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6 - 2
Workabout Pro4 RFID Mobile Computer Integrator Guide
Troubleshooting (Continued)
Table 6-1
Problem
A message appears stating that the
mobile computer memory is full.
Reader is not reading tags.
Reader is not reading tags and the
LLRP icon is orange.
NOTE If problems still occur, contact the distributor or call the local contact. See
Possible Causes
Too many files stored on the
mobile computer.
Too many applications
installed on the mobile
computer.
The tag is out of its read
range.
Tags are damaged.
Tags are not EPCgen2.
Read application is not
loaded.
There is not enough power
available from the battery.
Possible Solutions
Delete unused memos and records. Save these
records on the host computer.
If additional applications have been installed on
the RFID reader, remove them to recover memory.
Tap
>
>
Start
Settings
System
icon.
Programs
Move the tag into the read range. See
Tags on page
1-4.
Use tags of good quality.
Use EPCgen2 tags.
Verify that the unit is loaded with a read
application.
Charge or replace the lithium-ion battery. Turn off
devices that consume higher levels of power
(GSM, GPS, Scanner). Do not user the hand-held
in cold conditions. See to
Smart Power
Management Implementation on page
page ix
tab >
Remove
Reading
3-9.
for contact information.
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