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Requesting repairs
Before requesting repairs make sure you have performed the
tasks listed in the Troubleshooting section.
If that does not solve the problem, note the following
information and contact your Brother dealer:
• Your AiRScouter's serial number
• Problem symptoms
• Problem context (for example, what you did and what
you expected to happen)
• Problem occurrence frequency (for example, always or
intermittently)
Part retention period:
The minimum part retention time of functional parts for
repair of this product is five years from the end of
manufacturing (two years for printed materials).
For FAQs, troubleshooting and more, visit the Brother
Solutions Center at support.brother.com
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