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7 Troubleshooting
Problem solving guide—before calling for technical support
Product emits metal noises while heating and cooling.
When the metal parts are heated, they may
expand and cause noise.
There is no ignition spark
No current.
There is no gas.
Main gas valve is closed.
Gas pipe is bent.
Burners are not burning properly or at all.
Burners are dirty.
Burners are wet.
Burner cap is not mounted safely.
Gas valve is closed.
Gas cylinder is empty (when using LPG).
If the problem cannot be remedied after following the troubleshooting problem
solving guide, please consult with an authorised service agent or the dealer where
you purchased the appliance. Never attempt to repair a defective appliance
yourself.
Annual service by an authorised person is recommended, or if any of the following conditions
are noticed; incomplete ignition, appreciable yellow tipping, carbon deposition, lifting, floating,
lighting back or objectionable odour.
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This is not a fault.
Check fuses in the fuse box.
Open gas valve.
Install gas pipe properly.
Clean burner components.
Dry the burner components.
Mount the burner cap properly.
Open gas valve.
Replace gas cylinder.
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