Diagnostic steps for replication setup
IMPORTANT:
perform replications with the optionally-licensed Remote Snap feature. The SMU v2 is used in table cells.
Can you successfully use the Remote Snap feature?
Answer
Possible reasons
Yes
System functioning properly.
No
Remote Snap is not licensed on
each controller enclosure used for
replication.
No
Compatible firmware revision
supporting Remote Snap is not
running on each system used for
replication.
No
Invalid cabling connection.
(Check cabling for each system)
Table 15
Diagnostics for replication setup: Using Remote Snap feature
Can you view information about remote links?
Answer
Possible reasons
Yes
System functioning properly.
No
Invalid login credentials
No
Communication link is down.
Table 16
Diagnostics for replication setup: Viewing information about remote links
64
Troubleshooting
Use the SMU v2 interface or the CLI to view replication status and information, or to
Actions
No action required.
Verify licensing of the optional feature per system:
•
In the Configuration View panel in the SMU, right-click the
system, and select View > Overview. Within the System
Overview table, select the Licensed Features component to
display the status of licensed features.
•
If the Replication feature is not enabled, obtain and install a
valid license for Remote Snap.
NOTE:
Remote Snap is not supported by MSA 2040 SAS
controller enclosures.
Perform the following actions on each system used for replication:
•
In the Configuration View panel in the SMU, right-click the
system, and select Tools > Update Firmware.
The Update Firmware panel displays currently installed firmware
versions.
•
If necessary, update the controller module firmware to ensure
compatibility with other systems.
Verify controller enclosure cabling.
•
Verify use of proper cables.
•
Verify proper cabling paths for host connections.
•
Verify cabling paths between replication ports and switches on
the same fabric or network.
•
Verify that cable connections are securely fastened.
•
Inspect cables for damage and replace if necessary.
Actions
No action required.
•
Verify user name with Manage role on remote system.
•
Verify user's password on remote system.
•
Verify controller enclosure cabling (see
•
In the SMU, review event logs for indicators of a specific fault in
a host or replication data path component.
•
Verify valid IP address of the network port on the remote system.
•
In the Configuration View panel in the SMU, right-click the
remote system, and select Tools > Check Remote System Link.
Click Check Links.
Table
15).