Panasonic BB-HGW700A Installation/Troubleshooting Manual page 9

Problem
The POWER indicator is
blinking green
After clicking [Restart]
on the setup page, the
basic setup page is not
displayed
I've forgotten the
password to access the
setup page
• The firmware is damaged. Take the following steps to update the
firmware. (Connect this product and the PC using a wire
connection. Firmware cannot be updated on a wireless
connection.)
When blinking slowly: 1 second intervals
1 Enter "http://192.168.0.254:8080" into the web browser's
address bar (http://bbhgw.webpage cannot be used).
2 Update when the update firmware window is displayed (see
page 68 of Instructions on the CD-ROM).
When blinking quickly: 0.4 second intervals
1 Cut the power to this product.
2 Turn on the power while holding the FACTORY DEFAULT
RESET button on the rear of this product.
(see page 81 of Instructions on the CD-ROM for the location
of the button)
3 After about 10 seconds when the POWER indicator has
turned off, release the FACTORY DEFAULT RESET button.
The POWER indicator should blink green again.
4 Enter "http://192.168.0.254:8080" into the web browser's
address bar (http://bbhgw.webpage cannot be used).
5 Update when the update firmware window is displayed (see
page 68 of Instructions on the CD-ROM)
• Turn off all the devices. Turn on this product and then the PC.
• Check that all the PCs are set to Obtain IP Address
Automatically.
• Check that the available address range and each of the IP
addresses of the specific devices in the network do not overlap.
• After restarting this product, access the setup page again.
• Click the web browser's refresh button.
• Push the FACTORY DEFAULT RESET button, and initialize this
product (see page 81 of Instructions on the CD-ROM for the
location of the button). The settings are returned to factory
default. Reset the user name and password.
[For assistance, please call: 1-800-272-7033]
Installation/Troubleshooting
Cause and Remedy
9