Page 1 User's Guide Printing Copying Scanning Maintaining the Printer Solving Problems NPD6179-02 EN...
Page 2: Table Of Contents
Contents Guide to This Manual Loading Papers and CD/DVDs Introduction to the Manuals....6 Loading Paper......30 Searching for Information.
Page 3 Printing Using a Cloud Service....118 Saving and Sharing Data Registering to Epson Connect Service from Sharing Data on a Memory Device... . 157 the Control Panel.
Page 4 Technical Support Web Site....321 Checking the Network Connection Status..278 Contacting Epson Support....321 Checking the Network Connection Status Before Contacting Epson.
Page 5 Guide to This Manual Introduction to the Manuals......... . . 6 Searching for Information.
Page 6: Guide To This Manual
Searching for Information Introduction to the Manuals The following manuals are supplied with your Epson printer. As well as the manuals, check the various types of help information available from the printer itself or from the Epson software applications. ❏ Start Here (paper manual) Provides you with information on setting up the printer, installing the software, using the printer, solving problems, and so on.
Page 7: Printing Only The Pages You Need
Guide to This Manual > > About This Manual Marks and Symbols Jumping directly from bookmarks Click a title to jump to that page. Click + or > to view the lower level titles in that section. To return to the previous page, perform the following operation on your keyboard.
Page 8: Notes On Screenshots And Illustrations
❏ EPSON ® is a registered trademark, and EPSON EXCEED YOUR VISION or EXCEED YOUR VISION is a trademark of Seiko Epson Corporation. ❏ Epson Scan 2 software is based in part on the work of the Independent JPEG Group.
Page 9: Copyright
Seiko Epson Corporation. No patent liability is assumed with respect to the use of the information contained herein. Neither is any liability assumed for damages resulting from the use of the information herein. The...
Page 10 Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.)
Page 11: Important Instructions
Important Instructions Safety Instructions..........12 Printer Advisories and Warnings.
Page 12: Safety Instructions
❏ Some of the symbols used on your printer are to ensure safety and proper use of the printer. Visit the following Web site to learn the meaning of the symbols. http://support.epson.net/symbols ❏ Use only the power cord supplied with the printer and do not use the cord with any other equipment. Use of other cords with this printer or the use of the supplied power cord with other equipment may result in fire or electric shock.
Page 13: Advisories And Warnings For Setting Up/Using The Printer
Important Instructions > > … Printer Advisories and Warnings Advisories and Warnings for Setting Up/Using the Advisories and Warnings for Setting Up/Using the Printer ❏ Do not block or cover the vents and openings in the printer. ❏ Use only the type of power source indicated on the printer's label. ❏...
Page 14: Advisories And Warnings For Using The Printer With A Wireless Connection
Important Instructions > Protecting Your Personal Information Advisories and Warnings for Using the Printer with a Wireless Connection ❏ Radio waves from this printer may negatively affect the operation of medical electronic equipment, causing them to malfunction. When using this printer inside medical facilities or near medical equipment, follow directions from the authorized personnel representing the medical facilities, and follow all posted warnings and directions on the medical equipment.
Page 15: Part Names And Functions
Part Names and Functions Front 1............16 Front 2.
Page 16: Front 1
Part Names and Functions > Front 2 Front 1 Rear paper feed slot Load one sheet of paper at a time by hand. Paper support Supports loaded paper. Rear paper feed slot cover Prevents foreign substances from entering the printer. This cover should usually be closed.
Page 17: Front 3
Part Names and Functions > Front 3 Ink cartridge holder Install the ink cartridges. Ink is ejected from the print head nozzles underneath. Scanner unit Scans placed originals. Open to replace the ink cartridges or to remove jammed paper. This unit should usually be kept closed. Control panel Indicates the printer's status and allows you to make print settings.
Page 18: Rear
Part Names and Functions > Rear Front 4 Document cover Blocks external light while scanning. Scanner glass Place the originals. SD card slot Insert a memory card. External interface USB port Connects an external storage device or a PictBridge capable device. Rear...
Page 19 Part Names and Functions > Rear AC inlet Connects the power cord. Rear cover Remove when removing jammed paper. LAN port Connects a LAN cable. USB port Connects a USB cable to connect with a computer. Vent Releases heat from the inside of the printer. Vents are on the bottom right, bottom left, and on the right-hand side.
Page 20: Guide To The Control Panel
Guide to the Control Panel Control Panel........... . . 21 Touch Screen Operations.
Page 21: Control Panel
Guide to the Control Panel > Touch Screen Operations Control Panel You can change the angle of the control panel. Touch Screen Operations The touchscreen is compatible with the following operations. Press or select the items or the icons. Flick Scroll the screen swiftly.
Page 22: Home Screen Configuration
Guide to the Control Panel > Home Screen Configuration Home Screen Configuration Displays the Supply Status screen. You can check the approximate ink levels and the approximate service life of the maintenance box. You can also replace the ink cartridges or print the supply status sheet. Displays the network connection status.
Page 23: Guide To The Network Icon
Guide to the Control Panel > > Home Screen Configuration Guide to the Network Icon Displays each menu. ❏ Copy Allows you to copy documents and photos. ❏ Print Photos Allows you to print photos on a memory device such as a memory card or a USB flash drive. ❏...
Page 24: Menu Screen Configuration
Guide to the Control Panel > Menu Screen Configuration ❏ When the printer is not connected to the network yet. Select the icon of the method you want to use to connect, and then tap Start Setup on the next screen to display the setting menu.
Page 25: Basic Operations
Guide to the Control Panel > Entering Characters Starts operations using the current settings. Items vary depending on the menu. Copies Displays the on-screen keypad allowing you to enter the number of copies. Preview Displays a preview of the image before printing, copying, or scanning. Starts printing, copying, or scanning.
Page 26: Viewing Animations
Guide to the Control Panel > Viewing Animations Indicates the character count. Moves the cursor to the input position. Switches between upper case and lower case. Switches the character type. AB: Alphabet 1#: Numbers and symbols Changes the keyboard layout. Enters frequently used email domain addresses or URLs by simply selecting the item.
Page 27: Displaying A Menu Appropriate To The Operation
Guide to the Control Panel > Displaying a Menu Appropriate to the Operation ❏ Select How To at the bottom of the operation screen: Displays the context-sensitive animation. Note that the animation depends on the printer model. Indicates the total number of steps and the current step number. In the example above, it shows step 2 from 6 steps.
Page 28 Guide to the Control Panel > Displaying a Menu Appropriate to the Operation ❏ Insert an external memory device such as a memory card or a USB device. ❏ Open the document cover and place originals.
Page 29: Loading Papers And Cd/Dvds
Loading Papers and CD/DVDs Loading Paper........... . 30 Loading a CD/DVD.
Page 30: Loading Paper
Loading Papers and CD/DVDs > > Loading Paper Paper Handling Precautions Loading Paper Paper Handling Precautions ❏ Read the instruction sheets supplied with the paper. ❏ Fan and align the edges of the paper before loading. Do not fan or curl photo paper. Doing so may damage the printable side.
Page 31: Notes On Loading Paper
Loading Papers and CD/DVDs > > Loading Paper Paper Size and Type Settings Notes on Loading Paper This printer has three paper sources. Load paper of the appropriate size and type to suit your printing needs. ❏ You can load a single sheet of all types of supported paper. Rear paper feed slot ❏...
Page 32: List Of Paper Types
Epson Photo Stickers Photo Stickers Epson Photo Stickers Epson Iron-On Cool Peel Transfer Paper Plain paper Plain paper Plain paper Plain paper Plain paper Envelope Envelope Envelope For smart devices, these media types can be selected when printing using Epson iPrint.
Page 33: Loading Papers
Loading Papers and CD/DVDs > > Loading Paper Loading Papers Loading Papers Loading Paper in the Paper Cassette 1 1. When the output tray is ejected, check that there is no paper on the tray, and then close it by selecting or pushing it with your hand.
Page 34 Loading Papers and CD/DVDs > > Loading Paper Loading Papers 5. Slide the edge guides to their maximum position. 6. Slide the front edge guide to the paper size you want to use. 7. With the printable side facing down, load paper against the front edge guide.
Page 35 Loading Papers and CD/DVDs > > Loading Paper Loading Papers Important: ❏ Make sure the paper does not extend beyond the triangle symbol at the end of the cassette. ❏ Do not load more than the maximum number of sheets specified for the paper. Do not load paper above the line indicated by the triangle symbol on the edge guide.
Page 36: Loading Paper In The Paper Cassette 2
Loading Papers and CD/DVDs > > Loading Paper Loading Papers 10. Select the paper size and paper type. “Paper Size and Type Settings” on page 31 11. Check the settings, and then select Close. Note: The output tray slides out automatically when printing starts. Related Information “Available Paper and Capacities”...
Page 37 Loading Papers and CD/DVDs > > Loading Paper Loading Papers 5. Slide the edge guides to their maximum position. 6. Slide the front edge guide to the paper size you want to use. 7. With the printable side facing down, load paper against the front edge guide.
Page 38 Loading Papers and CD/DVDs > > Loading Paper Loading Papers Important: ❏ Make sure the paper does not extend beyond the triangle symbol at the end of the cassette. ❏ Do not load more than the maximum number of sheets specified for the paper. For plain paper, do not load above the line just under the triangle symbol inside the edge guide.
Page 39: Loading Paper In The Rear Paper Feed Slot
Loading Papers and CD/DVDs > > Loading Paper Loading Papers 10. Select the paper size and paper type. “Paper Size and Type Settings” on page 31 11. Check the settings, and then select Close. Note: The output tray slides out automatically when printing starts. Related Information “Available Paper and Capacities”...
Page 40 Loading Papers and CD/DVDs > > Loading Paper Loading Papers 4. Slide out the paper support and tilt the support back until it is fixed in place. 5. Slide out the edge guides. 6. Load a single sheet of paper at the center of the rear paper feed slot with the printable side facing up, and then insert it approximately 5 cm into the printer.
Page 41: Loading Envelopes
Loading Papers and CD/DVDs > > Loading Paper Loading Envelopes 7. Slide the edge guides to the edges of the paper. 8. Tap to start printing. Related Information “Available Paper and Capacities” on page 288 & Loading Envelopes Loading Envelopes in the Paper Cassette 2 1.
Page 42 Loading Papers and CD/DVDs > > Loading Paper Loading Envelopes 4. Check that the printer is not operating, and then pull out the paper cassette 2. 5. Slide the edge guides to their maximum position. 6. Slide the front edge guide to the envelope size you want to use. 7.
Page 43 Loading Papers and CD/DVDs > > Loading Paper Loading Envelopes Important: ❏ Make sure the paper does not extend beyond the triangle symbol at the end of the cassette. ❏ Do not load more than the maximum number of sheets specified for the envelopes. ❏...
Page 44 Loading Papers and CD/DVDs > > Loading Paper Loading Envelopes 10. Select the paper size and paper type. “Paper Size and Type Settings” on page 31 11. Check the settings, and then select Close. Note: The output tray slides out automatically when printing starts. Related Information “Available Paper and Capacities”...
Page 45 Loading Papers and CD/DVDs > > Loading Paper Loading Envelopes 4. Slide out the paper support and tilt the support back until it is fixed in place. 5. Slide out the edge guides.
Page 46 Loading Papers and CD/DVDs > > Loading Paper Loading Envelopes 6. Load an envelope at the center of the rear paper feed slot with the printable side facing up, and then insert it approximately 5 cm into the printer. 7. Slide the edge guides to the edges of the envelope. 8.
Page 47: Loading Various Paper
Loading Various Paper Loading Various Paper Loading Photo Stickers Follow the instructions supplied with the stickers to load one sheet of Epson Photo Stickers. Do not load the loading support sheets into this product. ❏ Paper cassette 1 or Paper cassette 2 With the printable side facing down, load a sticker until it touches the back of the paper cassette 1 or paper cassette 2.
Page 48: Loading A Cd/Dvd
❏ Depending on the CD/DVD type or printing data, smearing may occur. Try making a test print on a spare CD/ DVD. Check the printed surface after waiting for one full day. ❏ Compared to printing on genuine Epson paper, the print density is lowered to prevent ink from smearing on the CD/DVD. Adjust the print density as necessary.
Page 49: Loading And Removing A Cd/Dvd
Loading Papers and CD/DVDs > > Loading a CD/DVD Loading and Removing a CD/DVD ❏ You can set the print range for the CD/DVD to a minimum of 18 mm for the inner diameter, and a maximum of 120 mm for the outer diameter. Depending on the settings, the CD/DVD or tray may be smeared. Set within the print range for the CD/DVD you want to print.
Page 50: Placing Originals
Placing Originals Placing Originals on the scanner glass........51...
Page 51: Placing Originals On The Scanner Glass
Placing Originals > Placing Originals on the scanner glass Placing Originals on the scanner glass Important: When placing bulky originals such as books, prevent exterior light from shining directly onto the scanner glass. 1. Open the document cover. 2. Remove any dust or stains on the surface of the scanner glass using a soft, dry, clean cloth. Note: If there is any trash or dirt on the scanner glass, the scanning range may expand to include it, so the image of the original may be displaced or reduced.
Page 52 Placing Originals > Placing Originals on the scanner glass Note: A range of 1.5 mm from the corner of the scanner glass is not scanned. 4. Close the cover gently. Important: Do not apply too much force to the scanner glass or the document cover. Otherwise, they may be damaged. If Auto Selection Mode in Guide Functions is turned on, a message is displayed.
Page 53: Inserting And Removing A Memory Device
Inserting and Removing a Memory Device Inserting a Memory Card..........54 Removing a Memory Card.
Page 54: Inserting A Memory Card
Inserting and Removing a Memory Device > Inserting a Memory Card Inserting a Memory Card 1. Open the cover. 2. Insert a memory card into the printer. The printer starts reading the data and the light flashes. When reading is complete, the light stops flashing and remains on.
Page 55: Removing A Memory Card
Inserting and Removing a Memory Device > Inserting an External USB Device Removing a Memory Card Make sure the light is not flashing, and then remove the card. Important: If you remove the memory card while the light is flashing, the data in the memory card may be lost. Note: If you access the memory card from a computer, you need to operate the computer to safely remove the removable device.
Page 56: Removing An External Usb Device
Inserting and Removing a Memory Device > Removing an External USB Device Removing an External USB Device Remove the external USB device.
Page 57: Printing
Printing Printing Photos........... .58 Printing on Envelopes.
Page 58: Printing Photos
Printing > > Printing Photos Printing Photos from a Memory Device Printing Photos Printing Photos from a Memory Device You can print data from a memory device such as memory card or external USB device. Printing Selected Photos 1. Load paper in the printer. “Loading Paper in the Paper Cassette 1”...
Page 59 Printing > > Printing Photos Printing Photos from a Memory Device Note: ❏ Select at the top right of the screen to display the Select Photo Menu. If you specify a date by using Browse, only photos of the specified date are displayed. “Menu Options for Selecting Photos”...
Page 60 Printing > > Printing Photos Printing Photos from a Memory Device Guide to the Select Photo Screen (Single View) Select Single View on the select photo screen to display this screen. Here you can view enlarged photos one by one. Returns to the previous screen.
Page 61 Printing > > Printing Photos Printing Photos from a Memory Device Printing Collages of Photos and Background Patterns You can print photos on a memory device by creating a layout and adding a background design. 1. Load paper in the printer. “Loading Paper in the Paper Cassette 1”...
Page 62 Printing > > Printing Photos Printing Photos from a Memory Device 10. Select the photo you want to print on the select photo screen, and then select Done. Select Single View, and then select to edit the photo if necessary. “Menu Options for Editing Photos”...
Page 63 Printing > > Printing Photos Printing Photos from a Memory Device 7. Select the photo you want to print on the select photo screen, and then select Done. Select Single View, and then select to edit the photo if necessary. “Menu Options for Editing Photos”...
Page 64 Printing > > Printing Photos Printing Photos from a Memory Device 7. Load A4-size plain paper in paper cassette 2 to print a template. “Loading Paper in the Paper Cassette 2” on page 36 8. Tap to print a template. 9.
Page 65 Printing > > Printing Photos Printing Photos from a Memory Device 3. Select Copy to CD/DVD > Print on CD/DVD. 4. Select the layout. CD/DVD 1-up, CD/DVD 4-up, and CD/DVD Variety are available. Note: When you change the outer and inner diameter, select at the upper-right of the screen, and then select CD Inner/ Outer.
Page 66 Printing > > Printing Photos Printing Photos from a Memory Device 10. Select How To, and load a CD/DVD by referring to the instructions. Important: Place a CD/DVD on the CD/DVD tray with the printable side facing up. Press the center of the CD/DVD to securely set it on the CD/DVD tray.
Page 67 Printing > > Printing Photos Printing Photos from a Memory Device Printing Photos onto a Jewel Case Jacket You can easily print photos onto a jewel case jacket using a photo on your memory device. Print the jacket on A4- size paper, and then cut it to fit in the jewel case.
Page 68 Printing > > Printing Photos Printing Photos from a Memory Device Menu Options for Printing from the Control Panel Menu Options for Selecting Photos Browse: Displays the photos on the memory device sorted using specified conditions. Available options depend on the features being used. ❏...
Page 69 Printing > > Printing Photos Printing Photos from a Memory Device Fit Frame: If the aspect ratio of the image data and the paper size is different, the image is automatically enlarged or reduced so that the short sides match the short sides of the paper. The long side of the image is cropped if it extends beyond the long side of the paper.
Page 70: Printing Photos From A Computer
Adjusts the vividness of the image. Printing Photos from a Computer Epson Photo+ allows you to print photos easily and finely in various layouts on photo paper or CD/DVD labels (CD/DVD label printing is only supported by some models.). See the application’s help for details.
Page 71: Printing Photos From Smart Devices (Ios)
“Loading Paper in the Rear Paper Feed Slot” on page 39 2. Set up your printer for wireless printing. 3. If Epson iPrint is not installed, install it. “Installing Epson iPrint” on page 297 4. Connect your smart device to the same wireless network as your printer.
Page 72: Printing Photos From Smart Devices (Android)
“Loading Paper in the Rear Paper Feed Slot” on page 39 2. Set up your printer for wireless printing. See the link below. http://epson.sn 3. Connect your Apple device to the same wireless network that your product is using. 4. Print from your device to your product.
Page 73 You can wirelessly print your documents, emails, photos, and web pages right from your Android phone or tablet (Android v4.4 or later). With a few taps, your Android device will discover an Epson printer that is connected to the same wireless network.
Page 74: Printing Photos From A Digital Camera
Printing > > Printing Photos Printing Photos from a Digital Camera 6. From an Android application such as Chrome, tap the menu icon and print whatever is on the screen. Note: If you do not see your printer, tap All Printers and select your printer. Printing Photos from a Digital Camera Note: ❏...
Page 75: Printing On Envelopes
Printing > > Printing on Envelopes Printing on Envelopes from a Computer (Windows) 6. Select the photos you want to print from the digital camera, make settings such as the number of copies, and then start printing. Printing Photos from a Digital Camera Connected Wirelessly You can wirelessly print photos from digital cameras that support the DPS over IP standard (from here on referred to as PictBridge (wireless LAN)).
Page 76: Printing Documents
Printing > > Printing Documents Printing from a Computer - Windows “Loading Paper in the Rear Paper Feed Slot” on page 39 2. Open the file you want to print. 3. Access the printer driver window. 4. Select the envelope size from Document Size on the Main tab, and then select Envelope from Paper Type. 5.
Page 77 Printing > > Printing Documents Printing from a Computer - Windows 5. Select Preferences or Properties to access the printer driver window. 6. Make the following settings. ❏ Paper Source: Select the paper source in which you loaded the paper. ❏...
Page 78 Printing > > Printing Documents Printing from a Computer - Windows Related Information “Available Paper and Capacities” on page 288 & “Menu Options for the Printer Driver” on page 78 & Menu Options for the Printer Driver Open the print window in an application, select the printer, and then access the printer driver window. Note: Menus vary depending on the option you selected.
Page 79 Printing > > Printing Documents Printing from a Computer - Windows 2-Sided Printing: Allows you to perform 2-sided printing. Settings: You can specify the binding edge and the binding margins. When printing multi-page documents, you can select to print starting from either the front or the back side of the page. Print Density: Select the document type to adjust the print density.
Page 80 Printing > > Printing Documents Printing from a Computer - Windows More Options Tab Printing Presets: Add/Remove Presets: You can add or remove your own presets for frequently used print settings. Select the preset you want to use from the list. Document Size: Select the paper size on which you want to print.
Page 81 Job Arranger Lite allows you to combine several files created by different applications and print them as a single print job. EPSON Status Monitor 3: Opens the EPSON Status Monitor 3 window. Here you can confirm the status of the printer and the consumables. Monitoring Preferences: Allows you to make settings for items on the EPSON Status Monitor 3 window.
Page 82 ❏ Depending on the paper and the data, ink may bleed through to the other side of the paper. ❏ You cannot perform manual 2-sided printing unless EPSON Status Monitor 3 is enabled. If EPSON Status Monitor 3 is disabled, access the printer driver window, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3.
Page 83 Printing > > Printing Documents Printing from a Computer - Windows 1. Load paper in the printer . “Loading Paper in the Paper Cassette 1” on page 33 “Loading Paper in the Paper Cassette 2” on page 36 “Loading Paper in the Rear Paper Feed Slot” on page 39 2.
Page 84: Printing A Booklet
❏ Depending on the paper and the data, ink may bleed through to the other side of the paper. ❏ You cannot perform manual 2-sided printing unless EPSON Status Monitor 3 is enabled. If EPSON Status Monitor 3 is disabled, access the printer driver window, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3.
Page 85 Printing > > Printing Documents Printing from a Computer - Windows ❏ Side Binding. Use this method when printing one sheet (four pages) at a time, folding each in half, and then putting them together in one volume. 9. Click Print Density, make the appropriate settings, and then click OK. When setting Print Density, you can adjust print density according to the document type.
Page 86 Printing > > Printing Documents Printing from a Computer - Windows “Loading Paper in the Rear Paper Feed Slot” on page 39 2. Open the file you want to print. 3. Select Print or Print Setup from the File menu. 4.
Page 87 Printing > > Printing Documents Printing from a Computer - Windows 3. Select Print or Print Setup from the File menu. 4. Select your printer. 5. Select Preferences or Properties to access the printer driver window. 6. Make the following settings on the More Options tab. ❏...
Page 88 Printing > > Printing Documents Printing from a Computer - Windows “Loading Paper in the Rear Paper Feed Slot” on page 39 2. Open the file you want to print. 3. Select Print or Print Setup from the File menu. 4.
Page 89 Printing > > Printing Documents Printing from a Computer - Windows 2. Open the file you want to print. 3. Select Print or Print Setup from the File menu. 4. Select your printer. 5. Select Preferences or Properties to access the printer driver window. 6.
Page 90 Printing > > Printing Documents Printing from a Computer - Windows 1. Prepare Sheet 1 and Sheet 2. Cut off the margins of Sheet 1 along the vertical blue line through the center of the top and bottom cross marks. 2.
Page 91 Printing > > Printing Documents Printing from a Computer - Windows 3. Cut the taped sheets in two along the vertical red line through the alignment markers (this time, the line to the left of the cross marks). 4. Tape the sheets together from the back. 5.
Page 92 Printing > > Printing Documents Printing from a Computer - Windows 6. Cut off the margins of Sheet 1 and Sheet 2 along the horizontal blue line through the center of the left and right side cross marks. 7. Place the edge of Sheet 1 and Sheet 2 on top of Sheet 3 and Sheet 4 and align the cross marks, and then temporarily tape them together from the back.
Page 93 Printing > > Printing Documents Printing from a Computer - Windows 8. Cut the taped sheets in two along the horizontal red line through the alignment markers (this time, the line above the cross marks). 9. Tape the sheets together from the back.
Page 94 Printing > > Printing Documents Printing from a Computer - Windows 10. Cut off the remaining margins along the outer guide. Adding Printing Presets for Easy Printing If you create your own preset of frequently used print settings on the printer driver, you can print easily by selecting the preset from the list.
Page 95 Printing > > Printing Documents Printing from a Computer - Windows 1. Load paper in the printer . “Loading Paper in the Paper Cassette 1” on page 33 “Loading Paper in the Paper Cassette 2” on page 36 “Loading Paper in the Rear Paper Feed Slot” on page 39 2.
Page 96 Printing > > Printing Documents Printing from a Computer - Windows 1. Load paper in the printer . “Loading Paper in the Paper Cassette 1” on page 33 “Loading Paper in the Paper Cassette 2” on page 36 “Loading Paper in the Rear Paper Feed Slot” on page 39 2.
Page 97: Printing A Watermark
Printing > > Printing Documents Printing from a Computer - Windows Note: PhotoEnhance adjusts the color by analyzing the location of the subject. Therefore, if you have changed the location of the subject by reducing, enlarging, cropping, or rotating the image, the color may change unexpectedly. Selecting the borderless setting also changes the location of the subject resulting in changes in color.
Page 98: Printing From A Computer - Mac Os
Printing > > Printing Documents Printing from a Computer - Mac OS 2. Open the file you want to print. 3. Access the printer driver window. 4. Select an option from the More Options setting. 5. Click Watermark Features to change details such as the density and position of the watermark. 6.
Page 99 Printing > > Printing Documents Printing from a Computer - Mac OS 3. Select Print from the File menu or another command to access the print dialog. If necessary, click Show Details or to expand the print window. 4. Make the following settings. ❏...
Page 100 If the Print Settings menu is not displayed on macOS High Sierra, macOS Sierra, OS X El Capitan, OS X Yosemite, OS X Mavericks, OS X Mountain Lion, the Epson printer driver has not been installed correctly. Enable it from the following menu.
Page 101 Inverts an image to print as it would appear in a mirror. Menu Options for Color Matching ColorSync/EPSON Color Controls Select the method for color adjustment. These options adjusts colors between the printer and the computer display to minimize the difference in color.
Page 102 Printing > > Printing Documents Printing from a Computer - Mac OS Menu Options for Paper Handling Collate pages Prints multi-page documents collated in order and sorted into sets. Pages to Print Select to print only odd pages or even pages. Page Order Select to print from the top or the last page.
Page 103 Printing > > Printing Documents Printing from a Computer - Mac OS Grayscale Select when you want to print in black or shades of gray. Mirror Image Inverts the image so that it prints as it would appear in a mirror. Menu Options for Color Options Manual Settings Adjusts the color manually.
Page 104 Printing > > Printing Documents Printing from a Computer - Mac OS 1. Load paper in the printer . “Loading Paper in the Paper Cassette 1” on page 33 “Loading Paper in the Paper Cassette 2” on page 36 “Loading Paper in the Rear Paper Feed Slot” on page 39 2.
Page 105 Printing > > Printing Documents Printing from a Computer - Mac OS 1. Load paper in the printer . “Loading Paper in the Paper Cassette 1” on page 33 “Loading Paper in the Paper Cassette 2” on page 36 “Loading Paper in the Rear Paper Feed Slot” on page 39 2.
Page 106 Printing > > Printing Documents Printing from a Computer - Mac OS 4. Select the size of the paper you set in the application as the Paper Size setting. 5. Select Paper Handling from the pop-up menu. 6. Select Scale to fit paper size. 7.
Page 107 Printing > > Printing Documents Printing from a Computer - Mac OS 6. Set the other items as necessary. 7. Click Print. Related Information “Printing Using Easy Settings” on page 98 & Adding Printing Presets for Easy Printing If you create your own preset of frequently used print settings on the printer driver, you can print easily by selecting the preset from the list.
Page 108: Printing Documents From Smart Devices (Ios)
3. Select Print from the File menu or another command to access the print dialog. 4. Select Color Matching from the pop-up menu, and then select EPSON Color Controls. 5. Select Color Options from the pop-up menu, and then select one of the available options.
Page 109 “Loading Paper in the Rear Paper Feed Slot” on page 39 2. Set up your printer for wireless printing. 3. If Epson iPrint is not installed, install it. “Installing Epson iPrint” on page 297 4. Connect your smart device to the same wireless network as your printer.
Page 110: Printing Documents From Smart Devices (Android)
“Loading Paper in the Rear Paper Feed Slot” on page 39 2. Set up your printer for wireless printing. 3. If Epson iPrint is not installed, install it. “Installing Epson iPrint” on page 297 4. Connect your smart device to the same wireless network as your printer.
Page 111: Printing Web Pages
You can wirelessly print your documents, emails, photos, and web pages right from your Android phone or tablet (Android v4.4 or later). With a few taps, your Android device will discover an Epson printer that is connected to the same wireless network.
Page 112: Printing Various Items
Note: Epson Creative Print allows you to print design paper with a variety of patterns. “Application for Enjoying a Variety of Photo Printing (Epson Creative Print)” on page 298 1. Load paper in the printer.
Page 113: Printing Lined Paper
Printing > > Printing Various Items Printing Lined Paper 3. Select Personal Stationery > Design Paper. 4. Do one of the following. ❏ To use patterns stored on the printer, select the pattern such as borders or polka dots. ❏ To use photos stored on a memory device, select Original Design, and then insert the memory device. To create a new pattern, select Create, and then follow the on-screen instructions to select and save a photo.
Page 114: Printing Writing Paper
Printing > > Printing Various Items Printing Writing Paper Printing Writing Paper You can easily print original writing paper with a photo from a memory device set as the background. The photo is printed lightly so that it can be easily written on. 1.
Page 115: Printing A Schedule
Printing > > Printing Various Items Printing Original Calendars with a Photo Printing a Schedule You can easily print a Monthly, Weekly, or Daily schedule. 1. Load paper in the printer. “Loading Paper in the Paper Cassette 2” on page 36 “Loading Paper in the Rear Paper Feed Slot”...
Page 116: Printing A Message Card
Printing > > Printing Various Items Printing a Message Card 2. Insert a memory device into the SD card slot or the external interface USB port of the printer. “Inserting a Memory Card” on page 54 “Inserting an External USB Device” on page 55 3.
Page 117: Printing A Coloring Book Using Photos
Printing > > Printing Various Items Printing a Coloring Book Using Photos 4. Select Personal Stationery > Message Card. 5. Select the image position. Select at the upper-right to change the type or color of ruled lines. 6. Select the image you want to place. ❏...
Page 118: Printing Using A Cloud Service
Printing Using a Cloud Service By using Epson Connect service available on the Internet, you can print from your smart phone, tablet PC, or laptop, anytime and practically anywhere. To use this service, you need to register the user and the printer in Epson Connect.
Page 119: Registering To Epson Connect Service From The Control Panel
Follow the steps below to register the printer. 1. Select Settings on the control panel. 2. Select Web Service Settings > Epson Connect Services > Register > Start Setup to print the registration sheet. 3. Follow the instructions on the registration sheet to register the printer.
Page 120: Copying
Copying Copying Originals..........121 Copying Photos.
Page 121: Copying Originals
Copying > Copying Originals Copying Originals This section explains how to use the Copy menu on the control panel to copy originals. 1. Load paper in the printer. “Loading Paper in the Paper Cassette 1” on page 33 “Loading Paper in the Paper Cassette 2” on page 36 “Loading Paper in the Rear Paper Feed Slot”...
Page 122: Menu Options For Copying
Copying > > Copying Originals Menu Options for Copying “Menu Options for Copying” on page 122 6. Select the Copy tab, and then set the number of copies. 7. Tap Note: ❏ If you select Preview, you can check the scanned image. ❏...
Page 123 Copying > > Copying Originals Menu Options for Copying ❏ Auto Fit Page Detects the scan area and automatically enlarges or reduces the original to fit to the paper size you selected. When there are white margins around the original, the white margins from the corner mark of the scanner glass are detected as the scan area, but the margins at the opposite side may be cropped.
Page 124: Copying On 2-Sides
Copying > > Copying Originals Copying on 2-Sides Expansion: With borderless copying, the image is enlarged a little to remove borders from the edges of the paper. Select how much to enlarge the image. Image Quality: Adjust the vividness of the colors and correct the color tone. Clear All Settings: Resets the copy settings to their defaults.
Page 125: Copying By Enlarging Or Reducing
Copying > > Copying Originals Copying by Enlarging or Reducing 7. Change the other settings as necessary. “Menu Options for Copying” on page 122 8. Select the Advanced Settings tab, and then change the settings as necessary. “Menu Options for Copying” on page 122 9.
Page 126: Copying Multiple Originals Onto One Sheet
Copying > > Copying Originals Copying Multiple Originals onto One Sheet 7. Change the other settings as necessary. “Menu Options for Copying” on page 122 8. Select the Copy tab, and then set the number of copies. 9. Tap Note: ❏...
Page 127: Copying Photos
Copying > Copying Photos 7. Specify Original Orientation and Original Size, and then select OK. You can check the finished image on the right-side of screen. 8. Change the other settings as necessary. “Menu Options for Copying” on page 122 9.
Page 128: Menu Options For Paper And Print Settings For Copying Photos
Copying > > Copying Photos Menu Options for Paper and Print Settings for Copying Photos 3. Select Various copies > Copy/Restore Photos. 4. Change the print settings as necessary, and then select To Placing Originals. “Menu Options for Paper and Print Settings for Copying Photos” on page 128 5.
Page 129: Menu Options For Photo Adjustments For Copying Photos
Copying > Copying ID card Border Setting: ❏ Borderless Copies without margins around the edges. The image is enlarged a little to remove margins from the edges of the paper. Select how much to enlarge in the Expansion setting. ❏ With Border Copies with margins around the edges.
Page 130 Copying > Copying ID card “Loading Paper in the Rear Paper Feed Slot” on page 39 2. Place the original face-down and slide it to the corner mark. Place an ID card 5 mm away from the corner mark of the scanner glass. 3.
Page 131: Copying Books
Copying > Copying Books Copying Books Copies two A4 facing pages of a book and so on onto a single sheet of paper. 1. Load paper in the printer. “Loading Paper in the Paper Cassette 1” on page 33 “Loading Paper in the Paper Cassette 2” on page 36 “Loading Paper in the Rear Paper Feed Slot”...
Page 132: Copying Without Margins
Copying > Copying Without Margins Copying Without Margins Copies without margins around the edges. The image is enlarged a little to remove margins from the edges of the paper. 1. Load paper in the printer. “Loading Paper in the Paper Cassette 1” on page 33 “Loading Paper in the Paper Cassette 2”...
Page 133: Copying On A Cd/Dvd Label
Copying > Copying on a CD/DVD Label Copying on a CD/DVD Label You can copy a disc label or a square original such as a photo onto a CD/DVD label. Important: ❏ Before printing on the CD/DVD, see the CD/DVD handling precautions. “CD/DVD Handling Precautions”...
Page 134 Copying > Copying on a CD/DVD Label 6. When the message is displayed on the screen telling you to load a CD/DVD, select How To, and then follow the on-screen instructions to load a CD/DVD. Important: Place a CD/DVD on the CD/DVD tray with the printable side facing up. Press the center of the CD/DVD to securely set it on the CD/DVD tray.
Page 135: Menu Options For Copy To Cd/Dvd
Copying > > Copying on a CD/DVD Label Menu Options for Copy to CD/DVD Menu Options for Copy to CD/DVD Inner, Outer: Specify the print range. Up to 120 mm for the outer diameter, and a minimum of 18 mm for the inner diameter can be specified.
Page 136: Scanning
Scanning Basic Information on Scanning........137 Scanning Originals to a Memory Device.
Page 137: Basic Information On Scanning
Scanning > > Basic Information on Scanning Available Scanning Methods Basic Information on Scanning What is a "Scan"? A "scan" is the process of converting the optical information of paper data (such as documents, magazine clippings, photos, handwritten illustrations, and so on) into digital image data. You can save scanned data as a digital image such as a JPEG or PDF.
Page 138: Scanning To A Computer
There are two methods of scanning originals to a computer; scanning using the printer’s control panel, and scanning from the computer. You can scan easily from the control panel. Use the scanning application Epson ScanSmart to scan from the computer. You can edit images after scanning.
Page 139: Recommended File Formats To Suit Your Purpose
Scanning Directly from Smart Devices You can save scanned images directly to a smart device such as a smart phone or tablet by using the Epson iPrint application on the smart device. Recommended File Formats to Suit Your Purpose Generally speaking, the JPEG format is suitable for photos while the PDF format is suitable for documents.
Page 140: Recommended Resolutions To Suit Your Purpose
Scanning > Scanning Originals to a Memory Device File Format Description PDF (.pdf) A general file format that can be used across different operating systems and provides the same level of screen display and print result. You can view PDF files using dedicated PDF reading software or in Web browsers. Recommended Resolutions to Suit Your Purpose Resolution indicates the number of pixels (smallest area of an image) for each inch (25.4 mm), and is measured in dpi (dots per inch).
Page 141: Scan Options For Scanning To A Memory Device
Scanning > > Scanning Originals to a Memory Device Scan Options for Scanning to a Memory Device 5. Set items on Scan tab, such as the save format. “Scan Options for Scanning to a Memory Device” on page 141 6. Select Advanced Settings tab, and then check settings, and change them if necessary. “Advanced Options for Scanning to a Memory Device”...
Page 142: Advanced Options For Scanning To A Memory Device
Scanning > Scanning Originals to a Computer (Quality) ❏ Original Type: Select the type of your original. ❏ Resolution: Select the scanning resolution. Advanced Options for Scanning to a Memory Device Scan Settings ❏ Scan Size: Select the scan size. To crop the white space around the text or image when scanning, select Auto Cropping.
Page 143: Scanning From The Control Panel
❏ When the printer is connected to a network, you can select the computer to which you want to save the scanned image. You can display up to 20 computers on the printer's control panel. If you set Network Scan Name (Alphanumeric) in Epson Event Manager, it is displayed on the control panel. 5. Select to select how to save the scanned image to a computer.
Page 144: Scanning From A Computer
> Scanning Originals to the Cloud ❏ Follow custom setting: Saves the scanned image using the settings on the Epson Event Manager. You can change the scan settings such as the scanning size, folder to save to, or save format.
Page 145: Scan Options For Scanning To The Cloud
Scanning > > Scanning Originals to the Cloud Scan Options for Scanning to the Cloud 4. Select Cloud. 5. Select on the top of the screen, and then select a destination. 6. Set items on Scan tab, such as the save format. “Scan Options for Scanning to the Cloud”...
Page 146: Advanced Options For Scanning To The Cloud
Scanning > > Scanning Originals Using WSD Setting Up a WSD Port Advanced Options for Scanning to the Cloud Original Type Select the type of your original. Scan Settings ❏ Scan Size: Select the scan size. To crop the white space around the text or image when scanning, select Auto Cropping.
Page 147 Note: The printer name you set on the network and model name (EPSON XXXXXX (XX-XXXX)) are displayed on the network screen. You can check the printer's name set on the network from the printer's control panel or by printing a network status sheet.
Page 148: Scanning Originals To A Smart Device
You can save scanned images to smart devices such as smart phones or tablets. Note: ❏ Before scanning, install Epson iPrint on your smart device. ❏ Epson iPrint screens are subject to change without notice. ❏ Epson iPrint contents may vary depending on the product.
Page 149 Scanning > Scanning Originals to a Smart Device 3. Tap Scan. 4. Set the scan settings. Tap the icon at the top-right of the screen.
Page 150 Scanning > Scanning Originals to a Smart Device 5. Set the items as necessary. ❏ Scanner: Change the scanner (printer) you want to use. ❏ Scanning Size: Select the size of the original you placed. To scan at the maximum area of the scanner glass, select MAX.
Page 151: Advanced Scanning
“Scanning Multiple Photos at the Same Time” on page 154 & Making Custom Settings for Scanning Using the Control Panel Using Epson Event Manager, you can set Follow custom setting for scanning to a computer using the control panel. See the Epson Event Manager help for details.
Page 152 Making Custom Settings for Scanning Using the Control Panel ❏ Mac OS Select Go > Applications > Epson Software > Event Manager. 2. Make sure that your scanner is selected as the Scanner on the Button Settings tab on the main screen.
Page 153 Scanning > > Advanced Scanning Making Custom Settings for Scanning Using the Control Panel 4. Make scan settings on the Job Settings screen. ❏ Edit Job Settings: Select Custom Action. ❏ Setting: Scan using the best settings for the selected type of original. Click Detailed Settings for Scanning to set the items such as the resolution or the color for saving the scanned image.
Page 154: Scanning Multiple Photos At The Same Time
Scanning Multiple Photos at the Same Time Using Epson ScanSmart, you can scan multiple photos at the same time and save each image individually. 1. Place the photos on the scanner glass. Place them 4.5 mm (0.2 in.) away from the horizontal and vertical edges of the scanner glass, and place them at least 20 mm (0.8 in.) away from each other.
Page 155 Enter the application name in the search charm, and then select the displayed icon. ❏ Windows 7 Click the start button, and then select All Programs > Epson Software > Epson ScanSmart. ❏ Mac OS Select Go > Applications > Epson Software > Epson ScanSmart.
Page 156: Saving And Sharing Data
Saving and Sharing Data Sharing Data on a Memory Device........157...
Page 157: Sharing Data On A Memory Device
Saving and Sharing Data > Sharing Data on a Memory Device Sharing Data on a Memory Device From a computer, you can write or read data on a memory device such as a memory card that has been inserted in the printer.
Page 158: Maintaining The Printer
Maintaining the Printer Checking the Status of Consumables........159 Improving Paper Feeding Problems.
Page 159: Checking The Status Of Consumables
1. Access the printer driver window. 2. Click EPSON Status Monitor 3 on the Maintenance tab. Note: If EPSON Status Monitor 3 is disabled, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3. Related Information “Application for Printing from a Computer (Windows Printer Driver)”...
Page 160 Maintaining the Printer > Improving Paper Feeding Problems 1. Turn off the printer by pressing the button. 2. Unplug the power cord, and then disconnect the power cord. 3. Disconnect the USB cable, and then remove the memory card and external USB device. 4.
Page 161: Improving Print, Copy, And Scan Quality
Maintaining the Printer > > Improving Print, Copy, and Scan Quality Checking and Cleaning the Print Head 6. Dampen a cloth with water, wring it out thoroughly, and then wipe the roller while rotating it with the cloth. 7. Return the printer to its normal position, and then insert the paper cassette. Important: Do not leave the printer standing for a long time.
Page 162 Maintaining the Printer > > Improving Print, Copy, and Scan Quality Checking and Cleaning the Print Head Checking and Cleaning the Print Head (Control Panel) 1. Load two or more sheets of A4-size plain paper in the printer. “Loading Paper in the Paper Cassette 2” on page 36 2.
Page 163 Maintaining the Printer > > Improving Print, Copy, and Scan Quality Checking and Cleaning the Print Head Checking and Cleaning the Print Head (Windows) 1. Load A4 -size plain paper in the printer. “Loading Paper in the Paper Cassette 2” on page 36 2.
Page 164: Running Power Cleaning
If print quality has not improved after running Power Cleaning, wait for at least 6 hours without printing, and then print the nozzle check pattern again. Run Cleaning or Power Cleaning again depending on the printed pattern. If quality still does not improve, contact Epson support. Related Information “Checking and Cleaning the Print Head (Control Panel)”...
Page 165: Preventing Nozzle Clogging
If print quality has not improved after running Power Cleaning, wait for at least 6 hours without printing, and then print the nozzle check pattern again. Run Cleaning or Power Cleaning again depending on the printed pattern. If quality still does not improve, contact Epson support. Related Information “Checking and Cleaning the Print Head (Mac OS)”...
Page 166: Cleaning The Paper Path For Ink Smears
Maintaining the Printer > > Improving Print, Copy, and Scan Quality Cleaning the Paper Path for Ink Smears 4. Select one of the alignment menus. ❏ Vertical Alignment: Select this if your printouts look blurry or vertical ruled lines appear misaligned. ❏...
Page 167: Cleaning The Scanner Glass
Maintaining the Printer > > Improving Print, Copy, and Scan Quality Cleaning the Scanner Glass 5. Turn off the printer by pressing the button. 6. Unplug the power cord, and then disconnect the power cord. 7. Raise the control panel as far as it will go so that it is horizontal. 8.
Page 168: Cleaning The Translucent Film
Maintaining the Printer > > Improving Print, Copy, and Scan Quality Cleaning the Translucent Film 1. Open the document cover. 2. Use a soft, dry, clean cloth to clean the surface of the scanner glass. Important: ❏ If the glass surface is stained with grease or some other hard-to-remove material, use a small amount of glass cleaner and a soft cloth to remove it.
Page 169 Maintaining the Printer > > Improving Print, Copy, and Scan Quality Cleaning the Translucent Film 3. Check if the translucent film is smeared. Smears are easier to see if you use a light. If there are smears (such as finger marks or grease) on the translucent film (A), go to the next step. A: Translucent film B: Rail Important:...
Page 170: Cleaning The Printer
Maintaining the Printer > Cleaning the Printer Note: To prevent the smear from spreading, frequently replace the cotton swab with a new one. 6. Repeat steps 4 and 5 until the film is not smeared. 7. Visually check that the film is not smeared. Cleaning the Printer If the printer’s outer case is dirty or dusty, turn off the printer and clean it with a soft, clean, and moist cloth.
Page 171: Saving Power
Maintaining the Printer > > … Installing or Uninstalling Applications Separately Installing the Applications Separ Saving Power The printer enters sleep mode or turns off automatically if no operations are performed for a set period. You can adjust the time before power management is applied. Any increase will affect the product's energy efficiency. Please consider the environment before making any change.
Page 172 & Checking if a genuine Epson printer driver is installed - Windows You can check if a genuine Epson printer driver is installed on your computer by using one of the following methods. Select Control Panel > View devices and printers (Printers, Printers and Faxes), and then do the following to open the print server properties window.
Page 173 Right-click on the Printers folder, and then click Run as administrator > Server Properties. ❏ Windows XP From the File menu, select Server Properties. Click the Driver tab. If your printer name is displayed in the list, a genuine Epson printer driver is installed on your computer. Related Information “Installing the Applications Separately”...
Page 174: Adding The Printer (For Mac Os Only)
Select System Preferences from the Apple menu > Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer. Click Options & Supplies, and if the Options tab and Utility tab are displayed on the window, a genuine Epson printer driver is installed on your computer. Related Information “Installing the Applications Separately”...
Page 175 3. To uninstall the printer driver, select System Preferences from the Apple menu > Printers & Scanners (or Print & Scan, Print & Fax), and then remove the printer from the enabled printers list. 4. Quit all running applications. 5. Select Go > Applications > Epson Software > Uninstaller.
Page 176: Updating Applications And Firmware
Do not turn off the computer or the printer until the update is complete; otherwise, the printer may malfunction. Note: If you cannot find the application you want to update in the list, you cannot update using the EPSON Software Updater. Check for the latest versions of the applications from your local Epson website. http://www.epson.com Related Information “Application for Updating Software and Firmware (EPSON Software Updater)”...
Page 177: Transporting And Storing The Printer
While "Recovery Mode" is displayed on the printer, you cannot update the firmware over a network connection. On the computer, access your local Epson website, and then download the latest printer firmware. See the instructions on the website for the next steps.
Page 178 Maintaining the Printer > Transporting and Storing the Printer 2. Make sure the power light turns off, and then unplug the power cord. Important: Unplug the power cord when the power light is off. Otherwise, the print head may not return to the home position causing the ink to dry, and printing may become impossible.
Page 179 Maintaining the Printer > Transporting and Storing the Printer “Aligning the Print Head” on page 165 &...
Page 180: Solving Problems
Solving Problems The Printer Does Not Work as Expected....... . . 181 A Message is Displayed on the LCD Screen.
Page 181: The Printer Does Not Work As Expected
Solving Problems > > The Printer Does Not Work as Expected The Printer Does Not Turn On or Off The Printer Does Not Work as Expected The Printer Does Not Turn On or Off Power Does Not Turn On The following causes can be considered. The power cord is not plugged in properly to the electrical outlet.
Page 182: Paper Does Not Feed Properly
Solving Problems > > The Printer Does Not Work as Expected Paper Does Not Feed Properly Power Turns Off Automatically The Power Off Settings or Power Off Timer feature is enabled. ❏ Select Settings > Basic Settings > Power Off Settings, and then disable the Power Off If Inactive and Power Off If Disconnected settings.
Page 183 Solving Problems > > The Printer Does Not Work as Expected Paper Does Not Feed Properly The paper settings on the printer are incorrect. Solutions Make sure the paper size and paper type settings match the actual paper size and paper type loaded in the printer.
Page 184 Solving Problems > > The Printer Does Not Work as Expected Paper Does Not Feed Properly “Loading Paper in the Rear Paper Feed Slot” on page 39 & Too many sheets are loaded in the printer. Solutions Do not load more than the maximum number of sheets specified for the paper. For plain paper, do not load above the line indicated by the triangle symbol on the edge guide.
Page 185 Solving Problems > > The Printer Does Not Work as Expected Paper Does Not Feed Properly The paper is moist or damp. Solutions Load new paper. Static electricity is causing sheets of paper to stick to each other. Solutions Fan the paper before loading. If the paper still does not feed, load one sheet of paper at a time. Too many sheets are loaded in the printer.
Page 186: Cannot Print
The cause and solution to the problem differ depending on whether or not they are connected. Checking the Connection Status Use Epson Printer Connection Checker to check the connection status for the computer and the printer. You may be able to solve the problem depending on the results of the check.
Page 187 Solving Problems > > The Printer Does Not Work as Expected Cannot Print ❏ The printer is not recognized over a network connection “Cannot connect to a Network” on page 187 ❏ The printer is not recognized using a USB connection “The Printer Cannot Connect by USB (Windows)”...
Page 188 Solving Problems > > The Printer Does Not Work as Expected Cannot Print Connect the computer or smart device to the same SSID as the printer. A privacy separator on the wireless router is available. Solutions Most wireless routers have a privacy separator feature that blocks communication between connected devices.
Page 189 Solving Problems > > The Printer Does Not Work as Expected Cannot Print ❏ The communication speed becomes slow. Follow the steps below to disable IEEE802.3az for the printer and then connect. 1. Remove the Ethernet cable connected to the computer and the printer. 2.
Page 190 A genuine Epson printer driver has not been installed. Solutions If a genuine Epson printer driver (EPSON XXXXX) has not been installed, the available functions are limited. We recommend using a genuine Epson printer driver. “Checking if a genuine Epson printer driver is installed - Windows” on page 172 &...
Page 191 Network connection: EPSON XXXX Series (network) If you install the printer driver multiple times, copies of the printer driver may be created. If copies such as "EPSON XXXX Series (copy 1)" are created, right-click the copied driver icon, and then click Remove Device.
Page 192 Solving Problems > > The Printer Does Not Work as Expected Cannot Print The printer port is not set correctly. Solutions Click Print Queue on the printer driver's Maintenance tab. Make sure the printer port is set correctly as shown below in Property > Port from the Printer menu. USB connection: USBXXX, Network connection: EpsonNet Print Port Suddenly the Printer Cannot Print over a Network Connection The problem could be one of the following issues.
Page 193 Network connection: EPSON XXXX Series (network) If you install the printer driver multiple times, copies of the printer driver may be created. If copies such as "EPSON XXXX Series (copy 1)" are created, right-click the copied driver icon, and then click Remove Device.
Page 194 The cause and solution to the problem differ depending on whether or not they are connected. Checking the Connection Status Use EPSON Status Monitor to check the connection status for the computer and the printer. 1. Select System Preferences from the Apple menu > Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer.
Page 195 Solving Problems > > The Printer Does Not Work as Expected Cannot Print printer and computer or smart device closer to the wireless router to help with radio wave communication, and then try to make network settings again. Devices cannot receive signals from the wireless router because they are too far apart. Solutions After moving the computer or the smart device and the printer closer to the wireless router, turn off the wireless router, and then turn it back on.
Page 196 Solving Problems > > The Printer Does Not Work as Expected Cannot Print are connected to the same network, disable the privacy separator on the wireless router. See the manual provided with the wireless router for details. The IP address is incorrectly assigned. Solutions If the IP address assigned to the printer is 169.254.XXX.XXX, and the subnet mask is 255.255.0.0, the IP address may not be assigned correctly.
Page 197 Solving Problems > > The Printer Does Not Work as Expected Cannot Print 3. Connect the computer and the printer with an Ethernet cable directly. 4. On the printer, print a network connection report. “Printing a Network Connection Report” on page 279 5.
Page 198 A genuine Epson printer driver has not been installed. Solutions If a genuine Epson printer driver (EPSON XXXXX) has not been installed, the available functions are limited. We recommend using a genuine Epson printer driver. “Checking if a genuine Epson printer driver is installed - Windows” on page 172 &...
Page 199 The cause and solution to the problem differ depending on whether or not they are connected. Checking the Connection Status Use Epson iPrint to check the connection status for the smart device and the printer. See the following to install Epson iPrint if it is not already installed.
Page 200 Solving Problems > > The Printer Does Not Work as Expected Cannot Print Check the following if a connection has not been established. ❏ The printer is not recognized over a network connection “Cannot connect to a Network” on page 200 Check the following if a connection has been established.
Page 201 Solving Problems > > The Printer Does Not Work as Expected Cannot Print Connect the computer or smart device to the same SSID as the printer. A privacy separator on the wireless router is available. Solutions Most wireless routers have a privacy separator feature that blocks communication between connected devices.
Page 202 Solving Problems > > The Printer Does Not Work as Expected Cannot Print Settings > Printer Settings > Paper Source Setting > Paper Configuration Important settings are disabled. Solutions Enable the AirPrint setting on Web Config. Suddenly the Printer Cannot Print over a Network Connection The problem could be one of the following issues.
Page 203: Cannot Start Scanning
The cause and solution to the problem differ depending on whether or not they are connected. Checking the Connection Status Use Epson Printer Connection Checker to check the connection status for the computer and the printer. You may be able to solve the problem depending on the results of the check.
Page 204 Solving Problems > > The Printer Does Not Work as Expected Cannot Start Scanning Something is wrong with the network devices for Wi-Fi connection. Solutions Turn off the devices you want to connect to the network. Wait for about 10 seconds, and then turn on the devices in the following order;...
Page 205 Solving Problems > > The Printer Does Not Work as Expected Cannot Start Scanning A privacy separator on the wireless router is available. Solutions Most wireless routers have a privacy separator feature that blocks communication between connected devices. If you cannot communicate between the printer and the computer or smart device even if they are connected to the same network, disable the privacy separator on the wireless router.
Page 206 Solving Problems > > The Printer Does Not Work as Expected Cannot Start Scanning 6. On the computer, access Web Config. Launch a Web browser, and then enter the printer's IP address. “Running Web Config on a Web Browser” on page 301 7.
Page 207 The cause and solution to the problem differ depending on whether or not they are connected. Checking the Connection Status Use EPSON Status Monitor to check the connection status for the computer and the printer. 1. Select System Preferences from the Apple menu > Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer.
Page 208 Solving Problems > > The Printer Does Not Work as Expected Cannot Start Scanning Devices cannot receive signals from the wireless router because they are too far apart. Solutions After moving the computer or the smart device and the printer closer to the wireless router, turn off the wireless router, and then turn it back on.
Page 209 Solving Problems > > The Printer Does Not Work as Expected Cannot Start Scanning There is a problem with the network settings on the computer. Solutions Try accessing any website from your computer to make sure that your computer's network settings are correct.
Page 210 Solving Problems > > The Printer Does Not Work as Expected Cannot Start Scanning 8. Select Network Settings > Wired LAN. 9. Select OFF for IEEE 802.3az. 10. Click Next. 11. Click OK. 12. Remove the Ethernet cable connected to the computer and the printer. 13.
Page 211 Cannot Start Scanning Checking the Connection Status Use Epson iPrint to check the connection status for the smart device and the printer. See the following to install Epson iPrint if it is not already installed. “Application for Printing Easily from a Smart Device” on page 296 1.
Page 212 Solving Problems > > The Printer Does Not Work as Expected Cannot Start Scanning When changing the wireless router, the settings do not match the new router. Solutions Make the connection settings again so that they match the new wireless router. “When Replacing the Wireless Router”...
Page 213: Cannot Operate The Printer As Expected
Solving Problems > > The Printer Does Not Work as Expected Cannot Operate the Printer as Expected Check the network connection of the computer. See the documentation provided with the smart device for details. Cannot Operate the Printer as Expected The Printer is Slow Printing Is Too Slow The following causes can be considered.
Page 214 Solving Problems > > The Printer Does Not Work as Expected Cannot Operate the Printer as Expected ❏ Mac OS Select System Preferences from the Apple menu > Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer. Click Options & Supplies > Options (or Driver). Select Off as the Quiet Mode setting.
Page 215 You can use the following solutions to print photos. ❏ Print from a computer ❏ Print from a smart device using Epson iPrint You do not need to remove the memory card from your smart device. Cannot Pinch in or Pinch out Not enough pressure is being used when pressing on the screen.
Page 216: A Message Is Displayed On The Lcd Screen
Solving Problems > A Message is Displayed on the LCD Screen Operation Sounds Are Loud Quiet Mode is disabled on the printer. Solutions If operations sounds are too loud, enable Quiet Mode. Enabling this feature may reduce printing speed. ❏ Control panel Select on the home screen, and then select On.
Page 217 If the error message is displayed during scanning, make sure that Epson Scan 2 and Epson Event Manager are installed on the computer. “Making Settings for Connecting to the Computer” on page 260 To use cloud services, update the root certificate from Run Web Config, and then update the root certificate.
Page 218 - Power supply to the computer - Firewall “Checking the Connection Status” on page 194 and security software settings - Search again See your Make sure that Epson Event Manager is installed on the computer. documentation for more details. “Installing the Applications Separately” on page 171 Check that the printer driver is installed on the Make sure the printer port is selected correctly in Property >...
Page 219: Paper Gets Jammed
The need for replacement of the pad does not mean that your printer has ceased to operate in accordance with its specifications. The printer will advise you when the pad requires replacing and this can only be performed by an authorised Epson Service provider. The Epson warranty does not cover the cost of this replacement.
Page 220 Solving Problems > > Paper Gets Jammed Removing Jammed Paper 1. Open the scanner unit with the document cover closed. 2. Remove the jammed paper. Important: Do not touch the white flat cable and translucent film inside the printer. Doing so may cause a malfunction.
Page 221 Solving Problems > > Paper Gets Jammed Removing Jammed Paper 3. Close the scanner unit. 4. Remove the rear cover. 5. Remove the jammed paper. 6. Remove the jammed paper from the rear cover.
Page 222 Solving Problems > > Paper Gets Jammed Removing Jammed Paper 7. Open the cover of the rear cover. 8. Remove the jammed paper. 9. Close the cover of the rear cover, and then insert the the rear cover in the printer. 10.
Page 223: Preventing Paper Jams
Solving Problems > > Paper Gets Jammed Preventing Paper Jams 11. Pull out the paper cassette. 12. Remove the jammed paper. 13. Align the edges of the paper and slide the edge guides to the edges of the paper. 14. Insert the paper cassette in the printer. Preventing Paper Jams Check the following if paper jams occur frequently.
Page 224: It Is Time To Replace The Ink Cartridges
❏ Do not store the ink cartridges in high or freezing temperatures. ❏ For best results, Epson recommends using up ink cartridges before the best before date printed on the package, or within six months of opening the package, whichever is earlier.
Page 225 ❏ If you remove an ink cartridge from the printer for later use, Epson recommends using it up as soon as possible. ❏ This printer uses ink cartridges equipped with a green chip that monitors information such as the amount of remaining ink for each cartridge.
Page 226: Replacing Ink Cartridges
Solving Problems > > It is Time to Replace the Ink Cartridges Replacing Ink Cartridges ❏ Quoted yields may vary depending on the images that you are printing, the paper type that you are using, the frequency of your prints and environmental conditions such as temperature. Replacing Ink Cartridges Depending on the ink levels, you may be able to continue printing for a while without replacing the ink cartridges.
Page 227 Solving Problems > > It is Time to Replace the Ink Cartridges Replacing Ink Cartridges 5. Open the scanner unit with the document cover closed. Caution: Be careful not to trap your hand or fingers when opening or closing the scanner unit. Otherwise you may be injured.
Page 228 Solving Problems > > It is Time to Replace the Ink Cartridges Replacing Ink Cartridges 8. Insert the ink cartridge diagonally into the cartridge holder and gently push it down until it clicks into place. 9. Close the scanner unit, and then tap Completed. 10.
Page 229: Continue Printing Temporarily Without Replacing Ink Cartridges
Because this feature is only available for approximately five days, replace the expended ink cartridge as soon as possible. Note: ❏ If EPSON Status Monitor 3 is disabled, access the printer driver, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3. ❏ The available period varies depending on the usage conditions.
Page 230 Solving Problems > > … It is Time to Replace the Ink Cartridges Continue Printing Temporarily without Replacing In ❏ When the following window is displayed, cancel printing. And then, printing again. Note: If you cannot cancel printing from the computer, cancel using the printer's control panel. Follow the steps below when printing again.
Page 231 ❏ EPSON Status Monitor 3: Enabled Note: ❏ If EPSON Status Monitor 3 is disabled, access the printer driver, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3. ❏ Composite black looks slightly different from pure black. In addition, the print speed is reduced.
Page 232: It Is Time To Replace The Maintenance Box
The need for replacement of the box does not mean that your printer has ceased to operate in accordance with its specifications. The Epson warranty does not cover the cost of this replacement. It is a user-serviceable part.
Page 233 However, you can perform operations that do not use ink such as scanning. ❏ When the following screen is displayed, the part cannot be replaced by users. Contact Epson support. Borderless printing is not available, but printing with a border is available.
Page 234 Solving Problems > > It is Time to Replace the Maintenance Box Replacing a Maintenance Box 4. Loosen the screw with a flat-head screwdriver until the maintenance box cover comes off the printer. 5. Remove the maintenance box cover. 6. Remove the used maintenance box.
Page 235 Solving Problems > > It is Time to Replace the Maintenance Box Replacing a Maintenance Box Important: Do not touch the sections shown in the illustration. Doing so may prevent normal operation and you may get smeared with ink. 7. Put the used maintenance box in the transparent bag that came with the new maintenance box and seal the bag shut.
Page 236: Printing, Copying, And Scanning Quality Is Poor
Solving Problems > > Printing, Copying, and Scanning Quality is Poor Print Quality is Poor 10. Close the document cover. 11. Select Done. Important: If the maintenance box cannot be recognized, try installing it again. If it is still not recognized, replace the maintenance box.
Page 237 Solving Problems > > Printing, Copying, and Scanning Quality is Poor Print Quality is Poor Colored Banding Appears at Intervals of Approximately 2.5 cm The following causes can be considered. The paper type setting does not match the paper loaded. Solutions Select the appropriate paper type setting for the type of paper loaded in the printer.
Page 238 Solving Problems > > Printing, Copying, and Scanning Quality is Poor Print Quality is Poor The print head position is out of alignment. Solutions Select the Maintenance > Print Head Alignment > Vertical Alignment menu on the control panel to align the print head.
Page 239: Paper Is Smeared Or Scuffed
Solving Problems > > Printing, Copying, and Scanning Quality is Poor Print Quality is Poor Multiple sheets of paper are fed into the printer at the same time. Solutions See the following to prevent multiple sheets of paper being fed into the printer at the same time. “Several Sheets of Paper are Fed at a Time”...
Page 240 Solving Problems > > Printing, Copying, and Scanning Quality is Poor Print Quality is Poor ❏ Windows Click Extended Settings on the printer driver's Maintenance tab, and then select Thick Paper and Envelopes. ❏ Mac OS Select System Preferences from the Apple menu > Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer.
Page 241 & Color correction has been applied. Solutions When printing from the control panel or from the Windows printer driver, the Epson auto photo adjustment setting (PhotoEnhance) is applied by default depending on the paper type. Try change the setting. ❏ Control Panel Change the Enhance setting from Auto to People, Night Scene, or Landscape.
Page 242 ❏ Windows Access the printer driver window, select Custom as the Color Correction setting on the More Options tab, and then click Advanced. Select EPSON Standard as the Color Mode setting. ❏ Mac OS Access the print dialog. Select Color Options from the pop-up menu, and then click the arrow next to Advanced Settings.
Page 243 Solving Problems > > Printing, Copying, and Scanning Quality is Poor Print Quality is Poor ❏ Mac OS Select a borderless paper size from Paper Size. “Menu Options for Paper and Print Settings” on page 68 & “Paper for Borderless Printing” on page 290 &...
Page 244 Solving Problems > > Printing, Copying, and Scanning Quality is Poor Print Quality is Poor “Loading Paper in the Rear Paper Feed Slot” on page 39 & The size of the paper is set incorrectly. Solutions Select the appropriate paper size setting. The margin setting in the application software is not within the print area.
Page 245: Printed Characters Are Incorrect Or Garbled
Solving Problems > > Printing, Copying, and Scanning Quality is Poor Print Quality is Poor Printed Characters Are Incorrect or Garbled The following causes can be considered. The USB cable is not connected correctly. Solutions Connect the USB cable securely to the printer and the computer. There is a job waiting to be printed.
Page 246: Copy Quality Is Poor
Solving Problems > > Printing, Copying, and Scanning Quality is Poor Copy Quality is Poor Mosaic-Like Patterns in the Prints Images or photos with a low resolution were printed. Solutions When printing images or photos, print using high-resolution data. Images on web sites are often low resolution although they look good enough on the display, and so print quality may decline.
Page 247 Solving Problems > > Printing, Copying, and Scanning Quality is Poor Copy Quality is Poor The paper type setting does not match the paper loaded. Solutions Select the appropriate paper type setting for the type of paper loaded in the printer. “List of Paper Types”...
Page 248 Solving Problems > > Printing, Copying, and Scanning Quality is Poor Copy Quality is Poor Printout Comes Out as a Blank Sheet The print head nozzles may be clogged. Solutions Try Power Cleaning. “Running Power Cleaning” on page 164 & The print settings and the paper size loaded in the printer are different.
Page 249 Solving Problems > > Printing, Copying, and Scanning Quality is Poor Copy Quality is Poor The paper path is smeared. Solutions When vertical banding (horizontal to the printing direction) appears, or the paper is smeared, clean the paper path. “Cleaning the Paper Path for Ink Smears” on page 166 &...
Page 250 Solving Problems > > Printing, Copying, and Scanning Quality is Poor Copy Quality is Poor Borderless is not set in the print settings. Solutions Select Various Prints > Various copies > Copy/Restore Photos > Border Setting > Borderless on the control panel.
Page 251 Solving Problems > > Printing, Copying, and Scanning Quality is Poor Copy Quality is Poor “Loading Paper in the Paper Cassette 2” on page 36 & “Loading Paper in the Rear Paper Feed Slot” on page 39 & The originals are not placed correctly. Solutions ❏...
Page 252 Solving Problems > > Printing, Copying, and Scanning Quality is Poor Copy Quality is Poor Uneven Colors, Smears, Dots, or Straight Lines Appear in the Copied Image The following causes can be considered. The paper path is dirty. Solutions Load and eject paper without printing to clean the paper path. “Cleaning the Paper Path for Ink Smears”...
Page 253 Solving Problems > > Printing, Copying, and Scanning Quality is Poor Copy Quality is Poor If the original is a printed document such as a magazine or a catalog, a dotted moiré pattern appears. Solutions Change the reduce and enlarge setting. If a moiré pattern still appears, place the original at a slightly different angle.
Page 254: Scanned Image Problems
Solving Problems > > Printing, Copying, and Scanning Quality is Poor Scanned Image Problems Scanned Image Problems Uneven Colors, Dirt, Spots, and so on Appear in the Scanned Image There is dust or dirt on the originals or the scanner glass. Solutions Remove any dust or dirt that adheres to the originals, and clean the scanner glass.
Page 255 Enter the application name in the search charm, and then select the displayed icon. ❏ Windows 7/Windows Vista/Windows XP Click the start button, and then select All Programs or Programs > EPSON > Epson Scan 2 > Epson Scan 2 Utility.
Page 256: Cannot Solve Problem After Trying All Solutions
You can check the following items while the printer is off. ❏ Check that you are using genuine Epson ink cartridges. Epson recommends using a genuine Epson ink cartridges. This product is color-adjusted based on genuine ink cartridges, so using non-genuine products may reduce print quality.
Page 257 ❏ If you turn off the printer, wait for at least 6 hours, and if print quality has still not improved, run Power Cleaning. “Running Power Cleaning” on page 164 If you cannot solve the problem by checking the solutions above, you may need to request repairs. Contact Epson support. Related Information “Before Contacting Epson”...
Page 258: Adding Or Replacing The Computer Or Devices
Adding or Replacing the Computer or Devices Connecting to a Printer that has been Connected to the Network....259 Re-setting the Network Connection........260 Connecting a Smart Device and Printer Directly (Wi-Fi Direct).
Page 259: Connecting To A Printer That Has Been Connected To The Network
Access the following website, and then enter the product name. Go to Setup, and then start setting up. http://epson.sn ❏ Setting up using the software disc (only for the models that come with a software disc and users with Windows computers with disc drives.)
Page 260: Using A Network Printer From A Smart Device
Access the following website, and then enter the product name. Go to Setup, and then start setting up. http://epson.sn ❏ Setting up using the software disc (only for the models that come with a software disc and users with Windows computers with disc drives.)
Page 261: When Changing The Computer
You can use the printer from a smart device when you connect the printer to the same Wi-Fi network (SSID) as the smart device. To use the printer from a smart device, set up from the following website. Access to the website from the smart device that you want to connect to the printer. http://epson.sn > Setup When Changing the Computer When changing the computer, make connection settings between the computer and the printer.
Page 262: Changing The Connection Method To The Computer
Access the following website, and then enter the product name. Go to Setup, and then start setting up. http://epson.sn ❏ Setting up using the software disc (only for the models that come with a software disc and users with Windows computers with disc drives.)
Page 263 Adding or Replacing the Computer or Devices > > … Re-setting the Network Connection Changing t Selecting Change the Connection Methods Follow the on-screen instructions until the following screen is displayed. Select Change connection method for printer (for new network router or changing USB to network, etc.) on the Select Your Operation screen, and then click Next.
Page 264: Making Wi-Fi Settings From The Control Panel
Adding or Replacing the Computer or Devices > > … Re-setting the Network Connection Making Wi- Select the network connection that you want to use, Connect via wireless network (Wi-Fi) or Connect via wired LAN (Ethernet), and then click Next. Follow the on-screen instructions.
Page 265 Adding or Replacing the Computer or Devices > > … Re-setting the Network Connection Making Wi- Note: If you are using a wireless router with its default settings, the SSID and password are on the label. If you do not know the SSID and password, see the documentation provided with the wireless router.
Page 266 Adding or Replacing the Computer or Devices > > … Re-setting the Network Connection Making Wi- Related Information “Entering Characters” on page 25 & “Checking the Network Connection Status” on page 278 & Making Wi-Fi Settings by Push Button Setup (WPS) You can automatically set up a Wi-Fi network by pressing a button on the wireless router.
Page 267 Adding or Replacing the Computer or Devices > > … Re-setting the Network Connection Making Wi- Note: If connection fails, restart the wireless router, move it closer to the printer, and try again. If it still does not work, print a network connection report and check the solution.
Page 268: Connecting A Smart Device And Printer Directly (Wi-Fi Direct)
❏ Using the standard camera application to scan the QR code ❏ Epson iPrint version 7.0 or later Epson iPrint is used to print from a smart device. Install Epson iPrint on the smart device in advance. Note: You only need to make these settings for the printer and the smart device that you want to connect to once. Unless you...
Page 269 Adding or Replacing the Computer or Devices > … Connecting a Smart Device and Printer Directly (Wi 1. Tap Smartphone connect on the home screen. 2. Tap Start Setup. 3. Tap iOS. The QR code is displayed on the printer's control panel.
Page 270 5. Tap the notification displayed on the screen of the iPhone, iPad, or iPod touch. 6. Tap Join. 7. On the printer's control panel, select Next. 8. On the iPhone, iPad, or iPod touch, start Epson printing app. Examples of Epson printing apps...
Page 271: Connecting To Android Devices Using Wi-Fi Direct
… Connecting a Smart Device and Printer Directly (Wi 9. On the Epson printing app screen, tap Printer is not selected.. 10. Select the printer that you want to connect to. See the information displayed on the printer's control panel to select the printer.
Page 272 Connecting a Smart Device and Printer Directly (Wi ❏ Epson iPrint version 7.0 or later Epson iPrint is used to print from a smart device. Install Epson iPrint on the smart device in advance. Note: You only need to make these settings for the printer and the smart device that you want to connect to once. Unless you disable Wi-Fi Direct or restore the network settings to their defaults, you do not need to make these settings again.
Page 273 > … Connecting a Smart Device and Printer Directly (Wi 6. On the Epson iPrint screen, select the printer that you want to connect to. See the information displayed on the printer's control panel to select the printer. Note: Printers may not been displayed depending on the Android device. If printers are not displayed, connect by selecting Other OS Devices.
Page 274: Connecting To Devices Other Than Ios And Android Using Wi-Fi Direct
Adding or Replacing the Computer or Devices > … Connecting a Smart Device and Printer Directly (Wi Connecting to Devices other than iOS and Android Using Wi-Fi Direct This method allows you to connect the printer directly to smart devices without a wireless router. Note: You only need to make these settings for the printer and the smart device that you want to connect to once.
Page 275 Adding or Replacing the Computer or Devices > … Connecting a Smart Device and Printer Directly (Wi 4. On the smart device's Wi-Fi screen, select the SSID shown on the printer's control panel, and then enter the password. The screenshot is an example on iPhone. 5.
Page 276 6. On the smart device, start Epson printing app. Examples of Epson printing apps 7. On the Epson printing app screen, tap Printer is not selected.. 8. Select the printer that you want to connect to. See the information displayed on the printer's control panel to select the printer.
Page 277: Disconnecting Wi-Fi Direct (Simple Ap) Connection
Adding or Replacing the Computer or Devices > … Connecting a Smart Device and Printer Directly (Wi Related Information “Application for Printing Easily from a Smart Device” on page 296 & Disconnecting Wi-Fi Direct (Simple AP) Connection There are two methods available to disable a Wi-Fi Direct (Simple AP) connection; you can disable all connections by using the printer's control panel, or disable each connection from the computer or the smart device.
Page 278: Checking The Network Connection Status
Adding or Replacing the Computer or Devices > > … Checking the Network Connection Status Chec When changing the network name (SSID), all connected devices are disconnected. Use the new network name (SSID) if you want to re-connect the device. Change Password Change the Wi-Fi Direct (simple AP) password for connecting to the printer to your arbitrary value.
Page 279: Printing A Network Connection Report
Adding or Replacing the Computer or Devices > > … Checking the Network Connection Status Printi Checking the Network Connection Status using the Network Icon You can check the network connection status and strength of the radio wave using the network icon on the printer's home screen.
Page 280 Adding or Replacing the Computer or Devices > > … Checking the Network Connection Status Printi 3. Tap Network Settings > Connection Check. The connection check starts. 4. Tap Print Check Report. 5. Follow the instructions on the printer's screen to print the network connection report. If an error has occurred, check the network connection report, and then follow the printed solutions.
Page 281 Adding or Replacing the Computer or Devices > > … Checking the Network Connection Status Printi Related Information “E-1” on page 281 & “E-2, E-3, E-7” on page 281 & “E-5” on page 282 & “E-6” on page 282 & “E-8”...
Page 282 ❏ If your Wi-Fi connection suddenly disconnects, check for the conditions below. If any of these conditions are applicable, reset your network settings by downloading and running the software from the following website. http://epson.sn > Setup ❏ Another smart device was added to the network using push button setup.
Page 283 If still does not connect your printer and network devices after confirming the above, turn off the wireless router. Wait for about 10 seconds, and then turn it on. Then reset your network settings by downloading and running the installer from the following website. http://epson.sn > Setup Related Information “Making Settings for Connecting to the Computer”...
Page 284 ❏ Turn off the wireless router. Wait for about 10 seconds, and then turn it on. ❏ Make network settings again using the installer. You can run it from the following website. http://epson.sn > Setup ❏ You can register several passwords on a wireless router that uses WEP security type. If several passwords are registered, check if the first registered password is set on the printer.
Page 285: Printing A Network Status Sheet
❏ Make network settings on the computer that is on the same network as the printer using the installer. You can run it from the following website. http://epson.sn > Setup ❏ You can register several passwords on a wireless router that uses the WEP security type. If several passwords are registered, check if the first registered password is set on the printer.
Page 286 Adding or Replacing the Computer or Devices > > … Checking the Network Connection Status Printi 4. Tap Print Status Sheet. 5. Check the message, and then print the network status sheet. 6. Tap Close.
Page 287: Product Information
Product Information Paper Information..........288 Consumable Products Information.
Page 288: Paper Information
Epson recommends using genuine Epson paper to ensure high-quality printouts. Note: ❏ The availability of paper varies by location. For the latest information on paper available in your area, contact Epson support. ❏ See the following for information on available paper types for borderless and 2-sided printing.
Page 289 Size Loading Capacity (Sheets) Paper Paper Rear Paper Cassette 1 Cassette 2 Feed Slot Epson Ultra Glossy Photo Paper A4, Letter 13x18 cm (5x7in.), 10x15 cm(4x6 in.) Epson Premium Glossy Photo Paper A4, Letter 13x18 cm (5x7in.), 16:9 wide size(102x181 mm), 10x15 cm (4x6 in.)
Page 290 Genuine Epson Paper Borderless printing is not available for 2-sided printing. ❏ Epson Photo Quality Ink Jet Paper ❏ Epson Double-sided Photo Quality Ink Jet Paper ❏ Epson Matte Paper-Heavyweight ❏ Epson Double-Sided Matte Paper ❏ Epson Ultra Glossy Photo Paper...
Page 291: Unavailable Paper Types
The 2-sided printing feature is not available for the rear paper feed slot. ❏ Epson Business Paper ❏ Epson Bright White Ink Jet Paper ❏ Epson Double-sided Photo Quality Ink Jet Paper ❏ Epson Double-Sided Matte Paper Related Information “Available Paper and Capacities” on page 288 &...
Page 292: Consumable Products Information
❏ Specifications and appearance of the ink cartridge are subject to change without prior notice for improvement. Maintenance Box Code The maintenance box can be purchased and replaced by the user. Epson recommends the use of a genuine Epson maintenance box.
Page 293: Software Information
Once a maintenance box has been installed in a printer it cannot be used with other printers. Software Information This section introduces the network services and software products available for your printer from the Epson website or the supplied software disc.
Page 294 “Menu Options for the Printer Driver” on page 78 & Making Operation Settings for the Windows Printer Driver You can make settings such as enabling EPSON Status Monitor 3. 1. Access the printer driver window. 2. Click Extended Settings on the Maintenance tab.
Page 295 Guide to Mac OS Printer Driver Epson Printer Utility You can run a maintenance feature such as nozzle check and print head cleaning, and by starting EPSON Status Monitor, you can check printer status and error information. Making Operation Settings for the Mac OS Printer Driver Accessing the Operation Settings Window of the Mac OS Printer Driver Select System Preferences from the Apple menu >...
Page 296 Application for Quick and Fun Printing from a Computer (Epson Photo+) Epson Photo+ is an application that allows you to easily print images with a variety of layouts. You can also perform image correction and adjust the position while viewing a preview of your document. You can also brighten up your images by adding text and stamps wherever you like.
Page 297 Guide to the Epson iPrint Screen Start Epson iPrint from your smart device and select the item you want to use from the home screen. The following screens are subject to change without notice. The contents may vary depending on the product.
Page 298: Software For Scanning
Starts printing. Note: To print from the document menu using iPhone, iPad, and iPod touch running iOS, start Epson iPrint after transferring the document you want to print using the file sharing function in iTunes. Application for Enjoying a Variety of Photo Printing (Epson Creative Print) Epson Creative Print is an application that allows you to enjoy various types of photo printing such as collage printing from a smart device such as a smart phone or tablet.
Page 299 Application for Controlling the Scanner (Epson Scan 2) Epson Scan 2 is a scanner driver that allows you to control the scanner. You can adjust the size, resolution, brightness, contrast, and quality of the scanned image. You can also start this application from a TWAIN- compliant scanning application.
Page 300: Software For Making Settings
❏ If Add is grayed out, click Enable Editing. ❏ If the main screen of Epson Scan 2 is displayed, it has already been connected to the scanner. If you want to connect to another network, select Scanner > Settings to open the Scanner Settings screen.
Page 301 IPv6: http://[2001:db8::1000:1]/ Note: Using the smart device, you can also run Web Config from the maintenance screen of Epson iPrint. Since the printer uses a self-signed certificate when accessing HTTPS, a warning is displayed on the browser when you start Web Config; this does not indicate a problem and can be safely ignored.
Page 302: Software For Updating
Click the start button, and then select All Programs (or Programs) > Epson Software > EPSON Software Updater. Note: You can also start EPSON Software Updater by clicking the printer icon on the task bar on the desktop, and then selecting Software Update. Starting on Mac OS Select Go >...
Page 303: Supply Status
Product Information > > Settings Menu List Basic Settings Supply Status Select the menus on the control panel as described below. Settings > Supply Status Displays the approximate level of the ink and service life of the maintenance box. When is displayed, ink is running low or the maintenance box is nearly full.
Page 304: Printer Settings
Product Information > > Settings Menu List Printer Settings Power Off Settings: Your product may have this feature or the Power Off Timer feature depending on the location of purchase. ❏ Power Off If Inactive Select this setting to turn the printer off automatically if it is not used for a specified period of time.
Page 305: Network Settings
Product Information > > Settings Menu List Network Settings CD Inner/Outer: Adjusts the printing position of the inner and outer diameters of a CD/DVD. Up to 120 mm for the outer diameter, and a minimum of 18 mm for the inner diameter can be specified. Depending on the setting, the CD/DVD or CD/DVD tray may get dirty.
Page 306 Product Information > > Settings Menu List Network Settings ❏ Others ❏ PIN Code Setup (WPS) ❏ Wi-Fi Auto Connect ❏ Disable Wi-Fi You may be able to resolve network problems by disabling the Wi-Fi settings or making the Wi-Fi settings again. Tap >...
Page 307: Web Service Settings
Settings > Web Service Settings Epson Connect Services: Displays whether the printer is registered and connected to Epson Connect. You can register to the service by selecting Register and follow the instructions. When you have registered, you can change the following settings.
Page 308: Camera Print Settings
Product Information > > Settings Menu List Guide Functions Related Information “Sharing Data on a Memory Device” on page 157 & Camera Print Settings Select the menus on the control panel as described below. Settings > Camera Print Settings Make settings when printing from a digital camera. Related Information “Menu Options for Paper and Print Settings”...
Page 309: Customer Research
Select the menus on the control panel as described below. Settings > Customer Research Select Approve to provide product usage information such as the number of prints to Seiko Epson Corporation. Firmware Update Select the menus on the control panel as described below.
Page 310: Product Specifications
Product Information > > Product Specifications Printer Specifications Product Specifications Printer Specifications Print Head Nozzle Placement Black ink nozzles: 180 Color ink nozzles: 180 for each color Plain Paper 64 to 90 g/m2(17 to 24lb) Weight of Paper Envelopes Envelope #10, DL, C6: 75 to 90 g/m2 (20 to 24 lb) Even when the paper thickness is within this range, the paper may not feed in the printer or the print quality may decline depending on the paper properties or quality.
Page 311: Scanner Specifications
Product Information > > Product Specifications Scanner Specifications 3.0 mm (0.12 in.) 3.0 mm (0.12 in.) 18.0 mm (0.71 in.) 41.0 mm (1.61 in.) Printable Area for CD/DVD Print quality may decline in the shaded areas due to the printer's mechanism. 18 mm (0.71 in.) 43 mm (1.69 in.) 116 mm (4.57 in.)
Page 312: Interface Specifications
Use of the product outdoors over these channels is prohibited. The availability of these channels varies by location. For more information, see http://support.epson.net/wifi5ghz/ Not supported for IEEE 802.11b Infrastructure and Wi-Fi Direct modes or an Ethernet connection can be used simultaneously.
Page 313: Security Protocol
IPv4, IPv6 ✓ IPPPrinting (Windows, Mac IPv4, IPv6 ✓ PictBridgePrinting (Wi-Fi) IPv4 Digital camera ✓ Epson Connect (Email Print, IPv4 Remote Print) ✓ AirPrint (iOS, Mac OS) IPv4, IPv6 iOS 5 or later, Mac OS X v10.7 or later ✓...
Page 314: Supported Third Party Services
Product Information > > Product Specifications Memory Device Specifications Supported Third Party Services AirPrint Print iOS 5 or later/Mac OS X v10.7.x or later Scan OS X Mavericks or later Google Cloud Print Memory Device Specifications Supported Memory Card Specifications Compatible Memory Cards Maximum Capacities 2 GB...
Page 315: Supported Data Specifications
❏ A device that requires a dedicated driver ❏ A device with security settings (password, encryption, and so on) ❏ A device with a built-in USB hub Epson cannot guarantee operations for all externally connected devices. Supported Data Specifications File Format JPEGs (*.JPG) with the Exif Version 2.31 standard taken by digital cameras...
Page 316: Environmental Specifications
Power off: Approx. 0.3 W Note: ❏ Check the label on the printer for its voltage. ❏ For European users, see the following Website for details on power consumption. http://www.epson.eu/energy-consumption Environmental Specifications Operation Use the printer within the range shown in the following graph.
Page 317: Regulatory Information
Manufacturer: Seiko Epson Corporation Type: J26H005 This product conforms to Part 15 of the FCC Rules and RSS-210 of the IC Rules. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation of the device.
Page 318: Restrictions On Copying
Netherlands, Italy, Portugal, Spain, Denmark, Finland, Norway, Sweden, Iceland, Croatia, Cyprus, Greece, Slovenia, Malta, Bulgaria, Czech, Estonia, Hungary, Latvia, Lithuania, Poland, Romania, and Slovakia. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non- recommended modification of the products.
Page 319 Product Information > > Regulatory Information Restrictions on Copying Printers can be misused by improperly copying copyrighted materials. Unless acting on the advice of a knowledgeable attorney, be responsible and respectful by obtaining the permission of the copyright holder before copying published material.
Page 320: Where To Get Help
Contacting Epson Support........
Page 321: Technical Support Web Site
Depending on the product, network settings may be stored in the product’s memory. Due to breakdown or repair of a product, settings may be lost. Epson shall not be responsible for the loss of any data, for backing up or recovering settings even during a warranty period.
Page 322: Help For Users In New Zealand
Epson Helpdesk Phone: 1300-361-054 Epson Helpdesk is provided as a final backup to make sure our clients have access to advice. Operators on the Helpdesk can aid you in installing, configuring and operating your Epson product. Our Pre-sales Helpdesk staff can provide literature on new Epson products and advise where the nearest dealer or service agent is located.

This manual is also suitable for:

Xp-8600 series

Epson XP-970 Series User Manual

Guide to this Manual

Important Instructions

Part Names and Functions

Guide to the Control Panel

Loading Papers and CD/Dvds

Placing Originals

Inserting and Removing a Memory Device

Printing

Copying

Scanning

Saving and Sharing Data

Maintaining the Printer

Solving Problems

Adding or Replacing the Computer or Devices

Product Information

Where to Get Help

Quick Links

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Summary of Contents for Epson XP-970 Series