Page 1 When Space is at a Premium and Flexibility is Key 2000 ® O W E R A T E ® I I I 6 0 0 - M H E N T I U M Z O R I G H E R R O C E S S O R A S E D E R I E S...
Page 2 NEC is a registered trademark of NEC Corporation. PowerMate and MultiSync are registered trademarks and VistaScan is a trademark of NEC Corporation or one of its subsidiaries. All are used under license by NEC Corporation and/or one or more of its subsidiaries.
Page 3: Table Of Contents
Inside Features ......................1-10 Software Features ....................... 1-11 Preloaded Software ..................... 1-11 NEC OS Restore CD................... 1-11 NEC Application and Driver CD ................ 1-12 Security Features......................1-12 Password Security....................1-12 Windows Network Security Features ..............1-12 Security Lock Slot....................1-12 Hard Drive Security ....................
Page 4 Changing Hard Drive Passwords ................2-21 Using Hard Drive Password Protection ..............2-22 Moving the Hard Drive ....................2-22 FLASH Utility........................2-23 NEC INFO Center ......................2-23 NEC Application and Driver CD ..................2-25 NEC OS Restore CD ......................2-26 Intel Processor Serial Number Control Utility ..............2-27 System Requirements....................2-27 Installation........................2-28 Processor Serial Number.....................2-28...
Page 5 Components ........................4-8 Processor and Secondary Cache ................. 4-10 System BIOS....................... 4-11 System Memory......................4-11 PCI Local Bus......................4-12 PCI/IDE Port....................... 4-12 Parallel Interface ......................4-12 Serial Interface......................4-13 USB Interface ......................4-14 Accelerated Graphics Port ..................4-14 Graphics Controller..................... 4-14 Integrated Audio ......................
Page 6 Applications........................A-2 Starting Up a Windows 2000/Windows NT Configuration ......... A-2 Installing Applications, Drivers, and Utilities.............. A-2 Using the NEC OS Restore CD..................A-2 System Configuration......................A-2 Configuring the System for Microsoft Internet Explorer ..........A-2 Changing Network Settings on Systems with Windows NT ........A-3 Changing Network Settings on Systems with Windows 2000........
Page 7 System Board Connector, Socket, and Jumper Locations - Side 1 ............4-4 System Board Internal Connector and Socket Locations - Side 2 ............4-5 PowerMate 2000 Pentium III-Based Series System IPB ................5-4 Removing a Typical Mouse Ball Cover....................6-3...
Page 8 Parallel Port Addresses ........................... 4-13 Serial Port I/O Addresses........................4-13 Ordering Parts ............................5-2 PowerMate 2000 Pentium III Processor-Based Series System FRU List ..........5-2 Problems and Solutions..........................7-7 NECC Service and Support Telephone Numbers ..................8-2 System Specifications ..........................9-2 System Unit Specifications ........................
Page 9: Preface
2000 Series Service and Reference Manual, part number 456-00081-000SRV. For the NEC PowerMate 2000 Series Pentium III 500-MHz processor-based computers, see the NEC PowerMate 2000 Series Service and Reference Manual, part number 456-00130-000SRV.) This manual contains hardware and interface information for users who need an overview of system design.
Page 10: Abbreviations
Abbreviations ampere direct current alternating current direct cable connection acknowledge data communications equipment accelerated graphics port Display Data Channel ASIC application-specific integrated circuit DIMM Dual In-Line Memory Module advanced technology dual in-line package (IBM PC) direct memory access AT attachment DMAC DMA controller ATAPI...
Page 11 file transfer protocol modified frequency modulation gigabyte megahertz ground MIDI musical instrument digital hexadecimal interface Hercules Graphics Adapter millimeter hertz multimedia extensions integrated circuit modem modulator/demodulator identification metal-oxide semiconductor intelligent device electronics MPEG Motion Picture Experts Group IDTR interrupt descriptor table millisecond register most-significant bit...
Page 12 red green blue universal serial bus RGBI red green blue intensity volt root mean square volts, alternating current read-only memory video cassette recorder revolutions per minute volts, direct current real-time clock video display terminal read/write VESA video electronics standards association slave VESA-compliant feature SCSI...
Page 13: System Overview
System Overview Configuration Features Components...
Page 14: Powermate 2000 Series System Components
The major components of the PowerMate 2000 Series system are shown in the following figure. PowerMate 2000 Series System Components A – AC Power Cord D – System Unit B –...
Page 15: Powermate 2000 Series System Configuration
8 MB allocated for video memory, with actual memory use dependent on video usage. Total system memory is upgradeable up to 512 MB using 64-MB, 128-MB, and 256-MB SO-DIMM modules. The following table summarizes the PowerMate 2000 series system configuration. PowerMate 2000 Series System Configuration...
Page 16: Front Features
Features The system front, side, rear, bottom, and inside features are described in the following paragraphs. Also described are system security features. Front Features The following figures identify the lamps, controls, and devices on the front of the system unit and the LCD panel. Brief descriptions of the lamps, controls, and devices follow the figures.
Page 17: System Unit Front Features
System Unit Front Features The system unit has the following devices, controls, and lamps on the front of the system unit (see the previous figure for device, control, and lamp locations). Power/sleep button — press this button to turn power on. To turn off the ...
Page 18: Left Side Features
LCD Panel Front Features The LCD panel has the following brightness adjustment buttons (see the previous figure for button locations). The buttons provide eight levels of brightness, four levels for each button. Decrease brightness level button — use this button to decrease display brightness.
Page 19: Right Side Features
The left side of the system unit has the following devices and controls (see the previous figure for device and control locations). PC Card Slots 1 and 2 — supports use of Type II or Type III cards using 16-bit technology or 32-bit CardBus technology. CPU fan —...
Page 20: Rear Features
Devices include a pointing device, serial printer, or modem. Video Graphics Array (VGA) monitor connector — Attach a ® VGA-compatible monitor (NEC MultiSync monitor or other VGA-compatible monitor) with a 15-pin connector to this connector. The system supports simultaneous displays on the LCD panel and monitor.
Page 21: Bottom Features
USB connectors — Attach up to 127 USB devices to these two connectors, including a printer, monitor, modem, mouse, game pads/joystick, and speakers. DC power connector — Plug the AC power adapter into this connector. Attach the AC power cable to the adapter and an AC power outlet to supply DC power to the system.
Page 22: Inside Features
Inside Features The following figure shows the interior of the system unit, as viewed from the bottom of the system unit with the bottom cover off. Not visible are the processor, network board, CMOS battery, and hard drive. These components are on the back side of the system board.
Page 23: Software Features
If you have a Windows 2000/Windows NT configuration, you must choose the operating system you want to load. The operating system you choose is your only operating system and is the one that the NEC OS Restore program restores. NECC-provided applications, drivers, and utilities come loaded on the hard drive.
Page 24: Nec Application And Driver Cd
NEC Application and Driver CD Use the NEC Application and Driver CD to install drivers for NEC system options that are not part of the factory configuration. Also use the NEC Application and Driver CD to reinstall NECC-supplied software. See “NEC Application and Driver CD”...
Page 25: Components
Components The major system components are listed in the following table, along with the page number where each component is briefly described. System Components Component Go to Page System Board 1-13 LCD Panel 1-14 Diskette Drive 1-14 Hard Drive 1-14 CD-ROM Drive 1-14 AC Power Adapter and AC Power Cord...
Page 26: Lcd Panel
LCD Panel The adjustable LCD panel uses a 15-inch, twisted nematic Thin Film Transistor (TFT) Super Video Graphics Array (SVGA) color screen. The screen has a brightness of 200 candlepower, a maximum resolution of 1024 x 768 pixels, and supports up to 16.8 million colors (True Color). The LCD panel screen automatically turns on when the system power button is pressed.
Page 27: Ac Power Adapter And Ac Power Cord
AC Power Adapter and AC Power Cord System DC power comes from the AC power adapter. A converter built into the AC power adapter converts 110 to 230 Vac power to the DC power necessary for system operation. The AC power adapter provides 90-watts of power for system use.
Page 28: Network Board
Network Board Systems come with a 10Base-T/100Base-TX network board installed on the system board. Included on the system board is a LAN connector for connecting to a local area network and the system’s network board. Specifications for the network board are given in Section 9, “Specifications.” PC Card Bay All systems come with two PC card slots in the PC card bay.
Page 29: System Configuration
System Configuration Interrupt Requests Jumper Settings BIOS Setup Utility Hard Drive Security FLASH Utility NEC INFO Center NEC Application and Driver CD NEC OS Restore CD Intel Processor Serial Number Control Utility...
Page 30: System Interrupts
 FLASH Utility  NEC INFO Center  NEC Application and Driver CD  NEC OS Restore CD  Intel Processor Serial Number Control Utility. Interrupt Requests The following paragraphs list the system interrupts (IRQs), parallel interrupts, and serial interrupts.
Page 31: Parallel Port Interrupts
Interrupt Level Assignments Interrupt Priority Interrupt Device IRQ00 System Timer IRQ01 Keyboard IRQ02 Programmable Interrupt Controller IRQ03 User Available IRQ04 Communications Port (COM1) IRQ05 IRQ Holder for PCI Steering/Digital Audio/SMBus Controller/USB Universal Host Controller/CardBus Controller IRQ06 Diskette Drive Controller IRQ07 Parallel Port 1 IRQ08 Real-Time clock...
Page 32: Serial Port Interrupts
Serial Port Interrupts The interrupts for the communications serial port are given in the following table. Serial Port Interrupts Port Interrupt COM1 IRQ04 COM3 IRQ04 COM2 IRQ04 COM4 IRQ04 Jumper Settings Jumpers on the boards and devices in the system are used to set the system configuration.
Page 33: Ibm Mobile Hard Drive Jumper Settings
Jumpers are set correctly at the factory for the system configuration. Only change the appropriate jumper settings. Otherwise, keep the jumpers at their factory settings. Jumper block 7F4 is a two-pin jumper block for clearing the system password if the password is forgotten. The factory setting for 7F4 is pins 1 and 2 jumpered. To clear the password, the system must be powered down, the jumper removed and reinstalled, and the system powered up.
Page 34: Hitachi Mobile Hard Drive Jumper Setting
Hitachi Mobile Hard Drive Jumper Setting For systems with the Hitachi 6.0-GB or 12.0-GB EIDE mobile hard drive, the factory settings for the jumper on the interface connector are shown in the following table. The factory setting is for a single drive installed on the primary IDE channel as a master device.
Page 35: How To Start Bios Setup
Start the BIOS Setup Utility as follows. 1. Turn on or reboot the system. 2. Press at the NEC startup screen ( appears at the bottom of the screen). You have about five seconds to press before the system boot continues.
Page 36: Setup Key Functions
Advanced  Use the Advanced Menu to set the system for Plug and Play, PCI configuration, serial port and printer port addresses and interrupts, memory cache configurations, I/O device configuration, DMI event logging, and more. Security  Use this menu to set User and Supervisor Passwords, security mode, password on boot, network boot, virus check, and more.
Page 37: Main Menu
Main Menu Choose the Main Menu by selecting Main in the legend bar on the Main Menu screen. Other Main Menu options are available by selecting submenus. Use the arrow keys to select one of the Main Menu options and press Enter select a submenu.
Page 38 Main Menu Items Menu Item Settings (default is bold) Primary IDE Master 6007 MB Primary IDE Slave None Secondary IDE Master CD-ROM Secondary IDE Slave None Note: The following setting information applies to the primary and secondary master and slave devices. Each device menu item displays the hard drive or CD-ROM identifier if a device is installed.
Page 39 Main Menu Items Menu Item Settings (default is bold) Multi-Sector Transfers Disabled, 2, 4, 8, 16 sectors Determines the number of sectors per block for multi-sector transfers. When Type is Auto, value in Multi-Sector Transfers field is auto-detected and field is read only. LBA Mode Control Enabled, Disabled When Enabled is selected, it causes logical block addressing...
Page 40: Advanced Menu
Main Menu Items Menu Item Settings (default is bold) Disabled, Enabled Boot-Time Diagnostics Screen Selecting Enabled displays the diagnostic screen during boot. System Memory Displays amount of conventional memory detected during boot. This field is read-only and cannot be changed from BIOS Setup.
Page 41: Advanced Menu
Advanced Menu Menu Item Settings (default is bold) No, Yes Plug and Play OS Select Yes if booting a Plug and Play capable operating system. Select No if you want the BIOS to configure non-boot devices. Reset Configuration Data No, Yes Select Yes if you want to clear the Extended System Configuration Data (ESCD) area.
Page 42 Advanced Menu Menu Item Settings (default is bold) Press Enter to access the following submenus. I/O Device Configuration Serial Port A Disabled, Enabled, Auto Setting at Enabled allows the user to configure the port. Setting at Auto enables the BIOS or operating system to configure the port.
Page 43: Security Menu
Advanced Menu Menu Item Settings (default is bold) Disabled, Enabled QuickBoot Mode When Enabled, the BIOS does not test system memory above 1 MB or wait for ready signals, allowing a quick boot. Enabled, Disabled Sound Select Disabled to turn off onboard sound. DMI Event Logging Press Enter to access the following submenus.
Page 44: Security Menu Items
Security Menu Items Menu Item Settings (default is bold) Clear, Set Supervisor Password Is Status only, user cannot modify. Supervisor password controls access to the BIOS Setup Utility. Clear, Set User Password Is Status only, user cannot modify. User password controls access to the system at boot.
Page 45: Power Menu
If the master password is forgotten and the hard drive is installed in another system, data cannot be accessed on the hard drive. Once these passwords are set, NEC Computers Inc. has no capability to remove them. Power Menu Choose the Power Menu by selecting Power in the legend bar on the Main Menu screen.
Page 46: Boot Menu
Power Menu Settings Menu Item Settings (default is bold) Disabled, Customized, Maximum Power Savings, Maximum Power Savings Performance Disabled setting turns off Power Management. Maximum Power Savings setting conserves the greatest amount of power. Maximum Performance setting conserves power but allows best system performance.
Page 47: Exit Menu
Boot Menu Settings Menu Item Settings (default is bold) Power Off, Last State, Power On Restore On AC/Power Loss Power Off setting keeps power off until power button is pressed. Last State setting restores the previous state before power loss occurred.
Page 48: Hard Drive Security
PowerMate 2000 series system and installed in another system. The system does not prompt you to enter the HDD passwords while the drive remains in the current system.
Page 49: Changing Hard Drive Passwords
1. Boot your system. Press when prompted to enter BIOS setup. The Main Menu screen appears. 2. Using the arrow keys, select the Security Menu. 3. Use the down arrow key to highlight Assign HDD Password and press Enter . The system prompts you to enter a master password. 4.
Page 50: Using Hard Drive Password Protection
PowerMate system does not support hard disk drive security, you cannot access the data on the hard drive. With hard disk drive security enabled on the original NEC PowerMate 2000 series system, the system boots normally. If you install the hard drive in another NEC PowerMate system with security enabled, you must enter the master password to access the hard drive.
Page 51: Flash Utility
Use the recorded Setup selections you made at the beginning of this procedure to set the parameters. NEC INFO Center The online NEC INFO Center provides quick access to information about the system. The NEC INFO Center includes the following modules. Tour Use Tour to find information about easy-to-use NECC printed and online documentation, software installation tools, and many support services.
Page 52: Nec Info Center Opening Screen
To install the NEC INFO Center, double click the NEC OnLine Docs icon on the Windows desktop. Once the NEC INFO Center is installed, an NEC INFO Center icon appears on the Windows desktop. Double click on this icon to start the NEC INFO Center.
Page 53: Nec Application And Driver Cd
NEC INFO Center (online documentation). You can also use the NEC Application and Driver CD at any time to restore an application, driver, or utility. Note : If you perform a full system restore using the NEC OS Restore CD, the full restore process loads all the factory-installed software that came with the system.
Page 54: Nec Os Restore Cd
NEC OS Restore CD Use the NEC OS Restore CD to restore the system to its original factory state if a problem occurs that causes data loss or corruption. The NEC OS Restore CD provides options for a full system restore with factory-installed software or for a restore with only the operating system and drivers.
Page 55: Intel Processor Serial Number Control Utility
Remove the Master Restore bootable diskette and restore CD from their drives. Insert the NEC Application and Driver CD or other CD into the drive(s). If using the NEC Application and Driver CD, go to “NEC Application and Driver CD” earlier in this section to complete the update.
Page 56: Installation
Installation The Intel Processor Serial Number Control Utility (version 1.0) comes already installed on the system. The system ships with the processor serial number turned off. Processor Serial Number The Intel processor serial number, a feature of the Pentium III processor, is an identifier for the processor.
Page 57: Technical Support
Can a website read my serial number without my knowledge? No, generally not. Websites cannot read serial numbers unless you allow them to download a program which can read the processor serial number. Almost all browsers are configured to warn users whenever they download executable software.
Page 58: Disassembly And Reassembly
Disassembly and Reassembly Hard Drive SO-DIMM Module Bottom Cover CD-ROM Drive Diskette Drive System Board and Support Plate Support Plate Network Board LAN Connector Board PC Card Bay CMOS Battery CPU Fan Processor and Heat Sink Hard Drive Bay and Drive LCD Panel...
Page 59: Powermate 2000 Series Disassembly Sequence
This section contains step-by-step disassembly procedures for the PowerMate 2000 Series system. A disassembly figure is provided with most procedures. Section 5 includes a field-level parts list and an illustrated parts breakdown showing an exploded view of the system. A small flat head screwdriver and a small Phillips-head screwdriver are the only required tools.
Page 60: Hard Drive Removal
Use extreme care in disconnecting and connecting cables to prevent breakage. Do not pull on the cable, pull only on the connector. Wherever possible, label any cable connector before removing it. Note where the connector goes and in what position it was installed. On completion of any reassembly, perform a power-on test.
Page 61: Removing The Hard Drive
5. Carefully unplug the hard drive interface cable from the hard drive (see the following figure). Do not pull on the interface cable. Evenly pull on the connector at the end of the interface cable until it releases from the hard drive connector. Note the four pins on the right end of the hard drive connector.
Page 62: So-Dimm Module Removal
SO-DIMM Module Removal Remove the SO-DIMM module(s) as follows. 1. Close all applications, shut down the operating system, turn off system power, and unplug the AC power adapter and power cord from the power source and the back of the system unit. 2.
Page 63: Removing The So-Dimm Module Panel
4. Position the unit on its left side with the LCD panel facing up, as shown in the following figure. To prevent damage to the LCD panel, position the unit with the LCD panel facing up. Removing the SO-DIMM Module Panel A –...
Page 64: Releasing The So-Dimm Module
6. Press outward on the two SO-DIMM locking clips to release the module. The module pops up at an angle, ready for removal. Releasing the SO-DIMM Module A – Locking Clips 7. Carefully pull the module out of its socket and store in a static free bag. 8.
Page 65: Bottom Cover Removal
Bottom Cover Removal Remove the bottom cover from the system unit as follows. 1. Close all applications, shut down the operating system, turn off system power, and unplug the AC power adapter and power cord from the power source and the back of the system unit. 2.
Page 66: Cd-Rom Drive Removal
CD-ROM Drive Removal Remove the CD-ROM drive as follows. 1. Remove the system unit bottom cover (see “Bottom Cover Removal” earlier in this section). 2. Disconnect the CD-ROM drive interface cable from its connector on the drive. Release the cable retainer on the drive connector by gently pushing the ends of the retainer away from the connector.
Page 67: Diskette Drive Removal
Diskette Drive Removal Remove the diskette drive as follows. 1. Remove the system unit bottom cover (see “Bottom Cover Removal”). 2. Remove the four screws (see the following figure) securing the diskette drive to the support plate. Hold the drive in place and perform step 3. 3.
Page 68: System Board And Support Plate Assembly Removal
System Board and Support Plate Assembly Removal Remove the system board and support plate assembly as follows. Note The system board and support plate assembly must be removed from the system unit to remove the network board, processor, CPU fan, PC card bay, CMOS battery, or LCD panel.
Page 69: Support Plate Removal
Removing the System Board and Support Plate Assembly A – Support Plate C – Standoff (1) B – System Board D – Screw (1 of 7) Support Plate Removal Remove the support plate from the system board as follows. Note The support plate must be removed from the system board to remove the network board, CPU fan, PC card bay, or CMOS battery.
Page 70: Removing The Support Plate Mounting Screws
Removing the Support Plate Mounting Screws A – Support Plate E – Plastic Shield B – Network Board Screw F – PC Card Bay C – Network Board G – Special Screw D – System Board 4. Slide the black plastic shield out of the PC card bay to access the special screw securing the system board to the support plate.
Page 71: Network Board Assembly Removal
Network Board Assembly Removal Remove the network board, cable, and bracket assembly from the system board as follows. 1. Remove the support plate from the system board (see “Support Plate Removal” earlier in this section). 2. Position the system board with the processor side of the board facing up. 3.
Page 72: Lan Connector Board Removal
LAN Connector Board Removal Remove the LAN connector board from the system board as follows. 1. Remove the support plate from the system board (see “Support Plate Removal” earlier in this section). 2. Position the system board with the processor side of the board facing up. 3.
Page 73: Cmos Battery Removal
CMOS Battery Removal Remove the 3-volt lithium battery from the system board as follows. 1. Remove the support plate from the system board (see “Support Plate Removal” earlier in this section). 2. Turn the system board over with the processor side facing down and locate the battery (see the preceding figure “Removing the PC Card Bay”...
Page 74: Cpu Fan Removal
CPU Fan Removal Remove the CPU fan as follows. 1. Remove the support plate from the system board (see “Support Plate Removal” earlier in this section). 2. Position the system board with the processor side of the board facing down. 3.
Page 75: Processor And Heat Sink Removal
Processor and Heat Sink Removal The Pentium III processor is installed in a Slot 370 socket. The processor is cooled by a heat sink attached to the top of the processor and the CPU fan. Remove the heat sink and processor as follows. If the system was just running, the processor and heat sink on the system board are hot.
Page 76: Removing The Processor And Heat Sink
Removing the Processor and Heat Sink A – Lock Lever (under heat sink) D – CPU Fan Screws (2) B – Socket Tab (1 of 2) E – CPU Fan C – Heat Sink F – Retention Clip 6. Remove the processor as follows. Pull out on the processor socket lock lever just enough to release the lever from the socket, then pivot the lever up to release the processor.
Page 77: Hard Drive Bay And Drive Removal
8. Install a replacement heat sink as follows and in accordance with the procedures contained in the heat sink kit. Using the wrong heat sink or no heat sink can damage the processor, system board, or both. Ensure that the replacement processor has the correct heat sink (refer to the documentation that comes with the kit).
Page 78: Lcd Panel Removal
LCD Panel Removal Remove the LCD panel from the system unit as follows. Note The LCD panel is a whole unit replaceable item. There are no field replaceable parts within the LCD panel. The LCD panel must be returned to the factory for repair. 1.
Page 79: Installing The Lcd Panel
6. Install the LCD panel as follows. Align the collar inside the system unit chassis so that the collar tab is pointing toward the power switch. From the outside of the system unit chassis, insert the LCD panel cables through the chassis collar. Align the three guide pins on the LCD panel collar with the guide pin holes in the LCD mount on the outside of the chassis (see the following figure).
Page 80 7. Check that the LCD panel swivels side-to-side and tilts up and down. If it does not, check the alignment of the collar tab. 8. Secure the cables with a cable tie inserted through the hole in the hard drive bay and around the cables.
Page 81: System Board
System Board Connectors Jumpers Sockets Components...
Page 82: Connectors, Jumpers, And Sockets
This section describes the locations of connectors, jumpers, and sockets on the system board, including external cable connectors, internal board connectors, jumper locations, and upgrade sockets. Included in this section are procedures for setting jumpers on the system board and a SO-DIMM memory upgrade path for the SO-DIMM sockets. Also included are descriptions of system board components.
Page 83: External Audio Connectors
External Audio Connectors Locations of the external audio connectors on the system board at the left side of the system unit are shown in the following figure. For descriptions of the connectors, see Section 1, “System Overview.” System Board External Audio Connectors A –...
Page 84: System Board Connectors, Sockets, And Jumpers
System Board Connectors, Sockets, and Jumpers Locations of the internal connectors, sockets, and jumper on the system board are shown in the following figures. System Board Connector, Socket, and Jumper Locations - Side 1 A – Battery Socket P24 G – CD-ROM Connector P20 B –...
Page 85: System Board Jumpers
System Board Internal Connector and Socket Locations - Side 2 A – LAN Connector P15 G – VGA Connector P05 B – Mouse Port P01 H – Speaker Connector P12 C – Keyboard Port P02 I – USB Connector P06 D –...
Page 86: Processor Socket
If the password needs to be cleared and reset, set jumper block 7F4 as follows. Jumpers are set correctly at the factory for the system configuration. Only change (or check) the appropriate jumper setting if you forgot your password or want to change the password.
Page 87: So-Dimm Upgrade Sockets
SO-DIMM Upgrade Sockets The system board has two 168-pin, gold-plated SO-DIMM sockets. (See the figure “System Board Internal Connector, Socket, and Jumper Locations - Side 1” for socket locations.) The sockets support up to 512 MB of high-speed SDRAM memory. The sockets support SO-DIMM modules in 64-MB, 128-MB, and 256-MB unbuffered non-ECC memory configurations.
Page 88: Components
2. With the left mouse button, click . Select the tab to Properties General show the amount of random access memory (RAM) in the computer. For Windows 98 and Windows 2000, you can also select the Performance to show the RAM memory. Note If a discrepancy is found in the amount of memory displayed at the Power-On Self-Test or in Windows with the...
Page 89: System Board Components
external connectors for connecting the following external devices:  VGA-compatible monitor (standard, super, high-resolution VGA) to AGP port on system board. Supports resolutions up to 1024 x 768 pixels with up to 16.8 million colors.  ® personal system/2 (PS/2 )-style mouse ...
Page 90: Processor And Secondary Cache
System Board Components Component Function 82810 Graphics Memory Controller Uses Intel graphics technology, software drivers, and Direct AGP (integrated AGP) to create vivid 2D and 3D effects and images. Features integrated Hardware Motion Compensation to improve video quality and a digital video out port that enables connection to space-saving digital flat panel displays.
Page 91: System Bios
System BIOS The PCI-compatible BIOS is contained in a flash memory device on the system board. The BIOS provides the Power-On Self-Test (POST), the system Setup program, a PCI and IDE auto-configuration utility, and BIOS recovery code. The system BIOS is always shadowed. Shadowing allows any BIOS routine to be executed from fast 32-bit DRAM on the system board, instead of from the slower 8-bit flash device.
Page 92: Pci Local Bus
PCI Local Bus The 32-bit PCI local bus is the primary I/O bus for the system. The PCI bus is a highly integrated I/O interface that offers the highest performance local bus available for the Pentium III processor. The bus supports burst modes that send large amounts of data across the bus, allowing fast displays of high-resolution images.
Page 93: Serial Interface
Parallel Port Addresses Starting I/O Address Port LPT1 LPT2 LPT3 LPT1 LPT2 LPT3 Parallel interface signals are output through the system board’s 25-pin, D-subconnector. The connector is located at the back of the system unit. Serial Interface The system has one 16C550 UART compatible serial port (COM1) integrated on the I/O controller.
Page 94: Usb Interface
USB Interface The Universal Serial Bus (USB) ports allow Plug and Play serial devices to be added without having to open the system. One USB device can be plugged into each USB port for direct system connection. With a hub and the proper cabling, up to 127 USB devices can be addressed by the system.
Page 95: Illustrated Parts Breakdown
Illustrated Parts Breakdown Order Spare Parts Field Replaceable Unit List Illustrated Parts Breakdown...
Page 96: Ordering Parts
The following tables list telephone numbers for ordering system parts and options field-replaceable parts for the system. The PowerMate 2000 Series system illustrated parts breakdown figure is at the end of this section. Order Spare Parts Use the telephone numbers in the following table to order spare parts.
Page 97 PowerMate 2000 Pentium III Processor-Based Series System FRU List Item No. on IPB FRU Description 64-MB SDRAM (8 MB x 64) SO-DIMM 128-MB SDRAM (16 MB x 64) SO-DIMM 256-MB SDRAM (32 MB x 64) SO-DIMM LCD Panel Assembly Collar, Chassis Hard Drive Interface Cable IBM 6.0-GB IDE Hard Drive...
Page 98: Powermate 2000 Pentium Iii-Based Series System Ipb
Illustrated Parts Breakdown The following figure shows the illustrated parts breakdown (IPB) for the Pentium III-based PowerMate 2000 Series system. Each FRU on the IPB is identified with a number that cross-references to the FRU list. PowerMate 2000 Pentium III-Based Series System IPB...
Page 99: Preventive Maintenance
Preventive Maintenance System Cleaning Keyboard Cleaning Mouse Cleaning...
Page 100 This section contains general information for cleaning and checking the PowerMate 2000 Series system. The system unit, LCD panel, keyboard, and mouse require cleaning and checking at least once a year, more often if operating in a dusty environment. No other scheduled maintenance is required.
Page 101: Removing A Typical Mouse Ball Cover
3. Clean the enclosure and keys with a damp cloth. Use a small, soft-bristle brush to clean between the keys. Do not wet or dampen the keyboard’s printed circuit board. If the board gets wet, thoroughly dry it before reattaching the keyboard to the system unit. Mouse Cleaning The mouse has a self-cleaning mechanism that prevents a buildup of dust or lint around the mouse ball and tracking mechanism under normal conditions.
Page 102 7. Replace the mouse ball in its socket, replace the ball cover, and turn the cover clockwise until it locks in place. 8. Connect the mouse to the mouse port. 9. Plug in the AC power adapter cable and press the power/sleep button. 6-4 Preventive Maintenance...
Page 103: Troubleshooting
Troubleshooting Checklist Diagnostics...
Page 104: System Problems
This section provides information to help isolate and repair system malfunctions at the field level. The system has a built-in program that automatically checks its components when the system is powered on. If there is a problem, the system displays an error message. If this happens, follow any instructions on the screen. If screen messages do not help or an error message does not appear, refer to the information in this section to help determine and correct the problem.
Page 105 System emits continuous beeps. Turn the system off, wait at least five seconds, and turn the system on. If the beeps continue, call the NECC Technical Support Center. System does not maintain date, time, system configuration information. Replace the battery (see “CMOS Battery Removal” in Section 3, “Disassembly and Reassembly”).
Page 106: Diskette Drive Problems
Diskette Drive Problems Check the following to see the possible cause and solution. Diskette won’t load. Check that the drive does not have a diskette in it. Check that the diskette is loaded correctly. Check that the system unit power lamp is on and the power-on screen appears on the LCD panel.
Page 107: Keyboard/Mouse Problems
Keyboard/Mouse Problems Check the following problem to see the possible cause and solution. Mouse or keyboard does not respond. The mouse or keyboard might have been connected after turning on the system. Turn the system off, make sure the mouse or keyboard are connected, and turn the system back on.
Page 108: Speaker Problems
The disc does not eject due to a power failure or software error. Turn off the system and use the emergency eject feature. Insert the end of a paper clip into the emergency eject hole on the front of the CD-ROM drive.
Page 109: Diagnostics
Diagnostics One beep indicates that the system has completed its POST test. If intermittent beeping occurs, power off the system and try again. If the beeping persists, see the following table. The table summarizes problems that might develop during system operation and lists (in sequential order) suggested corrective actions. Problems and Solutions Problem Symptom...
Page 110 Problems and Solutions Problem Symptom Solution 1. Check interface cable connections at the Diskette drive does Lamp on system unit does not not work light when diskette is loaded. diskette drive and system board. 2. Check diskette drive interface cable. Replace as necessary.
Page 111 Problems and Solutions Problem Symptom Solution 1. Ensure that system is not in power saving Keyboard or mouse LCD panel display has prompt, malfunction but cannot input data using sleep mode. Press the space bar or move the keyboard or mouse. mouse to wake the system up.
Page 112 Problems and Solutions Problem Symptom Solution 1. Check system power on and volume CD-ROM drive No sound from CDs. malfunction (cont’d) control on system side adjusted. 2. Check audio software settings. 3. Check CD for dirt, scratches, label side 4. Check that CD-ROM driver software is loaded and not corrupted.
Page 113: Necc Information Services
NECC Information Services Service Telephone Numbers Technical Support...
Page 114: Necc Website
To send technical questions by email: tech-support@nec-computers.com To fax technical questions to customer support: In the U.S., fax 1 (801) 981-3133 To access the PowerMate 2000 website: www.powermate2000.com/ To access the NECC website: www.nec-computers.com/ To access the NECC FTP site: ftp.neccsdeast.com...
Page 115: Necc Ftp Site
To access the NECC Home Page, enter the following Internet Uniform Resource Locator (URL) in your browser: www.nec-computers.com/ NECC FTP Site You can use the Internet to access the NECC file transfer protocol (FTP) site to download various files (video drivers, printer drivers, BIOS updates, and Setup Disk files).
Page 116: Technical Support Services
Technical Support Services NECC also offers direct technical support through its Technical Support Center. (NECC technical support is for U.S. and Canadian customers only; international customers should check with their sales provider.) Direct assistance is available 24 hours a day, 7 days a week. Call the NECC Technical Support Center, toll free, at 1 (888) 235-0649 (U.S.
Page 117: Specifications
Specifications System Unit LCD Panel Keyboard Mouse AC Power Adapter System Board Network Board Diskette Drive Hard Drive CD-ROM Drive PC Card Slots Speakers Environmental and Safety Compliance...
Page 118: System Specifications
This section contains the specifications for the various components comprising the PowerMate 2000 Series system. The following table lists the specifications and the pages where the specifications can be found. System Specifications Specification Go to Page System unit LCD panel...
Page 119: Lcd Panel Specifications
System Unit Specifications Feature Specification Expansion Two USB ports for up to 127 USB devices Two PC card slots for up to two Type II PCMCIA cards or one Type III PCMCIA card System Unit Front Panel Power/sleep button Power indicator lamp Sleep indicator lamp Hard drive busy indicator lamp System Unit Rear Panel...
Page 120: Keyboard Specifications
LCD Panel Specifications Feature Specification Brightness Adjustments Increase brightness button (four levels of adjustment) Decrease brightness button (four levels of adjustment) Defaults to maximum brightness on power off or unplugging system from the power outlet Contrast Ratio 200:1 at a 0 degree from normal angle at center Luminance Control 20% - 100 % Luminance/Brightness...
Page 121: Ac Power Adapter Specifications
The specifications for the system board are included in the following table. System Board Specifications Feature Specification System Board NEC proprietary (G7DSQB) Processor Intel Pentium 600-MHz/100-MHz FSB or higher processor mounted in a 370-pin Socket 370 on system board Cache Memory...
Page 122: Network Board Specifications
Diskette Drive The specifications for the diskette drive are included in the following table. Diskette Drive Specifications Feature Specification Diskette Drive TEAC FD-05HG-5721 or NEC FD-1238T-034-D Diskette Drive Recording Capacity High density mode: Unformatted: 2.00/1.00 MB Formatted: 1440 KB (512B 18 Sec)
Page 123: 6.0-Gb/12.0-Gb Ibm Mobile Hard Drives
6.0-GB/12.0-GB IBM Mobile Hard Drives The specifications for the IBM 6.0-GB and 12.0-GB mobile hard drives are included in the following table. 6.0-GB/12.0-GB IBM Mobile Hard Drive Specifications Feature Specification Hard Drive IBM 6.0-GB (DARA-206000) and 12.0-GB (DARA-212000), EIDE UDMA/33/66 Nominal Rotational Speed 4200 rpm Number of Disks...
Page 124: 6.0-Gb/12.0-Gb Hitachi Hard Drives
6.0-GB/12.0-GB Hitachi Hard Drives The specifications for the 6.0-GB and 12.0-GB Hitachi mobile hard drives are included in the following table. 6.0-GB/12.0-GB Hitachi Mobile Hard Drive Specifications Feature Specification Hard Drive Hitachi 6.0-GB (DK23AA-60) and 12.0-GB (DK23AA-12), EIDE UDMA/33/66, AT4 Formatted Capacity 6.01 GB, 12.07 GB Rotational Speed...
Page 125: Teac 24X Max Slim Cd-Rom Drive
TEAC 24X Max Slim CD-ROM Drive The specifications for the TEAC 24X Max Slim CD-ROM drive are included in the following table. TEAC 24X Max Slim CD-ROM Drive Specifications Feature Specification 24X CD-ROM Drive TEAC Max Slim CD-224E-A39 Interface ATAPI Random Access Time 130 ms (typical) Applicable Disc Format...
Page 126: Pc Card Slots
PC Card Slots The specifications for the PC card slots are included in the following table. PC Card Slot Specifications Feature Specification CardBus Support High performance 32-bit/bus master interface Supports up to 33 MHz Card Sockets Two sockets that support up to two Type II or one Type III 16-bit 5V cards (non-CardBus) or 32-bit 3.3V cards (CardBus) Controller ExCA-compatible PCMCIA VG469 controller;...
Page 127: Environmental And Safety
Canadian C-UL C22.2 No. 950-95 ICES-003 Issue 2, Revision 1 Year 2000 YMARK 2000 NEC Y2KTEST.EXE WHQL DMI 2.0 Self Certification Test Suite PC99 All hardware in system is PC99 compliant Energy Star All systems are Energy Star Compliant...
Page 128: Release Notes
Release Notes Applications System Configuration...
Page 129: Applications
Install the NEC INFO Center from the NEC OnLine Docs Installer icon on the Windows desktop. Use the NEC Application and Driver CD to install drivers for system options that are not part of the factory configuration. Also use the NEC Application and Driver CD to reinstall NECC- supplied applications, drivers, or utilities when you are not performing a full system restore.
Page 130: Changing Network Settings On Systems With Windows Nt
Changing Network Settings on Systems with Windows NT All systems are configured with the NetBEUI and NWLink protocols enabled. However, before you connect a system to your network you might need to: enable a different network protocol disable unneeded protocols for enhanced system performance add or change network, domain, and gateway information.
Page 131: Changing Network Settings On Systems With Windows 2000
Changing Network Settings on Systems with Windows 2000 All systems are configured with the NetBEUI and NWLink protocols enabled. However, before you connect a system to your network you might need to: enable a different network protocol disable unneeded protocols for enhanced system performance add or change network, domain, and gateway information.
Page 132: Tcp/Ip Configuration For Dns
TCP/IP Configuration for DNS Windows 2000 has an extensive Help file. Use the Windows 2000 help to set up DNS. Setting Boot Order in BIOS To use the CD-ROM drive as a boot device, the BIOS must list it before the hard drive and/or before the network.
Page 133: Glossary
Glossary access time The time period between the supply of an access signal and the output or acceptance of the data by the addressed system. Examples are the access times for DRAMs, SRAMs, hard drives, and CD-ROM drives. Hard drive access time is the time it takes for a computer to get data from the drive.
Page 134 Application Programming Interface. An API is a series of functions that programs can use to make the operating system do routine or repetitive tasks. Using Windows APIs, for example, a program can open windows, files, and message boxes (as well as perform more complicated tasks) by passing a single instruction.
Page 135 audio Relating to or capable of producing sound. Multimedia computers make extensive use of audio. A digital movie format created by Microsoft. AVI is short for “audio/video interleave,” a method of including a digital movie and its accompanying sound in the same file.
Page 136 Binary digit. The smallest unit of computer data. A single digital piece of information, generally represented by the numeral 0 or 1. Usually the transition between the states of +5V and -5V within a computer, the charge of a transistor in an integrated circuit, or the change in polarity of a magnetic region on a disk.
Page 137 boot sector The part of the boot block that contains the operating system loader, a program that starts by itself and loads the operating system. Bits per second. The number of bits of data that can be transmitted in one second. Because data compression schemes enable more than one bit per voltage transition, bps is equivalent to baud only if no compression is used.
Page 138 chassis The metal frame to which the electronic components of the computer (such as the system board, power supply, and drive bays) are attached. The chassis goes inside the system unit cover. checksum A number, calculated from a block of data, used to verify the integrity of that data. For example, a modem could send a block of data and include the number of 1’s that occur in the block.
Page 139 DIMM Dual Inline Memory Module. Circuit board with pins connecting to different memory chips on both sides of the board, which allows for wider and faster data transfer (128-bit). Also see SIMM and SO-DIMM. Direct Memory Access. A method for transferring data, usually between memory and a disk drive, without going through the CPU.
Page 140 EIDE Extended Integrated Drive Electronics. The EIDE specification is an enhanced version of IDE that allows for faster transfer rates and supports larger hard drive sizes. enhanced VGA A video interface that offers more colors or higher resolution than VGA. Enhanced Parallel Port, a parallel port standard for PCs that supports bidirectional communication between the PC and attached device (such as a printer).
Page 141 hertz (Hz) A unit of frequency equal to one cycle per second. hexadecimal A number system that uses 16 as the base. (Place value indicates powers of 16.) It uses the digits 0-9 and A-F. Used around computers because a byte (eight binary digits) easily converts to a two digit hexadecimal number.
Page 142 Interrupt Request. A signal that, when received by the CPU, makes it stop what it is going to do something else. An interrupt is a way in which a particular device in a computer communicates with the CPU. PCs have 16 IRQ lines that can be assigned to different devices (for example, printers, scanners, modems).
Page 143 memory Electronic storage area in a computer that retains information and programs. A computer has two types of memory: read-only memory (ROM) and random access memory (RAM). microprocessor A semiconductor central processing unit that is the principal component of a microcomputer.
Page 144 overwrite Storing information at a location where information is already stored, thus destroying the original information. page A type of message transmission in which a message is sent or received via modem to a paging device from a computer (with paging communications software) or telephone.
Page 145 port Any connection by which data can enter or leave a computer or peripheral. Provides the means for an interface between the microprocessor and external devices. A cable connector is usually plugged into the port to attach the device to the computer.
Page 146 Self-Monitoring Analysis and Reporting Technology. A hard drive feature that works in conjunction with system software (for example, LANDesk Client Manager, NEC Auto Backup) for identifying a potential problem on the hard drive and automatically backing up system files to a user-specified device, such as a tape or Zip drive.
Page 147 sound card An expansion card designed for sound input and output. Sound cards can record and play back digital audio. Most also have a MIDI synthesizer, which means they can play MIDI files; some also have MIDI inputs and outputs. super video graphics array (SVGA) A color bit-mapped graphics display standard that provides a resolution of 1024x 768 with up to 256 colors displayed simultaneously.
Page 148 virus Software that copies itself onto hard drives and diskettes without user intervention, usually when a diskette is placed into the drive of a computer. Viruses usually trigger a harmless or destructive occurrence on the system, activated by some preset condition.
Page 149 write-back Also called copy back. A cache strategy where write operations to data stored in the internal microprocessor L1 cache aren’t copied to system memory until absolutely necessary. In contrast, a write-through cache performs all write operations in parallel; data is written to system memory and the L1 cache simultaneously. Write- back caching yields somewhat better performance than write-through caching because it reduces the number of write operations to main memory.
Page 150: Index
Index specifications, 9-9 CMOS battery removal, 3-16 AC power Compliance standards, 9-11 adapter, 1-15 Components adapter specifications, 9-5 AC power adapter, 1-15 cable, 1-15 AGP, 1-15 Adobe Acrobat Reader, 1-11 CD-ROM drive, 1-14 AGP features, 1-15, 4-14 diskette drive, 1-14 AntiVirus, Norton, 1-11 hard drive, 1-14 Application and Driver CD, 2-25...
Page 151 Diskette drive INFO Center, NEC, 2-23 features, 1-14 Integrated audio features, 4-14 removal, 3-10 Intel Processor Serial Number Control Utility, specifications, 9-6 2-27 Display Internet Explorer, 1-11 LCD panel, 1-8 Interrupts monitor, 1-8 parallel port, 2-3 Dynamic Video Memory Technology, 1-2,...
Page 152 Preventive maintenance problem solving, 7-5 keyboard cleaning, 6-2 specifications, 9-4 mouse cleaning, 6-3 system cleaning, 6-2 Problem solving, 7-7 NEC Application and Driver CD Processor features, 1-12 removal/replacing, 3-18 using, 2-25 secondary cache, 4-10 NEC INFO Center features, 1-11, 2-23...
Page 153 Support plate removal, 3-12 USB features, 4-14 System Utilities bottom features, 1-9 NEC OS Restore, 1-11 cleaning, 6-2 Norton AntiVirus, 1-11 configuration, 1-2 front features, 1-4 Virus protection, Norton, 1-11 inside features, 1-10 interrupts, 2-2 left side features, 1-6 Website, 8-2...
Page 154: Regulatory Statements
Regulatory Statements The following regulatory statements include the Federal Communications Commission (FCC) Radio Frequency Interference Statement, compliance statements for Canada and Europe, battery disposal and replacement information, and the Declaration of Conformity. FCC Statement for United States Only Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
Page 155: Battery Replacement
Canadian Department of Communications Compliance Statement This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations (pursuant to ICES-003 Issue 2, Revision 1). Avis de conformité aux normes du ministere des communications du Canada Cet equipment numérique de la Classe B respecte toutes les exigences du Reglement sur le matérial brouillage du Canada (en conformité...
Page 156: Battery Disposal
Battery Disposal The CMOS battery is made of lithium. Contact your local waste management officials for other information regarding the environmentally sound collection, recycling, and disposal of the batteries. Mini-PCI FCC Registration Numbers If your system has a built-in mini-PCI modem, the FCC registration number of your system is H8NTAI-34309-ME-E REN 0.4.
Page 157 456-00133-000SRV NEC Computers Inc. 15 Business Park Way 07/2000 Sacramento, CA 95828 www.nec-computers.com...

NEC POWERMATE 2000 Service And Reference Manual

1 System Overview

2 System Configuration

3 Disassembly and Reassembly

4 System Board

5 Illustrated Parts Breakdown

6 Preventive Maintenance

7 Troubleshooting

8 NECC Information Services

9 Specifications

Release Notes

Glossary

Index

Regulatory Statements

Quick Links

Related Manuals for NEC POWERMATE 2000

Summary of Contents for NEC POWERMATE 2000

Table of Contents