Panasonic BB-HNP15A Operating Instructions Manual page 140

Operating Instructions
Problem
Timer recording is not
working.
You cannot pan or tilt the
camera.
This software is unstable
or does not work.
The audio cannot be
listened during
monitoring.
Audio cannot be listened
while viewing recorded
images of the camera with
audio.
Audio is not synchronized
with images on the
monitoring or playback.
The resolution and image
quality control do not
function with this
software.
140
• The day of the week is not checked at [Day of the Week
Setting] on the timer settings page.
→ Check the day of the week to enable timer recording.
• Timer is disabled.
→ Select [Enable] at timer setting on the timer settings
page.
• Pan/tilt operation is not permitted on the camera's
setting.
→ Permit the pan/tilt operation on the camera's setting.
• The camera does not support pan/tilt operation.
• Your PC specification does not meet the requirement.
→ Close other applications.
• The camera does not support audio.
→ The camera should support audio.
• Microphone is not properly connected.
→ Confirm that microphone is properly connected.
• Volume setting on your PC is muted or set to minimum.
→ Adjust the volume on the volume control window on
your PC.
• The speaker is malfunctioning.
→ Confirm that the speaker is working.
• [Image Only] is selected at [Audio Recording Settings]
on the image settings page.
→ If [Image Only] is selected, the audio is not recorded.
Select [Audio and Image] to record audio.
• Audio delays 1 or 2 seconds after the image.
Audio may be interrupted or the image may be paused.
This is not a problem.
• The resolution and image quality control set on the
camera do not function with this software.
Cause and Remedy