Safety and comfort .............................................................................................................................................. 63
Helpful hints ........................................................................................................................................................ 64
Solving general problems .................................................................................................................................... 65
Solving power problems ...................................................................................................................................... 69
Solving hard drive problems ................................................................................................................................ 70
Solving display problems .................................................................................................................................... 73
Solving audio problems ....................................................................................................................................... 78
Solving printer problems ..................................................................................................................................... 80
Solving Network Problems .................................................................................................................................. 84
Solving memory problems .................................................................................................................................. 87
Solving software problems .................................................................................................................................. 94
Resetting the password jumper ........................................................................................................................ 102
Clearing and resetting the CMOS ....................................................................................................................... 104
9 HP PC Hardware Diagnostics ....................................................................................................................... 106
10 System backup and recovery ..................................................................................................................... 108
vii