Service Information - Motorola FX9500 User Manual

xii FX9500 RFID Reader User Guide

Service Information

If you have a problem with your equipment, contact Zebra support for your region. Contact information is available
at: www.zebra.com/support.
When contacting Zebra support, please have the following information available:
•
Serial number of the unit
•
Model number or product name
•
Software type and version number
Zebra responds to calls by e-mail, telephone or fax within the time limits set forth in service agreements.
If your problem cannot be solved by Zebra support, you may need to return your equipment for servicing and will
be given specific directions. Zebra is not responsible for any damages incurred during shipment if the approved
shipping container is not used. Shipping the units improperly can possibly void the warranty.
If you purchased your business product from a Zebra business partner, please contact that business partner for
support.