Toshiba Symbio User Manual page 57

Amazon Alexa Does Not Function
Properly
Check1
Make sure Symbio is plugged in.
Check2
Make sure Wi-Fi is activated on your smartphone.
Check3 Check the connection between Symbio and the app.
Check4 Make sure Alexa Voice Service (AVS) is activated.
Check5 Try talking to Symbio or the app more slowly or clearly.