Page 1 WF-C8690 User's Guide...
Page 3: Table Of Contents
Product Parts - Back........................56 Using Power Saving Settings ......................57 Changing the Sleep Timer Settings ....................57 Changing the Power Off Timer Settings ..................59 Epson Connect Solutions for Smartphones, Tablets, and More ............59 Setting Up Epson Connect Services....................60...
Page 4 Using Fire OS Printing ........................67 Using Windows 10 Mobile Printing ....................67 Using Epson Print and Scan App with Windows Tablets ..............68 Using the Mopria Print Service ......................68 Printing and Scanning with NFC from Your Android Device ............... 69 Wi-Fi or Wired Networking........................
Page 5 Copying Documents or Photos......................126 Copying Options..........................127 Printing from a Computer ........................131 Printing with the Standard Epson Printer Software - Windows ............131 Selecting Basic Print Settings - Windows ..................132 Paper Source Options - Windows ................... 134 Print Quality Options - Windows .....................
Page 6 Changing the Language of the Printer Software Screens ............155 Changing Automatic Update Options ..................156 Printing with the Built-in Epson Driver - Windows 10 S..............157 Selecting Print Settings - Windows 10 S..................158 Printing with the Epson Standard Printer Software - Mac ..............161 Selecting Basic Print Settings - Mac ...................
Page 7 Synchronizing Printer Settings - Epson Universal Print Driver - Windows ........176 Selecting Basic Print Settings - Epson Universal Print Driver - Windows ........178 Selecting Additional Layout and Print Options - Epson Universal Print Driver - Windows ... 181 Selecting Maintenance Options - Epson Universal Print Driver - Windows........184 Extended Settings - Epson Universal Print Driver - Windows ..........
Page 8 Scanning Using Web Services for Devices (WSD) - Windows..........225 Control Panel Scanning Options ..................... 226 Starting a Scan Using the Epson Scan 2 Icon ................228 Starting a Scan from a Scanning Program................... 230 Starting a Scan from a Smart Device................... 232 Entering a User ID and Password for Scanning................
Page 9 Report Settings - Fax ......................271 Basic Settings - Fax ........................ 272 Security Settings - Fax ......................274 Setting Up the Fax Utility - Windows.................... 275 Setting Up Fax Features Using the Fax Utility - Mac ..............277 Setting Up Contacts and Contact Groups..................278 Setting Up Contacts Using the Product Control Panel..............
Page 10 Checking Ink and Maintenance Box Status – Windows............... 326 Checking Cartridge and Maintenance Box Status - Mac ............. 328 Purchase Epson Ink Cartridges and Maintenance Box ..............330 Ink Cartridge Part Numbers ......................330 Removing and Installing Ink Cartridges.................... 331 Printing with Black Ink and Expended Color Cartridges ..............
Page 11 Checking the Nozzles Using a Computer Utility ..............355 Print Head Cleaning ........................357 Cleaning the Print Head Using the Product Control Panel ............358 Cleaning the Print Head Using a Computer Utility..............359 Print Head Alignment ........................361 Aligning the Print Head Using the Product Control Panel ............362 Print Quality Adjustment........................
Page 12 Incorrect Colors ........................... 409 Solving Scanning Problems ......................410 Scanning Software Does Not Operate Correctly ................. 410 Cannot Start Epson Scan 2 ......................410 Solving Scanned Image Quality Problems ..................411 Image Consists of a Few Dots Only..................... 412 Line of Dots Appears in All Scanned Images................412...
Page 13 Image is Distorted or Blurry ......................413 Image Colors are Patchy at the Edges ..................413 Image is Too Dark ........................414 Back of Original Image Appears in Scanned Image ..............414 Ripple Patterns Appear in an Image .................... 414 Scanned Image Colors Do Not Match Original Colors..............
Page 14 Binding Arbitration and Class Waiver ....................451 Trademarks ............................454 Copyright Notice..........................454 libTIFF Software Acknowledgment....................455 A Note Concerning Responsible Use of Copyrighted Materials........... 456 Default Delay Times for Power Management for Epson Products ..........456 Copyright Attribution ........................456...
Page 15: Wf-C8690 User's Guide
WF-C8690 User's Guide Welcome to the WF-C8690 User's Guide. For a printable PDF copy of this guide, click here.
Page 16: Product Basics
Android Printing Using the Epson Print Enabler Using Fire OS Printing Using Windows 10 Mobile Printing Using Epson Print and Scan App with Windows Tablets Using the Mopria Print Service Printing and Scanning with NFC from Your Android Device Installing the Optional Cabinet and Paper Cassettes Follow the instructions in this section to install the optional cabinet and paper cassettes to your product.
Page 17 3. Make sure you have all the items shown here: Optional cabinet Side stands (×2) Front reinforcing bar Rear reinforcing bar Front cover Cabinet screws (×2) Rear brackets (×2) Bracket screws (x2) Side stand and reinforcing bar screws (×8)
Page 18 4. Place the stands between the cabinet's casters as shown. 5. Secure the stands to the cabinet with the included screws. Caution: Make sure the stands are securely attached or the product may fall over.
Page 19 6. Attach and secure the reinforcing bars to the stands with the included screws. 7. Place the cabinet on a flat surface and lock the front casters.
Page 20 8. Attach the front cover to the stands. 9. Remove the output tray from the product.
Page 21 10. Remove the paper cassette from the product. Note: If you are installing the optional cabinet under the optional paper cassette unit, remove the paper cassette from the optional cassette unit instead.
Page 22 11. Lift up your product or optional cassette unit and gently lower it onto the cabinet with the corners aligned. Secure the product or optional cassette unit to the cabinet with the included screws using a screwdriver. Note: Screws may be left over after installation.
Page 23 Warning: To lift the product, have two or more people hold it as shown here. Lifting from other areas may cause the product to fall or cause you to pinch your fingers when placing the product down. 12. Secure the back of the product or paper cassette unit to the cabinet using the included brackets and screws.
Page 24: Installing The Optional Paper Cassette Units
Parent topic: Installing the Optional Cabinet and Paper Cassettes Installing the Optional Paper Cassette Units You can install up to three optional paper cassette units to provide more paper capacity. If you are using the optional cabinet, install the cabinet under the bottom optional cassette unit first. 1.
Page 25 5. Remove the output tray. 6. Remove the paper cassette from the product.
Page 26 7. Remove the paper cassette from the optional paper cassette unit. 8. Stack all optional paper cassette units on top of each other and secure them to each other with the included screws.
Page 27 9. Lift up your product and gently lower it onto the paper cassette unit with the corners aligned. Secure the product to the paper cassette unit with the included screws using a screwdriver. Note: Screws may be left over after installation.
Page 28 Warning: To lift the product, have two people hold it as shown here. Lifting from other areas may cause the product to fall or cause you to pinch your fingers when placing the product down.
Page 29 10. Secure the back of the paper cassette units to each other and to the product using the included brackets and screws. 11. Insert a label into the holder indicating the paper size to be loaded in each of the paper cassettes.
Page 30 12. Insert the paper cassette and place the correct sticker on the cassette unit to indicate the cassette number. 13. Attach the output tray. 14. Connect the power cord and other connection cables, then plug in the product. 15. Turn on the product. 16.
Page 31: Enabling The Optional Paper Cassettes - Windows
You need to enable the optional paper cassette units before you can use them with the printer software. Note: If you are using the Epson Universal Print Driver or PostScript (PS3) printer software, see the link below to enable the optional cassette units.
Page 32: Enabling The Optional Paper Cassettes - Mac
Installing the Optional Paper Cassette Units Related tasks Synchronizing Printer Settings - Epson Universal Print Driver - Windows Enabling the Optional Paper Cassettes - PostScript Printer Software - Windows Enabling the Optional Paper Cassettes - PostScript Printer Software - Mac Enabling the Optional Paper Cassettes - Mac You need to enable the optional paper cassette units before you can use them with the printer software.
Page 33 Note: If you are using the PostScript (PS3) printer software, see the link below to enable the optional cassette units. 1. In the Apple menu or the Dock, select System Preferences. 2. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options &...
Page 34: Using The Control Panel
Using the Control Panel See these sections to learn about the control panel and select control panel settings. Control Panel Buttons and Lights Selecting the Date and Time Selecting Your Country or Region Setting a Password and Locking the Control Panel Setting User Feature Restrictions (Access Control) Changing LCD Screen Language Adjusting Control Panel Sounds...
Page 35: Status Icon Information
The LCD screen log out button help button stop button Interrupt button Reset button Paper Setting button Job/Status button, the Error light, and the Data light The numeric keypad Contacts button The C clear button Status Icon Information Parent topic: Using the Control Panel Status Icon Information Your product displays status icons on the LCD screen for certain product status conditions.
Page 36: Selecting The Date And Time
Icons Description Select this icon to enable sleep mode and turn off the LCD screen. The indicated setting has changed. There is a problem with the indicated setting. Select the icon to resolve the problem. No Ethernet connection. An Ethernet connection is established. No Wi-Fi connection.
Page 37 3. Select General Settings. 4. Select Basic Settings. 5. Select Date/Time Settings. You see a screen like this:...
Page 38: Selecting Your Country Or Region
6. Select Daylight Saving Time. 7. Select the setting that applies to your area: • Winter: it is winter or your region does not use Daylight Saving Time (DST) • Summer: it is spring or summer and your region uses Daylight Saving Time (DST) Note: If your region uses Daylight Saving Time (DST), you must change this setting to match the season.
Page 39: Setting A Password And Locking The Control Panel
3. Select General Settings. 4. Select Basic Settings. 5. Scroll down and select Country/Region. 6. Scroll up or down, if necessary, and select your country or region. You see a confirmation screen. 7. If the setting is correct, select Yes. (If not, select No and retry.) Parent topic: Using the Control Panel Setting a Password and Locking the Control Panel...
Page 40 • Scan settings • System Administration settings • Fax settings • Web Config settings • EpsonNet Config settings Note: For more information on administration settings, see the Administrator's Guide. 1. Press the home button, if necessary. 2. Select Settings. 3. Select General Settings. You see a screen like this: 4.
Page 41 9. Turn Lock Setting on. When the control panel is locked, you must enter the password to access any of the locked settings. Note: If you forget your password, contact Epson for assistance. Entering Characters on the LCD Screen Using Presets...
Page 42: Entering Characters On The Lcd Screen
Entering Characters on the LCD Screen Follow these guidelines to enter characters for passwords and other settings. • To move the cursor, select the left or right arrows. • To change the case of letters, select • To delete the previous character, select •...
Page 43 You see a screen like this: 3. Select Add New. Enter the Administrator password, if necessary. Note: You can save up to 50 presets. 4. Select the function for which you want to set up a preset. You see the main screen for that function, such as the Copy screen: 5.
Page 44 You see a screen like this: 6. Select Name. You see a screen like this: 7. Use the displayed keyboard to enter a name for the preset and select OK. 8. Select OK. When you copy, fax, or scan, you can use the preset by selecting Presets and selecting your preset name from the list.
Page 45: Setting User Feature Restrictions (Access Control)
Setting User Feature Restrictions (Access Control) Using Web Config Access Control Settings, you can restrict product features for individual users to prevent misuse of the product. Restricted features require the user to enter an ID and password on the product control panel. After you setup feature restrictions, you must enable them using the product control panel.
Page 46: Changing Lcd Screen Language
Entering a User ID and Password for Scanning Changing LCD Screen Language You can change the language used on the LCD screen. Note: This setting can be locked by an administrator. If you cannot access or change this setting, contact your administrator for assistance. 1.
Page 47: Adjusting The Screen Brightness
2. Select Settings. 3. Select General Settings. You see a screen like this: 4. Select Basic Settings. 5. Select Sound. 6. Select Normal Mode or Quiet Mode. Note: Press the icon on the home screen to switch between Normal Mode and Quiet Mode. 7.
Page 48: Turning Off The Operation Time Out Setting
You see a screen like this: 4. Select Basic Settings. 5. Select LCD Brightness. 6. Press the – or + icons to decrease or increase the brightness. 7. Select OK to exit. Parent topic: Using the Control Panel Turning Off the Operation Time Out Setting The Operation Time Out setting causes the LCD screen to return to the Home screen after a few minutes of inactivity.
Page 49: Preventing Pc Connection Via Usb
You see a screen like this: 4. Select Basic Settings. 5. Scroll down and set Operation Time Out to Off. Parent topic: Using the Control Panel Preventing PC Connection via USB You can disable access from a USB-connected computer. This restricts non-network access to the product and protects the security of confidential scanned documents.
Page 50: Product Parts Locations
You see a screen like this: 5. Scroll down and select PC Connection via USB. 6. Select Disable. Note: You must restart the product for the change to take effect. Parent topic: Using the Control Panel Product Parts Locations See these sections to identify the parts on your product. Product Parts - Front Product Parts - Inside Product Parts - Back...
Page 51: Product Parts - Front
Product Parts - Front Certain parts are labeled with a letter and number code. If you encounter any paper jams or errors, you can use these codes to locate and correct the problem. Automatic Document Feeder (ADF) cover (F) ADF edge guides...
Page 52 ADF input tray (F) ADF output tray Paper cassette 1 (C1) Optional cassettes 2, 3, and 4 (C2, C3, and C4) Optional cabinet...
Page 53 Rear paper feed edge guides Paper support and extension Rear paper feed slot (B1) Feeder guard Output tray Paper cassette edge guides Paper cassette Parent topic: Product Parts Locations...
Page 54: Product Parts - Inside
Product Parts - Inside Certain parts are labeled with a letter and number code. If you encounter any paper jams or errors, use these codes to locate and correct the problem. Document cover...
Page 55 Scanner glass Control panel USB Type A port for external devices Print head Front cover (A) Parent topic: Product Parts Locations...
Page 56: Product Parts - Back
Product Parts - Back Certain parts are labeled with a letter and number code. If you encounter any paper jams or errors, use these codes to locate and correct the problem. Rear cover 2 (D2) AC inlet Rear cover 1 (D1) Paper cassette rear covers (E) Service USB port for future use (do not remove sticker)
Page 57: Using Power Saving Settings
Line port EXT. port LAN port USB port Note: If you are using a USB connection, make sure you insert the cable in the correct orientation. Parent topic: Product Parts Locations Using Power Saving Settings Your product enters sleep mode automatically and turns off the LCD screen if it is not used for a period of time.
Page 58 1. Press the home button, if necessary. 2. Select Settings. 3. Select General Settings. You see a screen like this: 4. Select Basic Settings. 5. Select Sleep Timer. Enter the administrator password, if necessary. You see a screen like this: 6.
Page 59: Changing The Power Off Timer Settings
Parent topic: Using Power Saving Settings Epson Connect Solutions for Smartphones, Tablets, and More Use your smartphone, tablet, or computer to print and scan documents, photos, emails, and web pages from your home, office, or even across the globe.
Page 60: Setting Up Epson Connect Services
• Epson iPrint Mobile App • Epson Remote Print Scan and send a file as an email or upload it to an online service directly from your Epson product with Epson Scan to Cloud or the Epson iPrint Mobile App.
Page 61: Using Epson Email Print
Epson Connect Solutions for Smartphones, Tablets, and More Using Epson Email Print With Epson Email Print, you can print from any device that can send email, such as your smartphone, tablet, or laptop. Just activate your product's unique email address. When you want to print, attach a PDF, Microsoft Office document, or photo to an email and send it to your product.
Page 62: Using The Epson Iprint Mobile App
Using the Epson iPrint Mobile App Use this free Apple and Android app to print and scan with networked Epson products. Epson iPrint lets you print PDFs, Microsoft Office documents, photos, and web pages over a wireless network. You can scan and save a file on your device, send it as an email, or upload it to an online service such as Box, Dropbox, Evernote, or Google Drive.
Page 63: Using Epson Remote Print
Using Epson Scan to Cloud The Epson Scan to Cloud service allows you to scan and send a file as an email or upload it to an online service directly from your Epson product. Register an email address or online services such as Box, DropBox, Evernote, or Google Drive with your Epson Connect account.
Page 64: Using Airprint
Selecting Default Paper Settings - Administrator Using Google Cloud Print With a Google Account, you can print from your Apple or Android device to your Epson product. You can also print from Chromebooks and the Google Chrome browser without drivers or cables.
Page 65: Setting Up Google Cloud Print On A Chromebook
1. Connect your Epson product to your wireless network. See the link below. 2. Note your product's IP address by checking your network status. See the link below. 3. Connect your computer or your Apple or Android device to the same wireless network as your Epson product.
Page 66: Android Printing Using The Epson Print Enabler
Android Printing Using the Epson Print Enabler You can wirelessly print your documents, emails, photos, and web pages right from your Android phone or tablet (Android v4.4 or later). With a few taps, your Android device will discover your nearby Epson product and print.
Page 67: Using Fire Os Printing
There is no software to download, no drivers to install, and no cables to connect. Look for the print option in your Windows 10 application to send whatever is on the screen to an Epson product. 1. Connect your Epson product to your wireless network. See the link below.
Page 68: Using Epson Print And Scan App With Windows Tablets
You can use this free app to print photos and scan from your Windows (Windows 8 or higher) Surface RT or Pro tablet with networked Epson products. Epson Print and Scan App allows you to scan and capture images right to your tablet or to Microsoft OneDrive.
Page 69: Printing And Scanning With Nfc From Your Android Device
4. Connect your Android device to the same wireless network as your product. 5. Now you are ready to print. From an Android application such as Chrome or Gmail, tap the menu icon and select Print. Then select All printers, select your Epson product, adjust your print settings, and print.
Page 70 Epson iPrint opens on your device. Note: If you do not have Epson iPrint installed, the app store page for the Epson iPrint app opens on your device. Install Epson iPrint and repeat this step. 5. Touch the NFC antenna of your Android device to the product NFC tag on your product again.
Page 71: Wi-Fi Or Wired Networking
Wi-Fi or Wired Networking See these sections to use your product on a Wi-Fi or wired network. Network Security Recommendations Wi-Fi Infrastructure Mode Setup Wi-Fi Direct Mode Setup Wi-Fi Protected Setup (WPS) Printing a Network Status Sheet Configuring Email Server Settings Changing or Updating Network Connections Network Security Recommendations To help deter unauthorized access to your product over a network, you should protect your network...
Page 72: Wi-Fi Infrastructure Mode Setup
You can set up your product to communicate with your computer using a wireless router or access point. The wireless router or access point can be connected to your computer over a wireless or wired network. Epson product Wireless router or access point...
Page 73: Selecting Wireless Network Settings From The Control Panel
Epson website. The installer program guides you through network setup. Note: Breakdown or repair of this product may cause loss of fax and network data and settings. Epson is not responsible for backing up or recovering data and settings during or after the warranty period. We recommend that you make your own backup or print out your fax and network data and settings.
Page 74 7. Select the Password field and enter your wireless password using the displayed keypad. Note: The network name and password are case sensitive. Be sure to correctly enter uppercase and lowercase letters, and numeric or special characters. • To move the cursor, press the left or right arrows. •...
Page 75: Wi-Fi Direct Mode Setup
You can set up your product to communicate directly with your computer or another device without requiring a wireless router or access point. In Wi-Fi Direct Mode, the product itself acts as a network access point for up to 4 devices. Epson product Computer with a wireless interface Other wireless device...
Page 76 2. Press the icon. You see a screen like this: 3. Select Wi-Fi Direct. 4. Scroll down and select Start Setup. 5. Select Start Setup again. You see a screen like this: 6. Use your computer or wireless device to select the Wi-Fi network name (SSID) displayed on the LCD screen, then enter the password shown.
Page 77: Wi-Fi Protected Setup (Wps)
Note: If you don't see the icon on the LCD screen, you may have selected the wrong network name or entered the password incorrectly. Repeat these steps to try again. Parent topic: Wi-Fi Direct Mode Setup Related references Status Icon Information Related tasks Entering Characters on the LCD Screen Wi-Fi Protected Setup (WPS)
Page 78: Printing A Network Status Sheet
You see a screen like this: 3. Select Router, then select Start Setup, Change Settings, or Change to Wi-Fi connection, depending on your current connection settings. 4. Select Push Button Setup (WPS). 5. Follow the instructions on the LCD screen to complete WPS setup. 6.
Page 79: Configuring Email Server Settings
You see a screen like this: 4. Select Network Settings. 5. Select Network Status. 6. Select Print Status Sheet. 7. Select Print. Examine the settings shown on the network status sheet to diagnose any problems you have. Parent topic: Wi-Fi or Wired Networking Configuring Email Server Settings To use features such as scanning to email or forwarding faxes to email, you need to configure the email server.
Page 80 You see a screen like this: 4. Select Network Settings. 5. Scroll down and select Advanced. 6. Select Email Server. 7. Select Server Settings. You see a screen like this: 8. Select one of the options shown above, then select the settings you want to use. Contact your internet service provider if necessary to confirm the authentication method for the email server.
Page 81: Changing Or Updating Network Connections
Related tasks Scanning to Email Forwarding Received Faxes Changing or Updating Network Connections See these sections to change or update how your product connects to a network. Accessing the Web Config Utility Changing a USB Connection to a Wi-Fi Connection Changing a Wi-Fi Connection to a Wired Network Connection Connecting to a New Wi-Fi Router Disabling Wi-Fi Features...
Page 82: Changing A Wi-Fi Connection To A Wired Network Connection
3. Download and install your product software from the Epson website using the instructions on the Start Here sheet. Parent topic: Changing or Updating Network Connections Changing a Wi-Fi Connection to a Wired Network Connection If you have already connected your product to your computer wirelessly, you can change to a wired network connection if necessary.
Page 83: Disabling Wi-Fi Features
Note: Before disabling Wi-Fi features, make a note of your product's SSID (network name) and password, and any network settings selected for the Epson Connect services you may use. 1. Press the home button, if necessary.
Page 84: Enabling Epson Universal Print Driver (Pcl) Or Postscript Printing
Enabling Epson Universal Print Driver (PCL) or PostScript Printing Before enabling Epson Universal Print Driver (PCL) or PostScript printing on your product, make sure you have installed the software as described on the Start Here sheet. To download the Epson Universal Print Driver or PostScript drivers, visit epson.com/support...
Page 85 3. Follow the on-screen instructions until you see this screen: 4. Select Yes: Network connection and click OK. Note: Select the Set Default of Printer Control Language to PCL6 checkbox if you want to set the default printer language to PCL6. Leave this option deselected to set the printer language to ESC/P- R.
Page 86 After the software finishes searching for products, you see a screen like this: 5. Do one of the following: • If you are installing one product, make sure Add EPSON Universal Print Driver is selected and continue with the next step.
Page 87 6. Open the Select a port to connect a printer menu and select an existing printer port, if necessary. Otherwise, skip this option to create a new port automatically. 7. Select the product you want to install from the Found Printers list. Note: Deselect the Set as default printer checkbox if you do not want the product to be set as your default printer.
Page 88: Installing The Postscript (Ps3) Printer Software - Windows
Installing the PostScript (PS3) Printer Software - Windows If you did not install the standard Epson printer software or Epson Universal Print Driver, you need to install the PostScript (PS3) printer software before you can adjust the print settings and print to your network printer.
Page 89: Selecting Pdl (Page Description Language) Settings
8. Click Start and follow the on-screen instructions. Parent topic: Enabling Epson Universal Print Driver (PCL) or PostScript Printing Selecting PDL (Page Description Language) Settings You can select settings for PCL and PostScript printing using the control panel on the product.
Page 90: Pdl Print Configuration Options
7. When you are finished, press the home button to exit. PDL Print Configuration Options Parent topic: Enabling Epson Universal Print Driver (PCL) or PostScript Printing PDL Print Configuration Options Select the PDL Print Configuration options you want to use for PCL or PostScript printing.
Page 91 PDL Print Configuration Available Description option settings Common Settings Paper Size Various sizes Sets the default paper size for PCL or PostScript printing Paper Type Various paper Sets the default paper type for PCL or PostScript types printing Orientation Portrait Sets the default orientation for PCL or PostScript printing Landscape...
Page 92 PDL Print Configuration Available Description option settings Pitch 0.44 to 99.99 cpi Selects the default font pitch if the font is scalable and fixed-pitch (availability depends on font source and number settings) Height 4.00 to 999.75 pt Selects the default font height if the font is scalable and proportional (availability depends on font source and number settings) Symbol Set...
Page 93: Selecting Printer Language And Interface Settings
PDL Print Configuration Available Description option settings Binary On/Off Enable when printing files that contain binary images (available when the product is connected to the network). Allows you to print binary images even if the driver is set to ASCII. PDF Page Size Various sizes Selects the paper size when printing a PDF file.
Page 94: Printing Language And Interface Options
7. When you are finished, press the home button to exit. Printing Language and Interface Options Parent topic: Enabling Epson Universal Print Driver (PCL) or PostScript Printing Printing Language and Interface Options Select the printing language and interface options you want to use. Option...
Page 95: Printing A Pcl Or Ps3 (Postscript) Status Sheet
3. Scroll down and select Print Status/Print. 4. Select Print Status Sheet. 5. Select PCL Font List or PS3 Font List. 6. Select Print to print the status sheet. Parent topic: Enabling Epson Universal Print Driver (PCL) or PostScript Printing...
Page 96: Loading Paper
Loading Paper and Envelopes in the Rear Paper Feed Slot Paper Loading Capacity Double-sided Printing Paper Types Available Epson Papers Paper or Media Type Settings - Printing Software Selecting the Paper Settings for Each Source - Control Panel Selecting Default Paper Settings - Administrator Loading Paper in the Cassette You can load paper up to this size in the paper cassette: A3 (11.7 ×...
Page 97 2. Slide the front edge guide outward all the way, then slide the side edge guides to the paper size you are using. 3. Load paper with the printable side facedown and slide the front edge guide against the paper. Note: Make sure the paper fits beneath the arrow mark inside the edge guides.
Page 98 4. Make sure the paper size label matches the size of the paper loaded in the paper cassette. If necessary, remove the label holder and change the paper size indicated on the label. 5. Insert the paper cassette all the way into the product. Note: If the Paper Size Auto Detect setting is enabled, your product will automatically detect the size of the paper you loaded.
Page 99: Loading Paper And Envelopes In The Rear Paper Feed Slot
Loading Paper and Envelopes in the Rear Paper Feed Slot You can print envelopes or documents in a variety of paper types and sizes in the rear paper feed slot. 1. Open the feeder guard and pull up the paper support. 2.
Page 100 3. If you are inserting a stack of paper, fan the sheets and tap the stack on a flat surface to even the edges. Note: You can load one sheet of binder paper with holes on one of the long edges as shown. Do not select automatic 2-sided printing for this type of paper.
Page 101 • Load envelopes short edge first, with the flap facing down and the flap edge to the left, in the center of the slot. 5. Slide the edge guides against the paper, but not too tightly. 6. Press the Paper Setting button. You see a screen like this:...
Page 102: Paper Loading Capacity
7. Select the size and type of paper you loaded. Always follow these paper loading guidelines: • Load only the recommended number of sheets. • Load paper short edge first, except when the long edge is set as the width of a user-defined paper size.
Page 103 • Load only 1 sheet for user-defined size paper from 2.16 x 5 inches (55 x 127 mm) to 12.95 x 47.24 inches (329 x 1200 mm) and 5.8 x 8.27 inches (148 x 210 mm) to 11.7 x 17 inches (297 x 431.8 mm) •...
Page 104 Paper type Paper size Loading capacity Cassette 1 Cassettes 2-4 (optional) Plain paper Available paper sizes* Up to the arrow mark on the edge guide from Executive Letterhead paper (7.25 × 10.5 inches Recycled paper [184 × 267 mm]) to A3 (11.7 ×...
Page 105 * Select the paper specification link below to view the list of available paper sizes. Note: Folio (8.5 × 13 inches [216 × 330 mm]) and Half Letter (5.5 × 8.5 inches [140 × 216 mm]) sizes are not available when printing with the PostScript printer driver. Epson Paper Capacity Paper type Loading capacity...
Page 106 (203 × 254 mm) 10 sheets: A3 (11.7 × 16.5 inches [297 × 420 mm]), 13 × 19 inches (330 × 483 mm) Epson Ultra Premium — — 20 sheets: Letter (8.5 × 11 Photo Paper Glossy inches [216 × 279 mm]), A4 (8.3 ×...
Page 107 (330 × 483 mm) Note: When printing at a user defined size on genuine Epson paper, you can only print at Standard or Normal print quality. Even if the print driver allows you to choose a better print quality, the printer will print using Standard or Normal print quality.
Page 108: Double-Sided Printing Paper Types
Pre-printed paper High quality plain paper Thick paper 25 to 40 lb (91 to 150 g/m Epson Bright White Paper Epson Ultra Premium Photo Paper Glossy Epson Premium Photo Paper Glossy Epson Premium Photo Paper Semi-gloss Epson Photo Paper Glossy...
Page 109: Available Epson Papers
(Canadian sales), or epson.com.jm (Caribbean sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada. Note: Paper/media availability varies by country. Paper Type...
Page 110 A3 (11.7 × 16.5 inches S041288 [297 × 420 mm]) 13 × 19 inches S041289 (330 × 483 mm) Epson Ultra Premium Photo Paper 4 × 6 inches (102 × 152 mm) S042181 Glossy S042174 5 × 7 inches (127 × 178 mm) S041945 8 ×...
Page 111: Paper Or Media Type Settings - Printing Software
Pre-printed paper Preprinted High-quality plain paper High Quality Plain Paper Envelopes Envelope Epson Ultra Premium Photo Paper Glossy Ultra Premium Photo Paper Glossy Epson Premium Photo Paper Glossy Premium Photo Paper Glossy Epson Photo Paper Glossy Photo Paper Glossy Epson Premium Photo Paper Semi-gloss...
Page 112: Selecting The Paper Settings For Each Source - Control Panel
Note: The settings listed here are available only when printing from your computer; they do not apply to your product's control panel settings. Parent topic: Loading Paper Selecting the Paper Settings for Each Source - Control Panel You can change the default paper size and paper type for each source using the control panel on the product.
Page 113: Paper Type Settings - Control Panel
Color Pre-printed paper Preprinted High-quality plain paper High Quality Plain Paper Envelopes Envelope Epson Ultra Premium Photo Paper Glossy Ultra Glossy Epson Premium Photo Paper Glossy Prem. Glossy Epson Photo Paper Glossy Glossy Epson Premium Photo Paper Semi-gloss Prem. Semi-Gloss Epson Presentation Paper Matte Prem.
Page 114: Selecting Default Paper Settings - Administrator
Parent topic: Selecting the Paper Settings for Each Source - Control Panel Selecting Default Paper Settings - Administrator As an administrator, you can adjust default paper settings that apply to all print jobs sent to the product. Note: These settings can be locked by an administrator. If you cannot access these settings, contact your administrator for assistance.
Page 115: Paper Source Settings Options
You see a screen like this: 5. Select one of these options for the Auto Error Solver setting: • Turn on this setting to display a warning and print single-sided when a 2-sided printing error occurs, or to print only what the printer could process when a full memory error occurs. •...
Page 116: Selecting The Universal Print Settings
Paper Source Available settings Description Settings option Auto Select Copy Select On for any of these settings to automatically print on Settings paper from any source containing paper that matches your paper settings Other Note: More than one paper source needs to be set to On. Error Notice Paper Size Notice Select On for either of these settings to display an error...
Page 117: Universal Print Settings Options
4. Select Printer Settings. You see this screen: 5. Select Universal Print Settings. 6. Adjust the settings as necessary. 7. When you are finished, press the home button to exit. Universal Print Settings Options Parent topic: Selecting Default Paper Settings - Administrator Universal Print Settings Options Select the universal print setting options you want to use for your print jobs.
Page 118 Universal Print Available settings Description Settings option Skip Blank Page On Select On to skip printing of blank pages automatically Parent topic: Selecting the Universal Print Settings...
Page 119: Placing Originals On The Product
Placing Originals on the Product Follow the instructions here to place your original documents or photos on the product. Caution: Do not place anything on top of your product or use its cover as a writing surface to avoid damaging it. Placing Originals on the Scanner Glass Placing Originals in the Automatic Document Feeder Placing Originals on the Scanner Glass...
Page 120: Placing Originals In The Automatic Document Feeder
2. Place your original facedown on the scanner glass with the top facing into the corner. Slide the original to the edges of the indicated corner. Note: The edges of your original may be cropped by 0.06 inch (1.5 mm) from the edge of the scanner glass.
Page 121 Caution: Make sure your originals are not creased or folded, and do not contain holes, staples, tape, or other materials that could obstruct the feeder. Caution: Do not place photographs or valuable artwork in the ADF. Place fragile or valuable originals on the scanner glass to avoid wrinkling or damaging them.
Page 122 3. Insert the originals into the ADF faceup and top-edge first.
Page 123 Note: Do not load originals above the arrow mark on the ADF edge guide. The ADF icon on the Copy, Scan, and Fax screens lights up. Note: The ADF should automatically detect the size of your original. If the document size isn't automatically detected, you need to manually select it.
Page 124 4. Slide the ADF edge guides against the originals, but not too tightly.
Page 125 Note: If you are copying two originals onto one sheet, make sure the originals are loaded as shown. Select the link below to select the copy orientation setting that matches how you loaded your original. Parent topic: Placing Originals on the Product Related references Mac System Requirements Copying Options...
Page 126: Copying
Copying Options Copying Documents or Photos You can copy documents or photos onto various sizes and types of paper, including Epson special papers. 1. Place your original document or photo on the scanner glass, or place multi-page documents in the ADF.
Page 127: Copying Options
8. Select Preview to preview your copy on the LCD screen. 9. Select Presets to save your copy settings. Note: Presets can be locked by an administrator. If you can't access or change this setting, contact your administrator for assistance. 10.
Page 128 Copying option Available settings Description Density Varying levels Adjusts the lightness or darkness of copies Reduce/Enlarge Reduce to Fit Paper Automatically decreases the size of the image by the percentage you select 100% Copies the original at its full size Auto Automatically sizes the image to fit the paper size you selected...
Page 129 Copying option Available settings Description Finishing Group (Same Select to print multiple copies of a multi-page document in Pages) unordered groups Collate (Page Select to print multiple copies of a multi-page document in Order) ordered sets Mixed Size Select On to copy originals of varying sizes in their original Originals sizes Orientation...
Page 130 Copying option Available settings Description Remove Punch Select On to erase the binding holes on a document. Scroll Holes down and select the erasing position and orientation for your originals or copies. ID Card Copy Select On to copy both sides of an ID card onto one side of a sheet of paper.
Page 131: Printing From A Computer
Note: If you have an Internet connection, it is a good idea to check for updates to your product software on Epson's support website. If you see a Software Update screen, select Enable automatic checking and click OK. The update scans your system to see if you have the latest product software. Follow the on-screen instructions.
Page 132: Selecting Basic Print Settings - Windows
Selecting Basic Print Settings - Windows Select the basic settings for the document or photo you want to print. 1. Open a photo or document for printing. 2. Select the print command in your application. Note: You may need to select a print icon on your screen, the Print option in the File menu, or another command.
Page 133 4. For the Paper Source setting, select where you loaded the paper you want to print on. 5. Select the size of the paper you loaded as the Document Size setting. Note: You can also select the User-Defined setting to create a custom paper size. 6.
Page 134: Paper Source Options - Windows
Parent topic: Printing with the Standard Epson Printer Software - Windows Related references Double-sided Printing Paper Types Paper or Media Type Settings - Printing Software Related tasks Entering a User ID and Password for Printing Printing Your Document or Photo - Windows...
Page 135: Multi-Page Printing Options - Windows
Standard For everyday text and image printing. High For photos and graphics with high print quality. Parent topic: Selecting Basic Print Settings - Windows Multi-Page Printing Options - Windows You can select any of the available options in the Multi-Page menu to set up your multi-page print job. 2-Up and 4-Up Prints 2 or 4 pages on one sheet of paper.
Page 136 • Manual (Long-edge binding) to print your double-sided print job by printing one side and prompting you to flip the paper over on the long edge to print the other side (recommended for paper types that do not support automatic duplexing). •...
Page 137 You see this window: 3. Select the double-sided printing options you want to use. 4. Click OK to return to the Main tab.
Page 138 10. Follow any instructions displayed on the screen during printing. Double-sided Printing Options - Windows Print Density Adjustments - Windows Parent topic: Printing with the Standard Epson Printer Software - Windows Related references Double-sided Printing Paper Types Related tasks Selecting Basic Print Settings - Windows...
Page 139: Double-Sided Printing Options - Windows
Double-sided Printing Options - Windows You can select any of the available options on the Binding Settings window to set up your double-sided print job. Binding Edge Options Select a setting that orients double-sided print binding in the desired direction. Binding Margin Options Select options that define a wider margin to allow for binding.
Page 140: Selecting Additional Layout And Print Options - Windows
Selecting Additional Layout and Print Options - Windows You can select a variety of additional layout and printing options for your document or photo on the More Options tab. 1. To change the size of your printed document or photo, select the Reduce/Enlarge Document checkbox and select one of these sizing options: •...
Page 141 5. Select any of the Additional Settings options to customize your print. Custom Color Correction Options - Windows Image Options and Additional Settings - Windows Header/Footer Settings - Windows Parent topic: Printing with the Standard Epson Printer Software - Windows Related tasks Printing Your Document or Photo - Windows...
Page 142: Custom Color Correction Options - Windows
Custom Color Correction Options - Windows You can select any of the available options in the Color Correction window to customize the image colors for your print job. Color Controls Lets you select a Color Mode setting, individual settings for Brightness, Contrast, Saturation, and Density, and individual color tones.
Page 143: Image Options And Additional Settings - Windows
Lets you manage color using installed color printing profiles. No Color Adjustment Turns off color management in your printer software so you can manage color using only your application software. Parent topic: Selecting Additional Layout and Print Options - Windows Image Options and Additional Settings - Windows You can select any of the Image Options and Additional Settings to customize your print.
Page 144: Header/Footer Settings - Windows
High Speed Speeds up printing but may reduce print quality. Mirror Image Flips the printed image left to right. Parent topic: Selecting Additional Layout and Print Options - Windows Header/Footer Settings - Windows You can select any of the Header/Footer Settings options to add headers or footers when you print. The items are available to print at the top or bottom of your pages, in either the left, right, or center of the page.
Page 145: Selecting A Printing Preset - Windows
Parent topic: Selecting Additional Layout and Print Options - Windows Selecting a Printing Preset - Windows For quick access to common groups of print settings, you can select a printing preset on the Main or More Options tab. Note: You can create your own preset by clicking the Add/Remove Presets button. 1.
Page 146: Selecting Extended Settings - Windows
4. To choose a preset for printing, select it. 5. Click OK. Parent topic: Printing with the Standard Epson Printer Software - Windows Selecting Extended Settings - Windows You can select additional settings that apply to all the print jobs you send to your product.
Page 147 You see the maintenance options: 4. Click the Extended Settings button.
Page 148: Extended Settings - Windows
7. Click OK to close the printer software window. Extended Settings - Windows Parent topic: Printing with the Standard Epson Printer Software - Windows Extended Settings - Windows You can select from these settings on the Extended Settings window. Enable EPSON Status Monitor 3 Enables product monitoring for ink and paper supplies and other issues.
Page 149 Short Grain Paper Prevents ink from smearing when you print on envelopes or other thick paper, and the Thick Paper setting does not help. Separator Page Before each document, prints a separator page containing the title, user, date, and time. Always Spool RAW Datatype Increases print speed and may solve other printing problems.
Page 150: Printing Your Document Or Photo - Windows
You see your application's Print window, such as this one: 2. Click OK or Print to start printing. Parent topic: Printing with the Standard Epson Printer Software - Windows Locking Printer Settings - Windows Windows administrators can lock access to some printer settings to prevent unauthorized changes.
Page 151 • Windows 8.x: Navigate to the Apps screen and select Control Panel > Hardware and Sound > Devices and Printers. Right-click your product and select Printer properties. • Windows 7: Click and select Devices and Printers. Right-click your product and select Printer properties.
Page 152: Locked Setting Options
5. Under Advanced Settings, select the setting option you want to use for each locked setting. 6. Click OK. Locked Setting Options Parent topic: Printing with the Standard Epson Printer Software - Windows Locked Setting Options Select the options you want to use for any locked print settings. Setting...
Page 153: Entering A User Id And Password For Printing
Parent topic: Locking Printer Settings - Windows Entering a User ID and Password for Printing If you enabled Access Control on the product, you must enter a user ID and password in the printer driver to be able to print. Note: If you do not know the user ID or password, contact your administrator for assistance.
Page 154: Selecting Default Print Settings - Windows
5. Enter your user name and password. 6. Click OK. Parent topic: Printing with the Standard Epson Printer Software - Windows Selecting Default Print Settings - Windows When you change your print settings in a program, the changes apply only while you are printing in that program session.
Page 155: Changing The Language Of The Printer Software Screens
Changing the Language of the Printer Software Screens Parent topic: Printing with the Standard Epson Printer Software - Windows Changing the Language of the Printer Software Screens You can change the language used on the Windows printer software screens.
Page 156: Changing Automatic Update Options
You see the maintenance options: 4. Select the language you want to use as the Language setting. 5. Click OK to close the printer software window. The printer software screens appear in the language you selected the next time you access them. Parent topic: Selecting Default Print Settings - Windows Changing Automatic Update Options...
Page 157: Printing With The Built-In Epson Driver - Windows 10 S
Note: The built-in Epson driver in Windows 10 S does not include all the available print settings for your product. To print with additional settings, download and install the Epson Print and Scan utility from the Windows Store.
Page 158: Selecting Print Settings - Windows 10 S
Parent topic: Printing from a Computer Selecting Print Settings - Windows 10 S Select the settings for your print job in your Windows 10 S application. 1. Open a photo or document for printing. 2. Select the print command in your application. Note: You may need to select a print icon on your screen, the Print option in the File menu, or another command.
Page 159 4. Select the type of paper you loaded as the Media setting. Note: The setting may not exactly match the name of your paper. Check the paper type settings list for details. 5. Click the Advanced button. You see a window like this: 6.
Page 160 10. Select the Layout tab. 11. Select the orientation of your document as the Orientation setting.
Page 161: Printing With The Epson Standard Printer Software - Mac
14. Click OK or Print to start printing. Parent topic: Printing with the Built-in Epson Driver - Windows 10 S Printing with the Epson Standard Printer Software - Mac You can print with your product using any Mac printing program, as described in these sections.
Page 162: Selecting Basic Print Settings - Mac
Selecting Print Layout Options - Mac Selecting Double-sided Printing Settings - Mac Managing Color - Mac Selecting Printing Preferences - Mac Printing Your Document or Photo - Mac Parent topic: Printing from a Computer Related references Paper or Media Type Settings - Printing Software Related tasks Selecting Page Setup Settings - Mac Selecting Basic Print Settings - Mac...
Page 163 You see the expanded printer settings window for your product: Note: The print window may look different, depending on the Mac OS version and the application you are using. 5. Select the Copies and Pages settings as necessary. Note: If you do not see these settings in the print window, check for them in your application before printing.
Page 164 6. Select the page setup options: Paper Size and Orientation. Note: If you do not see these settings in the print window, check for them in your application before printing. They may be accessible by selecting Page Setup from the File menu. 7.
Page 165: Paper Source Options - Mac
Print Options - Mac Parent topic: Printing with the Epson Standard Printer Software - Mac Paper Source Options - Mac You can select any of the available options in the Paper Source menu to print on the paper loaded in that source.
Page 166: Print Quality Options - Mac
Print Quality Options - Mac You can select any of the available Print Quality options to fine-tune the quality of your print. Some settings may be unavailable, depending on the paper type setting you have chosen. Draft For draft printing on plain paper. Normal For everyday text and image printing.
Page 167: Selecting Print Layout Options - Mac
Parent topic: Printing with the Epson Standard Printer Software - Mac Selecting Print Layout Options - Mac You can select a variety of layout options for your document or photo by selecting Layout from the pop- up menu on the print window.
Page 168: Selecting Double-Sided Printing Settings - Mac
Selecting Double-sided Printing Settings - Mac You can print on both sides of the paper by selecting Two-sided Printing Settings from the pop-up menu on the print window. Note: Some options may be pre-selected or unavailable, depending on other settings you have chosen or if you are accessing the product over a network.
Page 169: Double-Sided Printing Options And Adjustments - Mac
5. Follow any instructions displayed on the screen during printing. Double-sided Printing Options and Adjustments - Mac Parent topic: Printing with the Epson Standard Printer Software - Mac Related references Double-sided Printing Paper Types Double-sided Printing Options and Adjustments - Mac You can select any of the available options in the Two-sided Printing Settings pop-up menu to set up your double-sided print job.
Page 170: Managing Color - Mac
Long-Edge binding Orients double-sided printed pages to be bound on the long edge of the paper. Short-Edge binding Orients double-sided printed pages to be bound on the short edge of the paper. Print Density Sets the level of ink coverage for double-sided printing. Increased Ink Drying Time Sets the amount of time required for drying ink after printing on one side of the paper before printing the other side in double-sided printing.
Page 171: Color Matching And Color Options - Mac
4. Select one of the available options. Color Matching and Color Options - Mac Parent topic: Printing with the Epson Standard Printer Software - Mac Color Matching and Color Options - Mac You can select from these settings on the Color Matching and Color Options menus.
Page 172: Selecting Printing Preferences - Mac
Color Options Settings Manual Settings Lets you select manual color adjustments. Click the arrow next to Advanced Settings and select settings for Brightness, Contrast, Saturation, and individual color tones. You can also select a color Mode setting for printing photos and graphics and the Fix Red-Eye setting to reduce or remove red- eye in photos.
Page 173: Printing Preferences - Mac
4. Select any of the available printing preferences. 5. Click OK. Printing Preferences - Mac Parent topic: Printing with the Epson Standard Printer Software - Mac Printing Preferences - Mac You can select from these settings on the Options or Driver tab. Thick Paper and Envelopes Prevents ink from smearing when you print on envelopes or other thick paper.
Page 174: Printing Your Document Or Photo - Mac
Printing Your Document or Photo - Mac Once you have selected your print settings, you are ready to print. Click Print at the bottom of the print window. Checking Print Status - Mac Parent topic: Printing with the Epson Standard Printer Software - Mac...
Page 175: Checking Print Status - Mac
Printing Your Document or Photo - Mac Printing with the Epson Universal Print Driver - Windows You can print with the Epson Universal Print Driver using any Windows printing program, as described in these sections. Synchronizing Printer Settings - Epson Universal Print Driver - Windows...
Page 176: Synchronizing Printer Settings - Epson Universal Print Driver - Windows
EPSON Universal Print Driver and select Manage > Printer properties. • Windows 8.x: Navigate to the Apps screen and select Control Panel > Hardware and Sound > Devices and Printers. Right-click EPSON Universal Print Driver and select Printer properties. • Windows 7: Click and select Devices and Printers.
Page 177 The product's settings and other information appears in the Current Printer Information area. 4. Click OK. Parent topic: Printing with the Epson Universal Print Driver - Windows Related tasks Enabling the Optional Paper Cassettes - Windows...
Page 178: Selecting Basic Print Settings - Epson Universal Print Driver - Windows
Note: You may need to select a print icon on your screen, the Print option in the File menu, or another command. See your application's help utility for details. 3. If necessary, select EPSON Universal Print Driver as the printer you want to use. Note: You may also need to select Properties or Preferences to view your print settings.
Page 179 You see the Main tab of your printer settings window: Note: For more information about a setting, right-click it and select Help. 4. For the Paper Source setting, select where you loaded the paper you want to print on. 5. Select the size of the paper you loaded as the Document Size setting. Note: You can also select the User-Defined setting to create a custom paper size.
Page 180 14. To save your print job as a project that can be modified and combined with other print jobs, select Job Arranger Lite. Parent topic: Printing with the Epson Universal Print Driver - Windows Related references Paper or Media Type Settings - Printing Software...
Page 181: Selecting Additional Layout And Print Options - Epson Universal Print Driver - Windows
Selecting Additional Layout and Print Options - Epson Universal Print Driver - Windows You can select a variety of additional layout and printing options for your document or photo on the More Options tab.
Page 182 Note: For more information about a setting, right-click it and select Help. 1. To change the size of your printed document or photo, select the Reduce/Enlarge Document checkbox and select one of these sizing options: • Select the Fit to Page option to size your image to fit the paper you loaded. Select the size of your document or photo as the Document Size setting, and the size of your paper as the Output Paper setting.
Page 183 Note: Confidential print jobs are cleared from the product's memory after printing. 5. Select any of the Additional Settings options to customize your print. Parent topic: Printing with the Epson Universal Print Driver - Windows Related references Custom Color Correction Options - Windows...
Page 184: Selecting Maintenance Options - Epson Universal Print Driver - Windows
Selecting Maintenance Options - Epson Universal Print Driver - Windows You can select maintenance and other optional settings on the Maintenance tab. Note: For more information about a setting, right-click it and select Help. • Nozzle Check lets you print a nozzle check pattern to check for clogged nozzles.
Page 185: Extended Settings - Epson Universal Print Driver - Windows
• Printer and Option Information displays information on the printer settings and any optional equipment installed. • Language lets you change the language of the printer software screens. Extended Settings - Epson Universal Print Driver - Windows Parent topic: Printing with the Epson Universal Print Driver - Windows...
Page 186: Selecting Default Print Settings - Epson Universal Print Driver - Windows
Selecting Maintenance Options - Epson Universal Print Driver - Windows Selecting Default Print Settings - Epson Universal Print Driver - Windows When you change your print settings in a program, the changes apply only while you are printing in that program session.
Page 187 EPSON Universal Print Driver and select Manage > Printing Preferences. • Windows 8.x: Navigate to the Apps screen and select Control Panel > Hardware and Sound > Devices and Printers. Right-click EPSON Universal Print Driver and select Print Preferences. • Windows 7: Click and select Devices and Printers.
Page 188: Locking Printer Settings - Epson Universal Print Driver - Windows
EPSON Universal Print Driver and select Manage > Printer properties. • Windows 8.x: Navigate to the Apps screen and select Control Panel > Hardware and Sound > Devices and Printers. Right-click EPSON Universal Print Driver and select Printer properties. • Windows 7: Click and select Devices and Printers.
Page 189: Epson Universal Print Driver Locked Setting Options
6. Click OK. Epson Universal Print Driver Locked Setting Options Parent topic: Printing with the Epson Universal Print Driver - Windows Epson Universal Print Driver Locked Setting Options Select the options you want to use for any locked print settings.
Page 190: Adding Network Printers - Epson Universal Print Driver - Windows
Locking Printer Settings - Epson Universal Print Driver - Windows Adding Network Printers - Epson Universal Print Driver - Windows You can use the Epson Universal Print Driver to find and add network printers. 1. Do one of the following: •...
Page 191 • Windows Vista: Click and select Control Panel. Click Printer under Hardware and Sound, then right-click EPSON Universal Print Driver and select Properties. 2. Click the Optional Settings tab. You see this window: 3. Click Network printer search. 4. When you see the search results, select Add found printers.
Page 192 The selected printer or printers appear in the lower section of the screen. 7. Select the checkbox next to the product you want to make your default printer, if necessary. 8. Click OK. Parent topic: Printing with the Epson Universal Print Driver - Windows...
Page 193: Printing With The Postscript (Ps3) Printer Software - Windows
Note: The PostScript printer software supports products that are connected via Ethernet. If your product is connected via USB, you will need to install the standard Epson printer software. To download the standard Epson printer software, visit epson.com/support...
Page 194: Selecting Basic Print Settings - Postscript Printer Software - Windows
You see a window like this: 3. Select the number of optional cassettes installed as the Lower Cassette Unit setting. 4. Click OK. The optional paper cassettes are now enabled. Parent topic: Printing with the PostScript (PS3) Printer Software - Windows Selecting Basic Print Settings - PostScript Printer Software - Windows Select the basic settings for the document or photo you want to print.
Page 195 • A4 (8.3 × 11.7 inches [210 × 297 mm]) • B4 (13.9 × 9.84 inches [353 × 250 mm]) • Legal (8.5 × 14 inches [216 × 356 mm]) • A5 (5.8 × 8.2 inches [148 × 210 mm]) •...
Page 196 You see the Paper/Quality tab of your printer settings window: 4. Select the Paper Source that matches where you loaded the paper you want to print on. 5. Select Plain as the Media setting. 6. Select one of the following as the Color setting: •...
Page 197 You see this window: 8. Select the orientation of your document. 9. To print on both sides of the paper, select one of the Print on Both Sides settings. 10. To change the printing order of the pages, select one of the Page Order settings. 11.
Page 198: Selecting Additional Layout And Print Options - Postscript Printer Software - Windows
Selecting Additional Layout and Print Options - PostScript Printer Software - Windows You can select a variety of additional layout and printing options for your document or photo by clicking the Advanced button on the Paper/Quality tab. 1. Select the size of the paper you loaded as the Paper Size setting. 2.
Page 199: Selecting Default Print Settings - Postscript Printer Software - Windows
8. Select any of the remaining Printer Features options to customize your printouts. Parent topic: Printing with the PostScript (PS3) Printer Software - Windows Selecting Default Print Settings - PostScript Printer Software - Windows When you change your print settings in a program, the changes apply only while you are printing in that program session.
Page 200: Printing With The Postscript (Ps3) Printer Software - Mac
You see the printer settings window: 3. Select the print settings you want to use as defaults in all your Windows programs. 4. Click OK. These settings are now the defaults selected for printing. You can still change them as needed for printing in any program session.
Page 201: Enabling The Optional Paper Cassettes - Postscript Printer Software - Mac
Note: The PostScript printer software supports products that are connected via Ethernet. If your product is connected via USB, you will need to install the standard Epson printer software. To download the standard Epson printer software, visit epson.com/support (U.S.), epson.ca/support (Canada), or epson.com.jm/support...
Page 202: Selecting Basic Print Settings - Postscript Printer Software - Mac
You see a screen like this: 4. Select the number of optional cassettes installed as the Lower Cassette Unit setting. 5. Click OK. The optional paper cassettes are now enabled. Parent topic: Printing with the PostScript (PS3) Printer Software - Mac Related tasks Enabling the Optional Paper Cassettes - Mac Selecting Basic Print Settings - PostScript Printer Software - Mac...
Page 203 • A5 (5.8 × 8.2 inches [148 × 210 mm]) • B5 (7.2 × 10.1 inches [182 × 257 mm]) • A6 (4.1 × 5.8 inches [105 × 148 mm]) • B6 (5 × 7.2 inches [128 × 182 mm]) •...
Page 204 You see the expanded printer settings window for your product: Note: The print window may look different, depending on the Mac OS version and the application you are using. 5. Select the Two-Sided, Copies, and Pages settings as necessary. Note: If you do not see these settings in the print window, check for them in your application before printing.
Page 205 6. Select the page setup options: Paper Size and Orientation. Note: If you do not see these settings in the print window, check for them in your application before printing. They may be accessible by selecting Page Setup from the File menu. 7.
Page 206 10. Select Printer Features from the pop-up menu. You see these settings: 11. Select Plain as the Media Type setting. 12. Select one of the following Print Quality options: • For fast printing with reduced quality, select Fast. • For printing text and graphics with good quality and print speed, select Fine. •...
Page 207: Selecting Page Setup Settings - Postscript Printer Software - Mac
You see these settings: 14. Select a Color Mode option: • To print a color document or photo, select the Color setting. • To print text and graphics in black only, select the Monochrome setting. 15. Select any of the available print options. Parent topic: Printing with the PostScript (PS3) Printer Software - Mac Related tasks...
Page 208: Selecting Print Layout Options - Postscript Printer Software - Mac
1. Select the size of the paper you loaded as the Paper Size setting. You can also select a custom setting to create a custom paper size. 2. Select the orientation of your document or photo as shown in the print window. Note: You can reduce or enlarge the size of the printed image by selecting Paper Handling from the pop-up menu and selecting a scaling option.
Page 209: Sizing Printed Images - Postscript Printer Software - Mac
• To invert or flip the printed image, select the Reverse page orientation or Flip horizontally settings. Parent topic: Printing with the PostScript (PS3) Printer Software - Mac Sizing Printed Images - PostScript Printer Software - Mac You can adjust the size of the image as you print it by selecting Paper Handling from the pop-up menu on the Print window.
Page 210: Printing Your Document Or Photo - Postscript Printer Software - Mac
1. Select Color Matching from the pop-up menu in the print window. 2. Do one of the following: • To print using standard color profiles for your product and paper to help match image colors, select ColorSync. Select one of the available Profile options to change the active color profile. •...
Page 211: Checking Print Status - Postscript Printer Software - Mac
Parent topic: Printing with the PostScript (PS3) Printer Software - Mac Checking Print Status - PostScript Printer Software - Mac During printing, you can view the progress of your print job, control printing, and check ink status. 1. Click the printer icon when it appears in the Dock. You see the print status window: 2.
Page 212 2. Select Active on the Job Status tab. 3. Select the job you want to cancel and select Cancel. Parent topic: Printing from a Computer...
Page 213: Scanning
Note: You can also scan using Document Capture Pro (Windows) or Document Capture (Mac). Starting a Scan Using the Product Control Panel Starting a Scan Using the Epson Scan 2 Icon Starting a Scan from a Scanning Program Starting a Scan from a Smart Device...
Page 214 • Cloud sends your scanned files to a destination that you have registered with Epson Connect. • Computer (WSD) lets you manage network scanning in Windows. To use this feature on Windows 7 or Windows Vista, you must first set up WSD (Web Services for Devices) on the computer.
Page 215: Scanning To A Network Folder Or Ftp Server
Scanning to Email Adding and Assigning Scan Jobs with Document Capture Pro - Windows Adding and Assigning Scan Jobs with Document Capture - Mac Scanning to a Memory Device Scanning to the Cloud Scanning Using Web Services for Devices (WSD) - Windows Control Panel Scanning Options Parent topic: Starting a Scan...
Page 216 You see a screen like this: 4. Select Network Folder/FTP. You see a screen like this: 5. Do one of the following: • Select from any displayed frequent contacts. • Select Keyboard, select the Communication Mode field, and select Network Folder (SMB) or FTP.
Page 217: Scanning To Email
• Select Contacts and choose a saved folder from the Contacts list. 6. Select Scan Settings. 7. Select File Format to choose the file format for your scan. 8. Scroll down and change the File Name setting, if necessary. 9. Select any additional scan settings as necessary. 10.
Page 218 You see a screen like this: 4. Select Email. You see a screen like this: 5. Do one of the following: • Select from any displayed frequent contacts. • Select Keyboard to use the displayed keyboard to enter the address for the recipient and select •...
Page 219: Adding And Assigning Scan Jobs With Document Capture Pro - Windows
1. Do one of the following to start Document Capture Pro: • Windows 10: Click and select Epson Software > Document Capture Pro. • Windows 8.x: Navigate to the Apps screen and select Document Capture Pro. • Windows (other versions): Click or Start, and select All Programs or Programs.
Page 220 You see a window like this: 3. Click the Job Settings button. Note: If you do not see the button, click the < symbol in the Job bar.
Page 221 You see a window like this: 4. To add a scan job, click the New Job icon, enter a name for the new job, select settings as necessary, and click OK. You can now use the new scan job when you scan with Document Capture Pro. Note: See the Help information in Document Capture Pro for details.
Page 222: Adding And Assigning Scan Jobs With Document Capture - Mac
You can now select the assigned scan job when you scan to Document Capture Pro using your product's control panel. Parent topic: Starting a Scan Using the Product Control Panel Related topics Placing Originals on the Product Adding and Assigning Scan Jobs with Document Capture - Mac You can use Document Capture to create, edit, and delete scan jobs.
Page 223 1. Insert a external USB device into the product's USB port. 2. Place your original on the product for scanning. Note: To scan a double-sided or multi-page document, place all of the pages in the ADF. 3. Press the home button, if necessary. 4.
Page 224: Scanning To The Cloud
You can use the control panel to send your scanned files to a destination that you have registered with Epson Connect. Note: Make sure to set up your product using Epson Connect before using this feature. 1. Place your original on the product for scanning.
Page 225: Scanning Using Web Services For Devices (Wsd) - Windows
You see a screen like this: 5. Press the + icon and select a cloud destination. 6. Select Basic Settings options as necessary. 7. Select the Advanced tab and select options as necessary. 8. Select Presets to save your scan settings. Note: Presets can be locked by an administrator.
Page 226: Control Panel Scanning Options
4. Select Scan. 5. Select Computer (WSD). 6. Select a computer. 7. Select the Save icon. The scanned image is transferred to the selected computer. Parent topic: Starting a Scan Using the Product Control Panel Control Panel Scanning Options Select the options you want to use for scanning. Note: Not all options or settings may be available, depending on the Scan to option selected.
Page 227 Scan to setting Available options Description File Format JPEG Select for photos. You can also select the Compression Ratio. Select for documents. You can also select the Compression Ratio and PDF Settings. TIFF (Single Page) Select for scanned files that you can print from a device.
Page 228: Starting A Scan Using The Epson Scan 2 Icon
Starting a Scan Using the Product Control Panel Starting a Scan Using the Epson Scan 2 Icon You can start the Epson Scan 2 program to select scan settings, scan, and save the scanned image to a file. Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section.
Page 229 You see an Epson Scan 2 window like this:...
Page 230: Starting A Scan From A Scanning Program
Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S;...
Page 231 You see an Epson Scan 2 window like this:...
Page 232: Starting A Scan From A Smart Device
Placing Originals on the Product Starting a Scan from a Smart Device You can start a scan from a smart device using the Epson iPrint app. You can save the scanned document to your device or a cloud service, e-mail it, or print it.
Page 233: Scanning With Document Capture Or Document Capture Pro
Note: If you do not know the user ID or password, contact your administrator for assistance. 1. Start Epson Scan 2. 2. Select Settings from the Scanner drop-down list. You see this window: 3. Select Access Control. 4. Enter your user name and password.
Page 234: Setting The Operation Mode On The Product Control Panel
Scanning with Document Capture - Mac Parent topic: Scanning Related topics Placing Originals on the Product Setting the Operation Mode on the Product Control Panel Before scanning to Document Capture Pro, set the operation mode on the control panel. 1. Make sure you installed the product software and connected the product to your computer or network.
Page 235 2. Do one of the following to start Document Capture Pro: • Windows 10: Click and select Epson Software > Document Capture Pro. • Windows 8.x: Navigate to the Apps screen and select Document Capture Pro. • Windows (other versions): Click or Start, and select All Programs or Programs.
Page 236 6. If you want to select scan settings for a particular destination, click the Scan Settings button, select any displayed settings you want to use, and click OK. Note: See the help information in Document Capture Pro for details. If you do not see the Scan Settings button, click the <...
Page 237: Scanning With Document Capture Pro In Standard View - Windows
2. Do one of the following to start Document Capture Pro: • Windows 10: Click and select Epson Software > Document Capture Pro. • Windows 8.x: Navigate to the Apps screen and select Document Capture Pro. • Windows (other versions): Click or Start, and select All Programs or Programs.
Page 238 4. Select Scan Settings from the Scan Setting Name list (or select Scan > Scan Settings from the menu bar). You see a window like this: 5. Select any displayed settings you want to use and click OK. Note: See the help information in Document Capture Pro for details. 6.
Page 239 You see a preview of your scan in the Document Capture Pro window. Note: You may have to close the Epson Scan 2 window to view your scan in the Document Capture Pro window. 7. If you would like to scan additional originals and add them to the current captured images, click the Add Page(s) icon and follow the instructions on the screen.
Page 240: Scanning With Document Capture - Mac
Note: The settings may vary, depending on the software version you are using. See the Help information in Document Capture for details. 1. Open the Applications folder, open the Epson Software folder, and select Document Capture. You see a window like this: Note: You may need to select your scanner from the scanner list.
Page 241 4. If you want to select detailed scan settings, close the Scan Settings window, open the Scan menu at the top of the Mac desktop, and select Displays the EPSON Scan Setup Screen. 5. Click the Scan icon and select any detailed scan settings you want to use from the Epson Scan 2 window. 6. Click Scan.
Page 242 You see a preview of your scan in the Document Capture window. Note: You may have to close the Epson Scan 2 window to view your scan in the Document Capture window. 7. If you would like to scan additional originals and add them to the current captured images, click the + icon, select Acquire from Scanner, and repeat the previous steps.
Page 243: Scanning In Epson Scan 2
Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S;...
Page 244 You see this window:...
Page 245 3. Select the Scanning Side setting if you are scanning from the ADF. 4. Select the Document Size setting that matches the size of your original, or select Auto Detect to have Epson Scan 2 automatically detect the size. You can select Customize to enter a custom size, if necessary.
Page 246: Available Document Source Settings
Scanning in Epson Scan 2 Additional Scanning Settings - Main Settings Tab You can select these additional scanning settings on the Epson Scan 2 Main Settings tab. Not all adjustment settings may be available, depending on other settings you have chosen.
Page 247: Additional Scanning Settings - Advanced Settings Tab
Scanning in Epson Scan 2 Additional Scanning Settings - Advanced Settings Tab You can select these additional scanning settings on the Epson Scan 2 Advanced Settings tab. Not all adjustment settings may be available, depending on other settings you have chosen.
Page 248: Saving Scanned Documents As A Searchable Pdf
Optical Character Recognition (OCR) and then embedded in the scanned original. Note: The required Epson Scan 2 OCR Component is installed automatically when you install your product software as instructed on the Start Here sheet. If you install your scanner software programs individually, be sure to also install this component if you want to perform OCR.
Page 249 12. Confirm the File Name setting and select a Folder setting for your document. 13. Click Scan. The scanned image is saved as a searchable PDF. Parent topic: Scanning in Epson Scan 2 Related topics Placing Originals on the Product...
Page 250: Image Format Options
Image Format Options You can select different image formats and related options. For details on available options, click the ? icon on the Epson Scan 2 Image Format Options window. Not all image formats have options. Bitmap (*.bmp) A standard image file format for most Windows programs.
Page 251: Scanning Special Projects
If you plan to enlarge a scanned image so you can print it at a larger size, you may need to increase the resolution from the default resolution set by Epson Scan 2. Follow these guidelines to determine the resolution setting you need: •...
Page 252 • Windows (other versions): Click or Start, and select All Programs or Programs. Select Epson Software > Document Capture Pro. 3. If you see a Switch to Simple View button in the upper right corner of the window, click it.
Page 253 You see a window like this: 5. Select any displayed settings you want to use and click OK. Note: See the help information in Document Capture Pro for details. 6. Click one of the cloud server or service destination icons in the Scan and... section of the window. Your product starts scanning and you see the settings window.
Page 254: Scanning To A Sharepoint Server Or Cloud Service - Mac
Scanning to a SharePoint Server or Cloud Service - Mac You can use Document Capture to upload scanned images to a SharePoint server or a cloud service. 1. Open the Applications folder, open the Epson Software folder, and select Document Capture. You see a window like this: Note: You may need to select your scanner from the scanner list.
Page 255: Scanning Multi-Page Originals As Separate Files
2. Do one of the following to start Document Capture Pro: • Windows 10: Click and select Epson Software > Document Capture Pro. • Windows 8.x: Navigate to the Apps screen and select Document Capture Pro. • Windows (other versions): Click or Start, and select All Programs or Programs.
Page 256 You see a window like this: 4. Click the Scan Settings button. Note: If you do not see the button, click the < symbol in the Scan and... bar.
Page 257 You see a window like this: 5. Select any displayed settings you want to use and click OK. Note: See the help information in Document Capture Pro for details. 6. Click one of the destination icons (except Print) in the Scan and... section of the window. Your product starts scanning and you see the settings window.
Page 258 You see a window like this: 9. Select the method you used to separate the originals as the Separator setting. Note: See the help information in Document Capture Pro for details. 10. If necessary, select Create Folder and select a folder name. 11.
Page 259: Faxing
Note: When using the Epson Universal Print Driver or PostScript (PS3) printer software with the product, you can fax using the printer buttons or the utilities included with the standard Epson printer software. To download the standard Epson printer software, visit epson.com/support...
Page 260 1. Connect a phone cable to your telephone wall jack and to the LINE port on your product. Note: If you have a DSL or ISDN connection, you must connect the appropriate DSL filter, or ISDN terminal adapter or router to the wall jack to be able to use the line for faxing or voice calls using your product.
Page 262 2. If you are connecting a telephone or answering machine to your product using a second phone cable, remove the cap from the EXT port on your product.
Page 263 Any phone or answering machine must be connected to the EXT port for your product to detect an incoming fax call when the phone is picked up. Epson cannot guarantee compatibility with VoIP, cable phone systems, or fiberoptic digital services such as FIOS.
Page 264: Setting Up Fax Features
Related tasks Using the Fax Setting Wizard Receiving Faxes Automatically Setting Up Fax Features Before faxing with your product, set up your fax header and select the fax features you want to use. Note: If you leave your product unplugged for a long period of time, you may need to reset the date and time settings for faxes.
Page 265 You see the following screen: 3. Connect your phone line and select Proceed. 4. On the next screen, use the displayed keypad to enter the sender name for your fax source, such as your name or a business name. You can enter up to 40 characters. Select OK when complete. 5.
Page 266: Selecting The Line Type
8. On the next Receive Mode Setting screen, select Yes to receive faxes automatically or select No to receive faxes manually. Note: If you connect an external answering machine and select to receive faxes automatically, make sure the Rings to Answer setting is correct. If you select to receive faxes manually, you need to answer every call and operate the product’s control panel or your phone to receive faxes.
Page 267: Setting The Number Of Rings To Answer
3. Select Access Code and select Use. 4. Select the Access Code field and use the displayed keypad to enter the access code, such as 9. Then select OK. 5. Select OK to exit. Parent topic: Setting Up Basic Fax Features Setting the Number of Rings to Answer If you connect an external answering machine and select to receive faxes automatically, make sure the Rings to Answer setting is correct.
Page 268: Send Settings - Fax
1. Press the home button, if necessary. 2. Select Settings > General Settings > Fax Settings. You see a screen like this: 3. If you want to create shortcuts for up to three fax operations, select Quick Operation Button and select a setting and a shortcut button.
Page 269: Receive Settings - Fax
Setting Options Description Quick Memory Send Sends the first page of a multi-page document as soon as it finishes scanning. Select this option to decrease the amount of time it takes to fax a document. Batch Send Sorts outgoing faxes by recipient in the product's memory, and then sends them as a batch Save Failure Data Saves faxes that failed to be sent in the product’s...
Page 270 Setting Options Description Common Settings Inbox Settings Sets up what happens when the fax memory is full, or sets up a password for the inbox Forward Settings Specifies a subject when forwarding a fax to an email address Print Settings Setting Options Description...
Page 271: Report Settings - Fax
Setting Options Description Print Start Timing All Pages Select to print incoming faxes after the product Received receives all of the pages of the document First Page Select to print incoming faxes as soon as the product Received receives the first page of the document Collation Stack Select On to print incoming faxes so that the pages are stacked in the correct page order.
Page 272: Basic Settings - Fax
Setting Options Description Fax Log Auto Print Does not print a fax log On(Every 30) Prints a fax log after every 30 fax jobs are completed On(Time) Prints a fax log at a specified time. If the number of completed fax jobs exceeds 30, the fax log prints before the specified time.
Page 273 Setting Options Description Turns on Error Correction Mode (ECM) to automatically correct errors in sent or received fax data Turns off Error Correction Mode (ECM); color faxes cannot be sent or received Dial Tone Detection Automatically dials the number you enter for faxing when the product detects a dial tone Turns off automatic dial tone detection, which may be necessary if the product is connected to a PBX...
Page 274: Security Settings - Fax
Setting Options Description Rings to Answer 1 to 9 Sets the number of rings before your product receives a fax. If Receive Mode is set to Auto and an answering machine is connected to the product, make sure this setting is set higher than the number of rings your answering machine is set to answer a call.
Page 275: Setting Up The Fax Utility - Windows
1. Do one of the following: • Windows 10: Click and select EPSON Software. • Windows 8.x: Navigate to the Apps screen. • Windows (other versions): Click or Start > Programs or All Programs > EPSON Software. 2. Select FAX Utility.
Page 276 The first time you use the FAX Utility, you see this introduction window: 3. Read about the FAX Utility and click Return to the main window at the bottom of the window.
Page 277: Setting Up Fax Features Using The Fax Utility - Mac
You see this window: 4. Click Select Printer and follow the on-screen instructions to transfer your product's fax settings to the FAX Utility. Note: For detailed information, click Help or Open Online Help. Parent topic: Setting Up Fax Features Setting Up Fax Features Using the Fax Utility - Mac You can set up your fax header and select your fax settings using the FAX Utility for Mac.
Page 278: Setting Up Contacts And Contact Groups
1. In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers & Scanners, select the FAX option for your product, and select Options & Supplies. Select Utility and select Open Printer Utility. 2.
Page 279: Setting Up Contacts Using The Product Control Panel
Parent topic: Faxing Related tasks Importing Contacts Using the Fax Utility - Windows Setting Up Speed/Group Dial Lists Using the Fax Utility - Mac Setting Up Contacts Using the Product Control Panel You can set up your contacts and contact groups using the control panel on your product. Note: Contacts can be locked by an administrator.
Page 280 3. Select Contacts. You see a screen like this: 4. Select the icon. 5. Select Add Contact. You see a screen like this: 6. Select the registry number you want to use for the contact you are adding. 7. Select the Name field, use the displayed keyboard to enter the contact name (up to 30 characters), and select OK.
Page 281: Editing Or Deleting A Contact
9. Select the Fax Number field, use the numeric keypad on the LCD screen or the buttons on the product to enter the fax number, and select OK. You can enter up to 64 characters. Note: If necessary, enter an outside line access code (such as 9) at the beginning of the fax number. If the access code has been set up in the Line Type setting, enter the # pound sign instead of the code.
Page 282: Creating A Contact Group
• To edit the contact, select Edit, select the item you want to change, enter the correct information, and select OK. When you are finished editing, select OK. Parent topic: Setting Up Contacts Using the Product Control Panel Creating a Contact Group You can create a group of contacts so that you can easily send faxes to multiple recipients.
Page 283: Editing Or Deleting A Contact Group
You see a screen like this: 6. Select the registry number you want to use for the group you are adding. 7. Select the Group Name field, use the displayed keyboard to enter the group name (up to 30 characters), and select OK. 8.
Page 284: Importing Contacts Using The Fax Utility - Windows
You see a screen like this: 3. Select Contacts. 4. Select the > icon next to the group you want to edit or delete. You see a screen like this: 5. Do one of the following: • To delete the group, select Delete and select Yes on the confirmation screen. •...
Page 285 • Windows 8.x: Navigate to the Apps screen. • Windows (other versions): Click or Start > Programs or All Programs > EPSON Software. 2. Select FAX Utility. The first time you use the FAX Utility, you see this introduction window:...
Page 286 You see this window: 4. To edit the contacts list on your product, click Contacts. 5. Do one of the following: • To edit a contact, select it in the list and click the icon. • To delete a contact, select it in the list and click the icon.
Page 287: Setting Up Speed/Group Dial Lists Using The Fax Utility - Mac
You see this window: 7. Select File > Import From Windows Address Book. 8. Select the contacts you want to import and click OK. Note: For detailed information, select Help or Open Online Help. Parent topic: Setting Up Contacts and Contact Groups Related topics Setting Up Contacts and Contact Groups Setting Up Speed/Group Dial Lists Using the Fax Utility - Mac...
Page 288 You see this window: 3. Select your FAX product in the Printer list. 4. Select Speed Dial/Group Dial List. You see this window: 5. To add an entry, double-click an empty entry. Note: To edit an entry, select it and change the information. To delete an entry, select it and press the Delete key on your keyboard.
Page 289: Sending Faxes
6. Do one of the following: • To create a speed dial entry, select Speed Dial, enter a name and fax number, and click OK. • To create a group dial entry, select Group Dial, enter a name, select your desired fax numbers, and click OK.
Page 290 Note: You can send a black-and-white fax to up to 100 contacts or 99 groups at a time, or send a color fax to one recipient at a time. If your recipient's fax machine does not print in color, your fax is automatically sent in black-and-white.
Page 291 • Select from the sent fax history: Select Recent to display the sent fax history. Select a recipient from the list. Note: To delete entered recipients, select the Select Recipient field, select the recipient you want to delete, and select Remove. 5.
Page 292: Fax Sending Options
Fax Sending Options While sending a fax, you can select Fax Settings and select these options. Setting Options Description Original Size (Glass) Various sizes Sets the size for a document placed on the scanner glass Original Type Text Specifies the document type of your originals and adjusts the quality of your copies Text &...
Page 293 Setting Options Description Continuous Scan (ADF) Off Select On to have the product to prompt if you want to scan another page after a document in the ADF has finished scanning. If you leave the product with the prompt displayed for 20 seconds, the product starts sending the document.
Page 294: Sending A Fax At A Specified Time
Sending a Fax at a Specified Time You can send a fax at a time of your choice. Note: Make sure the product's date and time settings are correct. You can only send faxes in black-and- white when you use this option. 1.
Page 295: Sending A Fax On Demand
Parent topic: Sending Faxes from the Product Control Panel Related references Fax Sending Options Related tasks Selecting the Date and Time Related topics Placing Originals on the Product Setting Up Contacts and Contact Groups Sending a Fax on Demand You can store up to 10 scanned documents (up to 100 black-and-white pages) and have them sent automatically when another fax machine requests them.
Page 296: Sending A Stored Fax
7. Select Add Document. 8. Select Store. Your document is scanned and stored until you overwrite it or delete it. Note: To display the stored job, press the Job/Status button. Parent topic: Sending Faxes from the Product Control Panel Related references Fax Sending Options Related topics Placing Originals on the Product...
Page 297: Dialing Fax Numbers From A Connected Telephone
5. Select Extended Fax. 6. Select Store Fax Data to turn on the setting and select Close. 7. Select any other fax settings as necessary and select Close. 8. Select Store. 9. When you are ready to send the document, press the home button if necessary and select Fax Box.
Page 298: Sending Faxes Using The Fax Utility - Windows
You see this screen: 5. Select Fax Settings and select settings as necessary. Note: Your product now communicates with the recipient's fax machine. Do not hang up the telephone. 6. When you hear a fax tone, select Send to start sending the fax. Note: If your recipient's fax machine does not print in color, your fax is automatically sent in black- and-white.
Page 299 You see a window like this: 2. Select your product with the FAX option as the printer. 3. To change the Paper Size, Orientation, Color, Image Quality, or Character Density settings, click the Preferences or Properties button, then click OK. Note: If you see a Setup, Printer, or Options button, click it.
Page 300 If you’re faxing for the first time, you see a window like this one: 6. Enter your sender information so that recipients can identify the origin of the fax. Then click OK to save the sender information.
Page 301: Sending Faxes Using The Fax Utility - Mac
7. Enter the recipient's name and fax number or select a recipient from the phonebook, then click Next. Note: For detailed instructions on using the Epson FAX Utility, click Help. 8. Select a cover sheet and enter a subject and message, then click Next.
Page 302 2. Select the print command in your application. Note: You may need to select a print icon on your screen, the Print option in the File menu, or another command. See your application's help utility for details. 3. Select your product FAX option as the Printer setting. 4.
Page 303 You see this window: 7. Do one of the following to choose your recipient: • Select a name or group from the Recipient List. • Enter a name, company, and fax number and click the + button. • Click the icon and select a recipient from your address book.
Page 304: Receiving Faxes
You see this window: 9. Select the Color and Image Quality settings you want to use for your fax. 10. Click Fax. Parent topic: Sending Faxes Receiving Faxes See these sections to receive faxes with your product. Fax Reception Receiving Faxes Automatically Receiving Faxes Manually Forwarding Received Faxes Receiving a Fax by Polling...
Page 305: Receiving Faxes Automatically
If you connected a telephone to your product so you can use the same phone line for faxes and voice calls, you can also set your product to receive faxes manually. This allows you to check for a fax tone using the telephone and press a button on your product to receive the fax.
Page 306: Forwarding Received Faxes
6. Select Receive again to start receiving the fax. 7. Hang up the telephone. Parent topic: Receiving Faxes Related references Basic Settings - Fax Related tasks Receiving Faxes Automatically Forwarding Received Faxes You can forward received faxes to another fax machine, or convert the faxes into PDF documents and forward them to a shared folder on the network or to an email address.
Page 307: Saving Faxes To An External Usb Device
2. Select Fax. You see a screen like this: 3. Select the icon. 4. Select Extended Fax. 5. Select Polling Receive to turn on the setting and select Close. 6. Select Close. 7. Enter the fax number you expect to receive the fax from. 8.
Page 308: Saving And Viewing Received Faxes
Saving and Viewing Received Faxes You can save received faxes in your product's memory and view them on the LCD screen. The inbox and confidential boxes can hold a maximum of 200 faxes in total. Note: The inbox can be locked by an administrator. If you cannot access the inbox, contact your administrator for assistance.
Page 309: Selecting Received Fax Options Using The Fax Utility - Windows
1. Do one of the following: • Windows 10: Click and select EPSON Software. • Windows 8.x: Navigate to the Apps screen. • Windows (other versions): Click or Start > Programs or All Programs > EPSON Software. 2. Select FAX Utility.
Page 310 The first time you use the FAX Utility, you see this introduction window: 3. Read about the FAX Utility and click Close at the bottom of the window.
Page 311 You see this window: 4. To save faxes received by your product on your computer, select Save received faxes on this computer. 5. Select the destination folder and other options, and click OK. You return to the FAX Utility window. 6.
Page 312: Checking Fax Status
7. Select how often you want to be notified of received faxes and click OK. Note: For detailed information, click Help or Open Online Help. Parent topic: Receiving Faxes Checking Fax Status You can check the status of fax jobs on the product control panel. 1.
Page 313: Printing Fax Reports
Printing Fax Reports You can print several types of fax reports whenever necessary. You can also print the fax log automatically by turning on Fax Log Auto Print. 1. Press the home button, if necessary. 2. Select Fax. You see a screen like this: 3.
Page 314 Conditional Save/Forward List Print a list of the current conditional save/forward settings. Protocol Trace Print a detailed report for the previously sent or received fax. Parent topic: Printing Fax Reports...
Page 315: Using External Usb Devices With Your Product
Connecting a USB Device Connect a USB device or its USB cable to the USB port on the front of the product. Note: Epson cannot guarantee the compatibility of your device. Make sure the files on the device are compatible with the product.
Page 316: Disconnecting A Usb Device
Number of files JPEG: Up to 9990* TIFF: Up to 999 PDF: Up to 999 * If the number of files exceeds 999, the files are displayed in groups. Parent topic: Connecting a USB Device Disconnecting a USB Device After you finish working with a USB device, follow these steps to remove it. 1.
Page 317 2. Select Memory Device. 3. Select JPEG. Note: If you have more than 999 JPEG images on your device, the images are divided into groups, and you must first select the group you want to display. 4. Do one of the following to select your photos: •...
Page 318: Printing Tiff And Pdf Files
• In Single View, select the image of the photo you want to print, then select the left or right arrow buttons to scroll through and select additional photos, or select Tile View to return to the thumbnail image view and select additional photos. •...
Page 319: Print Setting Options - Device Mode
2. Select Memory Device. 3. Select TIFF or PDF. You see a list of the available files. 4. Select the file you want to print. You see information about the file. 5. Do the following as necessary: • To print more than one copy, use the numeric keypad on the control panel or select Copies on the LCD screen and use the numeric keypad on the screen to select the number of copies (up to 99).
Page 320 Advanced settings Print settings Available options Description Layout 1-up Print one photo per page 20-up Print 20 photos per page Index Print numbered photo thumbnails with date information Fit Frame Automatically crops the photo to fit into the selected photo layout Turns off automatic cropping Quality...
Page 321: Transferring Files On A Usb Device
Transferring Files on a USB Device You can transfer files to and from a USB device inserted into the USB port on the front of your product. Setting Up File Sharing for File Transfers from Your Computer Transferring Files from a USB Device to Your Computer Parent topic: Using External USB Devices with Your Product Setting Up File Sharing for File Transfers from Your Computer...
Page 322: Transferring Files From A Usb Device To Your Computer
You see a screen like this: 6. Make sure Memory Device is set to Enable. 7. Select File Sharing. 8. Select the way your computer is connected to the product: either USB or Network. Parent topic: Transferring Files on a USB Device Related tasks Disconnecting a USB Device Transferring Files from a USB Device to Your Computer...
Page 323 4. Select the folder that contains your files. 5. Drag the files you want to transfer to the desired folder on your computer or on your USB device. Note: Your product's LCD screen does not update to display new information about your USB device after you copy files to it or delete files from it.
Page 324: Replacing Ink Cartridges, Maintenance Boxes, And Cassette Rollers
Your product and its software will let you know when an ink cartridge is low or expended, or when the maintenance box needs to be replaced. Note: When using the Epson Universal Print Driver or PostScript (PS3) printer software with the product, you can check ink cartridge and maintenance box status by using the printer buttons or the utilities included with the standard Epson printer software.
Page 325: Checking Ink Status On The Lcd Screen
Checking Ink Status on the LCD Screen When one of your ink cartridges is low or expended, you see a message on the LCD screen. Tap How To and follow the steps on the LCD screen to replace the ink cartridge. You can also check the status of the ink cartridges and maintenance box from the product control panel.
Page 326: Checking Ink And Maintenance Box Status - Windows
Checking Ink and Maintenance Box Status – Windows You can check your ink or maintenance box status at any time using a utility on your Windows computer. 1. To check your status, access the Windows Desktop and double-click the icon for your product in the right side of the Windows taskbar, or click the up arrow and double-click .
Page 327 Note: If any of the ink cartridges installed in the product is broken, incompatible with the product model, or improperly installed, Epson Status Monitor will not display an accurate ink status. 3. To disable promotional offers, right-click the product icon in the Windows taskbar and select Monitoring Preferences.
Page 328: Checking Cartridge And Maintenance Box Status - Mac
4. Deselect the Display Epson Offers checkbox. Parent topic: Check Cartridge and Maintenance Box Status Related concepts Maintenance Box Replacement Related tasks Removing and Installing Ink Cartridges Checking Cartridge and Maintenance Box Status - Mac You can check the status of your ink cartridges and maintenance box using a utility on your Mac.
Page 329 • Replace or reinstall the maintenance box or any ink cartridge as indicated on the screen. Note: If any of the cartridges installed in the product is broken, incompatible with the product model, or improperly installed, Epson Status Monitor will not display an accurate cartridge status. Parent topic:...
Page 330: Purchase Epson Ink Cartridges And Maintenance Box
(Caribbean sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada. Note: This product uses only genuine Epson-brand cartridges. Other brands of ink cartridges and ink supplies are not compatible and, even if described as compatible, may not function properly.
Page 331: Removing And Installing Ink Cartridges
Removing and Installing Ink Cartridges Make sure you have your replacement cartridges handy before you begin. You must install new cartridges immediately after removing the old ones. Caution: Leave your old cartridges in the printer until you are ready to replace them to prevent the print head nozzles from drying out.
Page 332 4. Push the ink cartridge in, then pull it out of the slot. Note: Dispose of used cartridges carefully. Do not take the used cartridge apart or try to refill it. Warning: If ink gets on your skin, wash it thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water.
Page 333 5. Remove the new cartridge from the package. Caution: Do not touch the green chip on the cartridge. Install the new cartridge immediately after removing the old one; if you do not, the print head may dry out and be unable to print. 6.
Page 334 7. Insert the new cartridge into the holder and push it in until it clicks into place. 8. When you are finished, close the front cover. The product starts charging the ink and returns to its previous state when finished. Note: Do not turn off the printer during ink replacement.
Page 335: Printing With Black Ink And Expended Color Cartridges
Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S;...
Page 336: Printing With Expended Color Cartridges - Mac
7. Click OK. 8. Print your document. Epson Status Monitor 3 displays a print message. 9. Click Print in Black to print your document. Parent topic: Printing with Black Ink and Expended Color Cartridges Printing with Expended Color Cartridges - Mac If printing stops, you can cancel your print job and select settings to temporarily print with only black ink on plain paper or on an envelope.
Page 337 You see a screen like this: 6. Select On as the Permit temporary black printing setting. 7. Click OK. 8. Close the utility window. 9. Load plain paper or an envelope in your product. 10. Access the print settings in your print application. 11.
Page 338: Conserving Low Black Ink With Windows
The following window appears when black ink runs low and there is more color ink. Note: The window appears only when you have selected Plain Paper/Bright White Paper as the paper type setting, and depends on other selected print settings. To use this feature, Epson Status Monitor must be enabled.
Page 339: Replacing The Rollers For Paper Cassette 1
Replacing Ink Cartridges, Maintenance Boxes, and Cassette Rollers Related concepts Purchase Epson Ink Cartridges and Maintenance Box Replacing the Rollers for Paper Cassette 1 When the rollers in paper cassette 1 need to be replaced, you see a message on the LCD screen. There are three rollers for paper cassette 1: two on the back of the product and one on the cassette.
Page 340 4. Pull out paper cassette 1. 5. Open rear cover 1 (D1).
Page 341 6. Pull out rear cover 2 (D2). 7. Remove the roller cover inside the product.
Page 342 8. Pull up the roller tabs and slide the rollers to the left to remove them. 9. Insert the replacement rollers and slide them to the right until they click into place. 10. Replace the roller cover as shown and press it down until it clicks into place. 11.
Page 343 12. Close the rear cover 1 (D1). 13. On paper cassette 1, pull up on the lever as shown to release the roller. 14. Slide the roller towards the lever and lift it out of the cassette.
Page 344: Replacing The Rollers For Paper Cassettes 2 To 4
15. Insert the pointed end of the replacement roller's shaft into the hole in the cassette and gently slide the roller into the slot with the flat side of the shaft facing toward the front of the cassette. 16. Press down on the lever as shown to lock the roller in place. 17.
Page 345 Note: Check that the arrows on the rollers point counterclockwise before installing them in paper cassettes 2 to 4. There are different rollers for paper cassette 1 and the other paper cassettes. 1. Turn off the product. 2. Wait for the power light to turn off, then unplug the power cord.
Page 346 4. Pull out the paper cassette.
Page 347 5. Open the rear cover (E) that matches with the paper cassette you removed.
Page 348 6. Use a screwdriver to remove the three screws on the inner cover and remove the cover. 7. Pull down the roller tabs and slide the rollers to the right to remove them.
Page 349 8. Insert the replacement rollers and slide them to the left until they click into place. 9. Use a screwdriver to secure the inner cover to the printer with the three screws you removed. 10. Close the rear cover (E). 11.
Page 350: Resetting The Roller Counter On The Lcd Screen
13. Insert the pointed end of the replacement roller's shaft into the hole in the cassette and gently slide the roller into the slot with the flat side of the shaft facing toward the front of the cassette. 14. Press down on the lever as shown to lock the roller in place. 15.
Page 351 3. Select Maintenance. You see a screen like this: 4. Scroll down and select Maintenance Roller Information. 5. Select Reset Maintenance Roller Counter. 6. Select the paper cassette in which you replaced the rollers. 7. Select Yes. 8. Select Yes again to confirm the reset. 9.
Page 352: Adjusting Print Quality
If your print quality declines, you may need to run a utility to clean or align the print head. Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S;...
Page 353: Print Head Nozzle Check
Print Head Nozzle Check You can print a nozzle check pattern to check for clogged nozzles. Checking the Nozzles Using the Product Control Panel Checking the Nozzles Using a Computer Utility Parent topic: Print Head Maintenance Checking the Nozzles Using the Product Control Panel You can check the print head nozzles using the control panel on your product.
Page 354 You see a screen like this: 7. Select Start. The nozzle pattern prints. 8. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning 9. Do one of the following: •...
Page 355: Checking The Nozzles Using A Computer Utility
10. Follow the instructions on the screen to clean the print head, check the nozzles, and repeat the process as necessary. Caution: Never turn off the product or open the front cover during a cleaning cycle or you may not be able to print.
Page 356 You see a window like this: 5. Click Print.
Page 357: Print Head Cleaning
6. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning 7. If there are no gaps, click Finish. If there are gaps or the pattern is faint, clean the print head. Parent topic: Print Head Nozzle Check Related concepts...
Page 358: Cleaning The Print Head Using The Product Control Panel
Related tasks Removing and Installing Ink Cartridges Cleaning the Print Head Using the Product Control Panel You can clean the print head using the control panel on your product. 1. Make sure there are no errors on the LCD screen. 2.
Page 359: Cleaning The Print Head Using A Computer Utility
7. Select Start to clean the print head. When the cleaning cycle is finished, you see a message on the screen. Caution: Never turn off the product or open the front cover during a cleaning cycle or you may not be able to print.
Page 360 You see a window like this: 5. Click Start to begin the cleaning cycle. power light flashes throughout the cleaning cycle and stays on when the cleaning cycle is finished. Caution: Never turn off the product or open the front cover during a cleaning cycle or you may not be able to print.
Page 361: Print Head Alignment
7. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning • If there are no gaps, click Finish. • If there are gaps or the pattern is faint, click Clean to clean the print head again. If you don’t see any improvement after cleaning the print head up to 4 times, wait at least 6 hours without printing.
Page 362: Aligning The Print Head Using The Product Control Panel
Aligning the Print Head Using the Product Control Panel You can align the print head using the control panel on your product. 1. Make sure there are no errors on the LCD screen. 2. Load a few sheets of plain paper in the product. 3.
Page 363: Adjusting The Print Quality Using The Product Control Panel
Adjusting the Quality for Each Paper Type Parent topic: Adjusting Print Quality Adjusting the Print Quality Using the Product Control Panel You can adjust the print quality using the control panel on your product. 1. Make sure there are no errors on the LCD screen. 2.
Page 364: Adjusting The Quality For Each Paper Type
8. Check the printed patterns on the alignment sheet and select the following on the LCD screen: • For patterns 1 and 2, select the number representing the pattern with the least misaligned vertical line. • For patterns 3 and 4, select the number representing the pattern with the least amount of separation or overlap.
Page 365 1. Make sure there are no errors on the LCD screen. 2. Load a few sheets of plain paper in the product. 3. Press the home button, if necessary. 4. Select Settings. 5. Select Maintenance. You see a screen like this: 6.
Page 366 9. If you printed a pattern, check the printed patterns on the alignment sheet and select the following on the LCD screen: • For patterns 1 and 2, select the number representing the pattern with the least misaligned vertical line. •...
Page 367: Cleaning The Paper Guide
Cleaning the Paper Guide If you see ink on the back of a printout, you can clean the paper guide rollers to remove any excess ink. If paper does not feed correctly from the rear paper feed slot, you can use a cleaning sheet to clean the rollers.
Page 368: Cleaning And Transporting Your Product
Cleaning and Transporting Your Product See these sections if you need to clean or transport your product. Cleaning Your Product Transporting Your Product Cleaning Your Product To keep your product working at its best, you should clean it several times a year. Caution: Do not use a hard brush, alcohol, or paint thinner to clean the product or you may damage it.
Page 369 5. Clean the scanner glass and the glass area on the left with a soft, lint-free cloth (microfiber is recommended) moistened with a little glass cleaner. Caution: Do not spray glass cleaner directly on the glass and do not press the glass surface with any force.
Page 370 6. Raise the lever and open the ADF cover (F). 7. Use a soft, moist, lint-free cloth (microfiber is recommended) to clean the rollers and the interior of the ADF.
Page 371 8. Pull out the paper cassette. 9. Use a soft, moist cloth to clean the cassette roller. Caution: Using a dry cloth can damage the surface of the roller. 10. Insert the paper cassette all the way into the printer. 11.
Page 372: Transporting Your Product
Parent topic: Cleaning and Transporting Your Product Transporting Your Product If you need to store your product or transport it a long distance, prepare it for transportation as described here. Caution: During transportation and storage, follow these guidelines: • Because the product is heavy, two or more people should lift and carry it using the hand position shown: •...
Page 373 3. Wait for the power light to turn off, then unplug the power cord. 4. Disconnect any connected cables and external storage devices. 5. Close the rear paper support and remove the output tray. Note: Do not place the output tray on top of the product. The output tray can fall while the product is being moved and you can be injured.
Page 374: Solving Problems
Solving Faxing Problems Solving USB Device Problems Uninstall Your Product Software Where to Get Help Checking for Software Updates Periodically, it's a good idea to check Epson's support website for free updates to your product software. Visit epson.com/support (U.S.), epson.ca/support (Canada), or epson.com.jm/support...
Page 375: Product Status Messages
Software program group, accessible by the Start button, or on the Start or Apps screens, depending on your version of Windows. • OS X: You can manually update the software by opening the Applications > Epson Software folder and selecting EPSON Software Updater.
Page 376 Cannot print because XX is out of Turn the product off and then back on again. Reinsert the order. You can print from another indicated paper cassette. If the error persists, contact Epson for cassette. support. Maintenance Roller in XX is nearing The maintenance rollers need to be replaced periodically for the end of its service life.
Page 377 Recovery mode An error has occurred during firmware updating. Connect your product using a USB cable and try downloading the Firmware Update from the Epson support site. If you still need help, contact Epson for support. Parent topic: Solving Problems...
Page 378: Job Status Error Codes
Connecting a Telephone or Answering Machine Related topics Wi-Fi or Wired Networking Job Status Error Codes If a job does not complete successfully, you can check the error code for the reason. Press the Job/Status button, select Job Status > Log, and select the incomplete job to display the error code and additional information.
Page 379 Code Condition/solution Cannot communicate with a server using an open platform. Check the server or network for errors. The product's memory is full. You can send pages individually, or print received faxes and delete them to free up memory space. The line was disconnected by the recipient's fax machine.
Page 380 Code Condition/solution An error occurred while saving data to an external memory device. Reinsert the memory device or use a different device. The product's memory is full. Wait until current jobs are finished processing. A DNS error has occurred. Check the DNS settings for the server, computer, or access point.
Page 381 Code Condition/solution There is not enough space available for saving the scanned files in the specified folder. Reduce the number of documents or delete unnecessary files from the specified folder. The destination could not be found because the destination information was uploaded to the server before sending the scanned data.
Page 382: Running A Product Check
Running a Product Check Running a product check helps you determine if your product is operating properly. 1. Disconnect any interface cables connected to your product. 2. Load plain paper in the product. 3. Press the home button, if necessary. 4.
Page 383: Resetting Control Panel Defaults
• If the page prints but the nozzle check pattern has gaps, clean the print head. • If the page does not print, the product may have a problem. Check the other solutions in this manual. If they do not work, contact Epson. Parent topic:...
Page 384: Solving Setup Problems
You see a screen like this: 6. Select one of these options: • Network Settings: Resets all network settings • Copy Settings: Resets all settings for copying • Scan Settings: Resets all settings for scanning • Fax Settings: Resets all settings for faxing •...
Page 385: Noise After Ink Installation
• If the product's print head stops moving or making noise, and the charging process has not finished after approximately 5 minutes, turn off your product. Turn it back on and check to see if charging is still in progress. If it is still in progress, contact Epson for help. Parent topic:...
Page 386: Solving Network Problems
Check these solutions if you have problems setting up or using your product on a network. Note: Breakdown or repair of this product may cause loss of fax and network data and settings. Epson is not responsible for backing up or recovering data and settings during or after the warranty period. We recommend that you make your own backup or print out your fax and network data and settings.
Page 387: Network Software Cannot Find Product On A Network
obtain your product's MAC address, print a network status sheet. Then follow the instructions in your router or access point documentation to add the address to the list. • If your router or access point does not broadcast its network name (SSID), follow the instructions that came with your product to enter your wireless network name manually.
Page 388: Product Does Not Appear In Mac Printer Window
Note: If you are reading these instructions online, you will lose your Internet connection when you initialize your router, so note the next step before initializing it. 4. Download your product software from the Epson website using the instructions on the Start Here sheet.
Page 389: Cannot Print Over A Network
• If you are connecting the product wirelessly via EpsonNet Setup and you do not see the Wi-Fi antenna icon with connection bars on your LCD screen, make sure your product software was installed correctly. If necessary, reinstall your software. Note: If you are using a 5 GHz wireless router, set the router to operate in dual band (2.4 GHz and 5 GHz) mode.
Page 390: Cannot Scan Over A Network
Wi-Fi or Wired Networking Cannot Scan Over a Network If you cannot start Epson Scan 2 for scanning over a network, try these solutions: • If you cannot scan from your product control panel, make sure you restarted your computer after installing the product software.
Page 391: Solving Copying Problems
• If network communication was interrupted while starting Epson Scan 2, exit Epson Scan 2, wait a few seconds, and restart it. If Epson Scan 2 cannot restart, turn off your product, turn it back on, and try restarting Epson Scan 2 again.
Page 392: Product Makes Noise, But Nothing Copies
Product Makes Noise, But Nothing Copies If your product makes a noise, but nothing copies, try these solutions: • Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if necessary.
Page 393: Solving Paper Problems
• Do not load originals above the arrow mark on the ADF edge guide. Parent topic: Solving Copying Problems Related references Paper Feeding Problems Paper Jams Inside the Printer Related tasks Placing Originals in the Automatic Document Feeder Cleaning Your Product Solving Paper Problems Check these sections if you have problems using paper with your product.
Page 394: Paper Feeding Problems
Paper Jams Inside the Printer Paper Ejection Problems Parent topic: Solving Problems Paper Feeding Problems If you have problems feeding paper, try these solutions: • If paper does not feed for printing, remove it from the rear feed slot or cassette. Reload it, then adjust the edge guides.
Page 395: Paper Jams Inside The Printer
• Use long-grain paper. If you are not sure what type of paper you are using, check the paper packaging or contact the manufacturer to confirm the paper specifications. Parent topic: Solving Paper Problems Related references Paper Jams Inside the Printer Paper Loading Capacity Paper Specifications Related tasks...
Page 396: Solving Problems Printing From A Computer
Solving Problems Printing from a Computer Check these sections if you have problems while printing from your computer. Note: For problems while printing with the Epson Universal Print Driver or PostScript (PS3) printer software, see the sections covering that software in this manual.
Page 397: Product Icon Does Not Appear In Windows Taskbar
2. Click the Maintenance tab. 3. Click the Extended Settings button. 4. Select Enable EPSON Status Monitor 3 and click OK. 5. Click the Monitoring Preferences button. 6. Click the checkbox for the option that adds the shortcut icon to the taskbar.
Page 398 1. Click and select Computer or My Computer. Double-click the C: drive and open these folders: ProgramData > EPSON > PRINTER. Note: If you do not see the ProgramData folder, open the Organize menu and select Folder and search options. In the window that appears, click the View tab, select Show hidden files, folders,...
Page 399: Solving Postscript Printing Problems
• In Windows, the product may not print if a large number of print jobs are sent. Try selecting Print directly to the printer on the Advanced tab in the printer properties. Parent topic: Solving PostScript Printing Problems Related topics Enabling Epson Universal Print Driver (PCL) or PostScript Printing...
Page 400: Documents Print Incorrectly Using The Postscript Printing Software
Documents Print Incorrectly Using the PostScript Printing Software If your document does not print correctly, try these solutions: • If the file you are printing was created in an application that allows you to change the data format, such as Adobe Photoshop, make sure the settings in the application match the printer software settings. •...
Page 401: Solving Page Layout And Content Problems
Parent topic: Solving PostScript Printing Problems Solving Page Layout and Content Problems Check these sections if you have problems with the layout or content of your printed pages. Inverted Image Too Many Copies Print Blank Pages Print Incorrect Margins on Printout Incorrect Characters Print Incorrect Image Size or Position Slanted Printout...
Page 402: Blank Pages Print
Blank Pages Print If blank pages print unexpectedly, try these solutions: • Make sure you selected the correct paper size settings in your printing program and printer software. • If a blank page exists in a document you are printing and you want to skip printing it, select the Skip Blank Page setting in your printer software, if available.
Page 403: Incorrect Characters Print
Selecting Basic Print Settings - Mac Related topics Loading Paper Incorrect Characters Print If incorrect characters appear in your prints, try these solutions before reprinting: • Make sure any cables are securely connected at both ends. • In Windows, delete all jobs from the Windows Spooler. Click Print Queue on the Maintenance tab in the printer settings window, and cancel any stalled print jobs.
Page 404: Slanted Printout
Related tasks Selecting Basic Print Settings - Windows Selecting Basic Print Settings - Mac Selecting Additional Layout and Print Options - Windows Cleaning Your Product Selecting Page Setup Settings - Mac Slanted Printout If your printouts are slanted, try these solutions: •...
Page 405: White Or Dark Lines In Printout
White or Dark Lines in Printout If you notice white or dark lines in your prints (also called banding), try these solutions before you reprint: • Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if necessary.
Page 406 • Make sure your paper meets the specifications for your product. • Use Epson papers to ensure proper saturation and absorption of genuine Epson inks. • Make sure the paper type setting in your product software matches the type of paper you loaded.
Page 407: Faint Printout Or Printout Has Gaps
Related concepts Print Quality Adjustment Print Head Cleaning Related references Paper Specifications Available Epson Papers Related tasks Selecting Basic Print Settings - Windows Selecting Double-sided Printing Settings - Windows Selecting Additional Layout and Print Options - Windows Faint Printout or Printout Has Gaps If your printouts are faint or have gaps, try these solutions: •...
Page 408: Grainy Printout
Cleaning the Paper Guide Related topics Loading Paper Replacing Ink Cartridges, Maintenance Boxes, and Cassette Rollers Grainy Printout If your printouts are grainy, try these solutions: • Make sure you loaded the printable side of the paper correctly for your product. •...
Page 409: Incorrect Colors
• Try turning off the PhotoEnhance setting in Windows. • If using the PostScript printer driver, try adjusting the Color Mode setting on the Advanced tab of the printer software. • For best results, use genuine Epson ink and paper. Parent topic: Solving Print Quality Problems...
Page 410: Solving Scanning Problems
Uninstalling Product Software - Mac Cannot Start Epson Scan 2 If you cannot start Epson Scan 2, try these solutions: • Make sure your product is turned on and any interface cables are securely connected at both ends. • If your product is connected to a USB hub, connect it directly to your computer instead.
Page 411: Solving Scanned Image Quality Problems
Mac: Open the Applications folder, click Epson Software, and click Epson Scan 2 Utility. Make sure the correct product is selected. If necessary, select the Other tab and click Reset. • Make sure you do not have multiple versions of Epson Scan 2 installed. If you do, uninstall both versions and install one version.
Page 412: Image Consists Of A Few Dots Only
If your scanned image consists only of a few dots, try these solutions: • Make sure you placed your original for scanning facing the correct way. • If you are scanning using the Epson Scan 2 Black & White setting, adjust the Threshold setting and scan again.
Page 413: Straight Lines In An Image Appear Crooked
• Your product will not operate properly while tilted at an angle. Place your product on a flat, stable surface that extends beyond its base in all directions. • Adjust these Epson Scan 2 settings (if available) and try scanning again: • Increase the Resolution setting.
Page 414: Image Is Too Dark
Image is Too Dark If your scanned image is too dark, try these solutions: • Select the Advanced Settings tab in Epson Scan 2 and adjust the Brightness setting. • Check the brightness and contrast settings of your computer monitor.
Page 415: Scanned Image Colors Do Not Match Original Colors
Check the color matching and color management capabilities of your computer, display adapter, and the software you are using to see if they are affecting the palette of colors you see on your screen. To adjust the colors in your scanned image, adjust these Epson Scan 2 settings (if available) and try scanning again: •...
Page 416: Cannot Send Or Receive Faxes
• If an error code is displayed on the control panel, try the solutions suggested in the error code list. • If you are faxing from a computer, use the Epson FAX Utility to send your fax. • Make sure the recipient's fax machine is turned on and working.
Page 417 Note: If your product is connected to a VoIP (Voice over Internet Protocol) phone line, keep in mind that fax machines are designed to work over analog phone lines. Epson cannot guarantee that fax transmission will work when using VoIP.
Page 418: Cannot Receive Faxes With A Telephone Connected To Your Product
Related tasks Selecting the Line Type Printing Fax Reports Receiving Faxes Automatically Connecting a Telephone or Answering Machine Selecting Advanced Fax Settings Saving and Viewing Received Faxes Setting Up the Fax Utility - Windows Related topics Loading Paper Cannot Receive Faxes with a Telephone Connected to Your Product If you cannot receive faxes when a telephone is connected to your product, try these solutions: •...
Page 419: Sent Fax Quality Is Poor
Note: Make sure the USB device has enough available memory and is not write protected. • If the memory is full, try sending a monochrome fax using the Direct Send feature, sending your fax by using the On Hook feature, sending your faxes by dialing from the external phone device, or sending your faxes in smaller batches.
Page 420: Received Fax Quality Is Poor
• If you are sending a fax using the scanner glass, make sure your original is placed correctly and that the correct paper size is selected on the control panel. • Clean the scanner glass and document cover. Parent topic: Solving Faxing Problems Related tasks Cleaning Your Product...
Page 421: Solving Usb Device Problems
Solving USB Device Problems Check these solutions if you have problems using USB devices with your product. Cannot View or Print from a USB Device Cannot Save Files on a USB Device Cannot Transfer Files To or From a USB Device Parent topic: Solving Problems Cannot View or Print from a USB Device...
Page 422: Cannot Transfer Files To Or From A Usb Device
Parent topic: Solving USB Device Problems Related references Interface Specifications Receive Settings - Fax Related tasks Transferring Files from a USB Device to Your Computer Cannot Transfer Files To or From a USB Device If you have problems transferring files to or from a USB device connected to your product, try these solutions: •...
Page 423: Uninstalling Product Software - Mac
In the next window, select your product and click OK. Then follow any on-screen instructions. 4. Do one of the following to uninstall Epson Event Manager, then follow any on-screen instructions: • Windows 10/8.x: Select Epson Event Manager and click Uninstall.
Page 424: Where To Get Help
Note: If you find that re-installing your product software does not solve a problem, contact Epson. 1. To download the Uninstaller utility, visit epson.com/support (U.S.), epson.ca/support (Canada), or epson.com.jm/support (Caribbean) and select your product. 2. Click Downloads. 3. Select your operating system, click Utilities, locate the Uninstaller utility, and click Download.
Page 425 You can purchase genuine Epson ink and paper at epson.com (U.S. sales), epson.ca (Canadian sales), epson.com.jm (Caribbean sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada. Parent topic: Solving Problems...
Page 426: Technical Specifications
Technical Specifications These sections list the technical specifications for your product. Note: Epson offers a recycling program for end of life Epson products. Please go to this site (U.S) or this site (Canada) for information on how to return your Epson products for proper disposal.
Page 427: Mac System Requirements
Windows Server supports only the printer driver, Epson Scan 2, and Document Capture Pro Server; any additional included software is not supported. Note: For the latest product software available for your operating system, visit the Epson support site at epson.com/support (U.S.),...
Page 428: Paper Specifications
Note: Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, Epson cannot guarantee the quality of any non-Epson brand or type of paper. Always test a sample of paper stock before purchasing large quantities or printing large jobs.
Page 429: Printable Area Specifications
Printable Area Specifications Single sheets Top/bottom/right/left: 0.12 inch (3 mm) minimum Reduced print quality area/top: 1.93 inches (49 mm) minimum Reduced print quality area/bottom: 2.13 inches (54 mm) minimum Envelopes...
Page 430: Automatic Document Feeder (Adf) Specifications
Left/right: 0.12 inch (3 mm) minimum Top/bottom: 0.20 inch (5 mm) minimum Reduced print quality area/left: 2.13 inches (54 mm) minimum Reduced print quality area/right: 1.93 inches (49 mm) minimum Parent topic: Technical Specifications Automatic Document Feeder (ADF) Specifications Paper size From A6 (4.1 ×...
Page 431: Fax Specifications
Image data Color: 30 bits per pixel (10 bits per pixel per color) internal 24 bits per pixel (8 bits per pixel per color) external Grayscale: 16 bits per pixel internal 8 bits per pixel external Black and white: 16 bits per pixel internal 1 bit per pixel external Light source Parent topic:...
Page 432: Ink Cartridge Specifications
Technical Specifications Ink Cartridge Specifications Note: This product uses only genuine Epson-brand cartridges. Other brands of ink cartridges and ink supplies are not compatible and, even if described as compatible, may not function properly. The cartridges included with the printer are designed for printer setup and not for resale. After some ink is used for charging, the rest is available for printing.
Page 433: Dimension Specifications
Dimension Specifications Printer only Height Storage: 19.4 inches (493 mm) Printing: 22.5 inches (571 mm) Width Storage: 24.1 inches (613 mm) Printing: 24.1 inches (613 mm) Depth Storage: 29.7 inches (755 mm) Printing: 34.1 inches (866 mm) Weight Approx. 101 lb (45.8 kg) (without ink cartridges or power cord) Printer with 3 optional cassettes and the optional cabinet...
Page 434: Environmental Specifications
Parent topic: Technical Specifications Interface Specifications Interface type SuperSpeed USB Hi-Speed USB (for external USB devices) Note: Epson cannot guarantee the operation of externally connected devices. Parent topic: Technical Specifications Related references External USB Device Specifications External USB Device Specifications Do not use devices with the following requirements: •...
Page 435: Network Interface Specifications
• Security settings, such as password or encryption, etc. USB memory device Formatted in FAT, FAT32, or exFAT Note: Epson cannot guarantee the operation of externally connected devices. Parent topic: Technical Specifications Network Interface Specifications Wi-Fi Standard IEEE 802.11 b/g/n; complies with either IEEE 802.11 b/g or IEEE 802.11 b/g/n, depending on purchase location...
Page 436: Safety And Approvals Specifications
• Manufacturer: Seiko Epson Corporation. • Type: J26H006 This product conforms to Part 15 of FCC Rules and RSS-210 of the IC Rules. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation of the device.
Page 437: Postscript Fonts
This equipment complies with FCC/IC radiation exposure limits set forth for an uncontrolled environment and meets the FCC radio frequency (RF) Exposure Guidelines in Supplement C to OET65 and RSS-102 of the IC radio frequency (RF) Exposure rules. This equipment should be installed and operated so that the radiator is kept at least 7.9 inches (20 cm) or more away from a person's body (excluding extremities: hands, wrists, feet and ankles).
Page 438: Pcl Fonts
Font name Family HP equivalent Nimbus Sans Narrow Medium, Bold, Oblique, Bold Helvetica Narrow Oblique Palladio Roman, Bold, Italic, Bold Italic Palatino URW Gothic Book, Demi, Book Oblique, Demi ITC Avant Garde Oblique URW Bookman Light, Demi, Light Italic, Demi ITC Bookman Italic URW Century Schoolbook...
Page 439 Font name Family HP equivalent Symbol set URW Coronet — Coronet URW Clarendon — Clarendon Condensed Condensed URW Classic Sans Medium, Bold, Italic, Bold Univers Italic URW Classic Sans Medium, Bold, Italic, Bold Univers Condensed Condensed Italic Antique Olive Medium, Bold, Italic Antique Olive Garamond Antiqua, Halbfett, Kursiv,...
Page 440 Font name Family HP equivalent Symbol set URW Chancery — ITC Zapf Chancery Medium Medium Italic Italic Symbol — Symbol URW DingBats — Wingdings Dingbats — ITC Zapf Dingbats Standard Symbol — SymbolPS URW David Medium, Bold HP David URW Narkis Medium, Bold HP Narkis URW Miryam...
Page 441: Pcl Mode 5 Symbol Sets
PCL Mode 5 Symbol Sets Your product can access a variety of symbol sets. Many of these symbol sets differ only in the international characters specific to each language. Note: Since most software handles fonts and symbols automatically, you may never need to adjust your product settings.
Page 442 Symbol set name Attribute Font classification 8859-10ISO 1, 2, 3, 9 DeskTop 1, 2, 3 Math-8 1, 2, 3, 7, 8 Roman-8 1, 2, 3, 9 WiE.Europe 1, 2, 3 Pc1004 1, 2, 3 8859-15ISO 1, 2, 3, 9 PcTk437 1, 2, 3 Windows 1, 2, 3...
Page 443 Symbol set name Attribute Font classification WinCyr 1, 2 Pc851Grk 1, 2 ISOCyr 1, 2, 9 Pc8Grk 1, 2 ISOGrk 1, 2 Pc866Ukr 1, 2 Hebrew7 1, 7 8859-8 ISO 1, 7 Hebrew8 1, 7 Pc862Heb 1, 7 PC-862, Hebrew 1, 7 Arabic8 HPWARA...
Page 444: Notices
Notices Check these sections for important notices about your product. Note: Epson offers a recycling program for end of life Epson products. Please go to this site (U.S) or this site (Canada) for information on how to return your Epson products for proper disposal.
Page 445 • If you use an extension cord with the product, make sure the total ampere rating of the devices plugged into the extension cord does not exceed the cord's ampere rating. Also, make sure the total ampere rating of all devices plugged into the wall outlet does not exceed the wall outlet's ampere rating.
Page 446: Ink Cartridge Safety Instructions
• Do not open the scanner section while the product is copying, printing, scanning, or performing any other functions. • Be careful not to trap your fingers when closing the document cover or scanner. • Except as specifically explained in your documentation, do not attempt to service or disassemble the product yourself.
Page 447: Wireless Connection Safety Instructions
• Do not use a pointy or sharp object, such as a pen or your fingernail, to operate the LCD screen. • If the LCD screen chips or cracks, do not touch or attempt to remove the broken pieces; contact Epson for support.
Page 448: Telephone Equipment Safety Instructions
When using telephone equipment, you should always follow basic safety precautions to reduce the risk of fire, electric shock, and personal injury, including the following: • Do not use the Epson product near water. • Avoid using a telephone during an electrical storm. There may be a remote risk of electric shock from lightning.
Page 449 If you have problems with this product and require technical or customer support, please visit www.epson.com for more information. This product is not intended to be repaired by the customer. If you experience trouble connecting this equipment to a telephone line, please contact: Name: Epson America, Inc.
Page 450 interference to radio or television reception. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause interference to radio and television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: •...
Page 451: Binding Arbitration And Class Waiver
1.3 Pre-Arbitration Steps and Notice. Before submitting a claim for arbitration, you and Epson agree to try, for sixty (60) days, to resolve any Dispute informally. If Epson and you do not reach an agreement to resolve the Dispute within the sixty (60) days), you or Epson may commence an arbitration. Notice to Epson must be addressed to: Epson America, Inc., ATTN: Legal Department, 3840 Kilroy Airport Way,...
Page 452 Orange County, California, at your option. a) Initiation of Arbitration Proceeding. If either you or Epson decides to arbitrate a Dispute, both parties agree to the following procedure: (i) Write a Demand for Arbitration.
Page 453 Epson's last written offer, if any, to settle the Dispute, Epson will: (i) pay you $1,000 or the amount of the award, whichever is greater; (ii) pay you twice the amount of your reasonable attorney's fees, if any;...
Page 454: Trademarks
Seiko Epson Corporation. The information contained herein is designed only for use with this Epson product. Epson is not responsible for any use of this information as applied to other products.
Page 455: Libtiff Software Acknowledgment
(excluding the U.S.) failure to strictly comply with Seiko Epson Corporation's operating and maintenance instructions. Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation.
Page 456: A Note Concerning Responsible Use Of Copyrighted Materials
A Note Concerning Responsible Use of Copyrighted Materials Epson encourages each user to be responsible and respectful of the copyright laws when using any Epson product. While some countries' laws permit limited copying or reuse of copyrighted material in certain circumstances, those circumstances may not be as broad as some people assume. Contact your legal advisor for any questions regarding copyright law.

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