Canon EOS-1D X Instruction Manual page 94

Handling Error Messages
44: Cannot disconnect FTP server. Error code received
from server.
This error occurs if the camera fails to disconnect from the FTP

server for some reason.
 Turn the FTP server and camera off and on.
45: Cannot login to FTP server. Error code received from
server.
What to check on the camera
On the camera, is the [Login name] entered correctly?


Check the login name for accessing the FTP server. The setting is
case-sensitive, so check upper- and lower-case characters. Make sure
the correct login name is entered on the camera (p.23).
On the camera, is the [Login password] entered correctly?

 If a login password is configured on the FTP server, check the upper-
and lower-case characters to make sure the password on the camera
matches it (p.23).
What to check on the FTP server
Do the user rights for the FTP server allow reading, writing, and

log access?
 Configure the FTP server's user rights to allow reading, writing, and
log access.
Is the folder specified as the transfer destination on the FTP

server named with ASCII characters (p.20)?

Use ASCII characters for the folder name.
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