Motorola photon Q User Manual
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Motorola PHOTON™ Q
pick a topic, get what you need
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44 West Street
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a
Home screen & apps
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r
t
y
Socialize
Work
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Control & customize
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Photos & videos
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Summary of Contents for Motorola photon Q

  • Page 1 Motorola PHOTON™ Q pick a topic, get what you need At a glance Start Home screen & apps Control & customize Calls Contacts www. PLAYLISTS q w e Messages Type Socialize Browse Photos & videos Music 44 West Street Locate...
  • Page 2: At A Glance

    Tips & tricks • Start: Charge up, register. See “Start”. At a glance Your MOTOROLA PHOTON Q is the QWERTY phone Your phone • Top topics: with a tablet point of view. Just want a quick hit of what your phone Top topics can do? See “Top topics”.
  • Page 3 At a glance At a glance Top topics Tips & tricks Your phone • Helpful: If you get stuck, there is always the Check out what your phone can do. Top topics Help Center • Personalize your phone: see “Redecorate your home”. •...
  • Page 4 Squeeze every bit of juice out of your battery, see “Battery life”. Note: This product uses a non-removable battery. The battery should only be replaced by a Motorola-approved service facility. Any attempt to remove or replace your battery, unless performed by a service representative, microSD in (optional).
  • Page 5: Battery Life

    Start Start Battery life Tips & tricks Charge up To save even more battery life between charges, you Your phone is like a small computer, giving you tons of Battery life could reduce: information and apps, at 4G LTE speed. Depending on Register •...
  • Page 6 “Wi-Fi Networks”. Old phone to new phone Tip: To get your contacts, visit • Reboot: www.motorola.com/transfercontacts. In the unlikely event that your phone becomes unresponsive, try a forced reboot. Press and Note: This phone supports apps and services that use a...
  • Page 7 Start Start The best of Google Tips & tricks Charge up • Find more about Google products: Your whole world, organized and accessible. Browse, Battery life www.google.com/about/products. locate, watch, shop, play, work...Google has you covered. Register • One account, access everywhere—phone, tablet, Log in or open a Google account: Visit...
  • Page 8: Old Phone To New Phone

    Start Start Old phone to new phone Next, install the Welcome Home To Motorola app on your Charge up Motorola smartphone, connect the smartphone to your Are you switching from an Apple™ or Blackberry phone? Battery life computer with a USB cable, then transfer the data onto...
  • Page 9 Home screen & apps you have quick access Home screen & apps Quick start: Home screen & apps Tips & tricks Quick start: Home screen & apps • Flick shortcuts and widgets: Some shortcuts (like Start from the home screen, to explore apps and more. Redecorate your home ) have a quick view—just flick up the quick menu People...
  • Page 10 Home screen & apps Home screen & apps Redecorate your home drag it to another spot, another page, or Remove at the Quick start: Home screen & apps top of the screen. For quick access to your favorite things, customize your Redecorate your home •...
  • Page 11 Quick start: Home screen & apps your search, touch airplane mode warning Redecorate your home motorola For instance, to find Search Motorola headsets, you Choose Search on Status & notifications can enter moto, just motorola and Network and Wi-Fi icons turn blue when your phone...
  • Page 12 Home screen & apps • Reinstall: To download files from your browser, see “Downloads”. To show or reinstall apps you downloaded Home screen & apps Quick start: Home screen & apps from the Google Play Store app, touch Menu > Redecorate your home Choose carefully Apps...
  • Page 13: Update Your Phone

    Safe Mode: Turn off your phone, then turn it If your phone notifies you about an update, follow the back on—when you see the “Motorola” logo during instructions to download and install it. power-up, press and hold both volume keys until you To manually check for updates, touch Apps >...
  • Page 14 Home screen & apps • Home screen & apps Using your computer: Quick start: Home screen & apps On your computer, go to www.motorola.com/support Redecorate your home and check the “Software” links. If an update is Search available, just follow the installation instructions.
  • Page 15 Control & customize how it acts & looks Control & customize Quick start: Control & customize Tips & tricks Quick start: Control & customize • Touch: Choose an icon or option. Take control of your phone: On, off, lock & unlock •...
  • Page 16 Control & customize Control & customize On, off, lock & unlock Touch Quick start: Control & customize Your touchscreen is on when you need it, and off when Find your way around: On, off, lock & unlock you don’t: • Back: Touch Touch Back to go to the previous screen.
  • Page 17: Volume Keys

    Control & customize • Control & customize reboot an unresponsive phone, press and hold both Camera key Quick start: Control & customize Power and Volume Down keys for more than 15 Press and hold the camera key to launch the camera. On, off, lock &...
  • Page 18 Control & customize • Rotate: Control & customize Customize In many apps, the touchscreen switches from Quick start: Control & customize portrait to landscape when you rotate your phone. To Customize your phone’s sounds and appearance: On, off, lock & unlock turn this on or off, touch Apps >...
  • Page 19: Explore By Touch

    Note: For general information, accessories, and more, to the next level. See “Explore by touch”. Take TalkBack visit www.motorola.com/accessibility. Explore by touch Voice recognition Explore by touch to expand TalkBack , and have your Just tell your phone what you’...
  • Page 20 Control & customize Control & customize To turn on Explore by touch , turn on TalkBack then touch Zoom Quick start: Control & customize Apps > > > Settings Accessibility Explore by touch Get a closer look. On, off, lock & unlock then touch at the top to turn it to •...
  • Page 21: Hearing Aids

    Control & customize • Keys: • Position: To feel screen keyboard touches (vibrate), select During a call, hold the phone to your ear as Control & customize Quick start: Control & customize normal, and then rotate/move it to get the best Vibrate on touch On, off, lock &...
  • Page 22 Control & customize Control & customize Apps Quick start: Control & customize Want more? No problem. Google Play™ Store provides On, off, lock & unlock access to thousands of apps, and many provide useful Touch accessibility features. Press Speak Find it: Apps >...
  • Page 23 Calls when you need to talk Calls Quick start: Calls Tips & tricks Quick start: Calls • During a call: Your touchscreen goes dark to avoid Dial numbers, recent calls, or contacts, all from one app. Make, answer & end calls accidental touches.
  • Page 24: Recent Calls

    Calls During a call, your touchscreen might stay dark if Calls the sensor just above it is covered. Don’t use Quick start: Calls Make, answer & end calls covers or screen protectors (even clear ones) Recent calls that cover this sensor. Phonebook Make, answer &...
  • Page 25: Voice Dial

    Calls • Calls Your voicemail is set as 1, and you can choose 2 To put a call on hold, touch Quick start: Calls through 9. Make, answer & end calls • To call a number in the list, touch Apps >...
  • Page 26 Calls Calls Your number & caller ID Cool down Quick start: Calls To see the phone number on a phone, touch Apps > In very limited circumstances, such as where your phone Make, answer & end calls has been exposed to extreme heat, you may see “Cool Settings >...
  • Page 27 Touch to view contact For help with transferring contacts, go to information, call, send a text Abe Baudo message, & more. www.motorola.com/TransferContacts. Allie Smyth Anna Medina Touch a letter to jump to contact names that start with that letter. Astrid Fanning Search your People.
  • Page 28: Create Contacts

    Contacts • Contacts Create contacts To set a special ringtone for the contact, touch it, then Quick start: Contacts touch Menu > Set ringtone Find it: Apps > > People Create contacts • To delete the contact, touch it, then touch Menu Call, text, or email contacts Touch a text box to type the name and details.
  • Page 29: Share Contacts

    > > Menu > People Accounts, and check Auto-sync app data For help with transferring contacts, go to www.motorola.com/TransferContacts. Share contacts Send a contact with a Bluetooth™ connection, text message, or email: Find it: Apps > People To send a contact, touch it, then touch Menu >...
  • Page 30 Messages say it & go Messages Quick start: Messages Tips & tricks Quick start: Messages • Forward, or save Stay in touch with messages and pictures. Read, reply, forward & delete text messages attachments: Open a Create text messages Find it: Apps >...
  • Page 31: Create Text Messages

    Messages Messages Read, reply, forward & delete text Email Quick start: Messages messages Check email accounts, and send responses, photos, Read, reply, forward & delete text messages Find it: Apps > Text Messaging websites, and more. Create text messages Email Tip: When the phone is locked, drag Text Find it: Apps...
  • Page 32: Wireless Emergency Alerts

    Messages Messages touch > ADD ACCOUNT , then enter details. For For other chat options, use: Quick start: Messages Microsoft™ Exchange server work email accounts, • Web browser: In your home screen, touch Read, reply, forward & delete text messages enter details from your IT administrator.
  • Page 33 To capitalize, go above the ?123 “ & keypad. For double letters, circle the letter. ’ To switch keyboards, touch & hold. Motorola Keyboard: Touch a key for each letter, then touch predicted words to enter them. Menu More ?123 Back...
  • Page 34 To choose your display keyboard, touch Default Send Anne Hotel Motorola input lets you enter text one letter at a time. Select All As you type, your phone suggests words. If you enter To highlight a word, double-tap it. a word that wasn’t one of the suggestions, touch the To highlight more, drag the arrows.
  • Page 35 Socialize your life & your friends Socialize Quick start: Socialize Tips & tricks Quick start: Socialize • Create a circle: Choose , then touch a circle (like Circles Google+™ makes connecting on the web more like Add or delete accounts ) or at the bottom.
  • Page 36 Socialize Socialize Add or delete accounts Quick start: Socialize The first time you turned on your phone, you probably set Add or delete accounts up or logged in to your Google™ account—that sets up app for social networking. Google+ To add your account for the app: Facebook Touch Apps...
  • Page 37 Browse explore & find Browse Quick start: Chrome Tips & tricks Quick start: Chrome • Home screen shortcut: In your home screen, just Find it: Apps > Chrome Web connection touch at the top and enter a website address. • Go to a webpage: Bookmarks Touch the address bar at the top of Note: If you can’t connect, contact your service...
  • Page 38: Browser Options

    Browse • Pictures: Browse Web connection Touch and hold it to choose Save image . To Quick start: Chrome show the picture, touch Apps > Gallery To access the web, your phone uses your Wi-Fi network Web connection > Download (or your mobile phone network if no Wi-Fi network is Bookmarks To download apps or phone updates, see “Download...
  • Page 39 Browse • Search history and location: In your home screen, Browse Quick start: Chrome touch to open the search window, then touch Web connection Menu > > , then uncheck the Settings Google Search Bookmarks options you don’t want. Downloads •...
  • Page 40 Photos & videos see it, capture it, share it! Photos & videos Quick start: Photos & Videos Tips & tricks Quick start: Photos & Videos • Take a photo: Open the camera, then touch Capture super clear photos and HD videos to savor that Take photos “Wow!”...
  • Page 41: Take Photos

    Photos & videos Photos & videos Take photos The perfect shot Quick start: Photos & Videos Find it: Press the camera key on the side of the phone Point and click—done. But when you want the perfect Take photos shot or something a little different, play with these Record videos Touch to take a photo (or touch and hold to focus, then...
  • Page 42 Photos & videos • View, share, or delete: Touch a thumbnail to open it, Photos & videos Or these video options: Quick start: Photos & Videos then choose share, delete, Menu , and more. Options Take photos Tip: To select multiple files, open a folder, touch and Record videos •...
  • Page 43: Capture Your Screen

    Photos & videos Photos & videos Capture your screen Quick start: Photos & Videos Sometimes a picture speaks louder than words. Share a Take photos screen capture of your favorite playlist, your new high Record videos score, or a friend’s contact information. If you can show it The perfect shot Edit, share, or delete photos &...
  • Page 44 Music when life needs a soundtrack Music Quick start: Music Tips & tricks Quick start: Music • Go back: When you open a song or artist list, touch Music everywhere—stream it, buy it, save it, play it. in the top left to go back. Listen and create playlists anytime.
  • Page 45 Books even thick books fit Books Quick start: Books Tips & tricks Quick start: Books • Turn pages: While reading the book, turn the pages by Read your favorite books, magazines, and newspapers flicking them. when and where you want. •...
  • Page 46 Locate & navigate where you are, where you’re going Locate & navigate Quick start: Locate & navigate Tips & tricks Quick start: Locate & navigate • Find an address: Enter the address in the search box Find an address, find a place, see what’s close by, get Google Local™...
  • Page 47: Google Local

    Locate & navigate Locate & navigate Google Local™ your location is not shared unless you agree to it. After Quick start: Locate & navigate you join Google Latitude, you can invite your friends to Google Local lets you find the restaurants, cafes, bars, Google Local™...
  • Page 48 Work get it done anytime Corporate sync Work Clock Corporate sync If you use Microsoft™ Office Outlook on your work Find it: Apps > Clock Quickoffice computer, your phone can synchronize emails, events, • Alarm: Office network Touch an alarm to edit it, or touch to add a and contacts with your Microsoft Exchange server.
  • Page 49 Work • Add events: Work Calendar From any view, touch Menu > Corporate sync , enter event details, then touch event SAVE Quickoffice Show events stored on your phone and in your online • Show, edit, or delete events: Touch an event to open Office network calendars, all together in one place.
  • Page 50 Connect & transfer wired up or wireless Connect & transfer Quick start: Connect & transfer Tips & tricks Quick start: Connect & transfer • Bluetooth™ devices: To connect a Bluetooth Connect accessories, computers, networks, and more. Bluetooth™ wireless headset, keypad, or other device, touch Bluetooth Wi-Fi Networks Find it: Apps...
  • Page 51 Connect & transfer Connect & transfer Bluetooth™ wireless Manage devices Quick start: Connect & transfer To manually reconnect your phone with a paired device, Turn Bluetooth power on/off Bluetooth™ wireless touch the device name in the list. AVAILABLE DEVICES Wi-Fi Networks Find it: Apps >...
  • Page 52 Connect & transfer Connect & transfer Wi-Fi Networks Manage networks Quick start: Connect & transfer To remove a network, touch it in the list, then touch Turn Wi-Fi power on/off Bluetooth™ wireless Forget Wi-Fi Networks Find it: Apps > , then touch the Settings Wi-Fi USB cables...
  • Page 53 • Channel—If you notice interference after your Connect & transfer transfer files. For more instructions or driver files, visit Quick start: Connect & transfer hotspot has been active for a while, try different www.motorola.com/myphotonq. Bluetooth™ wireless channels. • For Apple™ Macintosh™: Use Android File Transfer,...
  • Page 54: Usb Connection

    Note: If your computer is running something older MotoPrint remote printing than Microsoft™ Windows™ 7 or With the home screen showing, connect a Motorola Virtual Private Networks (VPN) micro USB data cable from your phone’s micro USB Apple™ Macintosh™ OSX, it might require special Mobile network port to a USB port on your computer.
  • Page 55 Connect & transfer Connect & transfer your service provider, as they’re not measured in the Quick start: Connect & transfer same way. Bluetooth™ wireless Find it: Apps > > Settings Data usage Wi-Fi Networks USB cables Your phone shows a data usage graph, followed by a list Set a data usage warning Memory card &...
  • Page 56 Connect & transfer Find it: > > Connect & transfer Settings Data usage Restrict background data. signs, store displays and other areas. Just touch the back Quick start: Connect & transfer of your phone to the logo to receive its tag information. Bluetooth™...
  • Page 57 Connect & transfer Connect & transfer Your cloud DLNA™ media devices Quick start: Connect & transfer One account with access to everything, everywhere— Use DLNA Certified computers, Bluetooth™ wireless phone, tablet, computer. TVs, and other devices to show Wi-Fi Networks the videos and pictures stored on USB cables Sync your Google™...
  • Page 58: Mobile Network

    Connect & transfer Connect & transfer HDMI mirror mode Open the document or file you want to print in Email Quick start: Connect & transfer , or , then touch Menu > Quickoffice Gallery Print Connect to a display using an optional dock or HDMI™ Bluetooth™...
  • Page 59: Airplane Mode

    Connect & transfer Connect & transfer Airplane mode Quick start: Connect & transfer Use airplane mode to turn all your wireless connections off— Bluetooth™ wireless useful when flying. Press and hold the Power key Wi-Fi Networks > Airplane mode USB cables Memory card &...
  • Page 60 Protect help keep it safe Protect Quick start: Protect Tips & tricks Quick start: Protect • Face unlock: Unlock your phone by looking at it! Make sure your information is protected, in case your Screen lock Touch Apps > > Settings Security &...
  • Page 61: Screen Lock

    Protect Protect Screen lock Can’t unlock? Quick start: Protect Face unlock: If your phone doesn’t recognize your face, To keep your phone secure, you can make the Screen lock you’ll be prompted to enter your backup pattern or PIN touchscreen lock when it goes to sleep. SIM lock code to unlock it.
  • Page 62 Protect Protect Encryption protects the accounts, settings, apps, and Quick start: Protect files on your phone, so that people cannot access them if Screen lock your phone is stolen. SIM lock To encrypt your phone and require a PIN or password Encrypt your phone whenever you turn on your phone: Backup &...
  • Page 63: Want More

    Touch Apps > Play Store • News: Get the latest news, apps, tips & tricks, videos and so much more—join us on: YouTube™ www.youtube.com/motorola Facebook™ www.facebook.com/motorola Twitter www.twitter.com/motomobile Google+ www.google.com/+ Grab a barcode scanner from Google Play Store, and scan this code.
  • Page 64: Troubleshooting

    Go to www.motorola.com/repair (United States) or www.motorola.com/support (Canada), where you can select from a number of customer care options. You can also contact the Motorola Customer Support Center at: 1-800-734-5870 (United States), 1-888-390-6456 (TTY/TDD United States for hearing impaired), or 1-800-461- 4575 (Canada).
  • Page 65: Battery Charging

    Battery Use & Safety The following battery use and safety information applies to all Motorola mobile devices. If • Remove the battery and inspect it to confirm that it has a “Motorola Original” hologram; Battery Charging your mobile device uses a non-removable main battery (as stated in your product •...
  • Page 66: Repetitive Motion

    Remember to follow the “Smart Practices While Driving” at products are not toys and may be hazardous to small children. For example: Location www.motorola.com/callsmart (in English only). • A choking hazard may exist for small, detachable parts. Navigation • Improper use could result in loud sounds, possibly causing hearing injury.
  • Page 67: Exposure To Rf Energy

    Product Safety & Legal Radio Frequency (RF) Energy Product Safety & Legal When you are in such an area, turn off your mobile device, and do not remove, install, or charge batteries, unless it is a radio product type especially qualified for use in such areas and Battery Use &...
  • Page 68: Regulatory Information

    Driving Precautions features. Seizures, Blackouts & Eyestrain Your Motorola mobile device is designed to comply with national and international regulatory When using navigation features, note that mapping information, directions and other High Volume requirements. For full compliance statements and details, please refer to the regulatory navigational data may contain inaccurate or incomplete data.
  • Page 69: California Perchlorate Label

    • Other information your device may transmit—Your device may also transmit testing High Volume and other diagnostic (including location-based) information, and other non-personal Repetitive Motion information to Motorola or other third-party servers. This information is used to help protection improve products and services offered by Motorola. Children...
  • Page 70: Software Copyright

    Battery Charging semiconductor memories or other media. Laws in the United States and other countries Some Motorola phones are measured for compatibility with hearing aids. If the box for your Third Party Accessories preserve for Motorola and third-party software providers certain exclusive rights for particular model has “Rated for Hearing Aids”...
  • Page 71: Export Law Assurances

    For further information High Volume and telephone number. In the event the Product is not covered by the Motorola Limited War- contact the U.S. Department of Commerce or the Canadian Department of Foreign Affairs and...
  • Page 72: What Will Motorola Do

    Product outside their permitted or intended uses as defined by Motorola, If damage is outside the scope of warranty coverage, repair services may be available, but all including but not limited to as set forth by Motorola in the Products' User Manual, Quick Start Menu More costs associated with such out of warranty repair will be your responsibility.
  • Page 73: What Other Limitations Are There

    PRODUCTS OR SOFTWARE WILL BE CORRECTED. SYSTEM SOFTWARE UPDATE. MOTOROLA AND ITS AUTHORIZED SERVICE CENTERS ARE • TO THE EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL MOTOROLA BE Export Law NOT RESPONSIBLE FOR THE LOSS OF, OR INABILITY TO USE, SUCH INFORMATION, DATA,...
  • Page 74 OSS Information accurate at the time of printing. Motorola reserves the right to change or modify any information or specifications without notice or obligation. Export Law Note: The images in this guide are examples only.

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