Troubleshooting Chart - Sharp DK-A10, DK-A10BK Operation Manual

Troubleshooting chart

DK-A10
DK-A10BK
Many potential problems can be resolved by the owner without
calling a service technician.
If something is wrong with this product, check the following before
calling your authorized SHARP dealer or service center.
General
Symptom
The clock is not set to
the correct time.
When a button is
pressed, the unit does
not respond.
No sound is heard.
Remote control
Symptom
The remote control does
not operate.
Tuner
Symptom
The radio makes unusual
noises continuously.
28
Possible cause
Is the ST switch set to the correct
setting?
Did a power failure occur? Reset
the clock.
Set the unit to the power stand-by
mode and then turn it back on.
If the unit still malfunctions, reset it.
Is the volume level set to "0"?
Are the headphones connected?
Possible cause
Is the AC power cord of the unit
plugged in?
Is the battery polarity correct?
Are the batteries dead?
Is the distance or angle incorrect?
Does the remote control sensor re-
ceive strong light?
Possible cause
Is the unit placed near the TV or
computer?
Is the FM antenna or AM loop
antenna placed properly? Move
the antenna away from the AC
power cord if it's located nearby.
CD player
Symptom
Playback does not start. Is the disc loaded upside down?
Does the disc satisfy the
Playback stops in the
standards?
middle or is not
Is the disc distorted or scratched?
performed properly.
Playback sounds are Is the unit located near excessive
skipped, or stopped in vibrations?
the middle of a track. Is the disc very dirty?
Has condensation formed inside
the unit?
iPod
Symptom
No sound is produced. The iPod is not playing.
No image appears on the The iPod is not properly
TV/monitor. connected to the unit.
Is the AC power cord of the unit
plugged in?
The video cable is not properly
connected.
The TV/monitor's input selection
is not properly set.
iPod will not charge Wrong iPod adaptor is used.
The iPod is not making full contact
with the iPod connector.
The main unit is in stand-by mode.
Condensation
Sudden temperature changes, storage or operation in an extremely
humid environment may cause condensation inside the cabinet or on
the transmitter on the remote control.
Condensation can cause the unit to malfunction. If this happens,
leave the power on with no disc
(about 1 hour). Wipe off any condensation on the transmitter with a
soft cloth before operating the unit.
Possible cause
Possible cause
until normal playback is possible