Support - Mitsubishi Electric MAC-568 User Manual

13. SUPPORT

To access your support functions use the menu navigation.
Support Overview
Wi-Fi Heat Pump Control has been designed for use in New
Zealand and Australia, therefore it has been designed to
show the relevant support information based on the location
of the installed system. The support information will be
customised and localised based on the location given for the
Wi-Fi Interface Installation during unit registration.
Localised Support Content
The primary function of the support page is to provide all
the necessary local support links and contact information for
Wi-Fi Heat Pump Control users to quickly and easily find the
information they need.
Frequently Asked Questions (FAQs)
Please see Section 16 for the most commonly asked
questions relating to the Wi-Fi Heat Pump Control Software
Service. Alternatively visit the Wi-Fi Heat Pump Control
website specific to your location;
For New Zealand based enquiries:
www.mitsubishi-electric.co.nz/wifi
For Australian based enquiries:
www.mitsubishielectric.com.au/wifi
Updates (Wi-Fi Heat Pump Control Apps
only)
Please update your Wi-Fi Heat Pump Control Apps when you
receive notification that an update is available, if you have an
issue please ensure that you have installed the latest updates
before contacting Mitsubishi Electric for technical support.
Version
At the bottom of the menu navigation you will see the version
number of the software. This will be useful to technical
support if you are running an older version of an App than is
currently available on the various App stores.
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