Related Manuals for Motorola Photon Q
Summary of Contents for Motorola Photon Q
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Page 1: User Guide
User Guide 06/06/2012 ©2012 Sprint. Sprint and the logo are trademarks of Sprint. Other marks are trademarks of their respective owners. -
Page 2: Table Of Contents
Table of Contents Get Started ..........................1 Your Phone at a Glance ......................1 Set Up Your Phone......................... 1 Activate Your Phone ....................... 2 Complete the Setup Application....................3 Set Up Voicemail ........................3 Setting Up Visual Voicemail ....................3 Setting Up Traditional Voicemail .................. - Page 3 Text Input Settings ......................15 Phone ............................16 Make Phone Calls .........................16 Call Using the Phone Dialer ....................16 Call from Recent ........................16 Call from Contacts ......................17 Call from Favorites ......................17 Call a Number in a Text Message ..................17 Call Emergency Numbers ....................17 Receive Phone Calls ......................18 Answer an Incoming Call ....................18 Mute the Ringing Sound .....................18...
- Page 4 Auto-Rotate Screen ......................25 Screen Timeout........................25 Wallpaper Settings ......................25 Battery Settings ........................25 Battery Remaining ......................25 Battery Capacity.........................26 Charging the Battery ......................26 Battery Cool Down ......................26 Battery mode ........................26 Location Settings ........................27 My Location ........................27 Security Settings ........................27 Set Up Screen Lock ......................27 Data Encryption .........................29 Passwords .........................29 06/06/2012...
- Page 5 Keyboard Settings ......................32 Voice Input & Output Settings ....................34 Voice Input .........................34 Voice Output ........................34 Accessibility Settings ......................34 Date & Time Settings ......................34 Changing the Date & Time ....................34 About Phone..........................35 System Updates.........................35 Status ..........................35 Legal Information .......................35 Contacts............................36 Get Started with Contacts ......................36 Access Contacts ........................36 Add a Contact ........................37 06/06/2012...
- Page 6 Quickoffice ..........................43 Quick Office Programs .......................43 Create a New File ......................44 Open a Document ......................44 Browse Files ........................44 Tips ............................44 Update Your Phone Software ....................44 Voice Commands ........................45 Voice Actions ........................45 Voice Commands .......................45 ® Bluetooth Connections ......................45 Turn Bluetooth On or Off ....................46 Connect New Devices ......................46 Reconnect Devices ......................47 Disconnect Devices ......................47...
- Page 7 View Photos & Videos ......................53 Change Gallery Settings ....................53 Share Photos and Videos ....................54 Manage Photos and Videos ....................54 Edit Photos and Videos ......................54 Sprint Basics ..........................55 Voicemail ..........................55 Visual Voicemail.........................55 Traditional Voicemail ......................58 Accounts ..........................58 Setting Up Accounts ......................58 Gmail™...
- Page 8 Wi-Fi ............................74 Turn Wi-Fi On or Off ......................74 Wi-Fi Search and Connect ....................74 Wi-Fi Modes ..........................75 Wi-Fi Hotspot .........................75 Setting up the Hotspot......................75 Activating the Hotspot ......................76 Browser ..........................76 Your Browser ........................76 Connect ..........................76 Select Links ........................76 See Options ........................76 Go to a Specific Website ....................77 Adjust Browser Settings .....................77 YouTube™...
- Page 9 Battery Use & Safety ......................88 DON’Ts ..........................88 DOs ...........................88 Battery Charging ........................89 Third Party Accessories ......................90 Driving Precautions .......................90 Seizures/Blackouts ........................91 Caution About High Volume Usage ..................91 Repetitive Motion ........................91 Children ..........................91 Glass Parts ..........................92 Operational Warnings ......................92 Potentially Explosive Areas ....................92 Symbol Key ........................92 Radio Frequency (RF) Energy ....................93 06/06/2012...
- Page 10 How to Obtain Service or Other Information ................ 103 Owner’s Record ........................104 Copyright & Trademarks ...................... 104 Manufacturer’s Warranty ......................106 Manufacturer’s Warranty ..................... 106 Motorola Mobility Inc. Limited Global Warranty Mobile Phones ........106 Index ............................112 06/06/2012...
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Page 11: Get Started
Get Started This section gives you all the information you need to set up your phone and Sprint service the first time. Your Phone at a Glance Set Up Your Phone Activate Your Phone Complete the Setup Application Set Up Voicemail Sprint Account Information and Help Your Phone at a Glance 06/06/2012... -
Page 12: Activate Your Phone
2. Press and hold the Power/Lock button on top of your phone to turn it on. If your phone is activated, it will turn on, and show some setup instructions. If your phone is not yet activated, see Activate Your Phone for more information. -
Page 13: Complete The Setup Application
Tip: Do not press the Power/Lock button while the phone is being activated. Pressing it cancels the activation process. Note: If you are having any difficulty with activation, contact Sprint Customer Service by calling 1-888-211-4727 from any other phone. Complete the Setup Application After activation and any required updates, your phone should power off and then back on again. -
Page 14: Setting Up Traditional Voicemail
3. When prompted to enter information, touch Dialpad to bring up the onscreen dialpad to enter your numeric responses. 4. Once you have completed the setup process return to the voicemail page (see step 1). 5. Touch the Welcome to Voicemail message on the screen to play a brief explanation of the voicemail services. -
Page 15: Manage Your Account
Voicemail Password You’ll create your voicemail password when you set up your voicemail. See Set Up Voicemail for more information on your voicemail password. Data Services Password With your Sprint phone, you may elect to set up an optional data services password to control access and authorize Premium Service purchases. -
Page 16: Sprint Support Services
● Business Customer Service: 1-888-788-4727. Sprint Support Services Sprint 411 Sprint 411 gives you access to a variety of services and information, including residential, business, and government listings; movie listings or showtimes; driving directions, restaurant reservations, and major local event information. You can get up to three pieces of information per call, and the operator can automatically connect your call at no additional charge. -
Page 17: Phone Basics
Sprint will automatically upload critical updates to your phone. You can also use the menu to check for and download updates. Touch Apps > Settings > About phone > System updates > Update Motorola Software to search for and download available updates. 06/06/2012 Your Phone’s Layout... -
Page 18: Key Functions
Note: From the home screen, press the voice key to start a voice search. If you’re composing a message, press the voice key to begin dictation. 06/06/2012 Key Functions ● Speaker Button lets you use the speakerphone. ● Message Light allows you to see when you have a new message or see your phone’s charging status at a glance. -
Page 19: Turn Your Phone On And Off
CAUTION! Inserting an accessory into the incorrect jack may damage the phone. Turn Your Phone On and Off Turn Your Phone On ► Press and hold the Power/Lock button. Once your phone is on, it may display “Searching for Service.” When your phone finds a signal, it enters standby mode—the phone’s idle state. -
Page 20: Touchscreen Navigation
Touchscreen Navigation Touch Gestures ● Touch: Choose an icon or option. ● Touch and Hold: Select an item and open an action bar. ● Drag: Move items in the home screen, or scroll slowly through lists. ● Flick: Scroll quickly between views or through lists. Tip: When you flick a long list, touch the screen to stop it from scrolling. -
Page 21: Customize The Home Screen
Customize the Home Screen Add Pages to the Home Screen To create more home screen pages for additional shortcuts and widgets, flick right in the home screen until you see the Add a page screen, and then select Blank page or Start with a template. -
Page 22: Recent Apps
Flick left and right to see all of your apps. Any new apps that you download (see Google Play Store™) are added to the app menu. To close the app menu, touch Home or Back Recent Apps Touch Recent Apps to see the last few apps you used, and then touch the app you want. -
Page 23: Enter Text
Wi-Fi active downloading vibrate mode ringer off mute call speakerphone active speakerphone off network (full signal) 3G (data service) 4G (data service) airplane mode 06/06/2012 sync active alarm set battery (charging) battery (full charge) missed call mobile hotspot active To view notification alerts, touch the status bar and drag it down. Enter Text You can type on your phone’s QWERTY keyboard or touchscreen keyboard. -
Page 24: Qwerty Keyboard
QWERTY Keyboard Tip: When you type, your phone suggests words for you. You can turn this on or off or 06/06/2012 explore other options by touching Apps > Settings > Language & input. Note: When you’re entering text, press the Voice Key to begin voice recognition dictation. Touchscreen Keyboard Certain applications let you use a touchscreen keyboard in landscape mode. -
Page 25: Tips For Editing Text
Tips for Editing Text To… To enter characters appearing at the top of the keys (including numbers), press ALT on the keyboard Enter alternate characters or touch ?123 on the multi-touch keyboard. Enter one capital letter Touch Shift. Enter only capital letters, until Touch Shift twice. -
Page 26: Phone
Phone With the Sprint National Network and your phone’s phone, you can enjoy clear calling across the country. Make Phone Calls Receive Phone Calls Phone Call Options Making a Conference Call Make Phone Calls There are several convenient ways to place calls from your phone. Call Using the Phone Dialer Call from Call log Call from Contacts... -
Page 27: Call From Contacts
To call a number, touch Call. To send a text message, touch and hold an entry, and then select Send text message. To clear the list, touch Menu > Clear list. Call from Contacts 1. Touch .People 2. -
Page 28: Receive Phone Calls
When you place an emergency 911 call, the GPS feature of your phone seeks information to calculate your approximate location. Depending on several variables, including availability and access to satellite signals, it may take up to 30 seconds or more to determine and report your approximate location. -
Page 29: Making A Conference Call
Note: Using a mobile phone or accessory while driving may cause distraction and may be illegal. Always obey the laws and drive safely. Note: Your phone includes a proximity sensor. When you hold the phone to your ear, the display goes dark to prevent accidental touches. When you move your phone away from your ear, the display lights up again. -
Page 30: Phone Settings
Phone Settings Wireless & Network Settings Call Settings Sound Settings Display Settings Battery & Data Manager Settings Location & Security Settings Account Settings Applications Settings Privacy Settings Storage Settings 06/06/2012 Language & Keyboard Settings Voice Input & Output Settings Accessibility Settings Date &... -
Page 31: Wi-Fi Settings
calls or data is prohibited. When you set your phone to Airplane Mode, it cannot send or receive any calls or access online information. ► Press and hold Power/Lock button and touch Airplane mode. Wi-Fi Settings Your phone lets you take advantage of Wi-Fi hotspots for high-speed data access using available computer networks. -
Page 32: Voicemail Settings
Voicemail Settings ► Touch Phone > Menu > Settings > Voicemail settings to access the voicemail settings menu. For more about voicemail, see Voicemail. Other Call Settings Plus Code Dialing ► To select the plus code for domestic dialing or set an international dialing code, touch Phone >... -
Page 33: Sound Settings
HAC Mode Settings If you wear a hearing aid, select this setting for compatibility. ► Touch Phone > Menu >Settings > > HAC Mode Settings. Auto Answer With Headset Your phone can automatically answer incoming calls when you are wearing a headset. ►... -
Page 34: Incoming Call Sound Settings
► Press the volume buttons to change the ring volume (in the home screen), or the earpiece/speaker volume (during a call or while listening to music). Incoming Call Sound Settings Phone Ringtone ► To set a ringtone for incoming phone calls, touch Apps >... -
Page 35: Display Settings
Sprint-approved or Motorola batteries and accessories can be found at Sprint Stores or through Motorola; or call 1-866-866-7509 to order. They’re also available at sprint.com. -
Page 36: Battery Capacity
Keeping track of your battery’s charge is important. If your battery level becomes too low, your phone automatically turns off, and you will lose any information you were just working on. Always use a Sprint-approved or Motorola desktop charger, travel charger, or vehicle power adapter to charge your battery. -
Page 37: Location Settings
Location Settings My Location Your phone is equipped with a Location feature for use in connection with location-based services. The Location feature allows the network to detect your position. Turning Location off will hide your location from everyone, except 911. Note: Turning Location on will allow the network to detect your position using GPS technology, making some Sprint applications and services easier to use. - Page 38 3. When prompted, draw the pattern to unlock the phone, and then touch Confirm. If you fail to draw the correct unlock pattern on the screen after five attempts, you will be prompted to wait for 30 seconds before you can try again. PIN Lock 1.
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Page 39: Data Encryption
Note: Security lock timer is only available if you have a screen lock enabled. ® Allow Bluetooth Bypass Allow voice commands to be launched via Bluetooth even if your phone is locked. ► Touch Apps > Settings > Security > Allow Bluetooth bypass. Data Encryption 1. -
Page 40: Account Settings
Account Settings The Accounts menu lets you add and manage all your email, social networking, and picture and video sharing accounts. Set Up a New Account 1. Touch Apps > Settings > Accounts & sync > Add account. 2. Touch an account type: ... -
Page 41: Running Services
3. To remove an app, touch Uninstall. Running Services View apps that are currently running. ► Touch Apps > Settings > Apps > Running. To stop an app, touch the app and then touch Stop. Privacy Settings Backup and Restore Back Up My Data Select whether to back up your personal data (passwords and settings) to Google™... -
Page 42: Sd Card
Input Method Your phone has options for text entry. Motorola Input Your phone’s touchscreen input method is the multi-touch keyboard. ► Touch Apps > Settings > Language & input > Motorola Input setting to set the following options: Phone Settings... - Page 43 • Input languages: Slide your finger on the spacebar to quickly change to a secondary language. Text Correction • Add-on dictionaries: Install additional dictionaries. • Auto correction: Automatically correct your spelling and typing errors. • Show correction suggestions: Show word suggestions as you type. •...
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Page 44: Voice Input & Output Settings
Voice Input & Output Settings Voice Input ► Touch Apps > Settings > Language & input > Voice Search to set the following settings for voice recognition: Language: Set the language. SafeSearch: Filter out explicit images when using Google Voice Search™. ... -
Page 45: About Phone
About Phone The About Phone menu lets you access important phone information, search for and apply updates, and view legal and safety information. System Updates Check for software updates directly on your phone: ► Touch Apps > Settings > About phone > System updates. Status View battery status, phone number, network information, and more: ►... -
Page 46: Contacts
Contacts Get Started with Contacts Add a Contact Save a Phone Number Edit a Contact Sync or Transfer Contacts Share Contacts Call or Text Contacts Make Groups Get Started with Contacts Before using Contacts, it’s best to learn the basics. 06/06/2012 Access Contacts ►... -
Page 47: Add A Contact
Share contacts: Begin typing to search for a contact to share; touch Done; select the information to share; select how you want to share the information; and then select a recipient for the information. Settings: Touch Display options to show suggested Groups and Favorites or touch Contact storage to choose where to store new and imported contacts. -
Page 48: Edit A Contact
● Use a microSD card: You can transfer contacts from your old phone to your new Motorola phone using a microSD card. See Transfer Contacts Using a microSD Card. ● More: Find other methods and tools to help you at motorola.com/transfercontacts. Contacts... -
Page 49: Transfer Contacts Using A Microsd Card
Transfer Contacts Using a microSD Card 1. On your old phone, copy all the contacts to your microSD card. (They'll be copied as a VCard file.) 2. Insert the microSD card in your new phone. See Optional microSD Card. 3. To import the contacts from your microSD card, touch People >... -
Page 50: Make Groups
Make Groups You can set up groups in Contacts for Group Connect calls or for quick messaging. 1. Touch People > Groups > 2. Enter a name for your group. 3. Type in a name to search for people to add to the group. When the list of People entries pops up, touch a name to add that person to the group. -
Page 51: Calendar & Tools
Calendar & Tools Calendar File Manager Alarm Clock and Timer Help Center Calculator Tasks Quickoffice Update Your Phone Software ® Bluetooth Connections Calendar 06/06/2012 Create and manage events, meetings, and appointments. ► Touch Apps > > Calendar. Touch the date to view your calendar events by Agenda, Day, Week, or Month. When you highlight an event, more details appear. -
Page 52: File Manager
File Manager File Manager allows you to manage files such as pictures, videos, music, and applications stored on a microSD card. ► Touch Apps > Files > SD card. Touch a file or folder to open, and then touch and hold a file to Delete or Share. Alarm Clock and Timer Alarm Clock Your phone has multiple alarm capabilities. -
Page 53: Help Center
Help Center ► Touch Apps Help Center. > You can also flick your home screen left or right to see the Tips & Tricks widget. Calculator Your phone comes with a handy calculator. ► Touch Apps > Calculator. Your calculator has basic and advanced views. To change views touch Menu > Advanced panel/Basic panel. -
Page 54: Create A New File
● Using your computer: On your computer, go to motorola.com, search for your phone model, and check the “Software” links. If an update is available, follow the installation instructions. Calendar & Tools... -
Page 55: Voice Commands
Voice Commands Voice Actions ► To begin a voice search, press the Voice key on the keyboard. Note: If you’re writing a text message, press the Voice key to begin dictation mode. Your phone recognizes words you speak and enters them into your message. ►... -
Page 56: Turn Bluetooth On Or Off
► Touch Apps > Settings > Wireless & networks > Bluetooth settings. Turn Bluetooth On or Off ► Touch Apps > Settings > Bluetooth > On. Note: To extend battery life, turn Bluetooth power off when not in use. Connect New Devices Note: This feature requires an optional accessory. -
Page 57: Reconnect Devices
2. Make sure your phone’s screen is on, and then touch the Bluetooth device to your phone’s NFC tag location. Hold the device to the phone until pairing is complete. Reconnect Devices ► To automatically reconnect your phone with a paired device, simply turn on the device. ►... -
Page 58: Microsd Card
microSD Card Optional microSD Card microSD Card Settings microSD Card Files Connect Your Phone to Your Computer Optional microSD Card You can purchase an optional microSD (Secure Digital) memory card to expand the phone’s available memory space. It allows you to store images, videos, music, and voice data in your phone. -
Page 59: Microsd Card Settings
Note: You also may see MotoHelper installation for using Motorola Media Link, an easy way to transfer files to your phone. 1. Connect a Motorola micro USB data cable from your phone’s micro USB port to a USB port on your computer. Your phone should show in the status bar. - Page 60 Note: If the USB connection options do not appear, you can change the settings by touching Apps > Settings > Storage > Menu > USB computer connection > Media device (MTP). 3. Touch an option: Mass Storage: Drag and drop files between your computer and memory card folders.
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Page 61: Camera
Camera Take Photos Record Videos View Photos & Videos Edit Photos and Videos Take Photos Take that family photo, and post it online for everyone to see. 1. Touch Apps > Camera or press and hold the camera button on the side of the phone. -
Page 62: Record Videos
● Effects: Change photo look: Normal, Negative, Black and White, and more. ● Scenes: Adjust for better image capture in different environments: Auto, Portrait, Landscape, Sport, and more. Touch the screen when finished to return to the viewfinder. ● Modes: Select Single shot, Panorama, Multi-shot, or Timer. ●... -
Page 63: View Photos & Videos
● Audio Scenes: Adjust for better audio capture in different environments. ● Modes: Select Normal video, Video Message, Time Lapse. ● Brightness: Adjust for better video capture in different environments. ● Light: Turn a light on or off to adjust for the lighting where you are recording. View Photos &... -
Page 64: Share Photos And Videos
Set picture as: Set the picture as a Contact photo or Wallpaper. Details: View more info about the picture or video. Print: Print the picture. Share Photos and Videos 1. Touch Apps > Gallery. 2. Touch a photo or video, and then touch 3. -
Page 65: Sprint Basics
Sprint Basics Voicemail Accounts and Messaging Roaming Voicemail Visual Voicemail Visual Voicemail gives you a quick and easy way to access your voicemail. Now you can find exactly the message you are looking for without having to listen to every voicemail message first. - Page 66 ● Speaker Off/On: Turn the speakerphone on or off during playback. If the speakerphone feature was enabled within the Voicemail settings menu, the speakerphone will always be automatically enabled during voicemail playback. ● Delete: Delete the current voicemail message. Listen to Multiple Voicemail Messages When you are done listening to a voicemail message, you can easily listen to other messages without returning to the main voicemail screen.
- Page 67 Reply to reply to the voicemail. You can reply to the sender or forward it to anyone with an email account or phone number. This allows you to send this voicemail message to several recipients at the same time. ...
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Page 68: Traditional Voicemail
1. Touch Apps > Voicemail. 2. Touch Menu > Settings > Personalize voicemail. 3. Touch OK to connect to the Sprint voicemail system. Follow the prompts to change your current greeting. Edit the From Name vial the Voicemail Menu 1. Touch Apps >... -
Page 69: Gmail™ And Google
Gmail™ and Google™ You will need a Google account to access several phone features such as Gmail, Google Maps™, Google Talk™, and Google Play Store™ apps. Before you can use Google apps, you need to enter your account information. These apps sync between your phone and your online Google account. - Page 70 Access Gmail ► Touch Apps > Gmail. To view more email messages: If the inbox is full, swipe your finger up the screen to view more messages and conversations. Read a new email message: Touch the unread message or the conversation with an unread message (just-arrived items display in bold).
- Page 71 Add an Email Account (POP or IMAP) 1. Touch Apps Accounts > Add an Account > Email. > 2. Enter your existing email account address and password. 3. Select Automatically configure account. —or— De-select Automatically configure account to enter server settings manually. 4.
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Page 72: Text Messages And Mms
2. Touch the message you want to view. 3. Touch the Reply/Forward icon and select Reply or Reply all. Manage Your Email Inbox 1. Touch Apps Email. > 2. Touch the message account you want to view. 3. For a single message account, touch to switch to your Trash, Outbox, or Sent, or folders. - Page 73 2. Enter one or more recipients: Enter phone numbers directly in the To field. If you’re sending the message to several phone numbers, separate the phone numbers with a comma. As you enter information, any matching phone numbers from your contacts list are displayed. Touch a match to enter that number or address directly.
- Page 74 To open the message, slide the status bar down to open the Notifications panel. Tap the new message to open and read it. Text and MMS Options ► Touch Apps > Messages > Menu > Settings for options. General Settings •...
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Page 75: Roaming
Roaming Roaming Icon Your phone lets you know when you’re off the Nationwide Sprint Network. Anytime you are roaming, the phone shows the roaming icon ( Setting Roam Mode Control your roaming capabilities. ► Touch Apps > Settings > More… > Mobile networks, and then make selections under CDMA Roaming Settings Call Guard Your phone has two ways of alerting you when you are roaming off the Nationwide Sprint... - Page 76 To use data services when Data Roam Guard is active: ► When a notification appears informing you that data roam charges may apply, touch Roam to connect. 06/06/2012 Sprint Basics...
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Page 77: Apps And Entertainment
Apps and Entertainment Google Play Store™ Download Apps from the Web Navigation Google Play Music Google Play Store™ The Google Play Store is the place to go to find new apps for your phone. Choose from a wide variety of free and paid apps ranging from productivity apps to games. When you find an app you want, you can easily download and install it on your phone. -
Page 78: Create A Google Checkout™ Account
4. Touch the app you want to install. Then, touch FREE (if app is free) or touch the price. 5. If an app you are downloading requires access to your data or control of functions on your phone, you’ll be asked to give your permission. After selecting FREE, the app will download. -
Page 79: Manage Your Downloads
1. To download apps from any Web page, touch Apps > Settings > Applications > Unknown sources. 2. To launch the browser, touch Browser. 3. Find the app you want to download and touch the download link. Note: Downloaded apps are stored in your phone’s memory. Manage Your Downloads ►... -
Page 80: Google Latitude
Set Your Location Sources Set your phone to determine your location using GPS satellite signals (highly accurate, but uses battery power) or using the mobile network (less accurate, but conserves battery power). ► To set your location source, touch Apps Settings >... -
Page 81: Google Play Music
Adding and Removing Friends ► Touch Apps Latitude. > To add friends: 1. Touch Menu > Add friends or touch 2. Touch Select from Contacts, and then touch a contact. Or, touch Add via email address, and then enter an email address. 3. -
Page 82: Get Music
● Go back: When you open a song or artist list, touch in the top left to go back. ● Shuffle or repeat: During a song, touch to show shuffle and repeat at the bottom. Touch once to repeat the current song list, or twice to repeat only the 06/06/2012 current song. -
Page 83: Tips And Tricks
Transferring Music from a Macintosh Computer Note: Mac OS does not natively support Media device (MTP) file transfer. To transfer media files between your phone and a Mac, you will need to use Android File Transfer. For more information on Android file transfer see www.android.com/filetransfer. 1. -
Page 84: Web And Data
Web and Data Wi-Fi Wi-Fi Hotspot Browser YouTube™ Wi-Fi Wi-Fi provides wireless Internet access over distances of up to 300 feet. To use your phone’s Wi-Fi, you need access to a wireless access point or “hotspot.” The availability and range of the Wi-Fi signal depends on a number of factors, including infrastructure and other objects through which the signal passes. -
Page 85: Wi-Fi Modes
2. Turn Wi-Fi to scan. If Wi-Fi is already on, touch Scan. Your phone lists the networks it finds within range. Tip: To see your phone’s MAC address or other Wi-Fi details, touch Menu > Advanced. 3. Touch a network to connect. 4. -
Page 86: Activating The Hotspot
Channel: Select a channel that minimizes potential interference. You may need to try different channels after your hotspot is active for a time. 3. Touch Save when the settings are complete. Activating the Hotspot ► Touch Apps > Settings > Tethering & Mobile Hotspot > Mobile Hotspot. When your Wi-Fi hotspot is active, other Wi-Fi enabled devices can connect by entering your hotspot’s SSID, selecting a Security type, and entering the correct Wireless password. -
Page 87: Go To A Specific Website
Options Refresh Reload the current page. Back/Forward Navigate to previously viewed pages. Homepage View the browser windows that are currently open. Bookmarks See your bookmarks. Back/Forward Navigate to previously viewed pages. Save to bookmarks Bookmark the current webpage. Share page Share page via Bluetooth, Email, and more. -
Page 88: Youtube
2. Choose from these options: General: Set the homepage and auto-fill setting. Privacy & security: Manage the browser’s privacy and security settings.. Accessibility: Set browser accessibility features such as text size and zoom. Advanced: Manage advanced browser features such as blocking pop-ups and default zoom. -
Page 89: Sprint Worldwide Wireless Service
Sprint Worldwide Wireless Service Getting started with Sprint Worldwide Service Activating Global Roaming Mode Making and Receiving Worldwide Calls Sprint Voicemail Service International Data Roaming International Data Roaming Contacting Sprint Getting started with Sprint Worldwide Service Before using your device in global roaming mode, you must activate Sprint Worldwide Service. -
Page 90: Making And Receiving Worldwide Calls
Making and Receiving Worldwide Calls When travelling on international networks, you can place and answer calls as you would on the Sprint network (see Make Phone Calls Receive Phone Calls), although some additional instructions may be required to place a call. Some features and services are not available in all countries. -
Page 91: Accessing Your Voicemail
2. Touch and hold and then touch , your area code, and your wireless phone number. 3. Touch Save. Accessing Your Voicemail New Message Indicators Your voicemail message indicators may be displayed differently when roaming internationally. ● A “Message Waiting” indicator icon or a text message is displayed when a voicemail message is received. -
Page 92: Getting Started With Data Services
Getting Started with Data Services To use Sprint Worldwide Data Services, you will need to have these services activated on your account. ► To activate, call Sprint Worldwide Customer Support at 1-888-226-7212, option 2. Representatives are available 24 hours a day, 7 days a week to assist you. Once your services are activated, you may need to select a GSM data services provider for the country you are in. - Page 93 Status Messages Message Description User Not Available The phone that you called is either busy, out-of-range, or turned off. Please try again later. User Not Authorized The phone that you called is either busy, out-of-range, or turned off. Please try again later. Please Try Later This service is temporarily not available.
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Page 94: Contacting Sprint
Contacting Sprint If you experience any issues with voice or data services while outside of the United States, Sprint offers customer support 24 hours a day. In the event that you do experience an issue, try the following actions: ● First try powering your device off and then back on; this will force your phone to reregister with the network. - Page 95 Country From Landline Phone Caribbean (Anguilla, Barbados, Cayman Islands, and Dominica) 1-88-226-7212 France 0800-903200 Germany 0800-180-0951 Italy 800-787-986 Mexico 001-877-294-9003 Trinidad and Tobago 1-800-201-7545 United Kingdom 0808-234-6616 Note: This toll free service is available on ordinary landline phones and some public pay phones.
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Page 96: Important Safety Information
Important Safety Information General Precautions Battery Use & Safety Battery Charging Third Party Accessories Driving Precautions Seizures/Blackouts Caution About High Volume Usage Repetitive Motion Children Glass Parts 06/06/2012 Operational Warnings Radio Frequency (RF) Energy Specific Absorption Rate (IEEE) Information from the World Health Organization European Union Directives Conformance Statement FCC Notice to Users Industry Canada Notice to Users... -
Page 97: General Precautions
Hearing Aid Compatibility with Mobile Phones Software Copyright Notice Content Copyright Open Source Software Information Export Law Assurances Product Registration Service & Repairs Owner’s Record Copyright & Trademarks This phone guide contains important operational and safety information that will help you safely use your phone. -
Page 98: Battery Use & Safety
FCC regulations prohibit using your phone while the plane is in the air. Battery Use & Safety The following battery use and safety information applies to all Motorola mobile devices. If your mobile device uses a non-removable main battery (as stated in your product information), details related to handling and replacing your battery should be disregarded—the battery should... -
Page 99: Battery Charging
If you see a message on your display such as Invalid Battery or Unable to Charge, take the following steps: ● Remove the battery and inspect it to confirm that it has a “Motorola Original” hologram; ● If there is no hologram, the battery is not a Motorola battery;... -
Page 100: Third Party Accessories
● New batteries or batteries stored for a long time may take more time to charge. ● Motorola batteries and charging systems have circuitry that protects the battery from damage from overcharging. Third Party Accessories Use of third party accessories, including but not limited to batteries, chargers, headsets, covers, cases, screen protectors and memory cards, may impact your mobile device’s performance. -
Page 101: Seizures/Blackouts
For more information about hearing, see our website at http://direct.motorola.com/hellomoto/nss/AcousticSafety.asp (in English only). Repetitive Motion... -
Page 102: Glass Parts
● A choking hazard may exist for small, detachable parts. ● Improper use could result in loud sounds, possibly causing hearing injury. ● Improperly handled batteries could overheat and cause a burn. Supervise access for older children. Similar to a computer, if an older child does use your mobile device, you may want to monitor their access to help prevent: ●... -
Page 103: Radio Frequency (Rf) Energy
Motorola-supplied or approved accessory (e.g. clip, holder, holster, case or arm band). If you do not use a body-worn accessory supplied or approved by Motorola, ensure that whatever product is used is free of any metal and that it positions the mobile device at least 2.5 cm (1 inch) away from the body. -
Page 104: Rf Energy Interference/Compatibility
● Turn OFF the mobile device immediately if you have any reason to suspect that interference is taking place. Regulatory Information Your Motorola mobile device is designed to comply with national and international regulatory requirements. For full compliance statements and details, please refer to the regulatory information in your printed product guide. -
Page 105: European Union Directives Conformance Statement
Additional information can be found at www.motorola.com/rfhealth. 06/06/2012 European Union Directives Conformance Statement The following CE compliance information is applicable to Motorola mobile devices that carry one of the following CE marks: Hereby, Motorola declares that this product is in compliance with: ●... -
Page 106: Fcc Notice To Users
See 47 CFR Sec. 15.19(a)(3). Motorola has not approved any changes or modifications to this device by the user. Any changes or modifications could void the user’s authority to operate the equipment. See 47 CFR Sec. -
Page 107: Software Notices
Motorola and its partners. Such alterations may permanently damage your product, cause your product to be unsafe and/or cause your product to malfunction. -
Page 108: Emergency Calls
Privacy & Data Security 06/06/2012 Motorola understands that privacy and data security are important to everyone. Because some features of your mobile device may affect your privacy or data security, please follow these recommendations to enhance protection of your information: ●... -
Page 109: Use & Care
● Other information your device may transmit—Your device may also transmit testing and other diagnostic (including location-based) information, and other non-personal information to Motorola or other third-party servers. This information is used to help improve products and services offered by Motorola. -
Page 110: Recycling
Alternatively, you may return unwanted mobile devices and electrical accessories to any Motorola Approved Service Center in your region. Details of Motorola approved national recycling schemes, and further information on Motorola recycling activities can be found at: www.motorola.com/recycling. -
Page 111: Hearing Aid Compatibility With Mobile Phones
Hearing Aid Compatibility with Mobile Phones Some Motorola phones are measured for compatibility with hearing aids. If the box for your particular model has “Rated for Hearing Aids” printed on it, the following explanation applies. When some mobile phones are used near some hearing devices (hearing aids and cochlear implants), users may detect a buzzing, humming, or whining noise. -
Page 112: Content Copyright
For instructions on how to obtain a copy of any source code being made publicly available by Motorola related to software used in this Motorola mobile device, you may send your request in writing to the address below. Please make sure that the request includes the model number and the software version number. -
Page 113: Product Registration
Please retain your original dated sales receipt for your records. For warranty service of your Motorola product you will need to provide a copy of your dated sales receipt to confirm warranty status. Thank you for choosing a Motorola product. -
Page 114: Owner's Record
(c) the name of your service provider, if applicable; (d) your address and telephone number. In the event the Product is not covered by the Motorola Limited Warranty, Motorola will inform the consumer of the availability, price and other conditions applicable to the repair of the Product. - Page 115 Play Store are trademarks of Google, Inc. All other product or service names are the property of their respective owners. © 2012 Motorola Mobility, Inc. All rights reserved. Caution: Motorola does not take responsibility for changes/modification to the transceiver. Product ID: MOTOROLA Photon Q 4G LTE (Model XT897) Manual Number: NNTNXXXXA 06/06/2012 Important Safety Information...
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Page 116: Manufacturer's Warranty
What Does this Limited Warranty Cover? Motorola Mobility Inc. or its subsidiaries' warranty obligations are limited to the terms and conditions set forth herein. Subject to the exclusions contained below, Motorola Mobility Inc or its subsidiaries ("Motorola") warrant this Mobile Phone, and any in-box accessories which accompany such Mobile Phone ("Product") against defects in materials and workmanship,... - Page 117 This Limited Warranty is only available in the country where the Product was purchased. Motorola may provide service outside the country of purchase, to the extent that it is possible and under the terms and conditions of the country of purchase.
- Page 118 (iii) use of the Products for commercial rental purposes; or (iv) external causes or acts which are not the fault of Motorola, including but not limited to flood, fire, earthquake, tornado or other acts of God, are excluded from coverage.
- Page 119 OTHER WARRANTIES AND REMEDIES, WHETHER ORAL OR WRITTEN, STATUTORY, EXPRESS OR IMPLIED. NO ORAL OR WRITTEN REPRESENTATIONS MADE BY MOTOROLA OR ANY SELLER, RESELLER OR DISTRIBUTOR OF THE PRODUCTS, INCLUDING EMPLOYEES AND AGENTS THEREOF, SHALL CREATE ANY ADDITIONAL WARRANTY OBLIGATIONS, INCREASE THE SCOPE, OR OTHERWISE MODIFY IN ANY MANNER THE TERMS OF THIS LIMITED WARRANTY.
- Page 120 APPLICATIONS, INCLUDING BUT NOT LIMITED TO PERSONAL CONTACTS, ADDRESS BOOKS, PICTURES, MUSIC AND GAMES WILL BE ERASED DURING THE REPAIR PROCESS, AND CAN NOT BE REINSTALLED BY MOTOROLA. TO AVOID LOSING SUCH INFORMATION, DATA, SOFTWARE OR OTHER APPLICATIONS PLEASE CREATE A BACK UP BEFORE YOU DELIVER YOUR...
- Page 121 ● IMPORTANT FCC INFORMATION: YOU MUST NOT MAKE OR ENABLE ANY CHANGES TO THE PRODUCT THAT WILL IMPACT ITS FCC GRANT OF EQUIPMENT AUTHORIZATION. THE FCC GRANT IS BASED ON THE PRODUCT'S EMISSION, MODULATION, AND TRANSMISSION CHARACTERISTICS, INCLUDING: POWER LEVELS, OPERATING FREQUENCIES AND BANDWIDTHS, SAR LEVELS, DUTY-CYCLE, TRANSMISSION MODES (E.G., CDMA, GSM), AND INTENDED METHOD OF USING THE PRODUCT (E.G., HOW THE PRODUCT IS HELD OR USED IN PROXIMITY TO THE BODY).
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Page 122: Index
Index 3-way Call, 20 Accounts Set Up, 61 Accounts Google Checkout™ Account, 71 Activation, 2 Airplane Mode, 22 Alarm Clock, 44 Applications Find and Install, 70 Manage or Remove, 71 Manage Your Downloads, 72 Request a Refund, 71 Apps Alarm Clock and Timer, 44 Browser, 79 Calculator, 45 06/06/2012... - Page 123 Turn On or Off, 48 Browser, 79 Adjust Settings, 80 Connect to the Web, 79 Go to a Specific Website, 80 See Options, 79 Select Links, 79 Your Browser, 79 Calendar Add Events, 43 Manage Events, 43 Call Guard, 68 Camcorder Record Videos, 55 Video Options, 55...
- Page 124 Refresh an Account, 65 View and Reply, 64 Emergency Numbers, 18 Enhanced 911 (E911), 19 Global Roaming Activating, 82 Contacting Sprint, 87 International Data Roaming, 85 Making and Receiving Worldwide Calls, 83 Status Messages, 86 Voicemail, 83 Gmail Access Account, 63 Gmail Send Message, 63 Gmail...
- Page 125 Location Settings, 28 Making a Conference Call, 20 microSD Card, 51 Delete or Share, 52 Format, 52 Inserting, 51 Unmount, 52 View Memory, 52 MOTOPRINT Add a Printer, 49 Print a Document or File, 49 My Location, 28 Navigation Touch Gestures, 10 Notification Ringtone Sound Settings, 25 Passwords...
- Page 126 Share, 57 Quick Office Programs, 45 Quickoffice Browse Files, 46 Create a New File, 46 Open a Document, 46 Quickoffice Tips, 46 QWERTY Keyboard, 14 Roaming, 68 SD Card, 33 Security Settings, 28 Set Up Voicemail, 3 Settings Running Services (Applications), 32 Unknown Application Sources, 32 Settings, 21 Accounts, 31...
- Page 127 Format Internal Storage, 33 Settings Mount/Unmount SD Card, 33 Settings Format SD Card, 33 Settings Language, 34 Settings Select Locale (Language), 34 Settings Personal Dictionary, 34 Settings Keyboard, 34 Settings Keyboard Input Method, 34 Settings Motorola Input, 34 Settings Index...
- Page 128 Built-In Keyboard, 35 Settings Voice Input, 35 Settings Voice Output, 36 Settings Date & Time Settings (Accessibility), 36 Settings System Updates, 36 Settings Phone Status, 36 Settings ® Bluetooth Connections, 47 Settings microSD Card, 52 Settings Gallery, 56 Settings Email Account, 65 Settings Roam Mode, 68 06/06/2012...
- Page 129 Text Auto-Correction, 16 Editing Tips, 16 Entering, 14 Text Messages Compose, 65 Text Messages and MMS, 65 Text Messaging New Messages Notification, 66 Save and Resume a Draft Message, 66 Send a Multimedia Message (MMS), 66 Text and MMS Options, 67 Three Way Call, 20 Timer, 44 Touchscreen...