Page 1 WF-C869R User's Guide...
Page 3: Table Of Contents
Product Parts - Back........................60 Checking for Software Updates......................61 Using Power Saving Settings ......................62 Changing the Sleep Timer Settings ....................62 Changing the Power Off Timer Settings ..................64 Epson Connect Solutions for Smartphones, Tablets, and More ............65...
Page 4 Android Printing Using the Epson Print Enabler ................72 Using Fire OS Printing ........................72 Using Windows 10 Mobile Printing ....................73 Using Epson Print and Scan App with Windows Tablets ..............73 Wi-Fi or Wired Networking........................75 Wi-Fi Infrastructure Mode Setup......................75 Selecting Wireless Network Settings from the Control Panel ............
Page 5 Copying Documents or Photos......................131 Copying Options..........................132 Printing from a Computer ........................136 Printing with the Standard Epson Printer Software - Windows ............136 Selecting Basic Print Settings - Windows ..................136 Paper Source Options - Windows ................... 139 Print Quality Options - Windows .....................
Page 6 Synchronizing Printer Settings - Epson Universal Print Driver - Windows ........177 Selecting Basic Print Settings - Epson Universal Print Driver - Windows ........179 Selecting Additional Layout and Print Options - Epson Universal Print Driver - Windows ... 181...
Page 7 Selecting Maintenance Options - Epson Universal Print Driver - Windows........183 Extended Settings - Epson Universal Print Driver - Windows ..........184 Selecting Default Print Settings - Epson Universal Print Driver - Windows........185 Locking Printer Settings - Epson Universal Print Driver - Windows ..........187 Epson Universal Print Driver Locked Setting Options .............
Page 8 Additional Scanning Settings - Main Settings Tab ............... 232 Additional Scanning Settings - Advanced Settings Tab ............... 232 Saving Scanned Documents as a Searchable PDF..............233 Image Format Options......................... 235 Scan Resolution Guidelines ......................236 Scanning Special Projects........................ 236 Scanning to a SharePoint Server or Cloud Service ..............236 Scanning Multi-Page Originals as Separate Files................
Page 9 Sending Faxes from the Product Control Panel................279 Sending a Fax Using the Keypad, Contact List, or History ............280 Fax Sending Options ......................282 Sending a Fax at a Specified Time ..................284 Sending a Fax on Demand ..................... 286 Sending a Stored Fax ......................
Page 10 Checking Ink and Maintenance Box Status with Windows ............316 Checking Ink and Maintenance Box Status - Mac ............... 318 Purchase Epson Ink Packs and Maintenance Boxes ............... 319 Ink Supply Unit (Ink Pack) Part Numbers..................319 Removing and Installing Ink Packs....................320 Printing with Black Ink and Expended Color Ink Packs ..............
Page 11 Solving Setup Problems ........................372 Product Does Not Turn On or Off....................373 Noise After Ink Installation ......................373 Software Installation Problems ....................373 Solving Network Problems ....................... 374 Product Cannot Connect to a Wireless Router or Access Point ..........374 Network Software Cannot Find Product on a Network..............
Page 12 Incorrect Colors ........................... 409 Solving Scanning Problems ......................410 Scanning Software Does Not Operate Correctly ................. 410 Cannot Start Epson Scan 2 ......................410 Solving Scanned Image Quality Problems ..................411 Image Consists of a Few Dots Only..................... 412 Line of Dots Appears in All Scanned Images................412 Straight Lines in an Image Appear Crooked ................
Page 13 Received Fax is Not Printed ......................419 Solving USB Device Problems ......................420 Cannot View or Print from a USB Device..................420 Cannot Save Files on a USB Device ................... 421 Cannot Transfer Files To or From a USB Device................. 421 Uninstall Your Product Software.......................
Page 14 Binding Arbitration and Class Waiver ....................451 Trademarks ............................454 Copyright Notice..........................454 libTIFF Software Acknowledgment....................455 A Note Concerning Responsible Use of Copyrighted Materials........... 456 Default Delay Times for Power Management for Epson Products ..........456 Copyright Attribution ........................456...
Page 15: Wf-C869R User's Guide
WF-C869R User's Guide Welcome to the WF-C869R User's Guide. For a printable PDF copy of this guide, click here.
Page 16: Product Basics
Using Fire OS Printing Using Windows 10 Mobile Printing Using Epson Print and Scan App with Windows Tablets Installing the Optional Cabinet and Paper Cassettes Follow the instructions in this section to install the optional cabinet and paper cassettes to your product.
Page 17 3. Make sure you have all the items shown here: Optional cabinet Side stands (×2) Front reinforcing bar Rear reinforcing bar Front cover Cabinet screws (×2) Rear brackets (×2) Bracket screws (x2) Side stand and reinforcing bar screws (×8)
Page 18 4. Place the stands between the cabinet's casters as shown. 5. Secure the stands to the cabinet with the included screws. Caution: Make sure the stands are securely attached or the product may fall over.
Page 19 6. Attach and secure the reinforcing bars to the stands with the included screws. 7. Place the cabinet on a flat surface and lock the front casters.
Page 20 8. Attach the front cover to the stands. 9. Remove the output tray from the product.
Page 21 10. Remove paper cassette 2 from the product. Note: If you are installing the optional cabinet under the optional paper cassette unit, remove the paper cassette from the optional cassette unit instead.
Page 22 11. Lift up your product or optional cassette unit and gently lower it onto the cabinet with the corners aligned. Secure the product or optional cassette unit to the cabinet with the included screws using a screwdriver. Note: Screws may be left over after installation.
Page 23 Warning: To lift the product, have two or more people hold it as shown here. Lifting from other areas may cause the product to fall or cause you to pinch your fingers when placing the product down. 12. Secure the back of the product or paper cassette unit to the cabinet using the included brackets and screws.
Page 24: Installing The Optional Paper Cassette Units
Installing the Optional Paper Cassette Units You can install up to two optional paper cassette units to provide more paper capacity. If you are using the optional cabinet, install the cabinet under the bottom optional cassette unit first. 1. Turn off the product, and unplug the power cord and any connected cables. Warning: To avoid electric shock, make sure you unplug the power cord.
Page 25 5. Remove the output tray. 6. Remove paper cassette 2 from the product.
Page 26 7. Remove the paper cassette from the optional paper cassette unit. 8. Stack all optional paper cassette units on top of each other and secure them to each other with the included screws.
Page 27 9. Lift up your product and gently lower it onto the paper cassette unit with the corners aligned. Secure the product to the paper cassette unit with the included screws using a screwdriver. Note: Screws may be left over after installation.
Page 28 Warning: To lift the product, have two people hold it as shown here. Lifting from other areas may cause the product to fall or cause you to pinch your fingers when placing the product down. 10. Secure the back of the paper cassette units to each other and to the product using the included brackets and screws.
Page 29 11. Insert a label into the holder indicating the paper size to be loaded in each of the paper cassettes.
Page 30 Enabling the Optional Paper Cassettes - Windows Enabling the Optional Paper Cassettes - Mac Parent topic: Installing the Optional Cabinet and Paper Cassettes Related tasks Synchronizing Printer Settings - Epson Universal Print Driver - Windows Enabling the Optional Paper Cassettes - PostScript Printer Software - Windows...
Page 31: Enabling The Optional Paper Cassettes - Windows
You need to enable the optional paper cassette units before you can use them with the printer software. Note: If you are using the Epson Universal Print Driver or PostScript (PS3) printer software, see the link below to enable the optional cassette units.
Page 32 Installing the Optional Paper Cassette Units Related tasks Synchronizing Printer Settings - Epson Universal Print Driver - Windows Enabling the Optional Paper Cassettes - PostScript Printer Software - Windows Enabling the Optional Paper Cassettes - PostScript Printer Software - Windows...
Page 33: Enabling The Optional Paper Cassettes - Mac
Enabling the Optional Paper Cassettes - Mac You need to enable the optional paper cassette units before you can use them with the printer software. Note: If you are using the PostScript (PS3) printer software, see the link below to enable the optional cassette units.
Page 34: Using The Control Panel
Related tasks Enabling the Optional Paper Cassettes - PostScript Printer Software - Mac Using the Control Panel See these sections to learn about the control panel and select control panel settings. Control Panel Buttons and Lights Selecting the Date and Time Selecting Your Country or Region Setting a Password and Locking the Control Panel Setting User Feature Restrictions (Access Control)
Page 35: Status Icon Information
Received Fax light home button The LCD screen log out button help button stop button Interrupt button Reset button Paper Setting button Job/Status button, the Error light, and the Data light The numeric keypad Contacts button The C clear button Status Icon Information Parent topic: Using the Control Panel...
Page 36: Selecting The Date And Time
Icons Description Displays the Fax Data Information screen. Press this icon to enable sleep mode and turn off the LCD screen. The indicated setting has changed. There is a problem with the indicated setting. Press the icon to resolve the problem. No Ethernet connection.
Page 37 2. Select Settings. 3. Select General Settings. 4. Select Basic Settings. 5. Select Date/Time Settings.
Page 38: Selecting Your Country Or Region
You see a screen like this: 6. Select Daylight Saving Time. 7. Select the setting that applies to your area: • Winter: it is winter or your region does not use Daylight Saving Time (DST) • Summer: it is spring or summer and your region uses Daylight Saving Time (DST) Note: If your region uses Daylight Saving Time (DST), you must change this setting to match the season.
Page 39 Note: If you change the country or region, your fax settings return to their defaults and you must select them again. This setting can be locked by an administrator. If you cannot access or change this setting, contact your administrator for assistance. 1.
Page 40: Setting A Password And Locking The Control Panel
4. Select Basic Settings. 5. Scroll down and select Country/Region. 6. Scroll up or down, if necessary, and select your country or region. You see a confirmation screen. 7. If the setting is correct, select Yes. (If not, select No and retry.) Parent topic: Using the Control Panel Setting a Password and Locking the Control Panel...
Page 41 Note: For more information on administration settings, see the Administrator's Guide. 1. Press the home button, if necessary. 2. Select Settings. 3. Select General Settings. You see a screen like this: 4. Scroll down and select System Administration. 5. Select Security Settings. 6.
Page 42 12. Turn Lock Setting on. When the control panel is locked, you must enter the password to access any of the locked settings. Note: If you forget your password, contact Epson for assistance. Entering Characters on the LCD Screen Using Presets...
Page 43: Entering Characters On The Lcd Screen
Entering Characters on the LCD Screen Follow these guidelines to enter characters for passwords and other settings. • To move the cursor, select the left or right arrows. • To change the case of letters, select • To delete the previous character, select •...
Page 44 2. Select Presets. You see a screen like this: 3. Select Add New. Enter the Administrator password, if necessary. Note: You can save up to 50 presets. 4. Select the function for which you want to set up a preset.
Page 45 You see the main screen for that function, such as the Copy screen: 5. Select the settings you want to save and select Register. You see a screen like this: 6. Select Name.
Page 46: Setting User Feature Restrictions (Access Control)
You see a screen like this: 7. Use the displayed keyboard to enter a name for the preset and select OK. 8. Select OK. When you copy, fax, or scan, you can use the preset by selecting Presets and selecting your preset name from the list.
Page 47: Changing Lcd Screen Language
3. Select General Settings. You see a screen like this: 4. Scroll down and select System Administration. 5. Select Security Settings. 6. Select Access Control. 7. Select On. 8. Enable Accept Unknown User Jobs to allow users to print from generic drivers or use the WSD scanning function.
Page 48: Adjusting Control Panel Sounds
1. Press the home button, if necessary. 2. Select Settings. 3. Select General Settings. You see a screen like this: 4. Select Basic Settings. 5. Scroll down and select Language. 6. Select a language. Parent topic: Using the Control Panel Adjusting Control Panel Sounds You can adjust the sound level heard when you press buttons on the control panel.
Page 49: Adjusting The Screen Brightness
You see a screen like this: 4. Select Basic Settings. 5. Select Sound. 6. Select Normal Mode or Quiet Mode. Note: Press the icon on the home screen to switch between Normal Mode and Quiet Mode. 7. Select Button Press. 8.
Page 50: Turning Off The Operation Time Out Setting
2. Select Settings. 3. Select General Settings. You see a screen like this: 4. Select Basic Settings. 5. Select LCD Brightness. 6. Do one of the following: • Press the – or + icons to decrease or increase the brightness. •...
Page 51: Preventing Pc Connection Via Usb
1. Press the home button, if necessary. 2. Select Settings. 3. Select General Settings. You see a screen like this: 4. Select Basic Settings. 5. Scroll down and set Operation Time Out to Off. Parent topic: Using the Control Panel Preventing PC Connection via USB You can disable access from a USB-connected computer.
Page 52 You see a screen like this: 4. Select Printer Settings. You see a screen like this: 5. Scroll down and select PC Connection via USB. 6. Select Disable.
Page 53: Product Parts Locations
Parent topic: Using the Control Panel Product Parts Locations See these sections to identify the parts on your product. Product Parts - Front Product Parts - Inside Product Parts - Back Parent topic: Product Basics...
Page 54: Product Parts - Front
Product Parts - Front Certain parts are labeled with a letter and number code. If you encounter any paper jams or errors, you can use these codes to locate and correct the problem. Automatic Document Feeder (ADF) cover (F) ADF edge guides...
Page 55 ADF input tray (F) ADF output tray Ink cases (P1, P2) Paper cassettes 1 and 2 (C1 and C2) Optional cassettes 3 and 4 (C3 and C4)
Page 56 Optional cabinet Rear paper feed edge guides Paper support and extension...
Page 57 Rear paper feed slot (B1) Feeder guard Output tray Paper cassette edge guides Paper cassette Parent topic: Product Parts Locations...
Page 58: Product Parts - Inside
Product Parts - Inside Certain parts are labeled with a letter and number code. If you encounter any paper jams or errors, use these codes to locate and correct the problem. Document cover...
Page 59 Scanner glass Control panel USB Type A port for external devices Print head Front cover (A) Parent topic: Product Parts Locations...
Page 60: Product Parts - Back
Product Parts - Back Certain parts are labeled with a letter and number code. If you encounter any paper jams or errors, use these codes to locate and correct the problem. Rear cover 2 (D2) AC inlet Rear cover 1 (D1) Paper cassette rear covers (E) Service USB port for future use(do not remove sticker)
Page 61: Checking For Software Updates
Note: If you are using a USB connection, make sure you insert the cable in the correct orientation. Parent topic: Product Parts Locations Checking for Software Updates Periodically, it's a good idea to check Epson's support website for free updates to your product software. Visit epson.com/support (U.S.), epson.ca/support...
Page 62: Using Power Saving Settings
• OS X: You can manually update the software by opening the Applications > Epson Software folder and selecting EPSON Software Updater. • macOS 10.12.x: You can manually update the software by opening the App Store, selecting Updates, searching for a software update option for Epson Software, and selecting Update.
Page 63 You see a screen like this: 4. Select Basic Settings. 5. Select Sleep Timer. Enter the administrator password, if necessary. You see a screen like this:...
Page 64: Changing The Power Off Timer Settings
6. Do one of the following: • Press the – or + icon to decrease or increase the number of minutes. • Press the number of minutes on the LCD screen, select the number of minutes from the on-screen keypad, and press OK. 7.
Page 65: Epson Connect Solutions For Smartphones, Tablets, And More
• Epson iPrint Mobile App • Epson Remote Print Scan and send a file as an email or upload it to an online service directly from your Epson product with Epson Scan to Cloud or the Epson iPrint Mobile App.
Page 66 2. Select Settings. 3. Select General Settings. You see a screen like this: 4. Select Web Service Settings. 5. Select Epson Connect Services You see a screen like this:...
Page 67: Using Epson Email Print
Epson Connect Solutions for Smartphones, Tablets, and More Using Epson Email Print With Epson Email Print, you can print from any device that can send email, such as your smartphone, tablet, or laptop. Just activate your product's unique email address. When you want to print, attach a PDF, Microsoft Office document, or photo to an email and send it to your product.
Page 68: Using Epson Remote Print
Using Epson Scan to Cloud The Epson Scan to Cloud service allows you to scan and send a file as an email or upload it to an online service directly from your Epson product. Register an email address or online services such as Box, DropBox, Evernote, or Google Drive with your Epson Connect account.
Page 69: Using Airprint
2. If you did not already set up an Epson Connect account when you installed your product software, visit epsonconnect.com to create your account and register your product to the Epson Connect service. Note: Make a note of your product's email address and password.
Page 70: Using Google Cloud Print
Selecting Default Paper Settings - Administrator Using Google Cloud Print With a Google Account, you can print from your Apple or Android device to your Epson product. You can also print from Chromebooks and the Google Chrome browser without drivers or cables.
Page 71: Setting Up Google Cloud Print On A Chromebook
With a Google Account, you can print from a Chromebook without drivers or cables. 1. Connect your Epson product to your wireless network. See the link below. 2. Turn on your Chromebook and connect it to the same wireless network as your product.
Page 72: Android Printing Using The Epson Print Enabler
Android Printing Using the Epson Print Enabler You can wirelessly print your documents, emails, photos, and web pages right from your Android phone or tablet (Android v4.4 or later). With a few taps, your Android device will discover your nearby Epson product and print.
Page 73: Using Windows 10 Mobile Printing
There is no software to download, no drivers to install, and no cables to connect. Look for the print option in your Windows 10 application to send whatever is on the screen to an Epson product. 1. Connect your Epson product to your wireless network. See the link below.
Page 74 Parent topic: Product Basics Related topics Wi-Fi or Wired Networking...
Page 75: Wi-Fi Or Wired Networking
Wi-Fi Infrastructure Mode Setup You can set up your product to communicate with your computer using a wireless router or access point. The wireless router or access point can be connected to your computer over a wireless or wired network. Epson product...
Page 76: Selecting Wireless Network Settings From The Control Panel
Epson website. The installer program guides you through network setup. Note: Breakdown or repair of this product may cause loss of fax and network data and settings. Epson is not responsible for backing up or recovering data and settings during or after the warranty period. We recommend that you make your own backup or print out your fax and network data and settings.
Page 77 You see a screen like this: 3. Select Router. 4. Select Start Setup, Change Settings, or Change to Wi-Fi Connection. 5. Select Wi-Fi Setup Wizard. 6. Select the name of your wireless network or select Enter Manually to enter the name manually. Use the displayed keypad to enter your network name.
Page 78 7. Select the Password field and enter your wireless password using the displayed keypad. Note: The network name and password are case sensitive. Be sure to correctly enter uppercase and lowercase letters, and numeric or special characters. • To move the cursor, press the left or right arrows. •...
Page 79: Wi-Fi Direct Mode Setup
You can set up your product to communicate directly with your computer or another device without requiring a wireless router or access point. In Wi-Fi Direct Mode, the product itself acts as a network access point for up to 4 devices. Epson product Computer with a wireless interface Other wireless device...
Page 80: Enabling Wi-Fi Direct Mode
Enabling Wi-Fi Direct Mode You can enable Wi-Fi Direct mode to allow direct communication between your product and computer or other devices without a wireless router or access point. 1. Press the home button, if necessary. 2. Press the icon. You see a screen like this: 3.
Page 81 You see a screen like this: 6. Use your computer or wireless device to select the Wi-Fi network name (SSID) displayed on the LCD screen, then enter the password shown. 7. Press the home button to exit. You see the icon on the LCD screen and should be able to connect to your product directly from your computer or device, and then print.
Page 82: Wi-Fi Protected Setup (Wps)
Wi-Fi Protected Setup (WPS) If your network uses a WPS-enabled wireless router or access point, you can quickly connect your product to the network using Wi-Fi Protected Setup (WPS). Note: To check if your router is WPS-enabled, look for a button labeled WPS on your router or access point.
Page 83: Printing A Network Status Sheet
5. Follow the instructions on the LCD screen to complete WPS setup. 6. Press the home button to exit. You see the icon on the LCD screen and should be able to connect to your product directly from your computer or device, and then print. If you are printing from a computer, make sure you installed the network software as described on the Start Here sheet.
Page 84: Configuring Email Server Settings
5. Select Network Status. 6. Select Print Status Sheet. 7. Select Print. Examine the settings shown on the network status sheet to diagnose any problems you have. Parent topic: Wi-Fi or Wired Networking Configuring Email Server Settings To use features such as scanning to email or forwarding faxes to email, you need to configure the email server.
Page 85: Changing Or Updating Network Connections
5. Select Email Server. 6. Select Server Settings. You see a screen like this: 7. Select one of the options shown above, then select the settings you want to use. Contact your internet service provider if necessary to confirm the authentication method for the email server. 8.
Page 86: Accessing The Web Config Utility
Wi-Fi connection. 1. Disconnect the USB cable from your product. 2. Uninstall your product software. 3. Download and install your product software from the Epson website using the instructions on the Start Here sheet. Parent topic: Changing or Updating Network Connections...
Page 87: Connecting To A New Wi-Fi Router
1. Do one of the following: • Windows: Uninstall your product software. • Mac: Go to the next step. 2. Download and install your product software from the Epson website using the instructions on the Start Here sheet. Parent topic:...
Page 88 1. Press the home button, if necessary. 2. Press the icon. You see a screen like this: 3. Select Router. 4. Select Change Settings. 5. Select Others. 6. Select Disable Wi-Fi. 7. Select Yes to disable Wi-Fi. Parent topic: Changing or Updating Network Connections...
Page 89: Enabling Epson Universal Print Driver (Pcl) Or Postscript Printing
Enabling Epson Universal Print Driver (PCL) or PostScript Printing Before enabling Epson Universal Print Driver (PCL) or PostScript printing on your product, make sure you have installed the software as described on the Start Here sheet. To download the Epson Universal Print Driver or PostScript drivers, visit epson.com/support...
Page 90 3. Follow the on-screen instructions until you see this screen: 4. Select Yes: Network connection and click OK. Note: Select the Set Default of Printer Control Language to PCL6 checkbox if you want to set the default printer language to PCL6. Leave this option deselected to set the printer language to ESC/P- R.
Page 91 After the software finishes searching for products, you see a screen like this: 5. Do one of the following: • If you are installing one product, make sure Add EPSON Universal Print Driver is selected and continue with the next step.
Page 92 6. Open the Select a port to connect a printer menu and select an existing printer port, if necessary. Otherwise, skip this option to create a new port automatically. 7. Select the product you want to install from the Found Printers list. Note: Deselect the Set as default printer checkbox if you do not want the product to be set as your default printer.
Page 93: Installing The Postscript (Ps3) Printer Software - Windows
Installing the PostScript (PS3) Printer Software - Windows If you did not install the standard Epson printer software, you need to install the PostScript (PS3) printer software before you can adjust the print settings and print to your network printer.
Page 94: Selecting Pdl (Page Description Language) Settings
8. Click Start and follow the on-screen instructions. Parent topic: Enabling Epson Universal Print Driver (PCL) or PostScript Printing Selecting PDL (Page Description Language) Settings You can select settings for PCL and PostScript printing using the control panel on the product.
Page 95 4. Select Printer Settings. You see a screen like this: 5. Select PDL Print Configuration. You see a screen like this:...
Page 96: Pdl Print Configuration Options
PDL Print Configuration Options Parent topic: Enabling Epson Universal Print Driver (PCL) or PostScript Printing PDL Print Configuration Options Select the PDL Print Configuration options you want to use for PCL or PostScript printing. PDL Print Configuration...
Page 97 PDL Print Configuration Available Description option settings 2-Sided Printing On/Off Selects duplex printing PCL Menu Font Source Resident Uses a font preinstalled on the printer Download Uses a font you have downloaded Font Number 1 to 111 Selects the default font number for the default font source Pitch 0.44 to 99.99 cpi...
Page 98: Selecting Printer Language And Interface Settings
PDL Print Configuration Available Description option settings Paper Source Assign Makes the paper source select command compatible with HP LaserJet 4 Makes the paper source select command compatible with HP LaserJet 4000, 5000, and 8000 Makes the paper source select command compatible with HP LaserJet 5S PS3 Menu Error Sheet...
Page 99 2. Select Settings. 3. Select General Settings. You see a screen like this: 4. Select Printer Settings. You see a screen like this:...
Page 100: Printing Language And Interface Options
Home screen. Printing Language and Interface Options Parent topic: Enabling Epson Universal Print Driver (PCL) or PostScript Printing Printing Language and Interface Options Select the printing language and interface options you want to use.
Page 101 3. Scroll down and select Print Status/Print. 4. Select Print Status Sheet. 5. Select PCL Font List or PS3 Font List. 6. Select Print to print the status sheet. Parent topic: Enabling Epson Universal Print Driver (PCL) or PostScript Printing...
Page 102: Loading Paper
Loading Paper and Envelopes in the Rear Paper Feed Slot Paper Loading Capacity Double-sided Printing Capacity Available Epson Papers Paper or Media Type Settings - Printing Software Selecting the Paper Settings for Each Source - Control Panel Selecting Default Paper Settings - Administrator Loading Paper in the Cassette You can load paper up to this size in the paper cassette: A3 (11.7 ×...
Page 103 2. Slide the front edge guide outward all the way, then slide the side edge guides to the paper size you are using. 3. Load paper with the printable side facedown and slide the front edge guide against the paper. Note: Make sure the paper fits beneath the arrow mark inside the edge guides.
Page 104 4. Make sure the paper size label matches the size of the paper loaded in the paper cassette. If necessary, remove the label holder and change the paper size indicated on the label. 5. Insert the paper cassette all the way into the product. Note: If the Paper Size Auto Detect setting is enabled, your product will automatically detect the size of the paper you loaded.
Page 105: Loading Paper And Envelopes In The Rear Paper Feed Slot
Loading Paper and Envelopes in the Rear Paper Feed Slot You can print envelopes or documents in a variety of paper types and sizes in the rear paper feed slot. 1. Open the feeder guard and pull up the paper support. 2.
Page 106 3. If you are inserting a stack of paper, fan the sheets and tap the stack on a flat surface to even the edges. Note: You can load one sheet of binder paper with holes on one of the long edges as shown. Do not select automatic 2-sided printing for this type of paper.
Page 107 • Load envelopes short edge first, with the flap facing down and the flap edge to the left, in the center of the slot. 5. Slide the edge guides against the paper, but not too tightly. 6. Extend the output tray.
Page 108 7. Press the Paper Setting button. You see a screen like this: 8. Select the size and type of paper you loaded. Always follow these paper loading guidelines: • Load only the recommended number of sheets. • Load paper short edge first, no matter which way your document faces. •...
Page 109: Paper Loading Capacity
[210 × 297 mm]) , and Legal (8.5 × 14 inches [216 × 356 mm]) Up to the arrow mark Epson Bright White Paper 200 sheets (cassette 1) 50 sheets 400 sheets (cassettes 2 to 4) Epson Photo Paper Glossy —...
Page 110 Epson Premium Presentation Paper 20 sheets Matte Epson Premium Presentation Paper Matte Double-sided Epson Brochure & Flyer Paper Matte Double-sided Thick paper 1 (25 to 41 lb [91 to 150 A3 (11.7 × 16.5 inches A3 (11.7 × 16.5 inches [297 ×...
Page 111 Paper type Loading capacity Paper cassettes Rear paper feed slot Thick paper 2 (41 to 55 lb [151 to 200 A3 (11.7 × 16.5 inches A3 (11.7 × 16.5 inches [297 × 420 mm]) and Legal [297 × 420 mm]) and Legal (8.5 ×...
Page 112: Double-Sided Printing Capacity
85 sheets (rear paper feed) (8.5 × 14 inches [216 × 356 mm]) Pre-printed paper High quality plain paper Epson Bright Letter (8.5 × 11 inches 200 sheets (cassette 1) White Paper [216 × 279 mm]), 400 sheets (cassettes 2 to 4)
Page 113 Paper type Size Double-sided Printing Capacity Auto Manual Epson Photo Letter (8.5 × 11 inches — — Paper Glossy [216 × 279 mm]), Legal (8.5 × 14 inches [216 × 356 mm]), A3 (11.7 × 16.5 inches [297 × 420 mm]), and 13 × 19 inches (330 ×...
Page 114: Available Epson Papers
You can purchase genuine Epson ink and paper at epson.com (U.S. sales) or epson.ca (Canadian sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada. Paper Type Size Part number...
Page 115 Paper Type Size Part number Sheet count Epson Brochure & Flyer Paper Letter (8.5 × 11 inches S042384 Matte Double-sided [216 × 279 mm]) Epson Premium Presentation 8 × 10 inches (203 × 254 mm) S041467 Paper Matte Letter (8.5 × 11 inches S041257 [216 ×...
Page 116 A3 (11.7 × 16.5 inches S041288 [297 × 420 mm]) 13 × 19 inches S041289 (330 × 483 mm) Epson Ultra Premium Photo Paper 4 × 6 inches (102 × 152 mm) S042181 Glossy S042174 5 × 7 inches (127 × 178 mm) S041945 8 ×...
Page 117: Paper Or Media Type Settings - Printing Software
Epson Premium Presentation Paper Matte Epson Premium Presentation Paper Matte Double- sided Epson Brochure & Flyer Paper Matte Double-sided Thick paper up to 25 to 41 lb (91 to 150 g/m Thick Paper 1 Thick paper up to 41 to 55 lb (151 to 200 g/m...
Page 118: Selecting The Paper Settings For Each Source - Control Panel
Selecting the Paper Settings for Each Source - Control Panel You can change the default paper size and paper type for each source using the control panel on the product. 1. Press the Paper Setting button. You see a screen like this: 2.
Page 119: Paper Type Settings - Control Panel
Paper Type Settings - Control Panel Parent topic: Loading Paper Paper Type Settings - Control Panel Select a Paper Type setting that matches the paper you loaded. Paper type loaded Paper Type setting Plain paper Plain Paper Epson Bright White Paper Letterhead paper Letterhead...
Page 120: Selecting Default Paper Settings - Administrator
Epson Premium Presentation Paper Matte Epson Premium Presentation Paper Matte Double- sided Epson Brochure & Flyer Paper Matte Double-sided Thick paper up to 25 to 41 lb (91 to 150 g/m Thick Paper 1 Thick paper up to 41 to 55 lb (151 to 200 g/m...
Page 121: Selecting The Default Printer Settings
Selecting the Default Printer Settings You can change default printer settings using the control panel on the product. Note: These settings can be locked by an administrator. If you cannot access these settings, contact your administrator for assistance. 1. Press the home button, if necessary.
Page 122: Paper Source Settings Options
You see a screen like this: 5. Select one of these options for the Auto Error Solversetting: • Turn on this setting to display a warning and print single-sided when a 2-sided printing error occurs, or to print only what the printer could process when a full memory error occurs. •...
Page 123: Selecting The Universal Print Settings
Paper Source Available settings Description Settings option Rear Paper Feed Select On to give printing priority to paper loaded in the rear Priority paper feed slot A4/Letter Auto Select On to switch the selected paper size to match the Switching loaded paper (Letter or A4) if the wrong size is selected Auto Select Copy...
Page 124 You see this screen: 4. Select Printer Settings. You see this screen: 5. Select Universal Print Settings. 6. Adjust the settings as necessary.
Page 125: Universal Print Settings Options
7. When you are finished, press the home button to exit. Universal Print Settings Options Parent topic: Selecting Default Paper Settings - Administrator Universal Print Settings Options Select the universal print setting options you want to use for your print jobs. Universal Print Available settings Description...
Page 126: Placing Originals On The Product
Placing Originals on the Product Follow the instructions here to place your original documents or photos on the product. Caution: Do not place anything on top of your product or use its cover as a writing surface to avoid damaging it. Placing Originals on the Scanner Glass Placing Originals in the Automatic Document Feeder Placing Originals on the Scanner Glass...
Page 127: Placing Originals In The Automatic Document Feeder
3. Close the document cover gently to keep your original in place. Caution: Do not push down on the document cover or scanner glass or you may damage the product. Parent topic: Placing Originals on the Product Related topics Copying Scanning Faxing Placing Originals in the Automatic Document Feeder...
Page 128 1. Slide the ADF edge guide outward. 2. Fan your stack of originals and tap them gently on a flat surface to even the edges.
Page 129 3. Insert the originals into the ADF faceup and top-edge first. The ADF icon on the Copying, Scanning, and Faxing screens lights up. Note: The ADF should automatically detect the size of your original. If the document size isn't automatically detected, you need to manually select it.
Page 130 4. Slide the ADF edge guide against the originals, but not too tightly. Parent topic: Placing Originals on the Product Related references Mac System Requirements Related topics Copying Scanning Faxing...
Page 131: Copying
Copying Options Copying Documents or Photos You can copy documents or photos onto various sizes and types of paper, including Epson special papers. 1. Place your original document or photo on the scanner glass, or place multi-page documents in the ADF.
Page 132: Copying Options
5. To print more than one copy, press a number key on the product's control panel, or select Copies and use the displayed keypad to enter the number of copies. 6. Change any of the displayed settings as necessary. 7. Select Advanced to view and change additional copy settings, if necessary. 8.
Page 133 Copying option Available settings Description Paper Setting Various sources Select the paper source that you want to use. If you select Auto, paper is fed automatically depending on the paper settings you selected for the paper sources. Original Size Various sizes Select the document size of your original Density Varying levels...
Page 134 Copying option Available settings Description Finishing Group (Same Select to print multiple copies of a multi-page document in Pages) unordered groups Collate (Page Select to print multiple copies of a multi-page document in Order) ordered sets Mixed Size Select On to copy originals of varying sizes in their original Originals sizes Orientation...
Page 135 Copying option Available settings Description Remove Punch Select On to erase the binding holes on a document Holes ID Card Copy Select On to copy both sides of an ID card onto one side of a sheet of paper Parent topic: Copying...
Page 136: Printing From A Computer
Note: If you have an Internet connection, it is a good idea to check for updates to your product software on Epson's support website. If you see a Software Update screen, select Enable automatic checking and click OK. The update scans your system to see if you have the latest product software. Follow the on-screen instructions.
Page 137 1. Open a photo or document for printing. 2. Select the print command in your application. Note: You may need to select a print icon on your screen, the Print option in the File menu, or another command. See your application's help utility for details. 3.
Page 138 15. To reduce noise during printing when you select Plain Paper/Bright White Paper, select On in the Quiet Mode menu. Paper Source Options - Windows Print Quality Options - Windows Multi-Page Printing Options - Windows Parent topic: Printing with the Standard Epson Printer Software - Windows Related references Paper or Media Type Settings - Printing Software...
Page 139: Paper Source Options - Windows
Double-sided Printing Capacity Related tasks Printing Your Document or Photo - Windows Entering a User ID and Password for Printing Paper Source Options - Windows You can select any of the available options in the Paper Source menu to print on the paper loaded in that source.
Page 140: Multi-Page Printing Options - Windows
High For photos and graphics with high print quality. More Settings Opens a window that lets you choose among levels of speed and quality. Parent topic: Selecting Basic Print Settings - Windows Multi-Page Printing Options - Windows You can select any of the available options in the Multi-Page menu to set up your multi-page print job. 2-Up and 4-Up Prints 2 or 4 pages on one sheet of paper.
Page 141 • Manual (Long-edge binding) to print your double-sided print job by printing one side and prompting you to flip the paper over on the long edge to print the other side (recommended for paper types that do not support automatic duplexing). •...
Page 142 You see this window: 3. Select the double-sided printing options you want to use. 4. Click OK to return to the Main tab.
Page 143 10. Follow any instructions displayed on the screen during printing. Double-sided Printing Options - Windows Print Density Adjustments - Windows Parent topic: Printing with the Standard Epson Printer Software - Windows Related references Double-sided Printing Capacity Related tasks Selecting Basic Print Settings - Windows...
Page 144: Double-Sided Printing Options - Windows
Double-sided Printing Options - Windows You can select any of the available options on the 2-Sided Printing Settings window to set up your double-sided print job. Binding Edge Options Select a setting that orients double-sided print binding in the desired direction. Binding Margin Options Select options that define a wider margin to allow for binding.
Page 145: Selecting Additional Layout And Print Options - Windows
Selecting Additional Layout and Print Options - Windows You can select a variety of additional layout and printing options for your document or photo on the More Options tab. 1. To change the size of your printed document or photo, select the Reduce/Enlarge Document checkbox and select one of these sizing options: •...
Page 146 5. Select any of the Additional Settings options to customize your print. Custom Color Correction Options - Windows Image Options and Additional Settings - Windows Header/Footer Settings - Windows Parent topic: Printing with the Standard Epson Printer Software - Windows Related tasks Printing Your Document or Photo - Windows...
Page 147: Custom Color Correction Options - Windows
Custom Color Correction Options - Windows You can select any of the available options in the Color Correction window to customize the image colors for your print job. Color Controls Lets you select a Color Mode setting, individual settings for Brightness, Contrast, Saturation, and Density, and individual color tones.
Page 148: Image Options And Additional Settings - Windows
Lets you manage color using installed color printing profiles. No Color Adjustment Turns off color management in your printer software so you can manage color using only your application software. Parent topic: Selecting Additional Layout and Print Options - Windows Image Options and Additional Settings - Windows You can select any of the Image Options and Additional Settings to customize your print.
Page 149: Header/Footer Settings - Windows
High Speed Speeds up printing but may reduce print quality. Mirror Image Flips the printed image left to right. Parent topic: Selecting Additional Layout and Print Options - Windows Header/Footer Settings - Windows You can select any of the Header/Footer Settings options to add headers or footers when you print. The items are available to print at the top or bottom of your pages, in either the left, right, or center of the page.
Page 150: Selecting A Printing Preset - Windows
Selecting a Printing Preset - Windows For quick access to common groups of print settings, you can select a printing preset on the Main or More Options tab. Note: You can create your own preset by clicking the Add/Remove Presets button. 1.
Page 151 You see the available Printing Presets on the left: 2. Place your cursor over one of the Printing Presets to view its list of settings. 3. Click on a preset to change its settings, or use any of the available options on the screen to control your printing presets.
Page 152: Selecting Extended Settings - Windows
5. Click OK. Parent topic: Printing with the Standard Epson Printer Software - Windows Selecting Extended Settings - Windows You can select additional settings that apply to all the print jobs you send to your product. 1. Access the Windows Desktop and right-click the...
Page 153: Extended Settings - Windows
7. Click OK to close the printer software window. Extended Settings - Windows Parent topic: Printing with the Standard Epson Printer Software - Windows Extended Settings - Windows You can select from these settings on the Extended Settings window. Enable EPSON Status Monitor 3 Enables product monitoring for ink and paper supplies and other issues.
Page 154: Printing Your Document Or Photo - Windows
Separator Page Before each document, prints a separator page containing the title, user, date, and time. Always Spool RAW Datatype Increases print speed and may solve other printing problems. Page Rendering Mode Increases print speed when printing is extremely slow or the print head stops during printing. Print as Bitmap Increases print speed when printing is extremely slow or the print head stops during printing, and other settings do not help.
Page 155: Locking Printer Settings - Windows
You see your application's Print window, such as this one: 2. Click OK or Print to start printing. Parent topic: Printing with the Standard Epson Printer Software - Windows Locking Printer Settings - Windows Windows administrators can lock access to some printer settings to prevent unauthorized changes.
Page 156 • Windows Vista: Click and select Control Panel. Click Printer under Hardware and Sound, then right-click your product and select Properties. • Windows XP: Click Start and select Printers and Faxes. Right-click your product and select Properties. 2. Click the Optional Settings tab. Note: You can prevent access to the Optional Settings tab by changing the user or group permissions in the Security tab.
Page 157: Locked Setting Options
Locked Setting Options Parent topic: Printing with the Standard Epson Printer Software - Windows Locked Setting Options Select the options you want to use for any locked print settings. Setting Options Description Anti-Copy Various data items Lets you select the data to use for the pattern or prohibit anti-...
Page 158: Entering A User Id And Password For Printing
Entering a User ID and Password for Printing If you enabled Access Control on the product, you must enter a user ID and password in the printer driver to be able to print. Note: If you do not know the user ID or password, contact your administrator for assistance. 1.
Page 159: Selecting Default Print Settings - Windows
5. Enter your user name and password. 6. Click OK. Parent topic: Printing with the Standard Epson Printer Software - Windows Selecting Default Print Settings - Windows When you change your print settings in a program, the changes apply only while you are printing in that program session.
Page 160: Changing The Language Of The Printer Software Screens
Changing the Language of the Printer Software Screens Parent topic: Printing with the Standard Epson Printer Software - Windows Changing the Language of the Printer Software Screens You can change the language used on the Windows printer software screens.
Page 161: Changing Automatic Update Options
You see the maintenance options: 4. Select the language you want to use as the Language setting. 5. Click OK to close the printer software window. The printer software screens appear in the language you selected the next time you access them. Parent topic: Selecting Default Print Settings - Windows Changing Automatic Update Options...
Page 162: Printing On A Mac With The Epson Standard Printer Software
Related tasks Checking for Software Updates Printing on a Mac with the Epson Standard Printer Software You can print with your product using any Mac printing program, as described in these sections. Note: If you have an Internet connection, it is a good idea to check for updates to your product software on Epson's support website.
Page 163: Selecting Basic Print Settings - Mac
Selecting Double-sided Printing Settings - Mac Managing Color - Mac Selecting Printing Preferences - Mac Printing Your Document or Photo - Mac Parent topic: Printing from a Computer Selecting Basic Print Settings - Mac Select the basic settings for the document or photo you want to print. 1.
Page 164 You see the expanded printer settings window for your product: Note: The print window may look different, depending on the Mac OS version and the application you are using. 5. Select the Copies and Pages settings as necessary. Note: If you do not see these settings in the print window, check for them in your application before printing.
Page 165 6. Select the page setup options: Paper Size and Orientation. Note: If you do not see these settings in the print window, check for them in your application before printing. They may be accessible by selecting Page Setup from the File menu. 7.
Page 166 Paper Source Options - Mac Print Quality Options - Mac Print Options - Mac Parent topic: Printing on a Mac with the Epson Standard Printer Software Related references Paper or Media Type Settings - Printing Software Related tasks Selecting Page Setup Settings - Mac...
Page 167: Paper Source Options - Mac
Paper Source Options - Mac You can select any of the available options in the Paper Source menu to print on the paper loaded in that source. Auto Select Automatically selects the paper source based on the selected paper size. Cassette 1 Selects the paper in cassette 1 as the paper source.
Page 168: Print Options - Mac
Note: If you are printing an envelope, select the icon. Note: You can reduce or enlarge the size of the printed image by selecting Paper Handling from the pop-up menu and selecting a scaling option. Parent topic: Printing on a Mac with the Epson Standard Printer Software...
Page 169: Selecting Print Layout Options - Mac
• To invert or flip the printed image, select the Reverse page orientation or Flip horizontally settings. Parent topic: Printing on a Mac with the Epson Standard Printer Software Selecting Double-sided Printing Settings - Mac You can print on both sides of the paper by selecting Two-sided Printing Settings from the pop-up...
Page 170 4. Print a test copy of your double-sided document to test the selected settings. 5. Follow any instructions displayed on the screen during printing. Double-sided Printing Options and Adjustments - Mac Parent topic: Printing on a Mac with the Epson Standard Printer Software...
Page 171: Double-Sided Printing Options And Adjustments - Mac
Related references Double-sided Printing Capacity Double-sided Printing Options and Adjustments - Mac You can select any of the available options in the Two-sided Printing Settings or Output Settings pop-up menu to set up your double-sided print job. Long-Edge binding Orients double-sided printed pages to be bound on the long edge of the paper. Short-Edge binding Orients double-sided printed pages to be bound on the short edge of the paper.
Page 172: Color Matching And Color Options - Mac
Color Matching and Color Options - Mac Parent topic: Printing on a Mac with the Epson Standard Printer Software Color Matching and Color Options - Mac You can select from these settings on the Color Matching and Color Options menus.
Page 173: Selecting Printing Preferences - Mac
Color Options Settings Manual Settings Lets you select manual color adjustments. Click the arrow next to Advanced Settings and select settings for Brightness, Contrast, Saturation, and individual color tones. You can also select a color Mode setting for printing photos and graphics and the Fix Red-Eye setting to reduce or remove red- eye in photos.
Page 174: Printing Preferences - Mac
4. Select any of the available printing preferences. 5. Click OK. Printing Preferences - Mac Parent topic: Printing on a Mac with the Epson Standard Printer Software Printing Preferences - Mac You can select from these settings on the Options or Driver tab. Thick Paper and Envelopes Prevents ink from smearing when you print on envelopes or other thick paper.
Page 175: Printing Your Document Or Photo - Mac
Click Print at the bottom of the print window. Checking Print Status - Mac Parent topic: Printing on a Mac with the Epson Standard Printer Software Checking Print Status - Mac During printing, you can view the progress of your print job, control printing, and check ink status.
Page 176: Printing With The Epson Universal Print Driver - Windows
Printing Your Document or Photo - Mac Printing with the Epson Universal Print Driver - Windows You can print with the Epson Universal Print Driver using any Windows printing program, as described in these sections. Synchronizing Printer Settings - Epson Universal Print Driver - Windows...
Page 177: Synchronizing Printer Settings - Epson Universal Print Driver - Windows
Control Panel. Click Printer under Hardware and Sound, then right-click EPSON Universal Print Driver and select Properties. • Windows XP: Click Start and select Printers and Faxes. Right-click EPSON Universal Print Driver and select Properties. 2. Click the Optional Settings tab.
Page 178 The product's settings and other information appears in the Current Printer Information area. 4. Click OK. Parent topic: Printing with the Epson Universal Print Driver - Windows Related tasks Enabling the Optional Paper Cassettes - Windows...
Page 179: Selecting Basic Print Settings - Epson Universal Print Driver - Windows
Note: You may need to select a print icon on your screen, the Print option in the File menu, or another command. See your application's help utility for details. 3. If necessary, select EPSON Universal Print Driver as the printer you want to use. Note: You may also need to select Properties or Preferences to view your print settings.
Page 180 14. To save your print job as a project that can be modified and combined with other print jobs, select Job Arranger Lite. Parent topic: Printing with the Epson Universal Print Driver - Windows Related references Paper or Media Type Settings - Printing Software...
Page 181: Selecting Additional Layout And Print Options - Epson Universal Print Driver - Windows
Selecting Additional Layout and Print Options - Epson Universal Print Driver - Windows You can select a variety of additional layout and printing options for your document or photo on the More Options tab. Note: For more information about a setting, right-click it and select Help.
Page 182 Note: Confidential print jobs are cleared from the product's memory after printing. 5. Select any of the Additional Settings options to customize your print. Parent topic: Printing with the Epson Universal Print Driver - Windows Related references Custom Color Correction Options - Windows...
Page 183: Selecting Maintenance Options - Epson Universal Print Driver - Windows
Selecting Maintenance Options - Epson Universal Print Driver - Windows You can select maintenance and other optional settings on the Maintenance tab. Note: For more information about a setting, right-click it and select Help. • Nozzle Check lets you print a nozzle check pattern to check for clogged nozzles.
Page 184: Extended Settings - Epson Universal Print Driver - Windows
• Printer and Option Information displays information on the printer settings and any optional equipment installed. • Language lets you change the language of the printer software screens. Extended Settings - Epson Universal Print Driver - Windows Parent topic: Printing with the Epson Universal Print Driver - Windows...
Page 185: Selecting Default Print Settings - Epson Universal Print Driver - Windows
Control Panel > Hardware and Sound > Devices and Printers. Right-click EPSON Universal Print Driver and select Print Preferences. • Windows 8.x: Navigate to the Apps screen and select Control Panel > Hardware and Sound > Devices and Printers. Right-click EPSON Universal Print Driver and select Print Preferences.
Page 186 Control Panel. Click Printer under Hardware and Sound, right-click EPSON Universal Print Driver, and select Printing Preferences. • Windows XP: Click Start and select Printers and Faxes. Right-click EPSON Universal Print Driver and select Printing Preferences. You see the printer settings window: Note: For more information about a setting, right-click it and select Help.
Page 187: Locking Printer Settings - Epson Universal Print Driver - Windows
Control Panel. Click Printer under Hardware and Sound, then right-click EPSON Universal Print Driver and select Properties. • Windows XP: Click Start and select Printers and Faxes. Right-click EPSON Universal Print Driver and select Properties. 2. Click the Optional Settings tab.
Page 188: Epson Universal Print Driver Locked Setting Options
6. Click OK. Epson Universal Print Driver Locked Setting Options Parent topic: Printing with the Epson Universal Print Driver - Windows Epson Universal Print Driver Locked Setting Options Select the options you want to use for any locked print settings.
Page 189: Adding Network Printers - Epson Universal Print Driver - Windows
Locking Printer Settings - Epson Universal Print Driver - Windows Adding Network Printers - Epson Universal Print Driver - Windows You can use the Epson Universal Print Driver to find and add network printers. 1. Do one of the following: •...
Page 190 Control Panel. Click Printer under Hardware and Sound, then right-click EPSON Universal Print Driver and select Properties. • Windows XP: Click Start and select Printers and Faxes. Right-click EPSON Universal Print Driver and select Properties. 2. Click the Optional Settings tab.
Page 191 The selected printer or printers appear in the lower section of the screen. 7. Select the checkbox next to the product you want to make your default printer, if necessary. 8. Click OK. Parent topic: Printing with the Epson Universal Print Driver - Windows...
Page 192: Printing With The Postscript (Ps3) Printer Software - Windows
Note: The PostScript printer software supports products that are connected via Ethernet. If your product is connected via USB, you will need to install the standard Epson printer software. To download the standard Epson printer software, visit epson.com/support...
Page 193: Selecting Basic Print Settings - Postscript Printer Software - Windows
You see a window like this: 3. Select the number of optional cassettes installed as the Lower Cassette Unit setting. 4. Click OK. The optional paper cassettes are now enabled. Parent topic: Printing with the PostScript (PS3) Printer Software - Windows Selecting Basic Print Settings - PostScript Printer Software - Windows Select the basic settings for the document or photo you want to print.
Page 194 • Letter (8.5 × 11 inches [216 × 279 mm]) • No. 10 (4.1 × 9.5 inches [105 × 241 mm]) 1. Open a photo or document for printing. 2. Select the print command in your application. Note: You may need to select a print icon on your screen, the Print option in the File menu, or another command.
Page 195 7. To print multiple pages on one sheet of paper, adjust the Pages per Sheet setting. 8. To create a folded booklet out of your photo or document, select the Booklet option. 9. Click the Paper/Quality tab. You see this window: 10.
Page 196: Selecting Additional Layout And Print Options - Postscript Printer Software - Windows
Selecting Additional Layout and Print Options - PostScript Printer Software - Windows You can select a variety of additional layout and printing options for your document or photo by clicking the Advanced button. 1. Select the size of the paper you loaded as the Paper Size setting. 2.
Page 197: Selecting Default Print Settings - Postscript Printer Software - Windows
7. Adjust the Pages Per Sheet Layout setting to change the order of multiple pages on a single sheet of paper when you have adjusted the Pages Per Sheet setting on the Layout tab. 8. Adjust the Booklet Binding Edge setting to change the orientation of your printed booklet. 9.
Page 198: Printing With The Postscript (Ps3) Printer Software - Mac
Note: The PostScript printer software supports products that are connected via Ethernet. If your product is connected via USB, you will need to install the standard Epson printer software. To download the standard Epson printer software, visit epson.com/support (U.S.),...
Page 199: Enabling The Optional Paper Cassettes - Postscript Printer Software - Mac
Enabling the Optional Paper Cassettes - PostScript Printer Software - Mac Selecting Basic Print Settings - PostScript Printer Software - Mac Selecting Page Setup Settings - PostScript Printer Software - Mac Selecting Print Layout Options - PostScript Printer Software - Mac Sizing Printed Images - PostScript Printer Software - Mac Managing Color - PostScript Printer Software - Mac Printing Your Document or Photo - PostScript Printer Software - Mac...
Page 200: Selecting Basic Print Settings - Postscript Printer Software - Mac
4. Select the number of optional cassettes installed as the Lower Cassette Unit setting. 5. Click OK. The optional paper cassettes are now enabled. Parent topic: Printing with the PostScript (PS3) Printer Software - Mac Related tasks Enabling the Optional Paper Cassettes - Mac Selecting Basic Print Settings - PostScript Printer Software - Mac Select the basic settings for the document or photo you want to print.
Page 201 You see the expanded printer settings window for your product: Note: The print window may look different, depending on the Mac OS version and the application you are using. 5. Select the Two-Sided, Copies, and Pages settings as necessary. Note: If you do not see these settings in the print window, check for them in your application before printing.
Page 202 6. Select the page setup options: Paper Size and Orientation. Note: If you do not see these settings in the print window, check for them in your application before printing. They may be accessible by selecting Page Setup from the File menu. 7.
Page 203 10. Select Printer Features from the pop-up menu. You see these settings: 11. Select Plain as the MediaType setting. 12. Select one of the following Print Quality options: • For fast printing with reduced quality, select Fast. • For printing text and graphics with good quality and print speed, select Fine.
Page 204 • For the best printing with reduced speed, select Maximum. 13. Select Color from the Feature Sets pop-up menu. You see these settings: 14. Select a Color Mode option: • To print a color document or photo, select the Color setting. •...
Page 205: Selecting Page Setup Settings - Postscript Printer Software - Mac
Selecting Page Setup Settings - PostScript Printer Software - Mac Depending on your application, you may be able to select the paper size and orientation settings from the print window. Note: If you do not see these settings in the print window, check for them in your application before printing.
Page 206: Selecting Print Layout Options - Postscript Printer Software - Mac
Selecting Print Layout Options - PostScript Printer Software - Mac You can select a variety of layout options for your document or photo by selecting Layout from the pop- up menu on the print window. • To print multiple pages on one sheet of paper, select the number of pages in the Pages per Sheet pop-up menu.
Page 207: Sizing Printed Images - Postscript Printer Software - Mac
Sizing Printed Images - PostScript Printer Software - Mac You can adjust the size of the image as you print it by selecting Paper Handling from the pop-up menu on the Print window. • To print only selected pages in a multi-page document, select an option from the Pages to Print pop- up menu.
Page 208: Printing Your Document Or Photo - Postscript Printer Software - Mac
1. Select Color Matching from the pop-up menu in the print window. 2. Do one of the following: • To print using standard color profiles for your product and paper to help match image colors, select ColorSync. Select one of the available Profile options to change the active color profile. •...
Page 209: Checking Print Status - Postscript Printer Software - Mac
Click Print at the bottom of the print window. Checking Print Status - PostScript Printer Software - Mac Parent topic: Printing with the PostScript (PS3) Printer Software - Mac Checking Print Status - PostScript Printer Software - Mac During printing, you can view the progress of your print job, control printing, and check ink status. 1.
Page 210: Cancelling Printing Using A Product Button
You see the print status window: 2. Select the following options as necessary for your Mac OS version: • To cancel printing, click the print job and click or Delete. • To pause a print job, click the print job and click or Hold.
Page 211: Scanning
Note: You can also scan using Document Capture Pro (Windows) or Document Capture (Mac). Starting a Scan Using the Product Control Panel Starting a Scan Using the Epson Scan 2 Icon Starting a Scan from a Scanning Program Starting a Scan from a Smart Device...
Page 212 Pro when your product is connected to your computer's USB port. • Memory Device saves your scan file on a USB device and lets you select the file format, quality, and other settings. • Cloud sends your scanned files to a destination that you have registered with Epson Connect.
Page 213: Scanning To Email
Adding and Assigning Scan Jobs with Document Capture Pro or Document Capture Control Panel Scanning Options Parent topic: Starting a Scan Related tasks Using Epson Scan to Cloud Using Presets Entering Characters on the LCD Screen Related topics Placing Originals on the Product Scanning to Email You can scan an original and email the scanned file using your product's control panel.
Page 214 You see a screen like this: 4. Select Email. You see a screen like this: 5. Do one of the following: • Select Contacts and choose an email address from the Contacts list.
Page 215: Scanning To A Network Folder Or Ftp Server
• Select Keyboard to use the displayed keyboard to enter the address for the recipient and press • Select History to choose an email address from your recent scan history. • Select an email address from any displayed frequent contacts. 6.
Page 216 You see a screen like this: 4. Select Network Folder/FTP. You see a screen like this: 5. Do one of the following: • Select Contacts and choose a saved location from the Contacts list.
Page 217 • Select Keyboard, then select the Communication Mode field and select Network Folder (SMB) or FTP. Then select the Location field and enter the folder location, and press OK. Enter other information as necessary. Enter the folder path name for the Location setting in one of the following formats depending on the Communication Mode setting you selected: •...
Page 218: Adding And Assigning Scan Jobs With Document Capture Pro Or Document Capture
Adding and Assigning Scan Jobs with Document Capture Pro or Document Capture You can view, change, or add available default scan settings when you scan using the Document Capture Pro option on the product control panel. You do this by accessing the scan jobs in the Document Capture Pro (Windows) or Document Capture (Mac) program.
Page 219: Control Panel Scanning Options
5. Select the jobs that you want to assign to any of the pull-down menus. You can now use the added scan jobs when you scan from the product control panel. 6. Click OK, then click OK again. Parent topic: Starting a Scan Using the Product Control Panel Related topics Placing Originals on the Product...
Page 220 Scan to setting Available options Description Edit Location Communication Lets you select Network Folder (SMB) or FTP Mode Location Lets you enter a folder path in which to save scanned images User Name Lets you enter a user name for the selected folder path Password Lets you enter a password for the selected folder...
Page 221 Scan to setting Available options Description Scan Area Auto Detect Select to automatically adjust the scan area Letter Select the page size for documents Legal Half Letter Executive Auto Cropping Select for photos with dark edges Max Area Select for most photos Original Type Text Specifies the type of original you are scanning...
Page 222: Starting A Scan Using The Epson Scan 2 Icon
Starting a Scan Using the Epson Scan 2 Icon You can start the Epson Scan 2 program to select scan settings, scan, and save the scanned image to a file. Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section.
Page 223 You see an Epson Scan 2 window like this:...
Page 224: Starting A Scan From A Scanning Program
Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S;...
Page 225 You see an Epson Scan 2 window like this:...
Page 226: Starting A Scan From A Smart Device
Placing Originals on the Product Starting a Scan from a Smart Device You can start a scan from a smart device using the Epson iPrint app. You can save the scanned document to your device or a cloud service, e-mail it, or print it.
Page 227 Start, and select All Programs or Programs. Select EPSON Software > Document Capture Pro. • Mac: Open the Applications folder, open the Epson Software folder, and select Document Capture. Select your product and click OK, if necessary. You see a window like this: 2.
Page 228 • Windows: Click Detailed Settings. Select any displayed scan settings you want to use and click • Mac: If you installed Epson Scan, close the Scan Settings window, open the Scan menu at the top of the screen and select Displays the EPSON Scan Setup Screen. Click the Scan icon.
Page 229: Scanning In Epson Scan 2
Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S;...
Page 230 You see this window:...
Page 231 3. Select the Scanning Side setting if you are scanning from the ADF. 4. Select the Document Size setting that matches the size of your original, or select Auto Detect to have Epson Scan 2 automatically detect the size. You can select Customize to enter a custom size, if necessary.
Page 232: Additional Scanning Settings - Main Settings Tab
Placing Originals on the Product Additional Scanning Settings - Main Settings Tab You can select these additional scanning settings on the Epson Scan 2 Main Settings tab. Not all adjustment settings may be available, depending on other settings you have chosen.
Page 233: Saving Scanned Documents As A Searchable Pdf
Corrects skewed originals, image contents, or both. Parent topic: Scanning in Epson Scan 2 Saving Scanned Documents as a Searchable PDF You can scan a document and save the text in a searchable PDF. In a searchable PDF, text is...
Page 234 Note: The required Epson Scan 2 OCR Component is installed automatically when you install your product software as instructed on the Start Here sheet. If you install your scanner software programs individually, be sure to also install this component if you want to perform OCR.
Page 235: Image Format Options
Image Format Options You can select different image formats and related options. For details on available options, click the ? icon on the Epson Scan 2 Image Format Options window. Not all image formats have options. Bitmap (*.bmp) A standard image file format for most Windows programs.
Page 236: Scan Resolution Guidelines
If you plan to enlarge a scanned image so you can print it at a larger size, you may need to increase the resolution from the default resolution set by Epson Scan 2. Follow these guidelines to determine the resolution setting you need: •...
Page 237 Start, and select All Programs or Programs. Select EPSON Software > Document Capture Pro. • Mac: Open the Applications folder, open the Epson Software folder, and select Document Capture. Select your product and click OK, if necessary. You see a window like this: 2.
Page 238: Scanning Multi-Page Originals As Separate Files
5. Click one of the cloud service Destination icons to choose where to save your scanned file. • Web Folder (WebDAV) • Evernote (Windows only) • Google Drive • SugarSync • Microsoft SharePoint server (Windows only) Note: You may need to click the arrow next to the icons in order to see all of them. The available icons may vary, depending on the software version you are using.
Page 239 2. Do one of the following to start Document Capture Pro: • Windows 10: Click and select EPSON Software > Document Capture Pro. • Windows 8.x: Navigate to the Apps screen and select Document Capture Pro. • Windows (other versions): Click or Start, and select All Programs or Programs.
Page 240: Entering A User Id And Password For Scanning
If you enabled Access Control on the product, a user ID and password may be required to scan. You can enter the user ID and password in Epson Scan 2. Note: If you do not know the user ID or password, contact your administrator for assistance.
Page 241: Creating Contacts For Scanning
You see this window: 3. Select Access Control. 4. Enter your user name and password. 5. Click OK. Parent topic: Scanning Creating Contacts for Scanning You can create a list of contacts for scanning to email or to a network folder or FTP. Note: Contacts can be locked by an administrator.
Page 242 You see a screen like this: 5. Select Add Entry. 6. Select Add Contact. 7. Do one of the following: • To create a contact for scanning to email, select Email. • To create a location for scanning to a network folder or FTP, select Network Folder/FTP. 8.
Page 243 Enter the folder path name for the Location setting in one of the following formats depending on the Communication Mode setting you selected: • SMB: \\host name\folder • FTP: ftp://host name/folder name 12. Select OK. Note: If you need to edit or delete scanning contacts, the procedures are the same as for fax contacts. Parent topic: Scanning Related tasks...
Page 244: Faxing
Note: When using the Epson Universal Print Driver or PostScript (PS3) printer software with the product, you can fax using the printer buttons or the utilities included with the standard Epson printer software. To download the standard Epson printer software, visit epson.com/support...
Page 245 1. Connect a phone cable to your telephone wall jack and to the LINE port on your product. Note: If you have a DSL or ISDN connection, you must connect the appropriate DSL filter, or ISDN terminal adapter or router to the wall jack to be able to use the line for faxing or voice calls using your product.
Page 246 DSL connection Telephone wall jack DSL filter DSL modem...
Page 247 ISDN connection ISDN wall jack Terminal adapter or ISDN router...
Page 248 2. If you are connecting a telephone or answering machine to your product using a second phone cable, remove the cap from the EXT port on your product.
Page 249 Any phone or answering machine must be connected to the EXT port for your product to detect an incoming fax call when the phone is picked up. Epson cannot guarantee compatibility with VoIP, cable phone systems, or fiberoptic digital services such as FIOS.
Page 250: Setting Up Fax Features
Setting Up Fax Features Before faxing with your product, set up your fax header and select the fax features you want to use. Note: If you leave your product unplugged for a long period of time, you may need to reset the date and time settings for faxes.
Page 251 3. Select General Settings. 4. Scroll down and select Fax Settings. 5. Scroll down and select Fax Setting Wizard. A confirmation screen appears. 6. Select Proceed. 7. On the Fax Header screen, use the displayed keypad to enter the sender name for your fax source, such as your name or a business name.
Page 252: Selecting The Line Type
fax calls. Select the ring pattern assigned to fax calls in the DRD Setting. If you select a ring pattern other than All, Receive Mode is automatically set to Auto. 10. On the Receive Mode Setting screen, do one of the following: •...
Page 253 1. Press the home button, if necessary. 2. Select Settings. 3. Select General Settings. 4. Scroll down and select Fax Settings. 5. Select Basic Settings. 6. Select Line Type. 7. Select PBX.
Page 254: Setting The Number Of Rings To Answer
You see a screen like this: 8. Select Use. 9. Select Access Code. 10. Use the displayed keypad to enter the access code, such as 9, and select OK. Parent topic: Setting Up Basic Fax Features Setting the Number of Rings to Answer If you connect an external answering machine and select to receive faxes automatically, make sure the Rings to Answer setting is correct.
Page 255 3. Select General Settings. 4. Scroll down and select Fax Settings. 5. Select Basic Settings. 6. Select Rings to Answer.
Page 256: Selecting Advanced Fax Settings
7. Select the number of rings and select OK. Make sure to select a number higher than the number of rings your answering machine is set to for answering a call. Note: An answering machine picks up every call faster than the product, but the product can detect fax tones and start receiving faxes.
Page 257: Send Settings - Fax
You see a screen like this: 5. Select the group of settings you want to change. Send Settings - Fax Print Settings - Fax Basic Settings - Fax Security Settings - Fax Parent topic: Setting Up Fax Features Send Settings - Fax Set the send options you want to use for outgoing faxes.
Page 258: Print Settings - Fax
Setting Options Description Batch Send Sorts outgoing faxes by recipient in the product's memory, and then sends them as a batch. Save Failure Data Saves faxes that failed to be sent in the product’s memory. You can resend the faxes from the product's Status Menu.
Page 259: Basic Settings - Fax
Setting Options Description 2-Sided Select On to print incoming faxes double sided. You can also select the Binding Margin. Print Start Timing All Pages Select to print incoming faxes after the product Received receives all of the pages of the document. First Page Select to print incoming faxes as soon as the product Received...
Page 260 Setting Options Description Dial Tone Detection Automatically dials the number you enter for faxing when the product detects a dial tone. Turns off automatic dial tone detection, which may be necessary if the product is connected to a PBX (Private Branch Exchange) or a TA (Terminal Adapter).
Page 261: Security Settings - Fax
Setting Options Description Rings to Answer 1 to 9 Sets the number of rings before your product receives a fax. If Receive Mode is set to Auto and an answering machine is connected to the product, make sure this setting is set higher than the number of rings your answering machine is set to answer a call.
Page 262: Setting Up The Fax Utility - Windows
1. Do one of the following: • Windows 10: Click and select EPSON Software. • Windows 8.x: Navigate to the Apps screen. • Windows (other versions): Click or Start > Programs or All Programs > EPSON Software. 2. Select FAX Utility.
Page 263 The first time you use the FAX Utility, you see this introduction window: 3. Read about the FAX Utility and click Close at the bottom of the window.
Page 264: Setting Up Fax Features Using The Fax Utility - Mac
You see this window: 4. Click Select Printer and follow the on-screen instructions to transfer your product's fax settings to the FAX Utility. Note: For detailed information, click Help or Open Online Help. Parent topic: Setting Up Fax Features Setting Up Fax Features Using the Fax Utility - Mac You can set up your fax header and select your fax settings using the FAX Utility for Mac.
Page 265: Setting Up Contacts And Contact Groups
1. In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers & Scanners, select the FAX option for your product, and select Options & Supplies. Select Utility and select Open Printer Utility. 2.
Page 266: Setting Up Contacts Using The Product Control Panel
Parent topic: Faxing Related tasks Importing Contacts Using the Fax Utility - Windows Setting Up Speed/Group Dial Lists Using the Fax Utility - Mac Setting Up Contacts Using the Product Control Panel You can set up your contacts and contact groups using the control panel on your product. Note: Contacts can be locked by an administrator.
Page 267 You see a screen like this: 3. Select Contacts. Enter the administrator password, if necessary. You see a screen like this: 4. Press the add contact icon.
Page 268: Editing Or Deleting A Contact
5. Select Add Contact. 6. Select the number you want to use for the contact you are adding. You see a screen like this: 7. Select the Contact field, use the displayed keyboard to enter the contact name (up to 30 characters), and press OK.
Page 269 1. Press the home button, if necessary. 2. Select Fax. You see a screen like this: 3. Select Contacts. Enter the administrator password, if necessary. 4. Select the icon next to the contact you want to edit or delete.
Page 270: Creating A Contact Group
You see a screen like this: 5. Do one of the following: • To delete the contact, select Delete and select Yes on the confirmation screen. • To edit the contact, select Edit, select the item you want to change, enter the correct information, and select OK.
Page 271 You see a screen like this: 3. Select Contacts. Enter the administrator password, if necessary. 4. Press the add contact icon. 5. Select Add Group. 6. Select the number you want to use for the group you are adding.
Page 272: Editing Or Deleting A Contact Group
You see a screen like this: 7. Select the Group Name field, use the displayed keyboard to enter the group name (up to 30 characters), and press OK. 8. Select the Index Word field, use the displayed keyboard to enter a word to use when searching for a group (up to 30 characters), and press OK.
Page 273 You see a screen like this: 3. Select Contacts. Enter the administrator password, if necessary. 4. Select the icon next to the group you want to edit or delete. You see a screen like this:...
Page 274: Importing Contacts Using The Fax Utility - Windows
1. Do one of the following: • Windows 10: Click and select EPSON Software. • Windows 8.x: Navigate to the Apps screen. • Windows (other versions): Click or Start > Programs or All Programs > EPSON Software. 2. Select FAX Utility.
Page 275 The first time you use the FAX Utility, you see this introduction window: 3. Read about the FAX Utility and click Close at the bottom of the window.
Page 276 You see this window: 4. To edit the contacts list on your product, click Contacts. 5. Do one of the following: • To edit a contact, select it in the list and click the icon. • To delete a contact, select it in the list and click the icon.
Page 277: Setting Up Speed/Group Dial Lists Using The Fax Utility - Mac
You see this window: 7. Select File > Import From Windows Address Book. 8. Select the contacts you want to import and click OK. Note: For detailed information, select Help or Open Online Help. Parent topic: Setting Up Contacts and Contact Groups Related topics Setting Up Contacts and Contact Groups Setting Up Speed/Group Dial Lists Using the Fax Utility - Mac...
Page 278 You see this window: 3. Select your FAX product in the Printer list. 4. Select Speed Dial/Group Dial List. You see this window:...
Page 279: Sending Faxes
5. To add an entry, double-click an empty entry. Note: To edit an entry, select it and change the information. To delete an entry, select it and press the Delete key on your keyboard. 6. Do one of the following: •...
Page 280: Sending A Fax Using The Keypad, Contact List, Or History
Parent topic: Sending Faxes Sending a Fax Using the Keypad, Contact List, or History You can send a fax from your product control panel by entering the fax number, or selecting the number from either the contact list or fax history. Note: You can send a black-and-white fax to up to 200 recipients at a time, or send a color fax to one recipient at a time.
Page 281 4. Do one of the following to select fax recipients: • Select Keypad and enter a fax number. Press OK when done. To add another fax number, repeat the same steps. You can also use the numeric keypad on the control panel to enter a fax number. Note: If direct dialing has been restricted, you can only select the number from the contact list or fax history.
Page 282: Fax Sending Options
Note: Your product does not save sent color faxes to its memory. If the Save Failure Data option is enabled, faxes that failed to be sent are stored to the product's memory and you can resend them from the Status Menu screen. Parent topic: Sending Faxes from the Product Control Panel Related references...
Page 283 Setting Options Description Resolution Standard Adjusts the scan resolution and print quality of outgoing faxes Fine Super Fine Ultra Fine Photo Density Auto Automatically adjusts the darkness of outgoing faxes. Select this option when sending black-and-white text documents. Manual Lets you select from various density levels Remove Background Auto Automatically removes any background color on...
Page 284: Sending A Fax At A Specified Time
Setting Options Description Add Sender Information Off Lets you include a header, your phone number, or a destination list in the selected location on your Outside of Image outgoing faxes Inside of Image Notify Send result Sends a notification to the selected email address when an outgoing fax is sent Transmission Report Print on Error...
Page 285 You see a screen like this: 4. Enter a fax number or select a number from the Contacts or Recent lists. 5. Select Fax Settings. 6. Select Send Fax Later. 7. Select On. 8. Select Time, use the displayed keypad on the LCD screen to enter your desired time, and select 9.
Page 286: Sending A Fax On Demand
Related tasks Selecting the Date and Time Related topics Placing Originals on the Product Setting Up Contacts and Contact Groups Sending a Fax on Demand You can store one scanned document (up to 100 black-and-white pages) and have it sent automatically when another fax machine requests it.
Page 287 2. Press the home button, if necessary. 3. Select Fax. You see a screen that looks like this: 4. Select the icon. 5. Select Extended Fax. 6. Select Store Fax Data and select On. 7. Select any other fax settings as necessary. 8.
Page 288: Dialing Fax Numbers From A Connected Telephone
Parent topic: Sending Faxes from the Product Control Panel Related references Fax Sending Options Related topics Placing Originals on the Product Dialing Fax Numbers from a Connected Telephone If you have connected a telephone to the EXT port on your product, you can send a fax by dialing the fax number from the connected telephone.
Page 289: Sending Faxes Using The Fax Utility - Windows
Sending Faxes Using the Fax Utility - Windows You can send a fax from a printing program in Windows. You can fax up to 100 pages at a time, including a cover sheet. 1. Open the file you want to fax and select the print command. You see a window like this: 2.
Page 290 If you’re faxing for the first time, you see a window like this one: 6. Enter your sender information so that recipients can identify the origin of the fax. Then click OK to save the sender information.
Page 291: Sending Faxes Using The Fax Utility - Mac
7. Enter the recipient's name and fax number or select a recipient from the phonebook, then click Next. Note: For detailed instructions on using the Epson FAX Utility, click Help. 8. Select a cover sheet and enter a subject and message, then click Next.
Page 292 2. Select the print command in your application. Note: You may need to select a print icon on your screen, the Print option in the File menu, or another command. See your application's help utility for details. 3. Select your product FAX option as the Printer setting. 4.
Page 293 You see this window: 7. Do one of the following to choose your recipient: • Select a name or group from the Recipient List. • Enter a name, company, and fax number and click the + button. • Click the icon and select a recipient from your address book.
Page 294: Receiving Faxes
You see this window: 9. Select the Color and Image Quality settings you want to use for your fax. 10. Click Fax. Parent topic: Sending Faxes Receiving Faxes See these sections to receive faxes with your product. Fax Reception Receiving Faxes Automatically Receiving Faxes Manually Forwarding Received Faxes Receiving a Fax by Polling...
Page 295: Receiving Faxes Automatically
If you connected a telephone to your product so you can use the same phone line for faxes and voice calls, you can also set your product to receive faxes manually. This allows you to check for a fax tone using the telephone and press a button on your product to receive the fax.
Page 296: Forwarding Received Faxes
6. Press the Receive icon to start receiving the fax. 7. Hang up the telephone. Parent topic: Receiving Faxes Related references Basic Settings - Fax Related tasks Receiving Faxes Automatically Forwarding Received Faxes You can forward received faxes to another fax machine, or convert the faxes into PDF documents and forward them to a shared folder on the network or to an email address.
Page 297: Receiving A Fax By Polling
6. Select Save/Forward Settings. 7. Select Unconditional Save/Foward. 8. Select Forward. 9. Select Yes. Note: If you want to print the fax automatically before forwarding it, select Yes and Print. 10. Select Add Entry and select the forwarding destinations from the contacts list. 11.
Page 298: Viewing A Fax On The Lcd Screen (Using The Fax Box)
You see a screen like this: 3. Press the icon. 4. Select Extended Fax. 5. Set Polling Receive to On. 6. Select Close. 7. Select Close. 8. Enter the fax number you expect to receive the fax from. 9. Press the Polling icon to start receiving the fax.
Page 299 2. Select Settings. 3. Select General Settings. 4. Scroll down and select Fax Settings. 5. Select Receive Settings. 6. Select Save/Forward Settings. 7. Select Unconditional Save/Forward. 8. Set Save to Inbox to On. 9. Press the home button. 10. Select Fax Box. 11.
Page 300: Selecting Received Fax Options Using The Fax Utility - Windows
1. Do one of the following: • Windows 10: Click and select EPSON Software. • Windows 8.x: Navigate to the Apps screen. • Windows (other versions): Click or Start > Programs or All Programs > EPSON Software. 2. Select FAX Utility.
Page 301 The first time you use the FAX Utility, you see this introduction window: 3. Read about the FAX Utility and click Close at the bottom of the window.
Page 302 You see this window: 4. To save faxes received by your product on your computer, select Save received faxes on this computer. 5. Select the destination folder and other options, and click OK. You return to the FAX Utility window. 6.
Page 303: Checking Fax Status
7. Select how often you want to be notified of received faxes and click OK. Note: For detailed information, click Help or Open Online Help. Parent topic: Receiving Faxes Checking Fax Status You can check the status of current fax jobs, or faxes that have been received or sent on the product control panel.
Page 304: Printing Fax Reports
Parent topic: Faxing Printing Fax Reports You can print several types of fax reports whenever necessary. You can also print the fax log printed automatically by turning on Fax Log Auto Print. 1. Press the home button, if necessary. 2. Select Fax. You see a screen like this: 3.
Page 305 Last Transmission Print a report on the previous fax that was sent or received through polling. Fax Log View or print a report on recent fax transmissions. Stored Fax Documents Print a list of the fax jobs currently stored in the product's memory. Fax Settings List Print a list of the current fax communication settings.
Page 306: Using External Usb Devices With Your Product
Connecting a USB Device Connect a USB device or its USB cable to the USB port on the front of the product. Note: Epson cannot guarantee the compatibility of your device. Make sure the files on the device are compatible with the product.
Page 307: Disconnecting A Usb Device
* Files stored on digital cameras with built-in memory are not supported. Parent topic: Connecting a USB Device Disconnecting a USB Device After you finish working with a USB device, follow these steps to remove it. 1. If your product is connected to your computer using a USB cable, do one of the following: •...
Page 308: Printing Tiff And Pdf Files
4. Do one of the following to select your photos: • In Tile View, select the thumbnail images of the photos you want to print. • In Single View, select the thumbnail image of the photo you want to print, then press the left or right arrow buttons to scroll through and select additional photos, or select Tile View to return to the thumbnail image view and select additional photos.
Page 309: Print Setting Options - Device Mode
5. Do the following as necessary: • To print more than one copy, use the numeric keypad on the control panel or select Copies on the LCD screen and use the numeric keypad on the screen to select the number of copies (up to 99). •...
Page 310: Transferring Files On A Usb Device
Print settings Available options Description Paper Source Various paper size Indicates the source that contains the paper size and type and type settings you want to print on Fit Frame Automatically crops the photo to fit into the selected photo layout Turns off automatic cropping Quality...
Page 311: Setting Up File Sharing For File Transfers From Your Computer
Transferring Files from a USB Device to Your Computer Parent topic: Using External USB Devices with Your Product Setting Up File Sharing for File Transfers from Your Computer Before you transfer files from a computer to a USB device inserted into the USB port on the front of your product, you may need to set up your product's file sharing settings.
Page 312: Transferring Files From A Usb Device To Your Computer
You see a screen like this: 6. Make sure Memory Device is set to Enable. 7. Select File Sharing. 8. Select the way your computer is connected to the product: either USB or Network. Parent topic: Transferring Files on a USB Device Related tasks Disconnecting a USB Device Transferring Files from a USB Device to Your Computer...
Page 313 • Mac with a USB connection: Look for the removable disk icon on your desktop, then select it. • Mac with a network connection: Select the hard drive icon on your desktop or select Computer from the Go menu, select your product in the SHARED section of the sidebar (you may need to widen the sidebar to see the name), and select the USBSTORAGE icon.
Page 314: Replacing Ink Supply Units (Ink Packs), Maintenance Boxes, And Cassette Rollers
The maintenance box stores ink that gets flushed from the system during print head cleaning. Note: Please dispose of your used Epson branded ink packs and maintenance boxes responsibly and in accordance with local requirements. If you would like to return your used ink packs and maintenance boxes to Epson for proper disposal, please go to epson.com/recycle...
Page 315: Checking Ink Status On The Lcd Screen
Checking Ink Status on the LCD Screen When one of your ink packs is low or expended, you see a message on the LCD screen. Tap How To and follow the steps on the LCD screen to replace the ink pack. You can also check the status of the ink packs and maintenance box from the product control panel.
Page 316: Checking Ink And Maintenance Box Status With Windows
Checking Ink and Maintenance Box Status with Windows A low ink reminder appears if you try to print when ink is low, and you can check your ink or maintenance box status at any time using a utility on your Windows computer. 1.
Page 317 Note: If any of the ink packs installed in the product is broken, incompatible with the product model, or improperly installed, Epson Status Monitor will not display an accurate ink status. 3. To disable promotional offers, right-click the product icon in the Windows taskbar and select Monitoring Preferences.
Page 318: Checking Ink And Maintenance Box Status - Mac
4. Deselect the Display Epson Offers checkbox. Parent topic: Check Ink and Maintenance Box Status Related tasks Removing and Installing Ink Packs Replacing the Maintenance Box Checking Ink and Maintenance Box Status - Mac You can check the status of your ink and maintenance box using a utility on your Mac.
Page 319: Purchase Epson Ink Packs And Maintenance Boxes
800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada. Note: This product uses only genuine Epson-brand ink packs. Other brands of ink supplies are not compatible and, even if described as compatible, may not function properly.
Page 320: Removing And Installing Ink Packs
T973 T974 Parent topic: Purchase Epson Ink Packs and Maintenance Boxes Removing and Installing Ink Packs Make sure you have your replacement ink packs handy before you begin. You must install new ink packs immediately after removing the old ones.
Page 321 3. Press the handle on the ink pack you are replacing. The ink pack pops out. 4. Lift up the ink pack and remove it from the ink case. Warning: If ink gets on your skin, wash it thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water.
Page 322 5. Unpack the new ink pack 6. Remove any protective materials, and do not touch the green chip on the handle area. 7. Shake the ink pack horizontally 20 times as shown. Caution: Do not remove any labels or seals, or ink will leak.
Page 323 8. Place the ink pack in the case. Make sure the bottom of the ink pack fits over the base as shown. 9. Place the ink pack handle on the holder as shown. 10. Press in the handle until it clicks into place.
Page 324: Printing With Black Ink And Expended Color Ink Packs
Note: To use this feature, Epson Status Monitor must be enabled. 1. Click Cancel or Cancel Print to cancel your print job.
Page 325: Conserving Low Black Ink With Windows
Note: The window appears only when you have selected Plain Paper/Bright White Paper as the paper type setting, and depends on other selected print settings. To use this feature, Epson Status Monitor must be enabled.
Page 326 2. Remove the new maintenance box from its package. Caution: Do not touch the green chip on the maintenance box. Do not remove the film on the box, or ink may leak. 3. Open the rear cover 1 (D1). 4. Grasp the maintenance box as shown and pull it out of its holder. Note: Do not tilt the used maintenance box or take it apart.
Page 327: Replacing The Rollers For Paper Cassette 1
Replacing Ink Supply Units (Ink Packs), Maintenance Boxes, and Cassette Rollers Related concepts Purchase Epson Ink Packs and Maintenance Boxes Replacing the Rollers for Paper Cassette 1 When the rollers in paper cassette 1 need to be replaced, you see a message on the LCD screen. There are three rollers for paper cassette 1, two on the back of the printer and one on the cassette.
Page 328 3. Remove the replacement rollers from their package. Caution: Make sure not to damage or dirty the surface of the rollers. If there is any dirt or dust on the rollers, clean them with a soft, moist cloth. Using a dry cloth can damage the surface of the roller. 4.
Page 329 6. Pull out rear cover 2 (D2). 7. Remove the roller cover inside the printer.
Page 330 8. Pull up on the tabs, then slide the rollers to the left to remove them. 9. Insert the replacement rollers and slide them to the right until they click into place. 10. Replace the roller cover and press down on it until it clicks into place.
Page 331 11. On paper cassette 1, pull up on the lever to release the roller. 12. Slide the roller towards the lever, then pull it out of the cassette. 13. Insert the pointed end of the replacement roller's shaft into the hole on the cassette and gently slide the roller into the slot with the flat side of the shaft facing towards the front of the cassette.
Page 332: Replacing The Rollers For Paper Cassettes 2 To 4
14. Press down on the lever to lock the roller in place. 15. Insert the paper cassette all the way into the product. 16. Insert rear cover 2 (D2). 17. Close the rear cover 1 (D1). Reset the maintenance roller counter for paper cassette 1 to keep track of roller usage. Parent topic: Replacing Ink Supply Units (Ink Packs), Maintenance Boxes, and Cassette Rollers Replacing the Rollers for Paper Cassettes 2 to 4...
Page 333 3. Remove the replacement rollers from their package. Caution: Make sure not to damage or dirty the surface of the rollers. If there is any dirt or dust on the rollers, clean them with a soft, moist cloth. Using a dry cloth can damage the surface of the roller. 4.
Page 334 5. Open the rear cover (E) that matches with the paper cassette you removed.
Page 335 6. Use a screwdriver to remove the three screws on the inner cover and remove the cover. 7. Pull down on the tabs, then slide the rollers to the right to remove them.
Page 336 8. Insert the replacement rollers and slide them to the left until they click into place. 9. On the paper cassette you removed, pull up on the lever to release the roller. 10. Slide the roller towards the lever, then pull it out of the cassette.
Page 337: Resetting The Roller Counter On The Lcd Screen
11. Insert the pointed end of the replacement roller's shaft into the hole on the cassette and gently slide the roller into the slot with the flat side of the shaft facing towards the front of the cassette. 12. Press down on the lever to lock the roller in place. 13.
Page 338 1. Press the home button, if necessary. 2. Select Settings. 3. Select Maintenance. You see a screen like this: 4. Scroll down and select Maintenance Roller Information 5. Select Reset Maintenance Roller Counter. 6. Select the paper cassette in which you replaced the rollers. 7.
Page 339: Adjusting Print Quality
If your print quality declines, you may need to run a utility to clean or align the print head. Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S;...
Page 340: Print Head Nozzle Check
Print Head Nozzle Check You can print a nozzle check pattern to check for clogged nozzles. Checking the Nozzles Using the Product Control Panel Checking the Nozzles Using a Computer Utility Parent topic: Print Head Maintenance Checking the Nozzles Using the Product Control Panel You can check the print head nozzles using the control panel on your product.
Page 341 You see a screen like this: 7. Select Start. The nozzle pattern prints. 8. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning...
Page 342: Checking The Nozzles Using A Computer Utility
9. Do one of the following: • If there are no gaps, select OK. • If there are gaps or the pattern is faint, select NG and continue. 10. Follow the instructions on the screen to clean the print head, check the nozzles, and repeat the process as necessary.
Page 343 You see a window like this: 4. Click Print.
Page 344: Print Head Cleaning
5. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning 6. If there are no gaps, click Finish. If there are gaps or the pattern is faint, clean the print head. Parent topic: Print Head Nozzle Check Related concepts...
Page 345: Cleaning The Print Head Using The Product Control Panel
Cleaning the Print Head Using the Product Control Panel You can clean the print head using the control panel on your product. 1. Make sure there are no errors on the LCD screen. 2. Load a few sheets of plain paper in the product. 3.
Page 346: Cleaning The Print Head Using A Computer Utility
9. Select Start to confirm that the print head is clean. If you don’t see any improvement after cleaning the print head up to 4 times, wait at least 6 hours without printing. Then try cleaning the print head again. If quality still does not improve, contact Epson. Parent topic:...
Page 347 3. Do one of the following: • Windows: Access the Windows Desktop and right-click the icon for your product in the right side of the Windows taskbar, or click the up arrow and right-click • Mac: In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers &...
Page 348: Print Quality Adjustment
• If there are gaps or the pattern is faint, click Clean to clean the print head again. If you don’t see any improvement after cleaning the print head up to 4 times, wait at least 6 hours without printing. Then try cleaning the print head again. If quality still does not improve, contact Epson. Parent topic:...
Page 349: Adjusting The Print Quality Using The Product Control Panel
Adjusting the Print Quality Using the Product Control Panel Adjusting the Quality for Each Paper Type Parent topic: Adjusting Print Quality Adjusting the Print Quality Using the Product Control Panel You can adjust the print quality using the control panel on your product. 1.
Page 350: Adjusting The Quality For Each Paper Type
8. Check the printed patterns on the alignment sheet and select the following on the LCD screen: • For patterns 1 and 2, select the number representing the pattern with the least misaligned vertical line. • For patterns 3 and 4, select the number representing the pattern with the least amount of separation or overlap.
Page 351 1. Make sure there are no errors on the LCD screen. 2. Load a few sheets of plain paper in the product. 3. Press the home button, if necessary. 4. Select Settings. 5. Select Maintenance. You see a screen like this: 6.
Page 352 9. If you printed a pattern, check the printed patterns on the alignment sheet and select the following on the LCD screen: • For patterns 1 and 2, select the number representing the pattern with the least misaligned vertical line. •...
Page 353: Cleaning The Paper Guide
Cleaning the Paper Guide If you see ink on the back of a printout, you can clean the paper guide rollers to remove any excess ink. If paper does not feed correctly from the rear paper feed slot, you can use a cleaning sheet to clean the rollers.
Page 354 Parent topic: Adjusting Print Quality Related topics Loading Paper...
Page 355: Cleaning And Transporting Your Product
Cleaning and Transporting Your Product See these sections if you need to clean or transport your product. Cleaning Your Product Transporting Your Product Cleaning Your Product To keep your product working at its best, you should clean it several times a year. Caution: Do not use a hard brush, alcohol, or paint thinner to clean the product or you may damage it.
Page 356 5. Clean the scanner glass and the glass area on the left with a soft, lint-free cloth (microfiber is recommended) moistened with a little glass cleaner. Caution: Do not spray glass cleaner directly on the glass and do not press the glass surface with any force.
Page 357 6. Raise the lever and open the ADF cover (F). 7. Use a soft, dry, lint-free cloth (microfiber is recommended) to clean the rollers and the interior of the ADF.
Page 358 8. Pull out the paper cassette. 9. Use a soft, moist cloth to clean the cassette roller. Caution: Using a dry cloth can damage the surface of the roller. 10. Insert the paper cassette all the way into the printer. 11.
Page 359: Transporting Your Product
Parent topic: Cleaning and Transporting Your Product Transporting Your Product If you need to store your product or transport it a long distance, prepare it for transportation as described here. Caution: During transportation and storage, follow these guidelines: • Because the product is heavy, two or more people should lift and carry it using the hand position shown: •...
Page 360 6. Open the ink case. 7. Press the handle on the ink pack. The ink pack pops out. 8. Lift up the ink pack and remove it from the ink case. 9. Push in the pop-out section and close the ink case. 10.
Page 361 12. Remove the optional cabinet and paper cassettes (if they are installed) before lifting the product. Note: If the optional cabinet is installed, you can use the casters on the cabinet to roll the product instead of lifting it. Remove the cabinet stands and unlock the casters before moving the product. Do not roll the product over uneven or rough surfaces to avoid harsh impacts to the product.
Page 362: Solving Problems
Solving Problems Check these sections for solutions to problems you may have using your product. Product Status Messages Job Status Error Codes Running a Product Check Resetting Control Panel Defaults Solving Setup Problems Solving Network Problems Solving Copying Problems Solving Paper Problems Solving Problems Printing from a Computer Solving PostScript Printing Problems Solving Page Layout and Content Problems...
Page 363 For details, see your check for and remove any jammed paper or protective materials documentation. from the product. If the error still persists, contact Epson for support. If you see any of the following error codes, make sure you have not exceeded the loading capacity for any paper source: •...
Page 364 LCD screen message Condition/solution Maintenance rollers in XX is nearing The maintenance rollers need to be replaced periodically for the end of its service life. . optimal performance. (Paper may not feed correctly from the paper cassette when the maintenance roller is near the end of its service life.) Maintenance rollers in XX is at the Replace the maintenance rollers.
Page 365: Job Status Error Codes
Recovery mode An error has occurred during firmware updating. Connect your product using a USB cable and try downloading the Firmware Update from the Epson support site. If you still need help, contact Epson for support. Parent topic: Solving Problems...
Page 366 Code Condition/solution Collated printing has failed due to a lack of available memory. Clear fonts and macros from the product's memory using the PDL Font, Macro option from the Settings > General Settings > System Administration > Clear Internal Memory Data menu, reduce the size of the print job, or print one copy at a time.
Page 367 Code Condition/solution The product cannot detect a dial tone. Make sure the phone cable is connected correctly and the phone line works. If you connected the product to a PBX (Private Branch Exchange) phone line or Terminal Adapter, change the Line Type setting to PBX. If you still cannot send a fax, turn off the Dial Tone Detection setting.
Page 368 Code Condition/solution An authentication error has occurred. Check the Server Settings in the Setup menu. A communication error has occurred. Check the network connection or Server Settings in the Setup menu. The data size exceeds the maximum size for the attached files. Increase the Attached File Max Size setting in the scan settings or lower the file size of the scanned image.
Page 369: Running A Product Check
Code Condition/solution An authentication error has occurred. Make sure the settings are correct for the folder selected in Save/Forward Settings in the Settings menu. A communication error has occurred. It is also possible that a file with the same name is open or the file is a read-only file.
Page 370 You see a screen like this: 6. Select Print Head Nozzle Check. You see a screen like this: 7. Select Start. The nozzle pattern prints.
Page 371: Resetting Control Panel Defaults
• If the page prints but the nozzle check pattern has gaps, clean the print head. • If the page does not print, the product may have a problem. Check the other solutions in this manual. If they do not work, contact Epson. Parent topic:...
Page 372: Solving Setup Problems
You see a screen like this: 6. Select one of these options: • Network Settings: Resets all network settings • Copy Settings: Resets all settings for copying • Scan Settings: Resets all settings for scanning • Fax Settings: Resets all settings for faxing •...
Page 373: Product Does Not Turn On Or Off
• If the product's print head stops moving or making noise, and the charging process has not finished after approximately 5 minutes, turn off your product. Turn it back on and check to see if charging is still in progress. If it is still in progress, contact Epson for help. Parent topic:...
Page 374: Solving Network Problems
Check these solutions if you have problems setting up or using your product on a network. Note: Breakdown or repair of this product may cause loss of fax and network data and settings. Epson is not responsible for backing up or recovering data and settings during or after the warranty period. We recommend that you make your own backup or print out your fax and network data and settings.
Page 375 • Verify that your router or access point is operating correctly by connecting to it from your computer or another device. • You may need to disable the firewall and any anti-virus software on your wireless router or access point. •...
Page 376: Network Software Cannot Find Product On A Network
Note: If you are reading these instructions online, you will lose your Internet connection when you initialize your router, so note the next step before initializing it. 4. Download your product software from the Epson website using the instructions on the Start Here sheet.
Page 377: Product Does Not Appear In Mac Printer Window
Product Does Not Appear in Mac Printer Window If your product does not appear in the Mac printer window, try these solutions: • Turn your product off, wait 30 seconds, then turn it back on again. • If you are connecting the product via Wi-Fi Protected Setup (WPS) and the Wi-Fi icon on your product's LCD screen is not lit, make sure you select one of the WPS options from the product control panel within 2 minutes of pressing the WPS button on your router.
Page 378: Cannot Scan Over A Network
Wi-Fi or Wired Networking Cannot Scan Over a Network If you cannot start Epson Scan 2 for scanning over a network, try these solutions: • If you cannot scan from your product control panel, make sure you restarted your computer after installing the product software.
Page 379: Solving Copying Problems
• If network communication was interrupted while starting Epson Scan 2, exit Epson Scan 2, wait a few seconds, and restart it. If Epson Scan 2 cannot restart, turn off your product, turn it back on, and try restarting Epson Scan 2 again.
Page 380: Product Makes Noise, But Nothing Copies
Originals Do Not Feed From the Automatic Document Feeder Parent topic: Solving Problems Product Makes Noise, But Nothing Copies If your product makes a noise, but nothing copies, try these solutions: • Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if necessary.
Page 381: Solving Paper Problems
• Do not load originals above the arrow mark on the ADF edge guide. Parent topic: Solving Copying Problems Related references Document Jams in the Automatic Document Feeder (F) Related tasks Placing Originals in the Automatic Document Feeder Cleaning Your Product Solving Paper Problems Check these sections if you have problems using paper with your product.
Page 382: Paper Feeding Problems
Paper Feeding Problems Paper Jam Problems in the Front Cover (A) Paper Jam Problems in the Rear Paper Feed Slot (B1) Paper Jam Problems in the Cassette (C1/C2/C3/C4) Paper Jam Problems in the Rear Cover 1 (D1) Paper Jam Problems in the Rear Cover (E) of the Optional Paper Cassette Unit Document Jams in the Automatic Document Feeder (F) Paper Ejection Problems Parent topic:...
Page 383: Paper Jam Problems In The Front Cover (A)
• Load paper in the cassette printable side down. • Do not load binder paper with holes in the cassette. • Follow any special loading instructions that came with the paper. Parent topic: Solving Paper Problems Related references Paper Jam Problems in the Front Cover (A) Paper Jam Problems in the Rear Paper Feed Slot (B1) Paper Jam Problems in the Cassette (C1/C2/C3/C4) Paper Jam Problems in the Rear Cover 1 (D1)
Page 384 3. Remove any paper inside, including torn pieces. Caution: Be careful to not touch any parts inside the product to prevent damage to it. 4. Close the front cover. Note: If any torn pieces of paper remain in the product, select Settings > Maintenance > Remove Paper after clearing the paper jam error.
Page 385: Paper Jam Problems In The Rear Paper Feed Slot (B1)
Paper Jam Problems in the Rear Paper Feed Slot (B1) If paper has jammed in the rear paper feed slot, carefully remove the paper. Parent topic: Solving Paper Problems Related references Paper Jam Problems in the Front Cover (A) Paper Jam Problems in the Cassette (C1/C2/C3/C4) Paper Jam Problems in the Rear Cover 1 (D1) Paper Jam Problems in the Rear Cover (E) of the Optional Paper Cassette Unit Document Jams in the Automatic Document Feeder (F)
Page 386 2. Pull out the paper cassette. 3. Carefully remove any paper jammed inside the product. 4. Carefully follow all paper loading instructions and reload the paper. 5. Keep the cassette flat as you gently insert it. 6. Follow the prompts on the LCD screen to clear any error messages. If you still see a paper jam message, check the other paper jam solutions.
Page 387: Paper Jam Problems In The Rear Cover 1 (D1)
Parent topic: Solving Paper Problems Related references Paper Jam Problems in the Front Cover (A) Paper Jam Problems in the Rear Paper Feed Slot (B1) Paper Jam Problems in the Rear Cover 1 (D1) Paper Jam Problems in the Rear Cover (E) of the Optional Paper Cassette Unit Document Jams in the Automatic Document Feeder (F) Related topics Loading Paper...
Page 388 3. Carefully remove any jammed paper. 4. Pull out rear cover 2 (D2).
Page 389: Paper Jam Problems In The Rear Cover (E) Of The Optional Paper Cassette Unit
5. Remove any jammed paper from the duplexer. 6. Insert rear cover 2 (D2). 7. Close rear cover 1 (D1). 8. Follow the prompts on the LCD screen to clear any error messages. If you still see a paper jam message, check the other paper jam solutions.
Page 390 2. Open rear cover (E) on the optional paper cassette unit with the jammed paper.
Page 391 3. Carefully remove any paper jammed inside. 4. Close rear cover (E). 5. Follow the prompts on the LCD screen to clear any error messages. If you still see a paper jam message, check the other paper jam solutions. Parent topic: Solving Paper Problems Related references Paper Jam Problems in the Front Cover (A)
Page 392: Document Jams In The Automatic Document Feeder (F)
Document Jams in the Automatic Document Feeder (F) If you have problems with document jams in the automatic document feeder (ADF), follow the steps here to clear the jam. 1. Cancel the print job, if necessary. 2. Remove your originals from the ADF. 3.
Page 393 4. Carefully remove any jammed pages.
Page 394 5. Close the ADF cover, then raise the document cover.
Page 395 6. Carefully remove any jammed pages. 7. Lower the document cover.
Page 396 8. Raise the ADF input tray and carefully remove any jammed pages. 9. Lower the ADF input tray. 10. Reload your originals. Caution: Make sure you do not load the ADF beyond its capacity for your paper size. Also make sure your originals are not bent, folded, or curled and do not have tape, staples, or other materials that could obstruct the feeder.
Page 397: Paper Ejection Problems
Related topics Loading Paper Paper Ejection Problems If you have problems with paper ejecting properly, try these solutions: • If paper does not eject fully, you may have set the wrong paper size. Cancel printing to eject the paper. Select the correct paper size when you reprint. •...
Page 398: Product Icon Does Not Appear In Windows Taskbar
2. Click the Maintenance tab. 3. Click the Extended Settings button. 4. Select Enable EPSON Status Monitor 3 and click OK. 5. Click the Monitoring Preferences button. 6. Click the checkbox for the option that adds the shortcut icon to the taskbar.
Page 399: Printing Is Slow
• Print as Bitmap If printing is still slow and you are using Windows 7 or Windows Vista, try the following: 1. Click and select Computer or My Computer. Double-click the C: drive and open these folders: ProgramData > EPSON > PRINTER.
Page 400: Solving Postscript Printing Problems
• Make sure your product is turned on and connected to your computer. • Make sure your product is selected as the printer in your printing program. Parent topic: Solving PostScript Printing Problems Related topics Enabling Epson Universal Print Driver (PCL) or PostScript Printing...
Page 401: Documents Print Incorrectly Using The Postscript Printing Software
Documents Print Incorrectly Using the PostScript Printing Software If your document does not print correctly, try these solutions: • If the file you are printing was created in an application that allows you to change the data format, such as Adobe Photoshop, make sure the settings in the application match the printer software settings. •...
Page 402: Solving Page Layout And Content Problems
2. Click any tab to view and change the printer property settings. Parent topic: Solving PostScript Printing Problems Solving Page Layout and Content Problems Check these sections if you have problems with the layout or content of your printed pages. Inverted Image Too Many Copies Print Blank Pages Print...
Page 403: Blank Pages Print
Blank Pages Print If blank pages print unexpectedly, try these solutions: • Make sure you selected the correct paper size settings in your printing program and printer software. • If a blank page exists in a document you are printing and you want to skip printing it, select the Skip Blank Page setting in your printer software, if available.
Page 404: Incorrect Characters Print
Incorrect Characters Print If incorrect characters appear in your prints, try these solutions before reprinting: • Make sure any cables are securely connected at both ends. • If your product is connected to a USB hub, connect it directly to your computer instead. Parent topic: Solving Page Layout and Content Problems Incorrect Image Size or Position...
Page 405: Solving Print Quality Problems
Selecting Basic Print Settings - Mac Related topics Loading Paper Solving Print Quality Problems Check these sections if your printouts have problems with print quality, but your image looks fine on your computer screen. White or Dark Lines in Printout Blurry or Smeared Printout Faint Printout or Printout Has Gaps Grainy Printout...
Page 406: Blurry Or Smeared Printout
• Make sure your paper meets the specifications for your product. • Use Epson papers to ensure proper saturation and absorption of genuine Epson inks. • Make sure the paper type setting in your product software matches the type of paper you loaded.
Page 407: Faint Printout Or Printout Has Gaps
Solving Print Quality Problems Related concepts Print Head Cleaning Print Quality Adjustment Related references Available Epson Papers Paper Specifications Related tasks Selecting Basic Print Settings - Windows Selecting Double-sided Printing Settings - Windows Selecting Additional Layout and Print Options - Windows...
Page 408: Grainy Printout
Related tasks Selecting Basic Print Settings - Windows Selecting Basic Print Settings - Mac Cleaning the Paper Guide Related topics Replacing Ink Supply Units (Ink Packs), Maintenance Boxes, and Cassette Rollers Loading Paper Grainy Printout If your printouts are grainy, try these solutions: •...
Page 409: Incorrect Colors
Solving Print Quality Problems Related concepts Print Head Nozzle Check Print Head Cleaning Related references Available Epson Papers Related tasks Selecting Basic Print Settings - Windows Selecting Additional Layout and Print Options - Windows Selecting Basic Print Settings - Mac...
Page 410: Solving Scanning Problems
• Make sure your computer is not running in a power-saving mode, such as sleep or standby. If so, wake your system and restart Epson Scan 2. • Check the connection setting and test the connection using Epson Scan 2 Utility: Windows 10: Click and select EPSON >...
Page 411: Solving Scanned Image Quality Problems
Mac: Open the Applications folder, click Epson Software, and click Epson Scan 2 Utility. Make sure the correct product is selected. If necessary, select the Other tab and click Reset. • Make sure you do not have multiple versions of Epson Scan 2 installed. If you do, uninstall both versions and install one version.
Page 412: Image Consists Of A Few Dots Only
If your scanned image consists only of a few dots, try these solutions: • Make sure you placed your original for scanning facing the correct way. • If you are scanning using the Epson Scan 2 Black & White setting, adjust the Threshold setting and scan again.
Page 413: Image Colors Are Patchy At The Edges
Image is Too Dark If your scanned image is too dark, try these solutions: • Select the Advanced Settings tab in Epson Scan 2 and adjust the Brightness setting. • Check the brightness and contrast settings of your computer monitor.
Page 414: Ripple Patterns Appear In An Image
Check the color matching and color management capabilities of your computer, display adapter, and the software you are using to see if they are affecting the palette of colors you see on your screen. To adjust the colors in your scanned image, adjust these Epson Scan 2 settings (if available) and try scanning again: •...
Page 415: Scanned Image Edges Are Cropped
• If an error code is displayed on the control panel, try the solutions suggested in the error code list. • If you are faxing from a computer, use the Epson FAX Utility to send your fax. • Make sure the recipient's fax machine is turned on and working.
Page 416 Note: If your product is connected to a VoIP (Voice over Internet Protocol) phone line, keep in mind that fax machines are designed to work over analog phone lines. Epson cannot guarantee that fax transmission will work when using VoIP.
Page 417: Cannot Receive Faxes With A Telephone Connected To Your Product
Related references Job Status Error Codes Related tasks Connecting a Telephone or Answering Machine Using the Fax Setup Wizard Selecting the Line Type Selecting Advanced Fax Settings Receiving Faxes Automatically Printing Fax Reports Viewing a Fax on the LCD Screen (Using the Fax Box) Related topics Loading Paper Cannot Receive Faxes with a Telephone Connected to Your Product...
Page 418: Sent Fax Quality Is Poor
• If you set the product to save received faxes on a USB device, connect the selected USB device containing the save fax folder to the product. Once the faxes are saved on the USB device, they are deleted from the product's memory. Note: Make sure the USB device has enough available memory and is not write protected.
Page 419: Sent Fax Is Received In An Incorrect Size
Sent Fax is Received in an Incorrect Size If your recipient receives a fax in an incorrect size, try these solutions: • If you are trying to fax an A3-size document, make sure the recipient's fax machine supports the paper size.
Page 420: Solving Usb Device Problems
• If the product has been set to save received faxes in the product's memory or inbox, received faxes are not automatically printed. Check the Receive Settings options on the product control panel and change them, if necessary. Parent topic: Solving Faxing Problems Related references Print Settings - Fax...
Page 421: Cannot Save Files On A Usb Device
Cannot Save Files on a USB Device If you cannot save files on a USB device connected to your product, try these solutions: • To save faxes on a USB device, create a folder in the Fax Output settings on the product control panel.
Page 422: Uninstalling Product Software - Windows
In the next window, select your product and click OK. Then follow any on-screen instructions. 4. Do one of the following to uninstall Epson Scan 2, then follow any on-screen instructions: • Windows 10: Select Epson Scan 2 and click Uninstall.
Page 423: Uninstalling Product Software - Mac
Uninstalling Product Software - Mac In most cases, you do not need to uninstall your product software before re-installing it. However, you can download the Uninstaller utility from the Epson support website to uninstall your product software as described here.
Page 424 You can purchase genuine Epson ink and paper at epson.com (U.S. sales) or epson.ca (Canadian sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada. Parent topic: Solving Problems...
Page 425: Technical Specifications
Technical Specifications These sections list the technical specifications for your product. Note: Epson offers a recycling program for end of life Epson products. Please go to this site (U.S) or this site (Canada) for information on how to return your Epson products for proper disposal.
Page 426: Mac System Requirements
Windows Server supports only the printer driver, Epson Scan 2, and Document Capture Pro Server; any additional included software is not supported. Note: For the latest product software available for your operating system, visit the Epson support site at epson.com/support (U.S.),...
Page 427: Paper Specifications
Note: Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, Epson cannot guarantee the quality of any non-Epson brand or type of paper. Always test a sample of paper stock before purchasing large quantities or printing large jobs.
Page 428: Printable Area Specifications
Printable Area Specifications Single sheets Margin: 0.12 inch (3 mm) minimum Reduced print quality area/top: 1.93 inches (49 mm) Reduced print quality area/bottom: 2.13 inches (54 mm) Envelopes...
Page 429: Scanning Specifications
Left/right margins: 0.12 inch (3 mm) minimum Top/bottom margins: 0.20 inch (5 mm) minimum Reduced print quality area/right: 2.13 inches (54 mm) Reduced print quality area/left: 1.93 inches (49 mm) Parent topic: Technical Specifications Scanning Specifications Scanner type Flatbed, color Photoelectric device Effective pixels 14040 ×...
Page 430: Automatic Document Feeder (Adf) Specifications
Automatic Document Feeder (ADF) Specifications Paper size A6 (4.1 × 5.8 inches [105 × 148 mm]) landscape to A3 (11.7 × 16.5 inches [297 × 420 mm]) Paper type Plain paper, high quality paper, recycled paper Paper weight 14 lb (52 g/m ) to 35 lb (128 g/m Sheet feeding capacity Total thickness: 0.2 inch (5 mm)
Page 431: Ink Pack Specifications
Technical Specifications Ink Pack Specifications Note: This product uses only genuine Epson-brand ink packs. Other brands of ink supplies are not compatible and, even if described as compatible, may not function properly. The ink packs included with the product are designed for product setup and not for resale. After some ink is used for charging, the rest is available for printing.
Page 432: Dimension Specifications
Temperature Storage: –4 to 104 °F (–20 to 40 °C) 1 month at 104 °F (40 °C) Ink freezes at –9.4 °F (–23 °C) Ink thaws and is usable after approximately 12 hours at 77 °F (25 °C) Parent topic: Technical Specifications Related references Ink Supply Unit (Ink Pack) Part Numbers...
Page 433: Electrical Specifications
Interface Specifications Interface type Super-Speed USB (Device Class for computers) Hi-Speed USB (for Mass storage class for external storage) Note: Epson cannot guarantee the operation of externally connected devices. Parent topic: Technical Specifications Related references USB Device Photo File Specifications...
Page 434: External Usb Device Specifications
• Security settings • Built-in USB hub Note: Use only external storage devices with independent AC power sources. External storage devices that are powered via USB are not recommended. Epson cannot guarantee the operation of externally connected devices. Magneto-optical drive 1.3GB...
Page 435: Safety And Approvals Specifications
• Manufacturer: Askey Computer Corporation. • Type: WLU6320-D69 (RoHS) This product conforms to Part 15 of FCC Rules and RSS-210 of the IC Rules. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended...
Page 436: Ps3 Mode Fonts
modification of the product. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation of the device. To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from windows to provide maximum shielding.
Page 437 Font name Family HP equivalent Algiers Medium, Extra Bold Albertus NimbusSansNo2 Medium, Bold, Italic, Bold Italic Arial Nimbus Roman No9 Medium, Bold, Italic, Bold Italic Times New Nimbus Sans Medium, Bold, Oblique, Bold Helvetica Oblique Nimbus Sans Narrow Medium, Bold, Oblique, Bold Helvetica Narrow Oblique Palladio...
Page 438: Pcl Mode Fonts (Urw)
PCL Mode Fonts (URW) Scalable Fonts Font name Family HP equivalent Symbol set Nimbus Mono Medium, Bold, Italic, Bold Courier Italic Letter Gothic Medium, Bold, Italic, Letter Gothic Nimbus Mono PS Regular, Bold, Oblique, Courier PS Bold Oblique Nimbus Roman No4 Medium, Bold, Italic, Bold CG Times Italic...
Page 439 Font name Family HP equivalent Symbol set Nimbus Sans Narrow Medium, Bold, Oblique, Helvetica Narrow Bold Oblique Palladio Roman, Bold, Italic, Bold Palatino Italic URW Gothic Book, Demi, Book ITC Avant Garde Gothic Oblique, Demi Oblique URW Bookman Light, Demi, Light Italic, ITC Bookman Demi Italic URW Century...
Page 440: Symbol Sets
OCR/Barcode Bitmap Font for PCL5 Font name Family Symbol set OCR A — OCR B — Code 39 9.37cpi, 4.68cpi EAN/UPC Medium, Bold Note: Depending on the print density, or quality and color of the paper, the OCR/Barcode Bitmap fonts may not be readable.
Page 441 Symbol set Attri- Font classification name bute Swedis2 — — — — — — — — — — ANSI ASCII 0U — — — — — — — — — — — — — — — — — — French2 —...
Page 442 Symbol set Attri- Font classification name bute Windows — — — — — — — — — — PsText — — — — — — — — — — IBM-US — — — — — — — — — IBM-DN —...
Page 443 Symbol set Attri- Font classification name bute Hebrew7 — — — — — — — — — — — 8859-8ISO — — — — — — — — — — — Hebrew8 — — — — — — — — —...
Page 444: Notices
Notices Check these sections for important notices about your product. Note: Epson offers a recycling program for end of life Epson products. Please go to this site (U.S) or this site (Canada) for information on how to return your Epson products for proper disposal.
Page 445 • Do not let the power cord become damaged or frayed. Place it to avoid abrasions, cuts, fraying, crimping, and kinking. Do not place objects on top of it and do not allow it to be stepped on or run over. Be careful to keep the cord straight at each end.
Page 446: Optional Cabinet Safety Instructions
• Do not open the scanner section while the product is copying, printing, scanning, or performing any other functions. • Be careful not to trap your fingers when closing the document cover or scanner. • Except as specifically explained in your documentation, do not attempt to service the product yourself. •...
Page 447: Wireless Connection Safety Instructions
• Do not use a pointy or sharp object, such as a pen or your fingernail, to operate the LCD screen. • If the LCD screen chips or cracks, do not touch or attempt to remove the broken pieces; contact Epson...
Page 448: Telephone Equipment Safety Instructions
When using telephone equipment, you should always follow basic safety precautions to reduce the risk of fire, electric shock, and personal injury, including the following: • Do not use the Epson product near water. • Avoid using a telephone during an electrical storm. There may be a remote risk of electric shock from lightning.
Page 449 If you have problems with this product and require technical or customer support, please visit www.epson.com for more information. This product is not intended to be repaired by the customer. If you experience trouble connecting this equipment to a telephone line, please contact: Name: Epson America, Inc.
Page 450 This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio or television reception.
Page 451: Binding Arbitration And Class Waiver
1.3 Pre-Arbitration Steps and Notice. Before submitting a claim for arbitration, you and Epson agree to try, for sixty (60) days, to resolve any Dispute informally. If Epson and you do not reach an agreement to resolve the Dispute within the sixty (60) days), you or Epson may commence an arbitration. Notice to Epson must be addressed to: Epson America, Inc., ATTN: Legal Department, 3840 Kilroy Airport Way,...
Page 452 Orange County, California, at your option. a) Initiation of Arbitration Proceeding. If either you or Epson decides to arbitrate a Dispute, both parties agree to the following procedure:...
Page 453 Epson's last written offer, if any, to settle the Dispute, Epson will: (i) pay you $1,000 or the amount of the award, whichever is greater; (ii) pay you twice the amount of your reasonable attorney's fees, if any;...
Page 454: Trademarks
(other than a change to Epson's address) in this Agreement, Epson will obtain your affirmative assent to the applicable amendment. If you do not affirmatively assent to the applicable amendment, you are agreeing that you will arbitrate any Dispute between the parties in accordance with the language of this Section 1 (or resolve disputes as provided for in Section 1.7, if you...
Page 455: Libtiff Software Acknowledgment
Seiko Epson Corporation. The information contained herein is designed only for use with this Epson product. Epson is not responsible for any use of this information as applied to other products. Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third...
Page 456: A Note Concerning Responsible Use Of Copyrighted Materials
Copyright Notice A Note Concerning Responsible Use of Copyrighted Materials Epson encourages each user to be responsible and respectful of the copyright laws when using any Epson product. While some countries' laws permit limited copying or reuse of copyrighted material in certain circumstances, those circumstances may not be as broad as some people assume.

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