Motorola SURFBOARD SVG2500 User Manual page 148

15 FREQUENTLY ASKED QUESTIONS
Q Can I still watch cable TV while using my SVG2500?
A Yes, your cable TV line can carry the TV signal while you send and receive
information on the Internet.
Q What are CableLabs Certified, DOCSIS, and Euro-DOCSIS?
A CableLabs Certified, DOCSIS, and Euro-DOCSIS are the industry standards for
high-speed data distribution over cable television system networks. They are
intended to ensure that all compliant cable modems interface with all compliant
cable systems. Your SVG2500 is DOCSIS or Euro-DOCSIS certified.
Q If I have an SVG2500, can I still use my old 28.8 Kbps or 56 Kbps modem?
A Yes you can. However, once you've experienced the speed of cable Internet
access, you'll never again want to wait for traditional dial-up services.
Q Do I need to subscribe to cable TV to get cable Internet access?
A No, but you will need to subscribe to cable Internet service. Some systems
require that you subscribe to basic service before you can get Internet access and/or
offer a discount when you use your own SVG2500. Check with your local cable
company for specific information.
Q What type of technical support is available?
A For questions about your Internet service, connection, or SVG2500, call your
Internet service provider.
Q What do I do if my SVG2500 stops working?
A Troubleshooting
continue to have problems, call your Internet service provider.
Q Can multiple game players on the SVG2500 LAN log onto the same game
server and play simultaneously with just one public IP address?
A It depends on the game server. For more information about gaming, see
Configuration
provides tips to diagnose problems and simple solutions. If you
Guidelines.
133
Gaming