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Print Head Alignment ....................................................................................................................... 314
Aligning the Print Head Using the Product Control Panel ............................................................ 314
Aligning the Print Head Using a Computer Utility......................................................................... 315
Cleaning the Paper Path .................................................................................................................. 317
Cleaning and Transporting Your Product ............................................................................................. 318
Cleaning Your Product ..................................................................................................................... 318
Transporting Your Product ............................................................................................................... 322
Solving Problems .................................................................................................................................... 325
Checking for Software Updates........................................................................................................ 325
Product Status Messages ................................................................................................................ 326
Running a Product Check ................................................................................................................ 327
Resetting Control Panel Defaults ..................................................................................................... 329
Solving Setup Problems ................................................................................................................... 330
Noise After Ink Installation ........................................................................................................... 330
Software Installation Problems .................................................................................................... 331
Control Panel Setup Problems .................................................................................................... 331
Solving Network Problems ............................................................................................................... 331
Product Cannot Connect to a Wireless Router or Access Point .................................................. 332
Network Software Cannot Find Product on a Network................................................................. 333
Product Does Not Appear in OS X Printer Window...................................................................... 334
Cannot Print Over a Network....................................................................................................... 334
Cannot Scan Over a Network ...................................................................................................... 336
Solving Copying Problems ............................................................................................................... 337
Product Makes Noise, But Nothing Copies.................................................................................. 337
Product Makes Noise When It Sits for a While............................................................................. 337
Originals Do Not Feed From the Automatic Document Feeder.................................................... 337
Solving Paper Problems................................................................................................................... 338
Paper Feeding Problems............................................................................................................. 338
Paper Jam Problems Inside the Product ..................................................................................... 339
Paper Jam Problems in the Paper Cassette ................................................................................ 341
Paper Jam Problems in the Auto Duplexer or Rear Cover........................................................... 342
Paper Jams in the Automatic Document Feeder ......................................................................... 344
Paper Ejection Problems ............................................................................................................. 347
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