Page 1 HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide Machine Type: 8695...
Page 2 Documentation CD. Third Edition (March 2017) © Copyright Lenovo 2016, 2017. LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant to a General Services Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No.
Page 3: Table Of Contents
Configuring the Ethernet controller ..In-band manual recovery method ..Lenovo ToolsCenter Suite CLI program . . . In-band automated boot recovery method . . Using Lenovo XClarity Administrator ..
Page 4 Test results for the DSA Brocade test . . . 1061 Replacing an adapter ..DSA checkpoint panel test results ..1070 HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 6 HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 7: Safety
Vor der Installation dieses Produkts die Sicherheitshinweise lesen. Prima di installare questo prodotto, leggere le Informazioni sulla Sicurezza. Les sikkerhetsinformasjonen (Safety Information) før du installerer dette produktet. Antes de instalar este produto, leia as Informações sobre Segurança. © Copyright Lenovo 2016, 2017...
Page 8: Safety Statements
• Connect all power cords to a properly wired and grounded electrical outlet. • Connect to properly wired outlets any equipment that will be attached to this product. • When possible, use one hand only to connect or disconnect signal cables. HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 9 • Do not remove the covers. Removing the covers of the laser product could result in exposure to hazardous laser radiation. There are no serviceable parts inside the device. • Use of controls or adjustments or performance of procedures other than those specified herein might result in hazardous radiation exposure. © Copyright Lenovo 2016, 2017...
Page 10 The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source. viii HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 11 There are no serviceable parts inside these components. If you suspect a problem with one of these parts, contact a service technician. Statement 12 CAUTION: The following label indicates a hot surface nearby. Statement 26 CAUTION: Do not place any object on top of rack-mounted devices. © Copyright Lenovo 2016, 2017...
Page 12 • Always install stabilizer brackets on the rack cabinet. • Always install servers and optional devices starting from the bottom of the rack cabinet. • Always install the heaviest devices in the bottom of the rack cabinet. HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 13: Chapter 1. The Lenovo Converged Hx Series Server
4 HX Series models. The HX3510-G, model type AC3, contains two NVIDIA M60 GPU adapters and is most suited for virtualized workloads that require accelerated graphics such as virtual desktop infrastructure (VDI). The HX3510-G as shown below contains eight 2.5-inch drives with two SSDs and six HDDs.
Page 14 Figure 3. HX7510, model type AC4 For more information on the Lenovo Converged HX Series appliances, see the following Lenovo product guides: • Lenovo Converged HX3000 series: https://lenovopress.com/lp0505 • Lenovo Converged HX5000 series: https://lenovopress.com/lp0506 • Lenovo Converged HX7000 series: https://lenovopress.com/lp0507 The server comes with a limited warranty.
Page 15: The Documentation Cd
• If Autostart is enabled, insert the CD into the CD or DVD drive. The Documentation Browser starts automatically. • If Autostart is disabled or is not enabled for all users, use one of the following procedures: Chapter 1 The Lenovo Converged HX Series server...
Page 16: Related Documentation
Safety Information document. • Safety Information Labels This document provides the Simplified Chinese, Mongolian, Tibetan, Uygur, and Zhuang translated versions of the product safety labels. HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 17: Notices And Statements In This Document
The documentation might be updated occasionally to include information about those features, or technical updates might be available to provide additional information that is not included in the server documentation. These updates are available from the website. To check for updates, go to http://www.lenovo.com/support. Notices and statements in this document The caution and danger statements in this document are also in the multilingual Safety Information document, which is on the System x Documentation CD.
Page 18 PCI expansion slots: Riser-card assembly 1 (for HX3510-G and HX7510) • Slot 1: PCI Express 3.0 x16 (full-height, full-length) • Slot 2: Not available • Slot 3: PCI Express 3.0 x8 (full-height, half-length) HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 19 • Slot 4: PCI Express 3.0 x8 (low-profile) PCI expansion slots 5 • Slot 5: PCI Express 3.0 x16 (low-profile) Riser-card assembly 2 (for HX3510-G and HX7510) • Slot 6: PCI Express 3.0 x16 (full-height, full-length) • Slot 7: Not available •...
Page 20 • Maximum configuration: 6667 Btu per hour (AC 1954 watts) Environment: The Lenovo Converged HX Series appliance complies with ASHRAE class A3 specifications. Power on: • Temperature: 5°C–40°C (41°F–104°F) up to 950 m (3117 ft). Above 950 m (3117 ft), de-rated maximum air temperature is 1°C (33.8°F) per 175 m (574 ft).
Page 21 Particulate contamination: airborne particulates and reactive gases acting alone or in combination with other environmental factors such as humidity or temperature might pose a risk to the server. For information about the limits for particulates and gases, see “Particulate contamination” on page 1213. Chapter 1 The Lenovo Converged HX Series server...
Page 22: Rail And Supported Rack Specifications
IPMI event log), the integrated management module II (IMM2) event log (as the ASM event log), and the operating-system event logs. You can send the DSA log as a file to Lenovo Support or view the information as a text file or HTML file.
Page 23 Lenovo XClarity Energy Manager is a tool for data center power management. It models the data center physical hierarchy and monitors power and temperature at the server level and the group level. By analyzing power and temperature data, Lenovo XClarity Energy Manager helps you improve business continuity and increase power efficiency.
Page 24 The HX series models support up to two Intel Xeon™ E5-2600 v4 series multi-core microprocessors except for the HX5500-C model which comes with one microprocessor. • PCI adapter capabilities The HX3510-G and HX7510 models have two PCI interface risers. See “Replacing an adapter” on page 152 for detailed information. • Redundant connection The addition of the optional Ethernet adapter provides failover capability to a redundant Ethernet connection with the applicable application installed.
Page 25: Reliability, Availability, And Serviceability
• Redundant Ethernet capabilities with failover support • Redundant hot-swap power supplies and redundant hot-swap fans • Redundant network interface card (NIC) support • Remind button to temporarily turn off the system-error LED Chapter 1 The Lenovo Converged HX Series server...
Page 26: Server Controls, Leds, And Power
Front view The following illustrations show the controls, LEDs, and connectors on the front of your server model. Figure 5. Front view HX3510-G eight 2.5-inch-drive configuration Figure 6. Front view HX7510 twenty-four 2.5-inch-drive configuration HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 27: Operator Information Panel
Operator information panel • Type 1: for HX3350-G, HX5510, and HX5510-C Power-control button/ Check log LED power-on LED Locator button/ System-error LED locator LED Figure 8. Operator information panel • Type 2: for HX7510 Chapter 1 The Lenovo Converged HX Series server...
Page 28: Lcd System Information Display Panel
Lit: The server is turned on. • System-locator button/LED: Use this blue LED to visually locate the server among other servers. This LED is also used as a presence detection button. You can use Lenovo XClarity Administrator to light this LED remotely.
Page 29 The following is an example of the information that you will see on the display panel. This example shows the layout of the information in the main menu when the debug feature is enabled. Chapter 1 The Lenovo Converged HX Series server...
Page 30 – Universal Unique Identifier (UUID) string • System firmware levels: – UEFI code level – IMM code level – pDSA code level • IMM network information: – IMM hostname – IMM dedicated MAC address HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 31: Rear View
– Estimated power consumption Rear view The following illustration shows the connectors on the rear of the appliance. Figure 13. Rear view: HX3510-G models Figure 14. Rear view: HX5510 and HX5510–C models Chapter 1 The Lenovo Converged HX Series server...
Page 32 Ethernet for IMM2.1 in the Setup Utility, you can access the IMM2.1 using either the Ethernet 1 or the system-management Ethernet (default) connector. See Using the Setup Utility for more information. The following illustration shows the LEDs on the rear of the server. HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 33 Lit: The server is turned on. • System-locator LED: Use this LED to visually locate the server among other servers. You can use Lenovo XClarity Administrator to light this LED remotely.
Page 34: Server Components
Slot 8 Figure 17. PCI riser-card adapter expansion slot locations Server components The following illustration shows the major components in the server. The illustrations in this document might differ slightly from your hardware. HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 35 See the instructions for removing or installing a specific hot-swap component for any additional procedures that you might have to perform before you remove or install the component. System-board internal connectors The following illustration shows the internal connectors on the system board. Chapter 1 The Lenovo Converged HX Series server...
Page 36 LCD panel connector power/config power/config power/config connector 1 connector 2 connector 3 Figure 19. System-board internal connectors System-board external connectors The following illustration shows the external connectors on the system board. HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 37 Video Ethernet 1 connector connectors connector connector System management (dedicated) Figure 20. System-board external connectors System-board optional-device connectors The following illustration shows the connectors on the system board for the optional devices. Chapter 1 The Lenovo Converged HX Series server...
Page 38 The following illustration shows the location of the switches, jumpers, and buttons on the server. Note: If there is a clear protective sticker on the top of the switch blocks, you must remove and discard it to access the switches. HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 39 2. Changing the position of the UEFI boot backup jumper (J15) from pins 1 and 2 to pins 2 and 3 before the server is turned on alters which flash ROM page is loaded. Do not change the jumper pin position after the server is turned on. This can cause an unpredictable problem. Chapter 1 The Lenovo Converged HX Series server...
Page 40 You can also use it to force a blue-screen memory dump (use this button only when you are directed to do so by Lenovo Support). System-board LEDs The following illustration shows the light-emitting diodes (LEDs) on the system board.
Page 41 LED Figure 23. System-board LEDs Riser-card adapter expansion slot connectors The following illustration shows the respective expansion slot connectors. • Riser-card assembly 1: for HX3510-G and HX7510 PCI riser-card assembly Slot 1, PCIe x16 Slot 3, PCIe x8 Figure 24. PCI riser card...
Page 42 • Riser-card assembly 2: for HX3510-G and HX7510 PCI riser-card assembly Slot 6, PCIe x16 Slot 8, PCIe x8 Figure 25. PCI riser card 2.5-inch/3.5-inch hot-swap hard disk drive backplanes The following illustration shows the respective 2.5-inch/3.5-inch hot-swap hard disk drive backplanes.
Page 43: Server Power Features
The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source. Chapter 1 The Lenovo Converged HX Series server...
Page 44 PCI Express riser-card assembly. Otherwise, the Wake on LAN feature might not work. • The IMM2 can turn off the server as an automatic response to a critical system failure. HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 45: Chapter 2. Configuration Information And Instructions
This chapter provides information about updating the firmware, the configuration utilities, and configuring the firmware specifically for the Lenovo Converged HX Series applances Updating the firmware Use this information to update the firmware. It is recommended that you use Lenovo XClarity Administrator to update firmware. Important: 1.
Page 46: Configuring The Server
• HBA firmware is stored in ROM on the HBA adapter. Configuring the server This section describes the general configuration of the server. The next section describes the specific procedures for the Lenovo Converged HX Series appliances. The following configuration programs come with the server: • Setup Utility The Setup Utility is part of the UEFI firmware.
Page 47: Using The Setup Utility
The Lenovo ToolsCenter Suite CLI program is a collection of server management tools that utilize a command line interface program to manage firmware, hardware, and operating systems. And it covers the configuration function, which is an alternative to the Setup Utility for modifying UEFI settings. For more information about using this program, see “Lenovo ToolsCenter Suite CLI program”...
Page 48 ROM Support menu. – Force Legacy Video on Boot Select this choice to force INT video support, if the operating system does not support UEFI video output standards. – Rehook INT 19h HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 49 Select this choice to enable or disable devices from taking control of the boot process. The default is Disable. – Legacy Thunk Support Select this choice to enable or disable UEFI to interact with PCI mass storage devices that are non-UEFI compliant.
Page 50 Select this choice to enter the POST event viewer to view the POST error messages. – System Event Log Select this choice to view the system event log. – Clear System Event Log Select this choice to clear the system event log. HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 51: Using The Boot Manager
• User Security Select this choice to set, change, or clear passwords. You can set, change, and delete a power-on password and an administrator password through this selection. If you set a power-on password, you must type the power-on password to complete the system startup and to have access to the Setup Utility menu.
Page 52: The Updatexpress System Pack Installer
• LCD system information display panel (if available) reports errors that occur with fans, power supplies, microprocessor, hard disk drives, and system errors. • Local firmware code flash update • Nonmaskable interrupt (NMI) detection and reporting. • Operating-system failure blue screen capture. • PCI configuration data. HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 53: Using The Remote Presence And Blue-Screen Capture Features
UEFI settings, restart the server, identify the server, and perform other management functions. Any standard Telnet client application can access the SOL connection. For more information about IMM, see the Integrated Management Module II User's Guide at http://publib.boulder.ibm.com/infocenter/ systemx/documentation/topic/ com.lenovo.sysx.imm2.doc/ printable_doc.html. Using the remote presence and blue-screen capture features The remote presence and blue-screen capture features are integrated functions of the IMM2.
Page 54 Note: The IMM2 is set initially with a user name of USERID and password of PASSW0RD (with a zero, not the letter O). You have read and write access. You must change the default password the first time you log in. HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 55: Configuring The Ethernet Controller
Lenovo ToolsCenter Suite CLI program The Lenovo ToolsCenter Suite CLI program is a collection of server management tools. Lenovo ToolsCenter Suite CLI also covers the configuration function, which is an alternative to the Setup Utility for modifying UEFI settings.
Page 56: Updating The Universal Unique Identifier (Uuid)
To manage systems based on the network topology that is implemented in your environment, there are a number of different ways to connect manageable systems to the network and to set up the Lenovo XClarity Administrator. If you plan to use Lenovo XClarity Administrator to manage the server, you must check for the latest applicable Lenovo XClarity Administrator updates.
Page 57 The KCS access method uses the IPMI/KCS interface. This method requires that the IPMI driver be installed. Some operating systems have the IPMI driver installed by default. OneCLI provides the corresponding mapping layer. For more details, see the Lenovo ToolsCenter Suite CLI Users Guide. To access this guide, do the following: 1.
Page 58: Updating The Dmi/Smbios Data
The Desktop Management Interface (DMI) must be updated when the system board is replaced. Use the Lenovo ToolsCenter Suite CLI (OneCLI) to update the DMI in the UEFI-based server. OneCLI is an online tool that supports several operating systems. Make sure that you download the version for your operating system.
Page 59 4. Select Lenovo ToolsCenter Suite CLI. 5. Scroll down and click the link and download the OneCLI version for your operating system. Scroll down and look under Online Help to download the Lenovo ToolsCenter Suite CLI Users Guide. The following commands are examples of not using the user ID and password default values: onecli config set SYSTEM_PROD_DATA.SysInfoProdName <m/t_model>...
Page 60: Configuring The Hx Series Appliance
The section contains configuration procedures that are used in one or more of the hardware replacement procedures described in Chapter 5 “Removing, and replacing components” on page 101. Step 6. Update the appliance name. The DMI/SMBIOS string for the Lenovo Converged HX Series appliance is the same as the appliance name. Appliance Name VPD String...
Page 61 Lenovo recommends the following BIOS optimization settings to be used with the Lenovo Converged HX Series appliances. • Direct cache access (DCA) You should enable DCA mode for the processors to allow the network adapters to place data directly into the CPU cache which reduces cache misses and can improve performance.
Page 62 HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 63: Chapter 3. Troubleshooting
For instructions for running DSA, see the Dynamic System Analysis Installation and User's Guide. To download the latest version of DSA code and the Dynamic System Analysis Installation and User's Guide, go to https://support.lenovo.com/us/ en/documents/LNVO-DSA. Step 4. Check for and apply code updates.
Page 64 Make sure that all installed hardware and software are supported. See http://www.lenovo.com/ serverproven/ to verify that the server supports the installed operating system and software levels. If any hardware or software component is not supported, uninstall it to determine whether it is causing the problem. You must remove nonsupported hardware before you contact an approved warranty service provider for support.
Page 65: Undocumented Problems
Service bulletins Lenovo continually updates the support website with the latest tips and techniques that you can use to solve problem that you might have with the Lenovo Converged HX Series server. To find service bulletins that are available for the Lenovo Converged HX Series server, go to http://www.lenovo.com/support and search for 8695, and retain.
Page 66: Checkout Procedure
• For intermittent problems, check the event log; see “Event logs” on page 59 and Appendix C “DSA diagnostic test results” on page 1051. Performing the checkout procedure Use this information to perform the checkout procedure. To perform the checkout procedure, complete the following steps: HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 67: Diagnostic Tools
Complete the following steps: Check the power supply LEDs (see “Power-supply LEDs” on page 57). Turn off the server and all external devices. Check all internal and external devices for compatibility at http://www.lenovo.com/ serverproven/. Check all cables and power cords.
Page 68 See “Running the DSA Preboot diagnostic programs” on page 62 for more information on running the DSA Preboot program on the server. • Troubleshooting by symptom These tables list problem symptoms and actions to correct the problems. See “Troubleshooting by symptom” on page 64 for more information. HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 69: Power-Supply Leds
Power-supply LEDs The following minimum configuration is required for the server to start. • One microprocessor in microprocessor socket 1 • One 4 GB DIMM on the system board • One power supply • Power cord • Four cooling fans (fan 1, 2, 3, and 5) AC power-supply LEDs The following minimum configuration is required for the DC LED on the power supply to be lit: •...
Page 70: System Pulse Leds
3. When this LED goes off momentarily and then starts blinking slowing (approximately 1Hz), this indicates that IMM2 is fully operational. You can now press the power-control button to power-on the server. HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 71: Pci Riser-Card Leds
Table 5. System pulse LEDs (continued) Description Action 4. If this LED does not blink within 30 seconds of connecting a power source to the server, (trained technician only) replace the system board. PCI riser-card LEDs The following illustration shows the location of the PCI riser-card LEDs. Upper PCI slot error LED Center PCI slot error LED Lower PCI slot error LED...
Page 72: Viewing Event Logs Without Restarting The Server
If you have installed Lenovo ToolsCenter Suite CLI (OneCLI ), you can use it to view the system-event log (as the IPMI event log), or the IMM2 event log (as the Chassis event log), the operating-system event logs, or the merged OneCLI log.
Page 73: Post
59 for more information. Dynamic System Analysis Dynamic System Analysis (DSA) collects and analyzes system information to aid in diagnosing server problems. Lenovo provides DSA Preboot edition to users. DSA collects the following information about the server: • Drive health information •...
Page 74 PXE using the ToolsCenter Bootable Media Creator (BoMC). For more details, see the BoMC User Guide at https://support.lenovo.com/ us/en/documents/LNVO-BOMC. In addition to the capabilities of the other editions of DSA, DSA Preboot includes diagnostic routines that would be disruptive to run within the operating-system environment (such as resetting devices and causing loss of network connectivity).
Page 75: Diagnostic Text Messages
Note: The DSA memory test might take up to 30 minutes to run. If the problem is not a memory problem, skip the memory test. To run the DSA Preboot diagnostic programs, complete the following steps: Step 1. If the server is running, turn off the server and all attached devices. Step 2.
Page 76: Automated Service Request (Call Home)
You can also send the DSA error log to Lenovo support to aid in diagnosing the server problems. Automated service request (call home) Lenovo provides tools that can automatically collect and send data or call Lenovo Support when an error is detected.
Page 77: Hard Disk Drive Problems
• If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained technician. • Go to the support website at http://www.lenovo.com/support to check for technical information, hints, tips, and new device drivers or to submit a request for information.
Page 78: Intermittent Problems
• If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained technician. • Go to the support website at http://www.lenovo.com/support to check for technical information, hints, tips, and new device drivers or to submit a request for information.
Page 79: Keyboard, Mouse, Or Usb-Device Problems
• If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained technician. • Go to the support website at http://www.lenovo.com/support to check for technical information, hints, tips, and new device drivers or to submit a request for information.
Page 80: Memory Problems
• If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained technician. • Go to the support website at http://www.lenovo.com/support to check for technical information, hints, tips, and new device drivers or to submit a request for information.
Page 81: Microprocessor Problems
• If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained technician. • Go to the support website at http://www.lenovo.com/support to check for technical information, hints, tips, and new device drivers or to submit a request for information.
Page 82 • If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained technician. • Go to the support website at http://www.lenovo.com/support to check for technical information, hints, tips, and new device drivers or to submit a request for information.
Page 83: Network Connection Problems
• If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained technician. • Go to the support website at http://www.lenovo.com/support to check for technical information, hints, tips, and new device drivers or to submit a request for information.
Page 84: Power Problems
• If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained technician. • Go to the support website at http://www.lenovo.com/support to check for technical information, hints, tips, and new device drivers or to submit a request for information.
Page 85 • If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained technician. • Go to the support website at http://www.lenovo.com/support to check for technical information, hints, tips, and new device drivers or to submit a request for information.
Page 86 • If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained technician. • Go to the support website at http://www.lenovo.com/support to check for technical information, hints, tips, and new device drivers or to submit a request for information.
Page 87 • If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained technician. • Go to the support website at http://www.lenovo.com/support to check for technical information, hints, tips, and new device drivers or to submit a request for information.
Page 88 • If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained technician. • Go to the support website at http://www.lenovo.com/support to check for technical information, hints, tips, and new device drivers or to submit a request for information.
Page 89 • If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained technician. • Go to the support website at http://www.lenovo.com/support to check for technical information, hints, tips, and new device drivers or to submit a request for information.
Page 90 • If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained technician. • Go to the support website at http://www.lenovo.com/support to check for technical information, hints, tips, and new device drivers or to submit a request for information.
Page 91: Serial-Device Problems
• If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained technician. • Go to the support website at http://www.lenovo.com/support to check for technical information, hints, tips, and new device drivers or to submit a request for information.
Page 92: Serverguide Problems
• If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained technician. • Go to the support website at http://www.lenovo.com/support to check for technical information, hints, tips, and new device drivers or to submit a request for information.
Page 93: Video Problems
• If an action step is preceded by “(Trained technician only),” that step must be performed only by a trained technician. • Go to the support website at http://www.lenovo.com/support to check for technical information, hints, tips, and new device drivers or to submit a request for information.
Page 94 • Hard disk drives at backplane assembly 1 and/or backplane assembly 2 • Hard disk drive backplane assembly 1 and/or backplane assembly 2 Pwr rail J error • Fans 1 through 6 HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 95: Solving Ethernet Controller Problems
Table 7. Components associated with power rail errors (continued) Pwr rail error in the IMM event log Components Pwr rail K error • Optional adapter (if one is present) installed in riser-card assembly 1 • Riser-card assembly 1 • Optional adapter (if one is present) installed in PCIe slot •...
Page 96: Solving Undetermined Problems
If you suspect a networking problem and the server passes all the system tests, suspect a network cabling problem that is external to the server. HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 97: Problem Determination Tips
Because of the variety of hardware and software combinations that can encounter, use the following information to assist you in problem determination. If possible, have this information available when requesting assistance from Lenovo. The model name and serial number are located on the ID label on the front of the server as shown in the following illustration.
Page 98: Recovering The Server Firmware (Uefi Update Failure)
• Diagnostic program type and version level • Configuration option settings • Operating-system control-file setup See Appendix D “Getting help and technical assistance” on page 1207 for information about calling Lenovo for service. Recovering the server firmware (UEFI update failure) Use this information to recover the server firmware.
Page 99 System TPM physical Switch block 6 (SW6) presence jumper UEFI boot backup jumper CMOS clear jumper Figure 31. UEFI boot backup jumper (J15) location Step 5. Move the UEFI boot backup jumper (J15) from pins 1 and 2 to pins 2 and 3 to enable the UEFI recovery mode.
Page 100: In-Band Automated Boot Recovery Method
Restart the server. When the prompt Press F3 to restore to primary is displayed, press F3 to start the server from Step 2. the primary bank. Nx-boot failure Use this information for Nx-boot failure. HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 101 Configuration changes, such as added devices or adapter firmware updates, and firmware or application code problems can cause the server to fail POST (the power-on self-test). If this occurs, the server responds in either of the following ways: • The server restarts automatically and attempts POST again. •...
Page 102 HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 103: Chapter 4. Parts Listing, Lenovo Converged Hx Series Type 8695
Tier 1 CRU at your request, you will be charged for the installation. • Tier 2 CRU: You may install a Tier 2 CRU yourself or request Lenovo to install it, at no additional charge, under the type of warranty service that is designated for your server.
Page 104 Table 8. CRU parts listing, Type 8695 CRU part number CRU part number Description (Tier 1) (Tier 2) PCIe Riser (1 x16 PCIe + 1 x8 PCIe ) 00FK628 Heat sink, value 00KA517 Heat sink, performance 00KA518 HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 105 Power supply filler panel 94Y7610 00AL950 Riser cage filler Right functional EIA assembly 00MV813 Right EIA blank 00KF411 Left video EIA assembly 00MV815 Front control panel assembly 00YE420 Operator information panel assembly 00KF492 Chapter 4 Parts listing, Lenovo Converged HX Series Type 8695...
Page 106 SED, 3.5-inch 4TB SAS G2HS 512e FIPS 01GR683 SED, 3.5-inch 6TB SAS G2HS 512e FIPS 01GR689 SED, 3.5-inch 8TB SAS G2HS 512e FIPS 01GR695 3.5-inch HDD hot-swap backplane with 8 HDDs 00FJ751 2.5-inch HDD hot-swap backplane 00FJ756 HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 107 Cable, GPU power converter, 6P/8P 240 mm Cable, USB conversion 39M2909 00MW395 Cable, external USB 3.0, 3 m Cable, internal USB, 1 m 44E8893 Cable, 425mm/925mm, super cap for ServRAID M5200 series flash 46C9793 Chapter 4 Parts listing, Lenovo Converged HX Series Type 8695...
Page 108 Professional keyboard, USB, US English, 103P, RoHS v2 00AL883 Optical wheel mouse, USB, black 00MW370 Mounting screws, M3x3, RoHS 42C3933 Alcohol wipe 00MP352 SATADOM Bracket 00YK453 / 01GT056 SD Media Adapter 00YK624 HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 109: Structural Parts And Consumable Parts
Structural parts and consumable parts are not covered by the Statement of Limited Warranty. You can place an order on structural parts or consumable parts from the Lenovo retail store. The following structural parts and consumable parts are available for purchase from the retail store.
Page 110 Ecuador, El Salvador, Guam, Guatemala, Haiti, Honduras, Jamaica, Mexico, Micronesia (Federal States of), Netherlands Antilles, Nicaragua, Panama, Peru, Philippines, Saudi Arabia, Thailand, Taiwan, United States of America, Venezuela 39M5219 Korea (Democratic People’s Republic of), Korea (Republic of) HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 111 Power cord part number Used in these countries and regions 39M5199 Japan 39M5068 Argentina, Paraguay, Uruguay 39M5226 India 39M5240 Brazil Chapter 4 Parts listing, Lenovo Converged HX Series Type 8695...
Page 112 HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 113: Chapter 5. Removing, And Replacing Components
• Tier 2 CRU: You may install a Tier 2 CRU yourself or request Lenovo to install it, at no additional charge, under the type of warranty service that is designated for your server.
Page 114: System Reliability Guidelines
50 mm (2.0 in.) of open space around the front and rear of the server. Do not place objects in front of the fans. For proper cooling and airflow, replace the server cover before you turn on HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 115: Working Inside The Server With The Power On
the server. Operating the server for extended periods of time (more than 30 minutes) with the server cover removed might damage server components. • You have followed the cabling instructions that come with optional adapters. • You have replaced a failed fan within 48 hours. •...
Page 116: Returning A Device Or Component
High-level procedures for replacing components Because the Lenovo Converged HX Series appliances are a combination of both software and hardware, it is important to follow the instructions in this section for changing any of the major hardware components.
Page 117: Replacing A Power Supply Unit (Psu)
Replacing a power supply unit (PSU) The Lenovo Converged HX Series appliances use two power supply units. If you are using 208V input power, the two power supplies are redundant. One power supply can meet the needs of the node. Although losing one of the two power supplies does not impact the operation of a node, you should replace a failed power supply unit as soon as possible to restore redundancy.
Page 118: Replacing A Network Interface Card (Nic)
Replacing a network interface card (NIC) The Lenovo Converged HX Series appliances can support up to eight network ports: two or four 10 GbE ports (up to 2 NICs) and four 1 GbE ports on the motherboard. A node requires network connectivity to function as part of a cluster.
Page 119: Replacing An Host Bus Adapter (Hba)
To replace a NIC, perform the following steps: 1. The Lenovo Converged HX Series appliances contain one or two NICs. For nodes with two NICs, ensure you verify which one has failed. Identify the failed NIC by either chbecking in XClarity Administrator or checking the indicator lights on the network ports.
Page 120 “Replacing the dedicated slotless HBA controller” on page 148 procedure. • The Lenovo Converged HX7510 contains an additional two HBA adapters with one installed in a riser and the other installed vertically in the motherboard. Use one of these two procedures to replace the HBA adapter: –...
Page 121: Replacing A Memory Dimm
The Lenovo Converged HX Series appliances contain two Intel E5-2600v4 (“Broadwell”) microprocessors. Lenovo support may instruct you that a microprocessor needs to be replaced. This is a level 2 CRU and should be performed by a trained Lenovo field representative.
Page 122: Replacing The System Board
• Post error log in the IMM Replacing the system board Lenovo support may instruct you that the system board needs to be replaced. This is a level 2 CRU and should be performed by a trained Lenovo field representative.
Page 123: Replacing The Satadom Boot Drive
Replacing the SATADOM boot drive Lenovo support may instruct you that the SATADOM boot drive needs to be replaced. This is a level 2 CRU and should be performed by a trained Lenovo field representative. To replace the SATADOM, perform the following steps: 1.
Page 124: 2.5-Inch Hard Disk Drive Cable Connection
Note: There might be 3 or 4 power connectors on the system board depending on your configuration. However, this difference will not affect the cable routing. Follow the following illustrations to complete your cable routing. HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 125 8x2.5-inch hot-swap hard disk drive model 2.5-inch HDD hot-swap backplane Power / configuration cable SAS 1 SAS 0 SAS signal cable Figure 38. Cable connection SAS signal cable Power / configuration cable SAS 0 SAS 1 Figure 39. 8x2.5-inch hot-swap hard disk drive cabling 24x2.5-inch drive model (HX7510) The internal routing for the 24x2.5-inch drive model cables.
Page 126 2.5-inch HDD hot-swap backplane SAS 0 Power / configuration cable SAS signal cable SAS 1 SAS 0 SAS signal cable SAS 1 SAS 0 SAS signal cable Figure 40. 24x2.5-inch hot-swap hard disk drive cabling HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 127: Inch Hard Disk Drive Cable Connection
SAS signal cable Power / configuration cable SAS 0 SAS 1 SAS 0 SAS 1 SAS 0 SAS 1 Figure 41. 24x2.5-inch hot-swap hard disk drive cabling 3.5-inch hard disk drive cable connection The following illustrations show the cabling information for the 3.5-inch drive models. Important: Make sure all SAS cables are routed lower than the DIMM latches.
Page 128: Removing And Replacing Structural Parts
Figure 42. 8x3.5-inch hot-swap hard disk drives cabling Removing and replacing structural parts Replacement of structural parts is your responsibility. If Lenovo installs a structural part at your request, you will be charged for the installation. The illustrations in this document might differ slightly from your hardware.
Page 129 Step 3. If the server has been installed in a rack, press down on the left and right side latches and slide the server out of the rack enclosure until both slide rails lock. Step 4. Use a screwdriver to unscrew the cover lock to the open position as shown. Figure 43.
Page 130: Replacing The Top Cover
Pivot the cover-release latch as shown and slide the top cover to the front at the same time until the top cover snaps into position. Cover-release latch Figure 45. Top cover installation Step 6. Use a screwdriver to turn the cover lock to the closed position. HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 131: Removing And Replacing Tier 1 Crus
Reconnect the external cables and power cords. Removing and replacing Tier 1 CRUs Replacement of Tier 1 CRUs is your responsibility. If Lenovo installs a Tier 1 CRU at your request, you will be charged for the installation. The illustrations in this document might differ slightly from your hardware.
Page 132: Replacing The Air Baffle
Align the air baffle tabs with the baffle slots on both sides of the chassis; then, lower the air baffle into the server. Press the air baffle down until it is securely seated. HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 133: Removing The Power Paddle Module
Note: Close the retaining clip on each end of the DIMM connector before installing the air baffle for proper cooling. Air baffle Figure 48. Air baffle installation Step 5. Replace PCI riser-card assemblies, if needed. Step 6. Reinstall the top cover (see “Replacing the top cover” on page 118). Step 7.
Page 134: Replacing The Power Paddle Module
Grasp the handle and align the power paddle module with the connector on the system board. Push the power paddle module to the system board and make sure it is firmly seated. HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 135: Removing The Front Usb Assembly
Handle Power paddle assembly Figure 50. Power paddle module installation Step 5. Replacing the power supplies (See “Replacing a hot-swap ac power supply” on page 181). Step 6. Replacing the top cover (see “Replacing the top cover” on page 118). Step 7.
Page 136: Replacing The Front Usb Assembly
Align and slide the front USB assembly into the server until it clicks into place. Front USB assembly Figure 52. Front USB assembly installation Step 5. Connect the cable on the front USB assembly to the system board. HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 137: Removing A Hot-Swap Hard Disk Drive
The following illustration shows the cable routing for the front USB assembly. Front USB connector Front USB cable Figure 53. Front USB assembly cable routing Note: To connect the front USB assembly cable on the system board, press evenly on the cable. Pressing on one side of the cable might cause damage to the cable or connector.
Page 138: Replacing A Hot-Swap Hard Disk Drive
If you are instructed to return the drive assembly, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. Replacing a hot-swap hard disk drive Use this information to install a hot-swap hard disk drive. HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 139 For a list of supported hard disk drives, see http://www.lenovo.com/ serverproven/. • Locate the documentation that comes with the hard disk drive and follow those instructions in addition to the instructions in this chapter.
Page 140: Removing A Memory Module
Carefully open the retaining clips on each end of the DIMM connector and remove the DIMM. Attention: To avoid breaking the retaining clips or damaging the DIMM connectors, open and close the clips gently. HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 141: Installing A Memory Module
• The server supports only industry-standard double-data-rate 4 (DDR4), 2400 MHz, PC4-19200 registered or load deduction, synchronous dynamic random-access memory (SDRAM) dual inline memory modules (DIMMs) with error correcting code (ECC). See http://www.lenovo.com/ serverproven/ for a list of supported memory modules for the server.
Page 142 To view the total amount of installed memory and the amount of configured memory, run the Setup Utility. For additional information, see “Configuring the server” on page 34. HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 143: Dimm Installation Sequence
• A minimum of one DIMM must be installed for each microprocessor. For example, you must install a minimum of two DIMMs if the server has two microprocessors installed. However, to improve system performance, install a minimum of four DIMMs for each microprocessor. •...
Page 144: Memory Mirrored Channel
The following diagram lists the DIMM connectors on each memory channel. Channel Microprocessor 2 Microprocessor 1 CPU2 CPU1 Figure 60. Connectors on each memory channel The following table shows the installation sequence for memory mirrored channel mode: HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 145: Memory Rank Sparing
Table 13. Memory mirrored channel mode DIMM population sequence Number of installed microprocessors DIMM connector population sequence 1, 4 9, 12 2, 5 8, 11 3, 6 7, 10 1, 4 13, 16 9, 12 21, 24 2, 5 14, 17 8, 11 20, 23 19, 22...
Page 146: Replacing A Memory Module
Carefully open the retaining clips on each end of the DIMM connector and remove the DIMM. Attention: To avoid breaking the retaining clips or damaging the DIMM connectors, open and close the clips gently. HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 147: Removing The Fan Cage Assembly
Figure 62. DIMM installation Step 6. Touch the static-protective package that contains the DIMM to any unpainted metal surface on the outside of the server. Then, remove the DIMM from the package. Step 7. Turn the DIMM so that the alignment slot align correctly with the alignment tab. Step 8.
Page 148: Replacing The Fan Cage Assembly
Step 5. Rotate the fan cage assembly release latches down until the release latches are in the locked position and make sure the assembly is correctly seated into place. HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 149: Removing A Hot-Swap Fan
Release latch Fan cage assembly Slots Release latch Slots Figure 64. Fan cage assembly installation Step 6. Replace the fans, if needed (see “Replacing a hot-swap fan” on page 138). Step 7. Replace the top cover (see “Replacing the top cover” on page 118). Step 8.
Page 150: Replacing A Hot-Swap Fan
Orient the fan over the fan slot in the fan cage so that the fan connector aligns with the connector on the system board. Step 5. Insert the fan into the fan slot in the fan cage and press it down until it is seated correctly in the slot. HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 151: Removing The Media Cage (Also Called Lightpath Lcd Operation Panel Assembly)
Fan 6 Hot-swap fan error LED Fan 5 Fan 4 Fan 3 Fan 2 Fan 1 Figure 66. Fan installation Note: Make sure that the newly-installed fan aligns horizontally with other correctly-seated fans for proper installation. Step 6. Replace the top cover (see “Replacing the top cover” on page 118). Step 7.
Page 152 Loosen the thumbscrew that is used to secure the media cage onto the server. Thumbscrew Figure 68. Thumbscrew Step 6. Carefully push the media cage out of the server and set it aside. HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 153: Replacing The Media Cage (Also Called Lightpath Lcd Operation Panel Assembly)
Media cage Figure 69. Media cage removal Step 7. If you are instructed to return the media cage, follow all of the packaging instructions, and use any packaging materials for shipping that are supplied to you. Replacing the media cage (also called lightpath LCD operation panel assembly) Use this information to replace the media cage (also called lightpath LCD operation panel assembly).
Page 154 Reconnect the USB and operator information/LCD panel cables to the system board first; then, route the cables as the following illustration. Remember to insert the cables into the cable clip for proper routing. HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 155: Removing A Riser-Card Assembly
Step 10. Turn on the peripheral devices and the server. Removing a riser-card assembly Use this information to remove a riser-card assembly. See http://www.lenovo.com/ serverproven/ for a list of riser-card assemblies that you can use with the server. To remove a riser-card assembly, complete the following steps: Step 1.
Page 156 • For half-length and low profile adapters (for HX7510 only) PCI riser-card assembly 2 PCI riser-card assembly 1 Figure 73. Riser-card assembly removal - half-length and low profile adapters • For full-height, full-length adapters (for HX3510-G only) HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 157: Replacing A Riser-Card Assembly
PCI riser-card assembly 1 PCI riser-card assembly 2 Shipping bracket for riser-card assembly Figure 74. Riser-card assembly removal - full-height, full-length adapters Step 5. If you are instructed to return the riser-card assembly, follow all of the packaging instructions, and use any packaging materials for shipping that are supplied to you.
Page 158 PCI riser-card assembly2 PCI riser-card assembly1 Figure 75. Riser-card assembly installation - half-length and low profile adapters • For full-height, full-length adapters (for HX3510-G only) Note: Shipping brackets are only included in the server that is pre-configured with full-height, full-length adapters...
Page 159: Removing The Dedicated Slotless Hba Controller
PCI riser-card assembly 2 PCI riser-card assembly 1 Shipping bracket for riser-card assembly Figure 76. Riser-card assembly installation - full-height, full-length adapters Step 6. Replace the top cover (see “Replacing the top cover” on page 118). Step 7. Slide the server into the rack. Step 8.
Page 160: Replacing The Dedicated Slotless Hba Controller
Insert the controller into the RAID connector on the system board until it is firmly seated. The retention brackets secure the controller in place when the controller is firmly seated into the connector. HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 161: Removing An Adapter
Retention bracket Dedicated slotless RAID connector Retention bracket Figure 78. Dedicated slotless HBA controller installation Step 7. Route the backplane signal cables. (See “2.5-inch hard disk drive cable connection” on page 112 and “3.5-inch hard disk drive cable connection” on page 115). Step 8.
Page 162 Disconnect any cables from the adapter (make note of the cable routing, in case you reinstall the adapter later). Step 6. If you are removing a full-height, full-length adapter, pull the shipping bracket out of the riser-card assembly. Shipping bracket PCI riser assembly HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 163 Figure 80. Full-height, full-length adapter Step 7. Slide the retention bracket; then, rotate it to the open position. Step 8. Remove the screws if present. These screws can be fastened to the side of the riser-card assembly for storage if needed. PCI riser-card assembly Bracket Adapter connector...
Page 164: Replacing An Adapter
Slot 1 Slot 6 Slot 2 Slot 7 Slot 3 Slot 8 Figure 83. PCI riser-card adapter expansion slot locations The following table describes the maximal card dimension supported in each slot. HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 165 Table 16. The maximal card dimension supported in each slot Slot Riser-card assembly number The maximal card dimension supported Riser-card assembly 1 Double height, up to full length Full height, half length Low-profile Low-profile Riser-card assembly 2 Double height, up to full length Full height, half length The following notes describe the types of adapters that the server supports and other information that you must consider when you install an adapter:...
Page 166 Figure 85. Full-height, full-length adapter Step 10. Connect any required cables to the adapter. Attention: • When you route cables, do not block any connectors or the ventilated space around any of the fans. HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 167 PCI riser-card assembly2 PCI riser-card assembly1 Figure 86. Riser-card assembly installation - half-length and low profile adapters • For full-height, full-length adapters (for HX3510-G only) Note: Shipping brackets are only included in the server that is pre-configured with full-height, full-length adapters...
Page 168 Slide the expansion-slot cover out of the server. Step 6. Align the adapter with the PCI connector on the system board and press the adapter firmly into the PCI connector on the system board. HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 169: Removing An Eia Assembly
Expansion-slot covers Adapters Brackets Adapter connector (slot 5) Adapter connector (slot 4) Figure 88. Adapter installation Step 7. Rotate the retention bracket to the close position. Step 8. Connect any required cables to the adapter. Attention: • When you route cables, do not block any connectors or the ventilated space around any of the fans.
Page 170 Figure 89. Front USB/operator information panel cable removal 6. Loosen screws and remove them. Screws Figure 90. Screw removal 7. Tilt the cable cover and remove it from the server. HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 171 Cable cover Figure 91. Cable cover removal 8. Grasp the EIA assembly and pull it slightly forward to remove it from the server. EIA assembly Figure 92. EIA assembly removal 9. Position the EIA assembly as shown in the following illustration; then, remove the assembly out of the server.
Page 172 Failing to release them before removing the cables will damage the cable sockets on the system board. The cable sockets on the system board are fragile. Any damage to the cable sockets may require replacing the system board. HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 173 Front video cable Figure 94. Front video cable removal 6. Loosen screws and remove them. Screws Figure 95. Screw removal 7. Tilt the cable cover and remove it from the server. Chapter 5 Removing, and replacing components...
Page 174 1. Read the safety information that begins on “Safety” on page v and “Removing and replacing guidelines” on page 101. 2. Turn off the server and peripheral devices, and disconnect the power cord and all external cables. HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 175 3. Remove the top cover (see “Removing the top cover” on page 116). 4. Remove the fan cage assembly (see “Removing the fan cage assembly” on page 135). 5. Disconnect the front USB/operator information panel cables from the connector mounted on the chassis side wall.
Page 176 8. Grasp the EIA assembly and pull it slightly forward to remove it from the server. EIA assembly Figure 101. EIA assembly removal 9. Position the EIA assembly as shown in the following illustration; then, remove the assembly out of the server. HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 177 EIA assembly Figure 102. Cable removal 10. If you are instructed to return the EIA assembly, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. For the left EIA assembly 1. Read the safety information that begins on “Safety” on page v and “Removing and replacing guidelines” on page 101.
Page 178 Front video cable Figure 103. Front video cable removal 6. Loosen screws and remove them. Screws Figure 104. Screw removal 7. Tilt the cable cover and remove it from the server. HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 179: Replacing An Eia Assembly
Cable cover Figure 105. Cable cover removal 8. Grasp the EIA assembly and pull it slightly to remove it from the server. EIA assembly Figure 106. EIA assembly removal 9. If you are instructed to return the EIA assembly, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you.
Page 180 4. Remove the fan cage (see “Removing the fan cage assembly” on page 135). 5. Insert the cable connector into the cable connector holder. EIA assembly Cable connector holder Figure 107. Cable connector installation 6. Align the EIA assembly with the alignment pin. HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 181 Alignment pin EIA assembly Figure 108. EIA assembly alignment 7. Push the EIA assembly slightly toward the rear of the server to fix the EIA assembly on the server. EIA assembly Figure 109. EIA assembly installation 8. Tilt and install the cable cover. Chapter 5 Removing, and replacing components...
Page 182 Figure 110. Cable cover installation 9. Fasten screws. Screws Figure 111. Screw installation 10. Connect the front USB/operator information panel cables to the system board and the connector mounted on the chassis side wall. HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 183 Front USB / operator information panel cable Figure 112. Cable connection 11. Replace the fan cage assembly (see “Replacing the fan cage assembly” on page 136). 12. Replace the top cover (see “Replacing the top cover” on page 118). 13. Slide the server into the rack. 14.
Page 184 6. Align the EIA assembly with the alignment pin and push it slightly toward the rear of the server fix the EIA assembly on the server. Alignment pin EIA assembly Figure 114. EIA assembly alignment 7. Tilt and install the cable cover. Cable cover Figure 115. Cable cover installation 8. Fasten screws. HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 185 Screws Figure 116. Screw installation 9. Connect the front video cable to the system board. Front video cable Figure 117. Cable connection 10. Replace the fan cage assembly (see “Replacing the fan cage assembly” on page 136). 11. Replace the top cover (see “Replacing the top cover” on page 118). 12.
Page 186 4. Remove the fan cage (see “Removing the fan cage assembly” on page 135). 5. Insert the cable connector into the cable connector holder. EIA assembly Cable connector holder Figure 118. Cable connector installation 6. Align the EIA assembly with the alignment pin. HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 187 Alignment pin EIA assembly Figure 119. EIA assembly alignment 7. Push the EIA assembly slightly toward the rear of the server to fix the EIA assembly on the server. EIA assembly Figure 120. EIA assembly installation 8. Angle the cable cover as shown in the following illustration and slide the cable arm towards the front of the server.
Page 188 Figure 121. Cable cover installation 9. Fasten screws. Screws Figure 122. Screw installation 10. Connect the front USB/operator information panel cables to the system board and the connector mounted on the chassis side wall. HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 189 Front USB / operator information panel cable Figure 123. Cable connection 11. Replace the fan cage assembly (see “Replacing the fan cage assembly” on page 136). 12. Replace the top cover (see “Replacing the top cover” on page 118). 13. Slide the server into the rack. 14.
Page 190 6. Align the EIA assembly with the alignment pin and push it slightly toward the rear of the server to fix the EIA assembly on the server. Alignment pin EIA assembly Figure 125. EIA assembly alignment 7. Tilt and install the cable cover. Cable cover Figure 126. Cable cover installation 8. Fasten screws. HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 191: Removing A Hot-Swap Ac Power Supply
Screws Figure 127. Screw installation 9. Connect the front video cable to the system board. Front video cable Figure 128. Cable connection 10. Replace the fan cage assembly (see “Replacing the fan cage assembly” on page 136). 11. Replace the top cover (see “Replacing the top cover” on page 118). 12.
Page 192 Step 4. Press and hold the release tab to the left. Grasp the handle and pull the power supply out of the server. HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 193: Replacing A Hot-Swap Ac Power Supply
Power supply filler panel Hot-swap power supply 2 Figure 129. Power supply removal Step 5. If you are instructed to return the power supply, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. Replacing a hot-swap ac power supply Use this information to replace a hot-swap ac power supply.
Page 194 Step 3. If you are installing a hot-swap power supply into an empty bay, remove the power-supply filler from the power-supply bay. HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 195 Power supply filler panel Hot-swap power supply 2 Figure 130. Power supply installation Step 4. Grasp the handle on the rear of the power supply and slide the power supply forward into the power-supply bay until it clicks. Make sure that the power supply connects firmly into the power-supply connector.
Page 196: Removing The 2.5-Inch Hot-Swap Hard Disk Drive Backplane
To obtain more working room, remove the fan cage assembly (see “Removing the fan cage assembly” on page 135). Step 6. Lift the two front release latches and rotate the backplane toward the rear of the server to remove the backplane. HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 197: Replacing The 2.5-Inch Hot-Swap Hard Disk Drive Backplane
Release latchs 2.5-inch HDD hot-swap backplane (expander) 2.5-inch HDD hot-swap backplane Figure 132. 2.5-inch hot-swap hard disk drive backplane removal Step 7. Disconnect all cables from the hard disk drive backplane and the system board. Note: Disengage all latches, release tabs or locks on cable connectors when you disconnect all cables from the system board.
Page 198: Removing The 3.5-Inch Hot-Swap Hard Disk Drive Backplane
Disconnect the SAS signal and power/configuration cables from the system board. Note: Disengage all latches, release tabs or locks on cable connectors when you disconnect all cables from the system board. Failing to release them before removing the cables will damage HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 199 the cable sockets on the system board. The cable sockets on the system board are fragile. Any damage to the cable sockets may require replacing the system board. Step 7. Pull the two plungers while you push the backplane to the left to disengage the backplane. •...
Page 200: Replacing The 3.5-Inch Hot-Swap Hard Disk Drive Backplane
Push the b backplane to the left to engage the assembly into place. • For eight 3.5-inch hot-swap hard disk drive backplane Figure 136. Eight 3.5-inch hot-swap hard disk drive backplane • For twelve 3.5-inch hot-swap hard disk drive backplane HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 201: Removing The Coin-Cell Battery (Also Called Cmos Battery)
The following notes describe information that you must consider when replacing the battery. • Lenovo has designed this product with your safety in mind. The lithium battery must be handled correctly to avoid possible danger. If you replace the battery, you must adhere to the following instructions.
Page 202 Remove the top cover (see “Removing the top cover” on page 116). Step 4. If necessary, lift the riser-card assembly 2 out of the way (see “Removing a riser-card assembly” on page 143). Step 5. Remove the coin-cell battery: HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 203 Battery Figure 138. Coin-cell battery position If there is a rubber cover on the battery holder, use your fingers to lift the battery cover from the battery connector. Use one finger to tilt the battery horizontally out of its socket, pushing it away from the socket. Attention: Neither tilt nor push the battery by using excessive force.
Page 204: Replacing The Coin-Cell Battery (Also Called Cmos Battery)
Remove the top cover (see “Removing the top cover” on page 116). Step 5. If necessary, lift the riser-card assembly 2 out of the way (see “Removing a riser-card assembly” on page 143). Step 6. Insert the new battery: HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 205 Battery Figure 140. Coin-cell battery position Tilt the battery so that you can insert it into the socket on the side opposite the battery clip. Figure 141. Coin-cell battery installation Press the battery down into the socket until it clicks into place. Make sure that the battery clip holds the battery securely.
Page 206: Removing The Lcd System Information Display Panel
Note: To disconnect the cable, press evenly on the connector release latch first; then, pull the cable out. Pull the tab on the LCD retention bracket to the left to disengage the retention bracket. Rotate the retention bracket to remove it from the server. HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 207 Retention bracket Figure 143. Retention bracket removal 8. Carefully remove the LCD system information display panel out of the LCD panel assembly. LCD system information display panel Figure 144. LCD system information display panel removal 9. If you are instructed to return the LCD panel assembly, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you.
Page 208: Replacing The Lcd System Information Display Panel
To install the LCD panel assembly on a 3.5-inch model, complete the following steps. 1. Read the safety information that begins on “Safety” on page v and “Removing and replacing guidelines” on page 101. HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 209 2. Turn off the server and peripheral devices and disconnect the power cords and all external cables, if necessary. 3. Remove the top cover (see “Removing the top cover” on page 116). 4. Remove the fan cage assembly “Removing the fan cage assembly” on page 135). Pull the tab on the LCD retention bracket to the left to disengage the retention bracket.
Page 210 Note: To connect the LCD panel assembly cable on the system board, press evenly on the cable. Pressing on one side of the cable might cause damage to the cable or connector. 11. Replace the top cover (see “Replacing the top cover” on page 118). HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 211 12. Slide the server into the rack. 13. Reconnect the power cords and any cables that you removed. 14. Turn on the peripheral devices and the server. Replacing the LCD system information display panel on a 2.5-inch model To install the LCD system information display panel into a media cage that is pre-configured without a LCD system information display panel on a 2.5-inch model, complete the following steps.
Page 212 Pull the tab on the LCD retention bracket to the left to disengage the retention bracket. Rotate the retention bracket to remove it from the server. Retention bracket Media cage Figure 154. Retention bracket removal 8. Carefully insert the LCD system information display panel into place. HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 213 LCD system information display panel Alignment pins Media cage Figure 155. LCD system information display panel installation 9. Insert the retention bracket into the slot on the media cage and push it until it clicks into place. Retention bracket Media cage Figure 156.
Page 214: Removing The Operator Information Panel Assembly
Use this information to remove the operator information panel assembly. To remove the operator information panel, complete the following steps. Step 1. Read the safety information that begins on “Safety” on page v and “Removing and replacing guidelines” on page 101. HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 215: Replacing The Operator Information Panel Assembly
Step 2. Turn off the server and peripheral devices and disconnect the power cords and all external cables, if necessary. Step 3. Remove the top cover (see “Removing the top cover” on page 116). Step 4. Disconnect the cable from the back of the operator information panel assembly. Step 5.
Page 216 Replace the top cover (see “Replacing the top cover” on page 118). Step 7. Slide the server into the rack. Step 8. Reconnect the power cords and any cables that you removed. HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 217: Removing And Replacing Tier 2 Crus
Turn on the peripheral devices and the server. Removing and replacing Tier 2 CRUs You may install a Tier 2 CRU yourself or request Lenovo to install it, at no additional charge, under the type of warranty service that is designated for your server.
Page 218 Figure 164. SATADOM installation Step 7. Connect the SATADOM cable to the SATADOM and the system board. Remove the air baffle if necessary (see “Removing the air baffle” on page 119). HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 219: Removing A Microprocessor And Heat Sink
SATA 0 connector SATADOM cable Power connector Signal connector Optical disk drive connector Figure 165. SATADOM cable routing Step 8. Install the air baffle if it is removed (see “Replacing the air baffle” on page 120). Step 9. Install the top cover (see “Replacing the top cover” on page 118). Step 10.
Page 220 Open the heat sink retention module release lever to the fully open position. HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 221 Heat sink release lever Figure 167. Heat sink retention module release lever Lift the heat sink out of the server. After removal, place the heat sink (with the thermal grease side up) on a clean, flat surface. Heat sink release lever Heat sink Lock tab Figure 168.
Page 222 The following illustration of the installation tool shows the location of the interlock latch and counterclockwise rotation of the handle before loading the microprocessor. HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 223 Figure 170. Installation tool handle adjustment The following illustrations show the installation tool in the locked and unlocked positions. Figure 171. Locked and unlocked positions Align the installation tool with the screws, as shown in the following graphic, and lower the installation tool on the microprocessor.
Page 224 “H” or “L” position, depending on the size of microprocessor, and then lift the microprocessor out of the socket. Handle Installation tool Microprocessor Figure 173. Installation tool handle adjustment Lift the microprocessor out of the socket. HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 225: Replacing A Microprocessor And Heat Sink
• The server supports up to two Intel Xeon™ E5-2600 v4 series multi-core microprocessors, which are designed for the LGA 2011 socket. See http://www.lenovo.com/ serverproven/ for a list of supported microprocessors.
Page 226 If you are replacing microprocessor 1, remove the memory modules from DIMM connectors 6 and 7. If you are replacing microprocessor 2, remove the memory modules from DIMM connectors 18 and 19. See “Removing a memory module” on page 128 for instructions. HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 227 Step 6. Rotate the heat sink retention module release lever to the open position. Heat sink release lever Lock tab Retainer bracket Figure 176. Heat-sink lever rotation Step 7. Open the microprocessor socket release levers and retainer: Microprocessor release levers Figure 177.
Page 228 Figure 179. Installation tool handle adjustment The following illustrations show the installation tool in the locked and unlocked positions. HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 229 Figure 180. Installation tool Microprocessor Figure 181. Installation tool removal Attention: • Do not press the microprocessor into the socket. • Make sure that the microprocessor is oriented and aligned correctly in the socket before you try to close the microprocessor retainer. •...
Page 230 Identify which release lever is labeled as the first release lever to close and close it. Close the second release lever on the microprocessor socket. Step 11. Install the heat sink. Attention: HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 231 • Do not set down the heat sink after you remove the plastic cover. • Do not touch the thermal grease on the bottom of the heat sink after you remove the plastic cover. Touching the thermal grease will contaminate it. See “Thermal grease” on page 221 for more information.
Page 232 Figure 187. Heat sink retention module release lever Step 12. Reinstall the air baffle (see “Replacing the air baffle” on page 120). Step 13. Install the top cover (see “Replacing the top cover” on page 118). HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 233: Thermal Grease
Step 14. Slide the server into the rack. Step 15. Reconnect the power cords and any cables that you removed. Step 16. Turn on the peripheral devices and the server. Thermal grease The thermal grease must be replaced whenever the heat sink has been removed from the top of the microprocessor and is going to be reused or when debris is found in the grease.
Page 234: Removing The Heat-Sink Retention Module
If you are instructed to return the heat-sink retention module, follow all the packaging instructions, and use any packaging materials for shipping that are supplied to you. Replacing the heat-sink retention module Use this information to replace the heat-sink retention module. HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 235: Removing The System Board
To install a heat-sink retention module, complete the following steps: Step 1. Read the safety information that begins on “Safety” on page v and “Removing and replacing guidelines” on page 101. Step 2. Turn off the server and peripheral devices and disconnect the power cords and all external cables. Step 3.
Page 236 Note: Use the system-board handles to lift the system board only. Do not attempt to lift the server using the system board handles. HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 237 System board handles Thumb screws Figure 192. System board removal Step 17. Push the system board toward the broadside of the server and lift the system board up. Figure 193. System board removal Step 18. If you are instructed to return the system board, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you.
Page 238: Replacing The System Board
Figure 194. System board installation Step 3. Slide the system-board toward the rear of the server to secure it in place. HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 239 Step 4. Tighten the two thumbscrews to secure the system board to the chassis. System board handles Thumb screws Figure 195. System board installation Step 5. Reconnect to the system board the cables that you disconnected in step 13 of “Removing the system board”...
Page 240: Updating The Server Configuration
You can use any of the following methods to send diagnostic data: • Standard upload: http://www.ibm.com/de/support/ ecurep/send_http.html • Standard upload with the system serial number: http://www.ecurep.ibm.com/app/ upload_hw • Secure upload: http://www.ibm.com/de/support/ ecurep/send_http.html#secure • Secure upload with the system serial number: https://www.ecurep.ibm.com/ app/upload_hw HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 241: Appendix A. Integrated Management Module Ii (Imm2) Error Messages
The prefix of the message ID and the sequence number that is used by the CIM message registry. SNMP Trap ID The SNMP trap ID that is found in the SNMP alert management information base (MIB). © Copyright Lenovo 2016, 2017...
Page 242: Imm Events That Automatically Notify Support
Automatically contact Service If this field is set to Yes, and you have enabled Electronic Service Agent (ESA), Lenovo Support will be notified automatically if the event is generated. While you wait for Lenovo Support to call, you can perform the recommended actions for the event.
Page 243 Table 19. Events that automatically notify Support (continued) Automatically Event ID Message String Notify Support 806f0021-2c01ffff Fault in slot [PhysicalConnectorSystemElementName] on system [ComputerSystemElementName]. (ML2 Card Fault) 806f0021-3001ffff Fault in slot [PhysicalConnectorSystemElementName] on system [ComputerSystemElementName]. (Internal RAID) 806f0108-0a01ffff [PowerSupplyElementName] has Failed. (Power Supply 1) 806f0108-0a02ffff [PowerSupplyElementName] has Failed.
Page 244 (Drive 2) 806f010d-0403ffff The Drive [StorageVolumeElementName] has been disabled due to a detected fault. (Drive 3) 806f010d-0404ffff The Drive [StorageVolumeElementName] has been disabled due to a detected fault. (Drive 4) HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 245 Table 19. Events that automatically notify Support (continued) Automatically Event ID Message String Notify Support 806f010d-0405ffff The Drive [StorageVolumeElementName] has been disabled due to a detected fault. (Drive 5) 806f010d-0406ffff The Drive [StorageVolumeElementName] has been disabled due to a detected fault. (Drive 6) 806f010d-0407ffff The Drive [StorageVolumeElementName] has been disabled due to a detected fault.
Page 246 Failure Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (Drive 8) 806f020d-0409ffff Failure Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (Drive 9) 806f020d-040affff Failure Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (Drive 10) HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 247 Table 19. Events that automatically notify Support (continued) Automatically Event ID Message String Notify Support 806f020d-040bffff Failure Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (Drive 11) 806f020d-040cffff Failure Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (Drive 12) 806f020d-040dffff Failure Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName].
Page 248 Memory Logging Limit Reached for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 14) 806f050c-200fffff Memory Logging Limit Reached for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 15) 806f050c-2010ffff Memory Logging Limit Reached for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 16) HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 249 Table 19. Events that automatically notify Support (continued) Automatically Event ID Message String Notify Support 806f050c-2011ffff Memory Logging Limit Reached for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 17) 806f050c-2012ffff Memory Logging Limit Reached for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 18) 806f050c-2013ffff Memory Logging Limit Reached for [PhysicalMemoryElementName] on Subsystem [MemoryElementName].
Page 250 Array [ComputerSystemElementName] has failed. (Drive 806f060d-041bffff Array [ComputerSystemElementName] has failed. (Drive 806f060d-041cffff Array [ComputerSystemElementName] has failed. (Drive 806f060d-041dffff Array [ComputerSystemElementName] has failed. (Drive 806f060d-041effff Array [ComputerSystemElementName] has failed. (Drive 806f060d-041fffff Array [ComputerSystemElementName] has failed. (Drive HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 251: List Of Imm Events
Table 19. Events that automatically notify Support (continued) Automatically Event ID Message String Notify Support 806f060d-0420ffff Array [ComputerSystemElementName] has failed. (Ext Drive) 806f0813-2581ffff An Uncorrectable Bus Error has occurred on system [ComputerSystemElementName]. (DIMMs) 806f0813-2582ffff An Uncorrectable Bus Error has occurred on system [ComputerSystemElementName].
Page 252 • 40000004-00000000 : Ethernet Duplex setting modified from [arg1] to [arg2] by user [arg3]. This message is for the use case where A user modifies the Ethernet Port duplex setting. May also be shown as 4000000400000000 or 0x4000000400000000 Severity Info Serviceable HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 253 Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0004 User Response Information only; no action is required. • 40000005-00000000 : Ethernet MTU setting modified from [arg1] to [arg2] by user [arg3]. This message is for the use case where a user modifies the Ethernet Port MTU setting. May also be shown as 4000000500000000 or 0x4000000500000000 Severity Info...
Page 254 This message is for the use case where user modifies the Hostname of a Management Controller. May also be shown as 4000000800000000 or 0x4000000800000000 Severity Info Serviceable Automatically notify support Alert Category System - IMM Network event HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 255 SNMP Trap ID CIM Information Prefix: IMM ID: 0008 User Response Information only; no action is required. • 40000009-00000000 : IP address of network interface modified from [arg1] to [arg2] by user [arg3]. This message is for the use case where user modifies the IP address of a Management Controller. May also be shown as 4000000900000000 or 0x4000000900000000 Severity Info...
Page 256 This message is for the use case where an OS Watchdog has been enabled or disabled by a user. May also be shown as 4000000c00000000 or 0x4000000c00000000 Severity Warning Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0012 HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 257 User Response Information only; no action is required. • 4000000d-00000000 : DHCP[[arg1]] failure, no IP address assigned. This message is for the use case where a DHCP server fails to assign an IP address to a Management Controller. May also be shown as 4000000d00000000 or 0x4000000d00000000 Severity Warning Serviceable...
Page 258 This message is for the use case where a user has failed to log in to a Management Controller from a web browser. May also be shown as 4000001000000000 or 0x4000001000000000 Severity Warning Serviceable Automatically notify support Alert Category System - Remote Login SNMP Trap ID CIM Information HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 259 Prefix: IMM ID: 0016 User Response Complete the following steps until the problem is solved: 1. Make sure that the correct login ID and password are being used. 2. Have the system administrator reset the login ID or password. • 40000011-00000000 : Security: Login ID: [arg1] had [arg2] login failures from CLI at [arg3]. This message is for the use case where a user has failed to log in to a Management Controller from the Legacy CLI.
Page 260 This message is for the use case where a Management Controller Event Log on a system is cleared by a user. May also be shown as 4000001400000000 or 0x4000001400000000 Severity Info Serviceable Automatically notify support HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 261 Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0020 User Response Information only; no action is required. • 40000015-00000000 : Management Controller [arg1] reset was initiated by user [arg2]. This message is for the use case where a Management Controller reset is initiated by a user. May also be shown as 4000001500000000 or 0x4000001500000000 Severity Info...
Page 262 This message is for the use case where a Management Controller ethernet interface is no longer active. May also be shown as 4000001800000000 or 0x4000001800000000 Severity Info Serviceable Automatically notify support Alert Category none HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 263 SNMP Trap ID CIM Information Prefix: IMM ID: 0024 User Response Information only; no action is required. • 40000019-00000000 : LAN: Ethernet[[arg1]] interface is now active. This message is for the use case where a Management Controller ethernet interface is now active. May also be shown as 4000001900000000 or 0x4000001900000000 Severity Info...
Page 264 This message is for the use case where an operating system error has occurred and the screen was captured. May also be shown as 4000001c00000000 or 0x4000001c00000000 Severity Info Serviceable Automatically notify support Alert Category System - other SNMP Trap ID CIM Information HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 265 Prefix: IMM ID: 0028 User Response If there was no operating-system error, complete the following steps until the problem is solved: 1. Reconfigure the watchdog timer to a higher value. 2. Make sure that the IMM Ethernet-over-USB interface is enabled. 3.
Page 266 If the device is part of a cluster solution, verify that the latest level of code is supported for the cluster solution before you update the code. • 40000020-00000000 : Management Controller [arg1] Reset was caused by restoring default values. HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 267 This message is for the use case where a Management Controller has been reset due to a user restoring the configuration to default values. May also be shown as 4000002000000000 or 0x4000002000000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information...
Page 268 Processor) from the interface and IP address ( %d. May also be shown as 4000002300000000 or 0x4000002300000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0035 User Response HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 269 Information only; no action is required. • 40000024-00000000 : Flash of [arg1] from [arg2] failed for user [arg3]. This message is for the use case where a user has not flashed the firmware component from the interface and IP address due to a failure. May also be shown as 4000002400000000 or 0x4000002400000000 Severity Info...
Page 270 Prefix: IMM ID: 0039 User Response Complete the following steps until the problem is solved: 1. Reconfigure the watchdog timer to a higher value. 2. Make sure that the IMM Ethernet-over-USB interface is enabled. HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 271 3. Reinstall the RNDIS or cdc_ether device driver for the operating system. 4. Disable the watchdog. 5. Check the integrity of the installed operating system. • 40000028-00000000 : Management Controller Test Alert Generated by [arg1]. This message is for the use case where a user has generated a Test Alert. May also be shown as 4000002800000000 or 0x4000002800000000 Severity Info...
Page 272 4000002b-00000000 : Domain name set to [arg1]. Domain name set by user May also be shown as 4000002b00000000 or 0x4000002b00000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 273 Prefix: IMM ID: 0043 User Response Information only; no action is required. • 4000002c-00000000 : Domain Source changed to [arg1] by user [arg2]. Domain source changed by user May also be shown as 4000002c00000000 or 0x4000002c00000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID...
Page 274 May also be shown as 4000002f00000000 or 0x4000002f00000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0047 User Response Information only; no action is required. HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 275 • 40000030-00000000 : IPv6 disabled by user [arg1]. IPv6 protocol is disabled by user May also be shown as 4000003000000000 or 0x4000003000000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0048 User Response Information only;...
Page 276 Information only; no action is required. • 40000034-00000000 : IPv6 static IP configuration disabled by user [arg1]. IPv6 static assignment method is disabled by user May also be shown as 4000003400000000 or 0x4000003400000000 HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 277 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0052 User Response Information only; no action is required. • 40000035-00000000 : IPv6 DHCP disabled by user [arg1]. IPv6 DHCP assignment method is disabled by user May also be shown as 4000003500000000 or 0x4000003500000000 Severity Info...
Page 278 Prefix: IMM ID: 0055 User Response Information only; no action is required. • 40000038-00000000 : ENET[[arg1]] IPv6-Static:HstName=[arg2], IP@=[arg3] ,Pref=[arg4], GW@=[arg5]. IPv6 Static address is active May also be shown as 4000003800000000 or 0x4000003800000000 Severity Info HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 279 Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0056 User Response Information only; no action is required. • 40000039-00000000 : ENET[[arg1]] DHCPv6-HSTN=[arg2], DN=[arg3], IP@=[arg4], Pref=[arg5]. IPv6 DHCP-assigned address is active May also be shown as 4000003900000000 or 0x4000003900000000 Severity Info Serviceable...
Page 280 IMM. • 4000003c-00000000 : Platform Watchdog Timer expired for [arg1]. An implementation has detected an OS Loader Watchdog Timer Expired May also be shown as 4000003c00000000 or 0x4000003c00000000 Severity Error Serviceable HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 281 Automatically notify support Alert Category System - Loader timeout SNMP Trap ID CIM Information Prefix: IMM ID: 0060 User Response 1. Reconfigure the watchdog timer to a higher value. 2. Make sure that the IMM Ethernet over USB interface is enabled. 3.
Page 282 • 40000040-00000000 : Web-HTTPS port number changed from [arg1] to [arg2] by user [arg3]. A user has modified the Web HTTPS port number May also be shown as 4000004000000000 or 0x4000004000000000 Severity Info HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 283 Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0064 User Response Information only; no action is required. • 40000041-00000000 : CIM/XML HTTP port number changed from [arg1] to [arg2] by user [arg3]. A user has modified the CIM HTTP port number May also be shown as 4000004100000000 or 0x4000004100000000 Severity Info...
Page 284 • 40000044-00000000 : SNMP Traps port number changed from [arg1] to [arg2] by user [arg3]. A user has modified the SNMP Traps port number May also be shown as 4000004400000000 or 0x4000004400000000 Severity Info Serviceable Automatically notify support HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 285 Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0068 User Response Information only; no action is required. • 40000045-00000000 : Syslog port number changed from [arg1] to [arg2] by user [arg3]. A user has modified the Syslog receiver port number May also be shown as 4000004500000000 or 0x4000004500000000 Severity Info...
Page 286 Something has caused the physical inventory to change May also be shown as 4000004800000000 or 0x4000004800000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 287 CIM Information Prefix: IMM ID: 0072 User Response Information only; no action is required. • 40000049-00000000 : SNMP [arg1] enabled by user [arg2]. A user enabled SNMPv1 or SNMPv3 or Traps May also be shown as 4000004900000000 or 0x4000004900000000 Severity Info Serviceable Automatically notify support...
Page 288 A user changed the LDAP server configuration May also be shown as 4000004c00000000 or 0x4000004c00000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0076 User Response HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 289 Information only; no action is required. • 4000004d-00000000 : LDAP set by user [arg1]: RootDN=[arg2], UIDSearchAttribute=[arg3], BindingMethod=[arg4], EnhancedRBS=[arg5], TargetName=[arg6], GroupFilter=[arg7], GroupAttribute=[arg8], LoginAttribute=[arg9]. A user configured an LDAP Miscellaneous setting May also be shown as 4000004d00000000 or 0x4000004d00000000 Severity Info Serviceable Automatically notify support Alert Category none...
Page 290 May also be shown as 4000005000000000 or 0x4000005000000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0080 User Response Information only; no action is required. HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 291 • 40000051-00000000 : Server Power Off Delay set to [arg1] by user [arg2]. A user configured the Server Power Off Delay May also be shown as 4000005100000000 or 0x4000005100000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0081 User Response...
Page 292 User Response Information only; no action is required. • 40000055-00000000 : Synchronize time setting by user [arg1]: Mode=[arg2], NTPServerHost1=[arg3]:[arg4], NTPServerHost2=[arg5]:[arg6], NTPServerHost3=[arg7]:[arg8], NTPServerHost4=[arg9]:[arg10], NTPUpdateFrequency=[arg11]. A user configured the Date and Time synchronize settings HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 293 May also be shown as 4000005500000000 or 0x4000005500000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0085 User Response Information only; no action is required. • 40000056-00000000 : SMTP Server set by user [arg1] to [arg2]:[arg3]. A user configured the SMTP server May also be shown as 4000005600000000 or 0x4000005600000000 Severity...
Page 294 Prefix: IMM ID: 0088 User Response Information only; no action is required. • 40000059-00000000 : LAN over USB [arg1] by user [arg2]. A user configured USB-LAN May also be shown as 4000005900000000 or 0x4000005900000000 Severity HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 295 Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0089 User Response Information only; no action is required. • 4000005a-00000000 : LAN over USB Port Forwarding set by user [arg1]: ExternalPort=[arg2], USB-LAN port=[arg3]. A user configured USB-LAN port forwarding May also be shown as 4000005a00000000 or 0x4000005a00000000 Severity...
Page 296 Information only; no action is required. • 4000005d-00000000 : Secure LDAP [arg1] by user [arg2]. A user enables or disables Secure LDAP services May also be shown as 4000005d00000000 or 0x4000005d00000000 Severity Info Serviceable HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 297 Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0093 User Response Information only; no action is required. • 4000005e-00000000 : SSH [arg1] by user [arg2]. A user enables or disables SSH services May also be shown as 4000005e00000000 or 0x4000005e00000000 Severity Info Serviceable...
Page 298 • 40000061-00000000 : License key for [arg1] removed by user [arg2]. A user removes a License Key May also be shown as 4000006100000000 or 0x4000006100000000 Severity Info Serviceable Automatically notify support Alert Category none HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 299 SNMP Trap ID CIM Information Prefix: IMM ID: 0097 User Response Information only; no action is required. • 40000062-00000000 : Global Login General Settings set by user [arg1]: AuthenticationMethod=[arg2], LockoutPeriod=[arg3], SessionTimeout=[arg4]. A user changes the Global Login General Settings May also be shown as 4000006200000000 or 0x4000006200000000 Severity Info Serviceable...
Page 300 Information only; no action is required. • 40000065-00000000 : User [arg1] removed. A user account was deleted May also be shown as 4000006500000000 or 0x4000006500000000 Severity Info Serviceable Automatically notify support Alert Category none HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 301 SNMP Trap ID CIM Information Prefix: IMM ID: 0101 User Response Information only; no action is required. • 40000066-00000000 : User [arg1] password modified. A user account was changed May also be shown as 4000006600000000 or 0x4000006600000000 Severity Info Serviceable Automatically notify support Alert Category none...
Page 302 PrivacyProtocol=[arg3], AccessType=[arg4], HostforTraps=[arg5]. User account SNMPv3 settings changed May also be shown as 4000006900000000 or 0x4000006900000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0105 HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 303 User Response Information only; no action is required. • 4000006a-00000000 : SSH Client key added for user [arg1]. User locally defined an SSH Client key May also be shown as 4000006a00000000 or 0x4000006a00000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information...
Page 304 SNMP Trap ID CIM Information Prefix: IMM ID: 0109 User Response Information only; no action is required. • 4000006e-00000000 : Alert Configuration Global Event Notification set by user [arg1]: RetryLimit=[arg2], RetryInterval=[arg3], EntryInterval=[arg4]. HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 305 A user changes the Global Event Notification settings. May also be shown as 4000006e00000000 or 0x4000006e00000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0110 User Response Information only; no action is required. •...
Page 306 Information only; no action is required. • 40000072-00000000 : The minimum power cap value changed from [arg1] watts to [arg2] watts. Minimum Power Cap value changed May also be shown as 4000007200000000 or 0x4000007200000000 HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 307 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0114 User Response Information only; no action is required. • 40000073-00000000 : The maximum power cap value changed from [arg1] watts to [arg2] watts. Maximum Power Cap value changed May also be shown as 4000007300000000 or 0x4000007300000000 Severity...
Page 308 Information only; no action is required. • 40000076-00000000 : The new minimum power cap value exceeded the power cap value. Minimum Power Cap exceeds Power Cap May also be shown as 4000007600000000 or 0x4000007600000000 Severity Warning Serviceable HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 309 Automatically notify support Alert Category Warning - Power SNMP Trap ID CIM Information Prefix: IMM ID: 0118 User Response Information only; no action is required. • 40000077-00000000 : Power capping was activated by user [arg1]. Power capping activated by user May also be shown as 4000007700000000 or 0x4000007700000000 Severity Info...
Page 310 • 4000007a-00000000 : Static Power Savings mode has been turned off by user [arg1]. Static Power Savings mode turned off by user May also be shown as 4000007a00000000 or 0x4000007a00000000 Severity Info Serviceable Automatically notify support Alert Category none HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 311 SNMP Trap ID CIM Information Prefix: IMM ID: 0122 User Response Information only; no action is required. • 4000007b-00000000 : Dynamic Power Savings mode has been turned on by user [arg1]. Dynamic Power Savings mode turned on by user May also be shown as 4000007b00000000 or 0x4000007b00000000 Severity Info Serviceable...
Page 312 4000007e-00000000 : External throttling occurred. External throttling occurred May also be shown as 4000007e00000000 or 0x4000007e00000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0126 HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 313 User Response Information only; no action is required. • 4000007f-00000000 : Power cap throttling occurred. Power cap throttling occurrred May also be shown as 4000007f00000000 or 0x4000007f00000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0127 User Response Information only;...
Page 314 SNMP Trap ID CIM Information Prefix: IMM ID: 0130 User Response Information only; no action is required. • 40000083-00000000 : The new minimum power cap value has returned below the power cap value. HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 315 Minimum Power Cap exceeds Power Cap recovered May also be shown as 4000008300000000 or 0x4000008300000000 Severity Info Serviceable Automatically notify support Alert Category Warning - Power SNMP Trap ID CIM Information Prefix: IMM ID: 0131 User Response Information only; no action is required. •...
Page 316 Prefix: IMM ID: 0134 User Response Information only; no action is required. • 40000087-00000000 : Manual Call Home by user [arg1]: [arg2]. Manual Call Home by user. May also be shown as 4000008700000000 or 0x4000008700000000 HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 317 SNMP Trap ID CIM Information Prefix: IMM ID: 0135 User Response Lenovo Support will address the problem. • 40000088-00000000 : Management Controller [arg1]: Configuration restoration from a file by user [arg2] completed. This message is for the use case where a user restores a Management Controller configuration from a file and it completes.
Page 318 1. Turn off the server and disconnect it from the power source. You must disconnect the server from ac power to reset the IMM. 2. After 45 seconds, reconnect the server to the power source and turn on the server. HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 319 3. Retry the operation. • 4000008b-00000000 : Storage [arg1] has changed. This message is for the use case where an IP address for the Storage Management has changed May also be shown as 4000008b00000000 or 0x4000008b00000000 Severity Info Serviceable Automatically notify support Alert Category System - IMM Network event SNMP Trap ID...
Page 320 May also be shown as 4000008e00000000 or 0x4000008e00000000 Severity Warning Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: IMM ID: 0142 User Response Lenovo Support will address the problem. HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 321 • 4000008f-00000000 : The bare metal connection process has been started. Bare Metal Connection process has been started May also be shown as 4000008f00000000 or 0x4000008f00000000 Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: IMM ID: 0143 User Response...
Page 322 CIM Information Prefix: IMM ID: 0146 User Response Information only; no action is required. • 40000093-00000000 : TKLM servers device group set by user [arg1]: TKLMServerDeviceGroup=[arg2]. A user configured the TKLM device group HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 323 May also be shown as 4000009300000000 or 0x4000009300000000 Severity Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0147 User Response Information only; no action is required. • 40000094-00000000 : User [arg1] has generated a new encryption key pair and installed a self-signed certificate for the TKLM client.
Page 324 • 40000097-00000000 : User [arg1] has imported a server certificate for the TKLM server. User imported a server certificate for the TKLM Server May also be shown as 4000009700000000 or 0x4000009700000000 Severity HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 325 Info Serviceable Automatically notify support Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0151 User Response Information only; no action is required. • 40000098-00000000 : The UEFI Definitions have been changed. UEFI Definitions change has been detected May also be shown as 4000009800000000 or 0x4000009800000000 Severity Info...
Page 326 This message is for the use case where a user has failed to log in to a Management Controller from IPMI serial client May also be shown as 4000009b00000000 or 0x4000009b00000000 Severity Info Serviceable HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 327 Automatically notify support Alert Category System - Remote Login SNMP Trap ID CIM Information Prefix: IMM ID: 0155 User Response Information only; no action is required. • 4000009c-00000000 : Remote Login Successful. Login ID: [arg1] from [arg2] serial interface. This message is for the use case where a user successfully logs in to a Management Controller. May also be shown as 4000009c00000000 or 0x4000009c00000000 Severity Info...
Page 328 • 4000009f-00000000 : User [arg1] has initiated a TKLM Server Connection Test to check connectivity to server [arg2]. User initiated a TKLM Server Connection test. May also be shown as 4000009f00000000 or 0x4000009f00000000 Severity Info Serviceable Automatically notify support HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 329 Alert Category none SNMP Trap ID CIM Information Prefix: IMM ID: 0159 User Response Information only; no action is required. • 400000a0-00000000 : User [arg1] has initiated an SMTP Server Connection Test. User initiated an SMTP Server Connection test. May also be shown as 400000a000000000 or 0x400000a000000000 Severity Info Serviceable...
Page 330 • 400000a3-00000000 : User [arg1] has set the SMTP Server reverse-path to [arg2]. User set SMTP Server reverse-path address May also be shown as 400000a300000000 or 0x400000a300000000 Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 331 CIM Information Prefix: IMM ID: 0163 User Response Information only; no action is required. • 400000a4-00000000 : User [arg1] has removed a certificate. User removed certificate May also be shown as 400000a400000000 or 0x400000a400000000 Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID...
Page 332 May also be shown as 400000a700000000 or 0x400000a700000000 Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: IMM ID: 0167 User Response Information only; no action is required. HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 333 • 400000a8-00000000 : The server was reset via pushbutton. Server was reset via pushbutton May also be shown as 400000a800000000 or 0x400000a800000000 Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: IMM ID: 0168 User Response Information only;...
Page 334 • 400000ac-00000000 : The server was automatically powered on because the power restore policy is set to always restore.. Server was automatically powered on because the power restore policy is set to always restore. HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 335 May also be shown as 400000ac00000000 or 0x400000ac00000000 Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: IMM ID: 0172 User Response Information only; no action is required. • 400000ad-00000000 : The server was automatically powered on because the power restore policy is set to restore previous power state..
Page 336 Prefix: IMM ID: 0175 User Response Information only; no action is required. • 400000b0-00000000 : The server was soft reset. Server was soft reset May also be shown as 400000b000000000 or 0x400000b000000000 Severity HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 337 Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: IMM ID: 0176 User Response Information only; no action is required. • 400000b1-00000000 : The server was powered up via Real Time Clock (scheduled power on). Server was powered up via Real Time Clock (scheduled power on) May also be shown as 400000b100000000 or 0x400000b100000000 Severity...
Page 338 Information only; no action is required. • 400000b4-00000000 : The server was powered off via pushbutton. Server was powered off via pushbutton May also be shown as 400000b400000000 or 0x400000b400000000 Severity Info Serviceable Automatically notify support HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 339 Alert Category System - Other SNMP Trap ID CIM Information Prefix: IMM ID: 0180 User Response Information only; no action is required. • 400000b5-00000000 : The server was powered off when the watchdog expired. Server was powered off when the watchdog expired. May also be shown as 400000b500000000 or 0x400000b500000000 Severity Info...
Page 340 • 400000b8-00000000 : The server was powered off via Platform Event Filter. Server was power off via Platform Event Filter May also be shown as 400000b800000000 or 0x400000b800000000 Severity Info Serviceable Automatically notify support Alert Category System - Other HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 341 SNMP Trap ID CIM Information Prefix: IMM ID: 0184 User Response Information only; no action is required. • 400000b9-00000000 : The server was powered off via Real Time Clock (scheduled power off). Server was powered up via Real Time Clock (scheduled power off) May also be shown as 400000b900000000 or 0x400000b900000000 Severity Info...
Page 342 Management Controller reset was initiated by CMM May also be shown as 400000bc00000000 or 0x400000bc00000000 Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: IMM ID: 0188 HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 343 User Response Information only; no action is required. • 400000bd-00000000 : Management Controller [arg1] reset was initiated by IMM firmware. Management Controller reset was initiated by IMM firmware May also be shown as 400000bd00000000 or 0x400000bd00000000 Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID...
Page 344 SNMP Trap ID CIM Information Prefix: IMM ID: 0193 User Response Information only; no action is required. • 400000c2-00000000 : Remote Control session started by user [arg1] in [arg2] mode has been closed. HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 345 Remote Control session closed May also be shown as 400000c200000000 or 0x400000c200000000 Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: IMM ID: 0194 User Response Information only; no action is required. •...
Page 346 Information only; no action is required. • 400000c6-00000000 : UEFI deployment boot mode is enabled for NextAc. UEFI deployment boot mode is enabled for NextAC May also be shown as 400000c600000000 or 0x400000c600000000 Severity HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 347 Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: IMM ID: 0198 User Response Information only; no action is required. • 400000c7-00000000 : UEFI deployment boot mode has been disabled. UEFI deployment boot mode has been disabled May also be shown as 400000c700000000 or 0x400000c700000000 Severity Info...
Page 348 • 400000cb-00000000 : The RAID controller has problem with the battery. Please contact technical support to resolve this issue.([arg1],[arg2],[arg3],[arg4],[arg5]) The RAID controller has problem with the battery May also be shown as 400000cb00000000 or 0x400000cb00000000 Severity Info Serviceable HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 349 Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: IMM ID: 0203 User Response Check storage documentation by LSI Event ID. • 400000cc-00000000 : The RAID controller detected unrecoverable error. The controller needs replacement.([arg1],[arg2],[arg3],[arg4],[arg5]) The RAID controller detected unrecoverable error May also be shown as 400000cc00000000 or 0x400000cc00000000 Severity Info...
Page 350 • 400000cf-00000000 : Enclosure issue detected with one or more units. Please check the enclosure units to repair the problem.([arg1],[arg2],[arg3],[arg4],[arg5]) Enclosure issue detected with one or more units May also be shown as 400000cf00000000 or 0x400000cf00000000 Severity Info Serviceable Automatically notify support HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 351 SNMP Trap ID CIM Information Prefix: IMM ID: 0207 User Response Lenovo Support will address the problem. • 400000d0-00000000 : Connectivity issue detected with the enclosure. Please check your cable configurations to repair the problem.([arg1],[arg2],[arg3],[arg4],[arg5]) Connectivity issue detected with the enclosure...
Page 352 If necessary, contact technical support for additional assistance.([arg1],[arg2],[arg3],[arg4],[arg5]) One or more virtual drive are in abnormal status that may cause unavailable virtual drive May also be shown as 400000d300000000 or 0x400000d300000000 Severity Info Serviceable Automatically notify support HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 353 Alert Category System - Other SNMP Trap ID CIM Information Prefix: IMM ID: 0211 User Response Check storage documentation by LSI Event ID. • 400000d4-00000000 : The RAID controller detected one or more possible configuration problem within the subsystem. Please check the event logs and if events are targeted to the same disk then replace the drive.
Page 354 If necessary, contact technical support for additional assistance.([arg1],[arg2],[arg3],[arg4],[arg5]) Drive error was detected by RAID controller May also be shown as 400000d700000000 or 0x400000d700000000 Severity Info Serviceable HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 355 Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: IMM ID: 0215 User Response Check storage documentation by LSI Event ID. • 80010002-0701ffff : Numeric sensor [NumericSensorElementName] going low (lower non-critical) has asserted. (CMOS Battery) This message is for the use case when an implementation has detected a Lower Non-critical sensor going low has asserted.
Page 356 1. Reseat the failing fan n, which is indicated by a lit LED near the fan connector on the system board. 2. Replace the failing fan. (n = fan number) Fan 1B Tach : HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 357 • 80010204-1d02ffff : Numeric sensor [NumericSensorElementName] going low (lower critical) has asserted. (Fan 2A Tach) This message is for the use case when an implementation has detected a Lower Critical sensor going low has asserted. May also be shown as 800102041d02ffff or 0x800102041d02ffff Severity Error Serviceable...
Page 358 (Fan 5A Tach) This message is for the use case when an implementation has detected a Lower Critical sensor going low has asserted. May also be shown as 800102041d05ffff or 0x800102041d05ffff Severity HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 359 Error Serviceable Automatically notify support Alert Category Critical - Fan Failure SNMP Trap ID CIM Information Prefix: PLAT ID: 0480 User Response 1. Reseat the failing fan n, which is indicated by a lit LED near the fan connector on the system board.
Page 360 This message is for the use case when an implementation has detected a Lower Critical sensor going low has asserted. May also be shown as 800102041d08ffff or 0x800102041d08ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Fan Failure SNMP Trap ID HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 361 CIM Information Prefix: PLAT ID: 0480 User Response 1. Reseat rear hdd cage riser n. 2. Remove the following component and identify the problem. a. HDD drive b. HDD cable c. RAID card d. cage riser n 3. Replace rear hdd cage riser n (n = riser number). •...
Page 362 1. Make sure that the fans are operating, that there are no obstructions to the airflow (front and rear of the server), that the air baffle is in place and correctly installed, and that the server cover is installed and completely closed. HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 363 2. Check the ambient temperature. You must be operating within the specifications (see Server Features and specifications for more information). 3. (Trained technician only) Replace system board. • 80010701-0702ffff : Numeric sensor [NumericSensorElementName] going high (upper non-critical) has asserted. (RS2 RR Amb Temp) This message is for the use case when an implementation has detected an Upper Non-critical sensor going high has asserted.
Page 364 2. Check the ambient temperature. You must be operating within the specifications (see Server Features and specifications for more information). 3. (Trained technician only) Replace system board. HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 365 • 80010701-0705ffff : Numeric sensor [NumericSensorElementName] going high (upper non-critical) has asserted. (RAID RR Amb Temp) This message is for the use case when an implementation has detected an Upper Non-critical sensor going high has asserted. May also be shown as 800107010705ffff or 0x800107010705ffff Severity Warning Serviceable...
Page 366 Features and specifications for more information). 3. Check fan cable on rear HDD cable is connected correctly. 4. Check the fans on rear HDD cage are functional. 5. Replace rear HDD drive cage. HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 367 • 80010701-0708ffff : Numeric sensor [NumericSensorElementName] going high (upper non-critical) has asserted. (Rear BP2 Temp) This message is for the use case when an implementation has detected an Upper Non-critical sensor going high has asserted. May also be shown as 800107010708ffff or 0x800107010708ffff Severity Warning Serviceable...
Page 368 • 80010701-1403ffff : Numeric sensor [NumericSensorElementName] going high (upper non-critical) has asserted. (DIMM AB VR Temp) This message is for the use case when an implementation has detected an Upper Non-critical sensor going high has asserted. HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 369 May also be shown as 800107011403ffff or 0x800107011403ffff Severity Warning Serviceable Automatically notify support Alert Category Warning - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0490 User Response 1. Reduce the ambient temperature. 2. Ensure the air baffle is installed correctly. 3.
Page 370 (DIMM GH VR Temp) This message is for the use case when an implementation has detected an Upper Non-critical sensor going high has asserted. May also be shown as 800107011406ffff or 0x800107011406ffff Severity Warning Serviceable HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 371 Automatically notify support Alert Category Warning - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0490 User Response 1. Make sure that the fans are operating, that there are no obstructions to the airflow (front and rear of the server), that the air baffle is in place and correctly installed, and that the server cover is installed and completely closed.
Page 372 (RS1 RR Amb Temp) This message is for the use case when an implementation has detected an Upper Critical sensor going high has asserted. May also be shown as 800109010701ffff or 0x800109010701ffff Severity Error Serviceable HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 373 Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0494 User Response 1. Make sure that the fans are operating, that there are no obstructions to the airflow (front and rear of the server), that the air baffle is in place and correctly installed, and that the server cover is installed and completely closed.
Page 374 This message is for the use case when an implementation has detected an Upper Critical sensor going high has asserted. May also be shown as 800109010704ffff or 0x800109010704ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Temperature HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 375 SNMP Trap ID CIM Information Prefix: PLAT ID: 0494 User Response 1. Make sure that the fans are operating, that there are no obstructions to the airflow (front and rear of the server), that the air baffle is in place and correctly installed, and that the server cover is installed and completely closed.
Page 376 This message is for the use case when an implementation has detected an Upper Critical sensor going high has asserted. May also be shown as 800109010707ffff or 0x800109010707ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 377 Prefix: PLAT ID: 0494 User Response 1. Make sure that the fans are operating, that there are no obstructions to the airflow (front and rear of the server), that the air baffle is in place and correctly installed, and that the server cover is installed and completely closed.
Page 378 This message is for the use case when an implementation has detected an Upper Critical sensor going high has asserted. May also be shown as 800109011402ffff or 0x800109011402ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 379 CIM Information Prefix: PLAT ID: 0494 User Response 1. Reduce the ambient temperature. 2. Ensure the air baffle is installed correctly. 3. Check the server airflow. Make sure that nothing is blocking the air from coming into or preventing the air from exiting the server. •...
Page 380 Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0494 User Response 1. Reduce the ambient temperature. 2. Ensure the air baffle is installed correctly. HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 381 3. Check the server airflow. Make sure that nothing is blocking the air from coming into or preventing the air from exiting the server. • 80010901-1406ffff : Numeric sensor [NumericSensorElementName] going high (upper critical) has asserted. (DIMM GH VR Temp) This message is for the use case when an implementation has detected an Upper Critical sensor going high has asserted.
Page 382 2. Check the ambient temperature. You must be operating within the specifications (see Server Features and specifications for more information). HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 383 3. Make sure that the heat sink for microprocessor n. 4. (Trained technician only) Replace system board. • 80010902-0701ffff : Numeric sensor [NumericSensorElementName] going high (upper critical) has asserted. (SysBrd 12V) This message is for the use case when an implementation has detected an Upper Critical sensor going high has asserted.
Page 384 2. Check the ambient temperature. You must be operating within the specifications (see Server Features and specifications for more information). 3. Make sure that the heat sink for microprocessor n. 4. (Trained technician only) Replace system board. HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 385 • 80010b01-0703ffff : Numeric sensor [NumericSensorElementName] going high (upper non-recoverable) has asserted. (MID1 RR Amb Temp) This message is for the use case when an implementation has detected an Upper Non-recoverable sensor going high has asserted. May also be shown as 80010b010703ffff or 0x80010b010703ffff Severity Error Serviceable...
Page 386 2. Check the ambient temperature. You must be operating within the specifications (see Server Features and specifications for more information). 3. Make sure that the heat sink for microprocessor n. 4. (Trained technician only) Replace system board. HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 387 • 80010b01-0706ffff : Numeric sensor [NumericSensorElementName] going high (upper non-recoverable) has asserted. (PSU FR Amb Temp) This message is for the use case when an implementation has detected an Upper Non-recoverable sensor going high has asserted. May also be shown as 80010b010706ffff or 0x80010b010706ffff Severity Error Serviceable...
Page 388 2. Check the ambient temperature. You must be operating within the specifications (see Server Features and specifications for more information). 3. Check fan cable on rear HDD cable is connected correctly. 4. Check the fans on rear HDD cage are functional. HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 389 5. Replace rear HDD drive cage. • 80010b01-1401ffff : Numeric sensor [NumericSensorElementName] going high (upper non-recoverable) has asserted. (CPU1 VR Temp) This message is for the use case when an implementation has detected an Upper Non-recoverable sensor going high has asserted. May also be shown as 80010b011401ffff or 0x80010b011401ffff Severity Error...
Page 390 2. Check the ambient temperature. You must be operating within the specifications (see Server Features and specifications for more information). 3. Make sure that the heat sink for microprocessor n. HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 391 4. (Trained technician only) Replace system board. • 80010b01-1404ffff : Numeric sensor [NumericSensorElementName] going high (upper non-recoverable) has asserted. (DIMM CD VR Temp) This message is for the use case when an implementation has detected an Upper Non-recoverable sensor going high has asserted. May also be shown as 80010b011404ffff or 0x80010b011404ffff Severity Error...
Page 392 2. Check the ambient temperature. You must be operating within the specifications (see Server Features and specifications for more information). 3. Make sure that the heat sink for microprocessor n. HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 393 4. (Trained technician only) Replace system board. • 80010b01-2d01ffff : Numeric sensor [NumericSensorElementName] going high (upper non-recoverable) has asserted. (PCH Temp) This message is for the use case when an implementation has detected an Upper Non-recoverable sensor going high has asserted. May also be shown as 80010b012d01ffff or 0x80010b012d01ffff Severity Error...
Page 394 • 80030012-2301ffff : Sensor [SensorElementName] has deasserted. (OS RealTime Mod) This message is for the use case when an implementation has detected a Sensor has deasserted. May also be shown as 800300122301ffff or 0x800300122301ffff Severity Info HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 395 Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0509 User Response No action; information only. • 80030021-0782ffff : Sensor [SensorElementName] has deasserted. (PCIe Dev LK Down) This message is for the use case when an implementation has detected a Sensor has deasserted. May also be shown as 800300210782ffff or 0x800300210782ffff Severity Info...
Page 396 • 8003010f-2101ffff : Sensor [SensorElementName] has asserted. (IMM FW Corrupted) This message is for the use case when an implementation has detected a Sensor has asserted. May also be shown as 8003010f2101ffff or 0x8003010f2101ffff Severity HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 397 Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0508 User Response 1. Reflash primary code. 2. Disconnect power cord and reconnect. 3. (Trained techinician only)please replace system board if the problem still exist. •...
Page 398 May also be shown as 8007000d2582ffff or 0x8007000d2582ffff Severity Info Serviceable Automatically notify support Alert Category Warning - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0518 User Response No action; information only. HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 399 • 80070101-0c01ffff : Sensor [SensorElementName] has transitioned from normal to non-critical state. (Ambient Status) This message is for the use case when an implementation has detected a Sensor transitioned to non-critical from normal. May also be shown as 800701010c01ffff or 0x800701010c01ffff Severity Warning Serviceable...
Page 400 8007010f-2201ffff : Sensor [SensorElementName] has transitioned from normal to non-critical state. (GPT Status) This message is for the use case when an implementation has detected a Sensor transitioned to non-critical from normal. May also be shown as 8007010f2201ffff or 0x8007010f2201ffff HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 401 CIM Information Prefix: PLAT ID: 0520 User Response 1. Check the Lenovo support site for service bulletins or firmware updates that apply to this GPT error. 2. Set the UEFI setting DISK GPT Recovery to Automatic. 3. Replace the corrupt disk.
Page 402 This message is for the use case when an implementation has detected a Sensor transitioned to non-critical from normal. May also be shown as 800701252583ffff or 0x800701252583ffff Severity Warning Serviceable Automatically notify support HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 403 Alert Category Warning - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0520 User Response None X8 PCI 2 Config : X8 PCI 6 Config : X8 PCI 7 Config : • 80070128-2e01ffff : Sensor [SensorElementName] has transitioned from normal to non-critical state.
Page 404 1. Make sure that the fans are operating, that there are no obstructions to the airflow (front and rear of the server), that the air baffles are in place and correctly installed, and that the server cover is installed and completely closed. HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 405 2. Check the ambient temperature. You must be operating within the specifications (see Features and specifications for more information). 3. Make sure that the heat sink for microprocessor n is installed correctly. 4. (Trained technician only) Replace microprocessor n. (n = microprocessor number) •...
Page 406 1. Make sure that the fans are operating, that there are no obstructions to the airflow (front and rear of the server), that the air baffles are in place and correctly installed, and that the server cover is installed and completely closed. HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 407 2. Check the ambient temperature. You must be operating within the specifications (see Features and specifications for more information). 3. Make sure that the heat sink for microprocessor n is installed correctly. 4. (Trained technician only) Replace microprocessor n. (n = microprocessor number) •...
Page 408 1. Make sure that the fans are operating, that there are no obstructions to the airflow (front and rear of the server), that the air baffles are in place and correctly installed, and that the server cover is installed and completely closed. HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 409 2. Check the ambient temperature. You must be operating within the specifications (see Features and specifications for more information). 3. Make sure that the heat sink for microprocessor n is installed correctly. 4. (Trained technician only) Replace microprocessor n. (n = microprocessor number) •...
Page 410 Critical - Voltage SNMP Trap ID CIM Information Prefix: PLAT ID: 0522 User Response 1. Check the system-event log. 2. Check for an error LED on the system board. 3. Replace any failing device. HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 411 4. Check for a server firmware update. Important: Some cluster solutions require specific code levels or coordinated code updates. If the device is part of a cluster solution, verify that the latest level of code is supported for the cluster solution before you update the code. 5.
Page 412 1. Make sure that there are no obstructions, such as bundled cables, to the airflow from the power-supply fan. Use the Lenovo Power Configurator utility to ensure current system power consumption is under limitation. For more information and to download the utility, go to https://www.ibm.com/support/entry/myportal/docdisplay?lndocid=LNVO-PWRCONF.
Page 413 1. Make sure that there are no obstructions, such as bundled cables, to the airflow from the power-supply fan. Use the Lenovo Power Configurator utility to ensure current system power consumption is under limitation. For more information and to download the utility, go to https://www.ibm.com/support/entry/myportal/docdisplay?lndocid=LNVO-PWRCONF.
Page 414 (TXT ACM Module) This message is for the use case when an implementation has detected a Sensor transitioned to critical from less severe. May also be shown as 8007020f2201ffff or 0x8007020f2201ffff Severity Error Serviceable HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 415 Automatically notify support Alert Category Critical - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0522 User Response 1. If enabling TXT is not required, disable TXT from the Setup Utility. 2. If enabling TXT is required, verify that the TPM is enabled and activated from the Setup Utility. 3.
Page 416 This message is for the use case when an implementation has detected a Sensor transitioned to critical from less severe. May also be shown as 800702190701ffff or 0x800702190701ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0522 HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 417 User Response 1. Check for an error LED on the system board. 2. Check the system-event log. 3. Check for the system firmware version and update to the latest version. Important: Some cluster solutions require specific code levels or coordinated code updates. If the device is part of a cluster solution, verify that the latest level of code is supported for the cluster solution before you update the code.
Page 418 This message is for the use case when an implementation has detected a Sensor transitioned to critical from less severe. May also be shown as 800702282e01ffff or 0x800702282e01ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0522 HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 419 User Response If the specified sensor is IPMB IO Error, Me Error or ME Flash Error, complete the following steps until the problem is solved: 1. Restart IMM. If the error still appears, proceed step 2. 2. Update the firmware (UEFI and IMM) to the latest level. If the error still appears, proceed step 3. 3.
Page 420 May also be shown as 800703011101ffff or 0x800703011101ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0524 User Response HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 421 1. Make sure that the fans are operating, that there are no obstructions to the airflow (front and rear of the server), that the air baffle is in place and correctly installed, and that the server cover is installed and completely closed. 2.
Page 422 May also be shown as 800703011104ffff or 0x800703011104ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0524 User Response HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 423 1. Make sure that the fans are operating, that there are no obstructions to the airflow (front and rear of the server), that the air baffle is in place and correctly installed, and that the server cover is installed and completely closed. 2.
Page 424 May also be shown as 800703011107ffff or 0x800703011107ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0524 User Response HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 425 1. Make sure that the fans are operating, that there are no obstructions to the airflow (front and rear of the server), that the air baffle is in place and correctly installed, and that the server cover is installed and completely closed. 2.
Page 426 Error Serviceable Automatically notify support Alert Category Critical - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0524 User Response 1. Run the hard disk drive diagnostic test on drive n. HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 427 If the specified sensor is PS n 12V OC Fault, complete the following steps until the problem is solved: Use the Lenovo Power Configurator utility to determine current system power consumption. For more information and to download the utility, go to https://www.ibm.com/support/entry/myportal/docdisplay?lndocid=LNVO-PWRCONF.
Page 428 If the specified sensor is PS n 12V OC Fault, complete the following steps until the problem is solved: Use the Lenovo Power Configurator utility to determine current system power consumption. For more information and to download the utility, go to https://www.ibm.com/support/entry/myportal/docdisplay?lndocid=LNVO-PWRCONF.
Page 429 • 80070614-2201ffff : Sensor [SensorElementName] has transitioned to non-recoverable. (TPM Phy Pres Set) This message is for the use case when an implementation has detected a Sensor transitioned to non-recoverable. May also be shown as 800706142201ffff or 0x800706142201ffff Severity Error Serviceable Automatically notify support Alert Category...
Page 430 May also be shown as 800801282101ffff or 0x800801282101ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0536 User Response No action; information only. HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 431 • 800b0008-1301ffff : Redundancy [RedundancySetElementName] has been restored. (Power Unit) This message is for the use case when an implementation has detected Redundancy was Restored. May also be shown as 800b00081301ffff or 0x800b00081301ffff Severity Info Serviceable Automatically notify support Alert Category Warning - Redundant Power Supply SNMP Trap ID CIM Information...
Page 432 This message is for the use case when Redundancy Lost has asserted. May also be shown as 800b010a1e82ffff or 0x800b010a1e82ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Fan Failure SNMP Trap ID HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 433 CIM Information Prefix: PLAT ID: 0802 User Response 1. Make sure that the connectors on fan n are not damaged. 2. Make sure that the fan n connectors on the system board are not damaged. 3. Make sure that the fans are correctly installed. 4.
Page 434 User Response 1. If you have added or removed DIMMs to the system, and no additional errors were detected, then please ignore this message. 2. Check system event log for uncorrected DIMM failures. HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 435 3. Replace those DIMMs. 4. Re-enable mirroring in the Setup utility. • 800b0309-1301ffff : Non-redundant:Sufficient Resources from Redundancy Degraded or Fully Redundant for [RedundancySetElementName] has asserted. (Power Resource) This message is for the use case when a Redundancy Set has transitioned from Redundancy Degraded or Fully Redundant to Non-redundant:Sufficient.
Page 436 2. Reduce the total power consumption by removing newly added or unused options like drives or adaptors. Use the Lenovo Power Configurator utility to determine current system power consumption. For more information and to download the utility, go to https://www.ibm.com/support/entry/myportal/docdisplay?lndocid=LNVO-PWRCONF.
Page 437 • 800b050a-1e81ffff : Non-redundant:Insufficient Resources for [RedundancySetElementName] has asserted. (Fan Zone 1) This message is for the use case when a Redundancy Set has transitioned to Non-redundant:Insufficient Resources. May also be shown as 800b050a1e81ffff or 0x800b050a1e81ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Fan Failure SNMP Trap ID...
Page 438 3. Make sure that the fans are correctly installed. 4. Reseat the fans. 5. Replace the fans. (n = fan number) • 800b050a-1e84ffff : Non-redundant:Insufficient Resources for [RedundancySetElementName] has asserted. (Fan Zone 4) HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 439 This message is for the use case when a Redundancy Set has transitioned to Non-redundant:Insufficient Resources. May also be shown as 800b050a1e84ffff or 0x800b050a1e84ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Fan Failure SNMP Trap ID CIM Information Prefix: PLAT ID: 0810 User Response 1.
Page 440 • 806f0007-0302ffff : [ProcessorElementName] has Failed with IERR. (CPU 2) This message is for the use case when an implementation has detected a Processor Failed - IERR Condition. May also be shown as 806f00070302ffff or 0x806f00070302ffff HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 441 Severity Error Serviceable Automatically notify support Alert Category Critical - CPU SNMP Trap ID CIM Information Prefix: PLAT ID: 0042 User Response 1. Make sure that the latest level of firmware and device drivers are installed for all adapters and standard devices, such as Ethernet, SCSI, and SAS.
Page 442 This message is for the use case when an implementation has detected a Power Unit that has been Disabled. May also be shown as 806f00091301ffff or 0x806f00091301ffff Severity Info Serviceable Automatically notify support Alert Category System - Power Off SNMP Trap ID CIM Information Prefix: PLAT ID: 0106 HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 443 User Response No action; information only. • 806f000d-0400ffff : The Drive [StorageVolumeElementName] has been added. (Drive 0) This message is for the use case when an implementation has detected a Drive has been Added. May also be shown as 806f000d0400ffff or 0x806f000d0400ffff Severity Info Serviceable...
Page 444 Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0162 User Response No action; information only. • 806f000d-0404ffff : The Drive [StorageVolumeElementName] has been added. (Drive 4) HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 445 This message is for the use case when an implementation has detected a Drive has been Added. May also be shown as 806f000d0404ffff or 0x806f000d0404ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0162 User Response No action;...
Page 446 • 806f000d-0408ffff : The Drive [StorageVolumeElementName] has been added. (Drive 8) This message is for the use case when an implementation has detected a Drive has been Added. May also be shown as 806f000d0408ffff or 0x806f000d0408ffff Severity HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 447 Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0162 User Response No action; information only. • 806f000d-0409ffff : The Drive [StorageVolumeElementName] has been added. (Drive 9) This message is for the use case when an implementation has detected a Drive has been Added. May also be shown as 806f000d0409ffff or 0x806f000d0409ffff Severity Info...
Page 448 • 806f000d-040cffff : The Drive [StorageVolumeElementName] has been added. (Drive 12) This message is for the use case when an implementation has detected a Drive has been Added. May also be shown as 806f000d040cffff or 0x806f000d040cffff Severity Info Serviceable Automatically notify support HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 449 Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0162 User Response No action; information only. • 806f000d-040dffff : The Drive [StorageVolumeElementName] has been added. (Drive 13) This message is for the use case when an implementation has detected a Drive has been Added. May also be shown as 806f000d040dffff or 0x806f000d040dffff Severity Info...
Page 450 This message is for the use case when an implementation has detected a Drive has been Added. May also be shown as 806f000d0410ffff or 0x806f000d0410ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 451 CIM Information Prefix: PLAT ID: 0162 User Response No action; information only. • 806f000d-0411ffff : The Drive [StorageVolumeElementName] has been added. (Drive 17) This message is for the use case when an implementation has detected a Drive has been Added. May also be shown as 806f000d0411ffff or 0x806f000d0411ffff Severity Info...
Page 452 This message is for the use case when an implementation has detected a Drive has been Added. May also be shown as 806f000d0414ffff or 0x806f000d0414ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0162 User Response HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 453 No action; information only. • 806f000d-0415ffff : The Drive [StorageVolumeElementName] has been added. (Drive 21) This message is for the use case when an implementation has detected a Drive has been Added. May also be shown as 806f000d0415ffff or 0x806f000d0415ffff Severity Info Serviceable...
Page 454 Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0162 User Response No action; information only. • 806f000d-0419ffff : The Drive [StorageVolumeElementName] has been added. (Drive 25) HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 455 This message is for the use case when an implementation has detected a Drive has been Added. May also be shown as 806f000d0419ffff or 0x806f000d0419ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0162 User Response No action;...
Page 456 • 806f000d-041dffff : The Drive [StorageVolumeElementName] has been added. (Drive 29) This message is for the use case when an implementation has detected a Drive has been Added. May also be shown as 806f000d041dffff or 0x806f000d041dffff Severity HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 457 Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0162 User Response No action; information only. • 806f000d-041effff : The Drive [StorageVolumeElementName] has been added. (Drive 30) This message is for the use case when an implementation has detected a Drive has been Added. May also be shown as 806f000d041effff or 0x806f000d041effff Severity Info...
Page 458 (ABR Status) This message is for the use case when an implementation has detected that memory was detected in the system. May also be shown as 806f000f220101ff or 0x806f000f220101ff Severity Error Serviceable HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 459 Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0794 User Response 1. Make sure that one or more DIMMs are installed in the server, and resolve any other currently existing memory errors. 2.
Page 460 Information Center for the appropriate user response. Firmware Error : Sys Boot Status : X8 PCI 1 Firm : X8 PCI 2 Firm : X8 PCI 6 Firm : X8 PCI 7 Firm : • 806f000f-220104ff : The System [ComputerSystemElementName]has encountered a motherboard failure. (ABR Status) HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 461 This message is for the use case when an implementation has detected that a fatal motherboard failure in the system. May also be shown as 806f000f220104ff or 0x806f000f220104ff Severity Error Serviceable Automatically notify support Alert Category Critical - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0795 User Response...
Page 462 [ComputerSystemElementName] during POST. (ABR Status) Firmware BIOS (ROM) corruption was detected on the system during POST. May also be shown as 806f000f22010bff or 0x806f000f22010bff Severity Error Serviceable Automatically notify support Alert Category Critical - Other HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 463 SNMP Trap ID CIM Information Prefix: PLAT ID: 0850 User Response 1. Make sure the server meets the minimum configuration to start (see Power-supply LEDs). 2. Recover the server firmware from the backup page: a.Restart the server. b.At the prompt, press F3 to recover the firmware.
Page 464 SNMP Trap ID CIM Information Prefix: PLAT ID: 0222 User Response If the NMI button has not been pressed, complete the following steps: 1. Make sure that the NMI button is not pressed. HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 465 2. Replace the operator information panel cable. 3. Replace the operator information panel. • 806f001e-2201ffff : No bootable media available for system [ComputerSystemElementName]. (No Boot Device) This message is for the use case when an implementation has detected a System with No Bootable Media. May also be shown as 806f001e2201ffff or 0x806f001e2201ffff Severity Info...
Page 466 4. Replace the affected adapters. 5. Replace the riser card. 6. (Trained service technicians only) Replace the system board. One of PCI Error : HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 467 • 806f0021-2c01ffff : Fault in slot [PhysicalConnectorSystemElementName] on system [ComputerSystemElementName]. (ML2 Card Fault) This message is for the use case when an implementation has detected a Fault in a slot. May also be shown as 806f00212c01ffff or 0x806f00212c01ffff Severity Error Serviceable Automatically notify support Alert Category...
Page 468 806f0028-2101ffff : Sensor [SensorElementName] is unavailable or degraded on management system [ComputerSystemElementName]. (TPM Cmd Failures) This message is for the use case when an implementation has detected a Sensor is Unavailable or degraded. HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 469 May also be shown as 806f00282101ffff or 0x806f00282101ffff Severity Warning Serviceable Automatically notify support Alert Category Warning - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0398 User Response 1. Turn off the server and disconnect the power cords. Reconnect the power cords and restart the server.
Page 470 • 806f0108-0a01ffff : [PowerSupplyElementName] has Failed. (Power Supply 1) This message is for the use case when an implementation has detected a Power Supply has failed. May also be shown as 806f01080a01ffff or 0x806f01080a01ffff Severity Error Serviceable HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 471 Automatically notify support Alert Category Critical - Power SNMP Trap ID CIM Information Prefix: PLAT ID: 0086 User Response 1. Reseat power supply n. 2. If the power-on LED is not lit and the power-supply error LED is lit, replace power supply n. 3.
Page 472 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
Page 473 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
Page 474 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
Page 475 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
Page 476 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
Page 477 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
Page 478 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
Page 479 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
Page 480 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
Page 481 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
Page 482 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
Page 483 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
Page 484 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
Page 485 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
Page 486 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
Page 487 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
Page 488 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
Page 489 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
Page 490 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
Page 491 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
Page 492 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
Page 493 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
Page 494 This message is for the use case when an implementation has detected a Drive was Disabled due to fault. May also be shown as 806f010d0401ffff or 0x806f010d0401ffff Severity Error Serviceable Automatically notify support HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 495 Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0164 User Response 1. Run the hard disk drive diagnostic test on drive n. 2. Reseat the following components: a. Hard disk drive (wait 1 minute or more before reinstalling the drive) b.
Page 496 This message is for the use case when an implementation has detected a Drive was Disabled due to fault. May also be shown as 806f010d0404ffff or 0x806f010d0404ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 497 CIM Information Prefix: PLAT ID: 0164 User Response 1. Run the hard disk drive diagnostic test on drive n. 2. Reseat the following components: a. Hard disk drive (wait 1 minute or more before reinstalling the drive) b. Cable from the system board to the backplane 3.
Page 498 Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0164 User Response 1. Run the hard disk drive diagnostic test on drive n. HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 499 2. Reseat the following components: a. Hard disk drive (wait 1 minute or more before reinstalling the drive) b. Cable from the system board to the backplane 3. Replace the following components one at a time, in the order shown, restarting the server each time: a.
Page 500 3. Replace the following components one at a time, in the order shown, restarting the server each time: a. Hard disk drive b. Cable from the system board to the backplane c. Hard disk drive backplane (n = hard disk drive number) HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 501 • 806f010d-040bffff : The Drive [StorageVolumeElementName] has been disabled due to a detected fault. (Drive 11) This message is for the use case when an implementation has detected a Drive was Disabled due to fault. May also be shown as 806f010d040bffff or 0x806f010d040bffff Severity Error Serviceable...
Page 502 • 806f010d-040effff : The Drive [StorageVolumeElementName] has been disabled due to a detected fault. (Drive 14) This message is for the use case when an implementation has detected a Drive was Disabled due to fault. May also be shown as 806f010d040effff or 0x806f010d040effff HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 503 Severity Error Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0164 User Response 1. Run the hard disk drive diagnostic test on drive n. 2. Reseat the following components: a. Hard disk drive (wait 1 minute or more before reinstalling the drive) b.
Page 504 (Drive 17) This message is for the use case when an implementation has detected a Drive was Disabled due to fault. May also be shown as 806f010d0411ffff or 0x806f010d0411ffff Severity Error Serviceable HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 505 Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0164 User Response 1. Run the hard disk drive diagnostic test on drive n. 2. Reseat the following components: a. Hard disk drive (wait 1 minute or more before reinstalling the drive) b.
Page 506 This message is for the use case when an implementation has detected a Drive was Disabled due to fault. May also be shown as 806f010d0414ffff or 0x806f010d0414ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 507 CIM Information Prefix: PLAT ID: 0164 User Response 1. Run the hard disk drive diagnostic test on drive n. 2. Reseat the following components: a. Hard disk drive (wait 1 minute or more before reinstalling the drive) b. Cable from the system board to the backplane 3.
Page 508 Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0164 User Response 1. Run the hard disk drive diagnostic test on drive n. HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 509 2. Reseat the following components: a. Hard disk drive (wait 1 minute or more before reinstalling the drive) b. Cable from the system board to the backplane 3. Replace the following components one at a time, in the order shown, restarting the server each time: a.
Page 510 3. Replace the following components one at a time, in the order shown, restarting the server each time: a. Hard disk drive b. Cable from the system board to the backplane c. Hard disk drive backplane (n = hard disk drive number) HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 511 • 806f010d-041bffff : The Drive [StorageVolumeElementName] has been disabled due to a detected fault. (Drive 27) This message is for the use case when an implementation has detected a Drive was Disabled due to fault. May also be shown as 806f010d041bffff or 0x806f010d041bffff Severity Error Serviceable...
Page 512 • 806f010d-041effff : The Drive [StorageVolumeElementName] has been disabled due to a detected fault. (Drive 30) This message is for the use case when an implementation has detected a Drive was Disabled due to fault. May also be shown as 806f010d041effff or 0x806f010d041effff HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 513 Severity Error Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0164 User Response 1. Run the hard disk drive diagnostic test on drive n. 2. Reseat the following components: a. Hard disk drive (wait 1 minute or more before reinstalling the drive) b.
Page 514 • 806f010f-2201ffff : The System [ComputerSystemElementName] encountered a firmware hang. (Firmware Error) This message is for the use case when an implementation has detected a System Firmware Hang. May also be shown as 806f010f2201ffff or 0x806f010f2201ffff Severity Error Serviceable HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 515 Automatically notify support Alert Category System - Boot failure SNMP Trap ID CIM Information Prefix: PLAT ID: 0186 User Response 1. Make sure the server meets the minimum configuration to start (see Power-supply LEDs). 2. Update the server firmware on the primary page. Important: Some cluster solutions require specific code levels or coordinated code updates.
Page 516 May also be shown as 806f011b0701ffff or 0x806f011b0701ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0266 User Response Reset the front USB cable on the system board. HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 517 • 806f011b-0c01ffff : The connector [PhysicalConnectorElementName] has encountered a configuration error. (FP LCD Cable) This message is for the use case when an implementation has detected an Interconnect Configuration Error. May also be shown as 806f011b0c01ffff or 0x806f011b0c01ffff Severity Error Serviceable Automatically notify support Alert Category...
Page 518 This message is for the use case when an implementation has detected a Managed Element is Absent. May also be shown as 806f01251001ffff or 0x806f01251001ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 519 CIM Information Prefix: PLAT ID: 0392 User Response If there is no GPU/storage tray installed in the system, then the log event is a normal condition. If there is a GPU/storage tray installed in the system, then check the following two portions: 1.
Page 520 • 806f0207-0301ffff : [ProcessorElementName] has Failed with FRB1/BIST condition. (CPU 1) This message is for the use case when an implementation has detected a Processor Failed - FRB1/BIST condition. May also be shown as 806f02070301ffff or 0x806f02070301ffff Severity Error Serviceable HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 521 Automatically notify support Alert Category Critical - CPU SNMP Trap ID CIM Information Prefix: PLAT ID: 0044 User Response 1. Make sure that the latest levels of firmware and device drivers are installed for all adapters and standard devices, such as Ethernet, SCSI, and SAS. Important: Some cluster solutions require specific code levels or coordinated code updates.
Page 522 4. Reseat the adapter. 5. Replace the adapter. 6. (Trained technician only) Replace microprocessor n. 7. (Trained technician only) Replace the system board. (n = microprocessor number) One of the CPUs : HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 523 • 806f020d-0400ffff : Failure Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (Drive 0) This message is for the use case when an implementation has detected an Array Failure is Predicted. May also be shown as 806f020d0400ffff or 0x806f020d0400ffff Severity Warning Serviceable Automatically notify support Alert Category...
Page 524 806f020d-0403ffff : Failure Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (Drive 3) This message is for the use case when an implementation has detected an Array Failure is Predicted. May also be shown as 806f020d0403ffff or 0x806f020d0403ffff HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 525 Severity Warning Serviceable Automatically notify support Alert Category System - Predicted Failure SNMP Trap ID CIM Information Prefix: PLAT ID: 0168 User Response 1. Run the hard disk drive diagnostic test on drive n. 2. Reseat the following components: a. Hard disk drive (wait 1 minute or more before reinstalling the drive) b.
Page 526 806f020d-0406ffff : Failure Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (Drive 6) This message is for the use case when an implementation has detected an Array Failure is Predicted. May also be shown as 806f020d0406ffff or 0x806f020d0406ffff Severity Warning Serviceable HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 527 Automatically notify support Alert Category System - Predicted Failure SNMP Trap ID CIM Information Prefix: PLAT ID: 0168 User Response 1. Run the hard disk drive diagnostic test on drive n. 2. Reseat the following components: a. Hard disk drive (wait 1 minute or more before reinstalling the drive) b.
Page 528 This message is for the use case when an implementation has detected an Array Failure is Predicted. May also be shown as 806f020d0409ffff or 0x806f020d0409ffff Severity Warning Serviceable Automatically notify support Alert Category System - Predicted Failure SNMP Trap ID HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 529 CIM Information Prefix: PLAT ID: 0168 User Response 1. Run the hard disk drive diagnostic test on drive n. 2. Reseat the following components: a. Hard disk drive (wait 1 minute or more before reinstalling the drive) b. Cable from the system board to the backplane 3.
Page 530 Serviceable Automatically notify support Alert Category System - Predicted Failure SNMP Trap ID CIM Information Prefix: PLAT ID: 0168 User Response 1. Run the hard disk drive diagnostic test on drive n. HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 531 2. Reseat the following components: a. Hard disk drive (wait 1 minute or more before reinstalling the drive) b. Cable from the system board to the backplane 3. Replace the following components one at a time, in the order shown, restarting the server each time: a.
Page 532 3. Replace the following components one at a time, in the order shown, restarting the server each time: a. Hard disk drive b. Cable from the system board to the backplane c. Hard disk drive backplane (n = hard disk drive number) HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 533 • 806f020d-0410ffff : Failure Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (Drive 16) This message is for the use case when an implementation has detected an Array Failure is Predicted. May also be shown as 806f020d0410ffff or 0x806f020d0410ffff Severity Warning Serviceable Automatically notify support Alert Category...
Page 534 806f020d-0413ffff : Failure Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (Drive 19) This message is for the use case when an implementation has detected an Array Failure is Predicted. May also be shown as 806f020d0413ffff or 0x806f020d0413ffff HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 535 Severity Warning Serviceable Automatically notify support Alert Category System - Predicted Failure SNMP Trap ID CIM Information Prefix: PLAT ID: 0168 User Response 1. Run the hard disk drive diagnostic test on drive n. 2. Reseat the following components: a. Hard disk drive (wait 1 minute or more before reinstalling the drive) b.
Page 536 806f020d-0416ffff : Failure Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (Drive 22) This message is for the use case when an implementation has detected an Array Failure is Predicted. May also be shown as 806f020d0416ffff or 0x806f020d0416ffff Severity Warning Serviceable HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 537 Automatically notify support Alert Category System - Predicted Failure SNMP Trap ID CIM Information Prefix: PLAT ID: 0168 User Response 1. Run the hard disk drive diagnostic test on drive n. 2. Reseat the following components: a. Hard disk drive (wait 1 minute or more before reinstalling the drive) b.
Page 538 This message is for the use case when an implementation has detected an Array Failure is Predicted. May also be shown as 806f020d0419ffff or 0x806f020d0419ffff Severity Warning Serviceable Automatically notify support Alert Category System - Predicted Failure SNMP Trap ID HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 539 CIM Information Prefix: PLAT ID: 0168 User Response 1. Run the hard disk drive diagnostic test on drive n. 2. Reseat the following components: a. Hard disk drive (wait 1 minute or more before reinstalling the drive) b. Cable from the system board to the backplane 3.
Page 540 Serviceable Automatically notify support Alert Category System - Predicted Failure SNMP Trap ID CIM Information Prefix: PLAT ID: 0168 User Response 1. Run the hard disk drive diagnostic test on drive n. HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 541 2. Reseat the following components: a. Hard disk drive (wait 1 minute or more before reinstalling the drive) b. Cable from the system board to the backplane 3. Replace the following components one at a time, in the order shown, restarting the server each time: a.
Page 542 3. Replace the following components one at a time, in the order shown, restarting the server each time: a. Hard disk drive b. Cable from the system board to the backplane c. Hard disk drive backplane (n = hard disk drive number) HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 543 • 806f020d-0420ffff : Failure Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (Ext Drive) This message is for the use case when an implementation has detected an Array Failure is Predicted. May also be shown as 806f020d0420ffff or 0x806f020d0420ffff Severity Warning Serviceable Automatically notify support Alert Category...
Page 544 This message is for the use case when an implementation has detected a Power Supply that has input that has been lost. May also be shown as 806f03080a02ffff or 0x806f03080a02ffff Severity Info Serviceable Automatically notify support HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 545 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Make sure that the DIMMs are firmly seated and no foreign material is found in the DIMM connector.
Page 546 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Make sure that the DIMMs are firmly seated and no foreign material is found in the DIMM connector.
Page 547 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Make sure that the DIMMs are firmly seated and no foreign material is found in the DIMM connector.
Page 548 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Make sure that the DIMMs are firmly seated and no foreign material is found in the DIMM connector.
Page 549 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Make sure that the DIMMs are firmly seated and no foreign material is found in the DIMM connector.
Page 550 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Make sure that the DIMMs are firmly seated and no foreign material is found in the DIMM connector.
Page 551 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Make sure that the DIMMs are firmly seated and no foreign material is found in the DIMM connector.
Page 552 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Make sure that the DIMMs are firmly seated and no foreign material is found in the DIMM connector.
Page 553 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Make sure that the DIMMs are firmly seated and no foreign material is found in the DIMM connector.
Page 554 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Make sure that the DIMMs are firmly seated and no foreign material is found in the DIMM connector.
Page 555 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Make sure that the DIMMs are firmly seated and no foreign material is found in the DIMM connector.
Page 556 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Make sure that the DIMMs are firmly seated and no foreign material is found in the DIMM connector.
Page 557 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Make sure that the DIMMs are firmly seated and no foreign material is found in the DIMM connector.
Page 558 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Make sure that the DIMMs are firmly seated and no foreign material is found in the DIMM connector.
Page 559 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Make sure that the DIMMs are firmly seated and no foreign material is found in the DIMM connector.
Page 560 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Make sure that the DIMMs are firmly seated and no foreign material is found in the DIMM connector.
Page 561 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Make sure that the DIMMs are firmly seated and no foreign material is found in the DIMM connector.
Page 562 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Make sure that the DIMMs are firmly seated and no foreign material is found in the DIMM connector.
Page 563 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Make sure that the DIMMs are firmly seated and no foreign material is found in the DIMM connector.
Page 564 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Make sure that the DIMMs are firmly seated and no foreign material is found in the DIMM connector.
Page 565 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Make sure that the DIMMs are firmly seated and no foreign material is found in the DIMM connector.
Page 566 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Make sure that the DIMMs are firmly seated and no foreign material is found in the DIMM connector.
Page 567 6. (Trained technician only) If the problem occurs on the same DIMM connector, check the DIMM connector. If the connector contains any foreign material or is damaged, replace the system board. 7. (Trained service technician only) Remove the affected microprocessor and check the microprocessor socket pins for any damaged pins.
Page 568 This message is for the use case when an implementation has detected a Hot Spare has been Enabled. May also be shown as 806f030d0403ffff or 0x806f030d0403ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 569 CIM Information Prefix: PLAT ID: 0170 User Response No action; information only. • 806f030d-0404ffff : Hot Spare enabled for [ComputerSystemElementName]. (Drive 4) This message is for the use case when an implementation has detected a Hot Spare has been Enabled. May also be shown as 806f030d0404ffff or 0x806f030d0404ffff Severity Info...
Page 570 May also be shown as 806f030d0407ffff or 0x806f030d0407ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0170 User Response No action; information only. HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 571 • 806f030d-0408ffff : Hot Spare enabled for [ComputerSystemElementName]. (Drive 8) This message is for the use case when an implementation has detected a Hot Spare has been Enabled. May also be shown as 806f030d0408ffff or 0x806f030d0408ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID...
Page 572 • 806f030d-040cffff : Hot Spare enabled for [ComputerSystemElementName]. (Drive 12) This message is for the use case when an implementation has detected a Hot Spare has been Enabled. May also be shown as 806f030d040cffff or 0x806f030d040cffff HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 573 Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0170 User Response No action; information only. • 806f030d-040dffff : Hot Spare enabled for [ComputerSystemElementName]. (Drive 13) This message is for the use case when an implementation has detected a Hot Spare has been Enabled. May also be shown as 806f030d040dffff or 0x806f030d040dffff Severity Info...
Page 574 • 806f030d-0410ffff : Hot Spare enabled for [ComputerSystemElementName]. (Drive 16) This message is for the use case when an implementation has detected a Hot Spare has been Enabled. May also be shown as 806f030d0410ffff or 0x806f030d0410ffff Severity Info Serviceable HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 575 Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0170 User Response No action; information only. • 806f030d-0411ffff : Hot Spare enabled for [ComputerSystemElementName]. (Drive 17) This message is for the use case when an implementation has detected a Hot Spare has been Enabled. May also be shown as 806f030d0411ffff or 0x806f030d0411ffff Severity Info...
Page 576 This message is for the use case when an implementation has detected a Hot Spare has been Enabled. May also be shown as 806f030d0414ffff or 0x806f030d0414ffff Severity Info Serviceable Automatically notify support Alert Category HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 577 System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0170 User Response No action; information only. • 806f030d-0415ffff : Hot Spare enabled for [ComputerSystemElementName]. (Drive 21) This message is for the use case when an implementation has detected a Hot Spare has been Enabled. May also be shown as 806f030d0415ffff or 0x806f030d0415ffff Severity Info...
Page 578 This message is for the use case when an implementation has detected a Hot Spare has been Enabled. May also be shown as 806f030d0418ffff or 0x806f030d0418ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 579 Prefix: PLAT ID: 0170 User Response No action; information only. • 806f030d-0419ffff : Hot Spare enabled for [ComputerSystemElementName]. (Drive 25) This message is for the use case when an implementation has detected a Hot Spare has been Enabled. May also be shown as 806f030d0419ffff or 0x806f030d0419ffff Severity Info Serviceable...
Page 580 May also be shown as 806f030d041cffff or 0x806f030d041cffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0170 User Response No action; information only. HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 581 • 806f030d-041dffff : Hot Spare enabled for [ComputerSystemElementName]. (Drive 29) This message is for the use case when an implementation has detected a Hot Spare has been Enabled. May also be shown as 806f030d041dffff or 0x806f030d041dffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID...
Page 582 No action; information only. • 806f0313-1701ffff : A software NMI has occurred on system [ComputerSystemElementName]. (NMI State) This message is for the use case when an implementation has detected a Software NMI. HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 583 May also be shown as 806f03131701ffff or 0x806f03131701ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0228 User Response 1. Check the device driver. 2. Reinstall the device driver. 3.
Page 584 3. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory event. If no memory fault is recorded in the logs and no DIMM connector error LED is lit, you can re-enable the DIMM through the Setup utility or the ToolsCenter Suite CLI.
Page 585 3. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory event. If no memory fault is recorded in the logs and no DIMM connector error LED is lit, you can re-enable the DIMM through the Setup utility or the ToolsCenter Suite CLI.
Page 586 3. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory event. If no memory fault is recorded in the logs and no DIMM connector error LED is lit, you can re-enable the DIMM through the Setup utility or the ToolsCenter Suite CLI.
Page 587 3. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory event. If no memory fault is recorded in the logs and no DIMM connector error LED is lit, you can re-enable the DIMM through the Setup utility or the ToolsCenter Suite CLI.
Page 588 3. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory event. If no memory fault is recorded in the logs and no DIMM connector error LED is lit, you can re-enable the DIMM through the Setup utility or the ToolsCenter Suite CLI.
Page 589 3. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory event. If no memory fault is recorded in the logs and no DIMM connector error LED is lit, you can re-enable the DIMM through the Setup utility or the ToolsCenter Suite CLI.
Page 590 3. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory event. If no memory fault is recorded in the logs and no DIMM connector error LED is lit, you can re-enable the DIMM through the Setup utility or the ToolsCenter Suite CLI.
Page 591 3. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory event. If no memory fault is recorded in the logs and no DIMM connector error LED is lit, you can re-enable the DIMM through the Setup utility or the ToolsCenter Suite CLI.
Page 592 3. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory event. If no memory fault is recorded in the logs and no DIMM connector error LED is lit, you can re-enable the DIMM through the Setup utility or the ToolsCenter Suite CLI.
Page 593 3. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory event. If no memory fault is recorded in the logs and no DIMM connector error LED is lit, you can re-enable the DIMM through the Setup utility or the ToolsCenter Suite CLI.
Page 594 3. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory event. If no memory fault is recorded in the logs and no DIMM connector error LED is lit, you can re-enable the DIMM through the Setup utility or the ToolsCenter Suite CLI.
Page 595 3. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory event. If no memory fault is recorded in the logs and no DIMM connector error LED is lit, you can re-enable the DIMM through the Setup utility or the ToolsCenter Suite CLI.
Page 596 3. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory event. If no memory fault is recorded in the logs and no DIMM connector error LED is lit, you can re-enable the DIMM through the Setup utility or the ToolsCenter Suite CLI.
Page 597 3. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory event. If no memory fault is recorded in the logs and no DIMM connector error LED is lit, you can re-enable the DIMM through the Setup utility or the ToolsCenter Suite CLI.
Page 598 3. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory event. If no memory fault is recorded in the logs and no DIMM connector error LED is lit, you can re-enable the DIMM through the Setup utility or the ToolsCenter Suite CLI.
Page 599 3. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory event. If no memory fault is recorded in the logs and no DIMM connector error LED is lit, you can re-enable the DIMM through the Setup utility or the ToolsCenter Suite CLI.
Page 600 3. Make sure that the installed microprocessors are compatible with each other. 4. (Trained technician only) Reseat microprocessor n. 5. (Trained technician only) Replace microprocessor n. (n = microprocessor number) HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 601 • 806f0507-0302ffff : [ProcessorElementName] has a Configuration Mismatch. (CPU 2) This message is for the use case when an implementation has detected a Processor Configuration Mismatch has occurred. May also be shown as 806f05070302ffff or 0x806f05070302ffff Severity Error Serviceable Automatically notify support Alert Category Critical - CPU SNMP Trap ID...
Page 602 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
Page 603 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
Page 604 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
Page 605 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
Page 606 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
Page 607 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
Page 608 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
Page 609 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
Page 610 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
Page 611 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
Page 612 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
Page 613 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
Page 614 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
Page 615 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
Page 616 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
Page 617 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
Page 618 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
Page 619 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
Page 620 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
Page 621 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
Page 622 10 seconds before restarting the server. 1. Refer to TIP H212293 for minimum code level. 2. Check the Lenovo support website for an applicable retain tip or firmware update that applies to this memory error. 3. Swap the affected DIMMs (as indicated by the error LEDs on the system board or the event logs) to a different memory channel or microprocessor.
Page 623 • 806f050d-0401ffff : Array [ComputerSystemElementName] is in critical condition. (Drive 1) This message is for the use case when an implementation has detected that an Array is Critical. May also be shown as 806f050d0401ffff or 0x806f050d0401ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID...
Page 624 • 806f050d-0404ffff : Array [ComputerSystemElementName] is in critical condition. (Drive 4) This message is for the use case when an implementation has detected that an Array is Critical. May also be shown as 806f050d0404ffff or 0x806f050d0404ffff HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 625 Severity Error Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0174 User Response 1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level. 2.
Page 626 • 806f050d-0407ffff : Array [ComputerSystemElementName] is in critical condition. (Drive 7) This message is for the use case when an implementation has detected that an Array is Critical. May also be shown as 806f050d0407ffff or 0x806f050d0407ffff Severity Error Serviceable Automatically notify support HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 627 Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0174 User Response 1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level. 2. Make sure that the SAS cable is connected correctly. 3.
Page 628 This message is for the use case when an implementation has detected that an Array is Critical. May also be shown as 806f050d040affff or 0x806f050d040affff Severity Error Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 629 CIM Information Prefix: PLAT ID: 0174 User Response 1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level. 2. Make sure that the SAS cable is connected correctly. 3. Replace the SAS cable. 4.
Page 630 Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0174 User Response 1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level. HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 631 2. Make sure that the SAS cable is connected correctly. 3. Replace the SAS cable. 4. Check backplane cable connection. 5. Replace the RAID adapter. 6. Replace the hard disk drive that is indicated by a lit status LED. • 806f050d-040effff : Array [ComputerSystemElementName] is in critical condition. (Drive 14) This message is for the use case when an implementation has detected that an Array is Critical.
Page 632 2. Make sure that the SAS cable is connected correctly. 3. Replace the SAS cable. 4. Check backplane cable connection. 5. Replace the RAID adapter. 6. Replace the hard disk drive that is indicated by a lit status LED. HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 633 • 806f050d-0411ffff : Array [ComputerSystemElementName] is in critical condition. (Drive 17) This message is for the use case when an implementation has detected that an Array is Critical. May also be shown as 806f050d0411ffff or 0x806f050d0411ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID...
Page 634 • 806f050d-0414ffff : Array [ComputerSystemElementName] is in critical condition. (Drive 20) This message is for the use case when an implementation has detected that an Array is Critical. May also be shown as 806f050d0414ffff or 0x806f050d0414ffff HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 635 Severity Error Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0174 User Response 1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level. 2.
Page 636 • 806f050d-0417ffff : Array [ComputerSystemElementName] is in critical condition. (Drive 23) This message is for the use case when an implementation has detected that an Array is Critical. May also be shown as 806f050d0417ffff or 0x806f050d0417ffff Severity Error Serviceable HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 637 Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0174 User Response 1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level. 2. Make sure that the SAS cable is connected correctly. 3.
Page 638 This message is for the use case when an implementation has detected that an Array is Critical. May also be shown as 806f050d041affff or 0x806f050d041affff Severity Error Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 639 CIM Information Prefix: PLAT ID: 0174 User Response 1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level. 2. Make sure that the SAS cable is connected correctly. 3. Replace the SAS cable. 4.
Page 640 Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0174 User Response 1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level. HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 641 2. Make sure that the SAS cable is connected correctly. 3. Replace the SAS cable. 4. Check backplane cable connection. 5. Replace the RAID adapter. 6. Replace the hard disk drive that is indicated by a lit status LED. • 806f050d-041effff : Array [ComputerSystemElementName] is in critical condition. (Drive 30) This message is for the use case when an implementation has detected that an Array is Critical.
Page 642 2. Make sure that the SAS cable is connected correctly. 3. Replace the SAS cable. 4. Check backplane cable connection. 5. Replace the RAID adapter. 6. Replace the hard disk drive that is indicated by a lit status LED. HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 643 4. Make sure that the adapter is supported. For a list of supported optional devices, see http://www.lenovo.com/serverproven/. 5. Remove both adapters. 6. Replace the PCIe adapters.
Page 644 1. Make sure that the installed microprocessors are compatible with each other (see Installing a microprocessor and heat sink for information about microprocessor requirements). 2. Update the server firmware to the latest level (see Updating the firmware). 3. (Trained technician only) Replace the incompatible microprocessor. HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 645 • 806f0607-0302ffff : An SM BIOS Uncorrectable CPU complex error for [ProcessorElementName] has asserted. (CPU 2) This message is for the use case when an SM BIOS Uncorrectable CPU complex error has asserted. May also be shown as 806f06070302ffff or 0x806f06070302ffff Severity Error Serviceable...
Page 646 • 806f060d-0400ffff : Array [ComputerSystemElementName] has failed. (Drive 0) This message is for the use case when an implementation has detected that an Array Failed. May also be shown as 806f060d0400ffff or 0x806f060d0400ffff Severity Error Serviceable Automatically notify support HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 647 Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0176 User Response 1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level. 2. Make sure that the SAS cable is connected correctly. 3.
Page 648 May also be shown as 806f060d0403ffff or 0x806f060d0403ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0176 User Response HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 649 1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level. 2. Make sure that the SAS cable is connected correctly. 3. Replace the SAS cable. 4. Replace the RAID adapter. 5. Replace the hard disk drive that is indicated by a lit status LED. •...
Page 650 2. Make sure that the SAS cable is connected correctly. 3. Replace the SAS cable. 4. Replace the RAID adapter. 5. Replace the hard disk drive that is indicated by a lit status LED. HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 651 • 806f060d-0407ffff : Array [ComputerSystemElementName] has failed. (Drive 7) This message is for the use case when an implementation has detected that an Array Failed. May also be shown as 806f060d0407ffff or 0x806f060d0407ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information...
Page 652 • 806f060d-040affff : Array [ComputerSystemElementName] has failed. (Drive 10) This message is for the use case when an implementation has detected that an Array Failed. May also be shown as 806f060d040affff or 0x806f060d040affff Severity Error Serviceable HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 653 Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0176 User Response 1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level. 2. Make sure that the SAS cable is connected correctly. 3.
Page 654 This message is for the use case when an implementation has detected that an Array Failed. May also be shown as 806f060d040dffff or 0x806f060d040dffff Severity Error Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 655 Prefix: PLAT ID: 0176 User Response 1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level. 2. Make sure that the SAS cable is connected correctly. 3. Replace the SAS cable. 4. Replace the RAID adapter. 5.
Page 656 2. Make sure that the SAS cable is connected correctly. 3. Replace the SAS cable. 4. Replace the RAID adapter. 5. Replace the hard disk drive that is indicated by a lit status LED. HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 657 • 806f060d-0411ffff : Array [ComputerSystemElementName] has failed. (Drive 17) This message is for the use case when an implementation has detected that an Array Failed. May also be shown as 806f060d0411ffff or 0x806f060d0411ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information...
Page 658 • 806f060d-0414ffff : Array [ComputerSystemElementName] has failed. (Drive 20) This message is for the use case when an implementation has detected that an Array Failed. May also be shown as 806f060d0414ffff or 0x806f060d0414ffff Severity Error HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 659 Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0176 User Response 1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level. 2.
Page 660 This message is for the use case when an implementation has detected that an Array Failed. May also be shown as 806f060d0417ffff or 0x806f060d0417ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 661 Prefix: PLAT ID: 0176 User Response 1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level. 2. Make sure that the SAS cable is connected correctly. 3. Replace the SAS cable. 4. Replace the RAID adapter. 5.
Page 662 2. Make sure that the SAS cable is connected correctly. 3. Replace the SAS cable. 4. Replace the RAID adapter. 5. Replace the hard disk drive that is indicated by a lit status LED. HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 663 • 806f060d-041bffff : Array [ComputerSystemElementName] has failed. (Drive 27) This message is for the use case when an implementation has detected that an Array Failed. May also be shown as 806f060d041bffff or 0x806f060d041bffff Severity Error Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information...
Page 664 • 806f060d-041effff : Array [ComputerSystemElementName] has failed. (Drive 30) This message is for the use case when an implementation has detected that an Array Failed. May also be shown as 806f060d041effff or 0x806f060d041effff Severity Error HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 665 Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0176 User Response 1. Make sure that the RAID adapter firmware and hard disk drive firmware are at the latest level. 2.
Page 666 This message is for the use case when an implementation has detected a Memory DIMM configuration error has been corrected. May also be shown as 806f070c2001ffff or 0x806f070c2001ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 667 CIM Information Prefix: PLAT ID: 0126 User Response Make sure that DIMMs are installed in the correct sequence and have the same size, type, speed, and technology. • 806f070c-2002ffff : Configuration Error for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 2) This message is for the use case when an implementation has detected a Memory DIMM configuration error has been corrected.
Page 668 This message is for the use case when an implementation has detected a Memory DIMM configuration error has been corrected. May also be shown as 806f070c2005ffff or 0x806f070c2005ffff Severity Error Serviceable Automatically notify support HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 669 Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0126 User Response Make sure that DIMMs are installed in the correct sequence and have the same size, type, speed, and technology. • 806f070c-2006ffff : Configuration Error for [PhysicalMemoryElementName] on Subsystem [MemoryElementName].
Page 670 [MemoryElementName]. (DIMM 9) This message is for the use case when an implementation has detected a Memory DIMM configuration error has been corrected. May also be shown as 806f070c2009ffff or 0x806f070c2009ffff Severity Error HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 671 Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0126 User Response Make sure that DIMMs are installed in the correct sequence and have the same size, type, speed, and technology. • 806f070c-200affff : Configuration Error for [PhysicalMemoryElementName] on Subsystem [MemoryElementName].
Page 672 • 806f070c-200dffff : Configuration Error for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 13) This message is for the use case when an implementation has detected a Memory DIMM configuration error has been corrected. HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 673 May also be shown as 806f070c200dffff or 0x806f070c200dffff Severity Error Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0126 User Response Make sure that DIMMs are installed in the correct sequence and have the same size, type, speed, and technology.
Page 674 Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0126 User Response Make sure that DIMMs are installed in the correct sequence and have the same size, type, speed, and technology. HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 675 • 806f070c-2011ffff : Configuration Error for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 17) This message is for the use case when an implementation has detected a Memory DIMM configuration error has been corrected. May also be shown as 806f070c2011ffff or 0x806f070c2011ffff Severity Error Serviceable...
Page 676 This message is for the use case when an implementation has detected a Memory DIMM configuration error has been corrected. May also be shown as 806f070c2014ffff or 0x806f070c2014ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 677 CIM Information Prefix: PLAT ID: 0126 User Response Make sure that DIMMs are installed in the correct sequence and have the same size, type, speed, and technology. • 806f070c-2015ffff : Configuration Error for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 21) This message is for the use case when an implementation has detected a Memory DIMM configuration error has been corrected.
Page 678 This message is for the use case when an implementation has detected a Memory DIMM configuration error has been corrected. May also be shown as 806f070c2018ffff or 0x806f070c2018ffff Severity Error Serviceable Automatically notify support HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 679 Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0126 User Response Make sure that DIMMs are installed in the correct sequence and have the same size, type, speed, and technology. • 806f070c-2581ffff : Configuration Error for [PhysicalMemoryElementName] on Subsystem [MemoryElementName].
Page 680 (Drive 2) This message is for the use case when an implementation has detected that an Array Rebuild is in Progress. May also be shown as 806f070d0402ffff or 0x806f070d0402ffff Severity Info Serviceable HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 681 Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0178 User Response No action; information only. • 806f070d-0403ffff : Rebuild in progress for Array in system [ComputerSystemElementName]. (Drive 3) This message is for the use case when an implementation has detected that an Array Rebuild is in Progress.
Page 682 806f070d-0406ffff : Rebuild in progress for Array in system [ComputerSystemElementName]. (Drive 6) This message is for the use case when an implementation has detected that an Array Rebuild is in Progress. May also be shown as 806f070d0406ffff or 0x806f070d0406ffff Severity HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 683 Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0178 User Response No action; information only. • 806f070d-0407ffff : Rebuild in progress for Array in system [ComputerSystemElementName]. (Drive 7) This message is for the use case when an implementation has detected that an Array Rebuild is in Progress.
Page 684 806f070d-040affff : Rebuild in progress for Array in system [ComputerSystemElementName]. (Drive 10) This message is for the use case when an implementation has detected that an Array Rebuild is in Progress. May also be shown as 806f070d040affff or 0x806f070d040affff HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 685 Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0178 User Response No action; information only. • 806f070d-040bffff : Rebuild in progress for Array in system [ComputerSystemElementName]. (Drive 11) This message is for the use case when an implementation has detected that an Array Rebuild is in Progress.
Page 686 806f070d-040effff : Rebuild in progress for Array in system [ComputerSystemElementName]. (Drive 14) This message is for the use case when an implementation has detected that an Array Rebuild is in Progress. May also be shown as 806f070d040effff or 0x806f070d040effff HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 687 Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0178 User Response No action; information only. • 806f070d-040fffff : Rebuild in progress for Array in system [ComputerSystemElementName]. (Drive 15) This message is for the use case when an implementation has detected that an Array Rebuild is in Progress.
Page 688 806f070d-0412ffff : Rebuild in progress for Array in system [ComputerSystemElementName]. (Drive 18) This message is for the use case when an implementation has detected that an Array Rebuild is in Progress. May also be shown as 806f070d0412ffff or 0x806f070d0412ffff HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 689 Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0178 User Response No action; information only. • 806f070d-0413ffff : Rebuild in progress for Array in system [ComputerSystemElementName]. (Drive 19) This message is for the use case when an implementation has detected that an Array Rebuild is in Progress.
Page 690 806f070d-0416ffff : Rebuild in progress for Array in system [ComputerSystemElementName]. (Drive 22) This message is for the use case when an implementation has detected that an Array Rebuild is in Progress. May also be shown as 806f070d0416ffff or 0x806f070d0416ffff HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 691 Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0178 User Response No action; information only. • 806f070d-0417ffff : Rebuild in progress for Array in system [ComputerSystemElementName]. (Drive 23) This message is for the use case when an implementation has detected that an Array Rebuild is in Progress.
Page 692 806f070d-041affff : Rebuild in progress for Array in system [ComputerSystemElementName]. (Drive 26) This message is for the use case when an implementation has detected that an Array Rebuild is in Progress. May also be shown as 806f070d041affff or 0x806f070d041affff HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 693 Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0178 User Response No action; information only. • 806f070d-041bffff : Rebuild in progress for Array in system [ComputerSystemElementName]. (Drive 27) This message is for the use case when an implementation has detected that an Array Rebuild is in Progress.
Page 694 806f070d-041effff : Rebuild in progress for Array in system [ComputerSystemElementName]. (Drive 30) This message is for the use case when an implementation has detected that an Array Rebuild is in Progress. May also be shown as 806f070d041effff or 0x806f070d041effff HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 695 Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0178 User Response No action; information only. • 806f070d-041fffff : Rebuild in progress for Array in system [ComputerSystemElementName]. (Drive 31) This message is for the use case when an implementation has detected that an Array Rebuild is in Progress.
Page 696 806f072b-2201ffff : A successful software or firmware change was detected on system [ComputerSystemElementName]. (Bkup Auto Update) This message is for the use case when an implementation has detected a Successful Software or Firmware Change. May also be shown as 806f072b2201ffff or 0x806f072b2201ffff HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 697 Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0450 User Response No action; information only. ROM Recovery : • 806f0807-0301ffff : [ProcessorElementName] has been Disabled. (CPU 1) This message is for the use case when an implementation has detected a Processor has been Disabled. May also be shown as 806f08070301ffff or 0x806f08070301ffff Severity Info...
Page 698 [MemoryElementName]. (DIMM 1) This message is for the use case when an implementation has detected that Memory double chip sparing has been initiated. May also be shown as 806f080c2001ffff or 0x806f080c2001ffff Severity Info Serviceable HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 699 Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0140 User Response No action; information only. • 806f080c-2002ffff : Memory sparing initiated for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 2) This message is for the use case when an implementation has detected that Memory double chip sparing has been initiated.
Page 700 [MemoryElementName]. (DIMM 5) This message is for the use case when an implementation has detected that Memory double chip sparing has been initiated. May also be shown as 806f080c2005ffff or 0x806f080c2005ffff Severity HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 701 Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0140 User Response No action; information only. • 806f080c-2006ffff : Memory sparing initiated for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 6) This message is for the use case when an implementation has detected that Memory double chip sparing has been initiated.
Page 702 • 806f080c-2009ffff : Memory sparing initiated for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 9) This message is for the use case when an implementation has detected that Memory double chip sparing has been initiated. May also be shown as 806f080c2009ffff or 0x806f080c2009ffff HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 703 Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0140 User Response No action; information only. • 806f080c-200affff : Memory sparing initiated for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 10) This message is for the use case when an implementation has detected that Memory double chip sparing has been initiated.
Page 704 • 806f080c-200dffff : Memory sparing initiated for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 13) This message is for the use case when an implementation has detected that Memory double chip sparing has been initiated. May also be shown as 806f080c200dffff or 0x806f080c200dffff HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 705 Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0140 User Response No action; information only. • 806f080c-200effff : Memory sparing initiated for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 14) This message is for the use case when an implementation has detected that Memory double chip sparing has been initiated.
Page 706 • 806f080c-2011ffff : Memory sparing initiated for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 17) This message is for the use case when an implementation has detected that Memory double chip sparing has been initiated. May also be shown as 806f080c2011ffff or 0x806f080c2011ffff HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 707 Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0140 User Response No action; information only. • 806f080c-2012ffff : Memory sparing initiated for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 18) This message is for the use case when an implementation has detected that Memory double chip sparing has been initiated.
Page 708 • 806f080c-2015ffff : Memory sparing initiated for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 21) This message is for the use case when an implementation has detected that Memory double chip sparing has been initiated. May also be shown as 806f080c2015ffff or 0x806f080c2015ffff HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 709 Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0140 User Response No action; information only. • 806f080c-2016ffff : Memory sparing initiated for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 22) This message is for the use case when an implementation has detected that Memory double chip sparing has been initiated.
Page 710 • 806f080c-2581ffff : Memory sparing initiated for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (All DIMMS) This message is for the use case when an implementation has detected that Memory double chip sparing has been initiated. May also be shown as 806f080c2581ffff or 0x806f080c2581ffff HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 711 Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0140 User Response No action; information only. One of the DIMMs : • 806f0813-2581ffff : An Uncorrectable Bus Error has occurred on system [ComputerSystemElementName].
Page 712 This message is for the use case when an implementation has detected a Bus Uncorrectable Error. May also be shown as 806f08132584ffff or 0x806f08132584ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Other HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 713 SNMP Trap ID CIM Information Prefix: PLAT ID: 0240 User Response 1. Check the system-event log. 2. (Trained technician only) Remove the failing microprocessor from the system board (see Removing a microprocessor and heat sink). 3. Check for a server firmware update. Important: Some cluster solutions require specific code levels or coordinated code updates.
Page 714 Prefix: PLAT ID: 0142 User Response 1. Reseat the DIMM, and then restart the server. 2. Replace DIMM n. (n = DIMM number) • 806f090c-2003ffff : [PhysicalMemoryElementName] on Subsystem [MemoryElementName] Throttled. (DIMM 3) HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 715 This message is for the use case when an implementation has detected Memory has been Throttled. May also be shown as 806f090c2003ffff or 0x806f090c2003ffff Severity Warning Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0142 User Response 1.
Page 716 This message is for the use case when an implementation has detected Memory has been Throttled. May also be shown as 806f090c2006ffff or 0x806f090c2006ffff Severity Warning Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0142 User Response HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 717 1. Reseat the DIMM, and then restart the server. 2. Replace DIMM n. (n = DIMM number) • 806f090c-2007ffff : [PhysicalMemoryElementName] on Subsystem [MemoryElementName] Throttled. (DIMM 7) This message is for the use case when an implementation has detected Memory has been Throttled. May also be shown as 806f090c2007ffff or 0x806f090c2007ffff Severity Warning...
Page 718 Throttled. (DIMM 10) This message is for the use case when an implementation has detected Memory has been Throttled. May also be shown as 806f090c200affff or 0x806f090c200affff Severity Warning Serviceable Automatically notify support HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 719 Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0142 User Response 1. Reseat the DIMM, and then restart the server. 2. Replace DIMM n. (n = DIMM number) • 806f090c-200bffff : [PhysicalMemoryElementName] on Subsystem [MemoryElementName] Throttled.
Page 720 2. Replace DIMM n. (n = DIMM number) • 806f090c-200effff : [PhysicalMemoryElementName] on Subsystem [MemoryElementName] Throttled. (DIMM 14) This message is for the use case when an implementation has detected Memory has been Throttled. HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 721 May also be shown as 806f090c200effff or 0x806f090c200effff Severity Warning Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0142 User Response 1. Reseat the DIMM, and then restart the server. 2. Replace DIMM n. (n = DIMM number) •...
Page 722 This message is for the use case when an implementation has detected Memory has been Throttled. May also be shown as 806f090c2011ffff or 0x806f090c2011ffff Severity Warning Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0142 User Response HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 723 1. Reseat the DIMM, and then restart the server. 2. Replace DIMM n. (n = DIMM number) • 806f090c-2012ffff : [PhysicalMemoryElementName] on Subsystem [MemoryElementName] Throttled. (DIMM 18) This message is for the use case when an implementation has detected Memory has been Throttled. May also be shown as 806f090c2012ffff or 0x806f090c2012ffff Severity Warning...
Page 724 Throttled. (DIMM 21) This message is for the use case when an implementation has detected Memory has been Throttled. May also be shown as 806f090c2015ffff or 0x806f090c2015ffff Severity Warning Serviceable Automatically notify support HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 725 Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0142 User Response 1. Reseat the DIMM, and then restart the server. 2. Replace DIMM n. (n = DIMM number) • 806f090c-2016ffff : [PhysicalMemoryElementName] on Subsystem [MemoryElementName] Throttled.
Page 726 • 806f0a07-0301ffff : [ProcessorElementName] is operating in a Degraded State. (CPU 1) This message is for the use case when an implementation has detected a Processor is running in the Degraded state. HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 727 May also be shown as 806f0a070301ffff or 0x806f0a070301ffff Severity Warning Serviceable Automatically notify support Alert Category Warning - CPU SNMP Trap ID CIM Information Prefix: PLAT ID: 0038 User Response 1. Make sure that the fans are operating, that there are no obstructions to the airflow (front and rear of the server), that the air baffles are in place and correctly installed, and that the server cover is installed and completely closed.
Page 728 [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 2) This message is for the use case when an implementation has detected an Over Temperature Condition for Memory that has been Detected. May also be shown as 806f0a0c2002ffff or 0x806f0a0c2002ffff HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 729 Severity Error Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0146 User Response 1. Make sure that the fans are operating, that there are no obstructions to the airflow, that the air baffles are in place and correctly installed, and that the server cover is installed and completely closed.
Page 730 [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 5) This message is for the use case when an implementation has detected an Over Temperature Condition for Memory that has been Detected. May also be shown as 806f0a0c2005ffff or 0x806f0a0c2005ffff Severity HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 731 Error Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0146 User Response 1. Make sure that the fans are operating, that there are no obstructions to the airflow, that the air baffles are in place and correctly installed, and that the server cover is installed and completely closed.
Page 732 This message is for the use case when an implementation has detected an Over Temperature Condition for Memory that has been Detected. May also be shown as 806f0a0c2008ffff or 0x806f0a0c2008ffff Severity Error Serviceable HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 733 Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0146 User Response 1. Make sure that the fans are operating, that there are no obstructions to the airflow, that the air baffles are in place and correctly installed, and that the server cover is installed and completely closed.
Page 734 This message is for the use case when an implementation has detected an Over Temperature Condition for Memory that has been Detected. May also be shown as 806f0a0c200bffff or 0x806f0a0c200bffff Severity Error Serviceable Automatically notify support HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 735 Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0146 User Response 1. Make sure that the fans are operating, that there are no obstructions to the airflow, that the air baffles are in place and correctly installed, and that the server cover is installed and completely closed.
Page 736 This message is for the use case when an implementation has detected an Over Temperature Condition for Memory that has been Detected. May also be shown as 806f0a0c200effff or 0x806f0a0c200effff Severity Error Serviceable Automatically notify support Alert Category Critical - Temperature HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 737 SNMP Trap ID CIM Information Prefix: PLAT ID: 0146 User Response 1. Make sure that the fans are operating, that there are no obstructions to the airflow, that the air baffles are in place and correctly installed, and that the server cover is installed and completely closed.
Page 738 This message is for the use case when an implementation has detected an Over Temperature Condition for Memory that has been Detected. May also be shown as 806f0a0c2011ffff or 0x806f0a0c2011ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 739 CIM Information Prefix: PLAT ID: 0146 User Response 1. Make sure that the fans are operating, that there are no obstructions to the airflow, that the air baffles are in place and correctly installed, and that the server cover is installed and completely closed.
Page 740 Memory that has been Detected. May also be shown as 806f0a0c2014ffff or 0x806f0a0c2014ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0146 HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 741 User Response 1. Make sure that the fans are operating, that there are no obstructions to the airflow, that the air baffles are in place and correctly installed, and that the server cover is installed and completely closed. 2. Make sure that ambient temperature is within the specifications. 3.
Page 742 Memory that has been Detected. May also be shown as 806f0a0c2017ffff or 0x806f0a0c2017ffff Severity Error Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0146 User Response HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 743 1. Make sure that the fans are operating, that there are no obstructions to the airflow, that the air baffles are in place and correctly installed, and that the server cover is installed and completely closed. 2. Make sure that ambient temperature is within the specifications. 3.
Page 744 • 81010002-0701ffff : Numeric sensor [NumericSensorElementName] going low (lower non-critical) has deasserted. (CMOS Battery) This message is for the use case when an implementation has detected a Lower Non-critical sensor going low has deasserted. HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 745 May also be shown as 810100020701ffff or 0x810100020701ffff Severity Info Serviceable Automatically notify support Alert Category Warning - Voltage SNMP Trap ID CIM Information Prefix: PLAT ID: 0477 User Response No action; information only. • 81010202-0701ffff : Numeric sensor [NumericSensorElementName] going low (lower critical) has deasserted.
Page 746 May also be shown as 810102041d02ffff or 0x810102041d02ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Fan Failure SNMP Trap ID CIM Information Prefix: PLAT ID: 0481 User Response No action; information only. Fan 2B Tach : HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 747 • 81010204-1d03ffff : Numeric sensor [NumericSensorElementName] going low (lower critical) has deasserted. (Fan 3A Tach) This message is for the use case when an implementation has detected a Lower Critical sensor going low has deasserted. May also be shown as 810102041d03ffff or 0x810102041d03ffff Severity Info Serviceable...
Page 748 May also be shown as 810102041d06ffff or 0x810102041d06ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Fan Failure SNMP Trap ID CIM Information Prefix: PLAT ID: 0481 User Response No action; information only. Fan 6B Tach : HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 749 • 81010204-1d07ffff : Numeric sensor [NumericSensorElementName] going low (lower critical) has deasserted. (Fan Riser1A Tach) This message is for the use case when an implementation has detected a Lower Critical sensor going low has deasserted. May also be shown as 810102041d07ffff or 0x810102041d07ffff Severity Info Serviceable...
Page 750 May also be shown as 810102041d0affff or 0x810102041d0affff Severity Info Serviceable Automatically notify support Alert Category Critical - Fan Failure SNMP Trap ID CIM Information Prefix: PLAT ID: 0481 User Response No action; information only. HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 751 • 81010701-0701ffff : Numeric sensor [NumericSensorElementName] going high (upper non-critical) has deasserted. (RS1 RR Amb Temp) This message is for the use case when an implementation has detected an Upper Non-critical sensor going high has deasserted. May also be shown as 810107010701ffff or 0x810107010701ffff Severity Info Serviceable...
Page 752 May also be shown as 810107010704ffff or 0x810107010704ffff Severity Info Serviceable Automatically notify support Alert Category Warning - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0491 User Response No action; information only. HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 753 • 81010701-0705ffff : Numeric sensor [NumericSensorElementName] going high (upper non-critical) has deasserted. (RAID RR Amb Temp) This message is for the use case when an implementation has detected an Upper Non-critical sensor going high has deasserted. May also be shown as 810107010705ffff or 0x810107010705ffff Severity Info Serviceable...
Page 754 May also be shown as 810107010708ffff or 0x810107010708ffff Severity Info Serviceable Automatically notify support Alert Category Warning - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0491 User Response No action; information only. HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 755 • 81010701-1401ffff : Numeric sensor [NumericSensorElementName] going high (upper non-critical) has deasserted. (CPU1 VR Temp) This message is for the use case when an implementation has detected an Upper Non-critical sensor going high has deasserted. May also be shown as 810107011401ffff or 0x810107011401ffff Severity Info Serviceable...
Page 756 May also be shown as 810107011404ffff or 0x810107011404ffff Severity Info Serviceable Automatically notify support Alert Category Warning - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0491 User Response No action; information only. HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 757 • 81010701-1405ffff : Numeric sensor [NumericSensorElementName] going high (upper non-critical) has deasserted. (DIMM EF VR Temp) This message is for the use case when an implementation has detected an Upper Non-critical sensor going high has deasserted. May also be shown as 810107011405ffff or 0x810107011405ffff Severity Info Serviceable...
Page 758 May also be shown as 810107013701ffff or 0x810107013701ffff Severity Info Serviceable Automatically notify support Alert Category Warning - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0491 User Response No action; information only. HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 759 • 81010901-0701ffff : Numeric sensor [NumericSensorElementName] going high (upper critical) has deasserted. (RS1 RR Amb Temp) This message is for the use case when an implementation has detected an Upper Critical sensor going high has deasserted. May also be shown as 810109010701ffff or 0x810109010701ffff Severity Info Serviceable...
Page 760 May also be shown as 810109010704ffff or 0x810109010704ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0495 User Response No action; information only. HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 761 • 81010901-0705ffff : Numeric sensor [NumericSensorElementName] going high (upper critical) has deasserted. (RAID RR Amb Temp) This message is for the use case when an implementation has detected an Upper Critical sensor going high has deasserted. May also be shown as 810109010705ffff or 0x810109010705ffff Severity Info Serviceable...
Page 762 May also be shown as 810109010708ffff or 0x810109010708ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0495 User Response No action; information only. HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 763 • 81010901-1401ffff : Numeric sensor [NumericSensorElementName] going high (upper critical) has deasserted. (CPU1 VR Temp) This message is for the use case when an implementation has detected an Upper Critical sensor going high has deasserted. May also be shown as 810109011401ffff or 0x810109011401ffff Severity Info Serviceable...
Page 764 May also be shown as 810109011404ffff or 0x810109011404ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0495 User Response No action; information only. HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 765 • 81010901-1405ffff : Numeric sensor [NumericSensorElementName] going high (upper critical) has deasserted. (DIMM EF VR Temp) This message is for the use case when an implementation has detected an Upper Critical sensor going high has deasserted. May also be shown as 810109011405ffff or 0x810109011405ffff Severity Info Serviceable...
Page 766 May also be shown as 810109013701ffff or 0x810109013701ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0495 User Response No action; information only. HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 767 • 81010902-0701ffff : Numeric sensor [NumericSensorElementName] going high (upper critical) has deasserted. (SysBrd 12V) This message is for the use case when an implementation has detected an Upper Critical sensor going high has deasserted. May also be shown as 810109020701ffff or 0x810109020701ffff Severity Info Serviceable...
Page 768 May also be shown as 81010b010703ffff or 0x81010b010703ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0499 User Response No action; information only. HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 769 • 81010b01-0704ffff : Numeric sensor [NumericSensorElementName] going high (upper non-recoverable) has deasserted. (MID2 RR Amb Temp) This message is for the use case when an implementation has detected an Upper Non-recoverable sensor going high has deasserted. May also be shown as 81010b010704ffff or 0x81010b010704ffff Severity Info Serviceable...
Page 770 May also be shown as 81010b010707ffff or 0x81010b010707ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0499 User Response No action; information only. HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 771 • 81010b01-0708ffff : Numeric sensor [NumericSensorElementName] going high (upper non-recoverable) has deasserted. (Rear BP2 Temp) This message is for the use case when an implementation has detected an Upper Non-recoverable sensor going high has deasserted. May also be shown as 81010b010708ffff or 0x81010b010708ffff Severity Info Serviceable...
Page 772 May also be shown as 81010b011403ffff or 0x81010b011403ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0499 User Response No action; information only. HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 773 • 81010b01-1404ffff : Numeric sensor [NumericSensorElementName] going high (upper non-recoverable) has deasserted. (DIMM CD VR Temp) This message is for the use case when an implementation has detected an Upper Non-recoverable sensor going high has deasserted. May also be shown as 81010b011404ffff or 0x81010b011404ffff Severity Info Serviceable...
Page 774 May also be shown as 81010b012d01ffff or 0x81010b012d01ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0499 User Response No action; information only. HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 775 • 81010b01-3701ffff : Numeric sensor [NumericSensorElementName] going high (upper non-recoverable) has deasserted. (Ambient Temp) This message is for the use case when an implementation has detected an Upper Non-recoverable sensor going high has deasserted. May also be shown as 81010b013701ffff or 0x81010b013701ffff Severity Info Serviceable...
Page 776 User Response No action; information only. • 81030108-1301ffff : Sensor [SensorElementName] has deasserted. (PS Heavy Load) This message is for the use case when an implementation has detected a Sensor has deasserted. HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 777 May also be shown as 810301081301ffff or 0x810301081301ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0509 User Response No action; information only. • 8103010c-2581ffff : Sensor [SensorElementName] has deasserted. (Non-Auth DIMMs) This message is for the use case when an implementation has detected a Sensor has deasserted.
Page 778 This message is for the use case when an implementation has detected that a Sensor has deasserted a transition to non-critical from normal. May also be shown as 810701010c01ffff or 0x810701010c01ffff Severity HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 779 Info Serviceable Automatically notify support Alert Category Warning - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0521 User Response No action; information only. • 81070101-2c01ffff : Sensor [SensorElementName] has deasserted the transition from normal to non-critical state. (ML2 OverTemp) This message is for the use case when an implementation has detected that a Sensor has deasserted a transition to non-critical from normal.
Page 780 (I/O Resources) This message is for the use case when an implementation has detected that a Sensor has deasserted a transition to non-critical from normal. May also be shown as 8107010f2582ffff or 0x8107010f2582ffff HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 781 Severity Info Serviceable Automatically notify support Alert Category Warning - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0521 User Response No action; information only. • 81070125-2583ffff : Sensor [SensorElementName] has deasserted the transition from normal to non-critical state. (X8 PCI 1 Config) This message is for the use case when an implementation has detected that a Sensor has deasserted a transition to non-critical from normal.
Page 782 (CPU 2 OverTemp) This message is for the use case when an implementation has detected a Sensor transition to less severe from critical. May also be shown as 810702010302ffff or 0x810702010302ffff HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 783 Severity Info Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0523 User Response No action; information only. • 81070201-1101ffff : Sensor [SensorElementName] has transitioned to a less severe state from critical. (PCI 1 Temp) This message is for the use case when an implementation has detected a Sensor transition to less severe from critical.
Page 784 (PCI 4 Temp) This message is for the use case when an implementation has detected a Sensor transition to less severe from critical. May also be shown as 810702011104ffff or 0x810702011104ffff HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 785 Severity Info Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0523 User Response No action; information only. • 81070201-1105ffff : Sensor [SensorElementName] has transitioned to a less severe state from critical. (PCI 5 Temp) This message is for the use case when an implementation has detected a Sensor transition to less severe from critical.
Page 786 (PCI 8 Temp) This message is for the use case when an implementation has detected a Sensor transition to less severe from critical. May also be shown as 810702011108ffff or 0x810702011108ffff HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 787 Severity Info Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0523 User Response No action; information only. • 81070202-0701ffff : Sensor [SensorElementName] has transitioned to a less severe state from critical. (SysBrd Vol Fault) This message is for the use case when an implementation has detected a Sensor transition to less severe from critical.
Page 788 (PS 1 Therm Fault) This message is for the use case when an implementation has detected a Sensor transition to less severe from critical. May also be shown as 810702080a01ffff or 0x810702080a01ffff HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 789 Severity Info Serviceable Automatically notify support Alert Category Critical - Power SNMP Trap ID CIM Information Prefix: PLAT ID: 0523 User Response No action; information only. • 81070208-0a02ffff : Sensor [SensorElementName] has transitioned to a less severe state from critical. (PS 2 Therm Fault) This message is for the use case when an implementation has detected a Sensor transition to less severe from critical.
Page 790 (TXT ACM Module) This message is for the use case when an implementation has detected a Sensor transition to less severe from critical. May also be shown as 8107020f2201ffff or 0x8107020f2201ffff HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 791 Severity Info Serviceable Automatically notify support Alert Category Critical - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0523 User Response No action; information only. nvDIMM Flash : • 8107020f-2582ffff : Sensor [SensorElementName] has transitioned to a less severe state from critical.
Page 792 (CPU 1 QPILinkErr) This message is for the use case when an implementation has detected a Sensor transition to less severe from critical. May also be shown as 8107021b0301ffff or 0x8107021b0301ffff HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 793 Severity Info Serviceable Automatically notify support Alert Category Critical - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0523 User Response No action; information only. • 8107021b-0302ffff : Sensor [SensorElementName] has transitioned to a less severe state from critical. (CPU 2 QPILinkErr) This message is for the use case when an implementation has detected a Sensor transition to less severe from critical.
Page 794 (CPU 2 OverTemp) This message is for the use case when an implementation has detected that the Sensor transition to non-recoverable from less severe has deasserted. May also be shown as 810703010302ffff or 0x810703010302ffff HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 795 Severity Info Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0525 User Response No action; information only. • 81070301-1101ffff : Sensor [SensorElementName] has deasserted the transition to non-recoverable from a less severe state. (PCI 1 Temp) This message is for the use case when an implementation has detected that the Sensor transition to non-recoverable from less severe has deasserted.
Page 796 (PCI 4 Temp) This message is for the use case when an implementation has detected that the Sensor transition to non-recoverable from less severe has deasserted. May also be shown as 810703011104ffff or 0x810703011104ffff HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 797 Severity Info Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0525 User Response No action; information only. • 81070301-1105ffff : Sensor [SensorElementName] has deasserted the transition to non-recoverable from a less severe state. (PCI 5 Temp) This message is for the use case when an implementation has detected that the Sensor transition to non-recoverable from less severe has deasserted.
Page 798 (PCI 8 Temp) This message is for the use case when an implementation has detected that the Sensor transition to non-recoverable from less severe has deasserted. May also be shown as 810703011108ffff or 0x810703011108ffff HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 799 Severity Info Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID CIM Information Prefix: PLAT ID: 0525 User Response No action; information only. • 81070301-2c01ffff : Sensor [SensorElementName] has deasserted the transition to non-recoverable from a less severe state. (ML2 OverTemp) This message is for the use case when an implementation has detected that the Sensor transition to non-recoverable from less severe has deasserted.
Page 800 (PS2 12V OC Fault) This message is for the use case when an implementation has detected that the Sensor transition to non-recoverable has deasserted. May also be shown as 810706080a02ffff or 0x810706080a02ffff HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 801 Severity Info Serviceable Automatically notify support Alert Category Critical - Power SNMP Trap ID CIM Information Prefix: PLAT ID: 0531 User Response No action; information only. PS2 12V OV Fault : PS2 12V UV Fault : PS2 12Vaux Fault : •...
Page 802 • 810b010a-1e83ffff : Redundancy Lost for [RedundancySetElementName] has deasserted. (Fan Zone 3) This message is for the use case when Redundacy Lost has deasserted. May also be shown as 810b010a1e83ffff or 0x810b010a1e83ffff Severity HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 803 Info Serviceable Automatically notify support Alert Category Critical - Fan Failure SNMP Trap ID CIM Information Prefix: PLAT ID: 0803 User Response No action; information only. • 810b010a-1e84ffff : Redundancy Lost for [RedundancySetElementName] has deasserted. (Fan Zone 4) This message is for the use case when Redundacy Lost has deasserted. May also be shown as 810b010a1e84ffff or 0x810b010a1e84ffff Severity Info...
Page 804 Redundant for [RedundancySetElementName] has deasserted. (Backup Memory) This message is for the use case when a Redundancy Set has transitioned from Non-redundant:Sufficient Resources. May also be shown as 810b030c2581ffff or 0x810b030c2581ffff Severity HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 805 Info Serviceable Automatically notify support Alert Category Warning - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0807 User Response No action; information only. • 810b0509-1301ffff : Non-redundant:Insufficient Resources for [RedundancySetElementName] has deasserted. (Power Resource) This message is for the use case when a Redundancy Set has transitioned from Non-redundant:Insufficient Resources.
Page 806 810b050a-1e83ffff : Non-redundant:Insufficient Resources for [RedundancySetElementName] has deasserted. (Fan Zone 3) This message is for the use case when a Redundancy Set has transitioned from Non-redundant:Insufficient Resources. May also be shown as 810b050a1e83ffff or 0x810b050a1e83ffff HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 807 Severity Info Serviceable Automatically notify support Alert Category Critical - Fan Failure SNMP Trap ID CIM Information Prefix: PLAT ID: 0811 User Response No action; information only. • 810b050a-1e84ffff : Non-redundant:Insufficient Resources for [RedundancySetElementName] has deasserted. (Fan Zone 4) This message is for the use case when a Redundancy Set has transitioned from Non-redundant:Insufficient Resources.
Page 808 • 816f0007-0302ffff : [ProcessorElementName] has Recovered from IERR. (CPU 2) This message is for the use case when an implementation has detected a Processor Recovered - IERR Condition. May also be shown as 816f00070302ffff or 0x816f00070302ffff Severity HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 809 Info Serviceable Automatically notify support Alert Category Critical - CPU SNMP Trap ID CIM Information Prefix: PLAT ID: 0043 User Response No action; information only. • 816f0008-0a01ffff : [PowerSupplyElementName] has been removed from container [PhysicalPackageElementName]. (Power Supply 1) This message is for the use case when an implementation has detected a Power Supply has been removed.
Page 810 816f000d-0400ffff : The Drive [StorageVolumeElementName] has been removed from unit [PhysicalPackageElementName]. (Drive 0) This message is for the use case when an implementation has detected a Drive has been Removed. May also be shown as 816f000d0400ffff or 0x816f000d0400ffff Severity HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 811 Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0163 User Response 1. Reseat hard disk drive n.(n = hard disk drive number). Wait 1 minute or more before reinstalling the drive. 2.
Page 812 This message is for the use case when an implementation has detected a Drive has been Removed. May also be shown as 816f000d0403ffff or 0x816f000d0403ffff Severity Info Serviceable Automatically notify support Alert Category System - Other HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 813 SNMP Trap ID CIM Information Prefix: PLAT ID: 0163 User Response 1. Reseat hard disk drive n.(n = hard disk drive number). Wait 1 minute or more before reinstalling the drive. 2. Replace the hard disk drive. 3. Make sure that the disk firmware and RAID controller firmware are at the latest level. 4.
Page 814 System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0163 User Response 1. Reseat hard disk drive n.(n = hard disk drive number). Wait 1 minute or more before reinstalling the drive. HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 815 2. Replace the hard disk drive. 3. Make sure that the disk firmware and RAID controller firmware are at the latest level. 4. Replace backplane. • 816f000d-0407ffff : The Drive [StorageVolumeElementName] has been removed from unit [PhysicalPackageElementName]. (Drive 7) This message is for the use case when an implementation has detected a Drive has been Removed. May also be shown as 816f000d0407ffff or 0x816f000d0407ffff Severity Info...
Page 816 3. Make sure that the disk firmware and RAID controller firmware are at the latest level. 4. Replace backplane. • 816f000d-040affff : The Drive [StorageVolumeElementName] has been removed from unit [PhysicalPackageElementName]. (Drive 10) HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 817 This message is for the use case when an implementation has detected a Drive has been Removed. May also be shown as 816f000d040affff or 0x816f000d040affff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0163 User Response 1.
Page 818 816f000d-040dffff : The Drive [StorageVolumeElementName] has been removed from unit [PhysicalPackageElementName]. (Drive 13) This message is for the use case when an implementation has detected a Drive has been Removed. May also be shown as 816f000d040dffff or 0x816f000d040dffff Severity Info Serviceable HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 819 Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0163 User Response 1. Reseat hard disk drive n.(n = hard disk drive number). Wait 1 minute or more before reinstalling the drive. 2. Replace the hard disk drive. 3.
Page 820 This message is for the use case when an implementation has detected a Drive has been Removed. May also be shown as 816f000d0410ffff or 0x816f000d0410ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 821 CIM Information Prefix: PLAT ID: 0163 User Response 1. Reseat hard disk drive n.(n = hard disk drive number). Wait 1 minute or more before reinstalling the drive. 2. Replace the hard disk drive. 3. Make sure that the disk firmware and RAID controller firmware are at the latest level. 4.
Page 822 Prefix: PLAT ID: 0163 User Response 1. Reseat hard disk drive n.(n = hard disk drive number). Wait 1 minute or more before reinstalling the drive. 2. Replace the hard disk drive. HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 823 3. Make sure that the disk firmware and RAID controller firmware are at the latest level. 4. Replace backplane. • 816f000d-0414ffff : The Drive [StorageVolumeElementName] has been removed from unit [PhysicalPackageElementName]. (Drive 20) This message is for the use case when an implementation has detected a Drive has been Removed. May also be shown as 816f000d0414ffff or 0x816f000d0414ffff Severity Info...
Page 824 4. Replace backplane. • 816f000d-0417ffff : The Drive [StorageVolumeElementName] has been removed from unit [PhysicalPackageElementName]. (Drive 23) This message is for the use case when an implementation has detected a Drive has been Removed. HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 825 May also be shown as 816f000d0417ffff or 0x816f000d0417ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0163 User Response 1. Reseat hard disk drive n.(n = hard disk drive number). Wait 1 minute or more before reinstalling the drive.
Page 826 816f000d-041affff : The Drive [StorageVolumeElementName] has been removed from unit [PhysicalPackageElementName]. (Drive 26) This message is for the use case when an implementation has detected a Drive has been Removed. May also be shown as 816f000d041affff or 0x816f000d041affff Severity Info Serviceable HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 827 Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0163 User Response 1. Reseat hard disk drive n.(n = hard disk drive number). Wait 1 minute or more before reinstalling the drive. 2. Replace the hard disk drive. 3.
Page 828 This message is for the use case when an implementation has detected a Drive has been Removed. May also be shown as 816f000d041dffff or 0x816f000d041dffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 829 Prefix: PLAT ID: 0163 User Response 1. Reseat hard disk drive n.(n = hard disk drive number). Wait 1 minute or more before reinstalling the drive. 2. Replace the hard disk drive. 3. Make sure that the disk firmware and RAID controller firmware are at the latest level. 4.
Page 830 1. Reseat hard disk drive n.(n = hard disk drive number). Wait 1 minute or more before reinstalling the drive. 2. Replace the hard disk drive. 3. Make sure that the disk firmware and RAID controller firmware are at the latest level. HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 831 4. Check the SAS cable. • 816f000f-2201ffff : The System [ComputerSystemElementName] has detected a POST Error deassertion. (ABR Status) This message is for the use case when an implementation has detected that Post Error has deasserted. May also be shown as 816f000f2201ffff or 0x816f000f2201ffff Severity Info Serviceable...
Page 832 This message is for the use case when an implementation has detected a Fault condition in a slot has been removed. May also be shown as 816f00212582ffff or 0x816f00212582ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Other SNMP Trap ID CIM Information HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 833 Prefix: PLAT ID: 0331 User Response No action; information only. One of PCI Error : • 816f0021-2c01ffff : Fault condition removed on slot [PhysicalConnectorElementName] on system [ComputerSystemElementName]. (ML2 Card Fault) This message is for the use case when an implementation has detected a Fault condition in a slot has been removed.
Page 834 This message is for the use case when an implementation has detected a Over-Temperature Condition has been Removed for Processor. May also be shown as 816f01070301ffff or 0x816f01070301ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Temperature SNMP Trap ID HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 835 CIM Information Prefix: PLAT ID: 0037 User Response No action; information only. • 816f0107-0302ffff : An Over-Temperature Condition has been removed on [ProcessorElementName]. (CPU 2) This message is for the use case when an implementation has detected a Over-Temperature Condition has been Removed for Processor.
Page 836 This message is for the use case when an implementation has detected a Memory uncorrectable error recovery. May also be shown as 816f010c2001ffff or 0x816f010c2001ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 837 CIM Information Prefix: PLAT ID: 0139 User Response No action; information only. • 816f010c-2002ffff : Uncorrectable error recovery detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 2) This message is for the use case when an implementation has detected a Memory uncorrectable error recovery.
Page 838 This message is for the use case when an implementation has detected a Memory uncorrectable error recovery. May also be shown as 816f010c2005ffff or 0x816f010c2005ffff Severity Info Serviceable Automatically notify support Alert Category HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 839 Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0139 User Response No action; information only. • 816f010c-2006ffff : Uncorrectable error recovery detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 6) This message is for the use case when an implementation has detected a Memory uncorrectable error recovery.
Page 840 Subsystem [MemoryElementName]. (DIMM 9) This message is for the use case when an implementation has detected a Memory uncorrectable error recovery. May also be shown as 816f010c2009ffff or 0x816f010c2009ffff Severity Info Serviceable Automatically notify support HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 841 Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0139 User Response No action; information only. • 816f010c-200affff : Uncorrectable error recovery detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 10) This message is for the use case when an implementation has detected a Memory uncorrectable error recovery.
Page 842 Subsystem [MemoryElementName]. (DIMM 13) This message is for the use case when an implementation has detected a Memory uncorrectable error recovery. May also be shown as 816f010c200dffff or 0x816f010c200dffff Severity Info Serviceable HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 843 Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0139 User Response No action; information only. • 816f010c-200effff : Uncorrectable error recovery detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 14) This message is for the use case when an implementation has detected a Memory uncorrectable error recovery.
Page 844 • 816f010c-2011ffff : Uncorrectable error recovery detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 17) This message is for the use case when an implementation has detected a Memory uncorrectable error recovery. May also be shown as 816f010c2011ffff or 0x816f010c2011ffff Severity HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 845 Info Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0139 User Response No action; information only. • 816f010c-2012ffff : Uncorrectable error recovery detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 18) This message is for the use case when an implementation has detected a Memory uncorrectable error recovery.
Page 846 • 816f010c-2015ffff : Uncorrectable error recovery detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 21) This message is for the use case when an implementation has detected a Memory uncorrectable error recovery. May also be shown as 816f010c2015ffff or 0x816f010c2015ffff HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 847 Severity Info Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0139 User Response No action; information only. • 816f010c-2016ffff : Uncorrectable error recovery detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 22) This message is for the use case when an implementation has detected a Memory uncorrectable error recovery.
Page 848 • 816f010c-2581ffff : Uncorrectable error recovery detected for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (All DIMMS) This message is for the use case when an implementation has detected a Memory uncorrectable error recovery. May also be shown as 816f010c2581ffff or 0x816f010c2581ffff HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 849 Severity Info Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0139 User Response No action; information only. One of the DIMMs : • 816f010d-0400ffff : The Drive [StorageVolumeElementName] has been enabled. (Drive 0) This message is for the use case when an implementation has detected a Drive was Enabled.
Page 850 • 816f010d-0403ffff : The Drive [StorageVolumeElementName] has been enabled. (Drive 3) This message is for the use case when an implementation has detected a Drive was Enabled. May also be shown as 816f010d0403ffff or 0x816f010d0403ffff Severity Info Serviceable HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 851 Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0167 User Response No action; information only. • 816f010d-0404ffff : The Drive [StorageVolumeElementName] has been enabled. (Drive 4) This message is for the use case when an implementation has detected a Drive was Enabled. May also be shown as 816f010d0404ffff or 0x816f010d0404ffff Severity Info...
Page 852 This message is for the use case when an implementation has detected a Drive was Enabled. May also be shown as 816f010d0407ffff or 0x816f010d0407ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Hard Disk drive HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 853 SNMP Trap ID CIM Information Prefix: PLAT ID: 0167 User Response No action; information only. • 816f010d-0408ffff : The Drive [StorageVolumeElementName] has been enabled. (Drive 8) This message is for the use case when an implementation has detected a Drive was Enabled. May also be shown as 816f010d0408ffff or 0x816f010d0408ffff Severity Info...
Page 854 This message is for the use case when an implementation has detected a Drive was Enabled. May also be shown as 816f010d040bffff or 0x816f010d040bffff Severity Info Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0167 HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 855 User Response No action; information only. • 816f010d-040cffff : The Drive [StorageVolumeElementName] has been enabled. (Drive 12) This message is for the use case when an implementation has detected a Drive was Enabled. May also be shown as 816f010d040cffff or 0x816f010d040cffff Severity Info Serviceable...
Page 856 Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0167 User Response No action; information only. • 816f010d-0410ffff : The Drive [StorageVolumeElementName] has been enabled. (Drive 16) HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 857 This message is for the use case when an implementation has detected a Drive was Enabled. May also be shown as 816f010d0410ffff or 0x816f010d0410ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0167 User Response...
Page 858 • 816f010d-0414ffff : The Drive [StorageVolumeElementName] has been enabled. (Drive 20) This message is for the use case when an implementation has detected a Drive was Enabled. May also be shown as 816f010d0414ffff or 0x816f010d0414ffff Severity HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 859 Info Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0167 User Response No action; information only. • 816f010d-0415ffff : The Drive [StorageVolumeElementName] has been enabled. (Drive 21) This message is for the use case when an implementation has detected a Drive was Enabled. May also be shown as 816f010d0415ffff or 0x816f010d0415ffff Severity Info...
Page 860 • 816f010d-0418ffff : The Drive [StorageVolumeElementName] has been enabled. (Drive 24) This message is for the use case when an implementation has detected a Drive was Enabled. May also be shown as 816f010d0418ffff or 0x816f010d0418ffff Severity Info Serviceable Automatically notify support HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 861 Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0167 User Response No action; information only. • 816f010d-0419ffff : The Drive [StorageVolumeElementName] has been enabled. (Drive 25) This message is for the use case when an implementation has detected a Drive was Enabled. May also be shown as 816f010d0419ffff or 0x816f010d0419ffff Severity Info...
Page 862 This message is for the use case when an implementation has detected a Drive was Enabled. May also be shown as 816f010d041cffff or 0x816f010d041cffff Severity Info Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 863 CIM Information Prefix: PLAT ID: 0167 User Response No action; information only. • 816f010d-041dffff : The Drive [StorageVolumeElementName] has been enabled. (Drive 29) This message is for the use case when an implementation has detected a Drive was Enabled. May also be shown as 816f010d041dffff or 0x816f010d041dffff Severity Info Serviceable...
Page 864 May also be shown as 816f010d0420ffff or 0x816f010d0420ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0167 User Response HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 865 No action; information only. • 816f010f-2201ffff : The System [ComputerSystemElementName] has recovered from a firmware hang. (Firmware Error) This message is for the use case when an implementation has recovered from a System Firmware Hang. May also be shown as 816f010f2201ffff or 0x816f010f2201ffff Severity Info Serviceable...
Page 866 816f011b-0701ffff : The connector [PhysicalConnectorElementName] configuration error has been repaired. (Front USB) This message is for the use case when an implementation has detected an Interconnect Configuration was Repaired. May also be shown as 816f011b0701ffff or 0x816f011b0701ffff HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 867 Severity Info Serviceable Automatically notify support Alert Category Critical - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0267 User Response No action; information only. Front Video : • 816f011b-0c01ffff : The connector [PhysicalConnectorElementName] configuration error has been repaired. (FP LCD Cable) This message is for the use case when an implementation has detected an Interconnect Configuration was Repaired.
Page 868 • 816f0125-1001ffff : [ManagedElementName] detected as present. (PCI Riser 1) This message is for the use case when an implementation has detected a Managed Element is now Present. May also be shown as 816f01251001ffff or 0x816f01251001ffff Severity HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 869 Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0390 User Response No action; information only. • 816f0125-1002ffff : [ManagedElementName] detected as present. (PCI Riser 2) This message is for the use case when an implementation has detected a Managed Element is now Present.
Page 870 • 816f0207-0301ffff : [ProcessorElementName] has Recovered from FRB1/BIST condition. (CPU 1) This message is for the use case when an implementation has detected a Processor Recovered - FRB1/BIST condition. May also be shown as 816f02070301ffff or 0x816f02070301ffff Severity Info Serviceable HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 871 Automatically notify support Alert Category Critical - CPU SNMP Trap ID CIM Information Prefix: PLAT ID: 0045 User Response No action; information only. • 816f0207-0302ffff : [ProcessorElementName] has Recovered from FRB1/BIST condition. (CPU 2) This message is for the use case when an implementation has detected a Processor Recovered - FRB1/BIST condition.
Page 872 [ComputerSystemElementName]. (Drive 1) This message is for the use case when an implementation has detected an Array Failure is no longer Predicted. May also be shown as 816f020d0401ffff or 0x816f020d0401ffff Severity Info Serviceable HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 873 Automatically notify support Alert Category System - Predicted Failure SNMP Trap ID CIM Information Prefix: PLAT ID: 0169 User Response No action; information only. • 816f020d-0402ffff : Failure no longer Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (Drive 2) This message is for the use case when an implementation has detected an Array Failure is no longer Predicted.
Page 874 • 816f020d-0405ffff : Failure no longer Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (Drive 5) This message is for the use case when an implementation has detected an Array Failure is no longer Predicted. May also be shown as 816f020d0405ffff or 0x816f020d0405ffff Severity HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 875 Info Serviceable Automatically notify support Alert Category System - Predicted Failure SNMP Trap ID CIM Information Prefix: PLAT ID: 0169 User Response No action; information only. • 816f020d-0406ffff : Failure no longer Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (Drive 6) This message is for the use case when an implementation has detected an Array Failure is no longer Predicted.
Page 876 • 816f020d-0409ffff : Failure no longer Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (Drive 9) This message is for the use case when an implementation has detected an Array Failure is no longer Predicted. May also be shown as 816f020d0409ffff or 0x816f020d0409ffff HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 877 Severity Info Serviceable Automatically notify support Alert Category System - Predicted Failure SNMP Trap ID CIM Information Prefix: PLAT ID: 0169 User Response No action; information only. • 816f020d-040affff : Failure no longer Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (Drive 10) This message is for the use case when an implementation has detected an Array Failure is no longer Predicted.
Page 878 • 816f020d-040dffff : Failure no longer Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (Drive 13) This message is for the use case when an implementation has detected an Array Failure is no longer Predicted. May also be shown as 816f020d040dffff or 0x816f020d040dffff HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 879 Severity Info Serviceable Automatically notify support Alert Category System - Predicted Failure SNMP Trap ID CIM Information Prefix: PLAT ID: 0169 User Response No action; information only. • 816f020d-040effff : Failure no longer Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (Drive 14) This message is for the use case when an implementation has detected an Array Failure is no longer Predicted.
Page 880 • 816f020d-0411ffff : Failure no longer Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (Drive 17) This message is for the use case when an implementation has detected an Array Failure is no longer Predicted. May also be shown as 816f020d0411ffff or 0x816f020d0411ffff HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 881 Severity Info Serviceable Automatically notify support Alert Category System - Predicted Failure SNMP Trap ID CIM Information Prefix: PLAT ID: 0169 User Response No action; information only. • 816f020d-0412ffff : Failure no longer Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (Drive 18) This message is for the use case when an implementation has detected an Array Failure is no longer Predicted.
Page 882 • 816f020d-0415ffff : Failure no longer Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (Drive 21) This message is for the use case when an implementation has detected an Array Failure is no longer Predicted. May also be shown as 816f020d0415ffff or 0x816f020d0415ffff HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 883 Severity Info Serviceable Automatically notify support Alert Category System - Predicted Failure SNMP Trap ID CIM Information Prefix: PLAT ID: 0169 User Response No action; information only. • 816f020d-0416ffff : Failure no longer Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (Drive 22) This message is for the use case when an implementation has detected an Array Failure is no longer Predicted.
Page 884 • 816f020d-0419ffff : Failure no longer Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (Drive 25) This message is for the use case when an implementation has detected an Array Failure is no longer Predicted. May also be shown as 816f020d0419ffff or 0x816f020d0419ffff HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 885 Severity Info Serviceable Automatically notify support Alert Category System - Predicted Failure SNMP Trap ID CIM Information Prefix: PLAT ID: 0169 User Response No action; information only. • 816f020d-041affff : Failure no longer Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (Drive 26) This message is for the use case when an implementation has detected an Array Failure is no longer Predicted.
Page 886 • 816f020d-041dffff : Failure no longer Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (Drive 29) This message is for the use case when an implementation has detected an Array Failure is no longer Predicted. May also be shown as 816f020d041dffff or 0x816f020d041dffff HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 887 Severity Info Serviceable Automatically notify support Alert Category System - Predicted Failure SNMP Trap ID CIM Information Prefix: PLAT ID: 0169 User Response No action; information only. • 816f020d-041effff : Failure no longer Predicted on drive [StorageVolumeElementName] for array [ComputerSystemElementName]. (Drive 30) This message is for the use case when an implementation has detected an Array Failure is no longer Predicted.
Page 888 Supply 1) This message is for the use case when an implementation has detected a Power Supply that has input that has returned to normal. May also be shown as 816f03080a01ffff or 0x816f03080a01ffff HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 889 Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0099 User Response No action; information only. • 816f0308-0a02ffff : [PowerSupplyElementName] has returned to a Normal Input State. (Power Supply 2) This message is for the use case when an implementation has detected a Power Supply that has input that has returned to normal.
Page 890 816f030c-2003ffff : Scrub Failure for [PhysicalMemoryElementName] on Subsystem [MemoryElementName] has recovered. (DIMM 3) This message is for the use case when an implementation has detected a Memory Scrub failure recovery. May also be shown as 816f030c2003ffff or 0x816f030c2003ffff Severity HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 891 Info Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0137 User Response No action; information only. • 816f030c-2004ffff : Scrub Failure for [PhysicalMemoryElementName] on Subsystem [MemoryElementName] has recovered. (DIMM 4) This message is for the use case when an implementation has detected a Memory Scrub failure recovery. May also be shown as 816f030c2004ffff or 0x816f030c2004ffff Severity Info...
Page 892 [MemoryElementName] has recovered. (DIMM 7) This message is for the use case when an implementation has detected a Memory Scrub failure recovery. May also be shown as 816f030c2007ffff or 0x816f030c2007ffff Severity Info Serviceable HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 893 Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0137 User Response No action; information only. • 816f030c-2008ffff : Scrub Failure for [PhysicalMemoryElementName] on Subsystem [MemoryElementName] has recovered. (DIMM 8) This message is for the use case when an implementation has detected a Memory Scrub failure recovery. May also be shown as 816f030c2008ffff or 0x816f030c2008ffff Severity Info...
Page 894 [MemoryElementName] has recovered. (DIMM 11) This message is for the use case when an implementation has detected a Memory Scrub failure recovery. May also be shown as 816f030c200bffff or 0x816f030c200bffff Severity Info Serviceable Automatically notify support HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 895 Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0137 User Response No action; information only. • 816f030c-200cffff : Scrub Failure for [PhysicalMemoryElementName] on Subsystem [MemoryElementName] has recovered. (DIMM 12) This message is for the use case when an implementation has detected a Memory Scrub failure recovery. May also be shown as 816f030c200cffff or 0x816f030c200cffff Severity Info...
Page 896 This message is for the use case when an implementation has detected a Memory Scrub failure recovery. May also be shown as 816f030c200fffff or 0x816f030c200fffff Severity Info Serviceable Automatically notify support Alert Category HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 897 Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0137 User Response No action; information only. • 816f030c-2010ffff : Scrub Failure for [PhysicalMemoryElementName] on Subsystem [MemoryElementName] has recovered. (DIMM 16) This message is for the use case when an implementation has detected a Memory Scrub failure recovery. May also be shown as 816f030c2010ffff or 0x816f030c2010ffff Severity Info...
Page 898 This message is for the use case when an implementation has detected a Memory Scrub failure recovery. May also be shown as 816f030c2013ffff or 0x816f030c2013ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 899 CIM Information Prefix: PLAT ID: 0137 User Response No action; information only. • 816f030c-2014ffff : Scrub Failure for [PhysicalMemoryElementName] on Subsystem [MemoryElementName] has recovered. (DIMM 20) This message is for the use case when an implementation has detected a Memory Scrub failure recovery. May also be shown as 816f030c2014ffff or 0x816f030c2014ffff Severity Info...
Page 900 This message is for the use case when an implementation has detected a Memory Scrub failure recovery. May also be shown as 816f030c2017ffff or 0x816f030c2017ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 901 Prefix: PLAT ID: 0137 User Response No action; information only. • 816f030c-2018ffff : Scrub Failure for [PhysicalMemoryElementName] on Subsystem [MemoryElementName] has recovered. (DIMM 24) This message is for the use case when an implementation has detected a Memory Scrub failure recovery. May also be shown as 816f030c2018ffff or 0x816f030c2018ffff Severity Info...
Page 902 May also be shown as 816f030d0401ffff or 0x816f030d0401ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0171 User Response No action; information only. HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 903 • 816f030d-0402ffff : Hot spare disabled for [ComputerSystemElementName]. (Drive 2) This message is for the use case when an implementation has detected a Hot Spare has been Disabled. May also be shown as 816f030d0402ffff or 0x816f030d0402ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID...
Page 904 • 816f030d-0406ffff : Hot spare disabled for [ComputerSystemElementName]. (Drive 6) This message is for the use case when an implementation has detected a Hot Spare has been Disabled. May also be shown as 816f030d0406ffff or 0x816f030d0406ffff HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 905 Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0171 User Response No action; information only. • 816f030d-0407ffff : Hot spare disabled for [ComputerSystemElementName]. (Drive 7) This message is for the use case when an implementation has detected a Hot Spare has been Disabled. May also be shown as 816f030d0407ffff or 0x816f030d0407ffff Severity Info...
Page 906 • 816f030d-040affff : Hot spare disabled for [ComputerSystemElementName]. (Drive 10) This message is for the use case when an implementation has detected a Hot Spare has been Disabled. May also be shown as 816f030d040affff or 0x816f030d040affff Severity Info Serviceable HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 907 Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0171 User Response No action; information only. • 816f030d-040bffff : Hot spare disabled for [ComputerSystemElementName]. (Drive 11) This message is for the use case when an implementation has detected a Hot Spare has been Disabled. May also be shown as 816f030d040bffff or 0x816f030d040bffff Severity Info...
Page 908 This message is for the use case when an implementation has detected a Hot Spare has been Disabled. May also be shown as 816f030d040effff or 0x816f030d040effff Severity Info Serviceable Automatically notify support Alert Category HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 909 System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0171 User Response No action; information only. • 816f030d-040fffff : Hot spare disabled for [ComputerSystemElementName]. (Drive 15) This message is for the use case when an implementation has detected a Hot Spare has been Disabled. May also be shown as 816f030d040fffff or 0x816f030d040fffff Severity Info...
Page 910 This message is for the use case when an implementation has detected a Hot Spare has been Disabled. May also be shown as 816f030d0412ffff or 0x816f030d0412ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 911 Prefix: PLAT ID: 0171 User Response No action; information only. • 816f030d-0413ffff : Hot spare disabled for [ComputerSystemElementName]. (Drive 19) This message is for the use case when an implementation has detected a Hot Spare has been Disabled. May also be shown as 816f030d0413ffff or 0x816f030d0413ffff Severity Info Serviceable...
Page 912 May also be shown as 816f030d0416ffff or 0x816f030d0416ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0171 User Response No action; information only. HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 913 • 816f030d-0417ffff : Hot spare disabled for [ComputerSystemElementName]. (Drive 23) This message is for the use case when an implementation has detected a Hot Spare has been Disabled. May also be shown as 816f030d0417ffff or 0x816f030d0417ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID...
Page 914 • 816f030d-041bffff : Hot spare disabled for [ComputerSystemElementName]. (Drive 27) This message is for the use case when an implementation has detected a Hot Spare has been Disabled. May also be shown as 816f030d041bffff or 0x816f030d041bffff HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 915 Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0171 User Response No action; information only. • 816f030d-041cffff : Hot spare disabled for [ComputerSystemElementName]. (Drive 28) This message is for the use case when an implementation has detected a Hot Spare has been Disabled. May also be shown as 816f030d041cffff or 0x816f030d041cffff Severity Info...
Page 916 • 816f030d-041fffff : Hot spare disabled for [ComputerSystemElementName]. (Drive 31) This message is for the use case when an implementation has detected a Hot Spare has been Disabled. May also be shown as 816f030d041fffff or 0x816f030d041fffff Severity Info Serviceable HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 917 Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0171 User Response No action; information only. • 816f030d-0420ffff : Hot spare disabled for [ComputerSystemElementName]. (Ext Drive) This message is for the use case when an implementation has detected a Hot Spare has been Disabled. May also be shown as 816f030d0420ffff or 0x816f030d0420ffff Severity Info...
Page 918 [MemoryElementName]. (DIMM 2) This message is for the use case when an implementation has detected that Memory has been Enabled. May also be shown as 816f040c2002ffff or 0x816f040c2002ffff Severity Info Serviceable Automatically notify support HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 919 Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0130 User Response No action; information only. • 816f040c-2003ffff : [PhysicalMemoryElementName] Enabled on Subsystem [MemoryElementName]. (DIMM 3) This message is for the use case when an implementation has detected that Memory has been Enabled. May also be shown as 816f040c2003ffff or 0x816f040c2003ffff Severity Info...
Page 920 This message is for the use case when an implementation has detected that Memory has been Enabled. May also be shown as 816f040c2006ffff or 0x816f040c2006ffff Severity Info Serviceable Automatically notify support Alert Category HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 921 System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0130 User Response No action; information only. • 816f040c-2007ffff : [PhysicalMemoryElementName] Enabled on Subsystem [MemoryElementName]. (DIMM 7) This message is for the use case when an implementation has detected that Memory has been Enabled. May also be shown as 816f040c2007ffff or 0x816f040c2007ffff Severity Info...
Page 922 This message is for the use case when an implementation has detected that Memory has been Enabled. May also be shown as 816f040c200affff or 0x816f040c200affff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 923 CIM Information Prefix: PLAT ID: 0130 User Response No action; information only. • 816f040c-200bffff : [PhysicalMemoryElementName] Enabled on Subsystem [MemoryElementName]. (DIMM 11) This message is for the use case when an implementation has detected that Memory has been Enabled. May also be shown as 816f040c200bffff or 0x816f040c200bffff Severity Info Serviceable...
Page 924 This message is for the use case when an implementation has detected that Memory has been Enabled. May also be shown as 816f040c200effff or 0x816f040c200effff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 925 Prefix: PLAT ID: 0130 User Response No action; information only. • 816f040c-200fffff : [PhysicalMemoryElementName] Enabled on Subsystem [MemoryElementName]. (DIMM 15) This message is for the use case when an implementation has detected that Memory has been Enabled. May also be shown as 816f040c200fffff or 0x816f040c200fffff Severity Info Serviceable...
Page 926 This message is for the use case when an implementation has detected that Memory has been Enabled. May also be shown as 816f040c2012ffff or 0x816f040c2012ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0130 User Response HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 927 No action; information only. • 816f040c-2013ffff : [PhysicalMemoryElementName] Enabled on Subsystem [MemoryElementName]. (DIMM 19) This message is for the use case when an implementation has detected that Memory has been Enabled. May also be shown as 816f040c2013ffff or 0x816f040c2013ffff Severity Info Serviceable Automatically notify support...
Page 928 May also be shown as 816f040c2016ffff or 0x816f040c2016ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0130 User Response No action; information only. HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 929 • 816f040c-2017ffff : [PhysicalMemoryElementName] Enabled on Subsystem [MemoryElementName]. (DIMM 23) This message is for the use case when an implementation has detected that Memory has been Enabled. May also be shown as 816f040c2017ffff or 0x816f040c2017ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID...
Page 930 May also be shown as 816f04132582ffff or 0x816f04132582ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0233 User Response No action; information only. HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 931 • 816f0507-0301ffff : [ProcessorElementName] has Recovered from a Configuration Mismatch. (CPU 1) This message is for the use case when an implementation has Recovered from a Processor Configuration Mismatch. May also be shown as 816f05070301ffff or 0x816f05070301ffff Severity Info Serviceable Automatically notify support Alert Category Critical - CPU...
Page 932 May also be shown as 816f050c2001ffff or 0x816f050c2001ffff Severity Info Serviceable Automatically notify support Alert Category Warning - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0145 User Response No action; information only. HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 933 • 816f050c-2002ffff : Memory Logging Limit Removed for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 2) This message is for the use case when an implementation has detected that the Memory Logging Limit has been Removed. May also be shown as 816f050c2002ffff or 0x816f050c2002ffff Severity Info Serviceable...
Page 934 May also be shown as 816f050c2005ffff or 0x816f050c2005ffff Severity Info Serviceable Automatically notify support Alert Category Warning - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0145 User Response No action; information only. HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 935 • 816f050c-2006ffff : Memory Logging Limit Removed for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 6) This message is for the use case when an implementation has detected that the Memory Logging Limit has been Removed. May also be shown as 816f050c2006ffff or 0x816f050c2006ffff Severity Info Serviceable...
Page 936 May also be shown as 816f050c2009ffff or 0x816f050c2009ffff Severity Info Serviceable Automatically notify support Alert Category Warning - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0145 User Response No action; information only. HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 937 • 816f050c-200affff : Memory Logging Limit Removed for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 10) This message is for the use case when an implementation has detected that the Memory Logging Limit has been Removed. May also be shown as 816f050c200affff or 0x816f050c200affff Severity Info Serviceable...
Page 938 May also be shown as 816f050c200dffff or 0x816f050c200dffff Severity Info Serviceable Automatically notify support Alert Category Warning - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0145 User Response No action; information only. HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 939 • 816f050c-200effff : Memory Logging Limit Removed for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 14) This message is for the use case when an implementation has detected that the Memory Logging Limit has been Removed. May also be shown as 816f050c200effff or 0x816f050c200effff Severity Info Serviceable...
Page 940 May also be shown as 816f050c2011ffff or 0x816f050c2011ffff Severity Info Serviceable Automatically notify support Alert Category Warning - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0145 User Response No action; information only. HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 941 • 816f050c-2012ffff : Memory Logging Limit Removed for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 18) This message is for the use case when an implementation has detected that the Memory Logging Limit has been Removed. May also be shown as 816f050c2012ffff or 0x816f050c2012ffff Severity Info Serviceable...
Page 942 May also be shown as 816f050c2015ffff or 0x816f050c2015ffff Severity Info Serviceable Automatically notify support Alert Category Warning - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0145 User Response No action; information only. HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 943 • 816f050c-2016ffff : Memory Logging Limit Removed for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. (DIMM 22) This message is for the use case when an implementation has detected that the Memory Logging Limit has been Removed. May also be shown as 816f050c2016ffff or 0x816f050c2016ffff Severity Info Serviceable...
Page 944 May also be shown as 816f050c2581ffff or 0x816f050c2581ffff Severity Info Serviceable Automatically notify support Alert Category Warning - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0145 User Response No action; information only. One of the DIMMs : HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 945 • 816f050d-0400ffff : Critical Array [ComputerSystemElementName] has deasserted. (Drive 0) This message is for the use case when an implementation has detected that an Critiacal Array has deasserted. May also be shown as 816f050d0400ffff or 0x816f050d0400ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID...
Page 946 Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0175 User Response No action; information only. • 816f050d-0404ffff : Critical Array [ComputerSystemElementName] has deasserted. (Drive 4) HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 947 This message is for the use case when an implementation has detected that an Critiacal Array has deasserted. May also be shown as 816f050d0404ffff or 0x816f050d0404ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0175 User Response...
Page 948 Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0175 User Response No action; information only. • 816f050d-0408ffff : Critical Array [ComputerSystemElementName] has deasserted. (Drive 8) HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 949 This message is for the use case when an implementation has detected that an Critiacal Array has deasserted. May also be shown as 816f050d0408ffff or 0x816f050d0408ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0175 User Response...
Page 950 Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0175 User Response No action; information only. • 816f050d-040cffff : Critical Array [ComputerSystemElementName] has deasserted. (Drive 12) HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 951 This message is for the use case when an implementation has detected that an Critiacal Array has deasserted. May also be shown as 816f050d040cffff or 0x816f050d040cffff Severity Info Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0175 User Response...
Page 952 Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0175 User Response No action; information only. • 816f050d-0410ffff : Critical Array [ComputerSystemElementName] has deasserted. (Drive 16) HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 953 This message is for the use case when an implementation has detected that an Critiacal Array has deasserted. May also be shown as 816f050d0410ffff or 0x816f050d0410ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0175 User Response...
Page 954 Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0175 User Response No action; information only. • 816f050d-0414ffff : Critical Array [ComputerSystemElementName] has deasserted. (Drive 20) HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 955 This message is for the use case when an implementation has detected that an Critiacal Array has deasserted. May also be shown as 816f050d0414ffff or 0x816f050d0414ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0175 User Response...
Page 956 Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0175 User Response No action; information only. • 816f050d-0418ffff : Critical Array [ComputerSystemElementName] has deasserted. (Drive 24) HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 957 This message is for the use case when an implementation has detected that an Critiacal Array has deasserted. May also be shown as 816f050d0418ffff or 0x816f050d0418ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0175 User Response...
Page 958 Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0175 User Response No action; information only. • 816f050d-041cffff : Critical Array [ComputerSystemElementName] has deasserted. (Drive 28) HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 959 This message is for the use case when an implementation has detected that an Critiacal Array has deasserted. May also be shown as 816f050d041cffff or 0x816f050d041cffff Severity Info Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0175 User Response...
Page 960 Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0175 User Response No action; information only. • 816f050d-0420ffff : Critical Array [ComputerSystemElementName] has deasserted. (Ext Drive) HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 961 This message is for the use case when an implementation has detected that an Critiacal Array has deasserted. May also be shown as 816f050d0420ffff or 0x816f050d0420ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0175 User Response...
Page 962 • 816f0607-2584ffff : An SM BIOS Uncorrectable CPU complex error for [ProcessorElementName] has deasserted. (All CPUs) This message is for the use case when an SM BIOS Uncorrectable CPU complex error has deasserted. May also be shown as 816f06072584ffff or 0x816f06072584ffff HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 963 Severity Info Serviceable Automatically notify support Alert Category Critical - CPU SNMP Trap ID CIM Information Prefix: PLAT ID: 0817 User Response No action; information only. One of the CPUs : • 816f0608-1301ffff : [PowerSupplyElementName] Configuration is OK. (PS Configuration) This message is for the use case when an implementation when a Power Supply configuration is OK.
Page 964 • 816f060d-0402ffff : Array in system [ComputerSystemElementName] has been restored. (Drive 2) This message is for the use case when an implementation has detected that a Failed Array has been Restored. May also be shown as 816f060d0402ffff or 0x816f060d0402ffff Severity HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 965 Info Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0177 User Response No action; information only. • 816f060d-0403ffff : Array in system [ComputerSystemElementName] has been restored. (Drive 3) This message is for the use case when an implementation has detected that a Failed Array has been Restored.
Page 966 • 816f060d-0406ffff : Array in system [ComputerSystemElementName] has been restored. (Drive 6) This message is for the use case when an implementation has detected that a Failed Array has been Restored. May also be shown as 816f060d0406ffff or 0x816f060d0406ffff Severity Info Serviceable HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 967 Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0177 User Response No action; information only. • 816f060d-0407ffff : Array in system [ComputerSystemElementName] has been restored. (Drive 7) This message is for the use case when an implementation has detected that a Failed Array has been Restored.
Page 968 This message is for the use case when an implementation has detected that a Failed Array has been Restored. May also be shown as 816f060d040affff or 0x816f060d040affff Severity Info Serviceable Automatically notify support HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 969 Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0177 User Response No action; information only. • 816f060d-040bffff : Array in system [ComputerSystemElementName] has been restored. (Drive 11) This message is for the use case when an implementation has detected that a Failed Array has been Restored.
Page 970 This message is for the use case when an implementation has detected that a Failed Array has been Restored. May also be shown as 816f060d040effff or 0x816f060d040effff Severity Info Serviceable Automatically notify support Alert Category HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 971 Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0177 User Response No action; information only. • 816f060d-040fffff : Array in system [ComputerSystemElementName] has been restored. (Drive 15) This message is for the use case when an implementation has detected that a Failed Array has been Restored.
Page 972 This message is for the use case when an implementation has detected that a Failed Array has been Restored. May also be shown as 816f060d0412ffff or 0x816f060d0412ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 973 CIM Information Prefix: PLAT ID: 0177 User Response No action; information only. • 816f060d-0413ffff : Array in system [ComputerSystemElementName] has been restored. (Drive 19) This message is for the use case when an implementation has detected that a Failed Array has been Restored.
Page 974 This message is for the use case when an implementation has detected that a Failed Array has been Restored. May also be shown as 816f060d0416ffff or 0x816f060d0416ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 975 Prefix: PLAT ID: 0177 User Response No action; information only. • 816f060d-0417ffff : Array in system [ComputerSystemElementName] has been restored. (Drive 23) This message is for the use case when an implementation has detected that a Failed Array has been Restored.
Page 976 May also be shown as 816f060d041affff or 0x816f060d041affff Severity Info Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0177 User Response HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 977 No action; information only. • 816f060d-041bffff : Array in system [ComputerSystemElementName] has been restored. (Drive 27) This message is for the use case when an implementation has detected that a Failed Array has been Restored. May also be shown as 816f060d041bffff or 0x816f060d041bffff Severity Info Serviceable...
Page 978 May also be shown as 816f060d041effff or 0x816f060d041effff Severity Info Serviceable Automatically notify support Alert Category Critical - Hard Disk drive SNMP Trap ID CIM Information Prefix: PLAT ID: 0177 User Response No action; information only. HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 979 • 816f060d-041fffff : Array in system [ComputerSystemElementName] has been restored. (Drive 31) This message is for the use case when an implementation has detected that a Failed Array has been Restored. May also be shown as 816f060d041fffff or 0x816f060d041fffff Severity Info Serviceable Automatically notify support...
Page 980 May also be shown as 816f070c2002ffff or 0x816f070c2002ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0127 User Response No action; information only. HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 981 • 816f070c-2003ffff : Configuration error for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]has deasserted. (DIMM 3) This message is for the use case when an implementation has detected a Memory DIMM configuration error has deasserted. May also be shown as 816f070c2003ffff or 0x816f070c2003ffff Severity Info Serviceable...
Page 982 May also be shown as 816f070c2006ffff or 0x816f070c2006ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0127 User Response No action; information only. HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 983 • 816f070c-2007ffff : Configuration error for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]has deasserted. (DIMM 7) This message is for the use case when an implementation has detected a Memory DIMM configuration error has deasserted. May also be shown as 816f070c2007ffff or 0x816f070c2007ffff Severity Info Serviceable...
Page 984 May also be shown as 816f070c200affff or 0x816f070c200affff Severity Info Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0127 User Response No action; information only. HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 985 • 816f070c-200bffff : Configuration error for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]has deasserted. (DIMM 11) This message is for the use case when an implementation has detected a Memory DIMM configuration error has deasserted. May also be shown as 816f070c200bffff or 0x816f070c200bffff Severity Info Serviceable...
Page 986 May also be shown as 816f070c200effff or 0x816f070c200effff Severity Info Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0127 User Response No action; information only. HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 987 • 816f070c-200fffff : Configuration error for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]has deasserted. (DIMM 15) This message is for the use case when an implementation has detected a Memory DIMM configuration error has deasserted. May also be shown as 816f070c200fffff or 0x816f070c200fffff Severity Info Serviceable...
Page 988 May also be shown as 816f070c2012ffff or 0x816f070c2012ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0127 User Response No action; information only. HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 989 • 816f070c-2013ffff : Configuration error for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]has deasserted. (DIMM 19) This message is for the use case when an implementation has detected a Memory DIMM configuration error has deasserted. May also be shown as 816f070c2013ffff or 0x816f070c2013ffff Severity Info Serviceable...
Page 990 May also be shown as 816f070c2016ffff or 0x816f070c2016ffff Severity Info Serviceable Automatically notify support Alert Category Critical - Memory SNMP Trap ID CIM Information Prefix: PLAT ID: 0127 User Response No action; information only. HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 991 • 816f070c-2017ffff : Configuration error for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]has deasserted. (DIMM 23) This message is for the use case when an implementation has detected a Memory DIMM configuration error has deasserted. May also be shown as 816f070c2017ffff or 0x816f070c2017ffff Severity Info Serviceable...
Page 992 May also be shown as 816f070d0400ffff or 0x816f070d0400ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0179 User Response No action; information only. HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 993 • 816f070d-0401ffff : Rebuild completed for Array in system [ComputerSystemElementName]. (Drive 1) This message is for the use case when an implementation has detected that an Array Rebuild has Completed. May also be shown as 816f070d0401ffff or 0x816f070d0401ffff Severity Info Serviceable Automatically notify support Alert Category...
Page 994 May also be shown as 816f070d0404ffff or 0x816f070d0404ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0179 User Response No action; information only. HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 995 • 816f070d-0405ffff : Rebuild completed for Array in system [ComputerSystemElementName]. (Drive 5) This message is for the use case when an implementation has detected that an Array Rebuild has Completed. May also be shown as 816f070d0405ffff or 0x816f070d0405ffff Severity Info Serviceable Automatically notify support Alert Category...
Page 996 May also be shown as 816f070d0408ffff or 0x816f070d0408ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0179 User Response No action; information only. HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 997 • 816f070d-0409ffff : Rebuild completed for Array in system [ComputerSystemElementName]. (Drive 9) This message is for the use case when an implementation has detected that an Array Rebuild has Completed. May also be shown as 816f070d0409ffff or 0x816f070d0409ffff Severity Info Serviceable Automatically notify support Alert Category...
Page 998 May also be shown as 816f070d040cffff or 0x816f070d040cffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0179 User Response No action; information only. HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...
Page 999 • 816f070d-040dffff : Rebuild completed for Array in system [ComputerSystemElementName]. (Drive 13) This message is for the use case when an implementation has detected that an Array Rebuild has Completed. May also be shown as 816f070d040dffff or 0x816f070d040dffff Severity Info Serviceable Automatically notify support Alert Category...
Page 1000 May also be shown as 816f070d0410ffff or 0x816f070d0410ffff Severity Info Serviceable Automatically notify support Alert Category System - Other SNMP Trap ID CIM Information Prefix: PLAT ID: 0179 User Response No action; information only. HX3510-G, HX5510, HX5510-C, HX7510 Installation and Service Guide...

This manual is also suitable for:

Hx5510-c Hx7510 Hx5510

Lenovo HX3510-G Installation And Service Manual

Safety

Chapter 1. The Lenovo Converged HX Series Server

Chapter 2. Configuration Information and Instructions

Chapter 3. Troubleshooting

Chapter 4. Parts Listing, Lenovo Converged HX Series Type 8695

Chapter 5. Removing, and Replacing Components

Appendix A. Integrated Management Module II (IMM2) Error Messages

Appendix B. UEFI/POST Diagnostic Codes

Appendix C. DSA Diagnostic Test Results

Appendix D. Getting Help and Technical Assistance

Appendix E. Notices

Index

Quick Links

Troubleshooting

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Summary of Contents for Lenovo HX3510-G

This manual is also suitable for:

Table of Contents