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Troubleshooting
If You Suspect Something Wrong
Check and take steps as described in the tables below.
If the suggestions below do not solve the problems, it is recommend-
ed to take the unit to your nearest authorized Panasonic Service cen-
ter. The product should be serviced only by qualified personnel.
Please refer checking and repair to professionals. Panasonic shall not
be liable for any accidents arising out of neglect of checking the unit
or your own repair after your checking.
31
■
Common
Problem
Car's ignition switch is not on.
aTurn your car's ignition switch to ACC or ON.
Cables are not correctly connected.
aConnect cables correctly.
Battery cable is not correctly connected.
aConnect the battery cable to the terminal that is always live.
No power
Accessory cable is not correctly connected.
aConnect the accessory cable to your car's ACC source.
Grounding wire is not correctly connected.
aConnect the grounding wire to a metal part of your car.
Fuse is burnt.
aCall the store where you purchased the unit, or your nearest Panasonic
Service center and ask for fuse replacement.
The volume is adjusted to zero. (Control unit)
aRaise the volume.
Mute is set to ON. (Control unit)
aSet it to OFF.
No sound
Cables are not correctly connected.
aConnect cables correctly.
Condensation (dew)
aWait for a while before use.
Parking brake (side brake) lead is not correctly connected.
aConnect the side brake connection lead correctly.
Only sound,
no picture.
You did not pull the parking brake (side brake) lever.
aPull the parking brake (side brake) lever.
A mobile phone is used near the unit.
aKeep the mobile phone away from the unit.
Noise
The unit's grounding wire is not connected securely.
Picture is not clear.
aCheck the metal areas of the car chassis (body), and connect the ground-
ing wire more securely.
32
CX-DH801W
Warnings:
¡Do not use the unit in an irregular condition,
for example, no sound, or if it is emitting
smoke or foul smell, as this may cause elec-
tric shock. Immediately stop using it and
call the store where you purchased it.
¡Never try to repair the unit by yourself due
to risk of electrical injury and potential dam-
age to electrical safety equipment.
Possible cause
Possible solution
a
■
DVD, VCD (Video CD), CD, CD-R, CD-RW
The disc is upside down.
aPlace the disc in the correct direction, the label side up.
The disc is inside but
The disc is dirty.
aClean the disc, referring to the section on "Notes on Discs"
no sound.
The unit can only play the following types of discs: DVD, VCD (Video CD),
music CD and MP3.
CD sound skips, tone
The disc is dirty.
aClean the disc, referring to the section on "Notes on Discs"
quality is low.
Unstable mounting.
Sound skip due to
aMount the unit securely with the mounting parts, referring to the section
vibration.
on installation.
The buttons do not
Some operations are not permitted with certain discs.
work.
(Refer to the guide provided with your disc.)
¡Disc is defective.
¡Mechanical trouble.
The magazine is not
aPress [u]. If failure persists, press the reset switch
ejected.
mal operation is not restored, call the store where you purchased the unit
or the nearest Panasonic Service center.
■
DVD
¡It is not possible to switch if the disc does not have multiple audio lan-
Cannot switch the
guages/subtitle languages/angles recorded on it. (Refer to the guide provided
audio language/subtitle
with your disc.)
¡Some discs permit switching through a menu screen.
language/angle.
¡Sometimes, switching angles is possible only with certain scenes.
The audio/subtitle
If audio or subtitles in the languages are not recorded on the disc, the audio or
language selected in
subtitles do not switch to that language. (Some discs permit switching through
the DVD settings is not
a menu screen. Refer to the guide provided with your disc.)
used.
■
CD
CD text is not
This unit does not support CD-TEXT display. This is normal, not out of order.
displayed.
A mix mode disc or a
This unit ordinary plays files based upon only session data. And also, it can
multi-sessions disc
play only MP3 data on the disc recorded both CD-DA and MP3.
cannot be reproduced
aUse single session disc. Do not record both CD-DA and MP3 on a disc.
in some parts.
(a
page 13).
32
(a
page 13).
(a
page 37). If nor-
33
CX-DH801W
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