Table of Contents
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Print Head Nozzle Check............................................................................................................. 229
Checking the Nozzles Using the Product Control Panel ......................................................... 229
Checking the Nozzles Using a Computer Utility ...................................................................... 231
Print Head Cleaning .................................................................................................................... 233
Cleaning the Print Head Using the Product Control Panel ...................................................... 234
Cleaning the Print Head Using a Computer Utility................................................................... 235
Aligning the Print Head Using the Product Control Panel ................................................................. 237
Cleaning the Paper Guide ................................................................................................................ 239
Cleaning and Transporting Your Product ............................................................................................. 241
Cleaning Your Product ..................................................................................................................... 241
Transporting Your Product ............................................................................................................... 245
Solving Problems .................................................................................................................................... 248
Product Status Messages ................................................................................................................ 248
Running a Product Check ................................................................................................................ 250
Resetting Control Panel Defaults ..................................................................................................... 251
Solving Setup Problems ................................................................................................................... 252
Product Does Not Turn On or Off................................................................................................. 253
Noise After Ink Installation ........................................................................................................... 253
Software Installation Problems .................................................................................................... 253
Solving Network Problems ............................................................................................................... 254
Product Cannot Connect to a Wireless Router or Access Point .................................................. 254
Network Software Cannot Find Product on a Network................................................................. 255
Product Does Not Appear in Mac Printer Window ....................................................................... 256
Cannot Print Over a Network....................................................................................................... 257
Cannot Scan Over a Network ...................................................................................................... 258
Solving Copying Problems ............................................................................................................... 259
Product Makes Noise, But Nothing Copies.................................................................................. 259
Product Makes Noise When It Sits for a While............................................................................. 260
Originals Do Not Feed From the Automatic Document Feeder.................................................... 260
Solving Paper Problems................................................................................................................... 261
Paper Feeding Problems............................................................................................................. 262
Paper Jam Problems in the Cassette .......................................................................................... 262
Paper Jam Problems in the Rear Cover ...................................................................................... 264
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