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Troubleshooting
If you have additional
questions,
service needs,
or required
technical
assistance
related to the use
of your Sony TV, please visit our website
or call
one of the following
numbers:
htt p://www.sony.com/tvsu
pport
1-800-222-SONY(7669)
for US Support
1-877-899-SONY(7669)
for Canadian
Support
No picture.
No picture.
[]
Confirm
your external
inputs
list and make sure you select TV
(Cable/Antenna
channels).
See page 26 for more details.
[]
Perform
Auto
program
to acid receivable
channels
that are not presently
in
the TV's memory
(page 30).
Cannot receive any channels.
[]
Make sure tire power cord is connected
securely.
[]
Turn on tire power of the TV.
[]
Check antenna/cable
connections.
[]
Perform Auto
Program
to add receivable channels
thai are not presently
in the
TV's memory (page 30).
TV is locked to one channeh
[]
Perform Auto
Program
to add receivable channels
thai are not presently
in the
TV's memory
(page 30).
Calmot receive or select channels.
[]
To receive or select cable channels,
make sure that Cable
in Channel
settings
is set to On. To receive or select UHF channels
over an antemra, make sure
Cable
is set to Off. Perl\)rm Auto
Program
to add receivable channels
that are
not presently in the TV's memory
(page 30).
The TV turns off automatically.
[]
Check if Sleep
is activated, or confirm tire Duration
setting of Timer. (page
36).
[]
If there is no signal, the TV will turn off automatically.
No picture from sonm video
[]
Check the connection
between
the optional
video equipment
and the TV.
v w_
sources.
[]
Press
_
on the remote control (page 21).
[]
Press _
on the remote controh Select your desired input f'rom the External
Inputs list.
Poor picture.
Double images or ghosts.
[]
Check antenna/cable
connections.
[]
Check the antenna location and direction.
Only snow and noise appear on the []
Check if the antenna is broken or bent.
screen.
[]
Check if the antenna has reached the end of its serviceable
lili:. (3-5 years in
normal use, I-2 years at the seaside.)
Dotted lines or stripes.
[]
Keep the TV away from noise sources such as cars, motorcycles,
or hair-dryers.
[]
If using 300 ohm twin lead, move the excess lead away from the TV or try using
75 ohm coaxial cable instead.
PICTURE
No color/Dark
picture/Color
is not []
Press {ZZ53to selecl tire desired picture mode (page ,1).
correctfFhe
picture is too bright.
[]
Adjust the Picture
Mode options
in the Picture menu (page 28).
38
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