Sharp FO-4470 Facsimile Operation Manual
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Sharp FO-4470 Facsimile Operation Manual

Sharp FO-4470 Facsimile Operation Manual

Sharp printer/fax/scanner/copier operation manual fo-4470
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MODEL
FO-4470
FACSIMILE
OPERATION MANUAL
1. Installation
2. Sending Documents
3. Receiving Documents
4. Making Copies
5. Special Functions
6. Optional Settings
7. Printing Lists and Reports
8. Maintenance
9. Troubleshooting

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Summary of Contents for Sharp FO-4470

  • Page 1 MODEL FO-4470 FACSIMILE OPERATION MANUAL 1. Installation 2. Sending Documents 3. Receiving Documents 4. Making Copies 5. Special Functions 6. Optional Settings 7. Printing Lists and Reports 8. Maintenance 9. Troubleshooting...
  • Page 2 RENs of all the devices does not exceed five. ® As an ENERGY STAR partner, SHARP has determined that this product meets the ENERGY STAR energy efficiency. ®...

  • Page 3: Introduction

    Introduction Welcome, and thank you for choosing a Sharp facsimile machine. The features and specifications of your new Sharp fax machine are shown below. Automatic dialing Memory size* Modem speed Transmission time* Toner cartridge yield** (continuous printing, 4% page coverage,...
  • Page 4 Humidity Power consumption Dimensions 250 sheets (20 lb) (500-sheet cassette available as option) MMR, MR, MH, Sharp (H2), JBIG 64 levels Public switched telephone network ITU-T (CCITT) G3 mode, Super G3 mode Horizontal: 406 lines/inch (16 lines/mm) Vertical: 391 lines/inch (15.4 lines/mm) Automatic feeding: Width: 5.8 to 10.1"...

  • Page 5: Important Safety Information

    Weight As a part of our policy of continuous improvement, SHARP reserves the right to make design and specification changes for product improvement without prior notice. The performance specification figures indicated are nominal values of production units. There may be some deviations from these values in individual units.
  • Page 6 • Never insert objects of any kind into slots or openings on the machine. This could create a risk of fire or electric shock. If an object falls into the machine that you cannot safely remove, unplug the machine and consult a qualified service representative.

  • Page 7: Table Of Contents

    Table of Contents Introduction Important safety information ....... . 3 Table of Contents A Look at the Operation Panel 1.
  • Page 8 Table of Contents 5. Special Functions Broadcasting ......... . . 66 Confidential Operations .

  • Page 9: A Look At The Operation Panel

    A Look at the Operation Panel Upper panel CONTRAST Display This displays messages and prompts to help you operate the machine. ALARM indicator This blinks when one of the paper sources is empty, or the drum cartridge is near or at the end of its life. This lights steadily when all paper sources are empty, the print compartment cover is open, or a paper jam has occurred.
  • Page 10 Middle panel (Rapid Key pad) Q / ! W / " A / | SYMBOL Z / < Caps Lock SHIFT Q / ! W / " A / | SYMBOL PAGE COUNTER CONFIDENTIAL Z / < Caps Lock SHIFT Rapid Dial Keys Press one of these keys to dial a fax number automatically.
  • Page 11 TIMER key Press this key to set up an operation to be performed automatically at a later time. COVER SHEET key Press this key to include a cover sheet when sending a fax. LIFE key Press this key, followed by the fax machine.
  • Page 12 Lower panel JOB STATUS DUPLEX SCAN PQRS OPER JOB STATUS key Two types of information appear in the display: prompts related to operations you are performing, and information about how the fax machine is using the telephone line (transmitting, receiving, etc.). Press this key to change between the two types of information.
  • Page 13 PERSONAL BOOK Press this key to use or store an auto-dial number in a personal book. If the book has a passcode, enter the passcode; otherwise, select the book with and press SPEED DIAL key Press this key to dial a Speed Dial number. MENU key Press this key to select special functions and settings.

  • Page 14: Installation

    1. Installation Unpacking Checklist Before setting up, make sure you have all of the following items. If any are missing, contact your dealer. Power cord Telephone line cord Rapid Key Received labels document tray Points to keep in mind when setting up Do not place the Do not place the machine near...

  • Page 15: Connections

    Connections Connecting the power cord Connect the female end of the power cord to the fax machine as shown. Insert the male end into a 120 V, 60 Hz, grounded (3-prong) AC outlet. Important! The fax machine requires its own dedicated power outlet. The power outlet must not be shared with any other devices.

  • Page 16: Connecting The Telephone Line Cord

    Connections Connecting the telephone line cord Insert one end of the line cord into the jack on the back of the machine marked TEL. LINE. Insert the other end into a standard (RJ11C) single-line wall telephone jack. Note: The fax machine is set for touch-tone dialing. If you are on a pulse dial (rotary) line, you must set the fax machine for pulse dialing by changing Option Setting 22.
  • Page 17 Attaching the ADF exit tray Insert the protrusion on the right side of the machine into the hole in the right side of the ADF exit tray protrusion on the left side of the machine goes into the hole on the left side of ➋...

  • Page 18: Verification Stamp Option

    Connections Verification Stamp option Note: This feature is available as an option. Consult your dealer if you wish to use this feature. When transmitting a document, you can have the fax machine stamp each document page as it is scanned. After scanning, you can check to see if all documents have been stamped to verify that no double feeds occurred.

  • Page 19: Installing The Print Cartridges

    Installing the Print Cartridges Follow the steps below to install or replace the toner and drum cartridges. ♦ The initial starter toner cartridge included with the fax machine can print approximately 3000 letter-size pages (4% coverage of each page; continuous printing). ♦...
  • Page 20 Installing the Print Cartridges If you are replacing the drum cartridge, remove the old cartridge and dispose of it according to local regulations. Remove the new drum cartridge from its packaging. Insert the drum cartridge into the print compartment. • Caution! Excessive exposure to light will damage the drum cartridge.
  • Page 21 Hold the toner cartridge by the handle and insert it into the print compartment. • Make sure the toner cartridge clicks into place. • The handle can be left standing up. Close the print compartment cover. Reset the drum counter by pressing START/ overlay), , and...
  • Page 22 REPLACE TONER will appear in the display. Printing will no longer be possible. Use the following replacement toner cartridge: Sharp FO-44ND or FO-50ND toner cartridge Hint: When the toner cartridge nears empty, try taking it out of the machine and shaking it.

  • Page 23: Loading Printing Paper

    Loading Printing Paper You can load up to 250 sheets of letter or legal paper (max. 20 lbs.) in the paper tray. ♦ A paper cassette is available as an option. Up to 500 sheets of letter or legal paper can be loaded in the paper cassette.To have the cassette installed, consult your dealer.
  • Page 24 Loading Printing Paper Replace the received document tray. • The received document tray must be attached for the fax machine to operate properly. Loading paper in the paper cassette (if installed) Note: To use A4 paper in the paper cassette, you must have a service technician adjust the cassette.
  • Page 25 Squeeze the paper guide and pull up to move it to the appropriate holes for the length of the paper. Push the guide down into the holes. Place a stack of paper in the cassette, print side up. • Make sure the stack of paper is not higher than the two tabs on the paper guide and the two metal tabs.

  • Page 26: Entering Your Name And Fax Number

    Entering Your Name and Fax Number Entering Your Name and Fax Number Before you can begin using the fax machine, you must program your name and fax number. Once you program this information, it will appear automatically at the top of each fax page you send. Important! FCC regulations require that your name, telephone/fax number, and the date and time appear on each fax message you send.
  • Page 27 Flip the Rapid Key overlay down (if it is up), and enter your name by pressing the appropriate letter keys as shown below. (Max. of 24 characters.) Example: SHARP = Caps Lock Q / ! W / " E / #...

  • Page 28: Setting The Date And Time

    Setting the Date and Time Setting the Date and Time The date and time appear in the display, in reports, and at the top of each page you transmit. Set the date and time by pressing the keys on the operation panel as shown below.

  • Page 29: Daylight Saving Time

    Press to select A.M. or START/ Press to start the clock. ENTER STOP Press twice to return to the date and time display. Daylight Saving Time If desired, you can set the clock to move forward and backward automatically at the beginning and end of Daylight Saving Time. MENU Press Press...

  • Page 30: Administrator Password

    Press the numeric keys and/or the letter keys to enter the old (currently set) password. • If you are setting the password for the first time, enter “Sharp” (this is the initial factory-set password). • Each character/digit that you enter will be displayed as “+“.
  • Page 31 When you have finished entering the current password, press • If you entered the wrong password, WRONG PASSWORD will appear. Re- enter the correct password. If you enter the wrong password 3 times in a row, you will return to the date and time display. Enter the new password.
  • Page 32 Administrator Password • If password protection is enabled, a password entry screen will appear after MENU you press password. Press to select PASSWORD PROTECT. Press to enable protection, or to disable protection. Press the numeric keys and/or the letter keys to enter the current password.

  • Page 33: Volume Adjustment

    Volume Adjustment You can adjust the volume of the speaker and ringer using Speaker SPEAKER Press Press desired volume level. SPEAKER Press to turn off the speaker. to select the Display: SPEAKER VOLUME HIGH SPEAKER VOLUME MIDDLE SPEAKER VOLUME Volume Adjustment...
  • Page 34 Volume Adjustment Ringer Press the desired volume level. (Make sure SPEAKER has not been pressed.) • The ringer will ring once at the selected level, and then the date and time will reappear in the display. If you selected “RINGER VOLUME OFF: OK?” to turn off the ringer, START/ press to confirm your selection.

  • Page 35: Sending Documents

    2. Sending Documents Transmittable Documents Size and weight The size and weight of documents that you can load in the document feeder depend on whether you load one page at a time or several pages at once. Loading one page at a time: Minimum 5.8"...

  • Page 36: Other Restrictions

    Transmittable Documents Maximum scanning area The area of the document that the fax machine can scan is slightly smaller than the actual document size. Any letters or graphics outside this area will not be scanned. Maximum scanning width: Maximum scanning length: Other restrictions ♦...

  • Page 37: Loading The Document

    Loading the Document Up to 50 letter-sized pages (20 legal-sized pages) can be placed in the feeder at one time. The pages will automatically feed into the machine starting from the bottom page. ♦ If you need to send or copy more than 50 pages, place the additional pages gently and carefully in the feeder just before the last page is scanned.

  • Page 38: Adjusting The Resolution And Contrast

    Adjusting the Resolution and Contrast Adjust the resolution and/or contrast settings (if desired) and then dial the receiving machine as explained in the following sections. Adjusting the Resolution and Contrast If desired, you can adjust the resolution and contrast before sending a document.
  • Page 39 To adjust the resolution setting, press indicator light next to the desired setting comes on. RESOLUTION Contrast The fax machine has three contrast settings: AUTO DARK LIGHT The default setting is AUTO. To adjust the contrast, press display. CONTRAST Adjusting the Resolution and Contrast RESOLUTION one or more times until the HALF TONE...

  • Page 40: Sending A Fax By Normal Dialing

    Sending a Fax by Normal Dialing Sending a Fax by Normal Dialing With Normal Dialing, you press keys. ♦ Normal Dialing allows you to listen to the line through the speaker to make sure the other fax machine is responding. (Note that the speaker is not a speakerphone;...

  • Page 41: Programming Auto-Dial Numbers

    • If Option Setting 26 (TEL. BILLING CODE, page 113) has been set to ON and BILLING CODE DIAL has been set to AFTER, press dialing. Wait for the connection. When you hear a fax tone, press fax machine. • If a person answers and you are using an extension phone, ask them to press their Start key.
  • Page 42 Enter the name of the party by pressing the letter entry keys (max. of 20 characters). (Make sure the Rapid Key overlay is flipped down.) Example: SHARP = • If you don’t want to enter a name, go directly to Step 8.
  • Page 43 Q / ! W / " A / | SYMBOL Z / < Caps Lock SHIFT • To enter a space, press • To change case, press • To clear a mistake, press • To enter a number as part of a name, press the appropriate numeric key. To enter the symbol on a letter key (the character to the right of the slash), press (“SYM”...
  • Page 44 Programming Auto-Dial Numbers Chain Dialing for area and access codes You can also program an area code or access code in a Rapid Key or Speed Dial number using the above programming procedure. In Step 9, press set the number as a Chain Dialing number. After you dial an area code or access code using a Rapid Key or Speed Dial number set for Chain Dialing, the fax machine will wait for you to dial the remainder of the number (you can dial the remainder of the number by...
  • Page 45 To clear a Rapid Key, press the Rapid Key. To clear a Speed Dial number, press with the numeric keys. (If you enter less than two digits, press complete the entry.) START/ Press ENTER Return to Step 4 to clear another number, or press return to the date and time display.

  • Page 46: Sending A Fax By Automatic Dialing

    Sending a Fax by Automatic Dialing Sending a Fax by Automatic Dialing Dual Access The fax machine features full dual access, which means that you can load a document and dial by automatic dialing even when the fax machine is occupied with another job.

  • Page 47: Rapid Key Dialing

    Rapid Key Dialing If the number you want to dial has been programmed in a Rapid Key, you can dial it by pressing the Rapid Key. Load the document(s). SEND READY will appear in the display. • RESOLUTION Press and/or set the resolution and contrast if needed.

  • Page 48: Speed Dialing

    Sending a Fax by Automatic Dialing Speed Dialing If the number you want to dial has been programmed in a Speed Dial number, you can dial it by pressing Load the document(s). SEND READY will appear in the display. • RESOLUTION Press set the resolution and contrast if...

  • Page 49: Direct Keypad Dialing

    Direct Keypad Dialing You can also enter a full number with the number keys and then press to begin dialing. Load the document(s). (Note: If desired, you can load the document after dialing in Step 2, below.) SEND READY will appear in the display.

  • Page 50: Searching For An Auto-Dial Number

    Sending a Fax by Automatic Dialing Searching for an auto-dial number If you don’t remember the Rapid Key or Speed Dial number in which you have programmed a particular fax number, you can search for the number by following the steps below. Once you have found the number, you can dial it and transmit the loaded document by simply pressing ♦...

  • Page 51: Chain Dialing

    START/ Press . The document will be automatically transmitted once the ENTER connection is established. Chain Dialing An auto-dial number set for Chain Dialing can be combined with another auto- dial number or digits entered manually with the numeric keys to dial one phone number up to 60 digits long.
  • Page 52 Sending a Fax by Automatic Dialing Checking the status of the current job The display normally shows the date and time and prompts related to operations you are performing. To check and see what number the fax machine is currently calling or transmitting to, or what number the fax machine is currently receiving a document from (if this information is available), press JOB STATUS .
  • Page 53 When you have finished checking the list, press the date and time display. Note: To print out a list of the documents waiting in memory for transmission, MEM.STATUS press and then Canceling a memory transmission by number If you know the memory number assigned to a memory transmission, you can cancel it with the following procedure.

  • Page 54: Automatic Redialing

    Sending a Fax by Automatic Dialing Automatic redialing If you use automatic dialing (including Direct Keypad Dialing) and the line is busy, the fax machine will automatically redial the number. The fax machine is set at the factory to make 2 redialing attempts at intervals of 5 minutes. To cancel automatic redialing, press display (make sure that RECALL MODE appears on the top line of the display and the number of the receiving party appears on the bottom line to the right),...

  • Page 55: Creating And Using Personal Books

    Creating and Using Personal Books Up to 10 personal books can be created that allow inviduals to program Rapid Key and Speed Dial numbers for their own personal use. ♦ Up to 59 Rapid Key numbers and 16 Speed Dial numbers can be programmed in each personal book.
  • Page 56 Creating and Using Personal Books Enter a name for the personal directory book by pressing the letter entry keys. (Make sure the Rapid Key overlay is down.) Example: SHARP = • For more information on entering letters, see Step 5 on page 25.
  • Page 57 Using a personal book To program or use a Rapid Key or Speed Dial number in a personal book, you must first open the book. Follow these steps: PERSONAL BOOK Press Enter the 4-digit passcode of your book. If the book doesn’t have a passcode, press until the name of the book appears in the display and then...
  • Page 58 Creating and Using Personal Books ♦ Poll one or more fax machines using Rapid Keys and Speed Dial numbers from your book (see page 74). ♦ Set up a timer operation using a Rapid Key or Speed Dial number from your book (see page 78).
  • Page 59 Clearing a book Note: Before you can clear a personal book, you must clear all Rapid Keys, Speed Dial numbers, Group Keys, and Program Keys that are in the book. If a transmission or timer operation is pending that uses a number in a book, the book cannot be cleared until the operation is completed or canceled.

  • Page 60: Cover Sheet

    Cover Sheet Cover Sheet You can have the fax machine generate a cover sheet and send it as the last page of your fax transmission. The cover sheet includes the date and time, the receiver’s name and number if a Rapid Key or Speed Dial number is used, the sender’s name and number, and the total number of pages.
  • Page 61 COVER SHEET Press . (Flip up the Rapid Key overlay if it is down.) • The display will briefly show COVER SHEET MODE ENTERED and then revert to SEND READY. • To cancel the cover sheet selection, press Dial the receiving party and transmit the fax. If desired, you can set your fax to automatically send a cover sheet with every transmission (you do not have to press accomplished by setting Option Setting 10 (Auto Cover Sheet) to YES as...

  • Page 62: Batch Page Numbering

    Batch Page Numbering Batch Page Numbering You can change the page numbering of the transmitted document from simple numbering ("P.01", "P.02", etc.) to batch numbering, which means that a slash and the total number of pages being sent are added after each page number (for example, "P.

  • Page 63: Receiving Documents

    3. Receiving Documents The fax machine has two modes for receiving calls: AUTO mode: Select this mode when you only want to receive faxes on the line connected to the fax machine. The fax machine will answer all calls automatically and receive incoming faxes.

  • Page 64: Using Manual Reception Mode

    Using MANUAL Reception Mode Using MANUAL Reception Mode When the fax machine rings, answer the call on an extension phone connected to the same line. If you hear a fax tone, press • If the other party first speaks with you, press your START key before the sender presses their Start key.) •...

  • Page 65: Substitute Reception To Memory

    Substitute Reception to Memory In situations where printing is not possible, such as when the fax machine runs out of paper or toner, or a paper jam occurs, incoming faxes will be received to memory. When you have received a fax to memory, FAX RCVD IN MEMORY will appear in the display, alternating with NO PAPER, REPLACE TONER, or PAPER JAM.

  • Page 66: Making Copies

    4. Making Copies Your fax machine can also be used to make copies. Single and multiple copies (up to 99 per original) can be made, enabling the fax machine to double as an office copier. ♦ You can perform all steps of a copy job even when the fax machine is busy printing other copy jobs, or when it is printing a received fax after the line has been disconnected.
  • Page 67 Press (MULTI) if you do not want the copies sorted, or want the copies sorted. • Copying will begin. Checking and canceling copy jobs in memory You can display the status of copy jobs in memory by following the steps below.

  • Page 68: Special Functions

    5. Special Functions Broadcasting The Broadcasting function allows you to send the same fax to as many as 154 destinations in a single operation. First load the document, then enter the numbers of the receiving machines. The document will be automatically transmitted to each destination.

  • Page 69: Broadcasting Using A Group Key

    Note: If you need to delete a number, press appears in the display and then press START/ Press ENTER RESOLUTION If desired, press contrast. START/ Press twice. Transmission will begin. ENTER • A Transaction Report is automatically printed out after Broadcasting is completed.

  • Page 70: Storing Numbers In Group Keys

    Broadcasting Storing numbers in Group Keys Group Keys allow you to dial a group of fax numbers by simply pressing the appropriate Group Key once. To store a group of numbers in a Group Key, follow the steps below. ♦ Any Rapid Key that is not already programmed as a Rapid Key or a Program Key can be used as a Group Key.

  • Page 71: Editing A Group

    Enter fax numbers using one or both of the following methods: • Press one or more Rapid Keys. • Enter one or more Speed Dial numbers with the numeric keys, pressing SPEED DIAL before each number (if you enter less than 2 digits for a number, START/ press to complete the entry).

  • Page 72: Confidential Operations

    ♦ Confidential transmission is only possible when the receiving machine is a Sharp model with confidential reception capability. ♦ To use this function, your name and fax number (OWN PASSCODE) must be entered in your fax machine as explained on page 24.

  • Page 73: Confidential Reception

    If the receiving machine has multiple confidential mailboxes, enter the appropriate mailbox number with the numeric keys (this step is required for machines with multiple mailboxes). If the receiving machine doesn’t have multiple mailboxes, go directly to Step 4. START/ Press ENTER Dial the receiving machine using one of the following methods:...
  • Page 74 START/ Press ENTER Note: After entering the passcode, the fax machine will print it out for your records. If you forget the passcode and have kept no record, contact your Sharp dealer. Display: 3:CONF. CODE SET ENTER BOX # (00-99)
  • Page 75 Clearing a passcode CONFIDENTIAL Press (flip up the Rapid Key Z/< overlay if it is down) and then Enter the 2-digit number that identifies the mailbox you want to clear. Enter the 4-digit passcode of the mailbox with the numeric keys. START/ Press ENTER...

  • Page 76: Polling

    Polling Polling Polling allows you to call another fax machine and have it send a document to your machine without operator assistance. In other words, the receiving fax machine, not the transmitting fax machine, initiates the transmission. You can use your fax machine to both poll and be polled by others. Polling others To poll another fax machine, follow the steps below.
  • Page 77 Serial Polling using a Group Key If the fax machines you want to poll have all been programmed into one Group Key, you can poll them by simply pressing that Group Key. (The procedure for programming Group Keys is explained on page 68.) ♦...
  • Page 78 Polling Press to select SET. • If another document has already been stored, press and go to Step 6. Press to allow polling only once, or number of times. RESOLUTION Press and/or desired, and then press START/ Press ENTER • The document will be scanned into memory, and your fax will go on polling standby.

  • Page 79: Polling Security

    Polling Security Polling Security allows you to prevent unauthorized polling of your machine. When this function is activated, polling will only take place when the fax number of the polling fax machine has been stored in your machine’s list of permitted fax numbers (called "passcode numbers").

  • Page 80: Timer Operations

    Timer Operations Timer Operations The Timer function allows you to store a job to be performed automatically at a specified time. Up to 59 timer jobs can be stored at any one time, and the time of each can be specified up to a week in advance. You can use this function to take advantage of lower off-peak rates without having to be there when the operation is performed.
  • Page 81 Press to select A.M. or Enter a number as follows to select the day of the operation (skip this step if the operation will be performed within the next 24 hours): Sunday Monday Tuesday Wednesday Thursday Friday Saturday START/ Press and go to the specific procedure for your operation (see the ENTER following pages).

  • Page 82: Confidential Transmission

    Timer Operations RESOLUTION Press and/or desired, and then press Load the document and then press • The document will be scanned into memory. Confidential transmission (Continued from Initial procedure.) Enter the mailbox number (2 digits). (Go directly to Step 9 if the receiving machine does not have mailboxes.) START/ Press...

  • Page 83: Serial Polling

    RESOLUTION Press and/or desired, and then press Load the document and then press • The document will be scanned into memory. Polling (Continued from Initial procedure.) Dial the machine to be polled using one of the following methods: • Press a Rapid Key. •...
  • Page 84 Timer Operations • Enter one or more Speed Dial numbers, pressing number. (If you enter less than 2 digits for a Speed Dial number, press START/ to complete the entry.) ENTER • Enter one or more full fax numbers with the numeric keys, pressing after each full number.
  • Page 85 Note: If you need to delete a number, press appears in the display and then press START/ Press ENTER RESOLUTION Press and/or desired, and then press Load the document and then press • The document will be scanned into memory. Canceling a timer operation If you need to cancel a timer operation before it is performed, follow the steps below.

  • Page 86: Batch Transmission

    Batch Transmission Batch Transmission Batch transmission allows you to store multiple fax jobs in memory for automatic transmission to one destination at a set time. If you often send faxes to a particular destination, this function helps reduce telephone costs by allowing you to conveniently send multiple faxes on one connection.
  • Page 87 Press the appropriate Batch Key. • After scanning, the message number assigned to your document will appear in the display. STOP Press • The document will be transmitted at the designated time along with any other jobs stored under the same key. After transmission, all jobs in the batch will be cleared from memory.

  • Page 88: Entering And Using Programs

    Entering and Using Programs Entering and Using Programs If you frequently perform the same operation involving the same party, you can program all the steps of the operation into one Program Key. This allows you to perform the operation by simply pressing that key. ♦...
  • Page 89 If you want to include a timer setting, enter a two-digit number for the hour (“01” to “12”) and a two-digit number for the minute (“00” to “59”). (If not, go directly to Step 9.) Press to select A.M. or Enter a number as follows to select the day of the operation (skip this step if the operation will be performed within the next 24 hours): Sunday...
  • Page 90 Entering and Using Programs Go to the specific procedure for your operation (see the following pages). Transmission (Continued from Initial procedure.) Dial the receiving machine using one of the following methods: • Press a Rapid Key. • SPEED DIAL Press and enter a Speed Dial number (if you enter less than 2 START/ digits, press...
  • Page 91 Confidential transmission (Continued from Initial procedure.) Enter the mailbox number (2 digits). (Go directly to Step 13 if the receiving machine does not have mailboxes.) START/ Press ENTER Dial the receiving machine using one of the following methods: • Press a Rapid Key. •...
  • Page 92 Entering and Using Programs Polling (Continued from Initial procedure.) Dial the machine to be polled using one of the following methods: • Press a Rapid Key. • SPEED DIAL Press and enter a Speed Dial number (if you enter less than 2 START/ digits, press ENTER...
  • Page 93 Note: If you need to delete a number, press appears in the display and then press START/ Press ENTER STOP Press repeatedly until you return to the date and time display. Broadcasting (Continued from Initial procedure.) Dial the receiving machines using one or more of the following methods: •...
  • Page 94 Entering and Using Programs RESOLUTION Press and/or desired, and then press START/ Press ENTER STOP Press repeatedly until you return to the date and time display. Batch transmission (Continued from Initial procedure.) Dial the receiving machine using one of the following methods: •...
  • Page 95 Being Polled (Memory polling) (Continued from Initial procedure.) Press to allow polling only once, or number of times. START/ Press ENTER RESOLUTION Press and/or desired, and then press START/ Press ENTER STOP Press repeatedly until you return to the date and time display. Clearing a Program Key To clear a Program Key, follow these steps: MENU...

  • Page 96: Using A Program Key

    Entering and Using Programs START/ Press ENTER STOP Press repeatedly until you return to the date and time display. Using a Program Key Follow the steps below to perform a programmed operation. If this is a transmission operation or memory polling operation, load the document.

  • Page 97: Duplex Scanning For Two-Sided Documents

    Duplex Scanning for Two-sided Documents To transmit or copy documents which have printing or graphics on both sides of the page or pages, use Duplex Scanning. With this function, you simply feed the document (all pages) through the machine once, turn the stack of pages over, and feed it through again.

  • Page 98: Print Hold

    • The machine will print out the Print Hold code for your records. • In the event that you forget the code and have kept no record, contact your Sharp dealer. Display: PRINT HOLD ENTER #(1-4, 2:PRT. HOLD CODE SET...

  • Page 99: Printing Received Faxes

    Activating the Print Hold function Once you have programmed a Print Hold code, follow the steps below to activate the Print Hold function. ♦ A Print Hold code must be programmed before the Print Hold function can be activated. PRINT HOLD Press Press Press...
  • Page 100 Print Hold Turning off the Print Hold function In the event that you need to turn off the Print Hold function, follow the steps below. ♦ The Print Hold function cannot be turned off if a received fax is being held in memory by the Print Hold function.
  • Page 101 Clearing the Print Hold code Follow the steps below if you need to clear the Print Hold code. Note: To clear the Print Hold code, the Print Hold function must first be turned off as explained on the previous page. PRINT HOLD Press Press...

  • Page 102: Department Control

    When it is activated, a department code must be entered before an operation can be performed. ♦ Department Control can only be activated by your Sharp dealer. If you wish to use this function, contact your dealer. ♦ Department Control allows you to track the number of pages transmitted as well as the transmission time for each authorized department or person.

  • Page 103: Accessing The Machine

    Clearing: Enter the 2-digit number that identifies the Department Code you want to clear. Note: It is not possible to clear the Department Code that you currently used to access the machine. It is also not possible clear a Department Code if only one code is programmed.

  • Page 104: Blocking Reception Of Unwanted Faxes

    Blocking Reception of Unwanted Faxes Blocking Reception of Unwanted Faxes The Anti Junk Fax function allows you to block reception of faxes from parties that you specify. This saves paper by not printing out unwanted "junk" faxes. To use this function, first turn it on by setting Option Setting 20 (Anti-Junk Fax) to ON as explained on page 112, and then enter the fax numbers from which you do not want to receive faxes as explained below.

  • Page 105: Telephone Billing

    Telephone Billing If you are on a PBX, you can have the fax machine send a code to the PBX that identifies the sender for billing purposes each time a fax is sent. Telephone billing is possible in two ways: using Department Control and by direct billing code entry.
  • Page 106 Telephone Billing Load the document (s). • If you are using Normal Dialing, press SPEAKER or pick up an extension phone connected to the same line. • SEND READY will appear in the display. Enter your number to access an outside line (max. of 3 digits). Flip down the Rapid Key overlay and press code (max.

  • Page 107: Distinctive Ring

    Distinctive Ring Important: ♦ To use distinctive ring, you must subscribe to a distinctive ring service from your local phone company. ♦ Your fax machine may not be compatible with some distinctive ring services. Distinctive ring is a service offered by some local telephone companies whereby they assign an additional second number to your regular single line.
  • Page 108 Distinctive Ring In Canada: RING PATTERN 1 RING PATTERN 2 RING PATTERN 3 RING PATTERN 4 RING PATTERN 5 STANDARD RING OFF SETTING STOP Press repeatedly to return to the date and time display. Two short rings One short, one long, and one short ring Two short rings and one long ring Three very short rings Two very short rings...

  • Page 109: Optional Settings

    6. Optional Settings The optional settings allow you to customize the fax machine to better suit your needs. An initial setting has been made for each optional setting at the factory. To change a setting, follow the steps below to access it, and then change the setting as explained in the list that follows.
  • Page 110 Optional Settings Optional Settings Setting 01: DEFAULT FAX RESOLUTION This option sets the default resolution (the resolution used if a setting is not RESOLUTION selected with STANDARD, for FINE, or ♦ Initial setting: 1 Setting 02: NUMBER OF RINGS AUTO RECEPTION This sets the number of rings the fax machine waits before answering an incoming call in AUTO receive mode.
  • Page 111 Setting 05: TRANSACTION REPORT PRINT SELECTION This sets the condition for printing out a Transaction Report. Enter a number from as follows: (ERROR/TIMER MEMORY): (SEND ONLY) (ALWAYS PRINTS) (NEVER PRINTS) (ERROR ONLY) ♦ Initial setting: 5 Setting 06: RECALL TIMES This sets the maximum number of times your fax will automatically redial if the line is busy.
  • Page 112 Optional Settings Setting 09: ERROR CORRECTION MODE (ECM) Press (YES) to have any distortions in a transmission due to noise on the telephone line corrected before print-out at the receiving end. This is only effective when the other machine has ECM as well. Press the function off.
  • Page 113 Setting 15: IMAGE MEMORY PRINT Press (YES) to include a copy of the first page of the transmitted document on the Transaction Report. Press This setting is only effective when transmitting from memory. ♦ Initial setting: 1 Setting 16: CASSETTE SELECTION Press (AUTO SELECTION) if you want the fax machine to automatically select the printing paper source (tray or cassette) according to the size of...
  • Page 114 Optional Settings Setting 18: RETRANSMISSION INTERVAL You can select the number of minutes the fax waits between each memory retransmission attempt. Enter etc., up to a maximum of 15 minutes. If you do not want the fax to wait between attempts, enter ♦...
  • Page 115 Setting 23: QUICK ON-LINE When you transmit a multi-page document, this setting determines whether the fax machine will dial the receiving party and begin transmitting while scanning is still in progress, or wait until all pages have been scanned before dialing.
  • Page 116 Optional Settings Note: If you select AFTER for the BILLING CODE DIAL selection, you must press REDIAL after dialing if you use Setting 27: DEPARTMENT CODE DIGITS Use this setting if you are using Telephone Billing and need to change the number of digits of Department Codes to accord with your PBX’s telephone billing system.
  • Page 117 Setting 31: SEPARATE MODE If desired, you can have the fax draw a sheet of paper from one of the paper sources after each fax reception. By loading colored (or large) paper in that source, each colored sheet drawn will act as a separator that makes it easy to distinguish where one multi-page document ends and another begins.

  • Page 118: Printing Lists And Reports

    7. Printing Lists and Reports You can print lists showing settings and information entered in the fax machine. You can also print out reports on recent activity and individual operations after they are completed. The lists and reports are described on the following pages.
  • Page 119 Activity Report (List 01) This report shows information on your most recently performed send and receive operations (a combined maximum of 30 operations can appear). The report is divided into two parts: the SEND REPORT, which shows information on transmissions, and the RECEIVE REPORT, which shows information on receptions.
  • Page 120 Sharp model. CANCEL 4 - (Used for confidential transmission only) A confidential ransmission was cancelled because an incorrect mailbox number was entered for a fax machine with confidential mailboxes, or the other machine’s memory is full.
  • Page 121 Optional Setting List (List 05) This list shows the current status of the option settings. Program and Group List (List 06) The top part of this list shows the programs that have been entered. The bottom part shows the fax numbers that have been programmed into Group Keys.

  • Page 122: Transaction Report

    Printing Lists and Reports Transaction Report This report is printed out automatically after an operation is completed to allow you to check the result. The fax machine is set at the factory to print out the report only when an error occurs. If desired, you can change the setting to have it printed out under a variety of other conditions.
  • Page 123 Press print the list. Clearing the scan/print counts To clear all counts that appear in the Scan/Print Counter List, follow the steps below. Press the following sequence of keys: COPY/HELP MENU • This is a hidden operation, and therefore error beeps may sound and the display may not respond normally when you press several of the above keys.

  • Page 124: Maintenance

    8. Maintenance Cleaning the Scanning Glass and Rollers Clean the reading glass and rollers frequently to ensure the quality of your transmitted images and copies. Open the operation panel. • Squeeze the release marked PANEL RELEASE and pull up. Wipe the scanning glass, white backplate, and rollers with a soft cloth. •...

  • Page 125: Replacing The Verification Stamp

    Replacing the Verification Stamp If you are using the Verification Stamp function, you will need to replace the ink cartridge in the stamp unit when it runs out of ink (when the stamped mark on original documents becomes faint). A new ink cartridge can be obtained from your dealer.

  • Page 126: Troubleshooting

    9. Troubleshooting Problems and Solutions Line error Problem LINE ERROR appears in the display, and/or a transaction report is printed out with COM. E- and a number from 0 to 31 in the NOTE column. Solution Try the transaction again. If the error persists, check the following: •...

  • Page 127: Dialing And Transmission Problems

    • If the receiving machine is in manual mode with no attendant, reception will not be possible. • If the receiving machine is not a Sharp model, make sure it is G3 compatible. • Check the display for error messages.

  • Page 128: Reception And Copying Problems

    Problems and Solutions Reception and copying problems Problem The fax machine doesn’t receive documents automatically. The received document is faint. The printed image appears dirty and/or the paper jams frequently. The power is on, but no reception takes place. Received images are distorted.

  • Page 129: General Problems

    The quality of copies is poor and/or black lines appear. Dots appear at regular intervals on received documents and copies. The printing paper comes out blank when you try to receive a document. General problems Problem Nothing appears in the display.

  • Page 130: Messages And Signals

    Messages and Signals Messages and Signals Display messages CHECK CASSETTE CONF. REFUSED CONF. RX ERROR CHECK COVER OR DRUM DRUM LIFE REACHED FAX RCVD IN MEMORY LINE ERROR MEMORY FULL ERROR MEMORY FULL ERROR PRESS STOP KEY MENU MODE This indicates that the cassette is not installed properly.
  • Page 131 Sharp model. This message will be followed by one of the paper sources in parentheses, and informs you that the paper source is out of paper.

  • Page 132: Audible Signals

    Messages and Signals Audible signals Continuous tone 3 seconds Intermittent tone 5 seconds (3 beeps) (1 second on, 1 second off) Rapid intermittent 35 seconds tone (0.7 seconds on, 0.3 seconds off) Indicates the end of transmission, reception, or copying. Indicates incomplete transmission, reception, or copying.

  • Page 133: Clearing Paper Jams

    Clearing Paper Jams Clearing a jammed document If the original document doesn’t feed properly during transmission or copying, or REMOVE ORIGINAL(S) appears in the display, first try pressing the document doesn’t feed out, open the operation panel and remove it. Important: Do not try to remove a document without opening the operation panel.

  • Page 134: Clearing Jammed Printing Paper

    Clearing Paper Jams Clearing jammed printing paper If the printing paper jams, PAPER JAM will appear in the display. Follow the steps below to clear the jam. Press the green release and open the print compartment cover. • Caution! The fusing unit inside the print compartment becomes very hot during operation.
  • Page 135 Replace the drum cartridge. • Make sure the drum cartridge is inserted in as far as it will go. Replace the toner cartridge and then close the print compartment cover. If you have a paper cassette and the display still indicates that paper is jammed, pull out the cassette and remove the jammed paper.

  • Page 136: Fcc Regulatory Information

    If trouble is experienced with this equipment, or for repair or warranty information, please contact your authorized Sharp dealer. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved.
  • Page 137 S H A R P (Name and Telephone Number) Sharp Electronics Corporation Telephone number for information: 1-800-237-4277 Emergency telephone number : 1-800-255-3924 Sharp Electronics of Canada Ltd. Telephone number for information: 905-890-2100 Emergency telephone number : 1-800-255-3924 Proportion OSHA Z-Tables ACGIH TLV >90% 1 - 5% 3.5 mg/m...
  • Page 138 Personal Protective Equipment Personal Protective Equipment None required when used as intended in Sharp equipment. For use other than normal customer-operating procedures (such as in bulk toner processing facilities), goggles and respirators may be required. Hygiene Measures: Wash hands after handling.
  • Page 139 This information relates only to the specific material designated as supplied by the manufacturer. This information is supplied to us by the manufacturer and Sharp offers no warranties as to its accuracy and accepts no responsibilities for any typographical errors which may appear on these sheets.

  • Page 140: Quick Reference Guide

    QUICK REFERENCE GUIDE SENDING FAXES Place the document (up to 50 letter-size pages) face down in the document feeder. (Note: For Normal Dialing and Direct Keypad Dialing, you can also load the document after dialing the number.) RESOLUTION CONTRAST Press Normal Dialing 1.

  • Page 141: Guía De Consulta Rápida

    GUÍA DE CONSULTA RÁPIDA ENVÍO DE FAXES Coloque el documento (hasta 50 páginas tamaño carta) boca abajo en la bandeja alimentadora de documentos. (Nota: con la Marcación Normal y la Marcación Directa desde el Teclado, también puede cargar el documento después de marcar el número.) RESOLUTION CONTRAST Pulse...

  • Page 142: Guide De Référence Rapide

    GUIDE DE RÉFÉRENCE RAPIDE ENVOIS DE FAC-SIMILéS Placez votre document (jusqu'à 50 pages de format papier à lettre) face imprimée vers le bas dans le chargeur de documents. (Remarque : Pour la composition normale et la composition directe au clavier, vous pouvez également charger le document après avoir procédé...

  • Page 143: Index

    Index Activity Report, 117 Auto Listing, 108 Administrator password, 28 Alarm volume, 112 Anti Junk Fax, 102, 112 Anti Junk Number List, 119 Audible signals, 130 Auto Cover Sheet, 110 Auto reception mode, 61 Auto-dial numbers, programming, 39 Batch page numbering, 60 Batch transmission, 84-85 Batch Transmission List, 119 Beep length, 113...
  • Page 144 Index Letters, entering, 25 Line error, 124 Loading the document, 35 Manual reception mode, 61, 62 Memory Checking documents in, 50, 63 Sending faxes from, 44 Substitute reception to, 63 Memory retransmission, 52 Multi TTI, 113 Normal Dialing, 38 Number of rings in AUTO reception, 108 Number of rings in manual reception, 108 Optional Setting List, 119 Page numbering, batch, 60...
  • Page 147 Sharp. You should be aware, however, that Sharp does not itself extend any warranties, either express or implied, directly to you, the end-user, and no one is authorized to make any representations or warranties on behalf of Sharp.

  • Page 148: Sharp Corporation

    SHARP ELECTRONICS CORPORATION Sharp Plaza, Mahwah, New Jersey 07430-1163 1-800-BE-SHARP http://www.sharpusa.com SHARP ELECTRONICS OF CANADA LTD. 335 Britannia Road East, Mississauga, Ontario L4Z 1W9 http://www.sharp.ca SHARP CORPORATION FOR YOUR RECORDS Please record the model number and serial number below, for easy reference, in case of loss or theft.

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