D-Link dg-104sh User Manual
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D-Link dg-104sh User Manual

Voip station gateway
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Model DG-104SH
VoIP Station Gateway
Draft User's Guide
Rev. 03 (Aug. 2001)
6DG104SH..03
Printed in Taiwan
RECYCLABLE

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  • Page 1 Model DG-104SH VoIP Station Gateway Draft User’s Guide Rev. 03 (Aug. 2001) 6DG104SH..03 Printed in Taiwan RECYCLABLE...
  • Page 2 This Warranty applies on the condition that the product Registration Card is filled out and returned to a D-Link office within ninety (90) days of purchase. A list of D-Link offices is provided at the back of this manual, together with a copy of the Registration Card.
  • Page 3 D-Link Offices for Registration and Warranty Service The product's Registration Card, provided at the back of this manual, must be sent to a D-Link office. To obtain an RMA number for warranty service as to a hardware product, or to obtain warranty service as to a software product, contact the D-Link office nearest...

  • Page 4: Limitation Of Liability

    INTENDED USE, OR BY ACCIDENT, FIRE, LIGHTNING OR OTHER HAZARD. LIMITATION OF LIABILITY IN NO EVENT WILL D-LINK BE LIABLE FOR ANY DAMAGES, INCLUDING LOSS OF DATA, LOSS OF PROFITS, COST OF COVER OR OTHER INCIDENTAL, CONSEQUENTIAL OR INDIRECT DAMAGES...

  • Page 5: Table Of Contents

    Table of Contents INTRODUCTION ........................................1 ..........................................1 EATURES UNPACKING AND SETUP ...................................... 2 ..........................................2 NPACKING ................................2 DENTIFYING XTERNAL OMPONENTS Front Panel........................................2 Rear Panel ......................................... 2 .....................................3 HYSICAL NSTALLATION .................................3 ONNECTING THE ETWORK ABLE Connecting the VoIP Gateway to a PC ................................
  • Page 6 Local Server Configuration ..................................50 SNMP Trap Configuration ..................................52 Administration Management .................................53 Ethernet Statistics ....................................54 DSP Statistics ......................................55 Tcid Configuration ....................................56 Coding Profile ......................................56 Firmware and Configuration Update..............................57 Save Changes ......................................58 Factory Reset ......................................59 Restart System ......................................60 COMMAND LINE INTERFACE....................................61 General Setup Commands..................................61 TFTP Client Setup Commands................................63...

  • Page 7: Introduction

    The D-Link DG-104SH VoIP Station Gateway links traditional telephony networks to IP networks with conventional telephony devices such as analog phones or fax machines. The DG-104SH includes four loop start Foreign Exchange Subscriber (FXS) interfaces with normal RJ-11 telephone connectors that provide voice/fax communication over the IP network, and it also provide two 10/100 Mbps dual speed Ethernet ports.

  • Page 8: Unpacking And Setup

    ♦ One DG-104SH VoIP Gateway ♦ A/C Power Adapter If any item is found missing or damaged, please contact your local reseller or D-Link directly at one of the offices listed at the rear of the manual for replacement. Identifying External Components This section identifies all the major external components of the device.

  • Page 9: Physical Installation

    (not a crossover cable) with RJ-45 connectors at each end. Make the network connection by plugging one end of the cable into the RJ-45 jack of the DG-104SH, and the other end into a port on your WAN router.

  • Page 10: Connecting The Voip Gateway To A Hub/Switch

    DG-104SH VoIP Station Gateway Connecting the VoIP Gateway to a Hub/Switch To connect the device to either a hub or switch, you must connect the straight cable to the Uplink port.

  • Page 11: Understanding Indicators

    DG-104SH VoIP Station Gateway Understanding Indicators Before configuring your VoIP Gateway, take a few minutes to look over this section and familiarize yourself with the front panel LED indicators depicted below. Power This LED is lit when the device is receiving power; otherwise, it is unlit.

  • Page 12: Configuration

    DG-104SH VoIP Station Gateway Configuration In order to use the DG-104SH VoIP gateway, you must first configure it. Configuring the VoIP Gateway There are two ways to configure the VoIP gateway, both of which are discussed below. They are: Using a terminal or PC running terminal emulation software connected to the diagnostic port via an RS-232 ♦...

  • Page 13: Configuring The Voip Gateway Using Telnet

    DG-104SH VoIP Station Gateway Example of a Console Connection Configuring the VoIP Gateway Using Telnet Once you have set an IP address for your device, you can use a Telnet program (in a VT-100 compatible terminal mode) to access and configure it. Most of the screens are identical, whether accessed from the console port or from a Telnet interface.

  • Page 14: Configuration Settings

    DG-104SH VoIP Station Gateway Initial Screen, First Time Connecting to the device If the boot up process has proceeded too far and you did not reach the Boot Menu shown above, unplug the device, plug it back in (to restart the boot up process), and press <Ctrl+C> until the Boot Menu appears.
  • Page 15 DG-104SH VoIP Station Gateway Boot Menu---IP Configuration screen Use the <Space> key to choose the Gatekeeper mode once the device is rebooted ♦ Gatekeeper Mode (restarted). Choices include: Auto Discovery – When Auto Discovery is chosen, the VoIP gateway will auto-search the Gatekeeper from your LAN or WAN.

  • Page 16: Configuring The Voip Gateway Using A Web Browser

    DG-104SH VoIP Station Gateway of the device is in the down position. Position the cursor over the Restart System item and press <Enter> for the changes to take effect. Your VoIP is now configured for use. Configuring the VoIP Gateway using a Web Browser...
  • Page 17 DG-104SH VoIP Station Gateway Initial Window, First Time Connecting to the Web-Based Management Module Click on the Login to the web-based management module button in the middle of the window. The following window will be displayed: Initially, the VoIP gateway does not have a Username or Password. To log in, simply click on the OK button.
  • Page 18 DG-104SH VoIP Station Gateway Device Information window To begin configuring the device, click on the Config IP & H.323 folder on the left-hand side of the window (shown below).
  • Page 19 DG-104SH VoIP Station Gateway Next, click on Config Device IP Address. The following window will appear:...
  • Page 20 DG-104SH VoIP Station Gateway Configure Device IP Address window The items on this window are described below: Restart Settings Get IP From Choose the method the VoIP gateway will use to obtain its IP settings once it is rebooted ♦...
  • Page 21 DG-104SH VoIP Station Gateway Configure H.323 window The items on this window are described below: Gatekeeper Information Mode Choose the Gatekeeper mode.(Default is Auto) ♦ Gatekeeper IP Address This IP address is necessary if you chose the Manual mode defined as above.

  • Page 22: Using The Boot Menu

    DG-104SH VoIP Station Gateway Using The Boot Menu The DG-104SH VoIP gateway features a Boot Menu, which is described in this chapter. To access the Boot Menu, you must first make sure the console is connected to the Diagnostics port (an RS-232 port with a 9-socket D-shell connector and DCE-type wiring) and the appropriate cabling for the connection is being used.
  • Page 23 DG-104SH VoIP Station Gateway Boot Menu---IP Configuration screen Each item on the IP Configuration screen is described below:...

  • Page 24: Configure Snmp

    DG-104SH VoIP Station Gateway Use the <Space> key to choose the Gatekeeper mode once the device is rebooted ♦ Gatekeeper Mode (restarted). Choices include: Auto Discovery – When Auto Discovery is chosen, the VoIP gateway will auto-search the Gatekeeper from your LAN or WAN.

  • Page 25: Device Information

    ♦ Device Information This screen displays various types of information about the DG-104SH as well as allowing you to enter information pertaining to name, location, and how to reach the person responsible for maintaining the device. Use the <Tab> keys to highlight the second menu item on the Boot Menu, Device Information, and press <Enter>.

  • Page 26: Update Firmware And Configuration Files

    DG-104SH VoIP Station Gateway Boot Menu---Device Information screen Each item on the Device Information screen is described below: Device Type This displays the model name of this device. ♦ MAC Address This displays the MAC address of this device. ♦...

  • Page 27: Save Changes

    DG-104SH VoIP Station Gateway Boot Menu---Update Firmware and Configuration Files screen After making your changes in the fields above, press RESET DEVICE TO START UPDATE to initiate the update sequence. Each item on the Update Firmware and Configuration Files screen is described below: Software Update Mode This specifies downloading the image file through a WAN Link.

  • Page 28: Factory Reset

    DG-104SH VoIP Station Gateway Boot Menu---Saving Settings screen After the settings have been saved to NV-RAM, they will become the default settings for the device, and they will be used every time it is powered on, reset or rebooted. The only exception to this is a factory reset, which will clear all settings and restore them to their initial values, which were present when the device was purchased.

  • Page 29: Restart System

    DG-104SH VoIP Station Gateway Boot Menu---Factory Reset screen Restart System To perform a system reset, use the <Tab> keys to highlight the last menu item on the Boot Menu, Restart System, and press <Enter>. The following Reboot Device screen will be briefly displayed:...

  • Page 30: Web-Based Management

    Web-Based Management Introduction The DG-104SH VoIP gateway offers an embedded Web-based (hypertext) interface allowing users to manage the device from anywhere on the network through a standard browser such as Netscape Navigator/Communicator, 4.x or later, or Microsoft Internet Explorer, 4.x or later. The Web browser acts as a universal access tool and can communicate directly with the device using HTTP protocol.

  • Page 31: Config Device Ip Address

    DG-104SH VoIP Station Gateway Config Device IP Address Configure Device IP Address window The items on this window are described below: Restart Settings Get IP From Choose the method the VoIP gateway will use to obtain its IP settings once it is rebooted ♦...

  • Page 32: Configure H.323

    DG-104SH VoIP Station Gateway Configure H.323 Configure H.323 window The items on this window are described below: Gatekeeper Information Mode Choose the Gatekeeper mode.(Default is Auto) ♦ Gatekeeper IP Address This IP address is necessary if you chose the Manual mode defined as above.

  • Page 33: Device Information

    DG-104SH VoIP Station Gateway Device Information Device Information window The items on this window are described below: Device Type This displays the model name of this device. ♦ MAC Address This displays the MAC address of this device. ♦ Boot PROM Version This displays the version number of the device’s startup code.

  • Page 34: System Gains

    DG-104SH VoIP Station Gateway System Gains System Gains window Enter the desired information on the window above and then click Save.

  • Page 35: Prefer Codec Table

    DG-104SH VoIP Station Gateway Prefer Codec Table First Prefer Codec Table window This window allows you to view the Prefer Codec Table settings. Click the number of Tcid column on the window above to access the second Prefer Codec Table window:...
  • Page 36 DG-104SH VoIP Station Gateway Second Prefer Codec Table window The items on this window are described below: Tcid This displays the port number of this device. (0: port1, 1: port2, 2: port3, 3: port4) ♦ Prefer Codec Type This is a user-defined prefer codec type for the port shown as above.

  • Page 37: Analog Port (Ingress Calls And Dialing Rule Settings For The Gateway's Voice Ports)

    DG-104SH VoIP Station Gateway Analog Port (Ingress Calls and Dialing Rule Settings for the Gateway’s Voice Ports) First Analog Port Telephone No. Table window This window allows you to view the Analog Port Telephone No. Table settings. Click the number of Tcid column on the window above to access the second Analog Port Telephone No. Table...
  • Page 38 DG-104SH VoIP Station Gateway Second Analog Port Telephone No. Table window The items on this window are described below: Tcid This displays the port number of this device. (0: port1, 1: port2, 2: port3, 3: port4) ♦ Telephone No. This is a user-defined Caller ID number for the port shown as above.

  • Page 39: Data Port (Egress Calls And Dialing Rule Settings)

    DG-104SH VoIP Station Gateway Data Port (Egress Calls and Dialing Rule Settings) First Data Port Telephone No. Table window This window allows you to view the Data Port Telephone No. Table settings Click the Add icon on the window above to access the First Data Port Telephone No. Table window:...
  • Page 40 DG-104SH VoIP Station Gateway Second Data Port Telephone No. Table window The items on this window are described below: This is a user-defined prefix strip number for outgoing call to another ♦ Prefix Strip Telephone No. device.. Enter the IP address of the destination you would like to call. One prefix ♦...

  • Page 41: Atpm (Address Translation And Parsing Module) Wizard

    DG-104SH VoIP Station Gateway ATPM (Address Translation and Parsing Module) Wizard ATPM Mode window The items on this window are described below: Analog This Mode allow user to setup advanced ingress calls and dialing rule settings for the gateway’s ♦...

  • Page 42: Analog Mode

    DG-104SH VoIP Station Gateway Analog Mode ATPM Destination Table window The items on this window are described below: Destination ID. This is a user-defined destination ID for the port shown as below. The ID is only and ♦ cannot duplicate.
  • Page 43 DG-104SH VoIP Station Gateway ATPM Hunt Group Table window The items on this window are described below: Hunt Group. This is a user-defined hunt group number for the destination ID shown as below. ♦ Destination ID. This displays the destination ID we set last page.
  • Page 44 DG-104SH VoIP Station Gateway ATPM Address Table window The items on this window are described below: Dial Digit This is a user-defined prefix dial number when user make the call. ♦ HG ID This displays the Hunt Group ID we set last page.

  • Page 45: Data Mode

    DG-104SH VoIP Station Gateway Data Mode ATPM Destination Table window The items on this window are described below: Destination ID. This is a user-defined destination ID for the port shown as below. The ID is only and ♦ cannot duplicate.
  • Page 46 DG-104SH VoIP Station Gateway ATPM Hunt Group Table window The items on this window are described below: Hunt Group. This is a user-defined hunt group number for the destination ID shown as below. ♦ Destination ID. This displays the destination ID we set last page.
  • Page 47 DG-104SH VoIP Station Gateway ATPM Address Table window The items on this window are described below: Dial Digit This is a user-defined prefix dial number when user make the call. ♦ HG ID This displays the Hunt Group ID we set last page.

  • Page 48: Atpm Address Table

    DG-104SH VoIP Station Gateway ATPM Address Table First ATPM Address Table window This window allows you to view the ATPM Address Table settings Click the Add or Delete icon on the window above to access the Second ATPM Address Table window:...
  • Page 49 DG-104SH VoIP Station Gateway Second ATPM Address Table window Enter the desired information on the window above and then click Save.

  • Page 50: Atpm Hunt Group Table

    DG-104SH VoIP Station Gateway ATPM Hunt Group Table First ATPM Hunt Group Table window This window allows you to view the ATPM Hunt Group Table settings Click the Add or Delete icon on the window above to access the Second ATPM Hunt Group Table window:...

  • Page 51: Atpm Destination Table

    DG-104SH VoIP Station Gateway Second ATPM Hunt Group Table window Enter the desired information on the window above and then click Save. ATPM Destination Table...
  • Page 52 DG-104SH VoIP Station Gateway First ATPM Destination Table window This window allows you to view the ATPM Destination Table settings Click the Add or Delete icon on the window above to access the Second ATPM Destination Table window: Second ATPM Destination Table window...

  • Page 53: Dynamic Ip Assignment

    DG-104SH VoIP Station Gateway Dynamic IP Assignment Dynamic IP Assignment window Enter the desired information on the window above and then click Save.

  • Page 54: Static Ip Assignment

    DG-104SH VoIP Station Gateway Static IP Assignment First Static IP Assignment window Click the pointer icon on the window above to access the second Static IP Assignment window:...

  • Page 55: Nat Configuration

    DG-104SH VoIP Station Gateway Second Static IP Assignment window Enter the desired information on the window above and then click Save. NAT Configuration...

  • Page 56: Local Server Configuration

    DG-104SH VoIP Station Gateway NAT Configuration window After entering the desired information on the window above, enable or disable the NAT Function and then click Save. Local Server Configuration First Local Server Configuration window This window allows you to view the current local server configuration settings.
  • Page 57 DG-104SH VoIP Station Gateway Second Local Server Configuration window After completing the local server configuration settings on the window above, select enabled or disabled in the drop- down menu under State and then click Save.

  • Page 58: Snmp Trap Configuration

    DG-104SH VoIP Station Gateway SNMP Trap Configuration SNMP Trap Configuration window The items on this window are described below: Trap Manager IP Address The IP address of the trap receiving station. ♦ Community Name A user-defined SNMP community name. ♦...

  • Page 59: Administration Management

    DG-104SH VoIP Station Gateway Administration Management Administration Management window To add or change a User Account, fill in the appropriate information in the User Name, Old Password (if applicable), New Password, and Confirm New Password fields. Click on the Save button to keep the settings.

  • Page 60: Ethernet Statistics

    DG-104SH VoIP Station Gateway Ethernet Statistics Ethernet Statistics window Items in the window are described as follows: ♦ Rx Packets The total number of packets received by the device. ♦ Rx Bytes The total number of bytes contained in packets received by the device.

  • Page 61: Dsp Statistics

    DG-104SH VoIP Station Gateway ♦ Tx Late Collision The number of late collisions. ♦ Tx Retransmission Limit The number of times the device had to retransmit packets. ♦ Tx Underrun Packets This counter shows the number of runt packets transmitted by the device that are less than the allowed 64-octet minimum length.

  • Page 62: Tcid Configuration

    DG-104SH VoIP Station Gateway Tcid Configuration Tcid Configuration window This read-only window displays a variety of Tcid configuration settings. Coding Profile...

  • Page 63: Firmware And Configuration Update

    DG-104SH VoIP Station Gateway Coding Profile window This read-only window displays various Coding Profile settings. Firmware and Configuration Update Update Firmware and Configuration Files window The items on this window are described below: Software Update Mode This specifies downloading the image file through a WAN Link or LAN Link.

  • Page 64: Save Changes

    DG-104SH VoIP Station Gateway Save Changes Save Changes window After the settings have been saved to NV-RAM, they will become the default settings for the device, and they will be used every time it is powered on, reset or rebooted. The only exception to this is a factory reset, which will clear all settings and restore them to their initial values, which were present when the device was purchased.

  • Page 65: Factory Reset

    DG-104SH VoIP Station Gateway Factory Reset Factory Reset to Default Value window Before performing a Factory Reset, be absolutely certain that this is what you want to do. Once the reset is done, all of the device’s settings stored in NV-RAM will be erased and restored to values present when the device was purchased.

  • Page 66: Restart System

    DG-104SH VoIP Station Gateway Restart System Restart System window To perform a reboot of the device, which resets the system, click the Restart button.

  • Page 67: Command Line Interface

    DG-104SH VoIP Station Gateway Command Line Interface The DG-104SH VoIP gateway offers a line-at-a-time prompt and response scheme to execute various configuration instructions. The interface displays a single prompt character ggdbg> when it is ready to accept a command (ex.
  • Page 68 DG-104SH VoIP Station Gateway nwdbg dtmf_relay <0|1> Definition: This command turns the Dual Tone Multiple Frequency (DTMF) relay function on or off, or shows the DTMF relay state if only nwdbg dtmf_relay is typed. Parameter(s): <0 : off, 1 : on>...

  • Page 69: Tftp Client Setup Commands

    DG-104SH VoIP Station Gateway Parameter(s): <DNS IP> Example: nwdbg dns 10.1.1.5 nwdbg dns <disable|enable> Definition: This command turns on/off the DNS function. If only nwdbg dns is typed, this command shows the DNS IP/STATE Parameter(s): [disable | enable] Example: nwdbg dns disable nwdbg country <code>...
  • Page 70 DG-104SH VoIP Station Gateway Definition: Gets the image from the TFTP server. The <FILENAME> is the name of the image on the TFTP server. If any error happened during downloading image, the message ERROR will be displayed. When the user enters tftp get, the file name in EEPROM will be employed.

  • Page 71: Specifications

    DG-104SH VoIP Station Gateway Specifications Call Control Protocols Compliance: H.323 Voice Compression: G.711 (A-law and u-law), G.723.1, G.729a Analog Voice Ports: Type: Loop-Start FXS interfaces DTMF tone detection/generation V.21/V.25 Modem/Fax tone detection Echo Cancellation: G.165/G.168 Ethernet Ports WAN: NWay 10/100BASE-TX Fast Ethernet ports (MDI-II) LAN: NWay 10/100BASE-TX Fast Ethernet ports (MDI-X) IEEE 802.3 10BASE-T Ethernet compliance...
  • Page 72 DG-104SH VoIP Station Gateway LEDs General Power Test Ethernet WAN: 10/100M, Link/Act LAN: 10/100M, Link/Act Phone 1 to 4 Hook/Ringing Dimensions 220(W) x 167.2(D) x 44.5(H) mm Number of Ports One 10/100BASE-TX Fast Ethernet port (WAN) One 10/100BASE-TX Fast Ethernet port (LAN)
  • Page 73 TEL: 39-02-2900-0676 FAX: 39-02-2900-1723 URL: www.dlink.it E-MAIL: info@dlink.it JAPAN D-LINK TOKYO 10F, 8-8-15 Nishi-Gotanda, Shinagawa-ku, Tokyo 141 Japan TEL: 81-3-5434-9678 FAX: 81-3-5434-9868 URL: www.d-link.co.jp E-MAIL: kida@d-link.co.jp SINGAPORE D-LINK INTERNATIONAL/D-LINK SINGAPORE 1 International Business Park, #03-12 The Synergy, Singapore 609917 TEL : 65-774-6233 FAX: 65-774-6322 E-MAIL: info@dlink.com.sg URL: www.dlink-intl.com...

  • Page 74: Registration Card

    8. What category best describes your company? Aerospace Engineering Education Finance Hospital Legal Insurance/Real Estate Manufacturing Retail/Chainstore/Wholesale Government Transportation/Utilities/Communication Systemhouse/company Other_____________ 9. Would you recommend your D-Link product to a friend? No (why?) ______________________ I don know yet 10. Your comments on this product :____________________________________________________________...

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