number
  164
- To Leave a Message
  166
- To Answer a Message
  166
- Voice Mail System
  167
- Meet-Me Paging
  167
- Paging Transfer
  168
- Boss/Secretary Transfer
  170
  - Boss/Secretary - Mw Lamp Control
    170
  - Boss Secretary Override
    171
  - Do Not Disturb
    172
  - Call Redirect
    173
  - Privacy
    174
  - Privacy Release
    175
  - Phonebook
    176
    
    Local Phonebook
    179
    
    To Edit an Entry
    182
  - Call History
    186
6 Directory Operation

191
- To Add New Data
  191
- To Change Group Name
  199
- To Find a Registered Data
  201
  - To Search by Name
    203
  - Group Setting
    209
- To Make a Call from Directory
  215
- To Add Prefix to Number
  216
- To Edit Directory Data
  219
- To Delete All Data
  220
- To Delete a Specific Data
  221
7 Call History Operation

223
- 7.1 for Dt730 Series
  225
  - To View Call History
    225
  - To Make a Call from Call History
    226
  - To Add Call History Data to Directory
    228
  - To Edit Directory Data from Call History
    230
  - To Delete All Data
    233
  - To Delete a Specific Data
    234
- 7.2 for Dt330 Series
  236
- To View Call History
  236
- To Make a Call from Call History
  239
- To Delete All Data
  240
- To Delete a Specific Data
  241
8 Specifications

243
- Technical Specifications
  243
9 Menu List

245
- Menu List for Dt730 Series
  245
- Menu List for Itl-8Lde-1
  253
- MENU LIST for DT710 Series
  260
- MENU LIST for DT330 Series
  263
10 Web Programming

265
- Outline
  265
- To Login
  266
- To Logout
  268
- How to Operate
  270

NEC UNIVERGE SV7000 User Manual (228 pages)

Brand: NEC | Category: Telephone | Size: 8.22 MB

Table of Contents
3
1 Introduction

7
2 Terminal Setup

39
- Setup with Up/Down Key
  39
- Setup with Feature Key
  40
- Setup with Menu Key
  41
  - Incoming Call
    43
  - Change Password
    72
  - Back Light
    72
  - Popup Window
    83
3 Basic Operation

105
- To Login
  106
- To Logout
  106
- To Make an External Call
  107
- To Make an Internal Call
  108
- To Answer an External Call
  110
- To Answer an Internal Call
  111
- Multiline Appearance
  112
- To Hold a Call
  113
- To Place a Call on Exclusive Hold
  114
- To Transfer a Call
  115
- To Originate a Call Using Selective Dialing (Dynamic Dial Pad, Preset Dial)
  116
- Dynamic Dial Pad
  116
- One-Touch Speed Calling Keys
  117
- Speed Calling - Station/Group
  123
- Speed Calling - System
  124
- Last Number Redial
  124
- Voice Call
  125
- Three-Party Conference
  125
- Voice Mail System
  126
- Do Not Disturb
  126
- How to Input Characters
  127
- Security Mode
  141
- Emergency Call
  143
- Phonebook
  144
  - Local Phonebook
    147
  - To Edit an Entry
    150
- Call History
  155
- To Delete Specific Data
  156
4 Directory Operation

159
- To Add New Data
  159
- Group Setting
  160
- To Change Group Name
  167
- To Find a Registered Data
  168
- To Search by Name
  171
- To Make a Call from Directory
  185
- To Add Prefix to Number
  187
- To Edit Directory Data
  191
- To Delete All Data
  192
- To Delete Specific Data
  193
5 Call History Operation

197
- To View Call History
  198
- To Make a Call from Call History
  199
- To Add Call History Data to Directory
  201
- To Edit Directory Data from Call History
  204
- To Delete All Data
  208
- To Delete Specific Data
  209
6 Menu List

211
- Menu List for Dt750
  211
7 Web Programming

221
- To Login
  222
- To Logout
  224
- How to Operate
  226

NEC UNIVERGE SV7000 User Manual (201 pages)

neax 2400 ipx

Brand: NEC | Category: Telephone | Size: 27.3 MB

Table of Contents
3
1 Introduction

6
- Face Layout
  6
- Techinical Specifications
  7
- Keys and Parts
  8
- Menu
  11
- Desi-Less Display
  12
- Soft Keys
  15
- Icon Display
  19
- Shortcut Menu
  20
2 Terminal Setup

21
- Setup with Up/Down Key
  21
- Setup with Menu Key
  22
  - Change Password
    39
  - Back Light
    50
  - Download Files
    57
3 Basic Operation

75
- To Login
  76
- To Logout
  76
- To Make an External Call
  77
- To Make an Internal Call
  78
- To Answer an External Call
  79
- To Answer an Internal Call
  80
- Multiline Appearance
  81
- To Hold a Call
  82
- To Place a Call on Exclusive Hold
  83
- To Transfer a Call
  84
- One-Touch Speed Calling Keys
  85
- Speed Calling - Station/Group
  91
- Speed Calling - System
  92
- Last Number Redial
  92
- Three-Party Conference
  93
- Voice Mail System
  93
- How to Input Characters
  94
- Security Mode
  109
- Emergency Call
  111
- Phonebook
  112
  - Local Phonebook
    115
  - To Edit an Entry
    118
- Call History
  123
4 Directory Operation

127
- To Add New Data
  128
- To Change Group Name
  135
- To Find a Registered Data
  137
- To Search by Name
  139
- To Make a Call from Directory
  153
- To Add Prefix to Number
  155
- To Edit Directory Data
  159
- To Delete All Data
  161
- To Delete a Specific Data
  162
5 Call History Operation

164
- To View Call History
  165
- To Make a Call from Call History
  167
- To Add Call History Data to Directory
  169
- To Edit Directory Data from Call History
  172
- To Delete All Data
  176
- To Delete a Specific Data
  178
- Menu List for Dt750
  180
7 Online Monitoring

187
- System Information
  188
8 Web Programming

194
- To Login
  195
- To Logout
  197
- How to Operate
  199

NEC UNIVERGE SV7000 User Manual (80 pages)

Dterm Series i / Dterm IP

Brand: NEC | Category: Telephone | Size: 1.8 MB

Table of Contents
3
Face Layout
5
Rear View
16
Base View
19
Keys and Lamps
20
Soft Keys
22
Terminal Setup with the Up/Down Key
29
Terminal Setup with the Feature Key
31
Login/Logout (IP Enabled D Term Term IP Only)
35
To Originate an Outside Call
37
To Originate an Internal Call
37
Multiline Appearance
37
To Originate a Call Using Speed Calling (One-Touch Buttons)
38
To Originate a Call Using Speed Calling (Individual/Group)
39
To Originate a Call Using Speed Calling - System
39
Account Code
40
Forced Account Code
40
Authorization Code
41
Voice Call
41
To Answer a Voice Call Hands Free
42
Automatic Intercom
43
Manual Intercom
44
Dial Intercom
45
To Place a Call on Hold
46
To Place a Call on Exclusive Hold
46
To Transfer a Call
47
Conference
48
To Establish a Broker Call
48
To Answer a Camped-On Call
49
Call Waiting - Originating
49
Call Park
51
Call Pick-Up (Group)
52
Call Pick-Up (Direct)
52
Outgoing Trunk Queuing
53
Off-Hook Trunk Queuing
53
Executive Override
54
Last Number Redial
54
Call Forwarding - All Calls
55
Call Forwarding - Busy Line
56
Call Forwarding - Don't Answer
58
Logged out IP Station - Call Destination
59
Call Back
61
To Save and Repeat a Number
62
To Leave a Message
63
To Answer a Message
63
Voice Mail System
64
Meet-Me Paging
65
Paging Transfer
66
Boss/Secretary Transfer
67
Boss/Secretary - MW Lamp Control
68
Boss/Secretary Override
69
Do Not Disturb
70
Call Redirect
71
Privacy
73
Privacy Release
74
Index
75
LCD Indication
77

NEC UNIVERGE SV7000 User Manual (74 pages)

Dterm Series

Brand: NEC | Category: IP Phone | Size: 1.72 MB

Table of Contents
3
Face Layout
5
Keys and Lamps
15
Soft Keys
17
Terminal Setup with the Up/Down Key
24
Terminal Setup with the Feature Key
26
Login/Logout (IP Enabled D Term Term IP Only)
30
To Originate an Outside Call
32
To Originate an Internal Call
32
Multiline Appearance
32
To Originate a Call Using Speed Calling (One-Touch Buttons)
33
To Originate a Call Using Speed Calling (Individual/Group)
34
To Originate a Call Using Speed Calling - System
34
Account Code
35
Forced Account Code
35
Voice Call
36
Authorization Code
36
To Answer a Voice Call Hands Free
37
Automatic Intercom
38
- Overridex
  38
Override
38
Manual Intercom
39
Dial Intercom
40
To Place a Call on Hold
41
To Place a Call on Exclusive Hold
41
To Transfer a Call
42
Conference
43
To Establish a Broker Call
43
To Answer a Camped-On Call
44
Call Waiting - Originating
44
Call Park
46
Pick up
47
Call Pick-Up (Group)
47
Call Pick-Up (Direct)
47
Outgoing Trunk Queuing
48
Off-Hook Trunk Queuing
48
Executive Override
49
Last Number Redial
49
Call Forwarding - All Calls
50
Call Forwarding - Busy Line
51
Call Forwarding - Don't Answer
53
Logged out IP Station - Call Destination
54
Call Back
56
To Save and Repeat a Number
57
Calling Stations
58
To Leave a Message
58
To Answer a Message
58
Voicemail System
59
Meet-Me Paging
60
Paging Transfer
61
Paging DDD
62
Boss/Secretary Transfer
62
Boss/Secretary - MW Lamp Control
63
Boss/Secretary Override
64
Do Not Disturb
65
Privacy
66
Privacy Release Set
66
Privacy Set/Cancel
66
Privacy Release
67
Index
68
LCD Displays
70
- Transfer
  72
- Voice
  72

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NEC UNIVERGE SV7000 Manuals

NEC UNIVERGE SV7000 Programming Manual (410 pages)

Table of Contents

Chapter 1 Introduction

Chapter 2 General Information

Chapter 3 Installation

Chapter 4 Office Data Design

Chapter 5 Acd Service Features Functional Test Procedures

Chapter 6 Commands and Job Specifications

Chapter 7 System Operations

Chapter 8 System Maintenance

Appendix A Glossary

Appendix B Field Values for Acd Screens

NEC UNIVERGE SV7000 User Manual (272 pages)

Table of Contents

1 Introduction

2 Installation Procedure

3 Terminal Setup

4 Basic Operation

5 Feature Operation

6 Directory Operation

7 Call History Operation

8 Specifications

9 Menu List

10 Web Programming

NEC UNIVERGE SV7000 User Manual (228 pages)

Table of Contents

1 Introduction

2 Terminal Setup

3 Basic Operation

4 Directory Operation

5 Call History Operation

6 Menu List

7 Web Programming

NEC UNIVERGE SV7000 User Manual (201 pages)

Table of Contents

1 Introduction

2 Terminal Setup

3 Basic Operation

4 Directory Operation

5 Call History Operation

7 Online Monitoring

8 Web Programming

NEC UNIVERGE SV7000 User Manual (80 pages)

Table of Contents

NEC UNIVERGE SV7000 User Manual (74 pages)

Table of Contents

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