Dell P2319H Simplified Service Manual

Dell P2319H Simplified Service Manual

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Service Manual - P2319H
Version: 01
Date: 2021/10/29

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Summary of Contents for Dell P2319H

  • Page 1 Service Manual - P2319H Version: 01 Date: 2021/10/29...
  • Page 2: Important Safety Notice

    1. Important Safety Notice Product Announcement: ! To ensure using a proper screwdriver, follow the This product is certificated to meet RoHS torque and force listed in assembly and Directive and Lead-Free produced definition. disassembly procedures to unscrew screws. Using approved critical components only is ! Using Lead-Free solder to well mounted the recommended when the situation to replace parts.
  • Page 3 See “NOTE” NOTE: For replacement of power cord, connectivity cable and external power supply (if applicable), contact Dell: 1. Go to https://www.dell.com/support. 2. Verify your country or region in the Choose A Country/Region drop-down menu at the bottom-right corner of the page.
  • Page 4 3. Wiring Connectivity Diagram...
  • Page 5 4. How to connect and disconnect power cable/ connectivity cable WARNING: To change power cable/ connectivity cable, switch off power before unplugging the cable and replugging in required cable. Power Button...
  • Page 6 4. How to connect and disconnect power cable/ connectivity cable...
  • Page 7: Disassembly And Assembly Procedures

    This “Disassembly and Assembly Procedures” is for EMEA only, FFC cable from the connector of the interface board, not for other regions. Please note that Dell will deem warranty void and then remove the rear cover. if any disassembly is done on the monitors.
  • Page 8 5. Disassembly and Assembly Procedures Use a proper tool to release the function key cable from the connector, then pull the function key cable high for releasing the function key cable. Use a Philips-head screwdriver to remove 2pcs screws for unlocking the bracket with the panel. Push the earing-lock, and disconnect the LVDS cable from the connector of LCD panel module.
  • Page 9 5. Disassembly and Assembly Procedures Use a Hex-head screwdriver to remove two screws for unlocking the D-Sub connector. (No.1~2 screws size=M3x8, Torque=6±0.5kgfxcm) Use a Philips-head screwdriver to remove screws for unlocking the AC power outlet. ( No.3~4 screw size=M3x8, Torque=6~7kgfxcm) Remove the Mylar from the hooks of the bracket.
  • Page 10 5. Disassembly and Assembly Procedures 5.2 Assembly Procedures: Take a mylar to insert the hooks of the bracket to Place a bracket chassis base on a protective cover the power board. cushion. Use a Hex-head screwdriver to tighten two Hex Nuts Turn over a power board and put the power board for locking the D-Sub connector.
  • Page 11 5. Disassembly and Assembly Procedures Adjust the middle bezel , then use a Philips-head screwdriver to tighten 13pcs screws for locking the middle bezel with the assembled unit. (No.1~11 screw size=M3x4, Torque=3~4kgfxcm; No.12~13 screw size=M1.6x1.7, Torque=0.6~1kgfxcm) Connect LVDS cable to the connector of panel. Use a Philips-head screwdriver to tighten 2pcs screws for locking the bracket with the panel.
  • Page 12 5. Disassembly and Assembly Procedures Use a Philips-head screwdriver to tighten 4pcs Take a USB board, a USB hub and a connect cable. Connect the cable to the USB board, then locate the screws for locking rear cover with the assembled unit.
  • Page 13: Troubleshooting Instructions

    6. Trouble Shooting Instructions Self-test Your monitor provides a self-test feature that allows you to check whether your monitor is functioning properly. If your monitor and computer are properly connected but the monitor screen remains dark, run the monitor self-test by performing the following steps: 1.
  • Page 14: Built-In Diagnostics

    6. Trouble Shooting Instructions Built-in diagnostics Your monitor has a built-in diagnostic tool that helps you determine if the screen abnormality you are experiencing is an inherent problem with your monitor, or with your computer and video card. NOTE: You can run the built-in diagnostics only when the video cable is unplugged and the monitor is in self-test mode.
  • Page 15: Common Problems

    • Cycle p ower O n -Off. spots • Pixel that is permanently Off is a natural defect that can occur in LCD technology. • For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at: http:// www.dell.com/support/monitors.
  • Page 16 • Cycle p ower On-Off. bright spots • Pixel that is permanently off is a natural defect that can occur in LCD technology. • For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at: http:// www.dell.com/support/monitors.
  • Page 17: Product Specific Problems

    6. Trouble Shooting Instructions Intermittent Monitor • Ensure that the video cable Problems malfunctions on & connecting the monitor to the computer is connected properly and is secure. • Reset the monitor to factory settings. • Perform monitor self-test feature check to determine if the intermittent problem occurs in self-test mode.
  • Page 18: Universal Serial Bus (Usb) Specific Problems

    6. Trouble Shooting Instructions The picture does The picture cannot • Due to different video formats (aspect not fill the entire fill the height or ratio) of DVDs, the monitor may display screen width of the screen in full screen. •...

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