Limited Warranty Support; End-User Limited Warranty Conditions; Gpr-37/38 Drum Unit Limited Warranty; Flat-Rate Program - Canon imagerunner advance 6255 Service Manual

B. Limited Warranty Support

1. End-User Limited Warranty Conditions

Ninety (90) days after delivery to the original purchaser or 200,000
prints/copies, or a combination of both, whichever comes first.
This limited warranty covers the product accessories. For detailed limited
warranty information, please refer to the imageRUNNER ADVANCE
6275/6265/6255 Series Limited Warranty located in the Appendix.
Note: No warranty is given on any consumables or consumable parts, such
as paper, toner, chemicals, or pick-up rollers.

2. GPR-37/38 Drum Unit Limited Warranty

Table 37 – GPR-37/38 Drum Unit Limited Warranty
Full Credit:
Prorated Credit:
For detailed limited warranty information, please refer to the GPR-37/38
Drum Unit Limited Warranty located in the Appendix.

3. Flat-Rate Program

The Flat-Rate Program provides a flat-rate credit to Canon USA's full-line
dealers as compensation for warranty expenses that they may incur.
Dealers who purchase an imageRUNNER ADVANCE 6200 Series device
will receive a Flat-Rate Program credit during the month following their
purchase. This credit covers the dealer's cost of defective parts and drums
with a dealer cost under $300.00 that have been replaced during the term
of the end-user's Limited Warranty.
The Flat-Rate Program enables the dealer to return the more expensive
machine parts to receive reimbursement for in-warranty part failures. The
flat-rate credit is a percentage of your eligible machine purchases, drums,
and accessories. Flat-rate credits are posted monthly in the CNA (Canon
Network Access) section of Canon USA's ISG Central Web site. Refer to the
Online Limited Warranty Credit Inquiry
Original defective parts with a dealer cost over $300.00 that have been
replaced during the term of the end-user warranty are eligible to receive
reimbursement credit through the e-Tag process. Parts that are listed on the
Canon USA Repairable Parts List should be sent to an APRF (Authorized
Parts Repair Facility) to be repaired at no charge.
imageRUNNER ADVANCE 6200 Series Service Guide
Revision 1
imageRUNNER ADVANCE 6200 Series Service Guide
100,000 prints or copies (or a combination of both) or 30 days
after delivery to the original purchaser, whichever comes first.
2,000,000 prints or copies (or a combination of both) or 1 year
after delivery to the original purchaser, whichever comes first.
section for more information.
December 2013
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