Sharp UX-340LM Operation Manual
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Sharp UX-340LM Operation Manual

Sharp UX-340LM Operation Manual

Sharp facsimile operation manual ux-340lm
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1. Installation
2. Setting Up and Using OpenLCR
3. Sending Documents
4. Receiving Documents
5. Making Copies
6. Making Telephone Calls
7. Answering Machine Hookup
8. Special Functions
9. Printing Lists
10. Maintenance
11. Troubleshooting
MODEL
UX-340LM
FACSIMILE
OPERATION MANUAL

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Summary of Contents for Sharp UX-340LM

  • Page 1 UX-340LM 1. Installation 2. Setting Up and Using OpenLCR 3. Sending Documents 4. Receiving Documents 5. Making Copies 6. Making Telephone Calls 7. Answering Machine Hookup 8. Special Functions 9. Printing Lists 10. Maintenance 11. Troubleshooting MODEL FACSIMILE OPERATION MANUAL...

  • Page 2: For Your Records

    Model Number Serial Number Date of Purchase Place of Purchase As an NERGY TAR partner, SHARP has determined that this product meets the TAR guidelines for energy efficiency. FOR YOUR RECORDS NERGY...

  • Page 3: Introduction

    (i.e., ITU-T phase C time only). Welcome, and thank you for choosing a Sharp facsimile machine! The features and specifications of your new Sharp fax are shown below. Rapid Key Dialing: 4 numbers Speed Dialing: 40 numbers Initial starter roll (included with machine): 32 ft.
  • Page 4 Halftone (grayscale) Display Paper tray capacity (16- to 20-lb. paper) Compression scheme Applicable telephone line Public switched telephone network Compatibility Input document size Effective scanning width Effective printing width Contrast control Reception modes Copy function Telephone function Power requirements Operating temperature Humidity Power consumption 64 levels...

  • Page 5: Important Safety Information

    Dimensions Weight As a part of our policy of continuous improvement, SHARP reserves the right to make design and specification changes for product improvement without prior notice. The performance specification figures indicated are nominal values of production units. There may be some deviations from these values in individual units.
  • Page 6 This facsimile machine is not designed for use on a line which has call waiting, call forwarding, or certain other special services offered by your telephone company. If you attempt to use the fax machine in conjunction with any of these services, you may experience errors during transmission and reception of facsimile messages.

  • Page 7: Table Of Contents

    Table of Contents Introduction Important safety information ....... . 3 Table of Contents A Look at the Operation Panel 1.
  • Page 8 Table of Contents 7. Answering Machine Hookup Connecting an Answering Machine ......65 Optional A.M. Mode Settings ......67 8.

  • Page 9: A Look At The Operation Panel

    A Look at the Operation Panel PQRS SPEED DIAL key Press this key to dial a fax or voice number using an abbreviated 2-digit Speed Dial number. REDIAL key Press this key to automatically redial the last number dialed. Display This displays messages and prompts during operation and programming.
  • Page 10 When a document is in the feeder, press this key to make a copy of a document. At any other time, press this key to print out the Help List, a quick reference guide to the operation of your fax machine.

  • Page 11: Installation

    1. Installation Unpacking Checklist Before setting up, make sure you have all of the following items. Paper tray Rapid key extension labels Original Handset document support Points to keep in mind when setting up Do not place the Do not place the machine near machine in direct heaters or air...

  • Page 12: Connections

    Connections Connections Connecting the Handset Connect the handset as shown and place it on the handset rest. The ends of the handset cord are identical, so they will go into either jack. Make sure the handset cord goes into the jack marked with a handset symbol on the side of the machine! Use the handset to make ordinary...

  • Page 13: Connecting The Telephone Line Cord

    Do not insert it into the TEL. SET jack. Connections Note: The fax machine is set for tone dialing. If you are on a pulse dial line, you must set the fax machine for pulse dialing. Press the keys on the...
  • Page 14 Connections Attaching the tray extension and document support Attach the paper tray extension. Pull the paper release plate forward. Insert the paper tray extension horizontally into the notches in the paper tray. Rotate the paper tray extension up until it snaps into place.

  • Page 15: Loading The Imaging Film

    Loading the Imaging Film When replacing the film, use a roll of Sharp UX-3CR imaging film. One roll can print about 100 letter-size pages. Pull the green release on the right side of the machine forward, and open the print compartment cover.
  • Page 16 Loading the Imaging Film Remove the imaging film cartridge from the print compartment (grasp the handle at the front of the cartridge) and turn it over. Remove the used film from the cartridge. Remove the four green gears from the used film. DO NOT DISCARD THE FOUR GREEN GEARS! Remove the new roll of imaging film...
  • Page 17 Insert the large gear into the large holder on the imaging film cartridge (make sure it clicks into place), and then insert the small gear on the other end of the spool into its holder. Cut the band that holds the two spools together.
  • Page 18 Paper on page 17. FUNCTION INITIALIZE FILM When to replace the imaging film Replace the imaging film when the display shows: FILM END Use the following imaging film, which is available from your dealer or retailer: Sharp UX-3CR Imaging Film START/MEMORY...

  • Page 19: Loading Printing Paper

    Loading Printing Paper You can load letter or legal size paper in the paper tray. The maximum number of sheets depends on the weight and size of the paper you are loading. Paper from 16 to 20 lbs. (60 to 75 g/m Letter size: 60 sheets Paper from 20 to 24 lbs.
  • Page 20 Loading Printing Paper Push the paper release plate back down. If the paper release plate is not pushed down, paper feed errors will result. Note: When receiving faxes or copying documents, do not allow a large number of pages to accumulate in the output tray.
  • Page 21 Your fax has been set at the factory to print at normal contrast. Depending on the type of paper you have loaded, you may find that you obtain better print quality by changing the setting to LIGHT. Press these keys: FUNCTION PRINT CONTRAST Press 1 to select NORMAL or 2 to...

  • Page 22: Entering Your Name And Fax Number

    Enter your name and fax number here and set the date and time as explained in the following section to have the fax machine include this information automatically at the top of your fax messages. 3 key...
  • Page 23 Up to 24 characters can be entered. Example: SHARP = 77777 444 22 7777 SPACE = Entering Your Name and Fax Number To enter two letters in succession that require the same key, press the SPEAKER key after entering the first letter.

  • Page 24: Setting The Date And Time

    Setting the Date and Time Setting the Date and Time The date and time appear in the display and are printed at the top of every page you fax. Set the date and time by pressing the keys on the operation panel as shown below.

  • Page 25: Daylight Saving Time

    Enter a two-digit number for the day (“01” to “31”). Example: the 5th Enter the year (four digits). Example: 2000 Enter a two-digit number for the hour (“01” to “12”) and a two-digit number for the minute (“00” to “59”). Example: 9:25 Press the * key to select A.M.

  • Page 26: Setting The Reception Mode

    TEL mode: Select this mode when you want to receive both phone calls and faxes on the line connected to the fax machine. All calls, including faxes, must be answered by picking up the fax machine's handset or an extension phone connected to the same line.

  • Page 27: Volume Adjustment

    Volume Adjustment You can adjust the volume of the speaker, handset, and ringer using the UP and DOWN keys. DOWN key UP key Speaker Press the SPEAKER key. SPEAKER Press the UP or DOWN key. DOWN SPEAKER: HIGH SPEAKER: MIDDLE SPEAKER: LOW Volume Adjustment When the display shows the...
  • Page 28 Volume Adjustment When the display shows the desired volume level, replace the handset. Ringer Press the UP or DOWN key. (Make sure the SPEAKER key has not been pressed and the handset is not lifted.) DOWN RINGER: HIGH RINGER: MIDDLE RINGER: LOW RINGER: OFF OK? The ringer will ring once at the...

  • Page 29: Setting Up And Using Openlcr

    2. Setting Up and Using OpenLCR Your fax machine features OpenLCR technology, which helps you save money on long distance and international phone calls (both fax and voice) by automatically routing each call for the best available rate. OpenLCR service is free of charge. The only cost to you is that of a periodic call (usually once every three months) to OpenLCR to receive the latest rate data.
  • Page 30 OpenLCR will also program the date and time and your fax number in your fax machine. Registering by phone To register by phone, follow these steps: Pick up the handset on the fax machine.
  • Page 31 OpenLCR-enabled device with a new one, you must re-register with OpenLCR to use the new device. Note: OpenLCR cannot be used if your fax machine is connected to a Private Branch Exchange (PBX). Downloading (receiving) the rate data manually...
  • Page 32 After receiving the test sheet, the current date and time will automatically be programmed in your fax machine. This saves you the trouble of setting the date and time in the fax yourself. Place the form with Section A face...
  • Page 33 Each time you make a long distance phone or fax call, the fax machine will automatically route the call through the least expensive carrier based on the downloaded rate information. Don’t unplug the fax, or the rate data will be lost!
  • Page 34 Press the following sequence of keys if you want to stop using the Open LCR feature. OpenLCR Calls will not be routed by OpenLCR and the fax machine will not call OpenLCR to update data. To resume use of OpenLCR, press these keys: OpenLCR...
  • Page 35 When this happens, OpenLCR routing will not take place. JAN-19 02:16 This will only occur if the fax machine is unable for some reason to make its periodic call to OpenLCR to receive new rate data.
  • Page 36 OpenLCR when you use the OpenLCR key to register or manually download data, it is likely that the phone number that the fax machine dials when you press the OpenLCR key is no longer correct. To obtain the correct phone number,...
  • Page 37 Before making a phone call, select the LONG TIME setting (05MIN). When you change the SHORT TIME and/or LONG TIME setting, the fax machine will automatically call OpenLCR and receive rate data for the new times. Press these keys: FUNCTION...
  • Page 38 Setting Up and Using OpenLCR Press the START/MEMORY key. START/MEMORY SHORT TIME ENTER (01-29) 02 The current setting appears here. Enter a 2-digit number (01 to 29) for the number of minutes of the SHORT TIME setting. (If the number is less than 10, enter a 0 before the number.) Example: 3 minutes The display will show your selection...

  • Page 39: Sending Documents

    3. Sending Documents Transmittable Documents Size and weight The size and weight of documents that you can load in the document feeder depend on whether you load one page at a time or several pages at once. Loading one page at a time: Minimum size Maximum size 5.8"...

  • Page 40: Loading The Document

    Loading the Document Loading the Document Up to 10 pages can be placed in the feeder at one time. The pages will automatically feed into the machine starting from the bottom page. If you need to send or copy more than 10 pages, place the additional pages gently and carefully in the feeder just before the last page is scanned.
  • Page 41 Removing a document from the feeder If you need to remove a document from the feeder, open the operation panel. Important! Do not try to remove a document without opening the operation panel. This may damage the feeder mechanism. Grasp the finger hold and pull up to open the operation panel.

  • Page 42: Adjusting The Resolution And Contrast

    Adjusting the Resolution and Contrast Adjusting the Resolution and Contrast If desired, you can adjust the resolution and contrast before sending a document. The default resolution setting is STANDARD and the default contrast setting is AUTO. Note: The resolution and contrast settings are only effective for sending a document.
  • Page 43 Press the RESOLUTION key one or more times until the desired resolution and contrast settings appear in the display. The first time you move through the list of resolution settings, the contrast setting AUTO will appear next to each resolution setting. The second time you move through the list, the contrast setting DARK will appear.

  • Page 44: Sending A Fax By Normal Dialing

    Sending a Fax by Normal Dialing Sending a Fax by Normal Dialing With Normal Dialing, you pick up the handset (or press the SPEAKER key) and dial by pressing the number keys. If a person answers, you can talk with them through the handset before sending the fax.

  • Page 45: Using The Redial Key

    When you hear the reception tone, press the START/MEMORY key. Replace the handset if you used it. START/MEMORY When transmission is completed, the fax will beep once. Using the REDIAL key You can press the REDIAL key to redial the last number dialed. To send a document, press the START/ MEMORY key when you hear the fax tone after the connection is...

  • Page 46: Sending A Fax By Automatic Dialing

    SPEED DIAL key and entering a two-digit number. To use Automatic Dialing, you must first store the full fax or telephone number in your fax machine. When you store a fax or telephone number, you select a two-digit Speed Dial number for it.
  • Page 47 Storing fax and telephone numbers for Automatic Dialing Press these keys: FUNCTION FAX/TEL # MODE 1=SET,2=CLEAR Press the 1 key to select SET. FAX/TEL # SET ENTER SPEED # Enter a two-digit Speed Dial number by pressing the number keys (01 to 04 for Rapid Key Dialing, 05 to 44 for Speed Dialing).

  • Page 48: Clearing Auto-Dial Numbers

    (If you don’t want to enter a name, go directly to Step Example: SHARP = 77777 444 22 7777 SPACE = To clear a mistake, press the SPEED DIAL key. To enter two letters in succession...
  • Page 49 Step 3, and then change the number and/or name when they appear in the display in Steps 4 and 6. Note: The fax machine uses a lithium battery to keep automatic dialing numbers and other programmed data in memory when the power is turned off.

  • Page 50: Rapid Key Dialing

    Sending a Fax by Automatic Dialing Rapid Key Dialing If the number you want to dial has been stored for Automatic Dialing as a Speed Dial number from 01 to 04, you can dial it by pressing the corresponding Rapid Key. Load the document(s).

  • Page 51: Direct Keypad Dialing

    Check the display. If the name or number shown is correct, press the START/MEMORY key. (If not, press the STOP key and then repeat Step START/MEMORY Direct Keypad Dialing You can also enter a full number with the number keys and then press the START/MEMORY key to begin dialing.
  • Page 52 Sending a Fax by Automatic Dialing Load the document(s). READY TO SEND Set the resolution and/or contrast if desired. RESOLUTION Press the HOLD/SEARCH key and then the 1 key. HOLD/ SEARCH Enter the first letter of the stored name by pressing the appropriate number key (the key below the marked letter) one or more times until the letter appears in the...

  • Page 53: Automatic Redialing

    If you use automatic dialing (including Direct Keypad Dialing) and the line is busy, the fax machine will automatically redial the number. The fax machine will make up to two redialing attempts at an interval of five minutes. To stop automatic redialing, press the STOP key.
  • Page 54 This function is called Error Correction Mode (ECM). ECM is effective for both transmissions and receptions, and is only effective when the other fax machine has ECM as well. If desired, you can turn ECM off. This will increase slightly the amount of memory available for memory transmission and reception.

  • Page 55: Receiving Documents

    To select FAX mode, press the RECEPTION MODE key until the arrow in the display points to FAX. When the reception mode is set to FAX, the fax machine will automatically answer all calls on four rings and receive incoming faxes. 4 rings If you pick up the handset before the machine answers, you can talk to the other party and/or receive a document as explained in Using TEL mode on page 55.

  • Page 56: Changing The Number Of Rings

    Example: 3 rings RECALL INTERVAL Press the STOP key to return to the date and time display. STOP Note: If you are using Distinctive Ring, the fax machine will answer calls after two rings regardless of the above setting. Press twice...

  • Page 57: Using Tel Mode

    TEL. When the reception mode is set to TEL, you must answer all calls by picking up the fax machine’s handset or an extension phone connected to the same line. Answering with the fax’s...
  • Page 58 Using TEL Mode Answering with an extension phone Answer the extension phone when it rings. If you hear a soft fax tone, wait until your fax responds (the extension phone will go dead if it is connected to your fax, or you will hear pronounced, high-pitched tones if the phone is connected to a separate wall jack), then hang up.

  • Page 59: Fax Signal Receive

    Turning off detection of the Tel/Fax Remote Number If you don't intend to ever activate fax reception from an extension phone, you can turn off detection of the above Tel/Fax Remote Number. This will ensure that the fax never mistakenly attempts to begin reception if it detects a signal similar to the Tel/Fax Remote Number while you are talking on an extension...

  • Page 60: Reception Ratio

    Using TEL Mode 2 in 1 Print To save paper, you can have the size of your incoming faxes reduced by 55%. This will allow you to receive, for example, a 2-page document on one page (note that this may not be possible if the document pages are longer than your printing paper).
  • Page 61 Press 1 to turn on automatic reduction, or 2 to turn it off. AUTO 100% If you selected AUTO, go to Step 3. If you selected 100%, go to Step 4. If you selected AUTO, select the reception ratio to be used in the event that the memory becomes full (automatic reduction is not possible when the memory is full).

  • Page 62: Substitute Reception To Memory

    Substitute Reception to Memory Substitute Reception to Memory In situations where printing is not possible, such as when your fax runs out of paper, the imaging film needs replacement, or the paper jams, incoming faxes will be received to memory. When you have received a document in memory, FAX RX IN MEMORY will appear in the display, alternating with OUT OF PAPER, SET PAPER &...

  • Page 63: Making Copies

    5. Making Copies Your fax machine can also be used to make copies. Single and multiple copies (up to 99 per original) can be made, enabling your fax to double as a convenience office copier. Load the document(s) face down.
  • Page 64 Making Copies If you are making one copy per original, press the START/ MEMORY key. If you are making multiple copies per original, enter the number of copies per original (if the number is less than 10, enter a "0" before the number). Example: Three copies per original COPY RATIO...

  • Page 65: Making Telephone Calls

    6. Making Telephone Calls Your fax machine can be used like a regular telephone to make and receive voice calls. To make or receive a voice call, the power must be on. Pick up the handset or press the SPEAKER key. Listen for the dial tone.
  • Page 66 Making Telephone Calls Chain Dialing After lifting the handset, you can dial any combination of Normal Dialing, Rapid Key Dialing and Speed Dialing numbers. For example, if you have stored an area code or an access code for a special service in a Rapid Key, you can press the Rapid Key for that area code or access code, then dial the remainder of the number by...

  • Page 67: Answering Machine Hookup

    7. Answering Machine Hookup Connecting an Answering Machine If desired, you can connect an answering machine to your fax machine's TEL. SET jack. This will allow you to receive both voice messages and faxes when you are out. Remove the seal covering the TEL.

  • Page 68: Activating The Answering Machine Connection

    (see page 56). If they are the same, entering the code from an outside telephone to retrieve messages will cause the fax machine to be activated. How the connection operates While you are out, all of your...

  • Page 69: Optional A.m. Mode Settings

    If necessary, you can use the following settings to improve the response of the answering machine hookup to incoming calls. Quiet Detect Time The fax machine is set to take over the line and begin reception if it detects 4 seconds of silence after the answering machine answers.
  • Page 70 Optional A.M. Mode Settings Fax when Answering machine Fails When this function is turned on, your fax will answer the call after 5 rings if the answering machine for some reason fails to answer before that time. This ensures that you will receive fax messages even if the answering machine’s tape fills up or the answering machine is not turned...

  • Page 71: Special Functions

    8. Special Functions Caller ID (Requires Subscription to Service) If you subscribe to a caller identification service from your telephone company, you can set your fax machine to display the name and number of the caller while the fax rings. Important:...

  • Page 72: Display Messages

    Viewing the Caller ID list If you subscribe to a Caller ID service and have turned on the Caller ID function, your fax machine will keep information on the most recent 20 calls and faxes you have received. You can view this information, which consists of the name and number of each caller, in the Caller ID List.

  • Page 73: Priority Call

    Press the * key to scroll through the list from the most recent call, or the # key to scroll through the list from the oldest call. If you want to dial one of the numbers in the list, scroll through the list until the number appears in the display.

  • Page 74: Caller Id

    Caller ID Enter the phone number, including the area code, by pressing the number keys (max. of 20 digits). PQRS WXYZ Press the START/MEMORY key and then the STOP key. START/MEMORY Blocking voice calls With Caller ID turned on, you can use the Anti Junk Fax function described in Blocking Reception of Unwanted Faxes in this chapter to block voice...

  • Page 75: Distinctive Ring (Requires Subscription To Service)

    The second number rings differently from your normal number. If you subscribe to a distinctive ring service, you can set the fax machine to automatically answer when your second number is called. This allows you to use the second number as an exclusive fax number.
  • Page 76 RECEPTION MODE When using distinctive ring, you must set the reception mode of your fax machine to FAX. When your designated fax number is dialed, your fax will automatically answer and begin reception after two rings. Note that other devices on the same line will also ring until your fax answers.

  • Page 77: Broadcasting

    Broadcasting This function allows you to send the same document to as many as 20 different locations with just one operation. First store the document in memory, then enter the numbers of the receiving machines. The document will be transmitted to each location.

  • Page 78: Cover Sheet

    Cover Sheet Cover Sheet You can have the fax generate a cover sheet and send it as the last page of each of your fax transmissions. You can select a message. Follow the steps below to turn on the cover sheet function. Once the cover sheet function is turned on, cover sheets will be included with all tranmissions until you turn it off.
  • Page 79 Selecting a header message (optional) When the cover sheet function is turned on, you can also select a message which will appear as a header at the top of the cover sheet. Note that the message selection is only effective for one transmission. Load the document(s).

  • Page 80: Batch Page Numbering

    Batch Page Numbering Batch Page Numbering You can change the page numbering of the transmitted document from simple numbering ("P .01", "P .02", etc.) to batch numbering, which means that a slash and the total number of pages being sent are added after each page number (for example, "P .

  • Page 81: Blocking Reception Of Unwanted Faxes

    Blocking Reception of Unwanted Faxes The Anti Junk Fax function allows you to block reception of faxes from parties which you specify. This saves paper by not printing out unwanted "junk" faxes. To use this function, follow the steps below to turn it on, and then enter the fax numbers from which you do not want to receive faxes as indicated in the procedure that follows.
  • Page 82 Blocking Reception of Unwanted Faxes Entering: Enter a 1-digit number from 1 to 5 with the numeric keys. This number identifies the fax number that you will enter in the next step. (Example) Clearing: Enter the 1-digit number that identifies the fax number you want to clear, and go to Step 5.

  • Page 83: Sending Documents From Memory

    Sending Documents From Memory With this function, the original document is scanned immediately, stored in memory, and then transmitted once the connection to the receiving machine is made. This is convenient when transmitting to places where the line is often busy, as it saves you from waiting to pick up the original document and frees the feeder for other operations.
  • Page 84 Sending Documents From Memory Press the START/MEMORY key if you entered a Speed Dial number or a full number. START/MEMORY The document will be scanned and stored in memory. Your fax will then dial the receiving machine and transmit the document (redialing will take place automatically if necessary).

  • Page 85: Polling (Requesting A Fax Transmission)

    Polling (Requesting a Fax Transmission) Polling allows you to call another fax machine and have it send a document (previously loaded in its feeder) to your machine without operator assistance. In other words, the receiving fax machine, not the transmitting fax machine, initiates the transmission.

  • Page 86: Polling Security

    POLLING appears in the display. Reception will begin. 04/POLL Being polled (polling standby) To let another fax machine poll your fax, press the RECEPTION MODE key to set the reception mode to FAX and load the document(s). Transmission will take place when the other fax machine calls your machine and activates polling.
  • Page 87 Storing and clearing fax numbers for polling permission You can store up to 10 fax numbers in your machine's list of permitted numbers. Press these keys: FUNCTION PASSCODE # MODE Press 1 to store a number, or 2 to clear a number. CLEAR Storing: Enter a 2-digit number from 01 to 10.

  • Page 88: Timer Operations

    Press the * key to select A.M. or the # key to select P .M. Press the START/MEMORY key. Enter the Speed Dial number of the receiving fax machine. If this is a polling operation, go to Step 10. Press the START/MEMORY key.
  • Page 89 Adjust the resolution and/or contrast if desired (skip to the next step if you don't want to change settings). RESOLUTION Press the START/MEMORY key and then the STOP key. If this is a transmission operation, load the document in the feeder sometime before the specified time of transmission.

  • Page 90: Printing Lists

    9. Printing Lists You can print lists showing settings and information entered in the fax machine. You can also print out reports on recent activity and individual operations after they are completed. The lists and reports are described on the following pages.
  • Page 91 STOP key was pressed, no document was in the feeder, or the other machine requested transmission using a function which your fax machine does not have. If you were attempting to fax, make sure a document is in the feeder. If you were receiving, contact the faxing party to see how they are trying to send to you.

  • Page 92: Caller Id List

    Printing Lists If desired, you can set the Activity Report to automatically print out whenever information on 30 operations has accumulated. (A report can still be printed on demand at any time.) Follow the steps below: Press these keys: FUNCTION AUTO PRINT OUT Press 1 to turn on automatic print- out, or 2 to turn it off.

  • Page 93: Transaction Report

    This report is printed out automatically after an operation is completed to allow you to check the result. Your fax machine is set at the factory to print out the report only when an error occurs. The same headings appear in the Transaction Report as in the Activity Report.

  • Page 94: Maintenance

    10. Maintenance Print head Clean the print head frequently to assure optimum printing performance. Unplug the power cord. Pull the paper release plate forward and remove the paper. Open the operation panel (grasp the finger hold and pull up), and then pull the release on the right side of the machine forward to open the print compartment cover.
  • Page 95 Avoid touching the print head with hard objects. The print head may be hot if your fax machine has just received a large number of documents. If this is the case, allow the print head to cool prior to cleaning.

  • Page 96: The Housing

    Maintenance Pull the paper release plate toward you, reinsert the paper in the paper tray, and then push the paper release plate back down. If SET PAPER & PRESS START KEY appears in the display, make sure the paper is inserted correctly and then press the START/ MEMORY key.

  • Page 97: Troubleshooting

    11. Troubleshooting Problems and Solutions If you have any problems with your fax, first refer to the following troubleshooting guide. If you cannot solve the problem, call Sharp's Customer Assistance Center at 1-800-BE SHARP . Line error Problem LINE ERROR appears in the display.
  • Page 98 • Make sure that the telephone line is properly connected to both the TEL. LINE jack and the wall jack. • Make sure that the fax machine is set to the correct dialing mode for your telephone line. See Connecting the telephone line cord on page 11.
  • Page 99 Have the other party try sending the document again. • The print head may be dirty. See Print head on page • Make a copy or print a report on your fax machine. If the copy or report is also distorted, your fax machine may need service.

  • Page 100: Answering Machine Connection

    Turn off the power and let it cool down. Solution • Make sure your fax machine's reception mode is set to A.M. • Make sure your fax machine's TEL. LINE jack is connected to the wall jack. Make sure your fax machine's TEL.

  • Page 101: General Problems

    General problems Problem Information cannot be programmed in the fax. Nothing appears in the display. The machine does not respond when you press any of its keys. Automatic document feeding does not work for transmission or copying. Voice calls taken on an extension phone are interrupted by the fax.

  • Page 102: Messages And Signals

    The fax machine has called OpenLCR and is receiving carrier rate data. This message only appears if you have registered with OpenLCR. The fax machine was unable to download rate data from OpenLCR. Try downloading the data manually as explained in Downloading (receiving) the rate data manually on page 29.
  • Page 103 This appears if you attempt to send a fax by automatic dialing and the line is busy or the receiving fax machine does not answer. Your fax machine will automatically reattempt the call. (See page 51.)

  • Page 104: Audible Signals

    Messages and Signals SEARCH DIAL SET PAPER & / PRESS START KEY (alternating messages) TAD IN USE TOTAL PAGE(S) 01 Audible signals Continuous tone 3 seconds Intermittent tone 5 seconds (3 beeps) (1 second on, 1 second off) Rapid intermittent 35 seconds tone (0.7 seconds on, 0.3...

  • Page 105: Clearing Paper Jams

    Clearing Paper Jams Clearing a jammed document If the original document doesn’t feed properly during transmission or copying, or DOCUMENT JAMMED appears in the display, first try pressing the START/MEMORY key. If the document doesn't feed out, open the operation panel and remove it. Important: Do not try to remove a document without opening the operation panel.
  • Page 106 Clearing Paper Jams Open the operation panel (grasp the finger hold and pull up), and then pull the release on the right side of the machine forward to open the print compartment cover. Gently pull the jammed paper out of the machine, making sure no torn pieces of paper remain in the print compartment or rollers.
  • Page 107 Pull the paper release plate toward you, reinsert the paper in the paper tray, and then push the paper release plate back down. If SET PAPER & PRESS START KEY appears in the display, make sure the paper is inserted correctly and then press the START/ MEMORY key.

  • Page 108: Ordering Parts

    1015 NW 52nd Street Ft. Lauderdale, FL 33309 Fox International, Ltd. 23600 Aurora Road Bedford Heights, OH 44146 Andrews Electronics 25158 Avenue Stanford Santa Clarita, CA 91355 Sharp Accessories and Supply Center 2130 Townline Road Peoria, IL 61615 TINSE4155XHTA TLABH480AXHZA QCNW-289ASCOW QCNW-290ASCZZ...

  • Page 109: Fcc Regulatory Information

    If you have any questions or problems which cannot be solved by reading this manual, please contact Sharp’s Customer Assistance Center. The number is 1-800-BE SHARP . This equipment may not be used on coin service provided by the telephone company.

  • Page 110: Quick Reference Guide

    Quick Reference Guide Entering Your Name and Number FUNCTION 1. Press: Display shows: OWN NUMBER SET 2. Press: START/MEMORY 3. Enter your fax number (max. of 20 digits) by pressing the number keys. To insert a space between digits, press the # key.

  • Page 111: Sending Faxes

    Press the RECEPTION MODE key until the arrow in the display points to the desired reception mode. RECEPTION SPEAKER FAX mode: The fax machine automatically answers on four rings and receives the incoming document. TEL mode: RECEIVING A.M. mode: Select this mode when an answering machine is connected to the fax and the answering machine is turned on.

  • Page 112: Guía De Referencia Rápida

    Guía de referencia rápida Introducción de su nombre y número FUNCTION 1. Pulse: El visor muestra: OWN NUMBER SET 2. Pulse: START/MEMORY 3. Introduzca su número de telefax (20 dígitos como máx.) mediante pulsación de las teclas numéricas. Pulse la tecla # para introducir un espacio libre.
  • Page 113 Transmisión de mensajes telefax Coloque el original (hasta 10 páginas) cara abajo en el alimentador de documentos. Marcación normal 1. Levante el auricular o pulse: 2. Marque el número de telefax. 3. Espere hasta escuchar el tono de recepción (si contestara una persona, pídale pulsar su tecla Start).
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  • Page 118: Index

    Index A.M. reception mode Activity Report Auto print-out Answering machine hookup Activating Connecting Fax reception when TAD fails Quiet Detect Time Troubleshooting Anti Junk Fax Anti Junk Number List Audible signals Auto-dial numbers, storing Batch page numbering Broadcasting Caller ID Caller ID List Chain Dialing Contrast...
  • Page 119 Memory Sending documents from Substitute reception to Normal Dialing Number of rings in FAX reception mode OpenLCR Option Setting List Ordering parts Original document support Paper jams, clearing Paper size setting Paper, loading Passcode List Pauses in automatic dialing Polling Power cord Print contrast setting Print head, cleaning...

  • Page 123: Limited Warranty

    In no event shall Sharp be liable, or in any way responsible, for any damages or defects in the Product which were caused by repairs or attempted repairs performed by anyone other than an authorized servicer.
  • Page 124 SHARP DOCUMENT NETWORK SYSTEM OF AMERICA Sharp Plaza, Mahwah, New Jersey 07430-2135 SHARP CORPORATION PRINTED IN THAILAND (TINSE4155XHTA)

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