Epson Stylus Pro 7900 User Manual
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Epson Stylus Pro 7900 User Manual

Epson Stylus Pro 7900 User Manual

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User's Guide
NPD3903-00 EN

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Summary of Contents for Epson Stylus Pro 7900

  • Page 1 User’s Guide NPD3903-00 EN...

  • Page 2: Copyrights And Trademarks

    Seiko Epson Corporation. The information contained herein is designed only for use with this Epson printer. Epson is not responsible for any use of this information as applied to other printers.

  • Page 3: Table Of Contents

    Using the paper basket and paper guides . . .42 Safety Instructions Using Auto Take-up Reel Unit (For Epson Stylus Pro 9900/9910 only)....46 Important Safety Instructions ....6 Printable area .
  • Page 4 Cleaning outside of the printer ... .84 EPSON Printer Utility3 ....121 Cleaning inside of the printer....85 EPSON StatusMonitor.
  • Page 5 Contacting Customer Support ....183 Before Contacting Epson....183 Help for Users in North America ..184 Help for Users in Europe .

  • Page 6: Safety Instructions

    Epson Stylus Pro 7900/7910/9900/9910 User’s Guide Safety Instructions Safety Instructions When choosing a place for this product ❏ Place this product on a flat, stable surface that Important Safety is larger than this product. This product will not operate properly if it is tilted or at an Instructions angle.

  • Page 7: When Using This Product

    Epson Stylus Pro 7900/7910/9900/9910 User’s Guide Safety Instructions ❏ Do not use a damaged or frayed power cord. When using this product ❏ If you use an extension cord with this product, make sure the total ampere rating of ❏ Do not put your hand inside this product or the devices plugged into the extension cord touch the ink cartridges during printing.

  • Page 8: When Handling The Ink Cartridges

    Epson Stylus Pro 7900/7910/9900/9910 User’s Guide Safety Instructions ❏ If you remove an ink cartridge for later use, When handling the ink protect the ink supply area from dirt and dust, and store it in the same environment as cartridges this product.

  • Page 9: Introduction

    User’s Guide Introduction Support for a range of paper types Introduction Epson offers a range of special media for ensuring high-quality printing. By selecting the right paper for the application, whether for indoor or outdoor use (lamination is recommended), you can express a whole new world of art.
  • Page 10 Take-up Reel Unit and SpectroProofer (optional) By installing SpectroProofer, you can perform the color measurement operation using the print result done. Auto Take-up Reel Unit winds the roll paper automatically. The Auto Take-up Reel Unit is optional with Epson Stylus Pro 9900/9910.

  • Page 11: Printer Parts

    1. Adapter holder Stylus Pro 9900/9910. There is one maintenance Fix the roll paper when setting the roll paper. tank on the right side of Epson Stylus Pro 7900/7910. 2. Roll paper cover Open the roll paper cover when you set or remove 2.

  • Page 12: The Control Panel

    Epson Stylus Pro 7900/7910/9900/9910 User’s Guide The Control Panel 5. Paper Source button ( The Control Panel ❏ Selects a paper source and roll paper cut method. The icon changes by pressing this button. However, you cannot change the paper source icon to Sheet...

  • Page 13: Lights

    Epson Stylus Pro 7900/7910/9900/9910 User’s Guide The Control Panel ❏ Feeds the sheet in the forward direction when Lights you press the button. ❏ Changes the parameter in the forward reverse order when selecting a desired parameter in the Menu mode.

  • Page 14: Display

    When you select paper number (1 to 10) for setting. CUSTOM PAPER, the number you selected appears. You can select the following paper source icons See “Printing with Non-Epson Media” on by pressing the button displayed on the LCD page 157 panel.

  • Page 15: Ink Remaining

    8. Maintenance tank icon The rightmost icons show the free space of the Orange (O) maintenance tanks. There are two maintenance Yellow (Y) icons for Epson Stylus Pro 9900/9910 and one for Epson Stylus Pro 7900/7910. Light Cyan (LC) Matte Black (MK) Icon...

  • Page 16: Menu Mode

    Epson Stylus Pro 7900/7910/9900/9910 User’s Guide The Control Panel Menu Mode 9. Option usage icon Displays whether options are available to use or not. The Menu mode enables you to make printer settings similar to those you would normally Option...
  • Page 17 Epson Stylus Pro 7900/7910/9900/9910 User’s Guide The Control Panel 1. Select a menu. 2. There are three cases depending on the items you have Example: Select PRINTER SETUP. selected. Press the button to enter the Menu A. When you can select a parameter mode.
  • Page 18 Epson Stylus Pro 7900/7910/9900/9910 User’s Guide The Control Panel B. When you execute a function C. When you want to display the printer Example: When selecting NOZZLE CHECK in the information Example: When selecting INK LEVEL in the TEST PRINT menu PRINTER STATUS menu.

  • Page 19: Menu List

    Epson Stylus Pro 7900/7910/9900/9910 User’s Guide The Control Panel Menu list Menu Item Parameter “PRINTER SETUP” on PLATEN GAP NARROW, STANDARD, WIDE, WIDER, WIDEST page 21 PAGE LINE ON, OFF ROLL PAPER MARGIN DEFAULT, TOP/BOTTOM 15mm, TOP 35/BOTTOM 15mm, 3mm, 15mm...
  • Page 20 Epson Stylus Pro 7900/7910/9900/9910 User’s Guide The Control Panel “PAPER SETUP” on ROLL PAPER REMAINING REMAINING PAPER SETUP page 25 ROLL PAPER LENGTH ROLL LENGTH ALERT PAPER TYPE Photo Paper Proofing Paper Fine Art Paper Matte Paper Plain Paper Others...

  • Page 21: Details Of Menu Mode

    Epson Stylus Pro 7900/7910/9900/9910 User’s Guide The Control Panel Details of Menu mode PRINTER SETUP Item Parameter Explanation PLATEN GAP NARROW You can adjust the distance between the print head and paper. STANDARD ❏ STANDARD: Normally, select STANDARD. WIDE ❏...
  • Page 22 Epson Stylus Pro 7900/7910/9900/9910 User’s Guide The Control Panel Item Parameter Explanation ❏ PAPER SKEW CHECK If the paper is not straight, an error message appears on the LCD panel and the printer stops printing. ❏ OFF: A paper align error does not occur even if the printed data is out of range of the paper, and the printer continues to print.

  • Page 23: Test Print

    Epson Stylus Pro 7900/7910/9900/9910 User’s Guide The Control Panel TEST PRINT Item Parameter Explanation NOZZLE CHECK PRINT You can print a print head nozzle check pattern for each ink cartridge. See “Nozzle check” on page 76 STATUS SHEET PRINT You can print the current printer status.

  • Page 24: Printer Status

    MM/DD/YY HH:MM GMT, (NOT UPLOADED) * This function is not supported in some areas. For details, visit your local Epson Web site or contact your local Epson dealer/representative. Note: ❏ When the Ink Check light flashes or remains on, you need to replace the expended ink cartridge. If you replace the cartridge correctly, the counter resets automatically.

  • Page 25: Paper Setup

    Epson Stylus Pro 7900/7910/9900/9910 User’s Guide The Control Panel PAPER SETUP When you use non-Epson media, be sure to make the appropriate settings for the paper. Item Parameter Explanation ROLL PAPER REMAINING PAPER You can set the paper remaining counter function only...
  • Page 26 The Control Panel CUSTOM PAPER When you use non-Epson media, you need to make settings suitable for the media. After you have selected the paper number, make the following settings. Make sure to select the paper from PAPER TYPE first, and then make the PLATEN GAP setting and so on.

  • Page 27: Head Alignment

    Parameter Explanation PAPER THICKNESS SELECT PAPER TYPE When using Epson special media, select the paper type. If you use non-Epson special media, enter the SELECT THICKNESS paper thickness in the range of 0.1 to 1.5 mm. ALIGNMENT AUTO When you select AUTO, the adjustment pattern for...
  • Page 28 Epson Stylus Pro 7900/7910/9900/9910 User’s Guide The Control Panel OPTIONS SETUP When you use the optional equipment, set the following items. Item Parameter Explanation SpectroProofer STATUS INFORMATION In STATUS INFORMATION, displays the status of each item of SpectroProofer, such as the version of...

  • Page 29: Maintenance Mode

    Epson Stylus Pro 7900/7910/9900/9910 User’s Guide The Control Panel Maintenance Mode Maintenance mode list You can change the language or unit used on the Item Parameter Explanation display or return all the setting values to their factory default. LANGUAGE JAPANESE...

  • Page 30: Paper Handling

    Outer diameter 103 mm or less of paper may be changed by the manufacturer at 3-inch core: any time, Epson cannot attest to the quality of any Outer diameter 150 mm or less non-Epson brand or type of paper. Always test...

  • Page 31: Using Roll Paper

    Epson Stylus Pro 7900/7910/9900/9910 User’s Guide Paper Handling Using Roll Paper To unlock the adapter holder, push the lock lever of the adapter holder down firmly. Then move the adapter holder to the left with the handle. Loading roll paper To load roll paper, follow the steps below.
  • Page 32 Epson Stylus Pro 7900/7910/9900/9910 User’s Guide Paper Handling Switch the lever of the roll media adapter to Attach the roll media adapters on both ends fit the core size of the roll paper. of the roll paper. Then, pull down the lock lever of the adapters on both sides to lock.
  • Page 33 Epson Stylus Pro 7900/7910/9900/9910 User’s Guide Paper Handling Slide the adapter holder with the handle to Slide the adapter holder with the handle to make the left roll media adapter align with the right to set it in the holder axis firmly.
  • Page 34 When using the paper basket, set it in the forward or backward position. If you are using Epson Stylus Pro 9900/9910, you can also use the optional Auto Take-up Reel Unit. See “Using the paper basket and paper guides”...

  • Page 35: Cutting The Roll Paper

    Epson Stylus Pro 7900/7910/9900/9910 User’s Guide Paper Handling Cutting the roll paper after printing Cutting the roll paper Cutting the roll paper automatically There are two ways to cut the roll paper. Cut the roll paper automatically after printing each page.

  • Page 36: Removing The Roll Paper

    Epson Stylus Pro 7900/7910/9900/9910 User’s Guide Paper Handling Press the button to release the paper Removing the roll paper presser. The roll paper is rewound automatically if the printer state is after the paper cut but in Note: We recommend that you remove the roll paper from the READY state.
  • Page 37 Epson Stylus Pro 7900/7910/9900/9910 User’s Guide Paper Handling To unlock the adapter holder, push the lock Pull up the lock lever of the adapter to lever of the adapter holder down firmly. unlock. Then remove the roll media adapter Move the adapter holder to the left with the from the paper roll.

  • Page 38: Using Cut Sheet Media

    ❏ If roll paper is loaded, rewind it first before loading single sheet paper. ❏ When you use paper other than Epson special Make sure that the roll paper cover is media, see the instructions included with the closed.

  • Page 39: Loading Cut Sheet A3 Size Or Larger / Thick

    Epson Stylus Pro 7900/7910/9900/9910 User’s Guide Paper Handling Load the sheet into the paper insertion slot Loading cut sheet A3 size or until it meets resistance. larger / thick paper Align the right edge of the paper with the setting position, and then insert the paper When you load a cut sheet media A3 or larger or until it meets resistance.
  • Page 40 Epson Stylus Pro 7900/7910/9900/9910 User’s Guide Paper Handling Load the sheet into the paper insertion slot. If ARE THESE SETTINGS OK? appears on the LCD panel, press the button to select NO and then press the button. Set the media type and paper remaining, and then press the button to set the media.

  • Page 41: Ejecting Paper

    “Using the paper basket and paper guides” on page 42 When you use optional Auto Take-up Reel Unit, see the following section. “Using Auto Take-up Reel Unit (For Epson Stylus Pro 9900/9910 only)” on page 46 Caution: For roll paper The paper may fall after ejecting.

  • Page 42: Using The Paper Basket And Paper Guides

    To avoid your prints getting dirty or crinkled, set forward. the paper basket as explained below. The feeding direction is different depending on the media For Epson Stylus Pro 9900/9910, bring the type. rear basket up to the vertical position. Direction...

  • Page 43: When Feeding Paper Backward

    Epson Stylus Pro 7900/7910/9900/9910 User’s Guide Paper Handling When feeding paper backward Slightly tilt the front paper basket to set the paper guides to the horizontal position. Feed the prints backward and store them in the paper basket. This section explains how to switch the status from feeding paper forward to feeding paper backward.
  • Page 44 Epson Stylus Pro 7900/7910/9900/9910 User’s Guide Paper Handling Move the paper guides to the vertical For Epson Stylus Pro 9900/9910, switch the position, and then bring the front basket position of the rear paper basket depending back as far as it goes.

  • Page 45: Storing The Paper Basket

    This section explains how to switch the status from feeding paper backward status to storing paper basket. For Epson Stylus Pro 9900/9910, bring the rear basket up to the vertical position. Note: When printing on Enhanced Matte Paper, you can stack plural prints on the front basket by tilting it until parallel to the floor.

  • Page 46: Using Auto Take-Up Reel Unit (For Epson Stylus Pro 9900/9910 Only)

    Epson Stylus Pro 7900/7910/9900/9910 User’s Guide Paper Handling Remove the hook-and-loop fastener straps, Using Auto Take-up Reel Unit and refasten it downward. Then bring the front paper basket up to the vertical (For Epson Stylus Pro position. 9900/9910 only) When you want to print your data on roll paper...

  • Page 47: Control Box

    Epson Stylus Pro 7900/7910/9900/9910 User’s Guide Paper Handling Control box Winding paper forward Plug the power cord into an outlet (100 V AC), and make sure the sensor light is on. 1. Sensor light Displays the status of the Auto Take-up Reel Unit.
  • Page 48 Epson Stylus Pro 7900/7910/9900/9910 User’s Guide Paper Handling Winding paper backward Tape the leading edge of the roll paper to the take-up reel core in three places. Turn on the printer, and then pull out the roll paper. See step 3 to 6 of the following section.
  • Page 49 Epson Stylus Pro 7900/7910/9900/9910 User’s Guide Paper Handling Taking up your prints Removing paper after take-up When the Auto Take-up Reel Unit is installed, After paper take-up, follow the steps below to and the take-up reel core is loaded with paper to remove the take-up reel core.
  • Page 50 Epson Stylus Pro 7900/7910/9900/9910 User’s Guide Paper Handling Using the core from a used paper Remove the take-up reel core from the flange knob on the movable unit and the roll as a take-up reel core drive unit. You can use a used paper roll as the take-up reel core.
  • Page 51 Epson Stylus Pro 7900/7910/9900/9910 User’s Guide Paper Handling Installing a take-up reel core Remove the flange by pinching the knob. The method of installing the take-up reel unit is the same for both 2-inch and 3-inch reel cores. Make sure that the lock lever is released (turned to the left).

  • Page 52: Printable Area

    Epson Stylus Pro 7900/7910/9900/9910 User’s Guide Paper Handling Turn the lock lever to the front to lock the Printable area movable unit. Make sure the take-up reel unit is locked properly and firmly. Roll The minimum top margin is paper 3.0 mm (0.12")
  • Page 53 Epson Stylus Pro 7900/7910/9900/9910 User’s Guide Paper Handling Parameter TOP/ 15mm 15mm BOTTOM 15mm TOP35/ 35mm 15mm BOTTOM 15mm 15mm 15mm 15mm 15mm 15mm Note: ❏ The print area does not change even when the margins are changed. ❏ The printer automatically detects the dimensions of the paper that is loaded.

  • Page 54: Basic Settings

    Print Settings From the File menu, select Print or Page Setup. This section describes how to print your data from an application using the Epson printer Make sure your printer is selected, and click driver. Printer, Setup, Options, Properties, or Preferences.

  • Page 55: Printing Procedures (Mac Os X)

    Epson Stylus Pro 7900/7910/9900/9910 User’s Guide Basic Settings Select the paper source and paper size Printing procedures (Mac OS according to the paper loaded in the printer. After making the settings, click OK. Making the paper settings Make sure to select the same paper size as you set in the application.

  • Page 56: Selecting The Paper Size

    Epson Stylus Pro 7900/7910/9900/9910 User’s Guide Basic Settings Selecting the paper size Paper Size *XXXX is the paper size. Explanation Roll XXXX Roll Paper - Banner Select this size when using a banner printing paper application. This prints no margins on the top and bottom and a 3-mm margin on the right and left sides.

  • Page 57: Making The Printer Driver Settings

    Epson Stylus Pro 7900/7910/9900/9910 User’s Guide Basic Settings Making the printer driver settings Make the settings. Turn on the printer, and set the paper in the printer. See “Paper Handling” on page 30 Click Print on the File menu of your application.

  • Page 58: Checking The Printer Status

    Also, you Click How to, and EPSON Status Monitor 3 will can cancel a print job using Progress Meter. lead you step by step through a procedure to solve a problem.

  • Page 59: Canceling Printing

    Canceling printing using the computer (Windows) There are a few ways to stop the print operation depending on the situation. When Progress Meter is displayed Click Stop on the EPSON Progress Meter dialog While sending data box. Cancel Cancel Operation...

  • Page 60: Canceling Printing Using The Computer

    Epson Stylus Pro 7900/7910/9900/9910 User’s Guide Basic Settings Changing the Black Ink Canceling printing using the computer (Mac OS X) Both Photo and Matte Black ink are installed in this printer. Click the Printer icon in the Dock. Photo Black ink can be used for photo papers with professional quality results.
  • Page 61 Epson Stylus Pro 7900/7910/9900/9910 User’s Guide Basic Settings Open the Main menu (Windows) or the Select the paper from the Media Type. Print Settings dialog (Mac OS X). The black ink is displayed according to the Windows media type. Mac OS X Select the black ink.

  • Page 62: Options And Consumable Products

    Explanation Epson See the following section for media. special “Paper Information” on page 171 media For the latest information on the media, see the Epson Web site. (Color) Epson Stylus Pro Epson Stylus Pro The printer driver provided with cartridges...

  • Page 63: Options And Consumable

    See the SpectroProofer Mounter (for Epson Stylus Pro 9900/9910) 24"/44" Setup Guide and User’s Guide for details. SpectroProofer Mounter 24" C12C890531 (for Epson Stylus Pro 7900/7910) Roll Media Adapter C12C811241 See the following section for details. “Using Roll Paper” on page 31 Note: ❏...

  • Page 64: Maintenance

    ❏ Choose a flat and stable location that can support the printer weight (about 135.1 kg for Epson Stylus Pro 9900/9910 and 100.9 kg for Epson Stylus Pro 7900/7910). ❏ Use only an outlet that meets the power requirements of this printer.

  • Page 65: Notes For After Printing

    Typically, prints and photos fade over time (change color) due to the effects of light and various constituents in the air. This also applies to Epson special media. However, with the correct storage method, the degree of color change can be kept to the minimum.

  • Page 66: Replacing Ink Cartridges

    Confirming the ink cartridge When the Ink Check light is flashing, this remaining indicates that the ink level is low. If EPSON Status Monitor is installed, a message appears on the computer’s display that tells you the ink is low. If Using the printer’s control panel...

  • Page 67: Using The Printer Driver

    Shortcut Icon check box to display a shortcut icon on your computer by using EPSON Status Monitor. your Windows taskbar. Right-click the shortcut icon, and select the printer name to display the EPSON For Windows Status Monitor 3 dialog box.

  • Page 68: About Ink Cartridges

    Epson Stylus Pro 7900/7910/9900/9910 User’s Guide Maintenance ❏ Do not drop or knock it against hard objects; About ink cartridges otherwise, the ink may leak. ❏ The ink is used not only for printing but also Be sure to use the ink cartridges that are for print head cleaning.

  • Page 69: Replacing Ink Cartridges

    Epson Stylus Pro 7900/7910/9900/9910 User’s Guide Maintenance Push the expended cartridge so the Replacing ink cartridges cartridge is slightly pushed out. Make sure the printer is on. Press the button. If the ink is expended, the cover is slightly opened automatically. Go to step 4.

  • Page 70: Replacing The Maintenance Tank

    Epson Stylus Pro 9900/9910 and one placed on the right for Epson Stylus Pro 7900/7910. If the maintenance tank icon on the LCD panel indicates that the maintenance tank is full or near full, replace the maintenance tank with a new one.

  • Page 71: Replacing The Maintenance Tank

    Replacing the maintenance You can check the free space of the maintenance tank tank on your computer by using EPSON Status Monitor. The instructions are the same as Be sure to use a maintenance tank that is confirming the ink cartridge remaining.

  • Page 72: Replacing The Cutter

    Press the button to enter the Menu mode. For Epson Stylus Pro 9900/9910, repeat step 3 to 5 to replace the maintenance tank on the other side. Press the button to select MAINTENANCE, and then press the button.
  • Page 73 Epson Stylus Pro 7900/7910/9900/9910 User’s Guide Maintenance Press the button. Screw down the cutter with a screwdriver. The paper cutter holder stops at the replacement position. If the optional SpectroProofer Mounter is Carefully remove the old cutter from the attached to the printer, remove it from the printer.
  • Page 74 Epson Stylus Pro 7900/7910/9900/9910 User’s Guide Maintenance Screw up the cutter firmly with a cross head Make sure the cover is installed, and press screwdriver. button. Note: Screw up the cutter firmly, otherwise the cut position may be slightly shifted or skewed.

  • Page 75: Adjusting The Print Head

    Epson Stylus Pro 7900/7910/9900/9910 User’s Guide Maintenance Adjusting the Print Head You may need to adjust the print head if white lines appear in your printed data or if you notice the print quality has declined. You can perform the following printer maintenance functions for maintaining the print head in consistently good condition to ensure the best print quality.

  • Page 76: Nozzle Check

    Window printer driver. Perform head cleaning if you find that the nozzle Use EPSON Printer Utility3 for Mac OS X. check pattern is unexpectedly faint or has missing See “Accessing EPSON Printer Utility3” on dots in the nozzle check pattern.

  • Page 77: Checking The Print Head Nozzles

    Epson Stylus Pro 7900/7910/9900/9910 User’s Guide Maintenance Check if there are missing dots on the Press the button to display NOZZLE nozzle check pattern. CHECK, and then press the button. If there are no missing dots, click Finish. If there are missing dots, click Clean.

  • Page 78: Head Cleaning

    Window printer driver. may be able to solve these problems by using the Use EPSON Printer Utility3 for Mac OS X. Head Cleaning utility to clean the print head, See “Accessing EPSON Printer Utility3” on...
  • Page 79 Epson Stylus Pro 7900/7910/9900/9910 User’s Guide Maintenance Cleaning the print head using the Click Print Nozzle Check Pattern in the Head Cleaning dialog box. printer’s control panel Confirm the nozzle check pattern. Press and hold the button. See “Nozzle check” on page 76...

  • Page 80: Power Cleaning

    Epson Stylus Pro 7900/7910/9900/9910 User’s Guide Maintenance Press the button. Power cleaning If the nozzles are still clogged after performing head cleaning a few times, perform power cleaning. Press the button to enter the Menu mode. The Power light starts flashing and the...

  • Page 81: Automatic Maintenance Function

    Epson Stylus Pro 7900/7910/9900/9910 User’s Guide Maintenance Capping function Automatic maintenance Capping is a function for automatically covering function the print head with a cap (lid) to prevent the print head from drying out. Capping is performed in This printer has a self-cleaning function and the following situations.

  • Page 82: Print Head Alignment

    Usually perform print head alignment using the thickness printer driver. If you do not have a computer or Set the paper type for the Epson special media, software, use the printer’s control panel. and set the paper thickness for the non-Epson media.
  • Page 83 Maintenance Press the button twice for non-Epson Aligning the print head manually media or three times for Epson special Because there is a distance between the print head media. and paper, the misalignment may occur by the humidity or temperature or moving the print To align the print head, see either of the head bidirectionally.

  • Page 84: Cleaning The Printer

    Epson Stylus Pro 7900/7910/9900/9910 User’s Guide Maintenance Cleaning the Printer When BI-D 2-COLOR #1 LC appears on the LCD panel, press the button to select the number, and then press the button. To keep your printer in top operating condition, clean it thoroughly if it becomes soiled.

  • Page 85: Cleaning Inside Of The Printer

    Turn on the printer, and set the roll paper. Set the roll paper of 44-inch width for Epson Stylus Pro 9900/9910 and 24-inch width for Epson Stylus Pro 7900/7910. See “Using Roll Paper” on page 31 Press the button to feed the paper.

  • Page 86: Keeping The Printer

    Epson Stylus Pro 7900/7910/9900/9910 User’s Guide Maintenance Keeping the Printer If some powdery paper dust is accumulated on the platen, use something like a toothpick to remove it. When storing the printer, place it on a horizontal surface with the ink cartridges installed in the printer.

  • Page 87: If You Have Not Used Your Printer For More Than Six Months

    Epson Stylus Pro 7900/7910/9900/9910 User’s Guide Maintenance Transporting the Printer If you have not used your printer for more than six When transporting the printer, repack the printer months using the original box and packing materials to protect from shock and vibration.

  • Page 88: Transporting The Printer

    Epson Stylus Pro 7900/7910/9900/9910 User’s Guide Maintenance Transporting the printer Setting up the printer after transporting When you transport the printer, be sure to repack the printer using the original box and packing The steps you need to take to set up the printer materials.

  • Page 89: Problem Solver

    Epson Stylus Pro 7900/7910/9900/9910 User’s Guide Problem Solver Problem Solver Error Messages on the LCD Panel Error messages Messages are either status messages or error messages. Many common printer problems can be identified by the lights and messages on the LCD panel. See the following messages to solve problems.
  • Page 90 Epson Stylus Pro 7900/7910/9900/9910 User’s Guide Problem Solver Error messages Description What to do CUTTER UNIT NEARING END OF Paper cutter may be Replace the paper cutter. SERVICE LIFE. RECOMMEND dull. See “Replacing the Cutter” on page 72 REPLACING THE CUTTER UNIT...
  • Page 91 F/W INSTALL ERROR The printer fails to Turn the printer off, and then restart the printer. UPDATE FAILED update the firmware. Then, update the firmware using EPSON LFP RESTART THE PRINTER Remote Panel 2 again. PRINTER ERROR The printer needs to be...
  • Page 92 Epson Stylus Pro 7900/7910/9900/9910 User’s Guide Problem Solver Error messages related to the maintenance Error messages Description What to do PAPER SENSOR ERROR The loaded paper is Press the button to clear the error. Press PRESS THE BUTTON not proper for the Print...
  • Page 93 70 MAINTENANCE TANK FULL REPLACE THE RIGHT SIDE MAINTENANCE TANK INK CARTRIDGE Non-genuine ink Replace the ink cartridge with a genuine Epson PLEASE USE GENUINE EPSON cartridge is installed. ink cartridge. INK CARTRIDGES See “About ink cartridges” on page 68...
  • Page 94 INK CARTRIDGE Non-genuine ink Select DECLINE to replace the ink cartridge with a NON-GENUINE CARTRIDGE! cartridge is installed. genuine Epson ink cartridge. Selecting ACCEPT QUALITY OF NON-GENUINE may void EPSON’s warranty. INK MAY VARY See “About ink cartridges” on page 68 See “Replacing ink cartridges”...
  • Page 95 IN PRINTER AND RESTART THE the printer. See “Using Auto Take-up Reel Unit (For PRINTER Epson Stylus Pro 9900/9910 only)” on page 46 TAKE-UP DISCONNECTED Auto Take-up Reel Unit is Select NO, and turn the printer off, and then AUTO TAKE-UP REEL UNIT IS not correctly installed in install the Auto Take-up Reel Unit properly.
  • Page 96 Epson Stylus Pro 7900/7910/9900/9910 User’s Guide Problem Solver Error messages Description What to do SpectroProofer ERROR Error No. 01 Turn the printer off, and then remove the REFER TO THE MANUAL TO SpectroProofer from the printer. Connect the The SpectroProofer is not...
  • Page 97 Epson Stylus Pro 7900/7910/9900/9910 User’s Guide Problem Solver Error messages Description What to do SProofer DISCONNECTED The SpectroProofer is not Select NO, and then turn the printer off, and SpectroProofer IS connected to the printer then connect the SpectroProofer to the printer DISCONNECTED properly.

  • Page 98: When The Maintenance Call Error Occurs

    Epson Stylus Pro 7900/7910/9900/9910 User’s Guide Problem Solver When the maintenance call error occurs A maintenance call warns you to replace the consumables with a new one very soon. If MAINTENANCE CALL NNNN is displayed on the LCD panel, contact your dealer and tell them the maintenance call code. If you continue to use the printer, the service call error occurs.

  • Page 99: Troubleshooting

    Epson Stylus Pro 7900/7910/9900/9910 User’s Guide Problem Solver Troubleshooting You cannot print (because the printer does not work) Cause What to do The printer does not turn on. Is the power cord plugged into the electrical outlet or the printer? Make sure the power cord is securely plugged into the printer.
  • Page 100 Epson Stylus Pro 7900/7910/9900/9910 User’s Guide Problem Solver Cause What to do The printer is not correctly Is the cable plugged properly? connected to the computer. Make sure the printer’s interface cable is securely plugged into the correct terminal of the computer. Also, make sure the cable is not broken nor bent.
  • Page 101 See “You cannot print (because the printer does not work)” on page 99 * "Driver Version" shown on the test page is the version of the driver installed in Windows. It is not the Epson printer driver version that you installed.

  • Page 102: The Printer Sounds Like It Is Printing, But

    Epson Stylus Pro 7900/7910/9900/9910 User’s Guide Problem Solver The printer sounds like it is printing, but nothing prints Cause What to do The ink cartridges may have If the print head moves, but nothing prints, confirm the printer operation. a problem.

  • Page 103: The Prints Are Not What You Expected

    See “Print head alignment” on page 82 Are you using a genuine Epson ink cartridge? If you use the non-Epson ink cartridge, the prints may smear, or the color of the printed image may be changed because the ink end is not correctly detected.
  • Page 104 Epson Stylus Pro 7900/7910/9900/9910 User’s Guide Problem Solver Cause What to do Print quality is poor, uneven, Have you compared the printing result with the image on the display too light, or too dark. monitor? Since monitors and printers produce colors differently, printed colors will not always match on-screen colors perfectly.
  • Page 105 When using paper other than Epson special media, have you set the paper characteristics? When using paper other than Epson special media, set the paper characteristics (custom paper) before printing.
  • Page 106 Epson Stylus Pro 7900/7910/9900/9910 User’s Guide Problem Solver Cause What to do The back of the printed Set PAPER SIZE CHECK to ON in the Menu mode. paper is soiled. If the print image is bigger than the paper width and the PAPER SIZE CHECK is OFF, the image is still printed extending beyond the print area, causing the inside of the printer to become soiled.

  • Page 107: Feeding Or Ejecting Troubles

    Do not use old paper or paper with folds in it. Always use new paper. Is the paper damp? Do not use paper that is damp. Also, Epson special media should be left in the bag until you intend to use it. If it is left out for a long time the paper curls up and gets damp so that it does not feed properly.
  • Page 108 Epson Stylus Pro 7900/7910/9900/9910 User’s Guide Problem Solver Cause What to do The paper is jammed. To remove jammed paper, follow the steps below: 1. If roll paper is jammed, open the roll paper cover and cut the paper at the paper insertion slot.
  • Page 109 Epson Stylus Pro 7900/7910/9900/9910 User’s Guide Problem Solver Cause What to do The paper is jammed 4. Open the front cover if the paper is jammed inside the printer. Caution: Be careful not to touch the cables around the print head; otherwise, the printer may be damaged.

  • Page 110: Other Troubles

    Normally the printer driver packaged with the printer can be used without any problems. However, when applications are upgraded, it may be necessary to upgrade the printer driver. In this case, access the Epson Web site to obtain the latest printer driver.

  • Page 111: Using The Printer Software (Windows)

    See its online help for detailed information for each software. ❏ Printer driver ❏ EPSON Status Monitor 3 ❏ EPSON LFP Remote Panel 2 ❏ Executes the printer maintenance functions and sets the operation of the printer driver in Note: the Utility tab.

  • Page 112: Epson Status Monitor 3

    From the File menu, select Print or Page Setup. EPSON LFP Remote Panel 2 EPSON LFP Remote Panel 2 gives the user a broad range of control over the printer, to update the firmware or register the custom paper. Make sure your printer is selected, and click Printer, Setup, Options, Properties, or Preferences.

  • Page 113: From The Printer Icon

    Epson Stylus Pro 7900/7910/9900/9910 User’s Guide Using the Printer Software (Windows) Example: From the Printer icon When you make common settings or perform printer maintenance, such as Nozzle Check, Head Cleaning, access the printer driver from the Printer icon. Open the Printers and Faxes or Printers folder.

  • Page 114: Getting Information Through Online Help

    Epson Stylus Pro 7900/7910/9900/9910 User’s Guide Using the Printer Software (Windows) Getting Information Right-click your printer icon, and click Printing Preferences. Through Online Help You can view a detailed explanation using the following ways. ❏ Right-click the item, and then click Help.

  • Page 115: Using The Printer Utilities

    ❏ For Windows XP/Windows 2000, click the Using the Printer Utilities button on the top right of the printer driver window, and then click the item. The Epson printer utilities let you check the current printer status and perform printer maintenance from your screen. Nozzle Check This utility checks the print head nozzles to see if they are clogged and need to be cleaned.

  • Page 116: Using Epson Status Monitor 3

    EPSON Status Monitor 3 provides you with checks for printer error. detailed printer status information, a graphic See “Using EPSON Status Monitor 3” on page display of the ink cartridge status and the free space of the maintenance tank, and status messages.

  • Page 117: Status Monitor 3

    Shortcut Icon check box to display a shortcut icon on feature of EPSON Status Monitor 3. your Windows taskbar. Right-click the shortcut icon, and select the printer name to display the EPSON Accessing Monitoring Preferences Status Monitor 3 dialog box.

  • Page 118: Uninstalling The Printer Software

    Epson Stylus Pro 7900/7910/9900/9910 User’s Guide Using the Printer Software (Windows) Uninstalling the Printer Viewing information in Monitoring Preferences Software In the Monitoring Preferences dialog box, you can select error types for which you wish to receive notification, and you can make the shortcut icon This section describes how to uninstall the printer setting and monitoring of shared printers setting.

  • Page 119: Uninstalling Epson Lfp Remote Panel

    Uninstalling EPSON LFP click Change/Remove (or Uninstall/Change). Remote Panel 2 EPSON LFP Remote Panel 2 can be uninstalled from Add or Remove Programs (or Add/Remove Programs) in the Control Panel. For detailed information, see the EPSON LFP Remote Panel 2 online help.

  • Page 120: Using The Printer Software (Mac Os X)

    Guide for installing the software and its online help for detailed information for each software. ❏ Printer driver ❏ EPSON Printer Utility2 ❏ EPSON StatusMonitor ❏ EPSON LFP Remote Panel 2 Note: The dialog may differ depending on the version of the printer software.

  • Page 121: Epson Printer Utility3

    EPSON Printer Utility3 EPSON LFP Remote Panel 2 You can execute the printer maintenance EPSON LFP Remote Panel 2 gives the user a functions, such as Nozzle Check, Head Cleaning. broad range of control over the printer, to update EPSON Printer Utility3 is installed with the the firmware or register the custom paper.

  • Page 122: Accessing The Printer Driver

    Epson Stylus Pro 7900/7910/9900/9910 User’s Guide Using the Printer Software (Mac OS X) Accessing the Printer Accessing the Print dialog Driver Click Print on the File menu of your application. To access the printer driver, follow the steps below. The following procedures may differ depending on the application you use.

  • Page 123: Getting Information Through Online Help

    Using the Printer Software (Mac OS X) Getting Information Using Printer Utilities Through Online Help The Epson printer utilities let you check the current printer status and perform printer To access the online help, click the button in maintenance from your screen.

  • Page 124: Accessing Epson Printer Utility3

    Using EPSON StatusMonitor This utility lets you optimize your printer. You can start this utility only if it is installed. See the EPSON LFP Remote Panel 2 online help for EPSON StatusMonitor provides you with detailed information. detailed printer status information, a graphic...

  • Page 125: Uninstalling The Printer Software

    Check the message and solve the problem accordingly. Uninstalling the printer driver To uninstall the printer driver and EPSON Printer Utility3, follow the steps below. Turn off the printer, and unplug the interface cable connected with the computer and printer.
  • Page 126 Insert the printer software CD-ROM into then double-click the Utilities folder. the CD-ROM drive. Double-click Printer Setup Utility. Double-click the Printer Driver folder. Delete the printer. Note: If the folder does not appear, double-click the EPSON icon on the desk top.

  • Page 127: Uninstalling Epson Lfp Remote Panel

    Double-click the EPSON_IJ_Printer icon. Uninstalling EPSON LFP Remote Panel 2 Drag the EPSON LFP Remote Panel 2 folder to the Trash. See the EPSON LFP Remote Panel 2 online help for more information. If the Authenticate dialog appears, enter the password or phrase and then click OK.

  • Page 128: Variety Of Printings

    Epson Stylus Pro 7900/7910/9900/9910 User’s Guide Variety of Printings Variety of Printings Note: This is a setting example for Windows Vista, when printing from Adobe Photoshop CS3 by using PhotoEnhance. Auto Color Adjustment by PhotoEnhance (Windows only) When using PhotoEnhance, you can adjust the color of the prints depending on the types of subject, such as people, landscape, or night scene.

  • Page 129: Color Adjustment By The Printer Driver

    Epson Stylus Pro 7900/7910/9900/9910 User’s Guide Variety of Printings Color Adjustment by In the PhotoEnhance dialog box, select the effect settings. the Printer Driver See the online help of the printer driver for detailed information. You can adjust colors using the printer driver during printing by setting one of the following three color systems.

  • Page 130: For Mac Os X

    Epson Stylus Pro 7900/7910/9900/9910 User’s Guide Variety of Printings Make the necessary settings. Note: This is a setting example for Windows Vista, when See the online help of the printer driver for printing from Adobe Photoshop CS3 by using detailed information.
  • Page 131 Note: When using Adobe Photoshop CS3 or Adobe Photoshop Lightroom in Mac OS X 10.5, make sure EPSON Color Controls is selected. If EPSON Color Controls is not selected, open the Print dialog, and select Printer Manages Colors for Color Handling.

  • Page 132: Black-And-White Photo Printing

    Epson Stylus Pro 7900/7910/9900/9910 User’s Guide Variety of Printings Black-and-White Photo Make the necessary settings. Printing See the online help of the printer driver for detailed information. For Mac OS X 10.5: Advanced black-and-white photo printing is available by making the settings in the Color Controls dialog box, without using the application software.
  • Page 133 Epson Stylus Pro 7900/7910/9900/9910 User’s Guide Variety of Printings Click Custom for the Mode in the Main Note: menu, and select Color Controls, and then This is a setting example for Windows Vista, when click Advanced. printing from Adobe Photoshop CS3 by using Advanced B&W Photo printing.

  • Page 134: For Mac Os X

    Epson Stylus Pro 7900/7910/9900/9910 User’s Guide Variety of Printings Open the Print dialog. For Mac OS X See “Accessing the Print dialog” on page 122 The settings vary depending on the Mac OS X environment and the type of application used,...
  • Page 135 Epson Stylus Pro 7900/7910/9900/9910 User’s Guide Variety of Printings Open the advanced settings dialog. Make the necessary settings. For Mac OS X 10.5: For more detailed information, see the Click Advanced Color Settings. online help of the printer driver. For Mac OS X 10.5: For Mac OS X 10.3.9 to 10.4:...

  • Page 136: Borderless Printing

    ✽ 914 mm/36 inch/Super A0 ✽ 1118 mm/44 inch/Super B0 ✽ Epson Stylus Pro 7900/7910 does not support these size. Depending on the media type, the print quality may decline or the borderless printing is not supported. See the following section for detailed ❏...

  • Page 137: Application Settings

    Epson Stylus Pro 7900/7910/9900/9910 User’s Guide Variety of Printings Application settings Printer driver settings Set the size of the image data using the Page To print your data with this feature, follow the Setting dialog box of the application software.
  • Page 138 Epson Stylus Pro 7900/7910/9900/9910 User’s Guide Variety of Printings For Mac OS X Select Borderless, and then click Expansion. Open the Page Setup dialog. See “Accessing the Page Setup dialog” on page 122 Select the printer, and then select the paper size and borderless printing such as Auto Expand or Retain Size, and then click OK.
  • Page 139 Epson Stylus Pro 7900/7910/9900/9910 User’s Guide Variety of Printings For Mac OS X 10.3.9 to 10.4: For Mac OS X 10.5: Select Expansion. Select Page Layout Settings. Note: Moving the slider towards Min decreases the amount of the image enlargement; however, as this amount decreases, margins may appear on one or more sides of the paper.

  • Page 140: Roll Paper Cut For Borderless Printing

    Epson Stylus Pro 7900/7910/9900/9910 User’s Guide Variety of Printings Roll paper cut for borderless printing When you use roll paper for borderless printing, the paper cut operation is different according to the Borderless and Auto Cut settings of the printer driver.

  • Page 141: Enlarge Or Reduce Size Printing

    Epson Stylus Pro 7900/7910/9900/9910 User’s Guide Variety of Printings Enlarge or Reduce Size Fit to Page Printing You can fit the size of your data to the size of paper you to print on. You can fit the size of your data to the size of paper you print on.
  • Page 142 Epson Stylus Pro 7900/7910/9900/9910 User’s Guide Variety of Printings For Mac OS X 10.4 to 10.5 Select the paper size that is loaded in the printer from the Output Paper list. Open the Print dialog. Proportionally enlarges or reduces the size of your data to make it fit the paper size you See “Accessing the Print dialog”...

  • Page 143: Fit To Roll Paper Width (Windows Only)

    Epson Stylus Pro 7900/7910/9900/9910 User’s Guide Variety of Printings Select Reduce/Enlarge, and then click Fit to Fit to Roll Paper Width Roll Paper Width. (Windows only) Open the printer driver window. See “From Windows applications” on page 112 Click the Page Layout tab, and then select the same paper size as the paper size of the data.

  • Page 144: Custom

    Epson Stylus Pro 7900/7910/9900/9910 User’s Guide Variety of Printings For Mac OS X Custom Open the Page Setup dialog. Lets you define the percentage you want to reduce or enlarge. See “Accessing the Page Setup dialog” on page 122 For Windows Select the printer and paper size that is loaded in the printer.

  • Page 145: Pages Per Sheet Printing

    Epson Stylus Pro 7900/7910/9900/9910 User’s Guide Variety of Printings Pages Per Sheet Printing For Windows Open the printer driver window. You can print two or four pages of your document on one sheet of paper. See “From Windows applications” on...

  • Page 146: For Mac Os X

    Epson Stylus Pro 7900/7910/9900/9910 User’s Guide Variety of Printings Poster Printing For Mac OS X Open the Print dialog. The poster printing function allows you to print poster-size images by enlarging one page to cover See “Accessing the Print dialog” on several sheets of paper.
  • Page 147 Epson Stylus Pro 7900/7910/9900/9910 User’s Guide Variety of Printings Prepare the print data by using an When you want to print a borderless application. poster, select Borderless in the Main menu. Then, select the Borderless Poster Print The printer driver automatically enlarges check box, and select the number of panels, the image data during printing.

  • Page 148: Joining The Sheets Together Along The Guide

    Epson Stylus Pro 7900/7910/9900/9910 User’s Guide Variety of Printings If you want margins around the poster, Joining the sheets together make sure the Borderless Poster Print check box is cleared, and make the other along the guide settings as necessary.
  • Page 149 Epson Stylus Pro 7900/7910/9900/9910 User’s Guide Variety of Printings For poster printing with margins Lay the upper left sheet on top of the upper right sheet. The X marks should be matched as in the illustration below, and join the...
  • Page 150 Epson Stylus Pro 7900/7910/9900/9910 User’s Guide Variety of Printings Cut the bottom of upper sheets along the Join the upper sheets and lower sheets alignment mark (horizontal blue line). together with cellophane tape on the back of the sheets. The guide is black for the black-and-white printing.

  • Page 151: Printing On Custom Paper

    Epson Stylus Pro 7900/7910/9900/9910 User’s Guide Variety of Printings Printing on Custom For Windows Paper Open the printer driver window. See “From Windows applications” on You can also print on a custom paper, using the steps below. page 112 Click User Defined in the Main menu.

  • Page 152: For Mac Os X

    Epson Stylus Pro 7900/7910/9900/9910 User’s Guide Variety of Printings Set the custom paper size you want to use, For Mac OS X and then click Save. ❏ You can enter up to 24 single-byte Open the Page Setup dialog. characters for the Paper Size Name.
  • Page 153 Epson Stylus Pro 7900/7910/9900/9910 User’s Guide Variety of Printings Enter the paper width, paper height, and Note: margins, and then click OK. ❏ To change the setting you have registered, click the paper size name from the list. The paper size and printer margin you can set is as follow.

  • Page 154: Banner Printing On Roll Paper

    Epson Stylus Pro 7900/7910/9900/9910 User’s Guide Variety of Printings Banner Printing on Roll Application settings Paper You need to make the data for printing a banner using an application. If the paper size you want to print is equal to or This section explains how to print a banner and panorama pictures.
  • Page 155 Epson Stylus Pro 7900/7910/9900/9910 User’s Guide Variety of Printings Select Roll Paper or Roll paper (Banner) Click the Page Layout tab, and select from the Source list. Reduce/Enlarge, and then select Fit to Page or Fit to Roll Paper Width.
  • Page 156 Epson Stylus Pro 7900/7910/9900/9910 User’s Guide Variety of Printings For Mac OS X Make sure the Optimize Enlargement check box is selected. Open the Page Setup dialog. See “Accessing the Page Setup dialog” on page 122 Make sure your printer is selected, and select the document size created using the application.

  • Page 157: Printing With Non-Epson Media

    ❏ Register the custom paper in the Menu mode using the printer's control panel, and print ❏ Register the custom paper by using EPSON using the registered setting. LFP Remote Panel 2. When using EPSON LFP The registered contents are stored when this Remote Panel 2, you can easily register the product is turned off.
  • Page 158 Epson Stylus Pro 7900/7910/9900/9910 User’s Guide Variety of Printings Select the registered number for the user Set the distance between the print head and setting. the paper (Platen Gap), if necessary. You can select the number from 1 to 10.
  • Page 159 You can get a high-quality result if you print a 4. Press the button to go back to the sample image using EPSON LFP Remote previous menu. Panel 2 to set the value for Paper Feed Adjustment. Select the remove skew setting, if necessary.

  • Page 160: Customize The Items Of The Printer Driver

    Epson Stylus Pro 7900/7910/9900/9910 User’s Guide Variety of Printings Customize the Items of To use the registered custom settings, follow the steps below. the Printer Driver 1. Press the button to enter the Menu mode. 2. Press the button to display PAPER SETUP, and then press the button.
  • Page 161 Epson Stylus Pro 7900/7910/9900/9910 User’s Guide Variety of Printings Enter the name in the Name box, and then Click Custom Settings. click Save. You can choose a setting you have registered from the Select Setting list box. Saving as a custom media Enter the name in the Name box, and then click Save.

  • Page 162: Menu Arrangement

    Epson Stylus Pro 7900/7910/9900/9910 User’s Guide Variety of Printings In the List box, arrange the items as you Menu arrangement prefer, or classify the items into groups. ❏ You can arrange the list items by You can arrange the Select Settings, Media Type, drag-and-drop operation.

  • Page 163: Exporting Or Importing

    Epson Stylus Pro 7900/7910/9900/9910 User’s Guide Variety of Printings Importing the settings Exporting or Importing Open the Save or Deletes Select Settings You can export or import the settings you have dialog box or the Saves or deletes Custom registered as a file.

  • Page 164: Using Color Management

    Epson Stylus Pro 7900/7910/9900/9910 User’s Guide Variety of Printings Exporting or importing all settings Using Color Management You can export or import the all of the printer driver settings as a file. Click the Utility tab, and then click Export You can perform color management by the or Import.

  • Page 165: Color Management By Driver Icm

    Epson Stylus Pro 7900/7910/9900/9910 User’s Guide Variety of Printings The printer profile for each sheet that is needed Color management by Driver when performing color management is installed with the printer driver of this product. You can ICM (Windows only) select the profile in the settings dialog box of the printer driver.
  • Page 166 Epson Stylus Pro 7900/7910/9900/9910 User’s Guide Variety of Printings For Windows Vista/Windows XP (Service Select Custom for the Mode in the Main Pack 2 or later and .NET3.0): menu, and select ICM, and then click Select Color Management, and select Advanced.
  • Page 167 Epson Stylus Pro 7900/7910/9900/9910 User’s Guide Variety of Printings In the ICM dialog box, select Driver ICM Color management by Host (Basic) or Driver ICM (Advanced) for the ICM Mode. ICM or ColorSync If you select Driver ICM (Advanced), you...
  • Page 168 Epson Stylus Pro 7900/7910/9900/9910 User’s Guide Variety of Printings Select Color Management, and then select For Windows Document for the Print. Select Printer Manages Colors for the Color Handling. Open the printer driver window. Then click Print One. See “From Windows applications” on...

  • Page 169: Color Management By Application

    Epson Stylus Pro 7900/7910/9900/9910 User’s Guide Variety of Printings For Mac OS X 10.3.9 to 10.4 Color management by Open the Print dialog. application See “Accessing the Print dialog” on The following procedures are for Adobe page 122 Photoshop CS3 and Adobe Photoshop Elements.
  • Page 170 Epson Stylus Pro 7900/7910/9900/9910 User’s Guide Variety of Printings Open the printer driver window For Mac OS X 10.5, select Print Settings and (Windows) or the Print dialog (Mac OS X). select Off (No Color Adjustment) for the Color Settings.

  • Page 171: Paper Information

    Epson Stylus Pro 7900/7910/9900/9910 User’s Guide Paper Information Paper Information Paper Information Epson offers specially designed media for ink jet printers to meet most high-quality printing needs. Item Explanation Media name Describes the media name. Size Describes the paper size for cut sheet media and the width for roll paper.

  • Page 172: Roll Paper

    Epson Stylus Pro 7900/7910/9900/9910 User’s Guide Paper Information Roll paper Premium Glossy Photo Paper (250) Size Borderless Thickness Core diameter 406 mm 16" Recommended 0.27 mm 3" 610 mm 24" 914 mm * 36" * 1118 mm * 44" *...
  • Page 173 Epson Stylus Pro 7900/7910/9900/9910 User’s Guide Paper Information Premium Luster Photo Paper (260) Size Borderless Thickness Core diameter 254 mm 10" Recommended 0.27 mm 3" 300 mm 12" 406 mm 16" 508 mm 20" Impossible 610 mm 24" Recommended 914 mm * 36"...
  • Page 174 Epson Stylus Pro 7900/7910/9900/9910 User’s Guide Paper Information Premium Glossy Photo Paper (170) Size Borderless Thickness Core diameter 420 mm (A2) Impossible 0.18 mm 2" 610 mm 24" Recommended 914 mm * 36" * 1118 mm * 44" * ICC profile...
  • Page 175 Epson Stylus Pro 7900/7910/9900/9910 User’s Guide Paper Information Epson Proofing Paper Publication Size Borderless Thickness Core diameter 330 mm 13" Possible 0.20 mm 3" 432 mm 17" 610 mm 24" 914 mm * 36" * 1118 mm * 44" *...
  • Page 176 Epson Stylus Pro 7900/7910/9900/9910 User’s Guide Paper Information Enhanced Adhesive Synthetic Paper Size Borderless Thickness Core diameter 610 mm 24" Possible 0.17 mm 2" 1118 mm * 44" * ICC profile Media type of the printer driver Auto Cut Photo Black...
  • Page 177 Epson Stylus Pro 7900/7910/9900/9910 User’s Guide Paper Information Singleweight Matte Paper Size Borderless Thickness Core diameter 432 mm 17" Recommended 0.14 mm 2" 610 mm 24" 914 mm * 36" * 1118 mm * 44" * ICC profile Media type of the printer driver...
  • Page 178 914 mm * 36" * 1118 mm * 44" * ICC profile Media type of the printer driver Auto Cut Photo Black Matte Black Fine Art Paper Canvas Pro9900_7900 Pro9900_7900 Canvas_PK.icc Canvas_MK.icc * Epson Stylus Pro 7900/7910 does not support these size.

  • Page 179: Cut Sheet

    Epson Stylus Pro 7900/7910/9900/9910 User’s Guide Paper Information Cut sheet Premium Glossy Photo Paper Size Borderless Thickness Super A3/B Possible 0.27 mm Impossible ICC profile Media type of the printer driver Photo Black Matte Black Photo Paper Premium Glossy Photo...
  • Page 180 Epson Stylus Pro 7900/7910/9900/9910 User’s Guide Paper Information Archival Matte Paper/Enhanced Matte Paper Size Borderless Thickness Super A3/B Possible 0.26 mm Impossible ICC profile Media type of the printer driver Photo Black Matte Black Matte Paper Archival Matte Paper Pro9900_7900...
  • Page 181 Epson Stylus Pro 7900/7910/9900/9910 User’s Guide Paper Information Watercolor Paper - Radiant White Size Borderless Thickness Super A3/B Possible 0.29 mm ICC profile Media type of the printer driver Photo Black Matte Black Fine Art Paper Watercolor Paper - Radiant White...
  • Page 182 Epson Stylus Pro 7900/7910/9900/9910 User’s Guide Paper Information Enhanced Matte Posterboard Size Borderless Thickness 24" × 30" Possible 1.30 mm 30" × 40" ICC profile Media type of the printer driver Photo Black Matte Black Others Enhanced Matte Poster Board...

  • Page 183: Where To Get Help

    New :For All products Technical Support Web Before Contacting Epson Site If your Epson product is not operating properly and you cannot solve the problem using the troubleshooting information in your product Epson’s Technical Support Web Site provides New :Only inkjet, SPC, and Scanner products are used in this section.

  • Page 184: Help For Users In North America

    In addition to your distance charges may apply. product documentation, we provide the following sources for obtaining information: Before you call Epson for support, please have the following information ready: Your Dealer ❏ Product name Don’t forget that your dealer can often help...

  • Page 185: Help For Users In Singapore

    User’s Guide Where To Get Help Epson Helpdesk Help for Users in Thailand Epson Helpdesk is provided as a final backup to make sure our clients have access to advice. Contacts for information, support, and services New :For all products...

  • Page 186: Help For Users In Indonesia

    Epson Hong Kong Limited. ❏ Frequently Asked Questions (FAQ), Sales Internet Home Page Enquiries, questions through e-mail Epson Hong Kong has established a local home Epson Hotline page in both Chinese and English on the Internet to provide users with the following information: ❏...

  • Page 187: Help For Users In Malaysia

    Epson Stylus Pro 7900/7910/9900/9910 User’s Guide Where To Get Help Help for Users in Malaysia Help for Users in India Contacts for information, support, and services Contacts for information, support, and services New :For All products New :For all products...

  • Page 188: Help For Users In The Philippines

    Philippines To obtain technical support as well as other after New :For All products sales services, users are welcome to contact the Epson Philippines Corporation at the telephone and fax numbers and e-mail address below: Trunk Line: (63-2) 706 2609...

  • Page 189: Product Information

    Connection requirements System requirements The connection requirements differ depending on Windows the connection you use. See the Epson Web site for the latest supported operating system. Operating Windows Vista x64, Windows Vista, system Windows XP x64, Windows XP,...

  • Page 190: Printer Specifications

    Epson Stylus Pro 7900/7910/9900/9910 User’s Guide Product Information Printer Specifications Maximum 2880 × 1440 dpi Resolution Print direction Bidirectional Control code ESC/P2, ESC/P3 Printing 256 MB for Main 65 MB for Network Printing On-demand ink jet Character tables PC 437 (US, Standard...

  • Page 191: Electrical

    Epson Stylus Pro 7900/7910/9900/9910 User’s Guide Product Information Electrical Ink cartridges Rated voltage AC 100-240 V Colors Photo Black Input voltage AC 90 to 264 V Matte Black range Light Black Rated 50 to 60 Hz Light Light Black frequency...

  • Page 192: Environmental

    Epson Stylus Pro 7900/7910/9900/9910 User’s Guide Product Information Environmental Note: ❏ The ink cartridges packaged with your printer are partly used during initial setup. In order to produce high-quality prints, the print head in Temperature Operation 10 to 35ºC your printer will be fully charged with ink. This (50 to 95ºF)

  • Page 193: Standards And Approvals

    Epson Stylus Pro 7900/7910/9900/9910 User’s Guide Product Information Standards and Approvals Interface Your printer is equipped with a USB interface and Safety UL 60950-1 an Ethernet interface. CSA C22.2 No.60950-1 USB interface Low Voltage EN 60950-1 Directive 2006/95/EC The printer’s built-in USB interface is based on the...
  • Page 194 EDM (or myEpsonPrinter) status, 24 Enlarge size printing, 141 Option interface connector, 11 EPSON Printer Utility3, 121 EPSON StatusMonitor (Mac OS X), 124 EPSON Status Monitor 3 (Windows), 116 Page line, 21 Pages per sheet printing, 145 Paper basket, 11...
  • Page 195 Epson Stylus Pro 7900/7910/9900/9910 User’s Guide Index Paper skew check, 22 USB interface connector, 11 Paper suction, 26 Using roll paper, 31 Paper thickness, 27 Paper type, 25, 26 PhotoEnhance (Windows), 128 Version, 24 Platen Gap, 21, 26 Poster printing with margins, 146...

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