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Panasonic ICX Section 700 Technical Manual

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3DQDVRQLF
®
Technical Manual
Section 700
Feature
Operation
ICX Version 3.5
Issued March 1999
International

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Summary of Contents for Panasonic ICX Section 700

  • Page 1 3DQDVRQLF ® Technical Manual Section 700 Feature Operation ICX Version 3.5 Issued March 1999 International...
  • Page 2 However, due to ongoing product improvements and revisions, Panasonic cannot guarantee the accuracy of printed material after the date of publication, nor can it accept responsibility for errors or omissions. Panasonic will update and revise this document as needed.

  • Page 3: Table Of Contents

    Contents Chapter 1. About This Manual ......11 Chapter 2. List of Features ....... . 13 Chapter 3.
  • Page 4 Contents Section 700 - Operation Flexible Numbering Plan ..........42 Flexible Slot .
  • Page 5 Section 700 - Operation Contents Trunk Interface - ISDN BRI ..........64 Trunk Interface - ISDN-PRI .
  • Page 6 Contents Section 700 - Operation Chapter 5. Key Telephone Features......113 Key Telephone ........... . 116 Absence Message .
  • Page 7 Section 700 - Operation Contents Handsfree Answerback ..........164 Handsfree Operation .
  • Page 8 Contents Section 700 - Operation Account Codes........... . 211 Non-Verified Account Codes .
  • Page 9 Section 700 - Operation Contents Timed Reminder Call ..........250 Trunk Access .
  • Page 10 Contents Section 700 - Operation Paging ............287 Meet-Me Answer .

  • Page 11: Chapter 1. About This Manual

    Chapter 1. About This Manual If you are using this manual for a single System, make note of its software version in the following table. This information may be referenced by technicians or owners of the System. Software version information for systems shipped with this document CPC Model: Software Version: Organization...
  • Page 12 Chapter 1. About This Manual Section 700 - Operation Types of Information Purpose Related Programming Lists the programming subsystems associated with the feature Considerations Provides details on feature interactions and limita- tions Abbreviation List Automatic Call Distributor Automatic Route Selection BGM Background Music Busy Lamp Field Basic Rate Interface...

  • Page 13: Chapter 2. List Of Features

    Chapter 2. List of Features This chapter contains the following tables which list the features available with the System: Table Page System Features Maintenance Features Extension Features ICX-35-700 ICX (International), issued March/1999...
  • Page 14 Chapter 2. List of Features Section 700 - Operation Table 1. System Features Topic Page AEC Disconnect Attendant Groups Automatic Call Distributor Automatic Route Selection Automatic Trunk to Trunk Transfer Background Music/MOH Separation Battery Backup Building Block Expansion Capability Built-In Voice Mail Call Progress Tones Caller ID Centrex/PBX Compatibility...
  • Page 15 Section 700 - Operation Chapter 2. List of Features Topic Page Ringing Modes System Speed Dial TRS (Call Barring) Override Station Message Detail Recording (Call Logging) Trunk Access Groups Trunk Interface Trunk Ringing Types Virtual Port Voice Mail Integration (Third Party) Table 2.
  • Page 16 Chapter 2. List of Features Section 700 - Operation Topic Page Auto Repeat Dial Background Music Busy Override Callback Request Call Forwarding Call Hold Call Transfer Caller ID Call Log Camp-on (Call Waiting) Conference Calls Display Information Do-Not-Disturb DP to DTMF Signal Conversion DSS/72 Console EM/24 Console Flash...
  • Page 17 Section 700 - Operation Chapter 2. List of Features Topic Page Timed Reminder Call Trunk Access Trunk Queuing Universal Night Answer to Page Voice Recognition Volume Control Walking TRS (Call Barring) Class of Service ICX-35-700 ICX (International), issued March/1999...
  • Page 18 Chapter 2. List of Features Section 700 - Operation This page intentionally left blank. ICX (International), issued March/1999 ICX-35-700...

  • Page 19: Chapter 3. System Features

    Chapter 3. System Features System Features are either available on a system-wide basis or aid in the overall administration of the System. This chapter contains detailed descriptions of the following System Features: Topic Page AEC Disconnect Attendant Groups Automatic Call Distributor Automatic Route Selection Automatic Trunk to Trunk Transfer Background Music/MOH Separation...
  • Page 20 Chapter 3. System Features Section 700 - Operation Topic Page DP/DTMF SLTs ISDN/BRI S-Point Interface ISDN/PRI S-Point Interface Flexible Numbering Plan Flexible Slot Hunting Groups Internal Hold Tone MCO Tenant Group Memory Backup Music-on-Hold Name Assignments Extension Name Assignments Speed Dial Name Assignments Network Facilities Network Attendant Reversion Network Call Routing...
  • Page 21 Section 700 - Operation Chapter 3. System Features Topic Page Busy Lamp Field Delayed Ringing Slide Ringing Alarm Ringing System Speed Dial TRS (Call Barring) Override Station Message Detail Recording (Call Logging) Trunk Access Groups Trunk Interface Trunk Interface - DDI (Not Available on UK, TX or EX Model) Trunk Interface - ISDN BRI Trunk Interface - ISDN-PRI...

  • Page 22: Aec Disconnect

    Chapter 3. System Features Section 700 - Operation AEC Disconnect Description This feature allows the System to send a disconnect signal of 1 second to an analog device indicating that the calling party has hung up (terminated the call). This feature is useful with a Third-party Voice Mail or an Answering Machine.

  • Page 23: Automatic Call Distributor

    Section 700 - Operation Chapter 3. System Features • Private network attendant calls • Call reversion • Call forwarded to Attendant Hunt Group Automatic Call Distributor Description The System provides an optional Automatic Call Distributor (ACD) for efficient presentation, handling, and management of incoming calls to one or more groups of specialized users. This optional Built-in ACD is contained on a single circuit card that is installed in the System.

  • Page 24: Automatic Route Selection

    Chapter 3. System Features Section 700 - Operation Automatic Route Selection Description When Automatic Route Selection (ARS) is enabled, the system follows a preselected route for calls. Usually the selected routing is the least cost route. ARS works in conjunction with Toll Restriction Service (TRS) (Call Barring). Calls can be denied based on the programmed TRS (Call Barring) level for the originating party.

  • Page 25: Background Music/Moh Separation

    Section 700 - Operation Chapter 3. System Features Background Music/MOH Separation Description Separate inputs are provided for Background Music and Music-on-Hold (MOH). This allows one music or sound source to be used for background music and another music or sound source to be used for music on hold.

  • Page 26: Built-In Voice Mail

    Chapter 3. System Features Section 700 - Operation Hardware Requirements • Considerations • In addition to the additional CCUs and related CCU hardware/cabling required for expansion, when the System is expanded the CPC card and/or TSW cards may need to be upgraded as well. The CPC96 supports up to 96 ports.

  • Page 27: Call Progress Tones

    Section 700 - Operation Chapter 3. System Features Call Progress Tones Description The System supplies a full array of call progress tones. These tones provide audible indications of the status of calls and include dial tone, busy tone, ringback tone, error tone, confirmation tone, and splash tone.

  • Page 28: Caller Id Alpha Tagging (Not Available In Usa)

    Chapter 3. System Features Section 700 - Operation Caller ID Alpha Tagging (Not Available in USA) CPC-96, CPC-288, and CPC-576 Version 3.0 Description If the received Caller ID phone number matches any number in the System Speed Dials (SSD) (SSD000-SSD199), then the associated SSD name can be displayed as the Caller ID information instead of the Caller ID phone number.

  • Page 29: Class Of Service

    Section 700 - Operation Chapter 3. System Features • Class of Service Description A Class of Service (COS) allows or restricts access to a group of features or functions. For instance, an Extension COS may allow Call Forwarding features. In the System, both extensions and trunks use classes of service.

  • Page 30: Class Of Service - Ext/Ext Restriction

    Chapter 3. System Features Section 700 - Operation Class of Service - Ext/Ext Restriction Ext/Ext Restriction COS allows or restricts calls placed to other extensions based upon the Extension COS. Each Extension COS is programmed to either originate or not originate calls to another Extension COS.
  • Page 31 Section 700 - Operation Chapter 3. System Features Class of Service Features User Maintenance Log-in (Allow/Restrict) Priority Message Waiting Send (VM) (Allow/Restrict) Message Waiting Send (Allow/Restrict) System Mode Switch (Allow/Restrict) Busy Override Send (Allow/Restrict) Manual Camp-On Send (Allow/Restrict) Manual Camp-On Receive (Allow/Restrict) Callback Request Send (Allow/Restrict) Callback Request Receive (Allow/Restrict) Trunk Queuing (Allow/Restrict)

  • Page 32: Class Of Service - Trunk To Trunk Restriction

    Chapter 3. System Features Section 700 - Operation Class of Service Features Intercom Ring Tone at Trunk (Version 3.5 and higher) BGM Access Hardware Requirements • Considerations • Class of Service - Trunk to Trunk Restriction Trunk to Trunk COS allows or restricts call transfers from one trunk to another trunk based on the originating and receiving trunk COS.

  • Page 33: Computer Telephony Integration Capability (Usa Only)

    Section 700 - Operation Chapter 3. System Features Considerations • Computer Telephony Integration Capability (USA Only) Description Computer Telephony Integration (CTI) provides communication and coordination of operation between computers and the telephone system. A System Telephony Application Programming Interface (TAPI) module is available to connect extensions to Microsoft windows-based applications. The TAPI desktop module enables the capabilities of first party call control.

  • Page 34: Manual Day/Night Mode

    Chapter 3. System Features Section 700 - Operation While in a Night mode (generally used at night or any time when your office is closed), incoming calls can ring at selected extensions (e.g., a night watchman’s extension or an extension connected to an answering machine).
  • Page 35 Section 700 - Operation Chapter 3. System Features Operation To switch Day 1/Day 2/Night modes using Feature Access Codes (Versions prior to 3.0): Switch Mode Procedure Indication Toggle Day 1, 1. Press the ON/OFF key. Intercom dial tone Day 2 and Night ON/OFF LED lights Modes 2.
  • Page 36 Chapter 3. System Features Section 700 - Operation To switch Day 1/Day 2/Night modes using Feature Access Codes (Version 3.0 and later): Switch Mode Procedure Indication Toggle Day 1, 1. Press the ON/OFF key. Intercom dial tone Day 2 and Night ON/OFF LED lights Modes 2.

  • Page 37: Automatic Day/Night Mode

    Section 700 - Operation Chapter 3. System Features • With CPC 3.0 and later - Day 1/Day 2/Night toggle mode key can be assigned. Pressing the key toggles between modes. When in Day 1 mode, the FF key LED is not lit. When in Day 2 mode, the LED lights green.

  • Page 38: Direct Inward System Access

    Chapter 3. System Features Section 700 - Operation Hardware Requirements • Considerations • Direct Inward System Access (All Versions) Description Direct Inward System Access (DISA) gives off-site users dial-in access to the System. You access DISA from an outside location by entering a digit number assigned to a DISA trunk. For security reasons, sixteen incoming DISA ID codes/Toll Restriction Service (TRS) (Call Barring) class can be assigned.

  • Page 39: Distinctive Ringing

    • The doorphone requires a Doorphone Adaptor, Doorphone, and Door Opener. Door openers are not sold by Panasonic; however, they can be purchased from an electronics dealer. • Up to 2 Doorphones can be connected to a Doorphone Adaptor and utilize the same trunk.

  • Page 40: Doorphone Sensor

    The sensor is a device that detects when a circuit is opened or closed. Sensors can be used to detect events such as the opening of windows or doors. When the sensor is tripped, a tone sounds at a designated extension. Sensors are not sold by Panasonic; however, they can be purchased separately from an electronics dealer.

  • Page 41: Analog Device Capability

    Section 700 - Operation Chapter 3. System Features U.K. Others • EM24-24 key Expansion Module VB-D331UK VB-44310 • DSS-72 key DSS/BLF VB-D631UK VB-44320 UK/Indonesia/Malaysia:In addition to the above digital key telephone module, the System supports the complete of the DBS proprietary VB-3411/3611 series telephones and VB-3011 Digital SLT.

  • Page 42: Isdn/Pri S-Point Interface

    Chapter 3. System Features Section 700 - Operation Considerations • ISDN/PRI S-Point Interface UK/Malaysia/Indonesia: The System supports Integrated Services Digital Network (ISDN) Primary Rate Interface (PRI) terminal equipment with the ISDN/PRI S Point Interface (VB-44540UK). The primary rate interface provides 30B (bearer) plus one D (data) channel support (30B +D; 1984kbps).

  • Page 43: Flexible Slot

    Section 700 - Operation Chapter 3. System Features Flexible Slot Description Each CCU in the System contains 12 flexible (universal) slots. These slots can be used for trunk cards, extension cards, or certain option cards. Some circuit cards such as the Integrated Services Digital Network (ISDN) - Primary Rate Interface (PRI) card occupy more that one slot.

  • Page 44: Switch Back Hunt Group

    Chapter 3. System Features Section 700 - Operation member is available, the hunt continues with the first member and proceeds forward. After a complete search and no available member is found (extension is busy or there is no answer for a specified amount of time), the call is queued for the first member to become available.

  • Page 45: Internal Hold Tone

    Section 700 - Operation Chapter 3. System Features • CLI (Called Line Identification) / Direct Dial Inward (DDI) • Direct Inward System Access (DISA) • Extension calls • Private network attendant calls • Call forward incoming • Call forwarded to Attendant Hunt Group Internal Hold Tone Description If a Music-on-Hold (MOH) sound source is unavailable, a periodic hold tone generated internally in...

  • Page 46: Memory Backup

    Important: A license may be required from the Society of Composers, Authors, and Publishers (ASCAP) or similar organizations to transmit radio or recorded music through the MOH feature. Panasonic, its distributors, and affiliates assume no liability should users of Panasonic equipment fail to obtain such a license. ICX (International), issued March/1998...

  • Page 47: Name Assignments

    Section 700 - Operation Chapter 3. System Features Name Assignments Description Names may be assigned to the following: • Extensions • Trunks • Direct Dial Inwards (DDIs) • Personal Speed Dials (PSDs) • Systems Speed Dials (SSDs) Trunk names and DDI names must be assigned in dealer programming mode. Extension names and Speed Dial names may be assigned from a display telephone.
  • Page 48 Chapter 3. System Features Section 700 - Operation Action Result 9. Use the bottom row of FF keys to select a single letter. • See “Example 1. Large-Display Phone” on page 48. • See “Example 2. Small-Display Phone” on page 49. Notes: •...
  • Page 49 Section 700 - Operation Chapter 3. System Features b. Press the third FF key from the left on the bottom row. Example 2. Small-Display Phone Refer to the following diagram to determine which one-touch key to press. (See step 7-8 above.) a b c d e f g h i j k l m n o p q r...
  • Page 50 Chapter 3. System Features Section 700 - Operation b. Press the fourth FF key from the left on the bottom row. To enter o: a. Press the third one-touch key from the left on the top row. b. Press the third FF key from the left on the bottom row. ICX (International), issued March/1998 ICX-35-700...

  • Page 51: Speed Dial Name Assignments

    Section 700 - Operation Chapter 3. System Features Hardware Requirements • Considerations • Extension names can be up to 10 characters in length. • The ability to make extension name assignments is allowed/restricted to anyone with a Class of Service (COS) that allows access to User Maintenance features. (See Chapter 4 “User Maintenance”...
  • Page 52 Chapter 3. System Features Section 700 - Operation SSD Names: To set SSD names using a large-display or small-display phone: Action Result 1. Lift the handset or press the ON/OFF key. 2. Press the PROG key. 3. Press the * key. 4.

  • Page 53: Network Facilities

    Section 700 - Operation Chapter 3. System Features • The ability to make extension name assignments is allowed/restricted to anyone with a Class of Service (COS) that allows access to User Maintenance features. (See Chapter 4 “User Maintenance” of this document.) Network Facilities Description The System supports networking facilities such as:...

  • Page 54: Network Extension Calling

    Chapter 3. System Features Section 700 - Operation • FF6-2-05: Digit Modify Table - Add Ending Digits • FF6-2-05-0005: Numbering Plan • FF6-2-06: Authorization Code (UK Only) • FF6-2-09-0001: Dialing Access Voice Mail System • FF1-0-04: Trunk COS (Priority Message - Waiting Send/Cancel) •...

  • Page 55: Non-Blocking Architecture

    Section 700 - Operation Chapter 3. System Features Hardware Requirements • T1 (USA), E&M (HK) or AC-15 (UK) Card Considerations • Non-Blocking Architecture Description The System is totally non-blocking. All extension and outside lines are available for use at the same time.

  • Page 56: Power On Maintenance

    Chapter 3. System Features Section 700 - Operation Power On Maintenance Description The System allows you to change most circuit cards, programming, and many other maintenance features while the System is powered on and operating. Very few operations require the System to be powered down or out of service.

  • Page 57: Qsig Isdn Lines

    Section 700 - Operation Chapter 3. System Features Considerations • QSIG ISDN Lines CPC-96, CPC-288, and CPC-576 Version 3.5 Description QSIG is a digital signaling protocol for private-network phone systems comprised of ISDN lines. Internationally, it is also called Private Signaling System No. 1 (PSS1). QSIG, developed in the late 1980’s and still in the process of global standardization, provides the ability to efficiently interconnect the remote ISDN PBX sites of large organization.

  • Page 58: Day 1/ Day 2/Night Delayed Ringing

    Chapter 3. System Features Section 700 - Operation When the System is in Day 2 mode, calls can be directed to ring at one or more extensions or at a hunt group per the Day 2 ringing assignments. When the system is in Night mode, call can be directed to ring at one or more extensions or at a hunt group per the Night ringing assignments.

  • Page 59: Busy Lamp Field Ringing

    Section 700 - Operation Chapter 3. System Features DDI Busy/Delayed Ringing is also available for hunt group pilot numbers. However, when the Queuing Timer expires, the call leaves the hunt group and is forwarded to the DDI Busy/Delayed Ringing destination. Hardware Requirements •...

  • Page 60: Alarm Ringing

    Chapter 3. System Features Section 700 - Operation Alarm Ringing Alarm Ringing allows the incoming ringing tone to be changed if the call is not answered in a predetermined time. This can be very useful in alerting others to pick up unanswered calls. Hardware Requirements •...
  • Page 61 Section 700 - Operation Chapter 3. System Features Condition Priority Description Code W = Closed Numbering Note: In the case of an MCO outgoing call seizing the private line, the condition code 0 is displayed. L = LCR Outgoing Call O = Outgoing Call Lowest For example, an outgoing call is an LRS Outgoing call (L) but it is also a transferred call.

  • Page 62: Toll Restriction Service (Call Barring)

    Chapter 3. System Features Section 700 - Operation Call duration time (HH=00 to 23 / MM=00 to 59 / SS=00 to 59) Trunk user No. (Extension line No.: 0 to 9999 / trunk No.: C001 to C576) Trunk No. (Trunk No.: 001 to 576 / When trunk is disconnected while the call is on hold: *001 to *576) Dialled No.

  • Page 63: Trunk Access Groups

    Section 700 - Operation Chapter 3. System Features • TRS (Call Barring) can restrict the number of digits dialled (1 to 20 digits limit or no limit). • TRS (Call Barring) can restrict the use of System Speed Dials (SSDs) for out dealing on a TRS (Call Barring) class basis;...

  • Page 64: Trunk Interface

    • Considerations • A DSU is required (not available from Panasonic). Normally the DSU is supplied by the telephone service provider. Trunk Interface - ISDN-PRI The System supports ISDN PRI with the VB-44540 ISDN PRI Interface unit. The VB-44540 is a T/S- Point ISDN PRI that supports 30B (for UK) or 23B (for HK) (bearer) channels and 1 D (data) channel (30B + D;...

  • Page 65: Trunk Interface - Loop Start

    Section 700 - Operation Chapter 3. System Features Hardware Requirements • Considerations • Trunk Interface - Loop Start The VB-44510 Loop Start interface unit supplies 8 loop start analog trunks circuits. Hardware Requirements • Considerations • Trunk Ringing Types Description Several types of trunk ringing are available for the System including the following: •...

  • Page 66: Direct Line Ringing

    Chapter 3. System Features Section 700 - Operation • Only one of the two DDI tables may have name assignments. • If the DDI/DL destination is a Directory Number (DN), the call goes to an extension that has a destination key even if the Primary Directory Number extension is busy or does not answer. •...

  • Page 67: Virtual Port

    Section 700 - Operation Chapter 3. System Features Virtual Port Description Virtual ports are not physical ports in the System. They are phantom or simulated ports used in the System to support: • Virtual extension ringing • Virtual floating hold Up to 96 virtual ports may be assigned per CCU.

  • Page 68: Answer Supervision For Voice Mail

    Chapter 3. System Features Section 700 - Operation • Call Forward ID Code for Voice Mail • CLI/DDI ID Code for Voice Mail • High Priority Message Waiting • Message Key ID Code Answer Supervision for Voice Mail Description This feature allows the ICX to send an answer signal to third-party Voice Mail systems. Without this feature a third-party Voice Mail cannot receive a signal indicating that an ICX extension has answered.

  • Page 69: Cli/Ddi Voice Mail Id Code

    Section 700 - Operation Chapter 3. System Features To clear the ID Code: Action Result 1. Go offhook or press ON/OFF key. Enter V.M. ID displays 2. Dial the Call Forward ID Code (default = 715 [UK/HK or 715# [Taiwan, Malaysia, Indonesia]). Cleared V.M.

  • Page 70: Message Key Id Code

    Chapter 3. System Features Section 700 - Operation Considerations • For more information on setting and retrieving message waiting, see the telephone operation sections that follow in this document. Message Key ID Code On a large-display phone you can use a Message key (labelled MSG) to either retrieve Voice Mail messages or respond to telephone messages.
  • Page 71 Section 700 - Operation Chapter 3. System Features Action Result 3. Press the FF key to be assigned as the Voice Mail Transfer key. 4. Press REDIAL and 74nnnn (VM Transfer Key 1) where nnnn is the voice mail extension number Press REDIAL and 75nnnn (VM Transfer Key 2) where nnnn is the voice mail extension number 8.
  • Page 72 Chapter 3. System Features Section 700 - Operation • If a user begins to perform the voice mail transfer and the extension cannot hold a call (one call is already on non-appearance hold, for example), the system will keep the call in the talk state and will not allow the voice mail transfer to be initiated.

  • Page 73: Chapter 4. User Maintenance

    Chapter 4. User Maintenance This chapter contains detailed descriptions of the following System maintenance topics and features: Topic Page Introduction About User Programming Set Absence Messages Set Call Forward Busy Destination Extension Set Call Forward ID Codes for Voice Mail Set Call Forward No Answer Destination Extension Set Caller ID Logging Extensions Set Day of Week Mode...
  • Page 74 Chapter 4. User Maintenance Section 700 - Operation • Personal Speed Dial (PSD) Assignment - including PSD number and name • Send Text Messages • System mode. You can set the System to handle incoming calls, outbound call routing, and built-in voice mail call messages differently depending upon whether the system is in Day 1 mode, Day 2 mode, or Night mode.

  • Page 75: About User Programming

    Section 700 - Operation Chapter 4. User Maintenance About User Programming User Maintenance requires a Digital Display Key Telephone assigned to a Class of Service (COS) that allows User Maintenance. The procedures in the following sections describe the basic steps used for modifying parameters. However, there are many alternative ways to view and modify the parameters using special keys and procedures.

  • Page 76: Set Absence Messages

    Chapter 4. User Maintenance Section 700 - Operation Note: Your extension’s COS must be properly set to allow User Maintenance access. Also, only one user may enter User Maintenance or System Programming at a time. Set Absence Messages Description This menu item specifies absences messages. Operation To set Absence Messages using either a large-display or small-display phone: Action...

  • Page 77: Set Call Forward Busy Destination Extension

    Section 700 - Operation Chapter 4. User Maintenance Action Result 11. To set additional Absence Messages, press the volume up Desired Absence Message displays or down key or press the HOLD key to move to the desired Absence Message. 12. Repeat steps 7-11 until all Asence Messages are entered. 13.

  • Page 78: Set Call Forward Id Codes For Voice Mail

    Chapter 4. User Maintenance Section 700 - Operation Action Result 10. To set Call Forward Busy destinations for additional exten- sions, press the volume up and down key or press the HOLD key to move to the desired Extension. 11. Repeat steps 9-11 until all extension are entered. MEMORY 12.

  • Page 79: Set Call Forward No Answer Destination Extension

    Section 700 - Operation Chapter 4. User Maintenance Action Result 7. Enter the Call Forward ID code. Notes: The ID code may contain up to 16 digits and contain 0, 1-9, *, #, pause (REDIAL key). FL/R To clear an entry or any existing data, press the key.

  • Page 80: Set Caller Id Logging Extensions

    Chapter 4. User Maintenance Section 700 - Operation Action Result 6. Dial the extension number. Enter CODE displays 7. Press the HOLD key. 8. Enter the destination extension. 9. Press the HOLD key to store the entry. Next extension number displays 10.

  • Page 81: Set Day Of Week Mode

    Section 700 - Operation Chapter 4. User Maintenance Operation To set a Caller ID Logging Extensions using either a large-display or small-display phone: Action Result 1. If not already in User Maintenance mode, enter User Main- tenance mode. (See “To enter User Maintenance mode:” on User MAINT displays page 75.) 2.
  • Page 82 Chapter 4. User Maintenance Section 700 - Operation Some bushiness may have special operating hours based on the day of the month. For instance, a company may work half-days on the second Saturday of each month. Operation To set the Day of Week Modes: Action Result 1.

  • Page 83: Set Exception Day Mode

    Section 700 - Operation Chapter 4. User Maintenance Table 10. Day of the Week - addresses ADDRESSES DAY OCCURRENCE FOR THESE (e.g., 1st Sunday=address 300; 2nd Sunday=address 307) DAYS OF THE WEEK: Sunday Monday Tuesday Wednesday Thursday Friday Saturday Hardware Requirements •...
  • Page 84 Chapter 4. User Maintenance Section 700 - Operation Action Result :MMDD 6. Press the HOLD key. PTN 1 Start Day displays 7. Enter the start date by month (two characters) and day (two characters) for Exception Period 1. Note: To clear an entry or existing data, press the FL/R key. 8.

  • Page 85: Set Extension Names

    Section 700 - Operation Chapter 4. User Maintenance Considerations • Set Extension Names Description You can assign names to each extension, even if the extension is not a display telephone. When the extension is called, the name appears on the display. For more information on the digital key telephone display, see “Display Information”...

  • Page 86: Set Message Key Id Code

    Chapter 4. User Maintenance Section 700 - Operation Action Result 11. Press the HOLD key to store the entry. Next extension number displays 12. To set additional extension names, press the volume up and down key or press the HOLD key to move to the desired SSD.

  • Page 87: Set Mode Schedule

    Section 700 - Operation Chapter 4. User Maintenance Action Result 7. Enter the Message Key ID code. Notes: The ID code may contain up to 16 digits and contain 0, 1-9, *, #, pause (REDIAL key). To clear an entry or existing data, press the FL/R key. 8.
  • Page 88 Chapter 4. User Maintenance Section 700 - Operation Action Result 4. Press the HOLD key. Mode Schedule displays 5. Press the HOLD key. :HHMM PTN 1-1 Start T displays 6. Enter the start time in hours (two characters) and minutes (two characters) for the Pattern 1 - first mode.

  • Page 89: Set Personal Speed Dial Names

    Section 700 - Operation Chapter 4. User Maintenance FF8 1 07 0 (00-29) Hold (MMDD or HHMM or 0-5) Hold -- ADDRESS NOs. (00-29) -- -- VALUES -- MODES (MMDD, HHMM, or 0-5) 1st MODE 2nd MODE 3rd MODE 4th MODE 5th MODE Start Time Pattern 2...
  • Page 90 Chapter 4. User Maintenance Section 700 - Operation Action Result 4. Enter 1. 5. Press the HOLD key. PSD Name displays 6. Press the HOLD key. EXT Number displays 7. Dial the extension number. Enter PSD # XXX displays (where 8.
  • Page 91 Section 700 - Operation Chapter 4. User Maintenance Considerations • Example 1. Large-Display Phone To enter D: a. Press the first soft key on the top left. b. Press the fourth FF key from the left on the bottom row. To enter o: a.
  • Page 92 Chapter 4. User Maintenance Section 700 - Operation b. Press the third FF key from the left on the bottom row. Example 2. Small-Display Phone Refer to the following diagram to determine which one-touch key to press. a b c d e f g h i j k l m n o p q r s t u v w x...
  • Page 93 Section 700 - Operation Chapter 4. User Maintenance b. Press the fourth FF key from the left on the bottom row. To enter o: a. Press the third one-touch key from the left on the top row. b. Press the third FF key from the left on the bottom row. ICX-35-700 ICX (International), March/1999...

  • Page 94: Set Personal Speed Dial Numbers

    Chapter 4. User Maintenance Section 700 - Operation Set Personal Speed Dial Numbers Description For a description of Personal Speed Dial (PSD), see “Personal Speed Dial” on page 183 for a Digital Key Telephone, “Personal Speed Dial” on page 243 for a Digital Single Line Telephone (DSLT), and “Personal Speed Dial”...

  • Page 95: Set Send Text Messages

    Section 700 - Operation Chapter 4. User Maintenance Considerations • Set Send Text Messages Description You can send a text message to a key telephone with a display when you are sending call waiting signal (Auto camp-on or manual camp-on). This menu item specifies the text messages that may be sent.

  • Page 96: Set Special Day Mode

    Chapter 4. User Maintenance Section 700 - Operation Action Result 11. Repeat steps 9-10 as many times as necessary to enter the desired Text Message. Note: Press the FL/R key to clear the entire entry. 12. Press the HOLD key to store the entry. Next message number displays 13.
  • Page 97 Section 700 - Operation Chapter 4. User Maintenance Action Result 5. Press the HOLD key. Mode Special Day displays 6. Press the HOLD key. 1000 :MMDD Special Day 01 displays 7. Enter the date by month (two characters) and day (two char- acters) for the Special Day 1.
  • Page 98 Chapter 4. User Maintenance Section 700 - Operation Table 13. Special Day Start Time/Mode - addresses & values FF8 1 07 1 (1000-1219) Hold (MMDD or HHMM or 0-5) Hold -- ADDRESS NOs. (1000-1219) -- -- VALUES -- MODES (MMDD, HHMM, or 0-5) 1st MODE 2nd MODE 3rd MODE...
  • Page 99 Section 700 - Operation Chapter 4. User Maintenance FF8 1 07 1 (1000-1219) Hold (MMDD or HHMM or 0-5) Hold -- ADDRESS NOs. (1000-1219) -- -- VALUES -- MODES (MMDD, HHMM, or 0-5) 1st MODE 2nd MODE 3rd MODE 4th MODE 5th MODE Date 1044...
  • Page 100 Chapter 4. User Maintenance Section 700 - Operation FF8 1 07 1 (1000-1219) Hold (MMDD or HHMM or 0-5) Hold -- ADDRESS NOs. (1000-1219) -- -- VALUES -- MODES (MMDD, HHMM, or 0-5) 1st MODE 2nd MODE 3rd MODE 4th MODE 5th MODE Date 1088...
  • Page 101 Section 700 - Operation Chapter 4. User Maintenance FF8 1 07 1 (1000-1219) Hold (MMDD or HHMM or 0-5) Hold -- ADDRESS NOs. (1000-1219) -- -- VALUES -- MODES (MMDD, HHMM, or 0-5) 1st MODE 2nd MODE 3rd MODE 4th MODE 5th MODE Date 1132...
  • Page 102 Chapter 4. User Maintenance Section 700 - Operation FF8 1 07 1 (1000-1219) Hold (MMDD or HHMM or 0-5) Hold -- ADDRESS NOs. (1000-1219) -- -- VALUES -- MODES (MMDD, HHMM, or 0-5) 1st MODE 2nd MODE 3rd MODE 4th MODE 5th MODE Date 1176...

  • Page 103: Set System Date/Time/Day

    Section 700 - Operation Chapter 4. User Maintenance Considerations • Set System Date/Time/Day Description The System allows you to change the date, time, and day of week. When setting the time, you can specify 12 or 24 hour format. Operation To change the system date, time, and day of week: Action Result...

  • Page 104: Set System Speed Dial Index

    Chapter 4. User Maintenance Section 700 - Operation Considerations • Set System Speed Dial Index Description For a description of System Speed Dial (SSD), see “System Speed Dial” on page 185 for a Digital Key Telephone, “System Speed Dial” on page 245 for a Digital Single Line Telephone (DSLT), and “System Speed Dial”...

  • Page 105: Set System Speed Dial Names

    Section 700 - Operation Chapter 4. User Maintenance Action Result 11. Repeat steps 9-10 as many times as necessary to enter the desired SSD name. Note: Press the FL/R key to clear the entire entry. 12. Press the HOLD key to store the entry. Next SSD index number displays 13.
  • Page 106 Chapter 4. User Maintenance Section 700 - Operation Action Result Enter SSD # displays 6. Press the HOLD key. 7. Enter the SSD bin number (00-79 or 000-799). A B C D E F XXX displays (where 8. Press the HOLD key. XXX = SSD bin number) 9.

  • Page 107: Set System Speed Dial Numbers

    Section 700 - Operation Chapter 4. User Maintenance Set System Speed Dial Numbers Description For a description of System Speed Dial (SSD), see “System Speed Dial” on page 185 for a Digital Key Telephone, “System Speed Dial” on page 245 for a Digital Single Line Telephone (DSLT), and “System Speed Dial”...

  • Page 108: Set Text Message Replies

    Chapter 4. User Maintenance Section 700 - Operation Set Text Message Replies Description This menu item specifies reply text messages. Operation To set Text Message Replies using either a large-display or small-display phone: Action Result 1. If not already in User Maintenance mode, enter User Main- tenance mode.

  • Page 109: Set Verified Account Codes

    Section 700 - Operation Chapter 4. User Maintenance Action Result 13. To set additional text Messages, press the volume up or Desired Text Message displays down key or press the HOLD key to move to the desired Send Text Message. 14.

  • Page 110: Set Walking Trs (Call Barring) Codes

    Chapter 4. User Maintenance Section 700 - Operation Action Result XXX- 6. Press the HOLD key. Verified ACCD displays (where XXX = account code table number) 0001 : AAAAAAAAAAA 7. Press the HOLD key. XXX:Account Code displays (where AAAAAAAAAAA = current account code and XXX = account code table number) 8.
  • Page 111 Section 700 - Operation Chapter 4. User Maintenance Operation To set Walking TRS (Call Barring) Codes using either a large-display or small-display phone: Action Result 1. If not already in User Maintenance mode, enter User Main- tenance mode. (See “To enter User Maintenance mode:” on User MAINT displays page 75.) 2.
  • Page 112 Chapter 4. User Maintenance Section 700 - Operation This page intentionally left blank. ICX (International), March/1999 ICX-35-700...

  • Page 113: Chapter 5. Key Telephone Features

    Chapter 5. Key Telephone Features This chapter describes Key telephone features. Key telephones are proprietary digital phones that provide feature access through a combination of feature keys and access codes. This chapter covers the following topics: Topic Page Key Telephone Absence Message Account Codes Non-Verified Account Codes...

  • Page 114: Topic Page

    Chapter 5. Key Telephone Features Section 700 - Operation Topic Page Display Information Large-Display Phone Small-Display Phone Changing the Display Contrast Do-Not-Disturb DP to DTMF Signal Conversion DSS/72 Console EM/24 Console Flash Flexible Function Keys Handsfree Answerback Handsfree Operation Headset Operation Hot Dial Pad Hot Line Intercom Calling...
  • Page 115 Section 700 - Operation Chapter 5. Key Telephone Features Topic Page Timed Reminder Call Trunk Access Trunk Key Access Direct Trunk Access MCO Line Preference MCO Trunk Access Trunk Queuing Universal Night Answer to Page Variable Mode Voice Recognition Volume Control Walking TRS (Call Barring) Class of Service Zip Mode ICX-35-700...

  • Page 116: Key Telephone

    Section 700 - Operation Key Telephone As an example of a key telephone, Figure 2 illustrates the Panasonic model VB-44225/VB- D411LDSUK. This model provides a large display that includes one-touch access to speed dial numbers, telephone features, and Help screens.
  • Page 117 Section 700 - Operation Chapter 5. Key Telephone Features Table 14. Absence Messages Message No. Message Text Message No. Message Text In Meeting Absence_No_5 At Lunch Absence_No_6 Out of Office Absence_No_7 Vacation Absence_No_8 Another Office Absence_No_9 Optionally, a return time can be input. Example Return Times for Absence Messages include Input Display No input...

  • Page 118: Account Codes

    Chapter 5. Key Telephone Features Section 700 - Operation Hardware Requirements • Considerations • Calling parties without a display get a ring back tone, rather than the Absence Message. • If a message code number that has not been programmed is selected, Absence No.n , appears on the display (n = message number).

  • Page 119: Non-Verified Account Codes

    Section 700 - Operation Chapter 5. Key Telephone Features Non-Verified Account Codes Non-verified Account codes are voluntary codes. (i.e., You do not have to enter an account code before making a call.) You can assign Non-verified Account codes to both incoming and outgoing calls. To assign an account code to an outgoing call, you enter the account code before making the call or during the call.

  • Page 120: Attendant Group Calls

    Chapter 5. Key Telephone Features Section 700 - Operation Action Result 5. Press a vacant trunk key or enter a Trunk Access Code CO Trunk Key LED lights (default = 9 [UK/HK] or 0 [Taiwan, Malaysia, Indonesia]). 6. Dial the phone number. Dialled phone number displays Hardware Requirements •...

  • Page 121: Auto Repeat Dial

    Section 700 - Operation Chapter 5. Key Telephone Features Hardware Requirements • Considerations • Up to 20 extensions can be included in an attendant group. • The attendant pilot number is flexible. • If a member of an attendant group is for a virtual extension, multiple extensions in the attendant group can be made to ring at once when the virtual number is dialled.

  • Page 122: Background Music

    Important: A license may be required from the Society of Composers, Authors, and Publishers (ASCAP) or similar organizations to transmit radio or recorded music through the MOH and/or Background Music feature. Panasonic, its dis- tributors, and affiliates assume no liability should users of Panasonic equipment fail to obtain such a license.

  • Page 123: Busy Override

    Section 700 - Operation Chapter 5. Key Telephone Features Busy Override CPC-96, CPC-288, and CPC-576 All Versions Description Busy Override allows you to break into another user’s outside or intercom calls to relay urgent information or to create three-party conference calls. Operation To break into a call with a line appearance on your phone (Trunk Key Busy Override): Action...

  • Page 124: Callback Request

    Chapter 5. Key Telephone Features Section 700 - Operation Callback Request CPC-96, CPC-288, and CPC-576 All Versions Description If you dial a busy extension, Callback Request enables the System to call you back when that extension becomes free. When you answer, the System automatically rings the called party again. Operation To set a Callback Request: Action...

  • Page 125: Call Forwarding

    Section 700 - Operation Chapter 5. Key Telephone Features Call Forwarding CPC-96, CPC-288, and CPC-576 All Versions Description Call Forwarding allows you to send your calls to another extension, to an outside line, or to Voice Mail. Call Forwarding can be set or cancelled under the following conditions from either your own extension or from an alternate extension: •...

  • Page 126: Call Forwarding - Busy

    Chapter 5. Key Telephone Features Section 700 - Operation To cancel Call Forwarding-All Calls: Action Result 1. Lift the handset or press the ON/OFF key. Intercom dial tone 2. Enter the appropriate Cancel Call Forwarding code: • For your extension, enter 731 (UK/HK) or 731# (Taiwan, Malaysia, Indonesia).

  • Page 127: Call Forwarding - No Answer

    Section 700 - Operation Chapter 5. Key Telephone Features To cancel Call Forwarding - Busy: Action Result 1. Lift the handset or press the ON/OFF key. Intercom dial tone 2. Enter the appropriate Cancel Call Forwarding code: • For your extension, enter 732 (UK/HK) or 732# (Taiwan, Malaysia, Indonesia).

  • Page 128: Call Forwarding-All Calls And Do-Not-Disturb

    Chapter 5. Key Telephone Features Section 700 - Operation To cancel Call Forwarding - No Answer: Action Result 1. Lift the handset or press the ON/OFF key. Intercom dial tone 2. Enter the appropriate Cancel Call Forwarding code: • For your extension, enter 733 (UK/HK) or 733# (Taiwan, Malaysia, Indonesia).

  • Page 129: Call Hold

    Section 700 - Operation Chapter 5. Key Telephone Features Call Hold CPC-96, CPC-288, and CPC-576 All Versions Description The System provides the following types of Call Hold or Call Park: • System Hold • Floating Hold • Exclusive Hold • Broker’s Hold •...

  • Page 130: Floating Hold

    Chapter 5. Key Telephone Features Section 700 - Operation To retrieve a held call on a specific trunk: Action Result 1. Lift the handset or press the ON/OFF key. Intercom dial tone 2. Enter the Specified Trunk Answer code (default = *0). Enter TRK # displays 3.

  • Page 131: Exclusive Hold

    Section 700 - Operation Chapter 5. Key Telephone Features Hardware Requirements • Considerations • The number of floating hold orbits available may very depending on the Station/Floating Park Hold Pickup setting (FF1-0-02-0025). The call pickup access code can set to *9 (default). The “*9”...

  • Page 132: Call Park

    Chapter 5. Key Telephone Features Section 700 - Operation Operation To place a call on Broker’s Hold: Action Result 1. Pick up the first call. 2. Press the HOLD key. First call on hold 3. Pick up the second call. 4.
  • Page 133 Section 700 - Operation Chapter 5. Key Telephone Features To retrieve a call parked at the originating extension from another extension: Action Result 1. Lift the handset or press the ON/OFF key. Intercom dial tone Enter Park EXT # displays Enter the Call Park Answer/Other Ext.

  • Page 134: Call Pickup

    Chapter 5. Key Telephone Features Section 700 - Operation • LCD softkeys are also available for Call Park. • Once a call is parked, it cannot be accessed by the trunk key or direct trunk access (similar to exclusive hold). •...

  • Page 135: Extension Direct Pickup

    Section 700 - Operation Chapter 5. Key Telephone Features Operation To use Extension Group Pickup - All Calls: Action Result 1. Lift the handset or press the ON/OFF key. Intercom dial tone 2. Enter the Extension Group Pickup - All Calls code (default Extension number or outside phone = 701 [UK/HK] or 701# [Taiwan, Malaysia, Indonesia]).

  • Page 136: Trunk Group Pickup

    Chapter 5. Key Telephone Features Section 700 - Operation Operation To use Extension Direct Pickup: Action Result 1. Lift the handset or press the ON/OFF key. Intercom dial tone 2. Enter the Extension Direct Call Pickup code (default = 704 [UK/HK] or 704# [Taiwan, Malaysia, Indonesia]).

  • Page 137: Call Transfer

    Section 700 - Operation Chapter 5. Key Telephone Features Operation To use Trunk Direct Pickup: Action Result 1. Lift the handset or press the ON/OFF key. Intercom dial tone 2. Enter the Trunk Direct Pickup code (default = *0). 3. Dial the number of the ringing or holding (system) trunk. Outside number displays 4.

  • Page 138: Unsupervised Transfer

    Chapter 5. Key Telephone Features Section 700 - Operation Action Result Talk-EXT Name or Number displays 3. When the call is answered, inform the third party of the transfer. 4. Complete the transfer: • If On-Hook Transfer is enabled for your Extension COS, replace the handset or press the ON/OFF key.

  • Page 139: Camping A Call Onto A Busy Extension

    Section 700 - Operation Chapter 5. Key Telephone Features To transfer a call to an outside number without supervising the transfer: Action Result 1. While on a call, press the HOLD key. Intercom dial tone 2. Press a vacant trunk key or enter a trunk access code (default = 9 [UK/HK] or 0 [Taiwan, Malaysia, Indonesia]).

  • Page 140: Caller Id Call Log

    Chapter 5. Key Telephone Features Section 700 - Operation • If the called party does not exist, the call recalls to the transferring extension. • You cannot transfer a call to an extension that has Do-Not-Disturb (DND) activated. • You can transfer a call to an extension that has Call Forwarding activated. The transferred call will follow the call forwarding path of the extension it is transferred to.

  • Page 141: Call Log Operation On A Small Display Key Telephone

    Section 700 - Operation Chapter 5. Key Telephone Features Call Log Operation on a Small Display Key Telephone Operation To view the Call Log: Action Result 1. Go off-hook or press the ON/OFF key. Intercom dial tone 2. Enter the Call Log feature code (default = CONF 96). Phone enters call log mode.

  • Page 142: Call Log Operation On A Large Display Key Telephone

    Chapter 5. Key Telephone Features Section 700 - Operation To store the Call Log number in a personal speed dial: Action Result 1. Go off-hook or the ON/OFF key. Intercom dial tone 2. Enter the Call Log feature code (default = CONF 96). Phone enters call log mode.
  • Page 143 Section 700 - Operation Chapter 5. Key Telephone Features Example Caller ID Call Log (Large Display Telephone): Call Log Entry Number (01 - 10) Call Result Time and Date 08:30 Fri Oct 24 (blank) - Answered of Call - Calling Party 01:2015553678 Calling Number Hung Up...

  • Page 144: Camp-On (Call Waiting)

    Chapter 5. Key Telephone Features Section 700 - Operation Action Result 3. Press the following keys to view the call log: # - Move forward in call log * - Move back in call log NEXT - View the next 5 calls PREV - View the previous 5 calls 4.
  • Page 145 Section 700 - Operation Chapter 5. Key Telephone Features All the messages can be changed through system programming. (See “Set Text Message Replies” on page 108 for more information on setting Send Text Messages). Table 16. Send Text Messages Message No. Message Text Message No.
  • Page 146 Chapter 5. Key Telephone Features Section 700 - Operation Action Result • Wait XXX displays (where XXX = 3. Enter the Camp-on (Call Waiting) code (default = 2 [UK/ HK] or 2# [Taiwan, Malaysia, Indondesia]). extension number/name) • Called party hears alert tone from the speaker •...

  • Page 147: Conference Calls

    Section 700 - Operation Chapter 5. Key Telephone Features • Text message send and text message reply requires display Key Telephones. Also, Text Message Send and Text Message Reply keys must be programmed on the telephones. Conference Calls CPC-96, CPC-288, and CPC-576 Version 3.0 Description Conference Calls allow you to add another party to an existing conversation.
  • Page 148 Chapter 5. Key Telephone Features Section 700 - Operation Action Result 6. For 3-party Conference Call Only: (Available up to 3-party conference. Not available for 4-party or more conferenc- To release a conference member, press PROG + 1 to release ing) conference member 1 or press PROG + 2 to release confer- ence member 2, etc.

  • Page 149: Directory Numbers

    Section 700 - Operation Chapter 5. Key Telephone Features • When a fourth party is added, the conference is moved to a conference circuit on the 8-party conference card. If an 8-party conference circuit is not available, a fourth party cannot be added to a conference.
  • Page 150 Chapter 5. Key Telephone Features Section 700 - Operation When a caller originates a call, the call appears on the first available PDN key. If all PDNs are unavailable, the call will select the INT LED. When calls come in to a DN, the call appears on the first available DN key. If the call is to your PDN and no PDN key is available, the call appears on the INT LED.
  • Page 151 Section 700 - Operation Chapter 5. Key Telephone Features To receive a call using a Non-Primary Directory Number: Action Result 1. Lift the handset or press the ON/OFF key. Intercom dial tone 2. Press the desired NPDN key. The NPDN key lights. The call is received.

  • Page 152: Display Information

    Chapter 5. Key Telephone Features Section 700 - Operation • The appearance of incoming trunk calls have the following priority if the keys are set to the same extension: • Trunk/Floating Hold Key • MCO Key • DN Key • Non-Appearance Display Information CPC-96, CPC-288, and CPC-576 All Versions Description...

  • Page 153: Small-Display Phone

    Section 700 - Operation Chapter 5. Key Telephone Features Personal Dial Contains PSD numbers. To scroll through the PSD Directory, press the NEXT or PREV buttons located beneath the display. • PSD speed dial numbers must be programmed before they will appear in the speed dial directory.

  • Page 154: Changing The Display Contrast

    Chapter 5. Key Telephone Features Section 700 - Operation Notes: • The MODE key allows you to switch the display from Default to Directory mode. The END key allows you to return the display to Default mode. • The soft keys allow you to view speed dial and extension directories and to dial a speed dial number or extension while in the Directory mode.
  • Page 155 Section 700 - Operation Chapter 5. Key Telephone Features To cancel DND for your own extension: Action Result 1. Lift the handset or press the ON/OFF key. Intercom dial tone 2. Enter the DND Set/Cancel code (default = 720 [UK/HK] or •...

  • Page 156: Dp To Dtmf Signal Conversion

    Chapter 5. Key Telephone Features Section 700 - Operation DP to DTMF Signal Conversion CPC-96, CPC-288, and CPC-576 All Versions Description Dial Pulse (DP) to Dual Tone Multifrequency (DTMF) Signal Conversion allows you to switch from DP to DTMF signalling when using a DP trunk. For instance, if you dial into a Voice Mail system using a DP trunk, you can switch to DTMF signalling to communicate with the Voice Mail system.

  • Page 157: Em/24 Console

    Section 700 - Operation Chapter 5. Key Telephone Features EM/24 Console CPC-96, CPC-288, and CPC-576 All Versions Description The EM/24 is a 24-key console that can be attached to a key telephone. The 24 keys on the EM/24 can be programmed as Direct Station Select (DSS) keys for internal lines. In addition to providing direct station selection, the DSS keys also provide Busy Lamp Fields (BLFs) that allow you to monitor the status of other extensions.

  • Page 158: Flexible Function Keys

    Chapter 5. Key Telephone Features Section 700 - Operation Flexible Function Keys CPC-96, CPC-288, and CPC-576 All Versions Description You can assign frequently used functions to programmable keys on key phones, DSS/72 consoles, and EM/24 consoles. All keys not already assigned as line or speed dialling keys are available for programming.
  • Page 159 Section 700 - Operation Chapter 5. Key Telephone Features Action Result 6. Repeat steps 2-5 to program additional keys. 7. Replace the handset or press the ON/OFF key. To erase a code stored on an FF key: Note: You cannot use the following procedure to clear FF keys that have been assigned as trunks. Trunk keys can only be cleared through system programming.
  • Page 160 Chapter 5. Key Telephone Features Section 700 - Operation Status Condition Operation when ANSWER key is pressed Note: When the extension has 1 non-appearing trunk on hold and 1 non-appearing trunk at talk, ANSWER key operation is ignored and you can’t put the 2nd non-appearing trunk on hold. •...
  • Page 161 Section 700 - Operation Chapter 5. Key Telephone Features REDIAL + Fixed Feature Default Flexible Feature Code Code + (additional digits to Feature Description (if not listed, must use Fixed Feature Code) program into key) ∗#54 2-Way Store ∗#55 2-Way Add ∗#56 2-Way Cancel ∗#57...
  • Page 162 Chapter 5. Key Telephone Features Section 700 - Operation REDIAL + Fixed Feature Default Flexible Feature Code Code + (additional digits to Feature Description (if not listed, must use Fixed Feature Code) program into key) Call Forward (Busy): Set from ∗16 742 (UK/HK) or 742# (TMI) another extension...
  • Page 163 Section 700 - Operation Chapter 5. Key Telephone Features REDIAL + Fixed Feature Default Flexible Feature Code Code + (additional digits to Feature Description (if not listed, must use Fixed Feature Code) program into key) ∗45 MCO-3 Access (initial setting: 82) ∗46 MCO-4 Access (initial setting: 83) ∗47...

  • Page 164: Handsfree Answerback

    Chapter 5. Key Telephone Features Section 700 - Operation REDIAL + Fixed Feature Default Flexible Feature Code Code + (additional digits to Feature Description (if not listed, must use Fixed Feature Code) program into key) ∗73 Zip Mode On/Off (toggle) (Version 3.5 and higher) ∗74 Direct Call to a PDN Ext.

  • Page 165: Handsfree Operation

    Section 700 - Operation Chapter 5. Key Telephone Features Considerations • Handsfree Answerback can be used to respond to only voice calls from other extensions - not tone calls. • Both the called and calling parties must belong to an Extension Class of Service (COS) that allows Voice Calling.

  • Page 166: Hot Dial Pad

    Chapter 5. Key Telephone Features Section 700 - Operation Operation To answer calls using the Headset Operation: Note: If Headset mode is already on, the following procedure turns it off. If Headset mode is off, this procedure turns it on. Action Result 1.

  • Page 167: Hot Line

    Section 700 - Operation Chapter 5. Key Telephone Features Hot Line CPC-96, CPC-288, and CPC-576 All Versions Description Hot Line enables you to immediately connect to another pre-assigned extension or speed dial number simply by lifting the handset. You do not have to dial any digits. Operation To immediately connect to a pre-assigned extension or speed dial number: Action...

  • Page 168: Last Number Redial

    Chapter 5. Key Telephone Features Section 700 - Operation Action Result 3. If your extension is set for tone calling and you want to • Dallied number displays make a voice call, enter 1. • INT LED lights Or, if your extension is set for voice call and you want to make a tone call, enter 1.

  • Page 169: Line Appearances

    Section 700 - Operation Chapter 5. Key Telephone Features Considerations • Extension Class of Service (COS) determines whether Last Number Redial can be used for both intercom and trunk calls or trunk calls only. Line Appearances CPC-96, CPC-288, and CPC-576 All Versions Description The System provides three types of line appearances •...

  • Page 170: Dil Appearances

    Chapter 5. Key Telephone Features Section 700 - Operation Action Result 3. Press the REDIAL key. 4. Enter the code for the desired DSS/BLF mode as follows: 9+ Ext # ---- DSS Mode Only 81+ Ext # --- DSS/BLF Immediate Ring 82 + Ext # -- DSS/BLF Delayed Ring 83 + Ext # -- DSS/BLF No Ring 5.

  • Page 171: Mco Appearances

    Section 700 - Operation Chapter 5. Key Telephone Features Operation Action To place a call on System Trunk Hold (page 133)... 1. Press the HOLD key. To transfer a call... 1. Press the HOLD key. 2. Dial the destination extension. 3.

  • Page 172: Message Key

    Chapter 5. Key Telephone Features Section 700 - Operation • There are five groups of outside lines: (usually 9 [UK/HK], 0 [Taiwan, Malaysia, Indonesia], or 81-84 by default) . • MCO keys cannot be assigned on the DSS/72 or the EM/24. •...

  • Page 173: Message Waiting/Callback

    Section 700 - Operation Chapter 5. Key Telephone Features Message Waiting/Callback CPC-96, CPC-288, and CPC-576 All Versions Description If you try to call an extension that is busy or does not answer, you can leave a message wait indication at that extension, requesting a return call. Operation To leave a message waiting indication: Action...

  • Page 174: Mute Function

    Chapter 5. Key Telephone Features Section 700 - Operation Note: Message waiting/callback messages may also be cancelled by either the originator or the receiver by calling the other party. Hardware Requirements • Considerations • The System has priority message waiting for 3rd-party Voice Mail. See “Voice Mail Integration (Third Party)”...

  • Page 175: Offhook Monitor

    Section 700 - Operation Chapter 5. Key Telephone Features Considerations The fixed MIC key works both for handset mute and microphone mute. But only VB-D4,VB-D6/VB- 442XX-Series phones have the fixed MIC key, so others must assign an FF key as a MIC key. Offhook Monitor CPC-96, CPC-288, and CPC-576 All Versions Description...

  • Page 176: Offhook Voice Announce

    Chapter 5. Key Telephone Features Section 700 - Operation Operation After receiving an offhook signal during a call: Action Result 1. Press the HOLD key. First call on hold 2. Press the flashing FF key for the trunk of the incoming call. Note: For details about handling multiple calls, see “Call Hold”...
  • Page 177 Section 700 - Operation Chapter 5. Key Telephone Features Transfer User Defined Unavailable User Defined Operation To make an OHVA : Action Result 1. Lift the handset or press the ON/OFF key. 2. Dial the extension number. Busy signal • OHVA EXT XXX displays if busy 3.
  • Page 178 Chapter 5. Key Telephone Features Section 700 - Operation Action Result 3. Enter OHVA feature access code (default = 8 [UK/HK] or 8# [Taiwan, Malaysia, Indonesia]) and announce the call to be transferred. 4. If transfer is: • Not accepted, retrieve the call by pressing the associ- ated flashing MCO key (if an appearing call) or by pressing the HOLD key (if a non appearing call).

  • Page 179: One-Touch Keys

    Section 700 - Operation Chapter 5. Key Telephone Features One-Touch Keys CPC-96, CPC-288, and CPC-576 All Versions Description You can use one-touch keys to store telephone numbers, speed dial numbers, or feature access codes. To dial the stored number, you go offhook and press the desired key. Operation To program a one-touch key for outside telephone numbers: Action...
  • Page 180 Chapter 5. Key Telephone Features Section 700 - Operation Action Result 6. If a pause is required, press the FL/R key • Pause occurs between access code and telephone number • R displays 7. Repeat steps 4-5 (up to 5 more times) for each additional speed dial number to be chained.

  • Page 181: Onhook Dialling

    Section 700 - Operation Chapter 5. Key Telephone Features Onhook Dialling CPC-96, CPC-288, and CPC-576 All Versions Description Onhook Dialling is a standard feature for key telephones where you can dial onhook using the dialpad, one-touch keys, or FF keys. Operation To dial onhook: Action...

  • Page 182: Meet-Me Answer

    Chapter 5. Key Telephone Features Section 700 - Operation Meet-Me Answer To answer a page using Meet-Me Answer: Action Result 1. Lift the handset or press the ON/OFF key. Intercom dial tone 2. Enter the Meet Me Answer code (default = ##). Connected to specified party Hardware Requirements •...

  • Page 183: Speed Dialling

    Section 700 - Operation Chapter 5. Key Telephone Features Speed Dialling CPC-96, CPC-288, and CPC-576 All Versions Description The System supports the following speed dial features: • Personal Speed Dial (PSD) • System Speed Dial (SSD) • Speed Dial Linking •...
  • Page 184 Chapter 5. Key Telephone Features Section 700 - Operation Action Result 3. Press the MEMORY key. OR... Enter the Speed Dial Originate code (default = 80). 4. Enter the PSD bin number (80-99). 5. Complete the call and replace the handset or press the ON/ OFF key.

  • Page 185: System Speed Dial

    Section 700 - Operation Chapter 5. Key Telephone Features • Speed dial numbers can contain up to 24 characters. The following table reflects which keys to use. To indicate. . . Enter/Press Shown on Display? yes (unless preceded by MEMORY * 2 - see Digit or character 0, 1 - 9, *, # below)
  • Page 186 Chapter 5. Key Telephone Features Section 700 - Operation To assign SSD numbers: Action Result 1. Lift the handset or press the ON/OFF key. Intercom dial tone 2. (A) Press the PROG key. (B) Press the MEMORY key. OR... (A) Enter the Speed Dial Set/Clear code (default = 710 [UK/HK] or 710# [Taiwan, Malaysia, Indonesia]).

  • Page 187: Speed Dial Linking

    Section 700 - Operation Chapter 5. Key Telephone Features To delete an SSD number: Action Result 1. Lift the handset or press the ON/OFF key. Intercom dial tone 2. (A) Press the PROG key. (B) Press the MEMORY key. OR... (A) Enter the Speed Dial Set/Clear code (default = 710 [UK/HK] or 710# [Taiwan, Malaysia, Indonesia]).

  • Page 188: Speed Dial Name Assignments

    Chapter 5. Key Telephone Features Section 700 - Operation Action Result Enter Spd Dial displays 4. Enter the PSD bin number (80-90). 5. Press the MEMORY key. 6. Enter the SSD bin number (00-79 or 000-799) that contains the first part of the number to be dialled. 7.
  • Page 189 Section 700 - Operation Chapter 5. Key Telephone Features Operation PSD Names: To set PSD names using a large-display or small-display phone: Action Result 1. Lift the handset or press the ON/OFF key. 2. Press the PROG key. 3. Press the * key. A B C D E F P80 displays (where P80 = 4.
  • Page 190 Chapter 5. Key Telephone Features Section 700 - Operation Action Result 5. Enter the speed dial bin number (00-79 or 000-799). -SSDXXX 6. Press the HOLD key. A B C D E F XXX displays (where XXX = specified SSD bin number) A B C D E F XXX displays (where XXX 7.
  • Page 191 Section 700 - Operation Chapter 5. Key Telephone Features b. Press the fourth FF key from the left on the bottom row. To enter o: a. Press the third soft key from the top right. b. Press the third FF key from the left on the bottom row. Example 2.
  • Page 192 Chapter 5. Key Telephone Features Section 700 - Operation Refer to the following diagram to determine which one-touch key to press. (See step 7-8 above.) a b c d e f g h i j k l m n o p q r s t u v w x y z : &...

  • Page 193: Station Lockout

    Section 700 - Operation Chapter 5. Key Telephone Features b. Press the third FF key from the left on the bottom row. Hardware Requirements • Considerations • The ability to assign SSD names is allowed/restricted to anyone with a COS that allows access to User Maintenance features.
  • Page 194 Chapter 5. Key Telephone Features Section 700 - Operation Operation To activate Station Lockout feature: Action Result 1. Lift the handset or press the ON/OFF key. Intercom dial tone St. Lock Set displays 2. Dial the Station Lockout feature code (default = 746 [UK/ HK] or 746# [Taiwan, Malaysia, Indonesia]).

  • Page 195: Step Call (Reset Call)

    Section 700 - Operation Chapter 5. Key Telephone Features Action Result 4. Enter the Walking TRS (Call Barring)/Station Lockout Cleared St. Lock displays security code. 5. Replace the handset or press the ON/OFF key. The telephone display returns to the nor- mal display.

  • Page 196: Timed Reminder Call

    Chapter 5. Key Telephone Features Section 700 - Operation Operation To use Step Call (Reset Call) to dial another extension (after a busy extension): Action Result 1. Lift the handset or press the ON/OFF key. Intercom dial tone 2. Dial an extension. 3.

  • Page 197: Trunk Access

    Section 700 - Operation Chapter 5. Key Telephone Features To cancel the Timed Reminder Call feature: Action Result 1. Lift the handset or press the ON/OFF key. Intercom dial tone 2. Enter the Timed Reminder Cancel code (default = *39). 3.

  • Page 198: Direct Trunk Access

    Chapter 5. Key Telephone Features Section 700 - Operation Hardware Requirements • Considerations • Direct Trunk Access Extensions can seize a specific trunk for outgoing calls. Extensions can also use Direct Trunk Access to test trunks or to access data trunks. Operation To use Direct Trunk Access: Action...

  • Page 199: Mco Trunk Access

    Section 700 - Operation Chapter 5. Key Telephone Features Considerations • You can press the ON/OFF key to get intercom dial tone. MCO Trunk Access The System supports up to 5 MCO groups for each MCO tenant group. You can seize an idle trunk from the MCO trunk group by entering the MCO access code.

  • Page 200: Trunk Queuing

    Chapter 5. Key Telephone Features Section 700 - Operation Trunk Queuing CPC-96, CPC-288, and CPC-576 All Versions Description When you try to originate a call by MCO (enter [UK/HK] or [Taiwan, Malaysia, Indonesia]) and all outside lines in a trunk group are busy, the System can call you when a line becomes free. Simply pick up the handset and dial the telephone number when the Trunk Callback alert tone rings.

  • Page 201: Universal Night Answer To Page

    Section 700 - Operation Chapter 5. Key Telephone Features Universal Night Answer to Page CPC-96, CPC-288, and CPC-576 Version 3.0 Description During night mode, Universal Night Answer (UNA) sends incoming calls for selected trunks to ring external paging speakers. Universal Night Answer calls can be picked up from any extension, provided the extension’s Class of Service (COS) allows UNA answer.
  • Page 202 Chapter 5. Key Telephone Features Section 700 - Operation Operation To enable Variable Mode: Action Result 1. Press the ON/OFF key. AUTO FNC Mode displays 2. Press the Variable Mode FF key 3. Press the ON/OFF key. Programmed features display To Execute a Variable Mode Function: Action Result...

  • Page 203: Voice Recognition

    Section 700 - Operation Chapter 5. Key Telephone Features To assign Variable Mode Functions to a Large Display Telephone Action Result 1. Press the ON/OFF key. 2. Using the FUNCTION EXT menu, display the desired extension function location (see Flexible Screen Positions below) 3.

  • Page 204: Volume Control

    Chapter 5. Key Telephone Features Section 700 - Operation Considerations • You must pre-program the desired calling information into the telephone’s Voice Recognition Unit in order for the System to recognize the verbal commands. Volume Control CPC-96, CPC-288, and CPC-576 All Versions Description The System allows you to set different receiving volumes for the handset, speaker, intercom ring tone, and incoming ring tone.

  • Page 205: Walking Trs (Call Barring) Class Of Service

    Section 700 - Operation Chapter 5. Key Telephone Features Walking TRS (Call Barring) Class of Service CPC-96, CPC-288, and CPC-576 Version 2.0 Walking Toll Restriction Service (TRS) (Call Barring) Class of Service (COS) allows an extension user to “carry” his or her toll restrictions to another phone. Before the Walking TRS (Call Barring) COS feature can be used, a Walking COS code must be entered at your extension before using dialling privileges at another extension.
  • Page 206 Chapter 5. Key Telephone Features Section 700 - Operation Operation To enter or cancel Zip Mode: Action Result 1. Press the ON/OFF key. When entering Zip mode, ZIP Mode On 2. Press the PROG key and dial 80. displays OR... When cancelling Zip mode, ZIP Mode Press the ZIP key.

  • Page 207: Chapter 6. Dslt Features

    Chapter 6. DSLT Features This chapter describes features that are available with the Digital Single Line Telephone (DSLT). This chapter covers the following topics: Topic Page Digital Single Line Telephone Absence Message Account Codes Non-Verified Account Codes Verified Account Codes Attendant Group Calls Auto Repeat Dial Background Music...
  • Page 208 Chapter 6. DSLT Features Section 700 - Operation Topic Page DP to DTMF Signal Conversion Flash Hot Line Intercom Calling Last Number Redial Message Waiting/Callback Offhook Signalling Offhook Voice Announce Onhook Dialling Paging Meet-Me Answer Speed Dialling Personal Speed Dial System Speed Dial Speed Dial Linking Step Call (Reset Call)

  • Page 209: Digital Single Line Telephone

    Section 700 - Operation Chapter 6. DSLT Features Digital Single Line Telephone Figure 5 illustrates the Digital Single Line Telephone (DSLT). For more information on DSLT operation, see the ICX Key Telephone/DSLT User’s Guide. Figure 6. DSLT ',*,7$/ %86,1(66 6<67(0 NAME NAME OPER...
  • Page 210 Chapter 6. DSLT Features Section 700 - Operation Table 21. Absence Messages Message No. Message Text Displayed on Message No. Message Text Displayed on Called Party’s Key Telephone Called Party’s Key Telephone In Meeting Absence_No_5 At Lunch Absence_No_6 Out of Office Absence_No_7 Vacation Absence_No_8...

  • Page 211: Account Codes

    Section 700 - Operation Chapter 6. DSLT Features Hardware Requirements • Considerations • Calling parties without a display get a busy signal, rather than the Absence Message. • Regardless of setting an Absence Message on a DDI/DIL extension, DDI/DILcalls are routed according to the trunk ringing setting.

  • Page 212: Non-Verified Account Codes

    Chapter 6. DSLT Features Section 700 - Operation Non-Verified Account Codes Non-Verified Account codes are voluntary codes. (i.e., You do not have to enter an account code before making a call.) You can assign Non-Verified Account codes to both incoming and outgoing calls. To assign an account code to an outgoing call, you enter the account code before making the call or during the call.

  • Page 213: Attendant Group Calls

    Section 700 - Operation Chapter 6. DSLT Features Action Result 3. Enter the Account Code (10 digits). 4. Press a vacant CO Trunk key or enter a trunk access code (default = 9 [UK/HK], 0 [Taiwan, Malaysia, Indonesia], or 81-84). 5.

  • Page 214: Auto Repeat Dial

    Chapter 6. DSLT Features Section 700 - Operation Operation To call an attendant group: Action Result 1. Lift the handset or press the ON/OFF key. Intercom dial tone 2. Enter the attendant pilot number (default = 0 [UK/HK] or 9 [Taiwan, Malaysia, Indonesia]).

  • Page 215: Background Music

    Important: A license may be required from the Society of Composers, Authors, and Publishers (ASCAP) or similar organizations to transmit radio or recorded music through the MOH and/or Background Music feature. Panasonic, its dis- tributors, and affiliates assume no liability should users of Panasonic equipment fail to obtain such a license.

  • Page 216: Busy Override

    Chapter 6. DSLT Features Section 700 - Operation Busy Override CPC-96, CPC-288, and CPC-576 All Versions Description Busy Override allows you to break into one another’s outside or intercom calls to relay urgent information or to create three-party conference calls. Operation To use Extension Busy Override: Action...

  • Page 217: Call Forwarding

    Section 700 - Operation Chapter 6. DSLT Features Action Result 3. Enter the Callback Request code (default = 3 [UK/HK] or Ringback tone 3# [Taiwan, Malaysia, Indonesia]). 4. Replace the handset after you hear the ringback tone. System calls back when called extension becomes free To respond to the callback request: Action...

  • Page 218: Call Forwarding - Busy

    Chapter 6. DSLT Features Section 700 - Operation Operation To set Call Forwarding-All Calls: Action Result 1. Lift the handset or press the ON/OFF key. Intercom dial tone 2. Enter the appropriate Set Call Forwarding code: • For your extension, enter 721 (UK/HK) or 721# (Taiwan, Malaysia, Indonesia).

  • Page 219: Call Forwarding - No Answer

    Section 700 - Operation Chapter 6. DSLT Features Operation To set Call Forwarding - Busy: Action Result 1. Lift the handset or press the ON/OFF key. Intercom dial tone 2. Enter the appropriate Set Call Forwarding code: • For your extension, enter 722 (UK/HK) or 722# (Taiwan, Malaysia, Indonesia).

  • Page 220: Call Forwarding And Do-Not-Disturb

    Chapter 6. DSLT Features Section 700 - Operation Operation To set Call Forwarding - No Answer: Action Result 1. Lift the handset or press the ON/OFF key. Intercom dial tone 2. Enter the appropriate Set Call Forwarding code: • For your extension, enter 723 (UK/HK) or 723# (Taiwan, Malaysia, Indonesia).

  • Page 221: Call Hold

    Section 700 - Operation Chapter 6. DSLT Features To cancel Call Forwarding and DND: Action Result 1. Lift the handset or press the ON/OFF key. Intercom dial tone 2. Enter the CF/DND All Clear code (default = 7**). 3. Replace the handset or press the ON/OFF key. Hardware Requirements •...

  • Page 222: Floating Hold

    Chapter 6. DSLT Features Section 700 - Operation Operation To place a call on System Hold: Action Result 1. While on a call, press the HOLD key. Intercom dial tone To retrieve a call placed on System Hold: Action Result 1.

  • Page 223: Exclusive Hold

    Section 700 - Operation Chapter 6. DSLT Features To retrieve a call from Floating Hold: Action Result 1. Enter the Floating Hold Answer feature access code (default = *9). 2. Enter the Floating Hold orbit number (001-576 [CPC-288/ CPC-576], 01-96 [CPC-96] or 001-099 [CPC-288/CPC- 576] or 01-09 [CPC-96]) (See considerations below.) Hardware Requirements •...

  • Page 224: Broker's Hold

    Chapter 6. DSLT Features Section 700 - Operation Broker’s Hold Broker’s Hold allows you to toggle between the current call and the last held call by pressing the HOLD key. Operation To place a call on Broker’s Hold: Action Result 1.
  • Page 225 Section 700 - Operation Chapter 6. DSLT Features To retrieve a call parked at the originating extension from another extension: Action Result 1. Lift the handset or press the ON/OFF key. Intercom dial tone Enter the Call Park Answer/Other Ext. access code (default = 773 (UK/HK) or 773# [Taiwan, Malaysia, Indonesia]).

  • Page 226: Call Pickup

    Chapter 6. DSLT Features Section 700 - Operation Call Pickup CPC-96, CPC-288, and CPC-576 All Versions Description The System allows the following types of call pickup: • Extension Group Pickup • Extension Direct Pickup • Trunk Group Pickup • Trunk Direct Pickup Extension Group Pickup Extension Group Pickup allows you to pick up a direct ringing call (within your extension pickup group or in a different pickup group) without having to dial the number of the ringing extension.

  • Page 227: Extension Direct Pickup

    Section 700 - Operation Chapter 6. DSLT Features To use Specified Group Pickup: Action Result 1. Lift the handset or press the ON/OFF key. Intercom dial tone 2. Enter the Specified Group Pickup code (default = 703 [UK/ HK] or 703# [Taiwan, Malaysia, Indonesia]). 3.

  • Page 228: Trunk Direct Pickup

    Chapter 6. DSLT Features Section 700 - Operation Operation To use Trunk Group Pickup: Action Result 1. Lift the handset or press the ON/OFF key. Intercom dial tone 2. Enter the Trunk Group Pickup code (default = 709 [UK/ HK] or 709# [Taiwan, Malaysia, Indonesia]). 3.

  • Page 229: Call Transfer

    Section 700 - Operation Chapter 6. DSLT Features Call Transfer CPC-96, CPC-288, and CPC-576 All Versions Description The System allows you to transfer calls to either another extension or to an outside number. The transferred calls can be either supervised or unsupervised. (You can also use the Camp-on feature to transfer a call to a busy extension.) Supervised Transfer When completing a supervised transfer, the transferring party remains on the line until the third party...

  • Page 230: Camping A Call Onto A Busy Extension

    Chapter 6. DSLT Features Section 700 - Operation Operation To transfer a call to another extension without supervising the transfer: Action Result 1. While on a call, press the HOLD key. Intercom dial tone 2. Dial the extension number to which the call is to be trans- ferred.

  • Page 231: Camp-On (Call Waiting)

    Section 700 - Operation Chapter 6. DSLT Features • If the call is not answered by the third party before the Transfer Recall Timer expires, the call will recall to the transferring extension. • If a Transfer Recall is not answered before the Recall Duration Timer expires, the call will revert to the Attendant group.

  • Page 232: Conference Calls

    Chapter 6. DSLT Features Section 700 - Operation To set Manual Camp-on: Action Result 1. Lift the handset or press the ON/OFF key. Intercom dial tone 2. Dial the extension number. Busy tone 3. Enter the Camp-on (Call Waiting) code (default = 2 [UK/ •...
  • Page 233 Section 700 - Operation Chapter 6. DSLT Features • 2 extensions and 1 trunk • 1 extension and 2 trunks Operation To establish a conference call: Action Result 1. While on a call, press the HOLD key or the line key of your current call.

  • Page 234: Do-Not-Disturb

    Chapter 6. DSLT Features Section 700 - Operation Considerations • If all the internal parties hang up, the conference call will be disconnected. If the internal party remains in the conversation, the conference call remains in progress. • When three parties are conferenced, a built-in 3-party conference circuit is used. If no 3-party conference circuit is available, a conference cannot be established.

  • Page 235: Dp To Dtmf Signal Conversion

    Section 700 - Operation Chapter 6. DSLT Features To set DND for another extension: Action Result 1. Lift the handset or press the ON/OFF key. Intercom dial tone 2. Enter the DND Set by Other Phone code (default = 740 [UK/HK] or 740# [Taiwan, Malaysia, Indonesia]).

  • Page 236: Flash

    Chapter 6. DSLT Features Section 700 - Operation Hardware Requirements • Considerations • Flash CPC-96, CPC-288, and CPC-576 All Versions Description You can send a flash signal on your telephone to release an outside line and then either automatically reseize the same outside line or switch to extension dial tone status by pressing the FLASH key. Trunk programming determines whether your phone reseizes the outside line or switches to extension dial tone status.

  • Page 237: Intercom Calling

    Section 700 - Operation Chapter 6. DSLT Features Intercom Calling CPC-96, CPC-288, and CPC-576 All Versions Description The System provides two methods of intercom calling: • Voice Calling: Extension calls are connected immediately, without a ringing tone. • Tone Calling: A ringing tone is sent to the called extension. Extension Class of Service (COS) programming determines whether the default for the originating extension is voice or tone calling.

  • Page 238: Message Waiting/Callback

    Chapter 6. DSLT Features Section 700 - Operation Operation To automatically redial the last number dialled: Action Result 1. Lift the handset or press the ON/OFF key. Outside dial tone (if trunk access code entered) OR... Enter a trunk access code. 2.

  • Page 239: Offhook Signalling

    Section 700 - Operation Chapter 6. DSLT Features To answer a message waiting indication (callback): Action Result 1. Lift the handset or press the ON/OFF key. Intercom dial tone 2. Enter the Message Wait Callback code (default = *6). • Telephone automatically dials exten- sion that sent message waiting indica- tion •...

  • Page 240: Offhook Voice Announce

    Chapter 6. DSLT Features Section 700 - Operation Hardware Requirements • Considerations • The trunk call type may be either multiple ring, direct, or camp-on. • The system does not send the offhook signal under the following conditions: • During a conference call •...

  • Page 241: Onhook Dialling

    Section 700 - Operation Chapter 6. DSLT Features Hardware Requirements • Considerations • If Onhook Transfer is enabled, the held call is transferred as soon as the extension sending the OHVA hangs up. • If the transferred call is not answered immediately, it will queue for a set time limit, then return to the extension sending the OHVA by Transfer Recall Timer.

  • Page 242: Paging

    Chapter 6. DSLT Features Section 700 - Operation Paging CPC-96, CPC-288, and CPC-576 All Versions Description The System allows you to make both internal and external pages and announcements. Internal pages are made via the System’s key telephone speakers. External pages are made through the speakers of an external paging system connected to the System.

  • Page 243: Speed Dialling

    Section 700 - Operation Chapter 6. DSLT Features Speed Dialling CPC-96, CPC-288, and CPC-576 All Versions Description The System supports the following speed dial features: • Personal Speed Dial (PSD) • System Speed Dial (SSD) • Speed Dial Linking • Speed Dial Name Assignment Personal Speed Dial You can store frequently called numbers using the PSD feature.
  • Page 244 Chapter 6. DSLT Features Section 700 - Operation To delete a PSD number: Action Result 1. Lift the handset or press the ON/OFF key. Intercom dial tone 2. Enter the Speed Dial Set/Clear code (default = 710 [UK/ HK] or 710# [Taiwan, Malaysia, Indonesia]). 3.

  • Page 245: System Speed Dial

    Section 700 - Operation Chapter 6. DSLT Features or extension number for speed dialling. If the System is set at Intercom Level, you must enter the MCO Code when programming an outside number for speed dialling. System Speed Dial You can store frequently called numbers using the SSD feature. Either 80 or 800 SSD numbers can be programmed, depending on how the System is configured.

  • Page 246: Speed Dial Linking

    Chapter 6. DSLT Features Section 700 - Operation Action Result 4. Press the HOLD key. 5. Replace the handset or press the ON/OFF key. Hardware Requirements • Considerations • The system can be programmed to allow SSD Numbers to override toll restrictions. Speed Dial Linking You can automatically link together up to 5 SSD numbers in 1 PSD bin to handle telephone numbers longer than 24 characters.

  • Page 247: Station Lockout

    Section 700 - Operation Chapter 6. DSLT Features To use a PSD that links multiple SSDs: Action Result 1. If necessary, select the trunk group (default = 9 [UK/HK], 0 [Taiwan, Malaysia, Indonesia], or 81-84). (Normally the trunk is selected by the speed dial numbers.) 2.
  • Page 248 Chapter 6. DSLT Features Section 700 - Operation Action Result 2. Enter the Station Lockout feature code (default = 746 [UK/ HK] or 746# [Taiwan, Malaysia, Indonesia]). 3. Replace the handset. To cancel Station Lockout feature: Action Result 1. Lift the handset. Intercom dial tone 2.

  • Page 249: Step Call (Reset Call)

    Section 700 - Operation Chapter 6. DSLT Features To change the Walking TRS/Station Lockout security code: Action Result 1. Lift the handset. Intercom dial tone 2. Enter the Walking TRS (Call Barring)/Station Lockout Security Code Change code (default =749 [UK/HK] or 749# [Taiwan, Malaysia, Indonesia]).

  • Page 250: Timed Reminder Call

    Chapter 6. DSLT Features Section 700 - Operation Hardware Requirements • Considerations • The second extension called using the Step Call (Reset Call) feature must have the same number of digits as the first extension. • If you program the System for Step Call (Reset Call), the following features are not available: Camp-on (Ext.

  • Page 251: Trunk Access

    Section 700 - Operation Chapter 6. DSLT Features Considerations • An alarm tone (default = 60 seconds) will be issued at the specified time. • An extension can have only one Reminder Call set at a time. • To change the Reminder Call, simply enter a new time. •...

  • Page 252: Trunk Queuing

    Chapter 6. DSLT Features Section 700 - Operation Operation To seize an idle trunk: Action Result 1. Lift the handset or press the ON/OFF key. Intercom dial tone 2. Enter the desired trunk access number (default = 9 [UK/ Outside dial tone HK], 0 [Taiwan, Malaysia, Indonesia], or 81-84).

  • Page 253: Universal Night Answer To Page

    Section 700 - Operation Chapter 6. DSLT Features Operation To set Trunk Queuing: Action Result 1. Lift the handset or press the ON/OFF key. Intercom dial tone 2. Enter a trunk access code (default = 9 [UK/HK], 0 [Taiwan, Busy tone Malaysia, Indonesia], or 81-84).

  • Page 254: Walking Trs (Call Barring) Class Of Service

    Chapter 6. DSLT Features Section 700 - Operation Operation To answer a UNA call: Action Result 1. Lift the handset. Intercom dial tone 2. Enter the UNA to Page Pickup code (default = 705 [UK/ Call is received. HK] or 705# [Taiwan, Malaysia, Indonesia]). Hardware Requirements •...
  • Page 255 Section 700 - Operation Chapter 6. DSLT Features Hardware Requirements • Considerations (Call Barring) • The same Walking TRS (Call Barring) COS code can be used on more than one extension. • Walking TRS (Call Barring) COS mode is kept until the user goes on-hook. •...
  • Page 256 Chapter 6. DSLT Features Section 700 - Operation This page intentionally left blank. ICX (International), issued March/1999 ICX-35-700...

  • Page 257: Chapter 7. Slt Features

    Chapter 7. SLT Features Single Line Telephones (SLTs) are industry-standard 2500 sets. SLTs are not equipped with feature keys or line keys, so basic telephone operations are performed by pressing dialpad keys and/or using the switchhook. This chapter describes the following features that are available with SLTs. Topic Page Absence Message...
  • Page 258 Chapter 7. SLT Features Section 700 - Operation Topic Page Offhook Signalling Offhook Voice Announce Paging Meet-Me Answer Speed Dialling Personal Speed Dial System Speed Dial Speed Dial Linking Station Lockout Step Call (Reset Call) Timed Reminder Call Trunk Access Direct Trunk Access MCO Trunk Access Trunk Queuing...

  • Page 259: Absence Message

    Section 700 - Operation Chapter 7. SLT Features Absence Message CPC-96, CPC-288, and CPC-576 Version 3.0 Description Extension users can leave text messages related to their phones when they are away. When the unattended extension is dialed, the text message displays on the caller’s phone. Any one of the following messages can be selected.

  • Page 260: Account Codes

    Chapter 7. SLT Features Section 700 - Operation To cancel an Absence Message Action Result 1. Lift the handset. Intercom dial tone 2. Enter the Absence Message code (default = 729 [UK/HK] or 729# [Taiwan, Malaysia, Indonesia]). 3. Flash the hookswitch. 4.

  • Page 261: Non-Verified Account Codes

    Section 700 - Operation Chapter 7. SLT Features Verified Account Codes Verified Account Codes entered by phone users must match a 4-digit code that has been preprogrammed into an Account Code Table. (It is possible to enter up to 10 digits for a Verified Account Code;...

  • Page 262: Attendant Group Calls

    Chapter 7. SLT Features Section 700 - Operation Action Result 5. Enter trunk access code (default = 9 [UK/HK], 0 [Taiwan, Malaysia, Indonesia], or 81-84). 6. Dial the phone number. Hardware Requirements • A Call Logging printer or external call accounting system is required to collect account code records.

  • Page 263: Busy Override

    Section 700 - Operation Chapter 7. SLT Features Operation To call an attendant group: Action Result 1. Lift the handset. Intercom dial tone 2. Enter the attendant pilot number (default = 0 [UK/HK] or 9 [Taiwan, Malaysia, Indonesia]). Hardware Requirements •...

  • Page 264: Callback Request

    Chapter 7. SLT Features Section 700 - Operation • The default for the override alert tone is off. If the override alert tone is enabled, the tone will be sent to both parties when a call is overridden. Callback Request CPC-96, CPC-288, and CPC-576 All Versions Description If you dial a busy extension, you can have the System call you back when that extension becomes...

  • Page 265: Call Forwarding

    Section 700 - Operation Chapter 7. SLT Features Call Forwarding CPC-96, CPC-288, and CPC-576 All Versions Description Call Forwarding allows you to send your calls to another extension, to an outside line, or to voice mail. Call Forwarding can be set or cancelled under the following conditions from either your own extension or from an alternate extension: •...

  • Page 266: Call Forwarding - Busy

    Chapter 7. SLT Features Section 700 - Operation To cancel Call Forwarding - All Calls: Action Result 1. Lift the handset. Intercom dial tone 2. Enter the appropriate Cancel Call Forwarding code: • For your extension, enter 731 (UK/HK) or 731# (Taiwan, Malaysia, Indonesia).

  • Page 267: Call Forwarding - No Answer

    Section 700 - Operation Chapter 7. SLT Features To cancel Call Forwarding - Busy: Action Result 1. Lift the handset. Intercom dial tone 2. Enter the appropriate Cancel Call Forwarding code: • For your extension, enter 732 (UK/HK) or 732# (Taiwan, Malaysia, Indonesia).

  • Page 268: Call Forwarding And Do-Not-Disturb

    Chapter 7. SLT Features Section 700 - Operation To cancel Call Forwarding - No Answer: Action Result 1. Lift the handset. Intercom dial tone 2. Enter the appropriate Cancel Call Forwarding code: • For your extension, enter 733 (UK/HK) or 733# (Taiwan, Malaysia, Indonesia].

  • Page 269: Call Hold

    Section 700 - Operation Chapter 7. SLT Features Call Hold CPC-96, CPC-288, and CPC-576 All Versions Description The system provides the following types of Call Hold: • System Hold • Floating Hold (Retrieve Only) • Exclusive Hold • Broker’s Hold •...

  • Page 270: Floating Hold (Retrieve Only)

    Chapter 7. SLT Features Section 700 - Operation Floating Hold (Retrieve Only) Floating Hold allows calls to be placed in a hold orbit (position) for retrieval elsewhere in the system. Floating Hold is most commonly used by the attendant group when they are unable to locate the desired party.

  • Page 271: Broker's Hold

    Section 700 - Operation Chapter 7. SLT Features To retrieve a call from Exclusive Hold: Action Result 1. If onhook, lift the handset. 2. Hookflash. Hardware Requirements • Considerations • Intercom calls will be held as Exclusive. Broker’s Hold Broker’s Hold allows you to toggle between the current call and the last held call by hookflash. Operation To place a call on Broker’s Hold: Action...
  • Page 272 Chapter 7. SLT Features Section 700 - Operation Operation To park a call on this extension: Action Result 1. While on a call, press the hookswitch. • Intercom dial tone 2. Enter the Call Park Hold access code (default = 771 [UK/ HK] or 771# [Taiwan, Malaysia, Indonesia]).

  • Page 273: Call Pickup

    Section 700 - Operation Chapter 7. SLT Features Considerations • You cannot park more than one call at a time. • If two calls are on hold and the last call is parked, the other call is then considered the last held call.

  • Page 274: Extension Direct Pickup

    Chapter 7. SLT Features Section 700 - Operation To use Extension Group Pickup - External Calls: Action Result 1. Lift the handset. Intercom dial tone 2. Enter the Extension Group Pickup - External Calls code (default = 702 [UK/HK] or 702# [Taiwan, Malaysia, Indo- nesia]).

  • Page 275: Trunk Group Pickup

    Section 700 - Operation Chapter 7. SLT Features Considerations • Trunk Group Pickup Trunk Group Pickup allows you to answer calls ringing to any extension within your own MCO incoming trunk group. Operation To use Trunk Group Pickup: Action Result 1.

  • Page 276: Call Transfer

    Chapter 7. SLT Features Section 700 - Operation Call Transfer CPC-96, CPC-288, and CPC-576 All Versions Description The System allows you to transfer calls to either another extension or to an outside number. The transferred calls can be either supervised or unsupervised. (You can also use the Camp-on feature to transfer a call to a busy extension.) Supervised Transfer When completing a supervised transfer, the transferring party remains on the line until the third party...

  • Page 277: Camping A Call Onto A Busy Extension

    Section 700 - Operation Chapter 7. SLT Features Operation To transfer a call to another extension without supervising the transfer: Action Result 1. While on a call, hookflash to place the call on hold. Intercom dial tone 2. Dial the extension number to which the call is to be trans- ferred.

  • Page 278: Camp-On (Call Waiting)

    Chapter 7. SLT Features Section 700 - Operation • If the called party does not exist, the call recalls to the transferring extension. • You cannot transfer a call to an extension that has Do-Not-Disturb (DND) activated. • You can transfer a call to an extension that has Call Forwarding activated. The transferred call will follow the call forwarding path of the extension it is transferred to.

  • Page 279: Conference Calls

    Section 700 - Operation Chapter 7. SLT Features To answer a Camp-on (Call Waiting) signal: Action Result 1. Replace the handset. 2. Lift the handset again to be connected to the waiting call. • Current call placed on hold OR..•...

  • Page 280: Do-Not-Disturb (Dnd)

    Chapter 7. SLT Features Section 700 - Operation Action Result 3. Dial the number of the party you wish to add to the call. 4. Hookflash when your call is answered. 5. To add additional parties, repeat steps 1-4 6. To drop out of the conference call, hang up. Hardware Requirements •...

  • Page 281: Flash Send

    Section 700 - Operation Chapter 7. SLT Features To cancel DND for your own extension: Action Result 1. Lift the handset. Intercom dial tone 2. Enter the DND Cancel code (default = 720 [UK/HK] or DND/CD LED light goes off 720# [Taiwan, Malaysia, Indonesia]).

  • Page 282: Hot Line

    Chapter 7. SLT Features Section 700 - Operation Operation To send a flash on an trunk: Action Result 1. Hookflash to place the current trunk call on hold. Dial tone is returned 2. Enter the SLT Flash Send access code (default = 765). A flash is sent on the trunk.

  • Page 283: Intercom Calling

    Section 700 - Operation Chapter 7. SLT Features Intercom Calling CPC-96, CPC-288, and CPC-576 All Versions Description The System provides two methods of intercom calling: • Voice Calling: Extension calls are connected immediately, without a ringing tone. Tone Calling: A ringing tone is sent to the called extension. •...

  • Page 284: Message Waiting/Callback

    Chapter 7. SLT Features Section 700 - Operation Operation To automatically redial the last number dialled: Action Result 1. Lift the handset. 2. Enter the SLT Redial feature code (default = 712 [UK/HK] or 712# [Taiwan, Malaysia, Indonesia]). 3. Complete the call and replace the handset. Hardware Requirements •...

  • Page 285: Offhook Signalling

    Section 700 - Operation Chapter 7. SLT Features To answer a message waiting indication (Callback): Action Result 1. Lift the handset. Stutter dial tone 2. Enter the Message Wait Callback code (default = *6). Telephone automatically dials extension that set Message Waiting Indication To cancel a Callback Message: Action Result...

  • Page 286: Offhook Voice Announce

    Chapter 7. SLT Features Section 700 - Operation Considerations • The trunk call type may be either multiple ring, or DDI/DIL whose destination is set to Auto camp-on (Call Waiting). • Offhook signalling is not supported for an ISDN terminal. •...

  • Page 287: Paging

    Section 700 - Operation Chapter 7. SLT Features Paging CPC-96, CPC-288, and CPC-576 All Versions Description The System allows you to make both internal and external pages and announcements. Internal pages are made via the System’s key telephone speakers. External pages are made through the speakers of an external paging system connected to the System.

  • Page 288: Speed Dialling

    Chapter 7. SLT Features Section 700 - Operation Speed Dialling CPC-96, CPC-288, and CPC-576 All Versions Description The System supports the following speed dial features: • Personal Speed Dial (PSD) • System Speed Dial (SSD) • Speed Dial Linking • Speed Dial Name Assignment Personal Speed Dial You can store frequently called numbers using the PSD feature.

  • Page 289: System Speed Dial

    Section 700 - Operation Chapter 7. SLT Features To delete a PSD number: Action Result 1. Lift the handset. Intercom dial tone 2. Enter the Speed Dial Set/Clear code (default = 710 [UK/ HK] or 710# [Taiwan, Malaysia, Indonesia]). 3. Enter the PSD bin number (80-99). 4.

  • Page 290: Speed Dial Linking

    Chapter 7. SLT Features Section 700 - Operation To dial an SSD number by entering the speed dial bin number: Action Result 1. Lift the handset. Intercom dial tone 2. If necessary, access an outside line. Outside dial tone 3. Enter the Speed Dial Originate code (default = 80). 4.

  • Page 291: Station Lockout

    Section 700 - Operation Chapter 7. SLT Features Hardware Requirements • Considerations • Station Lockout CPC-96, CPC-288, and CPC-576 Version 3.0 Description Use the Station Lockout feature to limit use of your phone by others when you are away from your telephone.
  • Page 292 Chapter 7. SLT Features Section 700 - Operation Action Result 3. Dial the extension number to activate station lockout. 4. Replace the handset. To cancel Station Lockout feature for another extension: Action Result 1. Lift the handset. Intercom dial tone 2.

  • Page 293: Step Call (Reset Call)

    Section 700 - Operation Chapter 7. SLT Features Step Call (Reset Call) CPC-96, CPC-288, and CPC-576 All Versions Description If you dial a busy extension, the System allows you to quickly dial another extension by simply pressing the last digit of the new extension number. Operation To use Step Call (Reset Call) to dial another extension (after a busy extension): Action...

  • Page 294: Trunk Access

    Chapter 7. SLT Features Section 700 - Operation To cancel the Timed Reminder Call feature: Action Result 1. Lift the handset. Intercom dial tone 2. Enter the Timed Reminder Cancel code (default = *39). 3. Replace the handset. Hardware Requirements •...

  • Page 295: Mco Trunk Access

    Section 700 - Operation Chapter 7. SLT Features Hardware Requirements • Considerations • MCO Trunk Access The System supports up to 5 MCO groups for each MCO tenant group. You can seize an idle trunk from the MCO trunk group by entering the MCO access code. Operation To seize an idle trunk: Action...

  • Page 296: Trunk Queuing

    Chapter 7. SLT Features Section 700 - Operation Trunk Queuing CPC-96, CPC-288, and CPC-576 All Versions Description When you try to originate a call by MCO (enter 9 [UK/HK] or 0 [Taiwan, Malaysia, Indonesia]) and all outside lines in a trunk group are busy, the System can call you when a line becomes free. Simply pick up the handset and dial the telephone number when the Trunk Callback alert tone rings.

  • Page 297: Walking Trs (Call Barring) Class Of Service

    Section 700 - Operation Chapter 7. SLT Features Operation To answer a UNA call: Action Result 1. Lift the handset. Intercom dial tone 2. Enter the UNA to Page Pickup code (default = 705 [UK/ Call is received. HK] or 705# [Taiwan, Malaysia, Indonesia]). Hardware Requirements •...
  • Page 298 Chapter 7. SLT Features Section 700 - Operation Hardware Requirements • Considerations • The same Walking TRS (Call Barring) COS code can be used on more than one extension. • Walking TRS (Call Barring) COS mode is kept until the user goes on-hook. •...
  • Page 299 Section 700 - Operation Index Index Index. Auto Repeat Dial DSLT Key Telephone Automatic Call Distributor (ACD) Automatic Call Waiting Camp-on DSLT About User Programming Key Telephone Absence Message DSLT Automatic Day/Night Mode Key Telephone Automatic Route Selection (ARS) Message No. and Text Automatic Trunk to Trunk Transfer Key Telephone System...
  • Page 300 Index Section 700 - Operation Call Forward ID Codes for Voice Mail Call Park Setting DSLT Call Forward No Answer Destination Extension Key Telephone Setting Call Forwarding Call Pickup All Calls DSLT DSLT Extension Direct Pickup Key Telephone DSLT Key Telephone Busy DSLT Extension Group Pickup...
  • Page 301 Section 700 - Operation Index Callback CLI/DDI Voice Mail ID Code (Third Party) Message Key CO Trunk Interface - ISDN PRI Message Waiting Compatibility DSLT Centrex/PBX Key Telephone Computer Telephony Integration (CTI) Capability Conference Calls Callback Request Busy Override DSLT DSLT Key Telephone Key Telephone...
  • Page 302 Index Section 700 - Operation Delayed Ringing Direct In Line Appearances Devices Direct Inward System Access (DISA) Programming System Dial Pad Direct Inward System Access (DISA) Ringing Ringing Types Key Telephone Direct Line (DL) Ringing Dialling Ringing Types Onhook DSLT Direct Trunk Access Key Telephone DSLT...
  • Page 303 Section 700 - Operation Index DSS/72 Console ISDN/PRI S-Point Interface DSS/BLF Appearances Extension Name Assignment DTMF Large-Display Phone Example Signal Conversion Small-Display Phone Example DSLT Extension Name Assignments Key Telephone Extension Names Setting Extension Restriction COS Extension Timers EM/24 Console Exception Day Mode Setting Exclusive Hold...
  • Page 304 Index Section 700 - Operation No Answer Internal Hold Tone DSLT Music Key Telephone Network System Hold DSLT Free Slot Key Telephone Hot Dial Pad Key Telephone Hot Line Groups DSLT Hunt Group Key Telephone Circular Hunt Group Next Extension Circular Pilot Distributed Next Extension...
  • Page 305 Section 700 - Operation Index Ringing Line Preference Speed Dialling Station Lockout JTrunk Ringing Mode Step Call (Reset Call) Delayed Ringing Timed Reminder Call Trunk Access Trunk Queuing Universal Night Answer (UNA) to Page Variable Mode Voice Recognition 159, 160 ANSWER Volume Control Voice Mail (Third Party) Transfer Key...
  • Page 306 Index Section 700 - Operation Key Telephone Day/Night System Exception Day MCO Trunk Access Codes Setting DSLT Manual Day/Night Key Telephone Night, Night 1, Night 2 Special Day Meet-Me Answer Setting Paging Start Time/Mode - Addresses/Values DSLT Key Telephone Internal Hold Tone MOH (Music-on-Hold) Memory Backup Multi-CO (MCO) Appearances...
  • Page 307 Section 700 - Operation Index Night Mode DSLT Automatic Key Telephone Manual Night, Night 2, Night 3 Network Non-Blocking Architecture Non-Verified Account Codes PBX Compatability Key Telephone PC-Based Customizing Tool Personal Speed Dial (PSD) Non-Verified ID Account Codes Setting Names DSLT Personal Speed Dial (PSD) Numbers Numbering Plan...
  • Page 308 Index Section 700 - Operation Priority Message Wait Callback Ringing Line Preference Message Key Ringing Modes Programing Devices Ringing Types Telephone DDI Ringing Programming Devices DISA PC-Based Customizing Tool Multiple Ringing Programming Telephone Progress Tones PSD (Personal Speed Dial) Setting Names Schedule Large-Display Phone Example Setting...
  • Page 309 Section 700 - Operation Index Call Transfer Key Telephone Callback Request Camp-on (Call Waiting) Conference Calls System Do-Not-Distrub (DND) DSLT Flash Send Key Telephone Intercom Calling Last Number Redial S-Point Interface Message Waiting/Callback ISDN/BRI Offhook Signalling ISDN/PRI Offhook Voice Announce SSD (System Speed Dial) Paging Setting Names...
  • Page 310 Index Section 700 - Operation Setting Numbers Setting SSD Index Supervised TRS Override DSLT System Speed Dialling (SSD) Key Telephone DSLT Key Telephone Unsupervised DSLT Key Telephone Transfer Key Voice Mail (Third Party) Tandem Connection Transfer Recall Telephone Programming Network Tenant Group TRS (Call Barring) Codes Walking...
  • Page 311 Section 700 - Operation Index DDI (DID) Day/Night Call Forward ID Code (Third Party) Ringing Modes Voice Mail (Third Party) Trunk Ringing Mode Answer Supervision Alarm Ringing CLI/DDI Voice Mail ID Code BLF Delayed Ringing Disconnect Signal BLF Ringing High Priority Message Waiting Day Ringing Message Key ID Code DDI (DID) Delayed Ringing...

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