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Problem
A tape jam which
cannot be cleared
keeps occurring.
I do not know the
version number of
the firmware for the
P-touch.
When an error message appears on the display
When an error message appears on the display, follow the directions
provided below.
Message
Check # of digits
entered
Cutter Malfunction! The tape cutter has been closed when you tried to print or
Label Too Long!
Text Too Long!
Unable to use XX!
• Please contact Brother customer service.
• The version number and other information for the
firmware can be confirmed by pressing the following
keys:
1. Press (
).
2. Select [Settings] using
or (
).
3. Select [Version information] using
press (
) or (
The number of digits entered in the barcode data does not
match the number of digits set in the barcode parameters.
Enter the correct number of digits.
feed tape. Turn the P-touch off and then on again before
continuing. When tape is tangled in the cutter, remove the
tape.
The length of the label to be printed using the text entered
is longer than 1 m. Edit the text so that the length of the
label is less than 1 m.
The length of the label to be printed using the text entered
is longer than the length setting. Edit the text to fit within
the set length or change the length setting.
Please contact Brother customer service.
TROUBLESHOOTING
Solution
or
, and then press (
).
Cause/Remedy
When an error message appears on the display
)
or
, and then
44
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