Dell Latitude 3380 Owner's Manual
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Dell Latitude 3380 Owner's Manual

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Latitude 3380
Owner's Manual
Regulatory Model: P80G
Regulatory Type: P80G001

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Summary of Contents for Dell Latitude 3380

  • Page 1 Latitude 3380 Owner's Manual Regulatory Model: P80G Regulatory Type: P80G001...
  • Page 2 A WARNING indicates a potential for property damage, personal injury, or death. © 2017 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.

  • Page 3: Table Of Contents

    Contents 1 Working on your computer..........................7 Safety instructions................................7 Before working inside your computer..........................7 Turning off your computer — Windows 10........................8 After working inside your computer..........................8 2 Removing and installing components......................9 Recommended tools................................9 microSD card..................................9 Removing microSD card..............................9 Installing microSD card..............................
  • Page 4 Installing the audio board............................26 Coin cell battery................................26 Removing the coin cell battery..........................26 Installing coin cell battery............................27 Speakers....................................28 Removing speaker..............................28 Installing speakers..............................29 Display assembly................................29 Removing the display assembly..........................29 Installing display assembly............................31 System board..................................31 Removing system board.............................31 Installing the system board............................
  • Page 5 Starting the camera (Windows 7, 8.1 and 10)......................43 Starting the camera application..........................43 4 System setup options..........................45 Boot Sequence.................................45 Navigation keys................................46 System Setup overview..............................46 Accessing System Setup..............................46 General screen options..............................46 System Configuration screen options..........................47 Video screen options............................... 48 Security screen options..............................48 Secure Boot screen options............................
  • Page 6 7 Contacting Dell............................64 Contents...

  • Page 7: Working On Your Computer

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 8: Turning Off Your Computer - Windows 10

    After you complete any replacement procedure, ensure you connect any external devices, cards, and cables before turning on your computer. CAUTION: To avoid damage to the computer, use only the battery designed for this particular Dell computer. Do not use batteries designed for other Dell computers. Replace the battery.

  • Page 9: Removing And Installing Components

    Removing and installing components This section provides detailed information on how to remove or install the components from your computer. Recommended tools The procedures in this document require the following tools: • Phillips #0 screwdriver • Phillips #1 screwdriver • Plastic scribe NOTE: The #0 screw driver is for screws 0-1 and the #1 screw driver is for screws 2-4...

  • Page 10: Installing Base Cover

    Installing base cover Align the base cover with the screw holders on the computer. Press the edges of the cover until it clicks into place. Tighten the M2.5xL8.5 screws to secure the base cover to the computer. Install the microSD card.

  • Page 11: Installing Battery

    Installing battery Insert the battery into the slot on the computer. Connect the battery cable to the connector on the battery. Tighten the M2.0xL3 screws to secure the battery to the computer. Install the: base cover microSD card Follow the procedure in After working inside your computer.
  • Page 12 Hold the sides of the palm rest securely while pushing into the two release holes using a plastic scribe. NOTE: It takes some force to push out the keyboard through the two release holes. Please exercise due caution. NOTE: Picture for representational purpose to show exact location of keyboard latches. It is not necessary to remove the heat sink, hard drive, or system board in order to access the keyboard release holes.
  • Page 13 Gently pry up the lower edge of the keyboard from the computer. Removing and installing components...
  • Page 14 Remove the keyboard away from the computer. Removing and installing components...

  • Page 15: Installing Keyboard

    Installing keyboard Align the keyboard trim with the tabs on the computer and press it until it clicks into place . Connect the keyboard cable on the system board. Install the: battery base cover microSD card Follow the procedure in After working inside your computer.

  • Page 16: Installing Wlan Card

    Remove the M2xL3 screw that secures the WLAN metal bracket to the system [1]. b Lift and remove the metal bracket off the WLAN card [2]. Disconnect the two WLAN cables that connect the WLAN card to the antenna [3]. d Pull out the WLAN card from its connector on the system board [4].

  • Page 17: Installing The Memory Module

    microSD card base cover battery To remove the memory module: Pry apart the memory module latches [1]. b Lift and remove the memory module from the system board [2]. Installing the memory module Insert the memory module into its connector on the system board. Gently push the memory module until the latches snap it into place.

  • Page 18: Installing Heat Sink

    microSD card base cover battery To remove the heatsink: Loosen the captive screws (M2.5x2.5) that secure the heat sink to the computer [1]. NOTE: Follow the diagonal pattern to loosen the screws. b Lift the heat sink away from the computer [5]. Installing heat sink Insert the heat sink into the slot on the computer.

  • Page 19: System Fan

    System Fan Removing system fan Follow the procedure in Before working inside your computer. Remove the: microSD card base cover battery To remove the system fan: Unroute the WLAN cable from the connector on the system board [1]. b Pry out the cable from its hook [2]. Disconnect the system fan connector from the system board [1].

  • Page 20: Installing System Fan

    Installing system fan Place the fan on the system board. Tighten the M2xL3 screws to secure the fan to the system board. Connect the fan cable to the system board. Route the WLAN cable onto its hook on the system board. Install the: battery base cover...
  • Page 21 Disconnect the HDD cable interposer. Then, remove the M3xL3 screws to detach the metal bracket from the HDD [1]. Removing and installing components...

  • Page 22: Installing Hard Disk Drive (Hdd)

    Installing hard disk drive (HDD) Tighten the M3xL3 screws to attach the metal bracket to the HDD. Connect the HDD cable interposer. Insert the HDD into the slot on the computer. Tighten the M2xL3 screws to secure the HDD to the computer. Connect the HDD cable to the system board.
  • Page 23 Disconnect the hard drive interposer from the eMM card. Flip the hard drive bracket, remove the screws (M2.0) and take out the eMM card from the bracket. Removing and installing components...

  • Page 24: Installing Embedded Multimedia Card Assembly (Emmc)

    Installing Embedded Multimedia Card assembly (eMMC) Align the eMMC assembly to the system board. Tighten the M2.0L3 screws that secure the eMMC assembly to the chassis. Connect the interposer cable to its connector on the system board. Install the: battery base cover microSD card Follow the procedure in...

  • Page 25: Installing Dc-In Port

    Installing DC-in port Place the DC-in port in the computer. Tighten the M2.5xL5 screw of the hinge to secure port. Connect the DC-in cable to the system board. Install the: battery base cover microSD card Follow the procedure in After working inside your computer.

  • Page 26: Installing The Audio Board

    b Lift and peel off the black adhesive tape to remove the cable from the system board [2]. Remove the M2xL3 screw that secures the audio board to the system board [3]. d Lift and remove the audio board from the system [4]. Installing the audio board Place the audio board in its place on the computer.

  • Page 27: Installing Coin Cell Battery

    base cover battery To remove the coin cell battery: Disconnect the battery cable from its connector on the system board [1]. b Lift up the plastic shields that secure the cable to the system and release the cable [2]. Lift and remove the coin cell from the system [3]. NOTE: A strong adhesive is used on the coin battery;...

  • Page 28: Speakers

    Speakers Removing speaker Follow the procedure in Before working inside your computer. Remove the: microSD card base cover battery To remove the speaker: Disconnect the speaker cable from the connector on the system board [1]. b Lift the speaker cable off from the cable guide [2]. Remove the adhesive tape that secures the speaker cable to the computer [3].

  • Page 29: Installing Speakers

    Installing speakers Place the speakers into the slots on the computer. Route the speaker cable through the routing channel. Affix the adhesive tape to secure the speaker cable to the computer. Connect the speaker cable to the connector on the system board. Install the: battery base cover...
  • Page 30 Remove the M1.6xL2 screws [1] and lift the display assembly away from the computer [2]. Removing and installing components...

  • Page 31: Installing Display Assembly

    Installing display assembly Place the display assembly to align with the screw holders on the computer. Tighten the M1.6xL2 screws to secure the display assembly to the computer. Turn over the computer Connect the display cable to the connector. Place the metal bracket over the connector and tighten the screw to secure the display cable to the computer. Install the: WLAN card DC-IN board...
  • Page 32 Disconnect the following cables and connectors: Audio board cable connector [1] b Audio board cable tape [2] Speaker cable connector [3] d HDD cable connector [4] Touchpad cable connector [5] Keyboard cable connector [6] Removing and installing components...
  • Page 33 Remove the M2xL3 screws [1] and lift the system board away from the computer [2]. Removing and installing components...

  • Page 34: Installing The System Board

    Installing the system board Align the system board with the screw holders on the computer. Tighten the M2xL3 screws to secure the system board to the computer. Connect the audio board; audio board cable tape, speaker cable, HDD cable, touchpad cable, coin cell battery cable, and the keyboard cables to their respective connectors.

  • Page 35: Technology And Components

    Technology and components This chapter details the technology and components available in the system. Topics: • Power adapter • Processors • Chipsets • Display options • Memory features • Graphic options • USB features • Hard drive options • HDMI 1.4 •...

  • Page 36: Identifying Processors In Windows 10

    Identifying processors in Windows 10 Tap Search the Web and Windows. Type Device Manager. Tap Processor. Verifying the processor usage in Task Manager Ctrl+Alt+Del. Select Start Task Manager. The Windows Task Manager window is displayed. Click the Performance tab in the Windows Task Manager window. Verifying the processor usage in Resource Monitor Right-click the laptop.

  • Page 37: Display Options

    Display options Identifying the display adapter Start the Search Charm and select Settings. Type Device Manager in the search box, and tap Device Manager from the left pane. Expand Display adapters. Changing the screen resolution Right-click on the laptop and select Display Settings. Tap or click Advanced display settings.

  • Page 38: Memory Errors

    DDR4 Details There are subtle differences between DDR3 and DDR4 memory modules, as listed below. Key notch difference The key notch on a DDR4 module is in a different location from the key notch on a DDR3 module. Both notches are on the insertion edge but the notch location on the DDR4 is slightly different, to prevent the module from being installed into an incompatible board or platform.

  • Page 39: Memory Features

    The memory information is displayed on the right pane. Testing memory using ePSA Turn on or restart your system. Perform one of the following actions after the Dell logo is displayed: • With keyboard — Press F12. The PreBoot System Assessment (PSA) starts on your system.

  • Page 40: Usb 3.0/Usb 3.1 Gen 1 (Superspeed Usb)

    Table 2. USB evolution Type Data Transfer Rate Category Introduction Year USB 3.0/USB 3.1 Gen 1 5 Gbps Super Speed 2010 USB 2.0 480 Mbps High Speed 2000 USB 1.1 12 Mbps Full Speed 1998 USB 1.0 1.5 Mbps Low Speed 1996 USB 3.0/USB 3.1 Gen 1 (SuperSpeed USB) For years, the USB 2.0 has been firmly entrenched as the de facto interface standard in the PC world with about 6 billion devices sold, and...

  • Page 41: Applications

    With today's ever increasing demands placed on data transfers with high-definition video content, terabyte storage devices, high megapixel count digital cameras etc., USB 2.0 may not be fast enough. Furthermore, no USB 2.0 connection could ever come close to the 480Mbps theoretical maximum throughput, making data transfer at around 320Mbps (40MB/s) —...

  • Page 42: Hard Drive Options

    Identifying the hard drive in the BIOS Turn on or restart your system. When the Dell logo appears, perform the following action to enter the BIOS setup program: • With keyboard — Tap F2 until the Entering BIOS setup message appears. To enter the Boot selection menu, tap F12.

  • Page 43: Hdmi 1.4 Features

    HDMI 1.4 Features • HDMI Ethernet Channel - Adds high-speed networking to an HDMI link, allowing users to take full advantage of their IP-enabled devices without a separate Ethernet cable • Audio Return Channel - Allows an HDMI-connected TV with a built-in tuner to send audio data "upstream" to a surround audio system, eliminating the need for a separate audio cable •...
  • Page 44 Select Camera from the apps list. If the Camera App is not available in the apps list, search for it. Technology and components...

  • Page 45: System Setup Options

    Boot Sequence allows you to bypass the System Setup–defined boot device order and boot directly to a specific device (for example: optical drive or hard drive). During the Power-on Self Test (POST), when the Dell logo appears. you can: •...

  • Page 46: Navigation Keys

    If you wait too long and the operating system logo appears, wait until you see the desktop. Then, shut down or restart your computer and try again. NOTE: After the Dell logo appears, you can also press F12 and then select BIOS setup. General screen options This section lists the primary hardware features of your computer.

  • Page 47: System Configuration Screen Options

    Option Description • Processor Information: Displays Processor Type, Core Count, Processor ID, Current Clock Speed, Minimum Clock Speed, Maximum Clock Speed, Processor L2 Cache, HT Capable, and 64-Bit Technology • Device Information: Passthrough MAC address, Video Controller, Video BIOS Version, Video Memory, Panel Type, Native Resolution, Audio Controller, Wi-Fi Device, Bluetooth Device Battery Information Displays the battery status health and whether the AC adapter is installed.

  • Page 48: Video Screen Options

    Option Description • Enable Internal Speaker—(default enable) Debug Memory Allows you to enable or disable the following devices: Frequency • Memory Frequency 1866 Configuration • Memory Frequency 1600 (default enable) Miscellaneous Allows you to enable or disable the following devices: Devices •...
  • Page 49 Option Description Password Allows you to specify the minimum and max password lengths of the Administrator and System passwords. Configuration • min-4—by default, if you want to change you can increase the number. • max-32—you can decrease the number. Password Bypass Allows you to enable or disable the permission to bypass the System and the Internal HDD password, when they are set.

  • Page 50: Secure Boot Screen Options

    Option Description Default Setting: This option is enabled Master password This option is not enabled by default lockout Secure Boot screen options Option Description Secure Boot Enable This option enables or disables the Secure Boot feature. • Disabled (Default) • Enabled Expert Key Allows you to manipulate the security key databases only if the system is in Custom Mode.

  • Page 51: Power Management Screen Options

    • Enable USB Wake Support • Wake on Dell USB-C dock Default setting: The option is disabled. Wake on WLAN Allows you to enable or disable the feature that powers on the computer from the Off state when triggered by a LAN signal.

  • Page 52: Post Behavior Screen Options

    • Adaptive—enabled by default Configuration • Standard—Fully charges your battery at a standard rate. • ExpressCharge—The battery charges over a shorter time using Dell’s fast charging technology This option is enabled by default. • Primarily AC use • Custom If Custom Charge is selected, you can also configure Custom Charge Start and Custom Charge Stop.

  • Page 53: Wireless Screen Options

    Option Description • 10 seconds Full Screen Log • Enable Full Screen Logo—not enabled Wireless screen options Option Description Wireless Device Allows you to enable or disable the internal wireless devices. Enable • WLAN — enabled by default • Bluetooth All the options are enabled by default.

  • Page 54: Supportassist System Resolution

    SupportAssist system resolution Option Description Auto OS Recovery The Auto OS Recovery Threshold setup option controls the automatic boot flow for SupportAssist System Threshold Resolution Console and for Dell OS Recovery Tool. • • • 2 (default) • Updating the BIOS in Windows It is recommended to update your BIOS (System Setup), on replacing the system board or if an update is available.

  • Page 55: Assigning A System Password And Setup Password

    CAUTION: Anyone can access the data stored on your computer if it is not locked and left unattended. NOTE: Your computer is shipped with the system and setup password feature disabled. Assigning a system password and setup password You can assign a new System Password only when the status is in Not Set. To enter the system setup, press F2 immediately after a power-on or re-boot.

  • Page 56: Technical Specifications

    Technical specifications NOTE: Offerings may vary by region. For more information regarding the configuration of your computer • Windows 10, click or tap Start > Settings > System > About. Topics: • System specifications • Processor specifications • Memory specifications •...

  • Page 57: Processor Specifications

    Processor specifications Feature Specification Types 6th Generation (Skylake) • Intel Core i3-6006U Processor (15W, 3M cache, 2.0GHz) 7th Generation (Kaby Lake) • Intel Celeron Processor 3865U (15W, 2M cache, 1.8 GHz) • Intel Pentium Processor 4415U (15W, 2M cache, 2.3 GHz) •...

  • Page 58: Video Specifications

    Feature Specification Volume controls Hot keys Video specifications Feature Specification Type Integrated on system board, hardware accelerated Graphic card • Intel HD Graphics Data bus Integrated video External display 19-pin HDMI connector support Camera specifications Feature Specification Camera resolution 1.00 megapixels HD Panel Resolution 1280 x 720 pixels HD Panel Video 1280 x 720 pixels...

  • Page 59: Display Specifications

    One internal (optional) card Docking Docking has two options: • Dell D3100 USB 3.0 Dock • Dell D1000 Dual Video USB 3.0 Docking Station AC adapter port One AC adapter Security port Noble cable lock slot Display specifications Feature Specification Type •...

  • Page 60: Battery Specifications

    E5 65 W Rugged (India only) • E4 65 W HF (BFR/PVC Free) • Dell Portable Power Companion (12000 mAh) PW7015M (Power Companion 43 Wh (Dura Ace)) • Dell Portable Power Companion (18000 mAh) PW7015L (Power Companion 65 Wh (Tesla)) Input voltage...

  • Page 61: Physical Specifications

    Feature Specification Temperature range 0°C to 40°C (32°F to 104°F) (Operating) Temperature range –40°C to 70°C (–40°F to 158°F) (Non-Operating) Physical specifications Feature Specification Front height 231.8 mm (9.126 inches) Width 332.90 mm (13.106 inches) Starting weight 3.63 lb (1.648 kg) NOTE: System weight and shipping weight is based on a typical configuration and may vary based on the actual configuration.

  • Page 62: Troubleshooting

    Real Time Clock (RTC) reset The Real Time Clock (RTC) reset function allows you or the service technician to recover the recently launched model Dell Latitude and Precision systems from select No POST/No Boot/No Power situations. You can initiate the RTC reset on the system from a power off state only if it is connected to AC power.

  • Page 63: Running The Epsa Diagnostics

    Running the ePSA diagnostics Power-on the computer. As the computer boots, press the F12 key as the Dell logo appears. On the boot menu screen, select the Diagnostics option. The Enhanced Pre-boot System Assessment window is displayed.

  • Page 64: Contacting Dell

    Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: Go to Dell.com/support.

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