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Call Forwarding - NEC UNIVERGE SV9100 Reference Manual

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Transfer Calls:
To transfer a call you are on to another extension, press the Transfer Key (the
outside person is now on hold). Either dial the extension number or press the pre-
programmed key of the person to whom you wish to transfer the call. You may stay
on the call to announce the caller. To complete the transfer, simply replace the
handset.
Place a Call on Hold:
To hold a call you are on, press the Hold Key. The Call Key will flash indicating that
your call is there. To retrieve the call, lift the handset and press the flashing Call
Key. When a call is on hold at your extension, the Loop key is not flashing on other
extensions. This prevents people from picking up a call that is not theirs.
Parking a Call:
To Park a caller, press one of the Park Keys (if your system has a PRI for voice
lines). The Park Key will flash. The caller is now on hold. Park instead of Hold will
allow this call to be picked up at another extension. To pick up a parked caller, lift
the handset or press the Speaker Key and then press the flashing Park Key.
Conference Call:
While you are on a call, push the CONF Soft Key (soft keys are the four buttons
under the display). Now make your second call. Once the second call has been
established, push the ADD Soft Key and then push the BEGIN Soft Key. You are
now on a conference call.

Call Forwarding:

Forward An Extension to a Cell:
1. Press the Speaker Key
2. Dial 741
3. Dial 1 (set)
4. Dial 9 and the ten digit number
5. Press the Speaker Key to
activate
To Cancel Call Forwarding:
1. Press the Speaker Key
2. Dial 741
3. Dial zero (cancel)
4. Press the Speaker Key to
cancel

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