Call Park - Toshiba Strata CIX User Manual

Call Processing

Call Park

Call Park
Note Function keys (F8~F9 on your keyboard) for the Park and Park & Page
keys are fixed in software version 1.40K and later.
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To park a call
1. Select a call.
2. Enter an extension.
3. Press the F9 key. The call is Parked and will remain on screen.
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To select primary park, alternate park, or retrieve
1. Select a call.
2. Click the Park icon down arrow, then select a park option
...or select Call > Park, then select a Park option. The call will remain on the
screen.
If you select Primary or Alternate Park, you can choose one of the following:
• Station enables you to type or select a park station.
• Auto enables the system to select a park orbit to park the call.
• Park button parks the call and enables you to make a page announcement.
• Park Page button enables you to park the call per your selection (left side of
this window) and to then make a page announcement.
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To retrieve a parked call
1. Double click on the call in the call list view area.
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...or select Call > Park Retrieve.
2. In the Call Retrieve dialog box, type or select an orbit or extension number, then
click Retrieve.
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Strata CIX Attendant Console 12/06