Dell P2720D User Manual
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Dell 27 Monitor - P2720D
User's Guide
Monitor Model: P2720D
Regulatory Model: P2720Dc

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Table of Contents
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Summary of Contents for Dell P2720D

  • Page 1 Dell 27 Monitor - P2720D User’s Guide Monitor Model: P2720D Regulatory Model: P2720Dc...
  • Page 2 WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2019 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.
  • Page 3: Table Of Contents

    Contents About your monitor ......6 Package contents ..... . 6 Product features .
  • Page 4 Setting the maximum resolution ....50 If you have a Dell desktop or a Dell portable computer with internet access ....... . 50 If you have a non Dell desktop, portable computer, or graphics card Using the tilt, swivel, and vertical extension .
  • Page 5 Safety Instructions..... 62 FCC notices (U.S. Only) and other regulatory information 62 Contacting Dell..... . . 63 │...
  • Page 6: About Your Monitor

    Package contents Your monitor ships with the components shown below. Ensure that you have received all the components and see Contacting Dell for more information if something is missing. NOTE: Some items may be optional and may not ship with your monitor.
  • Page 7 DP 1.2 cable USB 3.0 upstream cable (enables the USB ports on the monitor) ∞ Quick Setup Guide ∞ Safety and Regulatory Information About your monitor │...
  • Page 8: Product Features

    Product features The Dell P2720D monitor has an active matrix, Thin-Film Transistor (TFT), Liquid Crystal Display (LCD), anti-static, and LED backlight. The monitor features include: ∞ 68.47 cm (27.0 in.) viewable area display (measured diagonally). 2560 x 1440 resolution, with full-screen support for lower resolutions.
  • Page 9: Identifying Parts And Controls

    Identifying parts and controls Front view Control buttons Label Description Function buttons Use the function buttons to adjust items in the OSD menu. (For more information, see Using the control buttons) Power On/Off button Use the power button to turn the monitor On and Off.
  • Page 10: Back View

    Lists the regulatory approvals. Refer Barcode serial number and to this label if you need to contact Service Tag label) Dell for technical support.The Service Tag is a unique alphanumeric identifier that enables Dell service technicians to identify the hardware components in your computer and access warranty information.
  • Page 11: Side View

    Side view Label Description USB 3.0 downstream Connect your USB device. port x 2 NOTE: To use this port, you must connect the USB cable (shipped with your monitor) to the USB-upstream port on the monitor and to your computer. About your monitor │...
  • Page 12: Bottom View

    Bottom view Bottom view without monitor stand Label Description Power connector Connect the power cable (shipped with your monitor). Security-lock slot Secure your monitor using a security lock (purchased separately) to prevent unauthorized movement of your monitor. Stand lock To lock the stand to the monitor using a M3 x 6 mm feature screw (screw not included).
  • Page 13: Monitor Specifications

    Monitor specifications Model P2720D Screen type Active matrix-TFT LCD Panel type In-Plane Switching Technology Viewable image Diagonal 684.70 mm (27.0 in.) Horizontal, Active Area 596.74 mm (23.49 in.) Vertical, Active Area 335.66 mm (13.76 in.) Area 200,301.75 mm (323.22 in.
  • Page 14: Resolution Specifications

    ° Swivel to 45 ° ° Pivot to 90 ° ° Dell display manager Easy Arrange and other key features compatibility Security Security-lock slot (cable lock optional purchase) Resolution specifications Model P2720D Horizontal scan range 29 kHz to 113 kHz...
  • Page 15: Preset Display Modes

    88.8 60.0 241.5 Electrical specifications Model P2720D Video input signals HDMI 1.4, 600 mV for each differential line, 100 ohm input impedance per differential pair DP 1.2, 600 mV for each differential line, 100 ohm input impedance per differential pair AC input voltage/ 100 VAC to 240 VAC / 50 Hz or 60 Hz ±...
  • Page 16: Physical Characteristics

    Physical characteristics Model P2720D Signal cable type ∞ Digital: DP, 20 pins ∞ Universal Serial Bus: USB, 9 pins Dimensions (with stand) Height (extended) 525.3 mm (20.68 in.) Height (compressed) 395.3 mm (15.56 in.) Width 611.6 mm (24.08 in.) Depth 185.0 mm (7.28 in.)
  • Page 17: Environmental Characteristics

    Environmental characteristics Model P2720D Compliant Standards ∞ ENERGY STAR certified monitor ∞ EPEAT registered where applicable. EPEAT registration varies by country. See www.epeat.net for registration status by country. ∞ TCO-certified display. ∞ RoHS-compliant ∞ BFR/PVC free monitor (excluding external cables) ∞...
  • Page 18: Power Management Modes

    Power management modes If you have VESA's DPM compliance display card or software installed in your PC, the monitor can automatically reduce its power consumption when not in use. This is referred to as Power Save Mode*. If the computer detects input from the keyboard, mouse or other input devices, the monitor automatically resumes functioning.
  • Page 19 NOTE: : Power consumption of On Mode as defined in Energy Star 8.0 version. TEC: Total energy consumption in KWh as defined in Energy Star 8.0 version. About your monitor │...
  • Page 20 DisplayPort connector Pin Number 20-pin Side of the Connected Signal Cable ML0 (p) ML0 (n) ML1 (p) ML1 (n) ML2 (p) ML2 (n) ML3 (p) ML3 (n) AUX (p) AUX (n) Hot Plug Detect Re-PWR +3.3 V DP_PWR │ About your monitor...
  • Page 21 Universal serial bus (USB) interface This section gives you information about the USB ports that are available on the monitor. NOTE: This monitor is Super-Speed USB 3.0 and High-Speed USB 2.0 compatible. Transfer Speed Data Rate Power Consumption* Super-speed 5 Gbps 4.5 W (Max, each port) High speed 480 Mbps...
  • Page 22 SSRX- SSRX+ USB 3.0 downstream connector Pin Number 9-pin Side of the Connector SSRX- SSRX+ SSTX- SSTX+ USB 2.0 downstream connector Pin Number 4-pin Side of the Connector │ About your monitor...
  • Page 23 USB ports • 1 x USB 3.0 upstream - bottom • 2 x USB 2.0 downstream - bottom • 2 x USB 3.0 downstream - side NOTE: USB 3.0 functionality requires a USB 3.0-capable computer. NOTE: The monitor’s USB interface works only when the monitor is On or in the power save mode.
  • Page 24: Plug And Play Capability

    During the LCD Monitor manufacturing process, it is not uncommon for one or more pixels to become fixed in an unchanging state which are hard to see and do not affect the display quality or usability. For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at www.dell.com/support/...
  • Page 25: Setting Up The Monitor

    Setting up the monitor Attaching the stand NOTE: The stand is detached when the monitor is shipped from the factory. NOTE: This is applicable for a monitor with a stand.If you have purchased a third-party stand refer to the respective stand setup guide for the set up instructions.
  • Page 26 6. Attach the stand assembly to the monitor. a. Fit the two tabs on the upper part of the stand to the groove on the back of the monitor. b. Press the stand down till it snaps into place. 7. Place the monitor upright. │...
  • Page 27: Connecting Your Monitor

    Connecting your monitor WARNING: Before you begin any of the procedures in this section, follow the Safety Instructions. NOTE: Do not connect all cables to the computer at the same time. It is recommend to route the cables through the cable-management slot before you connect them to the monitor.
  • Page 28: Organizing Cables

    Organizing cables Use the cable-management slot to route the cables connected to your monitor. │ Setting up the monitor...
  • Page 29: Removing The Stand

    Removing the stand NOTE: To prevent scratches on the screen when removing the stand, ensure that the monitor is placed on a soft and clean surface. NOTE: The following procedure is applicable only for the stand that shipped with your monitor. If you are connecting a third-party stand, see the documentation that shipped with the stand.
  • Page 30: Wall Mounting (Optional)

    Wall mounting (optional) (Screw dimension: M4 x 10 mm). See the documentation that shipped with the VESA-compatible wall mounting kit. 1. Lay the monitor on a soft cloth or cushion at the edge of the desk. 2. Remove the stand. See Removing the stand for details.
  • Page 31: Operating Your Monitor

    Operating your monitor Power on the monitor Press the button to turn on the monitor. Language options Dell 27 Monitor Please select language: English Español Français Deutsch Português(Brasil) Pусский 简体中文 日本語 Operating your monitor │...
  • Page 32: Using The Control Buttons

    Using the control buttons Use the control buttons at the front of the monitor to adjust the settings on your monitor. Control buttons The following table describes the control buttons Control Buttons Description Use this button for choose from a list of preset modes.
  • Page 33: Osd Controls

    OSD controls Use the buttons on the front of the monitor to adjust the image settings. 1 2 3 4 Control Buttons Description Use the Up button to increase values or move up in a menu. Use the Down button to decrease values or move down in a menu.
  • Page 34: Using The On-Screen Display (Osd) Menu

    NOTE: Any changes you make are automatically saved when you move to another menu, exit the OSD menu, or wait for the OSD menu to automatically close. 1. Press the button to display the OSD main menu. Dell 27 Monitor Brightness / Contrast Input Source Color Display...
  • Page 35 Icon Menu and Sub- Description menus Brightness/ Use this menu to activate Brightness/Contrast adjust- Contrast ment. Dell 27 Monitor Brightness / Contrast Input Source Color Display Menu Personalize Others Brightness Brightness adjusts the luminance of the backlight. Press the button to increase the brightness and press the button to decrease the brightness (min.
  • Page 36 Input Source Use the input source menu to select between the different video signals that may be connected to your monitor. Dell 27 Monitor Brightness / Contrast HDMI Input Source Auto Select Color Reset Input Source Display Menu Personalize Others Select DP input when you are using the DP connector.
  • Page 37 Preset Modes When you select preset modes, you can choose Standard, Comfortview, Movie, Game, Warm, Cool, or Custom color from the list. ∞ Standard: Loads the monitor's default color settings. This is the default preset mode. ∞ ComfortView: Decreases the level of blue light emit- ted from the screen to make viewing more comfort- able for your eyes.
  • Page 38 Press the buttons to adjust the three colors (R, G, B) values and create your own preset color mode. Dell 27 Monitor Brightness / Contrast Preset Modes Standard Input Color Format ComfortView Input Source Reset Color Movie Color Game Display...
  • Page 39 NOTE: Saturation adjustment is available only when you select Movie and Game mode. Reset Color Allows your monitor color settings to the factory settings. Display Use the display to adjust image. Dell 27 Monitor Brightness / Contrast Aspect Ratio Wide 16:9 Input Source Sharpness Color...
  • Page 40 Menu Select this option to adjust the settings of the OSD, such as, the languages of the OSD, the amount of time the menu remains on screen and so on. Dell 27 Monitor Brightness / Contrast Language English Input Source...
  • Page 41 Personalize Select this option to adjust the settings of the person- alization. Dell 27 Monitor Brightness / Contrast Shorout Key 1 Preset Modes Shorout Key 2 Input Source Input Source Power Button LED On During Active Color O During Standby...
  • Page 42 Power Button Allows you to set the power LED indicator On During Active or Off During Active to save energy. Dell 27 Monitor Brightness / Contrast Shorout Key 1 Shorout Key 2 Input Source Power Button LED On During Active...
  • Page 43 Others Factory Reset ENERGY STAR ® Display Info Displays the monitor’s current settings. Dell 27 Monitor Brightness / Contrast Display Info Model: Dell P2720D Input Source DDC/CI Input Source: DP Color LCD Conditioning Current: 2560x1440, 60Hz Display Firmware DP Capability: DP 1.2...
  • Page 44 Service Tag Display the service tag number of the display. The Service Tag is a unique alphanumeric identifier that allows Dell to identify the product specifications and access warranty information. NOTE: The Service Tag is also printed on a label located at the back of the cover.
  • Page 45: Menu And Power Button Lock

    (when Menu and Power buttons unlocked), A lock menu appears and is shown on the bottom right corner of display screen. Dell 27 Monitor Select Option: To enter the unlock menu: Hold the Exit key (button 4) for 4 seconds to display the lock menu (when Menu and Power buttons locked), A unlock menu appears and is shown on the bottom right corner of display screen.
  • Page 46 There are three levels of lock. Menu Description Menu Buttons When “Menu Buttons” is selected, no user adjustments are allowed. All buttons are locked except Power button. Power Button When “Power Button” is selected, user is now not able to turn off the display via Power button. Menu + Power When “Menu + Power Buttons”...
  • Page 47: Osd Warning Messages

    OSD warning messages When the monitor does not support a particular resolution mode, the following message is displayed: Dell 27 Monitor The current input timing is not supported by the monitor display. Please change your input timing to 2560x1440, 60Hz or any other monitor listed timing as per the monitor speci cations.
  • Page 48 Dell P2418HZ Dell 27 Monitor No HDMI signal from your device. Press any key on the keyboard or move the mouse to wake it up. If there is no display, press the monitor button again to select the correct input source.
  • Page 49 Dell P2418HZ Dell 27 Monitor No HDMI signal from your device. Press any key on the keyboard or move the mouse to wake it up. If there is no display, press the monitor button again to select the correct input source.
  • Page 50: Setting Up Your Monitor

    • Go to your graphics card website and download the latest graphic drivers. If you have a Dell desktop or a Dell portable computer with internet access • Go to www.dell.com/support, enter your service tag, and download the latest driver for your graphics card.
  • Page 51: If You Have A Non Dell Desktop, Portable Computer, Or Graphics Card

    If you have a non Dell desktop, portable computer, or graphics card In Windows 7, Windows 8, Windows 8.1 and Windows 10: 1. For Windows 8 and Windows 8.1 only, select the Desktop tile to switch to classic desktop. 2. Right-click on the desktop and click Personalization.
  • Page 52: Using The Tilt, Swivel, And Vertical Extension

    Using the tilt, swivel, and vertical extension NOTE: These values are applicable to the stand that was shipped with your monitor. To set up with any other stand, see the documentation that shipped with the stand. Tilt, Swivel With the stand attached to the monitor, you can tilt and swivel the monitor for the most comfortable viewing angle.
  • Page 53: Rotating The Monitor

    90° 90° 90° NOTE: To use the Display Rotation function (Landscape versus Portrait view) with your Dell computer, you require an updated graphics driver that is not included with this monitor. To download the graphics driver, go to www.dell.com/support and see the Download section for Video Drivers for latest driver updates.
  • Page 54 After you have rotated your monitor, you need to complete the procedure below to adjust the Rotation Display Settings of your system. NOTE: If you are using the monitor with a non-Dell computer, you need to go the graphics driver website or your computer manufacturer website for information on rotating the ‘contents’...
  • Page 55: Troubleshooting

    If the monitor is working correctly, it detects that there is no signal and one of the following message appears. While in self-test mode, the power LED remains white. Dell P2418HZ Dell 27 Monitor No HDMI Cable The display will go into Power Save Mode in 4 minutes.
  • Page 56: Built-In Diagnostics

    4. Turn Off your monitor and reconnect the video cable; then turn on your computer and the monitor. If your monitor remains dark after you reconnect the cables, check your video controller and computer. Built-in diagnostics Your monitor has a built-in diagnostic tool that helps you determine if any screen abnormality you experience is an inherent problem with your monitor, or with your computer and video card.
  • Page 57: Common Problems

    Dell 27 Monitor Select Option: Dell 27 Monitor Select Option: 4. Select the icon to enable the built-in diagnostics. 5. Carefully inspect the screen for abnormalities. 6. Press the Up key (button 1) on the back cover again. The color of the screen changes to grey.
  • Page 58 Missing Pixels ∞ Cycle power On-Off. ∞ Pixel that is permanently Off is a natural defect that can occur in LCD technology. ∞ For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at: www.dell.com/support/monitors. │...
  • Page 59 ∞ Cycle power On-Off. ∞ Pixel that is permanently off is a natural defect that can occur in LCD technology. ∞ For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at: www.dell.com/support/monitors. Brightness Problems ∞ Reset the monitor to Factory Settings (Factory Reset).
  • Page 60 Wrong Color ∞ Change the Color Setting Mode in the Color Settings OSD to Graphics or Video depending on the application. ∞ Try different Preset Modes in Color settings OSD. Adjust R/G/B value in Custom Color in Color settings OSD. ∞...
  • Page 61: Product-Specific Problems

    Product-specific problems Specific Possible Solutions Symptoms Screen image is too ∞ Check the Aspect Ratio setting in the Display settings small OSD. ∞ Reset the monitor to Factory Settings (Factory Reset). Cannot adjust the ∞ Turn Off the monitor, unplug the power cord, plug it back, monitor with the and then turn On the monitor.
  • Page 62: Appendix

    Regulatory Information (SERI). FCC notices (U.S. Only) and other regulatory information For FCC notices and other regulatory information, see the regulatory compliance website located at www.dell.com/regulatory_compliance. Please follow these safety instructions for best performance, and long life for your monitor: 1.
  • Page 63: Contacting Dell

    3. Click Contact Us on the left side of the page. 4. Select the appropriate service or support link based on your need. 5. Choose the method of contacting Dell that is convenient for you. Appendix │...

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