Troubleshooting chart
service center.
■ General
Symptom
●
●
not respond.
● No sound is heard.
■ Remote control
Symptom
●
does not operate.
■ Bluetooth
Symptom
● No sound is heard.
● Bluetooth sound
is interrupted or
distorted.
■ NFC
Symptom
●
cannot connect to
Bluetooth when
Possible cause
● A power failure occurred.
● Set the unit to the power
● If the unit still
●
"Min".
● The headphones are not
connected.
●
connected.
●
Bluetooth stereo audio
source device.
● The unit is not paired with
the Bluetooth stereo audio
source device.
Possible cause
●
unit is not plugged in.
●
wrong.
●
● The distance or angle is
incorrect.
●
receives strong light.
Possible cause
●
Bluetooth stereo audio
source device.
● The unit is not paired with
the Bluetooth stereo audio
source device.
● The unit is too near to
a device that generates
●
Bluetooth stereo audio
source device.
Possible cause
●
● NFC mode is disabled on
your device.
● Your device is in sleep
mode.
-
■ Open Accessory
Symptom
● No sound is
produced.
●
charge.
■ CD player
Symptom
●
start.
●
●
■ PC In
Symptom
● No sound is heard.
■ Optical In
Symptom
● No sound is heard.
■ USB
Symptom
●
detected.
●
start.
●
●
E-20
Possible cause
●
●
connected to the unit.
●
unit is not plugged in.
●
Possible cause
● The disc is loaded upside
down.
●
the standards.
● The disc is distorted or
scratched.
● The unit is located near
●
used.
●
inside the unit.
Possible cause
●
● Application software is not
activated
Possible cause
● No input signal. The
turned on.
●
●
Possible cause
● The device does not
●
connected.
●
●
●
protected.
●
●
●
characters.