Install Software; Technical Support; Mobile Printing - Epson L365 Start Here

4

Install software

Note: If your computer does not have a CD/DVD drive or you are using a Mac, an Internet
connection is required to obtain the printer software.
1
Make sure the product is NOT CONNECTED to your
computer.
Windows : If you see a Found New Hardware screen,
®
click Cancel and disconnect the USB cable.
2
Insert the product CD or download and run your product's software package.
Make a note of the file name and save location so you can easily retrieve it.
global.latin.epson.com/Support/L365
3
Follow the instructions on the screen to run the setup program.
OS X: Make sure you install Software Updater to receive firmware and software updates
for your product.
4
When you see the Select Your Connection screen, select one of the following:
• Wireless connection
In most cases, the software installer automatically attempts to set up your
wireless connection. If setup is unsuccessful, you may need to enter your
network name (SSID) and password.
• Direct USB connection
Make sure you have the USB cable ready.

Mobile printing

To print from a mobile device, your product must be set up for wireless printing. See
the online User's Guide for instructions.
Epson Connect
™
Connect wirelessly from your tablet, smartphone, or computer. Print documents and
photos from across the room or around the world.
global.latin.epson.com/connect
(site available in Spanish only)
Any problems?
Setup is unable to find my product after connecting it with a USB cable.
Make sure it is securely connected as shown:
Error indicators
If you see one of the error indicators below, follow the steps here to proceed:
Flashing On
Paper is jammed. Remove jammed
paper from the sheet feeder, load
paper correctly, then press one of the
copy buttons to resume printing.
Initial ink charging may not be
complete. Be sure to complete the
steps in the "Fill ink tanks" section.
Paper is out, or multiple pages have
fed into the sheet feeder. Load paper
correctly, then press one of the
copy buttons to resume printing.
Wi-Fi connection error. Press the
Wi-Fi button on the printer to clear
the error and try again.
Any questions?
User's Guide
Click the icon on your desktop (or in the Applications/Epson Software/Guide folder
in OS X) to access the online User's Guide (Internet connection is required).

Technical support

Visit global.latin.epson.com/Soporte to download drivers, view manuals, get FAQs,
or e-mail Epson (website available in Spanish).
You can also speak to a service technician by calling one of these numbers:
Argentina (54 11) 5167-0300
0800-288-37766
Bolivia* 800-100-116
Chile (56 2) 2484-3400
Colombia 018000-915235
Bogota (57 1) 523-5000
Costa Rica
800-377-6627
Dominican
Republic* 1-888-760-0068
Ecuador* 1-800-000-044
El Salvador* 800-6570
Guatemala* 1-800-835-0358
*Contact your local phone company to call this toll free number from a mobile phone.
**Dial the first 7 digits, wait for a message, then enter the code.
If your country does not appear on the list, contact your nearest Epson sales office.
Toll or long distance charges may apply.
Need paper and ink?
Use Epson ® specialty inks and paper to get good results. You can
purchase supplies from an Epson authorized reseller. To find
the nearest one, visit global.latin.epson.com or contact Epson
as described in "Any questions?" on this sheet.
L365 inks
Color
Black
Cyan
Magenta
Yellow
EPSON is a registered trademark, Epson Connect is a trademark, and EPSON Exceed Your Vision is a registered logomark of Seiko
Epson Corporation. Designed for Excellence is a trademark of Epson America, Inc.
Mac and OS X are trademarks of Apple Inc., registered in the U.S. and other countries.
General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners.
Epson disclaims any and all rights in those marks.
This information is subject to change without notice.
© 2015 Epson America, Inc., 1/15
Printed in XXXXXX
Honduras** 800-0122
Code: 8320
Mexico 01-800-087-1080
Mexico City (52 55) 1323-2052
Nicaragua* 00-1-800-226-0368
Panama* 00-800-052-1376
Paraguay
009-800-521-0019
Peru
0800-10126
Lima (51 1) 418-0210
Uruguay 00040-5210067
Venezuela (58 212) 240-1111
Code
T6641
T6642
T6643
T6644