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Troubleshooting
Symptom
Cannot turn on
power.
Cannot make calls.
Cannot receive calls.
No response when a
key is pressed.
No response when a
side key is pressed.
A warning tone sounds
and power turns off.
Calls are answered
automatically.
Cannot hear the
other party.
When making a call,
a beeping sound is
heard from the
earpiece and a
connection cannot
be established.
The incoming LED
flashes but the ring
tone does not play.
112
Check
●Is the battery pack charged?
●Did you hold down S for at least
one second?
●Is power turned on?
●Is
(out of range indicator)
displayed?
●Is your hand or a metal object
covering the area around the built-in
antenna?
●Did you enter the phone number
starting with the area code?
●Is Emission OFF set?
●Is
(out of range indicator)
displayed?
●Is power turned on?
●Is Emission OFF set?
●Is power turned on?
● Is
displayed on the main display
or is
displayed on the
sub-display?
●Is there enough power left in the
battery pack?
●Is voice memo turned on?
●Is the earpiece volume level too
low?
●Is
(out of range indicator)
displayed? Or are you in a location
where the signal is too weak?
●Is the wireless line congested or is
the phone you are calling busy?
●Is manner mode turned on?
●Is
(silent indicator) displayed on
the standby screen?
Measure
Charge the battery pack.
Hold down S for at least one second.
Hold down S for at least one second.
Move to a location where
of range indicator) is no longer
displayed, and try again.
Make sure your fingers or any other
part of your hand or a metal object
is not touching or covering the area
around the built-in antenna.
When making a call to a phone
other than a cell phone, you need
to enter the area code first even if
you are inside the same area.
Cancel Emission OFF.
Move to a location where
of range indicator) is no longer
displayed.
Hold down S for at least one second.
Cancel Emission OFF.
Hold down S for at least one second.
Press @ for at least one second
to unlock the side keys.
Charge the battery pack.
Hold down R for at least one
second to turn off voice memo.
During a call, press A to
increase the earpiece volume.
Move to a location where
of range indicator) is no longer
displayed.
End the call and try again later.
Hold down V for at least one
second to turn off manner mode.
Increase the volume of the
incoming call ring tone.
Reference
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