Lenovo S400Z User Manual
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Lenovo S400z and S405z

User Guide

Machine Types: 10HB, 10HD, and 10K2

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Summary of Contents for Lenovo S400Z

  • Page 1: User Guide

    Lenovo S400z and S405z User Guide Machine Types: 10HB, 10HD, and 10K2...
  • Page 2 Important safety information” on page iii and Appendix F “Notices” on page 83. First Edition (October 2015) © Copyright Lenovo 2015. LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant a General Services Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS-35F-05925.
  • Page 3: Table Of Contents

    Accessing a program on your computer . . . Starting the Setup Utility program ..An introduction to Lenovo programs ..Enabling or disabling a device ..
  • Page 4 Trademarks ....Safety and warranty ... Lenovo Web site ... . Lenovo S400z and S405z User Guide...
  • Page 5: Read This First: Important Safety Information

    ® Format (PDF) version from the Lenovo Support Web site at http://www.lenovo.com/UserManuals. The Lenovo Support Web site also provides the Safety, Warranty, and Setup Guide and this User Guide in additional languages. Service and upgrades Do not attempt to service a product yourself unless instructed to do so by the Customer Support Center or your documentation.
  • Page 6: Static Electricity Prevention

    Do not use any power cords where the electrical contacts on either end show signs of corrosion or overheating or where the power cord appears to have been damaged in any way. Lenovo S400z and S405z User Guide...
  • Page 7: Extension Cords And Related Devices

    • Do not leave your computer, power adapter, or accessories in contact with your lap or any part of your body for an extended period when the products are functioning or when the battery is charging. Your © Copyright Lenovo 2015...
  • Page 8: Operating Environment

    Do not eat or smoke over your keyboard. Particles that fall into your keyboard can cause damage. Laser compliance statement Lenovo S400z and S405z User Guide...
  • Page 9: Power Supply Statement

    • Place the computer on a sturdy and low base, or anchor the furniture and position the computer as far back on the furniture as possible. • Keep remote controls, toys, and other items that might attract children off the computer. • Keep the computer, cables, and cords out of the reach of children. © Copyright Lenovo 2015...
  • Page 10 • Supervise children in rooms where these safety tips have not been followed. viii Lenovo S400z and S405z User Guide...
  • Page 11: Chapter 1. Product Overview

    Figure 1. Front view Integrated microphone Integrated camera activity indicator Integrated camera shield control slider Integrated camera Optical drive eject/close button Optical drive activity indicator Power button • Integrated camera Used to take pictures or hold a video conference. © Copyright Lenovo 2015...
  • Page 12 Used to turn on your computer. You also can use the power button to turn off your computer only when ® ® you cannot use any Microsoft Windows shutdown procedure to turn off your computer. Lenovo S400z and S405z User Guide...
  • Page 13: Rear View

    Rear view Figure 2. Rear view Security-lock slot USB 3.0 connectors (2) Headset connector Card reader slot USB 2.0 connectors (3) HDMI -out connector Ethernet connector ac power adapter connector Internal speakers (2) • ac power adapter connector Used to connect the ac power adapter to your computer for power supply. •...
  • Page 14 (PDA). • USB 3.0 connector Used to connect a device that requires a USB 2.0 or USB 3.0 connection, such as a keyboard, a mouse, a scanner, a printer, or a PDA. Lenovo S400z and S405z User Guide...
  • Page 15: Computer Components

    Computer components Note: Depending on your computer model, some of the following components might not be available. Figure 3. Computer components Chapter 1 Product overview...
  • Page 16 Heat sink Coin-cell battery ® System board VESA mount bracket Storage drive bracket System fan Storage drive Internal speakers (2) Feet (2) Power button board Converter board Optical drive Optical drive bracket ac power adapter Lenovo S400z and S405z User Guide...
  • Page 17: Parts On The System Board

    Note: For the parts that are displayed on the following two figures but not introduced in the corresponding tables, see “Front view” on page 1 and “Rear view” on page 3. For S400z Figure 4. Parts on the system board (S400z) M.2 Wi-Fi card slot Microprocessor...
  • Page 18 Power button board connector SATA connector 1 (connecting to the storage drive) SATA power connector (connecting to the storage drive and optical drive) SATA connector 2 (connecting to the optical drive) System fan connector Coin-cell battery Lenovo S400z and S405z User Guide...
  • Page 19: Machine Type And Model Label

    Machine type and model label The machine type and model label identifies your computer. When you contact Lenovo for help, the machine type and model information helps support technicians to identify your computer and provide faster service. The machine type and model label is attached on the rear of your computer as shown.
  • Page 20 Your computer is preinstalled with Windows 7 or Windows 10 operating system. Additional operating systems might be identified by Lenovo as compatible with your computer. To determine if an operating system has been certified or tested for compatibility, check the Web site of the operating system provider.
  • Page 21 Security features For more information, see Chapter 4 “Security” on page 29. System management features • Ability to store power-on self-test (POST) hardware test results • Desktop Management Interface (DMI) Desktop Management Interface provides a common path for users to access information about all aspects of a computer.
  • Page 22: Specifications

    Accessing a program on your computer Note: For Windows 7, depending on your computer model, some of the Lenovo programs might be ready to be installed, so you need to install them manually. Then, you can access and use these programs.
  • Page 23: An Introduction To Lenovo Programs

    – Read how-to articles, explore Lenovo forums, and stay up-to-date on technology news with articles and blogs from trusted sources. Lenovo Companion is filled with exclusive Lenovo content to help you learn more about what you can do with your computer.
  • Page 24 The SHAREit or Lenovo SHAREit program provides a quick and easy way to share files and folders among computers, smartphones, tablets, or smart TVs with the Android or the Windows operating system installed. SHAREit or Lenovo SHAREit uses any type of network or even no network at all to share files and folders.
  • Page 25: Chapter 2. Using Your Computer

    “Connecting to a network” on page 20 Adjusting the computer stand You can use the computer stand to adjust the computer to a position comfortable for you. Note: The computer stand is available only on some models. © Copyright Lenovo 2015...
  • Page 26: Adjusting The Frame Stand

    Pull the frame stand open. Then, you can adjust the angle of the computer between 15° and 40° to the rear as shown. CAUTION: Ensure that the angle is at least 15° from the vertical position; otherwise, the computer might be unstable and tip over. Figure 7. Adjusting the frame stand Lenovo S400z and S405z User Guide...
  • Page 27: Adjusting The Monitor Stand

    Lenovo for help. In addition, some locations offer extended privileges and services to registered users. To register your computer with Lenovo, ensure that your computer is connected to the Internet. Then, go to http://www.lenovo.com/register and follow the instructions on the screen.
  • Page 28: Setting The Computer Volume

    • Before moving the computer, remove the disc from the drive. Handling and storing a disc When handling and storing a disc, follow these guidelines: • Hold the disc by its edges. Do not touch the surface of the side that is not labeled. Lenovo S400z and S405z User Guide...
  • Page 29: Playing And Removing A Disc

    • To remove dust or fingerprints, wipe the disc with a clean, soft cloth from the center to the outside. Wiping the disc in a circular direction might cause loss of data. • Do not write or stick paper on the disc. •...
  • Page 30: Connecting To A Network

    Note: If the Bluetooth icon is not displayed in the Windows notification area, add the icon to the notification area. See “Adding an icon to the Windows notification area” on page 18. Lenovo S400z and S405z User Guide...
  • Page 31: Chapter 3. You And Your Computer

    Comfort Although no single working position is ideal for everyone, here are a few guidelines to help you find a position that suits you best. The following figure sets an example for your reference. © Copyright Lenovo 2015...
  • Page 32: Accessibility Information

    Accessibility information Lenovo is committed to providing users who have hearing, vision, and mobility limitations with greater access to information and technology. This section provides information about the ways these users can get the most out of their computer experience. You also can get the most up-to-date accessibility information from the following Web site: http://www.lenovo.com/accessibility...
  • Page 33 Ease of Access Center Ease of Access Center on the Windows operating system enables users to configure their computers to suit their physical and cognitive needs. To use Ease of Access Center, do the following: 1. Click the Start button to open the Start menu. 2.
  • Page 34 – Change the size of the items on the desktop or a window. Note: This function might not work on some windows. If your mouse has a wheel, press and hold Ctrl, and then scroll the wheel to change the item size. Lenovo S400z and S405z User Guide...
  • Page 35: Cleaning Your Computer

    Then, you can type a message on your computer and send it to the telephone. Documentation in accessible formats Lenovo provides electronic documentation in accessible formats, such as properly tagged PDF files or HyperText Markup Language (HTML) files. Lenovo electronic documentation is developed to ensure that visually impaired users can read the documentation through a screen reader.
  • Page 36: Keeping Your Computer Current

    The cause of a problem might be change in hardware, change in software, or any other actions that might have taken place. A log book can help you or a Lenovo technician determine the cause of a problem. • Back up your data on the storage drive regularly. You can restore the storage drive from a backup.
  • Page 37: Moving Your Computer

    12. For more information about using the program, refer to the help system of the program. – Turn on or restart your computer. Then, repeatedly press and release the F2 key until the Lenovo Rescue System program opens. Select Driver and Application Installation and follow the instructions on the screen.
  • Page 38 Lenovo S400z and S405z User Guide...
  • Page 39: Chapter 4. Security

    “Protecting data against viruses” on page 31 • “Computrace Agent software embedded in firmware” on page 31 Locking your computer This section provides information about locking your computer with the locking devices to keep your computer safe. © Copyright Lenovo 2015...
  • Page 40: Attaching A Kensington-Style Cable Lock

    The cable lock also locks the buttons used to open the computer cover. This is the same type of lock used with many notebook computers. You can order such a cable lock directly from Lenovo by searching for Kensington at: http://www.lenovo.com/support Figure 10.
  • Page 41: Using And Understanding Firewalls

    Your computer is preinstalled with an antivirus program to help you guard against, detect, and eliminate viruses. Lenovo provides a full version of antivirus software on your computer with a free 30-day subscription. After 30 days, you must renew the license to continue receiving the antivirus software updates.
  • Page 42 Lenovo S400z and S405z User Guide...
  • Page 43: Chapter 5. Advanced Configuration

    3. Select the feature you want to enable or disable and press Enter. 4. Select the desired setting and press Enter. 5. Exit the Setup Utility program. See “Exiting the Setup Utility program” on page 36. © Copyright Lenovo 2015...
  • Page 44: Enabling Or Disabling Erp Lps Compliance Mode

    Enabling or disabling ErP LPS compliance mode Lenovo computers meet the eco-design requirements of the ErP Lot 3 regulation. For more information, go http://www.lenovo.com/ecodeclaration You can enable ErP LPS compliance mode in the Setup Utility program to reduce the consumption of electricity when your computer is off or in sleep mode.
  • Page 45: Using Bios Passwords

    Using BIOS passwords By using the Setup Utility program, you can set passwords to prevent unauthorized access to your computer and data. You do not have to set any passwords to use your computer. However, using passwords improves computer security. If you decide to set any passwords, read the following topics. Setup Utility program password types The following types of passwords are available: •...
  • Page 46: Selecting A Startup Device

    Enter to start the Setup Utility program. For more information about how to select a permanent startup device, see “Changing the startup device sequence permanently” on page 36. Exiting the Setup Utility program To exit the Setup Utility program, do one of the following: Lenovo S400z and S405z User Guide...
  • Page 47: Updating The Bios

    To update the BIOS, do the following: 1. Go to http://www.lenovo.com/drivers. 2. Download the flash BIOS update driver for the operating system version or the ISO image version (used to create a flash update disc). Then, download the installation instructions for the flash BIOS update driver you download.
  • Page 48 Lenovo S400z and S405z User Guide...
  • Page 49: Chapter 6. Troubleshooting, Diagnostics, And Recovery

    5. Recover your operating system. See “Recovery information” on page 48. 6. If none of these actions solve your problem, contact the Lenovo Customer Support Center. For a list of Lenovo Support phone numbers, go to http://www.lenovo.com/support/phone. For more information about help, service, and technical assistance, see Chapter 8 “Getting information, help, and service”...
  • Page 50: Audio Problems

    • Click the volume icon in the Windows notification area on the taskbar. Then, click the speaker icon on top of the volume control. Click the Levels tab and ensure that the Balance settings are set correctly . Lenovo S400z and S405z User Guide...
  • Page 51: Cd Problems

    Note: If the volume icon is not displayed in the Windows notification area, add the icon to the notification area. See “Adding an icon to the Windows notification area” on page 18. CD problems This section provides solutions to CD-related problems. A CD or DVD does not work Solutions: •...
  • Page 52: Intermittent Problems

    Symptom: "No Operating System Found" message or the system not starting up from the correct storage drive Solutions: • Ensure that all storage drive signal cables and power cables are connected correctly. Lenovo S400z and S405z User Guide...
  • Page 53: Screen Problems

    • Ensure that the storage drive your computer starts up from is listed as the first startup device in the Setup Utility program. Refer to “Changing the startup device sequence permanently” on page 36. Note: In rare cases, the storage drive with the operating system might get corrupted or damaged. In such cases, you might need to replace the storage drive.
  • Page 54 • For Windows 10, enable the wireless LAN feature in Windows Settings. Click the Start button to open the Start menu, and then click Settings ➙ Network & Internet ➙ Wi-Fi. Turn on the Wi-Fi feature. • Enable the wireless LAN adapter. Lenovo S400z and S405z User Guide...
  • Page 55: Performance Problems

    1. Depending on your Windows version, do one of the following: – For Windows 7: Click the Start button to open the Start menu. – For Windows 10: Right-click the Start button to open the Start context menu. 2. Click Control Panel. View Control Panel using Large icons or Small icons, and then click Network and Sharing Center ➙...
  • Page 56 – To turn some Windows features off, click Turn Windows features on or off. Follow the instructions on the screen. – To remove some unnecessary programs, select the program you want to remove, and then click Uninstall/Change or Uninstall. Insufficient free memory space Solutions: Lenovo S400z and S405z User Guide...
  • Page 57: Serial Connector Cannot Be Accessed

    • Update the program. See “Keeping your computer current” on page 26. • Uninstall the program and then reinstall it. To download a program that is preinstalled on your computer, go to http://www.lenovo.com/support and follow the instructions on the screen. Chapter 6...
  • Page 58: Diagnostics

    If you are unable to isolate and repair the problem yourself after running Lenovo Solution Center, save and print the log files created by the program. You might need the log files when you speak to a Lenovo technical support representative.
  • Page 59: Recovery Information For Windows 10

    • Use the Lenovo Rescue System program to restore the storage drive from a backup, or restore the C drive to the factory-default settings. Note: If you use the Lenovo Rescue System program to restore the storage drive from a backup, ensure that you backed up your data earlier with the program.
  • Page 60 Note: To create a recovery medium, see “Good maintenance practices” on page 25. • Use the Lenovo Rescue System program to restore the storage drive from a backup, or restore the C drive to the factory-default settings.
  • Page 61: Chapter 7. Installing Or Replacing Hardware

    • When installing or replacing an option, use the appropriate instructions in this section along with the instructions that come with the option. • In most areas of the world, Lenovo requires the return of the defective CRU. Information about this will come with the CRU or will come a few days after the CRU arrives.
  • Page 62: Replacing The Computer Stand

    Then, pivot the frame stand downward so that the screw hole in the stand is aligned with the corresponding hole in the computer cover. Figure 12. Installing the frame stand 5. Install the screw to secure the frame stand on the computer cover. Lenovo S400z and S405z User Guide...
  • Page 63 Replacing the monitor stand To replace the monitor stand, do the following: 1. Remove any media from the drives and turn off all connected devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer.
  • Page 64: Removing The Computer Cover

    7. Install the two screws to secure the monitor stand on the computer cover. Removing the computer cover Attention: Do not open your computer or attempt any repair before reading and understanding the “Read this first: Important safety information” on page iii. CAUTION: Lenovo S400z and S405z User Guide...
  • Page 65: Replacing The Feet

    Before you open the computer cover, turn off the computer and wait several minutes until the computer is cool. To remove the computer cover, do the following: 1. Remove any media from the drives and turn off all connected devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer.
  • Page 66: Replacing The Storage Drive

    5. Remove the four screws that secure the storage drive bracket, and then remove the bracket with the storage drive from the chassis. Figure 19. Removing the storage drive bracket with the storage drive Lenovo S400z and S405z User Guide...
  • Page 67: Replacing The Optical Drive

    6. Remove the four screws that secure the storage drive, and then remove the storage drive from the storage drive bracket. Figure 20. Removing the storage drive from the storage drive bracket 7. Align the four screw holes in the new storage drive with the corresponding holes in the storage drive bracket.
  • Page 68: Replacing The Optical Drive Bracket

    3. Locate the optical drive bracket. See “Computer components” on page 5. 4. Remove the three screws that secure the optical drive bracket. Figure 23. Removing the three screws that secure the optical drive bracket Lenovo S400z and S405z User Guide...
  • Page 69: Replacing The System Board Shield

    5. Remove the power button board cable from the optical drive bracket, and then pivot the optical drive bracket as shown to remove it from the chassis. Figure 24. Removing the optical drive bracket 6. Insert the two tabs on the new optical drive bracket into the corresponding holes in the chassis. Then, press the bracket downward so that the three screw holes in the optical drive bracket are aligned with the corresponding holes in the chassis.
  • Page 70: Replacing A Memory Module

    3. Remove the system board shield. See “Replacing the system board shield” on page 59. 4. Locate the memory module you want to replace. The memory modules are installed in the memory slots on the system board. See “Parts on the system board” on page 7. Lenovo S400z and S405z User Guide...
  • Page 71: Replacing The Coin-Cell Battery

    5. Open the retaining clips and gently pull the memory module out of the memory slot. Figure 27. Removing a memory module 6. Insert the notched end of the new memory module into the slot . Press the memory module firmly and pivot the memory module until it snaps into place.
  • Page 72: Completing The Parts Replacement

    Depending on the parts you installed or replaced, you might need to confirm the updated information in the Setup Utility program. Refer to “Using the Setup Utility program” on page 33. To reinstall the computer cover and reconnect cables to your computer, do the following: Lenovo S400z and S405z User Guide...
  • Page 73 1. Ensure that all components have been reassembled correctly and that no tools or loose screws are left inside your computer. See “Computer components” on page 5 for the locations of various components in your computer. 2. Ensure that the cables are routed correctly before reinstalling the computer cover. Keep cables clear of the hinges and sides of the computer chassis to avoid interference with reinstalling the computer cover.
  • Page 74 Lenovo S400z and S405z User Guide...
  • Page 75: Chapter 8. Getting Information, Help, And Service

    User Guide. Lenovo Web site The Lenovo Web site (http://www.lenovo.com) provides up-to-date information and services to help you buy, upgrade, and maintain your computer. You also can do the following: • Shop for desktop and notebook computers, monitors, projectors, upgrades and accessories for your computer, and special offers.
  • Page 76: Lenovo Support Web Site

    • Engineering Change management - There might be changes that are required after a product has been sold. Lenovo or your reseller will make selected Engineering Changes (ECs) that apply to your hardware available.
  • Page 77: Purchasing Additional Services

    • Upgraded or extended hardware repair services • Custom installation services Service availability and service name might vary by country or region. For more information about these services, go to the Lenovo Web site at: http://www.lenovo.com Chapter 8 Getting information, help, and service...
  • Page 78 Lenovo S400z and S405z User Guide...
  • Page 79: Appendix A. Regulatory Information

    • Consult an authorized dealer or service representative for help. Lenovo is not responsible for any radio or television interference caused by using other than specified or recommended cables and connectors or by unauthorized changes or modifications to this equipment.
  • Page 80 Geräte der Klasse B. Dieses Gerät ist berechtigt, in Übereinstimmung mit dem Deutschen EMVG das EG-Konformitätszeichen - CE - zu führen. Verantwortlich für die Konformitätserklärung nach Paragraf 5 des EMVG ist die Lenovo (Deutschland) GmbH, Gropiusplatz 10, D-70563 Stuttgart. Informationen in Hinsicht EMVG Paragraf 4 Abs. (1) 4: Das Gerät erfüllt die Schutzanforderungen nach EN 55024 und EN 55022 Klasse B.
  • Page 81: Eurasian Compliance Mark

    All regulatory notices are available on the Lenovo Support Web site in electronic format. To access electronic copies of the documentation, go to http://www.lenovo.com/UserManuals.
  • Page 82 Lenovo S400z and S405z User Guide...
  • Page 83: Appendix B. Weee And Recycling Information

    Collecting and recycling a disused Lenovo computer or monitor If you are a company employee and need to dispose of a Lenovo computer or monitor that is the property of the company, you must do so in accordance with the Law for Promotion of Effective Utilization of Resources.
  • Page 84: Recycling Information For Brazil

    If you need to replace it with a new one, contact your place of purchase or contact Lenovo for service. If you need to dispose of a disused lithium battery, insulate it with vinyl tape, contact your place of purchase or an industrial-waste-disposal operator, and follow their instructions.
  • Page 85 Customer participation is important to minimize any potential effects of batteries and accumulators on the environment and human health due to the potential presence of hazardous substances. For proper collection and treatment, go to: http://www.lenovo.com/recycling Appendix B. WEEE and recycling information...
  • Page 86 Lenovo S400z and S405z User Guide...
  • Page 87: Appendix C. Restriction Of Hazardous Substances Directive (Rohs)

    (RoHS) European Union RoHS Lenovo products sold in the European Union, on or after 3 January 2013 meet the requirements of Directive 2011/65/EU on the restriction of the use of certain hazardous substances in electrical and electronic equipment (“RoHS recast” or “RoHS 2”).
  • Page 88: Ukraine Rohs

    Ukraine RoHS India RoHS RoHS compliant as per E-Waste (Management & Handling) Rules, 2011. Lenovo S400z and S405z User Guide...
  • Page 89: Appendix D. China Energy Label

    Appendix D. China Energy Label © Copyright Lenovo 2015...
  • Page 90 Lenovo S400z and S405z User Guide...
  • Page 91: Appendix E. Energy Star Model Information

    For more information about ENERGY STAR, go to: http://www.energystar.gov Lenovo encourages you to make efficient use of energy an integral part of your day-to-day operations. To help in this endeavor, set the following power-management features to take effect when your computer has been inactive for a specified duration: Table 1.
  • Page 92 Lenovo S400z and S405z User Guide...
  • Page 93: Appendix F. Notices

    Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.
  • Page 94: Trademarks

    Trademarks The following terms are trademarks of Lenovo in the United States, other countries, or both: Lenovo The Lenovo logo Microsoft, Windows, and Windows Media are trademarks of the Microsoft group of companies. Intel is a trademark of Intel Corporation in the U.S. and/or other countries.

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