Record Company Greetings; Record Delay Message - NEC SV8100 WITH ACD Administration Manual

Record Company Greetings

1. From Ext 101
2. When prompted, enter your security code:
3. On the display you will see M
4. On display see M
5. On display see G
6. It will say system is in DAY mode, do you want to change to alternate greeting mode:
press 2 for no
7. Then press 1 to change the greetings for opening box
8. The current day greeting will play and at the end the prompt will say ask you it you want
to re-record it... Press 1 for YES and start speaking after the tone and press the * when
you are done.....
NOTE : after you are done pause a few seconds BEFORE you press the * key
9. The current NIGHT greeting will then play. You will be given the same prompts to
re-record it
10. Hang up when you are done
NOTE: to put the system on HOLIDAY mode you must press 1 for yes in step 6 and then
follow the instructions to then record a alternate/holiday greeting. When the holiday is over you
must do steps 1-6 to turn OFF holiday mode
Example:
• Thank you for calling ....
• If you know the extension number of the party you wish to reach, please enter it now.
• For the Company Directory, please press 4
• To speak to the Receptionist, please press 0. Thank you.

Record Delay Message

1. Press S
PEAKER
2. Enter 616
3. Press R (7) to Record, L (5) to Listen, or E (3) to Erase
4. Enter which greeting you would like to record (01 or 02)
press V
OICEMAIL
> on the display, press key below it
ORE
.. press key
GR
.. press key
REET
key
(**see note on Table of Contents)
408.226.9999 | sales@lcnetworks.com
Page 7 of 9