Philips Lifeline FD100 Instructions For Use Manual
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Philips Lifeline FD100 Instructions For Use Manual

Autoalert help button
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Philips Lifeline
AutoAlert Help Button
Instructions for Use
Model: FD100

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Summary of Contents for Philips Lifeline FD100

  • Page 1 Philips Lifeline AutoAlert Help Button Instructions for Use Model: FD100...
  • Page 2 Welcome The Lifeline Service allows you to summon assistance when you need it by pushing the AutoAlert Help Button. The AutoAlert Help Button provides an added level of protection by calling for help when it detects a fall. • If you are new to Lifeline and need to set up your service for the first time, please refer to the Quick Setup Guide which will walk you through the steps to set up both your Help Button and your Lifeline Communicator.

  • Page 3: Table Of Contents

    Contents Warnings and Cautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 Warnings Cautions Overview of the Lifeline Service with AutoAlert .

  • Page 4: Warnings And Cautions

    Warnings and Cautions WARNINGS Potentially hazardous situations which could result in injury, death, or other serious adverse reactions if these instructions are not followed . Always push your AutoAlert Button if you need help Push here to send a Help Call to the Lifeline Response Center.
  • Page 5 The AutoAlert Help Button may not detect every fall • In certain situations, the AutoAlert Help Button may not detect a fall. Some movements may not register as a fall and would not be detected. Examples include, but are not limited to: −...
  • Page 6 Philips Lifeline or your representative for a replacement. • Do not use any neck cord other than the one provided by Philips Lifeline or your representative. Other neck cords may not provide the feature to break apart therefore increasing the risk of strangulation.

  • Page 7: Cautions

    CAUTIONS CAUTION indicates the potential of device malfunction, device failure, damage of the device, or damage to other property . And, if these instructions are not followed, may result in minor or moderate injury Keep the vent hole clear of obstructions The vent located on the back of the AutoAlert Help Button is part of the fall detection sensor system and needs to remain clear of obstructions (e.g., lint or...
  • Page 8 Servicing the device • There are no user-serviceable parts inside the AutoAlert Help Button. Do not attempt to open or modify the device. Device battery • The AutoAlert has a built-in lithium battery that provides a long service life without the need for replacement or recharging by the user.

  • Page 9: Overview Of The Lifeline Service With Autoalert

    Overview of the Lifeline Service with AutoAlert Push your AutoAlert Help Button whenever you need help Push here to send a Help Call to the Lifeline Response Center. The Lifeline Medical Alert Service provides 24/7 access to Lifeline's Response Center. To summon help, simply push your AutoAlert Help Button to connect to a Lifeline Response Associate.

  • Page 10: What To Expect When The Autoalert Button Detects A Fall

    The AutoAlert Help Button can detect most falls, providing an added layer of protection The AutoAlert Help Button provides an added layer of protection by placing a Help Call if a fall is detected and you can’t push the button. Note: not all falls can be detected.

  • Page 11: Adjusting The Neck Cord

    False “fall detected” alarms may occasionally occur • While the AutoAlert Help Button is designed to have very few false alarms, it might occasionally trigger a fall detected alarm when there was not a fall (i.e., a false alarm) • If this occurs, please simply tell the Response Associate that it was a false alarm.

  • Page 12: Explanation Of Symbols

    Explanation of symbols AutoAlert Code: Report this code if you ever have to replace the unit 1012 Refer to Instruction Manual/ Booklet. Follow Instructions Model: FD100 for Use. DD.MM.YY Federal Communications FCC: BDZFD100 IC: 655C-FD100 Commission ID S/N: 1000244671 Industry Canada ID Serial Number Interference to electronic equipment may occur...

  • Page 13: Recommended Usage

    Recommended Usage • Push your AutoAlert Help Button any time you need help. • If you fall and are able to, you should still push the AutoAlert button to send a Help Call right away. • Always wear the AutoAlert Help Button. It is waterproof and should be worn in the shower or bath.

  • Page 14: Compatible Communicators

    Storage Temperature -4°F (-20°C) to 158°F (70°C) Humidity 10% to 90% Compatible Communicators The AutoAlert Help Button is only compatible with the following Philips Lifeline Communicators: • DT1000 series Philips Lifeline Cordless Phone Communicator • 6900 series Philips Lifeline CarePartner Communicator...

  • Page 15: Cleaning

    Cleaning Your AutoAlert Help Button is completely waterproof, so you can submerge it in warm water for easy cleaning. 1. Wash your neck cord with a mild liquid dishwashing detergent. 2. Wash the AutoAlert Help Button under warm running water, being careful not to accidentally press the Help Button.

  • Page 16: Maintenance

    Equipment service The Communicator and the AutoAlert Help Button are manufactured to high quality standards. Philips Lifeline equipment can only be factory- serviced by Philips Lifeline. For information on obtaining service or repairs, please call Lifeline.

  • Page 17: Troubleshooting

    Troubleshooting The Communicator and AutoAlert Help Button conduct self-tests on a regular basis. If a problem is identified, the Reset button on the Communicator will start to blink. To find out what is wrong, push the Reset button. The Communicator will announce the problem and tell you what to do.

  • Page 18: Frequently Asked Questions

    Frequently Asked Questions Can I have more than one AutoAlert Help Button for myself? No, we have learned that subscribers are best served by having one AutoAlert Help Button. Can I wear my AutoAlert Help Button in the shower or bath? Yes, the AutoAlert Help Button is completely waterproof and should be worn at all times.
  • Page 19 Will my AutoAlert Help Button call Lifeline if I accidentally drop it? In most situations, the AutoAlert Help Button sensors can tell that it has been dropped, and it will not generate a Help Call. However, if a Help Call is sent, tell the Personal Response Associate that the Help Button was dropped and that you do not need assistance.
  • Page 20 What happens if I push my AutoAlert Help Button and can’t hear the Response Associate? Stay where you are. The Personal Response Associate will probably be able to hear you, but if not, he or she will place a telephone call to your home.

  • Page 21: Regulatory Compliance

    Regulatory compliance Safety standards The AutoAlert Help Button complies with the following safety standards for medical devices and home healthcare equipment: UL1637 – Home Healthcare Signaling Equipment CSA C22.2 NO 205-M1983 – Signal Equipment IEC60601-1:2005 (3rd Edition) – Medical Electrical Equipment – General Requirements for Basic Safety and Essential Performance CA/EN/US National Differences IEC60601-1-2 –...
  • Page 22 Help Button must accept any interference received, including interference that may cause undesired operation. Pursuant to Part 15.21 of the FCC Rules, any changes or modifications to this equipment not expressly approved by Philips Lifeline could void the user’s authority to operate the equipment. Industry Canada (IC) This device complies with Industry Canada licence-exempt RSS standard(s).
  • Page 23 System classification The AutoAlert Help Button is an FDA Class II device. It is an internally powered device for continuous operation. Radio specifications The AutoAlert Help Button has a radiofrequency transmitter with the following characteristics: maximum power over an antenna load: 12 dBm, frequency: 312 MHz ±...
  • Page 24 Informational tables Guidance and Manufacturer’s Declaration – Emissions The AutoAlert is intended for use in the electromagnetic environment specified below. The customer or user of the AutoAlert should ensure that it is used in such an environment. Emissions Test Compliance Electromagnetic Environment –...
  • Page 25 Immunity Test EN/IEC 60601 Compliance Electromagnetic Test Level Level Environment – Guidance Electrostatic Floors should be wood, 6kVContact 6kV Discharge (ESD) concrete or ceramic tile. 8kV Air Contact EN/IEC 61000-4-2 If floors are synthetic the 8kV Air relative humidity should be at least 30% Power Frequency 3A/m...
  • Page 26 Recommended Separations Distances for the AutoAlert The AutoAlert is intended for use in the electromagnetic environment in which radiated disturbances are controlled. The customer or user of the AuotAlert can help prevent electromagnetic interference by maintaining a minimum distance between portable and mobile RF Communication Equipment and AutoAlert as recommended below, according to the maximum output power of the communications equipment.
  • Page 27 For assistance, call 1-800-635-6156...
  • Page 28 Philips Lifeline Philips Lifeline Canada 111 Lawrence Street 95 Barber Greene Road, Suite 105 Framingham, MA 01702-8156 Toronto, Ontario, Canada M3C 3E9 Tel: 1-800-451-0525 Tel: 1-800-387-8120 www .lifelinesys .com www .lifeline .ca © 2013. All rights reserved. Signal range may vary due to environmental factors.

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