Advertisement
Huawei E3131s Data Card FAQ
文档密级：内部公开
signal however the connect button shows grey out?
A:
This issue has been seen on a number of laptops running Norton internet security.
Exact versions of this are not yet known and the only known solution is to disable
Norton however this has not worked in 100% of cases.
Q: Click the connection from the website, there appears a
blank website which can not be shutdown.
A:
This is caused by the operator's network.
Use the same data card to login the website via different networks.
Use different data cards to login the website via the same network.
Q: When users dial up the internet via data card, the
throughput is low.
This is cause by the background software.
Use the original dialup software from Windows, and make a throughput comparison
with the data card,
Modify the background software.
Q: The data card of Hong Kong customer has no signal in
Macao, but the SIM card can search network in handset
A:
The SIM card set the network to configure into the list of forbidden automatically.
When the SIM card can be configured after renovating the network, we must get the
network out of the list of forbidden manually.
Q: When I want to dial up, what is the meaning of fail code
619?
1) Weak Signal
Make a comparison test by strong signal section.
2) Configuration failure of the APN
Check the configuration of the APN in the Dashboard，make sure that there is no
add-configuration which has been set.
Set the APN correctly, disable the add-configuration.
Q: How about the temperature limit during E3131s Data Card
operating?
A:
The E3131s Data Card can be used under –10℃ and +45℃.
华为机密，未经许可不得扩散
第 11 页, 共 11 页
2012-8-31
Advertisement
