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Toshiba VP 300 manual available for free PDF download: Installation Instructions Manual
Toshiba VP 300 Installation Instructions Manual (614 pages)
VOICE PROCESSING
Brand:
Toshiba
| Category:
Answering Machine
| Size: 11.22 MB
Table of Contents
Table of Contents
3
1 Hardware
11
Quick Reference Guide
15
Continued
17
Chapter 1 Hardware
21
VP 300 Hardware
21
Vp 300 Cabinet
21
VP 300 Cabinet Shelf Structure
22
VP 300 Cabinet Inside Front View
23
VP 300 Cabinet Rear View
24
VP 300 Cabinet Inside Rear View
25
VP 300/VP Subsystems
26
Continued
27
Diagram of Slots in Shelf a of the VP 300
28
Shelf a Slots
28
Line Interface Card (Lic)
29
Central Processing Unit (Cpu)
30
Integration Cards
30
Voice Control Unit (Vcu)
30
Power Supply Unit DC Voltages
31
Option Control Chip (Occ)
32
Shelf a Motherboard
32
Shelf B and Shelf C Slots
33
Hard Disk Drives (Hd)
34
Load/Backup Device
35
Shelf B Motherboard
35
Shelf C Motherboard
35
Additional Subsystems
36
Fan Tray
36
Power Line Filter
36
System Alarm Relays
36
System Terminal Port
36
Sample Agency Letter for CO Changes
37
Trunks
37
Chapter 2 Preparing the Phone System
39
How the VP 300 Works with the Phone System
39
Integrated Installations
39
Interfaced Installations
39
Answering Incoming Calls
40
Acting as a Message Center
41
Determining Necessary Changes
42
Changes to Central Office Trunking
43
Additional Trunking
43
Ordering Co Trunking Changes
43
Splitting Trunk Groups
43
Changes to the Phone System
45
The Vp 300 Port Extensions
45
Called Extensions
46
Trunk Redirection
46
Ordering Phone System Changes
47
Trunk Selection
47
Implementing the VP 300 on Pbxs Without DIL Feature
50
Place the Console in Night Mode
50
Upgrade the Pbx to a Feature Package Offering the Dil Feature
50
Use DID Numbers
50
Arrange for Trunks to Call Divert to the Vp 300 Ports
51
3 Installation
53
Receiving the Equipment
57
Inspecting for Shipping Damage
57
Unpacking the Cabinet
57
Moving the Equipment On-Site
58
Reshipping Procedures
58
Chapter 3 Installation
59
Installation Requirements
59
VP 300 Floor Plan for Domestic Installation
60
Input Circuit Current Capacity
61
Input Power Requirements
62
VP 300 DC Cover
64
Field Wiring for –48 VDC Powered VP 300
65
PBX Preparation
66
Terminal Communications
67
Compatible Terminals
67
Rs-232C Terminal to Vp 300 Cable Connections
67
Terminal/Teleprinter Installation
67
Connecting an External Modem to the Vp
68
First and Second RS-232C Serial Port Cable Pin Outs for Connection to Terminal Equipment
68
Connecting to the Internal Modem
69
VP 300 to External Modem Pinouts
69
Pin Assignments
71
Direct Access Card I/O Panel Power Connector (P6) Pin Assignments
75
External Alarm Port (J5) Pin-Outs
76
Communicating with the System
77
Local Access
77
Remote Access
77
VP 300 Hardware Installation
78
System Startup
79
Rack Mount Installation
81
Software Installation
85
Connecting the Phone System to the VP 300
87
DAC Installation Kit Part #740-6045-001
88
Connector Block
89
Cabinet to Block Connection
90
M4-4W Connector Block Designators
91
VP 300 Testing
92
Testing the Installation and Telephone Changes
101
Continued
102
4 Reports
105
Chapter 4 Reports
109
Listing and Clearing Reports
109
Listing a Report
109
Listing User Statistics (Selections 3 or 4)
110
Clearing a Report
111
System Performance Report
112
Caller's Initial Action
113
Disk Usage
113
Message Summary
113
Messages Created
113
Messages Currently Stored
113
Progress of Calls to Extensions
113
Subsequent Actions
113
Network Traffic Report
121
Message Delivery
122
Feature Use Totals
124
Network Access Totals
124
User Statistics Report
125
User Message Statistics
125
User Statistic Reports
125
User Message Statistics
126
Messaging Statistics
126
User Calling Statistics
128
Call Processing Statistics
128
Disk Usage Report
131
Storage Capacity Based on Message Type
131
Total System Message Storage
131
Port Statistics
133
Individual Port Statistics
133
Port Group Statistics
133
All Port Statistics
136
Mailbox Usage
138
User Status Detail
139
Integration Calling Statistics
140
System Performance by COS
140
System Performance by COS
142
Callers Initial Action
143
Subsequent Actions
144
5 Maintenance
147
Continued
147
Continued
148
Continued
152
Continued
153
Continued
154
Continued
156
Continued
157
Continued
158
Chapter 5 Maintenance
159
Preventive Maintenance
159
Command Summary
160
Listing Tables
160
Clearing Table Entries
161
Tests
162
Miscellaneous Commands
164
Port Mapping Status
167
Diagnostics
169
Floppy Disk Drive (FD) Diagnostics
174
Line Interface Card (LIC) Diagnostics
176
Update Integration
177
Port Status
178
Abbreviations for Channel/Port State
179
Alarm Test
180
Alarm Test Flow
181
System Forwarding
182
System Initialization
182
List Features
183
System Status
183
Network Verification
184
Call Processing Trace (CPT)
185
Using the CPT
185
Applications
188
Trace Activity Examples
188
Traffic Peg Count Table
194
Traffic Pegs
194
Traffic Peg Count Table
208
Boot ROM Diagnostics
209
Continued
210
Continued
211
Hardware Errors
212
Alarm Relays
213
Hardware Error Types
213
Hardware Error Types and Remedies
214
Continued
215
Continued
216
Continued
217
Continued
218
Continued
219
Continued
220
Continued
221
Continued
222
Continued
223
Continued
224
Continued
225
Continued
226
Continued
227
Continued
228
Continued
229
Continued
230
Continued
231
Continued
232
Diagrams
233
VP 300 Cabinet Inside Front View
234
VP 300 Cabinet Rear View
235
VP 300 Cabinet Inside Rear View
236
Hardware Replacement
237
Printed Circuit Assemblies (PCA) Replacement
237
VP 300 Cardcage with Printed Circuit Assembly (PCA) and Option Control Chip
238
Line Interface Card Replacement
239
Integration Card Replacement (Release 6.1 and Later)
240
Fax Application Processor (Release 7.1 and Later)
241
Fax Application Processor
242
Motherboard Assembly (Mba)
244
Continued
246
Motherboard Assembly (MBA)
246
Disk Drive Backplane (DDB)
248
Floppy Disk Drive (FD) Replacement
251
VP 300 Floppy Drive Assembly
251
Hard Disk Drive (HD) Replacement
254
VP 300 Hard Disk Drive Assembly
254
Storage Disk Drives
256
VP 300 Power Supply Assembly
257
Power Supply Unit (PSU)
258
Power Filter Assembly (PFA)
260
Power Filter Assembly for 120 VAC and 240 VAC Domestic Cabinet
260
Power Filter Assembly for 240 VAC International Cabinet
261
AC to DC Power Supply Conversion
264
Field Wiring for –48 VDC Powered VP 300
264
Fan Tray Replacement
265
Air Filter
266
Option Control Chip (OCC) Assembly
267
Option Control Chip (OCC) Replacement
267
Option Control Chip (OCC) Location in the VP 300 Cabinet
268
Application Delays
269
How Tones Are Recognized
269
Sequence the Toshiba VP System Follows to Screen Calls
270
How to Modify Application Delays
271
Modifiable Application Delay Indexes
273
Ring/No Answer Tone Timing Failure
273
Call Detail Record Log
282
Transaction Types
285
CDR Status that Can be Logged
286
Configuring the CDR Log
287
Display Specifications
290
Information Logged by Transaction Type
295
CDR Size by Transaction Type
296
Call Detail Record Size by Transaction Type
297
Examples of Various Cdr Screens
298
Message Block and Message Purge
301
Marking a Message as Unplayable
301
Mpurge Usage
303
System Component Descriptions and Part Numbers
307
6 Procedures
309
Section Description Page
310
Electronic Feature Delivery/Removal
315
Backup Procedures
316
Backing up All Messages
317
Backing up All Names for Release 5.3 and Earlier
319
Backing up All Names for Release 6.1 and Later
321
Backing up Local Names for Release 6.1 and Later
323
Backing up Network Names for Release 6.1 and Later
325
Backing up Greetings by COS
327
Backing up a Single Greeting
329
Backing up a Scripted or Sequential Mailbox
331
Backing up All Personal Distribution List Names
333
Restore Procedures
335
Restoring All Messages
336
Restoring All Names for Release 5.3 and Earlier
338
Restoring All Names for Release 6.1 and Later
340
Restoring Local Names for Release 6.1 and Later
342
Restoring a Name to a Different Mailbox for Release 7.1 or Later
344
Restoring Network Names for Release 6.1 and Later
346
Restoring a Single Greeting
348
Restoring a Greeting to a Different Mailbox
349
Restoring a Scripted or Sequential Mailbox
350
Restoring All Personal Distribution List Names
351
Restoring All Prompts for Release 5.3 and Earlier
352
Restoring Language Prompts for Release 6.1 and Later
353
Restoring - Adding Language Prompts for Release 6.1 and Later
355
Floppy Directory
357
Errors
358
Hard Disk Procedures
359
Commands
359
Procedures
359
Hard Disk Restore for Release 5.3 and Earlier
363
Hard Disk Restore for Release 6.1 and Later
371
Hard Disk Replace for Release 5.3 and Earlier
379
Hard Disk Replace for Release 6.1 and Later
383
Hard Disk Add for Release 5.3 and Earlier
387
Hard Disk Add for Release 6.1 and Later
390
Hard Disk Remove for Release 5.3 and Earlier
394
Chapter 6 Procedures
405
Chapter 7 Standard DTMF Integration
405
Standard DTMF Integration Vs. Adaptive Integration
407
Standard DTMF Integration
408
VP 300/PBX Interaction in Standard DTMF Integration
409
VP 300/PBX Interaction — Standard DTMF Integration, Secondary Answering Only
410
8 Adaptive Integration
411
Chapter 8 Adaptive Integration
411
Adaptive Integration
413
Types of Adaptive Integration
415
Enhanced Dtmf In-Band Integration
415
Rs-232C Data Link Integrations
416
Toshiba Vp Systems Proprietary Card Integrations
417
VP 300 System Responses for Integrated Calls
418
Called Party Status
418
Calling Party Identification
419
Multicabinet Call Answering and Messaging Features
419
Mailbox Features Available with Adaptive Integration
420
9 Centrex Smdi/Smsi Adaptive Integration
421
Chapter 9 Centrex SMDI/SMSI Adaptive Integration
421
Centrex SMDI Operation
423
The VP 300, SMDI, and Centrex Connection
424
Centrex SMDI Limitations
426
Centrex Configuration
428
VP 300 Configuration for Centrex SMDI
429
Configuration Changes Required for both Mwi and Cpi
429
Configuration Requirements for Cpi
429
Configuration Requirements for Mwi
429
After All Changes Have Been Made for Mwi and Cpi
434
VP 300/Centrex Installation
435
SMDI Call Records
436
Message Desk (Calls Directed to the Vp)
437
Message Waiting (Response to Command the Vp 300 Sent to Smdi)
438
Mitel SX-200 Digital Requirements
450
Mitel SX-200 Digital Configuration
457
Mitel Sx-200 Digital Installation and Testing
468
Mitel Sx-200 Digital Testing
469
Configuring the VP 300
478
Mitel Sx-200 Digital Maintenance
485
After All Changes Have Been Made for MWI and CPI
491
Continued
491
Test Equipment
494
Mitel SX-100/SX-200 Analog Requirements
502
Mitel SX-100/SX-200 Analog Configuration
507
System Options
508
After All Changes Have Been Made for MWI and CPI
537
Continued
537
Mitel Sx-2000 S & Sx-2000 Sg Adaptive Integration
539
Test Equipment
540
Operation of Mitel Sx-2000 Adaptive Integration
543
Mitel Sx-2000 Call Coverage
545
Called Party Identification Call Processing
549
Mitel SX-2000 Requirements
553
Mitel Sx-2000 Limitations
554
Mitel SX-2000 Configuration
556
Call Rerouting
561
Changes for Called Party Identification
563
External Call Configuration
563
Internal Call Configuration
563
Mitel Sx-2000 Installation and Testing
568
Mitel Sx-2000 Testing
569
Mitel Sx-2000 Maintenance
589
VP 300 Configuration Changes for MWI and CPI
594
Continued
595
FCC Notice to the Users
601
DAC Application Considerations
602
DAC Overview
602
Central Office DID Application with Standard PBX Interface
603
PBX Application for Trunk Port Connection (Employs PBX Trunk-To-Trunk Transfer)
604
Installation
605
SLOTS Table Configuration Changes
606
Installation Procedure
607
DAC Loop/Ground Start Switch Locations
608
Chapter 10 Mitel Integration
609
Chapter 11 DAC Installation
609
DAC I/O Panel
609
VP 300 DAC I/O Panel Mounting
611
Specifications for Trunk Operation
614
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